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assistant front office manager

Hilton

<div>Assistant Front Office Manager
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. 
 
 
What will I be doing? 
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul>
<li>Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards</li>
<li>Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes</li>
<li>Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures</li>
<li>Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul>
What are we looking for? 
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous supervisory experience in Front Office within the hotel/leisure/retail</li><li>
High level of IT proficiency</li><li>
High level of commercial awareness and sales capabilities</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Accountable and resilient</li><li>
Commitment to delivering a high level of customer servic
</li><li>Flexibility to respond to a variety of work situations</li><li>
Ability to work on your own and as part of a team</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Front Office Manager

TGP International

<div>
 POSITION OVERVIEW:
 
 
 The Assistant Manager supports the Venue Manager in overseeing the daily operations of the dining hall,
 
 
 ensuring that front-of-house operations run efficiently and that high standards of guest service, cleanliness,
 
 
 and operational performance are consistently maintained.
 
 
 The Assistant Manager directly supervises the Floor Supervisors and front-of-house operational teams,
 
 
 ensuring smooth service flow and coordination during operating hours. The role plays a key operational
 
 
 leadership function on the floor and is responsible for staff scheduling, team coordination, and maintaining
 
 
 service standards across the venue.
 
 
 
 Core Responsibilities
 
 
 
 <ul>
 <li>
 Front-of-House Operations Management
 </li>
 <li>
 Support the Venue Manager in overseeing the daily operations of the dining hall floor
 </li>
 <li>
 Ensure that service standards, operational procedures, and cleanliness standards are consistently
 
 
 </li>
 </ul>
 maintained.
 
 
 <ul>
 <li>
 Supervise the daily activities of the Floor Supervisors and front-of-house teams
 </li>
 <li>
 Monitor service flow and ensure smooth coordination between teams during operating hours
 </li>
 <li>
 Assist in resolving operational issues that may arise during service
 </li>
 <li>
 Team Supervision &amp; Staff Coordination
 </li>
 <li>
 Provide leadership and guidance to Floor Supervisors and front-of-house team members
 </li>
 <li>
 Ensure staff perform their duties in accordance with company policies and service standards
 </li>
 <li>
 Support staff development through coaching, guidance, and operational feedback
 </li>
 <li>
 Ensure team members maintain professional appearance and service etiquette
 </li>
 <li>
 Staff Scheduling &amp; Workforce Planning
 </li>
 <li>
 Prepare and manage staff schedules for the front-of-house team, ensuring adequate operational
 
 
 </li>
 </ul>
 coverage.
 
 
 <ul>
 <li>
 Coordinate with the Venue Manager and supervisors to ensure efficient staff allocation across
 
 
 </li>
 </ul>
 shifts.
 
 
 <ul>
 <li>
 Monitor staffing levels to ensure operational efficiency and avoid overstaffing or understaffing
 </li>
 <li>
 Adjust schedules when required to accommodate operational needs, leave requests, or peak
 
 
 </li>
 </ul>
 service periods.
 
 
 <ul>
 <li>
 Guest Service &amp; Experience
 </li>
 <li>
 Ensure guests receive high levels of service and hospitality throughout their visit
 </li>
 <li>
 Support the team in addressing guest inquiries, requests, or complaints in a professional manner
 </li>
 <li>
 Monitor guest interactions and ensure service standards are maintained across the venue
 </li>
 <li>
 Operational Coordination
 </li>
 <li>
 Work closely with the Venue Manager, Floor Supervisors, and Reception team to ensure smooth
 
 
 </li>
 </ul>
 venue operations.
 
 
 <ul>
 <li>
 Communicate operational updates, service issues, and guest feedback to management
 </li>
 <li>
 Assist in coordinating daily operational briefings and service preparations
 </li>
 <li>
 Health, Safety &amp; Compliance
 </li>
 <li>
 Ensure compliance with health, safety, and hygiene standards across front-of-house operations
 </li>
 <li>
 Support the implementation of safety procedures and operational guidelines
 </li>
 <li>
 Ensure that staff follow company policies and operational procedures
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Experience &amp; Education
 
 
 <ul>
 <li>
 Minimum 4-6 years of experience in hospitality or food and beverage operations
 </li>
 <li>
 At least 2 years of experience in a supervisory or leadership role
 </li>
 <li>
 Experience in high-volume dining venues, restaurants, or food halls is preferred
 
 
 </li>
 </ul>
 Market &amp; Industry Knowledge
 
 
 <ul>
 <li>
 Good understanding of operational flow and service standards in hospitality environments
 
 
 </li>
 </ul>
 Technical &amp; Professional Skills
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Strong organizational and scheduling abilities
 </li>
 <li>
 Ability to manage operations in a fast-paced hospitality environment
 </li>
 <li>
 Good problem-solving and decision-making skills
 </li>
 <li>
 Fluent communication in English is required
 </li>
 <li>
 Knowledge of Arabic is considered an advantage
 
 
 </li>
 </ul>
 Leadership &amp; Personal Attributes
 
 
 <ul>
 <li>
 Strong leadership and team supervision abilities
 </li>
 <li>
 Professional and confident leadership presence
 </li>
 <li>
 Strong attention to detail and commitment to service standards
 </li>
 <li>
 Ability to motivate teams and support operational excellence
 </li>
 <li>
 Ability to work effectively under pressure during busy service periods
 
 
 </li>
 </ul>
 Note: This job description reflects key duties and responsibilities of the position and is not to be
 
 
 interpreted as exhaustive.
</div>

Assistant Manager

<div>POSITION OVERVIEW: 
The Assistant Manager supports the Venue Manager in overseeing the daily operations of the dining hall,
ensuring that front-of-house operations run efficiently and that high standards of guest service, cleanliness,
and operational performance are consistently maintained.
The Assistant Manager directly supervises the Floor Supervisors and front-of-house operational teams,
ensuring smooth service flow and coordination during operating hours. The role plays a key operational
leadership function on the floor and is responsible for staff scheduling, team coordination, and maintaining
service standards across the venue. 
 
CORE RESPONSIBILITIES 
1. Front-of-House Operations Management<ul><li>Support the Venue Manager in overseeing the daily operations of the dining hall floor.</li><li>Ensure that service standards, operational procedures, and cleanliness standards are consistently</li></ul>
maintained.<ul><li>Supervise the daily activities of the Floor Supervisors and front-of-house teams.</li><li>Monitor service flow and ensure smooth coordination between teams during operating hours.</li><li>Assist in resolving operational issues that may arise during service.</li></ul>
2. Team Supervision &amp; Staff Coordination<ul><li>Provide leadership and guidance to Floor Supervisors and front-of-house team members.</li><li>Ensure staff perform their duties in accordance with company policies and service standards.</li><li>Support staff development through coaching, guidance, and operational feedback.</li><li>Ensure team members maintain professional appearance and service etiquette.</li></ul>
3. Staff Scheduling &amp; Workforce Planning<ul><li>Prepare and manage staff schedules for the front-of-house team, ensuring adequate operational</li></ul>
coverage.<ul><li>Coordinate with the Venue Manager and supervisors to ensure efficient staff allocation across</li></ul>
shifts.<ul><li>Monitor staffing levels to ensure operational efficiency and avoid overstaffing or understaffing.</li><li>Adjust schedules when required to accommodate operational needs, leave requests, or peak</li></ul>
service periods.
4. Guest Service &amp; Experience<ul><li>Ensure guests receive high levels of service and hospitality throughout their visit.</li><li>Support the team in addressing guest inquiries, requests, or complaints in a professional manner.</li><li>Monitor guest interactions and ensure service standards are maintained across the venue.</li></ul>
5. Operational Coordination<ul><li>Work closely with the Venue Manager, Floor Supervisors, and Reception team to ensure smooth</li></ul>
venue operations.<ul><li>Communicate operational updates, service issues, and guest feedback to management.</li><li>Assist in coordinating daily operational briefings and service preparations.</li></ul>
6. Health, Safety &amp; Compliance<ul><li>Ensure compliance with health, safety, and hygiene standards across front-of-house operations.</li><li>Support the implementation of safety procedures and operational guidelines.</li><li>Ensure that staff follow company policies and operational procedures.</li></ul> 
Requirements 
Experience &amp; Education
&ndash; Minimum 4&ndash;6 years of experience in hospitality or food and beverage operations
&ndash; At least 2 years of experience in a supervisory or leadership role
&ndash; Experience in high-volume dining venues, restaurants, or food halls is preferred
Market &amp; Industry Knowledge
&ndash; Good understanding of operational flow and service standards in hospitality environments
Technical &amp; Professional Skills
&ndash; Excellent communication and interpersonal skills
&ndash; Strong organizational and scheduling abilities
&ndash; Ability to manage operations in a fast-paced hospitality environment
&ndash; Good problem-solving and decision-making skills
&ndash; Fluent communication in English is required
&ndash; Knowledge of Arabic is considered an advantage
Leadership &amp; Personal Attributes
&ndash; Strong leadership and team supervision abilities
&ndash; Professional and confident leadership presence
&ndash; Strong attention to detail and commitment to service standards
&ndash; Ability to motivate teams and support operational excellence
&ndash; Ability to work effectively under pressure during busy service periods
Note: This job description reflects key duties and responsibilities of the position and is not to be
interpreted as exhaustive.</div>

<div>Front Office Manager
A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. 
 
What will I be doing? 
As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Oversee the entire Front Office operation to maintain high standards</li>
<li>Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Set departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings and produce minutes</li>
<li>Manage staff performance issues in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Front Office team</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Assist with other departments, as necessary</li>
</ul>What are we looking for? 
Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Experience of managing people and developing people</li>
<li>Previous experience of managing a department and Profit and Loss account</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Familiar with Property Management Systems</li>
<li>A degree or diploma in Hotel Management or equivalent</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Manager

Marriott International

<div>Additional Information 
Job Number26024576 
Job CategoryRooms &amp; Guest Services Operations 
LocationRiyadh Airport Marriott Hotel, Airport Road, Riyadh, Saudi Arabia, Saudi Arabia, 13443 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div>Additional Information: This hotel is owned and operated by an independent franchisee, Dur Hospitality Company SJSC. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel&rsquo;s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. 
The front office supervisor overlooks all operations in the front desk to make sure that front office Team are following the proper hospitality standards to provide hotels guests with all requested services.<div>
His duties can include &ndash; but not limited to &ndash; the following tasks: 
<ul><li>Check in and out hotel guests / groups of their rooms and supervise FO agents to do the same</li><li>Handling VIP guest requests and make sure that their rooms and other requests are adequate to their needs and requirement</li><li>Ensure that all front office and guest services team members are following the Front Desk policies and procedures and train the team on it when needed.</li><li>Handling shifts&rsquo; schedule for all front office team considering the rush times in operation</li><li>Motivate and guide the front office team to energize hospitality standards and attain guest satisfaction.</li><li>Handle all guest issues to achieve highest Guest engagement score &amp; GRI.</li><li>Assist Front Office manager on all related operational or administrational process and procedures.</li><li>Make sure that Front office team has all equipment, tools and stationaries to perform their job perfectly.</li></ul></div> 
2 years or above in hotel front office position is highly recommended 
This company is an equal opportunity employer.
frnch1
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Office Supervisor

Rotana Hotels

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As an Assistant Human Resources Manager you are responsible for assisting the Director of Human Resources in managing all the respective HR functions in order to meet the strategic business objectives.
 
 
 The role involves development and implementation of strategies and policies and will include key responsibilities such as-
 
 
 <ul>
 <li>
 Assist in the recruitment and hiring of all front line employees
 </li>
 <li>
 Available for employees at all levels to advise, counsel and assist with problems or queries
 </li>
 <li>
 Encourage a good standard of employee conduct and behavior and coordinate disciplinary procedure when necessary
 </li>
 <li>
 Coordinate, control and inspect staff accommodation and ensures it is of the highest possible standard of cleanliness and comfort
 </li>
 <li>
 Coordinate and encourage sports and social activities on a regular basis
 </li>
 <li>
 Ensure the publication of any information on a regular basis by maintaining lively and interesting staff notice boards
 </li>
 <li>
 Ensure appraisals are carried out for every employee at least once every 12 months and review all appraisals and follow up on development needs, if required.
 </li>
 <li>
 Maintain high level of colleague satisfaction and team spirit through active support, direction and participation with hotel core committees
 </li>
 <li>
 Maintain a high level of effectiveness communication throughout the hotel
 </li>
 <li>
 Foster and promote a cooperative working climate, maximizing productivity and morale
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a university degree in a related discipline / or professional Human Resources designation with a minimum of one year experience in the same role. You must be a computer literate, ideally with proficiency in a computerized payroll system and fluent in English.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a hands-on &lsquo;people person&rsquo;, who enjoys leading from the front and being part of a winning team, while possessing following additional competencies-
 
 
 Understanding the Business
 
 
 Influencing Outcomes
 
 
 Planning for Business
 
 
 Team Building
 
 
 Valuing Diversity
 
 
 Leading People
 
 
 Adaptability
 
 
 Drive for Results
 
 
 Customer Focus
 
 
 Managing Operations
</div>

Assistant Human Resources Manager

Boutique Group

<div>
 
 
 About Red Palace:
 
 
 
 A symbol of Saudi Arabia&rsquo;s heritage, The Red Palace stands as an extraordinary landmark in Riyadh, now reimagined as an ultra-luxury boutique hotel. Originally built in 1943, this historic Palace has been transformed into a masterpiece of refined hospitality, blending timeless elegance with contemporary sophistication.
 
 
 Nestled in the heart of the capital, The Red Palace offers an exclusive glimpse into the Kingdom&rsquo;s storied past, featuring meticulously restored architecture, curated cultural experiences, and unparalleled service. Every detail has been thoughtfully designed to honor its legacy while delivering a modern interpretation of luxury. At The Red Palace, we invite guests to step into a world of history, prestige, and indulgence, where tradition and innovation seamlessly come together.
 
 
 
 
 
 JOB TITLE: Credit Manager
 
 
 REPORTING TO: Director Of Finance
 
 
 THE POSITION
 
 
 To perform all duties as designated by the Director of Finance and be able to carry out the functions of the department during his/her absence.
 
 
 
 
 
 Internal:
 
 
 Director of Finance, General Manager, Executives and Department Heads.
 
 
 External
 
 :
 
 
 
 Customers (such as Travel Agencies, credit base guests..etc.), guests, Contractors, Auditors, Government, Consultants
 
 
 
 
 
 RESPONSABILITIES
 
 <ul>
 <li>
 To know and observe the credit policies of Boutique group and to assist in establishing and compiling legible and defined credit procedures for all positions in the department.
 </li>
 <li>
 To investigate customer&rsquo;s credit worthiness through various available means (e.g. DECOL Debt Collection Agency, Banks, Other Establishments etc.) and to recommend credit approval or disapproval to management.
 </li>
 <li>
 To maintain a complete record for each Customer containing all documentations related to the credit research.
 </li>
 <li>
 To update approved credit customers in Opera and ERP.
 </li>
 <li>
 Names of the defaulters have to be communicated with other SBU Credit Managers, &amp; Director of Finance.
 </li>
 <li>
 To set and regularly review credit limits for both in-house guests and City Ledger balances. Forward high balance report by e-mail to Front office and check updated remarks given by Front Office staff and follow up any discrepancies with Front Office Manager. Twice a week hard copy of high balance report to be signed by General Manager and Director of Finance.
 </li>
 <li>
 By monthly credit meeting to be done with Director of Finance.
 </li>
 <li>
 To follow up on the collection of Returned Cheques, Credit Cards Charge Back; Skipper Accounts.
 </li>
 <li>
 To investigate disputed charges and to follow up on queries received by City Ledger customers and credit card customers.
 </li>
 <li>
 To monitor if AR staff maintains ongoing detailed documentation of all collection
 </li>
 <li>
 efforts for future analysis of a customer&rsquo;s credit worthiness and to serve as support in the event of a bad debt write-off.
 </li>
 <li>
 To recommend the writing-off of not collectable debts. The writing off should be done after 6-12 months.
 </li>
 <li>
 To review and sign pro-format invoices and pass a copy to the department responsible and to file a copy. Follow-ups have to be done by the departments concerned. These departments have to be informed when money has arrived.
 </li>
 <li>
 To reconcile accounts receivable trial balances with the general ledger accounts each month and to ensure accurate ageing.
 </li>
 <li>
 To ensure that all transfers to City Ledger through Night and Income Auditors do agree with the control account.
 </li>
 <li>
 To audit city ledger rebates and journals prepared by AR staff and forward to the Financial Controller for review and signature before posting them through ERP or Opera.
 </li>
 <li>
 To ensure AR staff checks if all daily City Ledger folios are received from Front Office.
 </li>
 <li>
 To ensure that all folio transfers are approved by Debtors and routed to correct customer.
 </li>
 <li>
 To ensure accuracy of all charges and credits posted to the individual accounts.
 </li>
 <li>
 To ensure AR staff processes invoices/folios promptly and to render interim and monthly statements and follow up letters on a timely basis.
 </li>
 <li>
 To ensure AR staff monitors and maintain supporting documents of all advance deposits.
 </li>
 <li>
 To answer clients&rsquo; queries promptly, professionally and efficiently.
 </li>
 <li>
 To ensure AR Staff check room rates charged to travel agents are in accordance with the contract.
 </li>
 <li>
 To ensure that group billings are completed as per contract.
 </li>
 <li>
 To initiate payment of travel agents&rsquo; commissions on the basis of verified computer reports.
 </li>
 <li>
 Update any changes of customer&rsquo;s details and contacts.
 </li>
 <li>
 To check if the bills are attached with proper details e.g. authority letter, vouchers, or any other relevant documents supporting the charges before dispatching them to customer.
 </li>
 <li>
 To ensure AR staff maintains the records i.e. photocopy of invoices, supporting documents, statements, filing etc.
 </li>
 <li>
 To deliver invoices to proper places and ensure that the person concerned is in receipt of the same.
 </li>
 <li>
 To prepare daily the No Show / Cancellation and Early Departure report and forward by e-mail to General Manager and concerned HOD&rsquo;s.
 </li>
 <li>
 To monitor staff performance by yearly appraisals.
 </li>
 <li>
 Monthly reporting of facts and figures to management.
 </li>
 <li>
 
 Embrace and practice the company&rsquo;s legacy values and competencies in all, team, and stakeholder interactions, acting as a role model for the desired culture and behaviors.
 
 </li>
 </ul>
 
 
 
 
 QUALIFICATIONS
 
 <ul>
 <li>
 Graduate in college (degree in Accounting, Finance, BA or equivalents).
 </li>
 <li>
 Experience working in similar role for 3 years or more.
 </li>
 <li>
 Experience in hospitality industry.
 </li>
 <li>
 Proficient in English communication and computer skills particularly MS applications.
 </li>
 </ul>
 
 
 
 
 
 
 
 EXPERIENCE
 
 
 
 
 
 Essential
 
 <ul>
 <li>
 Demonstrated knowledge of Finance &amp; Accounting administration processes and policies in the Middle East
 </li>
 <li>
 Experience in Finance within hospitality or customer service-related industry (Hotel operation background highly regarded)
 </li>
 </ul>
 
 
 
 
 Desirable
 
 <ul>
 <li>
 Previous experience in a similar role highly regarded
 </li>
 </ul>
 
 
 
 
 COMMUNICATIONS
 
 
 
 
 
 INTERNAL
 
 <ul>
 <li>
 Management team and all colleagues within the hotel
 </li>
 <li>
 Finance teams in other SBUs
 </li>
 <li>
 Group Finance &amp; Regional Finance Teams
 </li>
 <li>
 Internal Auditors
 </li>
 </ul>
 
 
 
 
 EXTERNAL
 
 
 
 
 <ul>
 <li>
 Finance service providers
 </li>
 <li>
 Hotel suppliers
 </li>
 <li>
 Asset Managers
 </li>
 </ul>
 
 External Auditors
 
 
 
 
 
 MAIN COMPETENCIES
 
 
 
 
 
 
 
 
 Essential
 
 <ul>
 <li>
 High level of written and verbal business English
 </li>
 <li>
 Proficient in Microsoft applications
 </li>
 <li>
 Expert in Opera PMS AR Module.
 </li>
 </ul>
</div>

Credit Manager

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1140 assistant front office manager jobs In Riyadh

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Assistant Manager

Front Office Manager

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Assistant Human Resources Manager

Credit Manager