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assistant manager of operations

Venus Group

<p><b>Key Responsibilities</b></p><p>We are seeking a proactive and results-driven <b>Assistant Manager &ndash; Operations &amp; Business Development</b> to support retail operations and lead targeted growth initiatives including store expansion and franchise development. The ideal candidate will ensure operational excellence across outlets while identifying and executing new business opportunities to scale the brand.</p><p><b>A. Operations Management:</b></p><ul><li>Oversee operations of assigned outlets to ensure consistency, service quality, and adherence to brand SOPs.</li><li>Monitor and evaluate outlet performance metrics including sales, footfall, customer service, and hygiene standards.</li><li>Manage and coordinate minor <b>touch-ups, tweaks, and layout adjustments</b> at the outlet level to maintain a fresh and appealing store environment.</li><li>Handle <b>repair and maintenance work</b> by coordinating with technicians, vendors, and facility teams to ensure timely resolutions.</li><li>Conduct routine <b>store inspections</b> to identify operational gaps, upkeep issues, and propose corrective actions.</li><li>Implement and reinforce <b>operational excellence</b> by driving process consistency, reducing inefficiencies, and enhancing customer experience.</li><li>Support inventory control, timely restocking, and stock audits to minimize shrinkage and overstocking.</li><li>Collaborate with the HR team for manpower planning, training coordination, and team motivation.</li></ul><p><b>B. Business Development &amp; Expansion:</b></p><ul><li>Assist in identifying and evaluating new markets and retail locations for potential expansion.</li><li>Conduct area research, footfall analysis, and assist in feasibility reports for new outlets.</li><li>Coordinate with vendors, designers, and contractors for pre-opening tasks, including fit-outs and compliance.</li><li>Explore and develop <b>franchise sales opportunities</b>, including pitching the brand to potential investors, preparing presentations, and supporting end-to-end franchise acquisition processes.</li><li>Manage the onboarding process for new franchisees and ensure compliance with brand standards from the start.</li><li>Cultivate partnerships and explore B2B collaborations to expand brand footprint and revenue streams.</li></ul><p><b>C. Process &amp; Performance Improvement:</b></p><ul><li>Identify gaps in daily operations and suggest scalable process improvements.</li><li>Develop, refine, and enforce SOPs across locations.</li><li>Analyze competitor strategies and make recommendations for retail positioning and differentiation.</li></ul><p><b>D. Reporting &amp; Insights:</b></p><ul><li>Compile operational and business development reports and dashboards for review by senior leadership.</li><li>Track KPIs, outlet performance, and project timelines; suggest corrective actions based on trends and data</li></ul><p><b>Requirements</b></p><p><b>Education:</b> Bachelor's degree in Business Administration, Operations, or Marketing.</p><p>MBA is a plus</p><p><b>Experience:</b></p><ul><li>5 to 6 years of relevant experience in <b>retail operations and business/franchise development</b>.</li><li>Prior exposure to franchise sales, store development, or multi-outlet management is strongly preferred.</li><li>Strong coordination and multitasking abilities.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proficient in MS Excel, ERP/POS systems, and project management tools.</li><li>Willingness to travel extensively for site visits and business development meetings.</li></ul><p><b>Job Location: </b>8km-Thokar Niaz Baig, Lahore</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Assistant Manager – Operations & Business Development

CureMD

<div><div>Job Overview:</div><div></div><div>
The Associate Manager - Operations in Customer Success Department will support the Senior Manager Customer Success in overseeing day-to-day departmental functions, with a strong focus on customer onboarding, implementation, and support. This role is pivotal in enforcing SOPs, SLAs, and KPIs, ensuring operational consistency across cross-functional teams. The ideal candidate combines analytical rigor, attention to detail, and a proactive approach towards continuous process improvement and operational efficiency.</div><div></div><div>
Job Responsibilities:</div><ul><li><div>
Support the Senior Manager in managing daily operations across customer onboarding, implementation, and support in Customer Success.</div></li><li><div>
Enforce SOPs and SLAs, ensuring consistency and compliance across departments.</div></li><li><div>
Define and maintain a master Customer Success KPI set (SLA compliance, NPS, FCR, onboarding velocity).</div></li><li><div>
Conduct weekly data audits to ensure 98% accuracy in reports.</div></li><li><div>
Automate daily scorecards and develop a Monday 9 a.m. executive dashboard using SQL, Power BI, or Tableau.</div></li><li><div>
Deliver ad hoc data analyses within 48 hours of request.</div></li><li><div>
Monitor SOP adherence and flag any breaches within two hours.</div></li><li><div>
Facilitate monthly SOP refresher workshops.</div></li><li><div>
Identify at least three actionable trends per month with ROI-backed recommendations.</div></li><li><div>
Collaborate with Finance, DevOps, and PMO to align data definitions and reduce report turnaround time by 30%.</div></li></ul><div></div><div>
Qualifications:</div><ul><li><div>
Bachelor&rsquo;s degree in Marketing, Business, or related field (Master&rsquo;s preferred).</div></li><li><div>
6+ years of experience in marketing project coordination/operations, with exposure to project leadership.</div></li><li><div>
Strong project management skills, ideally with certification (CAPM, PMP, or equivalent in progress).</div></li><li><div>
Excellent communication, negotiation, and stakeholder management abilities.</div></li><li><div>
Proficiency in project management and collaboration tools.</div></li><li><div>
Demonstrated ability to manage budgets, timelines, and project risks.</div></li></ul><div></div><div>
Compensation and Benefits:</div><div></div><div>
   Financial:</div><ul><li><div>
Competitive salary and bi-annual bonus.</div></li><li><div>
Fast track and uncapped career growth for high performers.</div></li><li><div>
Company-sponsored vehicle financing (car and bike).</div></li><li><div>
Interest-free loans.</div></li><li><div>
Provident Fund: CureMD matches up to 8% of your base salary.</div></li><li><div>
Fuel Card.</div></li><li><div>
Cellular Allowance.</div></li></ul><div></div><div>
   Health and Wellness:</div><ul><li><div>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</div></li><li><div>
Hospital treatment monitoring by company doctors.</div></li><li><div>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity, and parents' inpatient).</div></li><li><div>
Exclusive health benefits and discounts at top class clinics and labs.</div></li></ul><div></div><div>
     Supportive Workplace:</div><ul><li><div>
Pick-up and drop-off services for female employees.</div></li><li><div>
In-house daycare facility.</div></li><li><div>
In-house gym and recreational area to unwind.</div></li></ul><div></div><div>
   Continued Learning:</div><ul><li><div>
Company-sponsored trainings, workshops, development programs and retreats.</div></li><li><div>
Paid specialized trainings/certifications.</div></li></ul><div></div><div>
The Difference You&rsquo;ll Make:<br>
<br>
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div></div><div></div>

Associate Manager - Operations

Funcity

<ul><li>Supervise day-to-day park operations to ensure safety, cleanliness, and efficiency.</li><li>Lead and monitor operational teams, including ride operators, and customer service staff.</li><li>Ensure compliance with safety standards, SOPs, and operational checklists.</li><li>Handle guest complaints and feedback with professionalism and a service-first approach.</li><li>Support the Manager Operations in planning, reporting, and staff scheduling.</li><li>Monitor ride performance, maintenance coordination, and crowd control.</li><li>Conduct daily inspections to ensure all attractions are functioning safely.</li><li>Implement operational improvement initiatives to enhance visitor experience.</li><li>Assist in organizing special events and promotions within the park.</li><li>Flexibility to work evenings, weekends, and holidays as required (03 pm to 12 pm).</li></ul><p>Job Type: Full-time</p><p>Pay: Rs90,000.00 - Rs120,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Oversee and support day-to-day operations: 3 years (Required)</li><li>Monitor staff performance: 3 years (Required)</li><li>Scheduling, training, and supervising operational staff: 3 years (Required)</li><li>guest concerns/complaints promptly:: 3 years (Required)</li></ul><p>Work Location: In person</p>

Assistant Manager Operations and Customer Service

<div>
 <strong>
  Job Overview:
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Associate Manager - Operations
 </strong>
 in Customer Success Department will support the Senior Manager Customer Success in overseeing day-to-day departmental functions, with a strong focus on customer onboarding, implementation, and support. This role is pivotal in enforcing SOPs, SLAs, and KPIs, ensuring operational consistency across cross-functional teams. The ideal candidate combines analytical rigor, attention to detail, and a proactive approach towards continuous process improvement and operational efficiency.
 <br/>
 <br/>
 <strong>
  Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the Senior Manager in managing daily operations across customer onboarding, implementation, and support in Customer Success.
  </li>
  <li>
   Enforce SOPs and SLAs, ensuring consistency and compliance across departments.
  </li>
  <li>
   Define and maintain a master Customer Success KPI set (SLA compliance, NPS, FCR, onboarding velocity).
  </li>
  <li>
   Conduct weekly data audits to ensure &ge;98% accuracy in reports.
  </li>
  <li>
   Automate daily scorecards and develop a Monday 9 a.m. executive dashboard using SQL, Power BI, or Tableau.
  </li>
  <li>
   Deliver ad hoc data analyses within 48 hours of request.
  </li>
  <li>
   Monitor SOP adherence and flag any breaches within two hours.
  </li>
  <li>
   Facilitate monthly SOP refresher workshops.
  </li>
  <li>
   Identify at least three actionable trends per month with ROI-backed recommendations.
  </li>
  <li>
   Collaborate with Finance, DevOps, and PMO to align data definitions and reduce report turnaround time by 30%.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Marketing, Business, or related field (Master&rsquo;s preferred).
  </li>
  <li>
   6+ years of experience in marketing project coordination/operations, with exposure to project leadership.
  </li>
  <li>
   Strong project management skills, ideally with certification (CAPM, PMP, or equivalent in progress).
  </li>
  <li>
   Excellent communication, negotiation, and stakeholder management abilities.
  </li>
  <li>
   Proficiency in project management and collaboration tools.
  </li>
  <li>
   Demonstrated ability to manage budgets, timelines, and project risks.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation and Benefits:
  <br/>
  <br/>
 </strong>
 <strong>
  💰 Financial:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary and bi-annual bonus.
  </li>
  <li>
   Fast track and uncapped career growth for high performers.
  </li>
  <li>
   Company-sponsored vehicle financing (car and bike).
  </li>
  <li>
   Interest-free loans.
  </li>
  <li>
   Provident Fund: CureMD matches up to 8% of your base salary.
  </li>
  <li>
   Fuel Card.
  </li>
  <li>
   Cellular Allowance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🏥 Health and Wellness:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.
  </li>
  <li>
   Hospital treatment monitoring by company doctors.
  </li>
  <li>
   Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity, and parents' inpatient).
  </li>
  <li>
   Exclusive health benefits and discounts at top class clinics and labs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🤝🏻 Supportive Workplace:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pick-up and drop-off services for female employees.
  </li>
  <li>
   In-house daycare facility.
  </li>
  <li>
   In-house gym and recreational area to unwind.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  📚 Continued Learning:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Company-sponsored trainings, workshops, development programs and retreats.
  </li>
  <li>
   Paid specialized trainings/certifications.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Difference You&rsquo;ll Make:
  <br/>
  <br/>
 </strong>
 At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives.
 <strong>
  Together, let&rsquo;s save lives.
 </strong>
</div>


Urban Developers Group

<p>Job Title: Assistant Service Manager</p><p>Location: Air Avenue Luxury Apartments DHA Phase 8 - Ex Air Avenue Block Q DHA Phase 8, Lahore, 54000</p><p>Project of Urban Developers</p><p>The Assistant Service Apartment Manager will support the Manager in day-to-day operations of serviced apartments, ensuring smooth functioning, excellent guest service, and efficient coordination with staff, vendors, and investors.</p><p>Key Responsibilities:</p><p>- Assist the Manager in handling daily operations of serviced apartments.</p><p>- Manage guest communications, bookings, and follow-ups on online platforms (Airbnb, Booking.com, etc.).</p><p>- Support check-in/check-out procedures and address guest inquiries or minor issues.</p><p>- Supervise housekeeping and maintenance staff to ensure cleanliness and readiness of apartments.</p><p>- Help maintain apartment listings, pricing updates, and promotional activities online.</p><p>- Maintain inventory of amenities and coordinate procurement as required.</p><p>- Prepare basic occupancy, maintenance, and guest feedback reports.</p><p>- Coordinate with vendors for timely repair or maintenance work.</p><p>- Assist in maintaining positive communication with property investors and guests.</p><p>- Step in for the Manager in his/her absence when required.</p><p>Qualifications &amp; Skills:</p><p>- Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field (Master&rsquo;s preferred).</p><p>- 2&ndash;3 years of experience in hotel or serviced apartment operations.</p><p>- Basic knowledge of online booking platforms (Airbnb, Booking.com, etc.).</p><p>- Good communication, organization, and multitasking skills.</p><p>- Team player with a positive attitude and customer service mindset.</p><p>- Flexible to work shifts, weekends, or holidays as needed.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Assistant Service Manager

Texo Poly Industries Private Limited

<p><b>Position: </b>Assistant Manager Finance</p><p><b>Qualification</b>: BBA / MBA Banking &amp; Finance</p><p><b>Experience:</b> At least having <b>2</b> years of experience in same field</p><p><b>Required Competencies:</b></p><ul><li>Perform end to end Finance operations</li><li>Perform all tasks related to Import operations</li><li>Liaison with Banks for correspondence</li><li>Perform tasks related to Tax operations</li><li>Financial record keeping and Reporting</li></ul><p><b>Compensation: 100K </b>with Attractive Benefits</p><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location: In person</p>

Assistant Manager Finance

Harris Silicone & Glass Pvt. Ltd.

<p><b>Position Title:</b> Assistant Manager &ndash; Imports<br/><b>Location:</b> Lahore (Head Office)<br/><b>Company:</b> Harris Silicones &amp; Glass (Pvt.) Ltd.<br/><b>Email for Applications:</b> hr@harris.com.pk</p><p><b>About Us:</b><br/>Harris Silicones &amp; Glass (Pvt.) Ltd. is Pakistan&rsquo;s leading manufacturer of silicone sealants and glass processing products, committed to innovation, quality, and excellence. We are looking for a skilled and detail-oriented <b>Assistant Manager Imports</b> to join our Supply Chain team and manage all import-related operations, including trade documentation, LC management, banking, insurance, and customs processes.</p><p><b>Key Responsibilities</b></p><p><b>1. LC (Letter of Credit) Management</b></p><ul><li>Review Proforma Invoices and Sales Contracts for LC accuracy and compliance.</li><li>Coordinate with banks for LC opening, amendments, and approvals.</li><li>Prepare complete LC documentation (IB-8 Forms, PSW Sheets, undertakings, covering letters).</li><li>Review LC drafts and final transmitted copies.</li></ul><p><b>2. Import Documentation &amp; Shipping Coordination</b></p><ul><li>Verify shipping documents (CIPL, BL, FTA, COA, COO, and beneficiary certificates).</li><li>Arrange Marine Insurance Policies and dispatch original documents to clearing agents.</li><li>Liaise with clearing agents for GD filing, shipment clearance, and documentation flow.</li></ul><p><b>3. Import Payments &amp; Banking Transactions</b></p><ul><li>Manage acceptance, FATR, BOE, and import payment processing.</li><li>Handle PSID payments (duties &amp; taxes) and record all import-related transactions.</li><li>Prepare and process cheques, RTGS letters, and reconciliation of all import payments.</li></ul><p><b>4. Insurance Coordination</b></p><ul><li>Maintain detailed insurance and LC-related cost records.</li><li>Coordinate with insurance companies for policy issuance, endorsements, and claims.</li><li>Process insurance premium payments and ensure accurate booking.</li></ul><p><b>5. Freight Forwarding &amp; Costing</b></p><ul><li>Obtain freight quotations and prepare comparative statements for cost evaluation.</li></ul><p><b>6. System Recording &amp; Reporting</b></p><ul><li>Record all import payments and transactions in <b>Odoo ERP</b>.</li><li>Maintain filing, scanning, and documentation for import records.</li></ul><p><b>7. Compliance &amp; Support</b></p><ul><li>Ensure compliance with all banking, customs, and insurance regulations.</li><li>Provide import-related documents to the Tax Department when required.</li></ul><p><b>Requirements</b></p><ul><li><b>Education:</b> BBA/MBA in Supply Chain, Finance, or related field.</li><li><b>Experience:</b> 3&ndash;5 years of experience in import operations, trade documentation, and LC handling.</li><li><b>Skills:</b> Strong knowledge of import procedures, LC documentation, and Odoo ERP preferred.</li><li><b>Other:</b> Excellent coordination, communication, and record-keeping skills.</li></ul><p><b>How to Apply:</b><br/>Interested candidates may send their CVs to the below mentioned job portal link:</p><p>https://hsxtech-hsg.odoo.com/jobs/assistant-manager-imports-201</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Assistant Manager Imports

Explore 2834+ Assistant manager of operations in Lahore this November. Find roles across top companies and apply now to boost your career.

2834 assistant manager of operations jobs IN Lahore

Assistant Manager – Operations & Business Development

Associate Manager - Operations

Assistant Manager Operations and Customer Service

Associate Manager - Operations

Assistant Service Manager

Assistant Manager Finance

Assistant Manager Imports