office manager

administrative assistant

office assistant

assistant manager

Old Navy

<div><h2 class="jobSectionHeader">About Old Navy</h2>
Forget what you know about old-school industry rules. When you work at Old Navy, you&rsquo;re choosing a different path. From day one, we&rsquo;ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we&rsquo;re family.<h2 class="jobSectionHeader">
About the Role</h2>
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You&rsquo;re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.<h2 class="jobSectionHeader">
What You'll Do</h2><ul><li>
Support strategies and processes to drive store sales and deliver results through a customer centric mindset.</li><li>
Recruit, hire and develop highly productive Brand Associate and Expert teams.</li><li>
Own assigned area of responsibility.</li><li>
Implement action plans to maximize efficiencies and productivity.</li><li>
Perform Service Leader duties.</li><li>
Ensure consistent execution of standard operating procedures.</li><li>
Represent the brand and understand the competition and retail landscape.</li><li>
Promote community involvement.</li><li>
Leverage omni-channel to deliver a frictionless customer experience.</li><li>
Ensure all compliance standards are met.</li></ul><h2 class="jobSectionHeader">
Who You Are</h2><ul><li>
A current or former retail employee with 1-3 years of retail management experience.</li><li>
A high school graduate or equivalent.</li><li>
A good communicator with the ability to effectively interact with customers and your team to meet goals.</li><li>
Passionate about retail and thrive in a fastpaced environment.</li><li>
Driven by metrics to deliver results to meet business goals.</li><li>
Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.</li><li>
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.</li><li>
Able to utilize retail technology. &bull; Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.</li><li>
Ability to travel as required.</li></ul><h2 class="jobSectionHeader">
Benefits at Old Navy</h2>
<ul><li>Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.</li>
<li>One of the most competitive Paid Time Off plans in the industry.*</li>
<li>Employees can take up to five &ldquo;on the clock&rdquo; hours each month to volunteer at a charity of their choice.*</li>
<li>Extensive 401(k) plan with company matching for contributions up to four percent of an employee&rsquo;s base pay.*</li>
<li>Employee stock purchase plan.*</li>
<li>Medical, dental, vision and life insurance.*</li>
<li>See more of the benefits we offer.</li>
</ul><ul><li>For eligible employees</li></ul>
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.</div>

Assistant Manager

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Miami
 
 
 
 
 Summary
 
 
 
 in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
 
 
 Our Downtown Miami Hotel is next to one of the trendiest neighborhoods in Miami, known as Brickell. Our iconic white towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, Bayfront Park, and close to the Port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Centre. Or, explore Little Havana and tour the Frost Museum of Science.
 
 
 The Assistant Operations Manager will have oversight and responsibility within the hotel operations. Additional responsibilities may include training, staff development and scheduling. The Assistant Operations Manager must have strong communication and analytical skills.
 
 
 We Offer Excellent Benefits:
 
 
 <ul>
 <li>
 Free room nights, Discounted and Friends &amp; Family Room Rates
 </li>
 <li>
 Medical, Prescription, Dental, and Vision Insurance
 </li>
 <li>
 401K with company match
 </li>
 <li>
 Paid Vacation, sick days, new child leave, and personal day
 </li>
 <li>
 Paid Family Bonding Time and Adoption Assistance
 </li>
 <li>
 Tuition Reimbursement
 </li>
 <li>
 Free colleague meals during shift
 </li>
 <li>
 Employee Stock Purchase Plan
 </li>
 <li>
 Discounts at various retailers - Apple, AT&amp;T, Verizon, Headspace, and many more.
 
 
 </li>
 </ul>
 Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com
 
 
 All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 A true desire to satisfy the needs of others in a fast paced environment
 </li>
 <li>
 Refined verbal and written communication skills
 </li>
 <li>
 Minimum of one year previous supervisory experience preferred
 </li>
 <li>
 Ability to work a flexible schedule. Ability to work OVERNIGHT, AM or PM shifts, holidays, and weekends
 </li>
 </ul>
</div>

Overnight Assistant Guest Experience Manager $250 retention bonus after 90 days of employment| Benefits Include: Medical, Dental, Vision, 401K, and MANY MORE!

Hyatt

<div><div>Summary<div>
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The ideal candidate for the Human Resources Manager/ Staff Accountant position will have experience in the Human Resource function with a high focus on recruitment and accounting. The position responsibilities include coordinating and managing the hotel's recruitment and selection process, hiring and onboarding, attending job fairs, assisting applicants with new hire paperwork, and serving as a valuable brand ambassador. In this role, the ideal candidate will also perform accounting-related duties and work closely with the director of finance, or assistant director of finance, as well as the accounting team, to achieve organizational goals. Additional responsibilities and projects will be assigned as needed.
Benefits Include:<ul><li>
Complimentary &amp; Discounted Hyatt Hotel Rooms.</li><li>
Paid Vacation.</li><li>
Competitive Pay.</li><li>
401(k) Match.</li><li>
Medical, Dental, and Vision Benefits after 30 days.</li><li>
Tuition Reimbursement.</li><li>
Discounted Parking.</li><li>
Free Meals Provided in Employee Cafeteria.</li><li>
Opportunities for Career Growth.</li></ul>
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. 
Position Responsibilities/ Essential Functions
Accounting Function:<ul><li>Responsible to track all accounts payable processing, review and approve the weekly payment registers.</li><li>Collect and review every vendor statement to ensure accuracy.</li><li>Assist with month end close, monthly accruals and general ledger reconciliations.</li><li>Assist with financial statement preparation, daily revenue and cash reconciliations and other related finance projects.</li><li>Review of daily revenue and labor reports &amp; distribute to management.</li><li>Weekly accounts payable invoice, payment processing and review.</li></ul> 
Human Resources Function:<ul><li>Execute all aspects of recruitment including, but not limited to assisting new applicants including walk-ins, screening and interviewing candidates, administer appropriate assessments and reference/background checks, make recommendations for hire (or not hire) and deliver employment offers.</li><li>Manage candidate activity in Taleo (applicant tracking system) according to company policy.</li><li>Manage the completion of new hire paperwork forms, including but not limited to I-9, and WOTC surveys.</li><li>Coordinate onboarding process with HR Manager.</li><li>Assist with orientation planning and execution.</li><li>Attend and coordinate candidate career resources such as career fairs to identify and attract quality candidates.</li><li>Develop advertising initiatives (internal and external) to ensure high visibility with potential candidates through Taleo and other mediums.</li><li>Act as a single point of contact for managers regarding recruitment and assisting the team as needed with transfers and promotions.</li><li>Manage relationship with third party recruitment vendors.</li><li>Responsible for metrics and implementation of our corporate hiring initiatives, including RiseHY.</li><li>Assist with colleague communications, engagement and retention initiatives.</li><li>Other projects and duties as required/assigned.</li></ul>
Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.
Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.</div></div><div>
Qualifications<div><ul><li>
A true desire to satisfy the needs of others in a fast-paced environment.</li><li>
High proficiency with the use of MS Office applications and familiar with internet page browsing and conducting complete internet research.</li><li>
Must maintain strict adherence to high confidentiality requirements.</li><li>
Must be able to multi-task.</li><li>
Refined verbal and written communication skills.</li><li>
Exceptional work ethic.</li><li>
Able to work weekends and holidays as required to meet deadlines.</li><li>
Able to work flexible hours and extended shifts as required and to meet deadlines.</li><li>
Ability to work with mathematical concepts.</li><li>
Strong interpersonal, problem solving and planning skills.</li><li>
Able to carry out tasks independently and accurately.</li><li>
Ability to manage time and energies in an efficient, effective and organized manner.</li><li>
Ability to operate phones, calculator, computer equipment, copiers and printers.</li></ul> 
Preferred<ul><li>
An accredited Bachelor degree (Finance or HR degrees ideal but not required).</li><li>
One (1) year of experience in Talent Acquisition, Human Resources, or Accounting.</li><li>
MBA &amp; CPA.</li><li>
Experience with accounting software and PMS software.</li><li>
Spanish written and verbal proficiency is a plus!</li></ul></div></div></div>

HUMAN RESOURCES MANAGER / STAFF ACCOUNTANT DUAL ROLE |BENEFITS INCLUDE: MEDICAL, DENTAL, AND VISION, PAID VACATION, AND MANY MORE!

From Scratch Bartending

Administrative Assistant (Hybrid | Growth-Focused Role)From Scratch Bartending &amp; EventsSouth Florida (Hybrid &ndash; Mostly Remote with Occasional In-Person Support)⸻About UsFrom Scratch Bartending &amp; Events is a luxury mobile bar and event experience company known for elevated presentation, handcrafted ingredients, and exceptional hospitality. We specialize in high-end private events, brand activations, and curated cocktail experiences across South Florida.We are growing rapidly and looking for a driven, detail-oriented Administrative Assistant who is excited to grow with a fast-paced, creative business.⸻Position OverviewThis is not a basic admin role.We&rsquo;re looking for someone who can support operations while actively contributing to business growth, especially through lead generation, client communication, and organization systems.This role is hybrid and flexible, with the majority of work being remote, and occasional in-person support for team meetings or event preparation.⸻Key ResponsibilitiesAdministrative &amp; Operations<ul><li>Manage and update client and lead tracking systems (Google Sheets/CRM)</li></ul><ul><li>Organize event calendars, bookings, and staffing schedules</li></ul><ul><li>Assist with proposal and invoice preparation using templates</li></ul><ul><li>Maintain organized digital files and internal systems</li></ul><ul><li>Support onboarding documents and team coordination</li></ul>Lead Generation &amp; Sales Support (High Priority)<ul><li>Identify and reach out to potential clients, venues, and brand partners</li></ul><ul><li>Respond to inbound inquiries (Instagram, email, platforms like Bark, etc.)</li></ul><ul><li>Assist in converting leads into booked events</li></ul><ul><li>Follow up with warm and past leads to increase bookings</li></ul><ul><li>Research new opportunities for business growth</li></ul>Marketing &amp; Outreach Support<ul><li>Assist with Instagram engagement and messaging</li></ul><ul><li>Support vendor outreach and relationship building</li></ul><ul><li>Help maintain consistent brand presence across platforms</li></ul>⸻Ideal CandidateWe are looking for someone who is:<ul><li>Highly organized and detail-oriented</li></ul><ul><li>Strong communicator (written and verbal)</li></ul><ul><li>Proactive and able to take initiative without constant direction</li></ul><ul><li>Comfortable in a fast-paced, growing business environment</li></ul><ul><li>Interested in sales, marketing, or entrepreneurship</li></ul><ul><li>Reliable and responsive</li></ul>⸻Preferred Experience (Not Required)<ul><li>Administrative assistant or operations experience</li></ul><ul><li>Lead generation or sales experience</li></ul><ul><li>Experience using Google Workspace (Docs, Sheets, Calendar)</li></ul><ul><li>Familiarity with CRM systems or client tracking tools</li></ul><ul><li>Social media or client communication experience</li></ul>⸻What Makes You Stand Out<ul><li>You naturally look for ways to bring in business, not just complete tasks</li></ul><ul><li>You&rsquo;re solution-oriented and think ahead</li></ul><ul><li>You enjoy helping a business grow and scaling systems</li></ul><ul><li>You are interested in long-term growth and increased responsibility</li></ul>⸻Schedule &amp; Compensation<ul><li>Flexible schedule (approx. 8&ndash;10 hours per week to start)</li></ul><ul><li>Remote work with occasional in-person collaboration</li></ul><ul><li>Compensation includes:</li></ul><ul><li>Base weekly pay</li></ul><ul><li>Performance-based incentives/commission on converted leads</li></ul><ul><li>Opportunity for increased hours, pay, and leadership responsibilities over time</li></ul>⸻Growth OpportunityThis role has high growth potential. As the business expands, there is opportunity to transition into:<ul><li>Operations Manager</li></ul><ul><li>Lead Coordinator / Sales Manager</li></ul><ul><li>Social Media or Brand Manager</li></ul>Job Types: Full-time, Part-timePay: $450.00 - $5,000.00 per monthBenefits:<ul><li>Flexible schedule</li></ul>Work Location: Hybrid remote in Miami, FL 33187

Administrative Assistant

Trivium

<div>Location: Downtown Miami, FL (On-site / Local Applicants Only) Schedule: Monday &ndash; Friday, 9:00 AM &ndash; 5:00 PM | Full-Time | High-Impact
About the Role
We are seeking an exceptional Life Manager / Executive Assistant to support Mina Elias, a high-performing individual, who owns many businesses across multiple industries. The ideal candidate will be his right-hand supporting him in all aspects of his life, including business, personal and travel among other responsibilities, and will support both him and his wife.
This is a strong execution and management role, where you will be working with over 90 employees across multiple organizations he owns, handling many different tasks. It is a very dynamic role with incredibly high impact, as you will be helping drive these businesses forward with Mina and improving his life.
If you are a high-ownership operator who thrives in solving problems and facing challenges in a fast-paced environment, you will love this role. This position can grow into a Chief of Staff.
Key ResponsibilitiesExecutive &amp; Business Support<ul><li>
Calendar &amp; Workflow: Manage complex calendars, appointments, and high-level business logistics to maximize productivity.</li><li>
Communication &amp; Triage: Conduct inbox triage and handle sensitive communications with precision.</li><li>
Deal Execution: Handle the sales pipeline and deal execution using HubSpot, PandaDoc, and Docusign.</li><li>
Operational Filter: Track requests from internal teams, ensure Mina reviews key items, and coordinate cross-functional meetings with rigorous follow-ups.</li><li>
Project Management: Lead special projects from ideation to execution, ensuring business entities stay on track.</li></ul>
Travel &amp; Logistics Management<ul><li>
Complex Planning: Plan and book high-end, luxury international travel itineraries across multiple time zones.</li><li>
Optimization: Use loyalty programs, concierge bookings, and detailed agendas to optimize every trip.</li><li>
Retreats &amp; Experiences: Manage multi-week personal trips, retreats, and unique travel experiences with prepared contingency plans.</li><li>
Documentation: Prepare detailed travel planning documents, logistics trackers, and international travel requirements.</li></ul>
Personal Operations &amp; Household Management<ul><li>
Household Staff: Coordinate household logistics including the house manager, vendors, cleaners, and service providers; manage maintenance schedules.</li><li>
Financials: Manage personal financial transactions and vendor relationships.</li><li>
Lifestyle Coordination: Organize wellness appointments, dining, events, social plans, and grocery/household requests.</li><li>
Partner Liaison: Work closely with Mina&rsquo;s partner to ensure all personal priorities are addressed seamlessly.</li></ul>
Systems &amp; Innovation<ul><li>
Efficiency Tools: Introduce and refine systems using ClickUp, Slack, and AI tools to increase visibility.</li><li>
Documentation: Build and maintain operational trackers, SOPs, and recurring process documentation.</li></ul>
Continuous Improvement<ul><li>
This role is continuously evolving and different things will be required from time to time and over time. The main goal is to buy back Mina&rsquo;s time.</li></ul> 
Requirements 
<ul><li>
Experience: 3+ years in a combined Executive Assistant / Personal Assistant / Life Manager role, preferably in a high-growth startup or entrepreneurial environment.</li><li>
Technical Savvy: High AI utilization especially Claude. Expert in GSuite, Slack, CRM platforms, Project management ie ClickUp and Notion and spreadsheets.</li><li>
Logistics Expert: Advanced international travel planning and high-level coordination skills.</li><li>
Local Assets: Must live in Miami, have a valid driver&rsquo;s license, and own a car.</li><li>
Traits: Proactive, solution-oriented, and &quot;thick-skinned.&quot; You must be comfortable giving structured feedback and handling rapid task-switching. You need to be a competitor who&rsquo;s hungry and loves to dominate.</li></ul> 

Benefits 
 
Why This Role (Compensation &amp; Benefits)<ul><li>
Salary: $70,000 &ndash; $90,000 per year (with performance-based increases).</li><li>
Health Insurance: Anthem Blue Cross Platinum PPO (0 Deductible).</li><li>
Time Off: 36 PTO days each year.</li><li>
Growth: Direct mentorship and a clear path to grow into a Chief of Staff position.</li><li>
Network: Exposure to high-impact leaders and unique travel opportunities.</li></ul>
Important Notes
This position requires complete discretion and confidentiality. Candidates who succeed here are those who enjoy managing complexity and operating with a high level of ownership in a dynamic, sometimes chaotic environment.</div>

Life Manager & Executive Assistant to CEO

Baptist Health

<div>
 Sign-On Bonus: Up to $3,000
 
 
 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News &amp; World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.
 
 
 What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact &ndash; because when it comes to caring for people, we're all in.
 
 
 
 Description
 
 
 
 Works under the clinical supervision of the practice physician(s) and office manager and is responsible for assisting the physicians in the practice. Assists in examination and treatment of patients, interviews patients, measures vital signs (i.e.: pulse rate, temperature, blood pressure, weight, and height), and records information on patients charts. Also draws and collects blood samples from patients and prepares specimens for laboratory analysis. Estimated pay range for this position is $20.02 - $26.03 / hour depending on experience.
 
 
 
 Qualifications
 
 
 
 Degrees:
 
 
 <ul>
 <li>
 High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required.
 
 
 </li>
 </ul>
 
 Licenses &amp; Certifications
 
 
 
 <ul>
 <li>
 Licensed Practical Nurse.
 </li>
 <li>
 Paramedic.
 </li>
 <li>
 AAMA Certified Medical Assistant.
 </li>
 <li>
 Emergency Medical Technician.
 </li>
 <li>
 Certified Nursing Assistant.
 </li>
 <li>
 Basic Life Support.
 </li>
 <li>
 Registered Medical Assistant.
 
 
 </li>
 </ul>
 
 Additional Qualifications
 
 
 
 <ul>
 <li>
 Must have at least one of the above required licenses/certifications (MA, CNA, LPN, EMT, Paramedic).
 </li>
 <li>
 Medical Assistants with a Certificate or Diploma of Completion of a Medical Assistant training program hired after 7/1/16 or foreign Medical Doctor with a foreign medical doctor diploma hired after 5/1/17 will have up to 6 months from start of employment with BHSF to obtain Medical Assistant Certification.
 </li>
 <li>
 Effective 11/3/17, a Foreign Medical Doctor with a Foreign Medical Doctor Diploma will no longer be qualified to be hired in the Medical Assistant role.
 </li>
 <li>
 BLS required for all.
 </li>
 <li>
 For Primary Care Practices, EKG and Phlebotomy Certifications are also required for employees with the CNA license only.
 </li>
 <li>
 CNA, LPN, EMT license must be from Florida.
 </li>
 <li>
 Must be a professional, organized detail-oriented team player with effective interpersonal communication skills (verbal and written).
 </li>
 <li>
 Possesses compassionate demeanor, excellent customer service skills and high ethical standards.
 </li>
 <li>
 HIPAA/OSHA compliance required.
 </li>
 <li>
 Ability to work in a high volume, fast paced environment efficiently.
 </li>
 <li>
 Proficient in computer applications and typing skills.
 </li>
 <li>
 Proficient in Electronic Medical Record (EMR) systems.
 </li>
 <li>
 Bilingual preferred.
 </li>
 <li>
 Knowledge of Health Care regulatory guidelines and Medical Terminology a plus.
 
 
 </li>
 </ul>
 Minimum Required Experience: less than 1 year
 
 
 EOE, including disability/vets
</div>

Medical Assistant, Cardiology Pinecrest, $3000 Bonus, Full Time, 8:30A-5P

The Home Depot

<div>Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Operations Experience Manager

Explore 117+ Assistant manager in Miami this April. Find roles across top companies and apply now to boost your career.