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administration manager Jobs in Saudi Arabia

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assistant front office manager

assistant manager guest relation

Red Sea Global

<div><div><div><div><div>Division: Marine Operations-Marina
</div></div></div></div><div><div><div><div>Department: Marine Operations
</div></div></div></div><div><div><div><div>Company: Coastal Transportation Services Company
</div></div></div></div><div><div><div><div>Division: Marine Mobility

Department: Marine Mobility

Company: Coastal Transportation Services Company 


Redefining Land, Air, and Sea Travel&hellip; Elevating Destinations. 


Coastal Transportation Services Company, a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively. 


Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions. 


We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world&mdash;one innovation at a time. 


Join our visionary team and help shape the future of transportation! 


Job Role: 


To oversee and standardize the interior service operations across the fleet of guest vessels, ensuring consistent, high-quality guest experiences. The role acts as a central liaison between the vessels and shore management for all matter relating interior and exterior service, provisioning, guest readiness, and crew training. 


Responsibilities: 

<ul>
<li>Develop, implement, train, and monitor SOPs and service standards across all vessels.</li>
<li>Inspect and audit vessels regularly to ensure excellent presentation, cleanliness, and guest readiness.</li>
<li>Liaise with Captains to coordinate turnarounds, provisioning, guest preferences, and special events or charters.</li>
<li>Manage procurement of supplies, uniforms, toiletries, and guest amenities.</li>
<li>Conduct onboarding, familiarization and training for new crew: maintain upskilling programs for service standards.</li>
<li>Act as the main point of contact for shore-based requests and logistics (F&amp;B, flowers, special provisions, etc.).</li>
<li>Coordinate with maintenance and provisioning departments to align timelines and standards.</li>
<li>Maintain records of guest feedback and provide improvement recommendations.</li>
<li>Support recruitment efforts for crew and assist in performance evaluations.</li>
<li>Ensure compliance with hygiene, safety, and company policies.</li></ul> 


Requirements: 

<ul>
<li>Minimum of 5 years&rsquo; experience in Operations</li>
<li>Experience in luxury hospitality or 5-star service preferred</li>
<li>Training certifications.</li>
<li>Exceptional attention to detail and service standards</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong organizational and multitasking abilities</li>
<li>Leadership in coaching and mentoring</li>
<li>Procurement and budget management experience</li>
<li>Fluent in English; additional languages are an advantage</li>
<li>Shore-based, with frequent onboard vessel trips</li>
<li>Dynamic environment requiring flexibility, confidentiality, and high service standards</li>
<li> Responsible for the supply budget across all vessels</li>
<li> Budget oversight for training and uniforms</li></ul></div></div></div></div></div>

Assistant Manager - Guest Relation

Hilton

<div>Security Manager
A Security Manager directs security personal to deliver a safe Guest and Member experience while coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures. 
 
 
What will I be doing? 
As a Security Manager, you are responsible for directing and coordinating the activities of security personnel, coordinating with government and law enforcement agencies, and organising patrolling of the property to deliver a safe Guest and Member experience. A Security Manager will also be required to liaise with the Hilton Safety/Security director on important matters and ensure that hotel is in compliance with all local safety regulations and emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Maintain good communication and work relationships in all areas of the hotel</li>
<li>Coordinate with government and law enforcement agencies as necessary</li>
<li>Coordinate additional personnel for Conference and Banqueting functions</li>
<li>Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms</li>
<li>Assist the hotel in complying with Local Fire Safety Legislation</li>
<li>Assist the hotel with Local Safety Legislation being specifically responsible for compliance of the security department</li>
<li>Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security</li>
<li>Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police</li>
<li>Liaise with the Hilton Safety/Security director on the implementation of Company Policies, guides, and matters of mutual interest</li>
<li>Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security</li>
<li>Prepare incident reports</li>
<li>Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities</li>
<li>Plan, deliver and facilitate regular staff awareness training</li>
<li>Be fully conversant of company terrorist procedures and convey to staff</li>
<li>Be fully conversant with hotel Fire and Emergency procedures</li>
<li>Responsible for management of key control within all departments</li></ul>
What are we looking for? 
A Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Organised and systematic approach to problem solving</li>
<li>Security industry experience in managerial capacity</li>
<li>Ability to listen and respond to demanding guest needs</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Committed to delivering high levels of customer service</li>
<li>Ability to work under pressure</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Good grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in same or similar role</li>
<li>First Aid</li>
<li>Fire fighting qualification</li>
<li>IT proficiency</li>
<li>Fire combat training</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Security Manager

Faena

<div>Company Description 
The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life&mdash;through bold ideas, meaningful collaboration, and a deep sense of purpose. 
 
As we continue our expansion into the Kingdom of Saudi Arabia, Faena The Red Sea will mark a new chapter&mdash;visionary in spirit, exceptional in execution. We&rsquo;re building more than a hotel; we&rsquo;re shaping a world of beauty, wonder, and connection. If you&rsquo;re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life. 
Job Description 
We are hiring for a Spa Assistant Manager to support the Recreation &amp; Spa Manager and the Director of Spa &amp; Wellness in delivering an exceptional, world-class wellness experience at Faena The Red Sea. This role plays a key part in overseeing daily spa operations, leading and developing the team, and ensuring that high-quality, professional spa treatments are consistently delivered in a relaxing, compliant, and commercially successful environment. The Spa Assistant Manager leads by example, steps in for management when required, and actively contributes to guest satisfaction, operational excellence, and revenue growth.
Key Responsibilities<ul><li>
Support the Recreation &amp; Spa Manager and Director of Spa &amp; Wellness in the daily management of the Spa and Wellness operation.</li><li>
Ensure consistently high standards of professional spa treatments in line with 5-star Forbes luxury and Faena service standards.</li><li>
Lead with a hands-on management approach, motivating, coaching, and supervising spa therapists and spa reception team members.</li><li>
Oversee daily spa operations including opening and closing procedures, cleanliness, equipment maintenance, and adherence to Conduct Operating Procedures (COPs).</li><li>
Recruit, train, schedule, evaluate, and support the development of spa team members.</li><li>
Ensure an exceptional guest experience by overseeing reservations, check-in and check-out processes, and personalized service delivery.</li><li>
Handle guest inquiries and complaints with discretion, professionalism, and a solution-oriented mindset.</li><li>
Step in for the Recreations &amp; Spa Manager when required, ensuring continuity of leadership and service standards.</li><li>
Drive spa revenue through effective promotion, upselling of treatments, packages, and retail products.</li><li>
Monitor sales performance, support marketing initiatives, and contribute to revenue growth strategies.</li><li>
Manage inventory, stock control, and cost-effective use of spa supplies and products.</li><li>
Assist with budgeting, financial tracking, and preparation of operational and performance reports.</li><li>
Ensure full compliance with health, safety, hygiene, HACCP, SMS, and company policies.</li><li>
Conduct and support regular Public Health and operational inspections.</li><li>
Maintain full knowledge of spa services, wellness offerings, and facilities to provide expert recommendations.</li><li>
Maintain accurate guest profiles and treatment preferences, ensuring personalization and continuity of service.</li><li>
Ensure all spa areas are maintained to the highest standards of cleanliness, safety, and presentation.</li><li>
Provide spa treatments when required to support operational needs.</li><li>
Support continuous training, development, and engagement of the spa team.</li><li>
Perform additional duties as assigned to support the success of the Spa and Wellness operation.</li></ul> 
Qualifications 
<ul><li>
Minimum 6 years&rsquo; experience in a luxury spa, wellness, or hospitality environment.</li><li>
At least 3 years&rsquo; experience in a supervisory or assistant management role.</li><li>
Proven knowledge of spa treatments, wellness operations, and luxury guest service standards.</li><li>
Strong leadership, communication, and problem-solving skills.</li><li>
Experience in training, coaching, and motivating spa teams.</li><li>
Confident in driving revenue through service promotion and upselling.</li><li>
Competent with spa management systems and basic computer applications; Book4Time experience is an advantage.</li><li>
Professional, service-driven, and hands-on leadership style with strong attention to detail.</li><li>
Solid understanding of health, safety, hygiene, and compliance standards within spa operations.</li></ul></div>

Spa Assistant Manager

Foods gate trading Company

We are growing in Riyadh.As we prepare to launch our upcoming Japanese and Persian restaurant concepts, we are looking for an experienced Restaurant Manager to lead operations and shape exceptional guest experiences from day one.We are looking for a leader who can:<ul><li>Drive pre-opening setup, SOPs, and service standards</li><li>Lead, train, and inspire FOH teams</li><li>Ensure seamless coordination between FOH and BOH</li><li>Deliver consistent, high-quality guest experiences</li><li>Manage operations in a fast-paced, premium dining environment</li></ul>Requirements:<ul><li>Proven experience as Restaurant Manager or Assistant Restaurant Manager in upscale dining</li><li>Strong leadership and people management skills</li><li>Pre-opening experience is highly preferred</li><li>Strong understanding of both service excellence and operational control</li><li>Passion for Japanese and/or multi-cuisine concepts is an advantage</li></ul>This is not just a management role &mdash; it is a chance to build something from the ground up, set the culture, and define operational excellence across new flagship concepts.Job Type: Full-timePay: ﷼7,000.00 - ﷼10,000.00 per monthApplication Question(s):<ul><li>How old are you?</li><li>What is your salary expectations?</li><li>What is your nationality?</li><li>Do you have transferrable Iqama?</li><li>How soon can you join us?</li></ul>Experience:<ul><li>Japanese or Persian Cuisine: 4 years (Required)</li><li>Fine or Casual Dining: 4 years (Required)</li><li>Restaurant Manager: 4 years (Required)</li></ul>Work Location: In person

Restaurant Manager

<div>Assistant Front Office Manager
A Shift Leader / Assistant Front Office Manager supervises Reception operations and sets departmental goals and targets to ensure a continuously improving customer service experience to Guests. 
 
What will I be doing? 
As Shift Leader / Assistant Front Office Manager, you will supervise Reception operations and set departmental goals and targets to ensure a continuously improving customer service experience to Guests. The Shift Leader / Assistant Front Office Manager interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Supervise accurate and efficient Reception operations including check in/out procedures</li>
<li>Support Team Members in handling Guest requests and enquires to ensure a positive outcome</li>
<li>Ensure the Front Office Manager is fully aware of any relevant feedback from Guests and/or other departments</li>
<li>Ensure a consistent, high level of customer service</li>
<li>Brief your team on any events or VIP guests in the hotel that day</li>
<li>Drive sales revenues and promote hotel services and facilities for up-selling opportunities</li>
<li>Understand and apply correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Assist with the implementation and achievement of departmental targets and objectives, work schedules, budgets and policies and procedures</li>
<li>Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties</li>
<li>Demonstrate positive leadership characteristics to inspire Team Members to meet and exceed standards</li>
<li>Act in accordance with the front of house equipment and the property management systems</li>
<li>Conduct training programs on an ongoing basis</li>
<li>Carry out shift handovers and brief team members as required</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary, and maintain good working relationships with hotel Team Members</li>
</ul>What are we looking for? 
Shift Leader / Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Experience supervising people and leading teams</li>
<li>Previous experience in a customer-focused industry</li>
<li>Positive attitude and good communication skills</li>
<li>Committed to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own or as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a hotel environment</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Front Office Manager

Mövenpick

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
To oversee the Housekeeping operations, including the Laundry and the Internal Communication Center, ensuring that the hotel standards and procedures are fully known and followed.</li><li>
To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service.</li><li>
To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards.</li><li>
To ensure the up keeping of all the front of the house, including the hotel entrance.</li><li>
To ensure the up keeping of all the designated back of the house areas.</li><li>
To check regularly the night shift for cleaning.</li><li>
To ensure appropriate stock level for the smooth run of the Housekeeping and Laundry operations and to approve requisitions accordingly.</li><li>
To ensure that the inventories of linen, uniforms and other applicable items are done and recorded as scheduled.</li><li>
To deal with different suppliers and contractors.</li><li>
To overlook the Pest Control service and jointly with the Stewarding Manager and Chief Engineer to establish the Pest Control schedules.</li><li>
To implement housekeeping related HACCP procedures.</li><li>
To be involved in sustainable development and to apply energy and waste management.</li><li>
To monitor cost control and to suggest saving programs.</li><li>
To ensure all linen and uniform management and handling procedures are respected.</li><li>
To implement Focus and other financial procedures.</li><li>
To supervise and control Lost and Found, maintain records and mail packages to clients.</li><li>
To be aware of all VIPs visiting or staying in the hotel. To personally inspect VIP rooms.</li><li>
To make regular room and public area inspections with the Engineering Department on deviation from standard set-ups and maintenance. To follow up on the Out of Order and Out of service rooms.</li></ul> 
<ul><li>
To liaise with the Front Office on the scheduling of rooms for maintenance programs.</li><li>
To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding usual and unusual guest requests.</li><li>
To daily review the Night Audit reports related to the Housekeeping.</li><li>
To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.</li><li>
To ensure a proper coverage and supervision of the Housekeeping sections at all times.</li><li>
To set performance targets for all associates and constantly monitor and increase staff productivity.</li><li>
To ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups.</li><li>
To ensure the strict control of room keys and section keys.</li><li>
To implement and follow up daily check lists.</li><li>
To prepare forecasts and statistics.</li><li>
To respect schedules, terms and deadlines as agreed with the Management.</li><li>
To ensure that all team members are aware of the outlet timings and promote the internal activities and events.</li><li>
To ensure that all team members are updated with the latest administrative, organizational, operational or other changes and news.</li><li>
To conduct a daily line up briefing with the Housekeeping and Laundry supervisors to recapitulate tasks and activity.</li><li>
To share daily activity highlights with the Director of Rooms, including internal and external guest opportunities.</li><li>
To assist the Director of Rooms in fulfilling administrative responsibilities and monitoring activities. To replace him whenever needed.</li><li>
To ensure the Accor loyalty programs are promoted and to build strong and long-term relationships with the guests.</li><li>
To be an ambassador of the Housekeeping and of the hotel, in and outside the work place.</li><li>
To ensure that all guests enjoy their stay being offered the finest personal service.</li><li>
To escort the guests rather than pointing out directions.</li><li>
To ensure that the privacy of the guests and the confidentiality of the information is respected.</li><li>
To act as a representative of the Management when dealing with guest complaints or if a member of the Housekeeping team is facing difficulties that she/ he cannot solve on her/ his own.</li><li>
To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.</li><li>
To call the DOR or the RM for advice in serious cases or if an approval is required.</li><li>
To be fully aware of and to report all guest comments or complaints.</li><li>
To ensure that Guest History records are accurately followed-up.</li><li>
To ensure a proper use of the telephone etiquette as per Sofitel standards.</li><li>
To interview potential candidates and to assist in new employees integration in liaison with the HR Department.</li><li>
To create an atmosphere of high morale and a happy working relationship among the staff.</li><li>
To conduct staff evaluations and surveys. To develop staff motivation and performance through action plans. To be involved in staff retention and satisfaction.</li><li>
To ensure trainings and regular &ldquo;refresher&rdquo; courses are conducted and attended as scheduled.</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Executive Housekeeper

Fairmont The Red Sea

<div>
 
 
 Join Raffles &amp; Fairmont The Red Sea
 
 
 
 
 
 
 
 A landmark luxury destination in partnership with
 
 
 Red Sea Global
 
 
 
 
 
 
 
 Fairmont Hotels&amp; Resorts
 
 is globally celebrated for its timeless elegance, exceptional service, and iconic addresses. With more than 30,000 colleagues worldwide, Fairmont continues to set the benchmark for luxury hospitality through innovation, authenticity, and an unwavering commitment to excellence.
 
 
 
 
 
 Alongside
 
 Raffles Hotels&amp; Resorts
 
 , a brand synonymous with heritage, refined glamour, and legendary guest experiences, we are proud to shape a new era of destination hospitality in the Kingdom of Saudi Arabia.
 
 
 Together, in partnership with
 
 Red Sea Global
 
 , we are redefining sustainable luxury &mdash; delivering extraordinary experiences while preserving the natural environment for generations to come.
 
 
 
 
 
 
 About Raffles &amp; Fairmont The Red Sea
 
 
 
 
 
 
 Nestled within Saudi Arabia&rsquo;s visionary Red Sea destination, Raffles &amp; Fairmont The Red Sea represents the next chapter in world-class hospitality. This landmark development will introduce guests to two distinct, nature-inspired luxury resorts designed to blend seamlessly with one of the world&rsquo;s most pristine environments. Set along 200 kilometers of untouched coastline and surrounded by an archipelago of more than 90 unspoiled islands, the destination is defined by its rich marine biodiversity, dramatic landscapes, and commitment to regenerative tourism.
 
 
 
 
 
 This is more than a hotel opening &mdash; it is an opportunity to be part of a transformative hospitality journey that will set new standards in luxury, sustainability, and guest experience.
 
 
 
 
 
 
 Job Title: Wellness Supervisor
 
 
 
 
 Reports to:
 
 Assistant Wellness Manager
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Wellness Supervisor manages the
 
 daily spa operations at the property level
 
 , ensuring treatment quality, therapist productivity, and guest satisfaction.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Spa Operations
 
 
 <ul>
 <li>
 Supervise spa therapists and treatment schedules.
 </li>
 <li>
 Monitor treatment performance and therapist productivity.
 </li>
 <li>
 Ensure treatment rooms and spa facilities are prepared.
 </li>
 </ul>
 
 
 
 
 
 Guest Experience
 
 
 <ul>
 <li>
 Support spa reception and guest flow when required.
 </li>
 <li>
 Assist with guest service recovery and feedback.
 </li>
 </ul>
 
 
 
 
 
 Team Supervision
 
 
 <ul>
 <li>
 Oversee Wellness Attendants and spa support staff.
 </li>
 <li>
 Ensure service standards and hygiene protocols are maintained.
 </li>
 </ul>
 
 
 
 
 
 Scope Clarification
 
 
 
 
 
 
 Wellness Supervisor focuses on:
 
 <ul>
 <li>
 Spa treatment performance
 </li>
 <li>
 Therapist management
 </li>
 </ul>
 
 
 
 
 Daily spa operations Not responsible for:
 
 <ul>
 <li>
 Designing wellness programming
 </li>
 <li>
 Leading wellness classes
 </li>
 </ul>
 
 
</div>

Wellness Supervisor

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