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assistant manager of operations

Akhuwat

<div>
 
 
 Position Overview:&nbsp;
 
 
 
 
 
 
 Reporting directly to the Manager Operations of Akhuwat, the Assistant Manager Operations is a critical support in setting up our teams for success. Primary focus includes assisting the operations and partnering with cross-functional teams within the Head Office and projects to develop relevant strategies, initiatives, resources and communications to maintain a focus on operational excellence in achieving goals.&nbsp;
 
 
 
 
 Responsibilities:&nbsp;
 
 
 <ul>
 <li>
 Work closely with Manager Operations to set and implement policies, procedures and systems and to follow through with implementation.
 </li>
 <li>
 Act as a bridge between Operations department and support departments at Akhuwat Head office.
 </li>
 <li>
 Manage conflicting demands, meet deadlines and adjust priorities to deliver projects pertaining to Akhuwat.
 </li>
 <li>
 Oversee budgeting, reporting, planning, and auditing.
 </li>
 <li>
 Manage and/or support assigned activities that could include events and special projects.
 </li>
 <li>
 To ensure smooth ongoing cross-functional team partnerships, special projects and new ventures.
 </li>
 <li>
 Serving as a liaison between the field personnel and other members from various departments like administration, management, accounts etc.
 </li>
 <li>
 Coordination with departments for implementation of Monitoring and Evaluation framework all across Akhuwat Education Services.
 </li>
 </ul>
 
 
 QUALIFICATIONS &amp; WORK EXPERIENCE
 
 
 <ul>
 <li>
 2-3 years of demonstrated experience in operations or administrative role.
 </li>
 <li>
 Demonstrated ability to manage multiple projects.
 </li>
 <li>
 Financial management knowledge, including familiarity with nonprofit financial management, reporting practices and developing budgets.
 </li>
 <li>
 BBA (Hons)/BSC (Hons) /MBA in a relevant field.
 </li>
 <li>
 Proficient in using MS Office.
 </li>
 </ul>
 
 
 
 
 Interested candidates should send their resumes at
 
 jobs
 
 
 @akhuwat.org.pk
 
 
 by August 30, 2025
 
 . &nbsp;The candidates should mention the position &ldquo;Assistant Manager Operations&rdquo; in the subject field.
 
 
 
</div>

Assistant Manager Operations

LAPS (London Academic Plan School)

LAPS Franchise Head Office is looking for a highly competitive and energetic Male candidate for the position of Assistant Manager Sales &amp; Operations &ndash; Schools.Qualification: BBA/MBA Skill Required:&middot; Proactive &amp; self-learner&middot; Good operational skills&middot; Excellent computer Skills&middot; Analytical and Problem-Solving Skills&middot; Effective Communication &amp; Presentation skills&middot; Multi-tasking/ Time Management&middot; Excellent computer skills. Proficient in Microsoft Office. Knowledge of computer software &amp; Hardware will be an added advantage.Experience: Minimum 2 years in the field of school Sales &amp; Operations.Must have own Laptop, Mobile &amp; Bike/CarMarket competitive salary package will be offered to the right candidate plus commission on sales.Address: 547-K, Gate No.3, Canal View Housing Society, Near Thokar Niaz Baig, Lahore. Residents of nearby areas will be preferred. Mention your complete home address in your resume. Job Types: Full-time, ContractPay: Rs35,000.00 - Rs50,000.00 per month

Assistant Manager Sales & Operations - Schools

Goldengirl Cosmetics

Job Summary:The Assistant Sales Operations Manager will support the Sales Operations Manager in overseeing sales processes, analyzing data, coordinating with cross-functional teams, and ensuring smooth execution of sales strategies. This role bridges management and the sales team, helping to streamline operations, improve efficiency, and drive sales performance.Key Responsibilities:<ul><li>Assist the Sales Operations Manager in supervising daily sales operations and team activities.</li><li>Monitor sales targets, KPIs, and performance dashboards; prepare and share analytical reports with management.</li><li>Ensure accurate and timely entry of sales data into CRM/ERP systems.</li><li>Support coordination between sales, marketing, finance, logistics, and supply chain teams.</li><li>Analyze sales trends and customer insights to assist in demand forecasting and business planning.</li><li>Help implement and monitor sales policies, pricing strategies, and discount structures.</li><li>Track distributor and retailer performance, ensuring proper coverage and follow-ups.</li><li>Assist in trade promotions, campaigns, and product launches by ensuring operational readiness.</li><li>Resolve operational bottlenecks and escalate issues to management when necessary.</li><li>Train, guide, and support sales coordinators/representatives to ensure compliance with processes.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Business Administration, Sales, Marketing, or a related field.</li><li>3&ndash;5 years of experience in sales operations, business analysis, or FMCG/cosmetics sales support roles.</li><li>Strong command of MS Excel, PowerPoint, and ERP/CRM systems.</li><li>Analytical thinking with the ability to interpret data and make actionable recommendations.</li><li>Excellent leadership, communication, and team management skills.</li><li>Strong problem-solving and organizational abilities.</li><li>Ability to work under pressure and manage multiple priorities.</li></ul>Key Competencies:<ul><li>Sales data analysis &amp; reporting</li><li>Process improvement &amp; efficiency</li><li>Team coordination &amp; leadership</li><li>Distributor/retailer management</li><li>Cross-functional collaboration</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per month

Assistant Manager Sales Operations

365 Care Group Private Limited

Position: Assistant Manager &ndash; Growth &amp; PerformanceLocation: Lahore (On-site)About the Role We&rsquo;re looking for a data-driven growth marketer to lead our paid acquisition and funnel optimization efforts. As Assistant Manager &ndash; Growth &amp; Performance, you&rsquo;ll be responsible for scaling our customer base through Meta, Google UAC, TikTok, and emerging ad platforms while maximizing ROI. You&rsquo;ll work closely with product, design, and CRM to create a seamless journey from first click to loyal customer.Key Responsibilities<ul><li>Campaign Strategy &amp; Execution: Plan, launch, and optimize paid campaigns across multiple channels, balancing short-term conversions with long-term LTV.</li><li>Funnel Optimization: Identify and fix drop-off points in the acquisition funnel using analytics and A/B testing.</li><li>Creative Testing: Collaborate with designers and video editors to test different hooks, formats, and messages.</li><li>Tracking &amp; Reporting: Maintain accurate UTMs, build performance dashboards, and deliver weekly/monthly insights to leadership.</li><li>Budget Management: Allocate and manage monthly ad spend across channels with performance accountability.</li><li>Cross-Team Collaboration: Work with CRM on reactivation and retention campaigns, and with product on conversion-focused updates.</li></ul>Required Skills &amp; Experience<ul><li>4&ndash;6 years in paid acquisition, growth, or performance marketing.</li><li>Strong track record of managing budgets above PKR 5M/month.</li><li>Proficiency in Google Ads, Meta Ads Manager, and TikTok Ads Manager.</li><li>Experience with Google Analytics 4, Looker Studio, and attribution tools.</li><li>Comfort with rapid testing and iteration.</li><li>Industry Preference Fintech, Payments, E-commerce, or High-Growth Tech Start-ups</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

Assistant Manager – Growth & Performance

Unilever

<div>Looking for Your Dream Job? Join The Magnum Ice Cream Company!<div>
Role: Assistant Manager Workplace Experience &amp; Operations 
Work level: WL1 
Scope: Local 
Location: Lahore IC Factory 
Terms &amp; Conditions: Full-time</div>
The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We&rsquo;re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.
<div>ABOUT THE MAGNUM ICE CREAM COMPANY:</div>
The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers&rsquo; businesses. Growing our people&rsquo;s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments &ndash; and having fun doing it.
With 19.000 expert ice cream colleagues and iconic brands like Wall&rsquo;s, Cornetto and Ben &amp; Jerry&rsquo;s, loved in 76 countries, we are the world&rsquo;s largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.
We dream big but keep things simple to act fast.
If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!
JOB PURPOSE
This role is responsible for leading the Workplace Services strategy and execution and be accountable for the day-to-day delivery of Workplace Services in line with established service levels and service line strategy. The services scope of this role includes primarily Facilities Management and in house FM Contractor management (both soft and technical services but excluding technical services inside the production areas of our Sourcing Unit (SC). The services scope will also include some activities across the other Workplace Services areas (Real Estate, Travel &amp; Fleet, Project and Agile Working). 
KEY RESPONSIBILITIES:<ul><li>
Be accountable for day-to-day service delivery in line with established service levels, whether provided by a third party or in house by Unilever.</li><li>
Lead Regional Workplace services and service delivery with the help of a team of 2 people</li><li>
Manage day to day operations and several service providers for facility management, cleaning services, and fleet/pick up services.</li><li>
Partnering with business leaders in providing the best workplace experiences and operations</li><li>
Set up the strategy for all in-house FM contractors and services provider and monitor their service delivery level.</li><li>
Align safety operations with the safety team to ensure smooth execution</li><li>
Ensuring all company governance and controls in all Workplace related processes.</li><li>
Budget owner for the regional budget in line with the business needs</li><li>
Negotiating all cost structure with in-house contractor and services provider and aligning with procurement for crafting the business agreement in yearly basis</li><li>
Driving workplace related change initiatives through communication with employees</li><li>
Facilitate regular performance reviews with service providers and/or insourced operations teams with geography leadership teams, holding both the supplier(s) and the client accountable for their part in successful delivery.</li><li>
Build and maintain positive working relationship with service providers and other key stakeholders.</li><li>
Support to manage all international visitors and their visa process.</li></ul>
WHAT YOU NEED TO SUCCEED:
SKILLS:
<ul><li>Stakeholder management of third-party service providers</li><li>
Managing insourced operations team.</li><li>
Engagement with key senior level stakeholders along with proven ability to influence and manage relationships with those stakeholders.</li><li>
Project Management</li><li>
Change Management</li><li>
Cost Control and Budgeting</li><li>
Strong communicator proven with fluent oral and written communication skills</li></ul>
EXPERIENCES &amp; QUALIFICATIONS:<ul><li>
Min 4 years&rsquo; experience working in General Affair, Facility management, and/or relevant industry/experiences, preferably in FMCG/Manufacturing.</li><li>
Led capability initiatives to create and lead internal &amp; external team (in house contractor and services provider)</li></ul>
LEADERSHIP:
WHAT YOU CAN EXPECT:<ul><li>
A unique mix of global scale &amp; start-up spirit&mdash;&euro;8.3bn powerhouse with an agile, entrepreneurial mindset. We&rsquo;re building a new high growth Ice Cream company from the ground up.
</li><li>Career without limits&mdash;42 markets, international opportunities, and fast tracked growth.
</li><li>A performance-driven culture&mdash;Freedom to act, disrupt and grow &ndash; your success is measured by impact.
</li><li>A company that celebrates joy, innovation, and purpose&mdash;We create extraordinary careers, just like our ice cream creates extraordinary moments.</li></ul>
We are looking for bold, driven individuals who thrive in a fast-paced, dynamic environment and share our approach to growth, collaboration, and innovation. Here&rsquo;s what defines success in our organization:
Focus on Growth &ndash; Embracing new challenges, seeking opportunities to innovate, and continuously looking for ways to expand and improve. Whether it&rsquo;s scaling markets, evolving roles, or leading teams, we value those who see possibilities and take initiative.
Speed &amp; Simplicity &ndash; Working efficiently, adapting quickly, and simplifying processes by leveraging technology to drive better outcomes. With ethical decision-making as the backbone to this, we drive agility and stay focused.
Winning with Fun &ndash; Collaborating, integrating seamlessly with a founder/owner mindset, keeping what&rsquo;s best for the company at the heart of all that is done. We build diverse, inclusive, and winning teams that drive our business.
Bold Innovations &ndash; Experimenting with fresh ideas and innovative thinking that shape our industry, through product development, process improvements, and customer experiences. Being obsessed with the consumer, we embrace change to drive growth.
Care &amp; Challenge &ndash; Fostering an open, transparent environment where team members can grow, share feedback openly, holding themselves and each other to high standards while maintaining a strong sense of support and camaraderie.
Expertise in our category &ndash; A deep understanding of our industry, customers, and market trends enabling us to stay ahead and turn challenges into opportunities. Curiosity, insight, and a willingness to learn and lead enables us to remain market makers.
If these qualities resonate with you, we&rsquo;d love to connect and explore how you can be part of our team.<div>
We take pleasure seriously. Join the Ice Cream team now!</div>
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div>

Assistant Manager Workplace Experience & Operations

Abacus Outsourcing

Job Title: Assistant Manager &ndash; Quality Assurance (Contact Centre Operations)Job Summary:We are seeking a detail-oriented and proactive Assistant Manager &ndash; Quality Assurance to oversee and improve the quality of our contact centre operations. The ideal candidate will be responsible for driving continuous improvement in customer interactions by leading quality monitoring, calibration sessions, training recommendations, and performance analytics. This role ensures that customer service representatives meet internal standards and deliver exceptional customer experiences.Key Responsibilities:<ul><li>Supervise and guide the QA team in evaluating customer interactions (calls, chats, emails) against defined quality parameters.</li><li>Monitor and analyze trends in agent performance, customer satisfaction, and quality scores.</li><li>Conduct regular calibration sessions with internal stakeholders to ensure scoring consistency.</li><li>Provide actionable insights and feedback to team leaders and training teams to bridge performance gaps.</li><li>Develop and implement QA frameworks, audit forms, and SOPs to ensure consistent service delivery.</li><li>Collaborate with operations, training, and compliance teams to ensure adherence to policies and procedures.</li><li>Assist in designing agent coaching plans and performance improvement programs.</li><li>Prepare quality reports and dashboards for senior management review.</li><li>Participate in recruitment, training, and performance reviews of QA analysts.</li><li>Ensure compliance with regulatory and data security standards (e.g., GDPR, HIPAA, etc., if applicable).</li></ul>Key Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in any discipline (preferred: Business, Communications, or related field).</li><li>4+ years of experience in quality assurance within a contact centre environment.</li><li>At least 1-2 years in a supervisory or assistant manager role.</li><li>Strong knowledge of QA methodologies and contact centre metrics (AHT, CSAT, FCR, QA scores, etc.).</li><li>Excellent analytical, communication, and coaching skills.</li><li>Proficiency in QA tools and CRM platforms (e.g., NICE, Verint, Salesforce, Zendesk).</li><li>Familiarity with Six Sigma, COPC, or similar quality frameworks is a plus.</li><li>Ability to work in a fast-paced and dynamic environment.</li></ul>Location: Shaheen Complex, 1st floor, Egerton Road, Garhi Shahu, Lahore.Salary: Up to 200KWorking Days: Monday to FridayBenefits:<ul><li>Weekly 2 Days Off</li><li>EOBI</li><li>Medical Life Insurance (IPD + OPD)</li><li>Annual, Casual and Sick Leaves (38)</li><li>Annual Increment (Performance based)</li></ul>Job Type: Full-timePay: Up to Rs200,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Assistant Manager Quality Assurance - Contact Center)

Dynamic World Wide Logistics Group

<ul><li>Develop and implement competitive pricing strategies for export and import services.</li><li>Conduct market research and analysis to ensure pricing aligns with market trends and customer demands.</li><li>Collaborate with sales and business development teams to create pricing proposals and negotiate rates with clients and carriers.</li><li>Monitor and analyse pricing performance and adjust strategies as needed to maximize profitability.</li><li>Manage and optimize the end-to-end operations of export and import processes, including documentation and transportation.</li><li>Ensure compliance with international regulations, trade laws, and company policies.</li><li>Coordinate with carriers, agents, and other stakeholders to streamline operations and resolve issues.</li><li>Implement process improvements to enhance efficiency, reduce costs, and improve service quality.</li><li>Build and maintain strong relationships with clients, suppliers, and partners.</li><li>Address customer inquiries and resolve issues related to pricing and operational matters.</li><li>Ensure high levels of customer satisfaction through efficient and effective service delivery.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Freight Forwarding: 4 years (Required)</li></ul>Work Location: In person

Assistant Manager Ocean Freight FCL

Explore 2090+ Assistant manager of operations in Lahore this September. Find roles across top companies and apply now to boost your career.