assistant manager workforce operations

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Own the end-to-end workforce management function for on-ground fulfillment teams
 </li>
 <li>
 Source, onboard, and manage relationships with local third-party manpower providers, including SLA definition, performance tracking, and penalty enforcement
 </li>
 <li>
 Partner with commercial teams to support new partner pitches and conduct regular performance reviews for existing partners
 </li>
 <li>
 Enable on-ground supervisors with the right system access, tools, and performance dashboards to effectively manage daily operations
 </li>
 <li>
 Manage the picker ecosystem, including system access, logins, and permissions across multiple platforms and portals
 </li>
 <li>
 Own workforce budgeting and monthly shopper cost tracking in alignment with the local P&amp;L
 </li>
 <li>
 Ensure accurate demand forecasting and optimize shift planning and scheduling to meet service levels efficiently
 </li>
 <li>
 Implement, monitor, and enforce SOPs across onboarding, training, performance management, and offboarding processes
 </li>
 <li>
 Drive picker performance management across key metrics such as fill rate, efficiency, attendance, and order quality
 </li>
 <li>
 Track and enforce picker attendance and uniform compliance (where applicable)
 </li>
 <li>
 Investigate, manage, and resolve on-ground workforce issues and disputes raised by partners
 </li>
 <li>
 Identify and implement process improvements and automation opportunities to reduce manual effort and optimize operating costs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience in Workforce management (in store or regional scope)
 </li>
 <li>
 2-3 years experience in ecommerce, grocery or retail operations
 </li>
 <li>
 Experience in building internal &amp; external partner relationships- Clear communicator with functional teams (commercial, operations, data, logistics)
 </li>
 <li>
 Personable and empathic approach to ways of working
 </li>
 <li>
 Present complex data in a simple and compelling way to stakeholders; painting a picture of problem, scale/root cause of problem (data) and resolution "- Strong collaborator with the ability to build strong relationships with external partners
 </li>
 <li>
 Able to negotiate terms &amp; navigate SLA that suit the overall business
 </li>
 <li>
 Confident in influencing external partners &amp; ensuring that business is sustained with adequate manpower
 </li>
 </ul>
</div>

Assistant Manager Workforce Operations

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 175375
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 The Accounts Associate/ Operations Associate provides support to the Operations Team in providing management reports, Sales figures, Managing information relating to the staff in the store.
 
 
 
 What you will do: -
 
 
 
 Description of Accountability:
 
 
 <ul>
 <li>
 MIS (Store/RO) - Ensure that accurate information is provided to the Senior Admin Assistant to ensure they can meet reporting deadlines.
 </li>
 <li>
 Maintain data in the system to facilitate easy access to information when it is required.
 </li>
 <li>
 Maintain and update information relating to staff in the store.
 </li>
 <li>
 Liaise with the Regional Operations and HR Office.
 </li>
 <li>
 Stock Control and Operations
 </li>
 <li>
 Support the Admin Department Manager / Team in conducting routine stock accuracy checks.
 </li>
 <li>
 Verify all bills from suppliers/contractors and get it approved by Store Manager and processed with Regional Office Accounts Team.
 </li>
 <li>
 Follow-up with suppliers for outstanding invoices and settle any outstanding payments
 </li>
 <li>
 Cash Office responsibilities including the following:
 </li>
 <li>
 Daily reconciliation of store takings &amp; reports
 </li>
 <li>
 Banking/Foreign Exchange
 </li>
 <li>
 Store Petty Cash
 </li>
 <li>
 Tallying of safe fund daily
 </li>
 <li>
 Credit Card Reconciliation
 </li>
 <li>
 Ensure accurate reports are provided to Admin Management to enable commercial decisions.
 </li>
 <li>
 Help liaise and arrange the induction training for new staff on procedures &ndash;to plan &amp; schedule induction training for newly recruited staff on the Admin procedures in the store.
 </li>
 <li>
 Ensuring that the accuracy of stock received from the warehouse is accounted in the system
 </li>
 <li>
 Ensuring Periodic stock accuracy checks with commercial team&rsquo;s co coordination.
 </li>
 <li>
 Daily stock related adjustments and booking the new stock receipts, store to store transfers and RTW&rsquo;s (Return To Warehouse) in the system.
 </li>
 <li>
 Ordering of Stationary for the Store / Admin Team
 
 
 </li>
 </ul>
 
 Required Skills to be successful:
 
 
 
 <ul>
 <li>
 Advance MS Office. SAP experience would be beneficial.
 </li>
 <li>
 Strong/excellent attention to detail
 </li>
 <li>
 Results-orientated
 </li>
 <li>
 Excellent working knowledge of MS Office
 </li>
 <li>
 A high level of customer focus and the ability to understand customers&rsquo; needs
 </li>
 <li>
 Strong analytical and numerical skills with experience in producing trade reports and analysis
 </li>
 <li>
 Ability to learn new technology quickly
 
 
 </li>
 </ul>
 
 What equips you for the role:
 
 
 
 <ul>
 <li>
 High School degree (bachelor&rsquo;s degree preferred)
 </li>
 <li>
 2-5 years of retail sales experience.
 </li>
 <li>
 Analytical
 </li>
 <li>
 Time Management
 </li>
 <li>
 Communication
 </li>
 <li>
 Teamwork
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Store Operations Associate/ Accounts | Retail | M&S | Bahrain

Havelock One Interiors

<div>
 
 Role Summary
 
 
 
 The project engineer&rsquo;s role will be to execute these fast tracks fit out projects independently with minimum supervision from the project manager.
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 Complete management of the project at site from taking possession of the unit from client to site handover
 </li>
 <li>
 Specifying project objectives and plans including delineation of scope, scheduling, setting performance requirements etc
 </li>
 <li>
 Maximizing resource efficiency (labour, materials, and equipment)
 </li>
 <li>
 Implementing various operations through proper coordination and control of planning, design, estimating, contracting and construction in the entire process
 </li>
 <li>
 Maintaining accurate records as construction progress throughout the projects
 </li>
 <li>
 Responsible for overview of the construction sites, and management of vendors and trades. In addition, keep good communication between the Clients at all times
 </li>
 <li>
 Project Management Planning, Cost Management, Time Management, Quality Management, Contract Administration, Safety Management, which includes specific activities like defining the responsibilities and management structure of the project management team, organizing, and leading by implementing project controls, defining roles and responsibilities, and developing communication protocols, and identifying elements of project design and construction likely to give rise to disputes and claims
 
 
 </li>
 </ul>
 
 Candidate Requirements
 
 
 
 The essential skills required for this purpose are as follows:
 
 
 <ul>
 <li>
 The candidate should have a minimum of eight to ten years similar experience
 </li>
 <li>
 Very strong technical and execution abilities
 </li>
 <li>
 Previous experience of working with professional fit out contracting companies with their in-house workforce
 </li>
 <li>
 Good communication and interpersonal skills and the ability to work successfully in a multinational environment
 </li>
 <li>
 Computer literate (AutoCAD, MS Projects, MS Office)
 </li>
 <li>
 Local driving license
 </li>
 </ul>
</div>

Senior Project Engineer

Bahrain Jobs

Role PurposeThe Country Manager shall be responsible for leading and expanding the organization&rsquo;s Real Estate Propertyand Integrated Facilities Management business and for the overall commercial, operational, and strategic performance of the Company within Bahrain.This includes driving sustainable business growth, maintaining strong Client relationships, ensuring operational excellence across all service lines, and building a high-performing local organisation aligned with the Company&rsquo;s strategic objectives.Core focus areas include Business Development, Client Retention &amp; Growth, Property &amp; Facilities Management, Transaction Mangement, Sales &amp; Leasing, Energy Management, Sustainability, and Project Management,alongside oversight of Finance, HR and other support corporate functions.The Country Manager will be accountable for the effective delivery and commercial performance of the Company&rsquo;s service lines. Performance within these areas will focus on service quality, operational eﬃciency, Client satisfaction, portfolio growth, and successful delivery of projects and services.Key Responsibilities1. Strategic Leadership &amp; Business GrowthDevelop and implement the country business strategy aligned with regional and global objectives &ndash; Take ownership.Drive top-line revenue growth and profitability through Client acquisition, upselling, cross- selling, and market expansion.Build long-term strategic partnerships with the Country JV Partner, with key stakeholders, government entities, and industry bodies.2. Business Development &amp; Client EngagementLead Client acquisition efforts, proposals, and negotiations with major accounts. Ensure strong accountmanagement and relationship building with existing Clients.Establish a structured approach to cross-sell and upsell opportunities across service lines. Represent thecompany at Bahrain real estate and facilities management forums and events.3. Operational ManagementProvide leadership and governance across all business lines:&middot; Property Management&middot; Facilities Management&middot; Transaction Management - Sales &amp; Leasing&middot; Energy &amp; Sustainabiliy Services&middot; Project ManagementEnsure service excellence, process standardization, and compliance with ISO and Bahrain regulations.Drive digital innovation (smart building solutions, analytics-based reporting, procurement).4. Financial &amp; Commercial OversightFull ownership of the country P&amp;L, ensuring achievement of revenue and margin targets. Approve and managebudgets, forecasts, and resource allocations.Review and optimize pricing models, contracts, and commercial terms. Monitor financial risk, debt collection, and contractual performance.5. People Leadership (HR Oversight)Lead, inspire, and develop a multidisciplinary Team.Oversee recruitment, workforce planning, and succession management. Promote a high-performance culture with measurable accountability.Ensure continuous learning and development across all service lines.6. Governance, Compliance &amp; SustainabilityEnsure compliance with Bahrain labour laws, real estate regulations, and corporate governance standards.Promote ESG and sustainability objectives across all business operations. Oversee health &amp;safety, risk management, and business continuity planning.7. Core Country Management KPIs (Strategic &amp; Leadership Focus)Performance will be assessed against a set of Key Performance Indicators (KPIs) that reflect the responsibilities of the role. These KPIs will typically include measures related to:&middot; Business Growth and Profitability &ndash; delivery of agreed revenue growth, achievement of financial targets, and improvement of overall profitability.&middot; Client Development and Retention &ndash; acquisition of new Clients, expansion of services to existing Clients, and maintenance of strong long-term Client relationships.&middot; Market Presence and Brand Positioning &ndash; strengthening the Company&rsquo;s visibility, reputation, and thought leadership within the market.&middot; People Leadership and Organisational Development &ndash; building and leading an engaged, capable Team, supporting talent development, and maintaining a stable and high- performing workforce.&middot; Governance, Compliance, and Risk Management &ndash; ensuring full adherence to company policies, contractual obligations, and all applicable regulatory and compliance requirements.The specific KPIs, performance thresholds, and targets applicable to each year will be mutually agreed between the Company and the Country Manager as part of the annual business planning and performance review process, and may be adjusted from time to time to reflect market conditions and business priorities.8. Skills &amp; CompetenciesStrong track record of business development and operational leadership in Real Estate and PropertyManagement.P&amp;L accountability, and commercial negotiation skills.Deep understanding of Bahrain Real Estate markets, regulatory frameworks, and cultural dynamics.Ability to develop and lead cross-functional Teams across multiple service lines. Strategic vision with management of operational execution capability.Strong stakeholder management, communication, and presentation skills.9. QualificationsBachelor&rsquo;s degree in Real Estate, Business Administration, Engineering, or related field (MBA or similar is an advantage).10-15 years&rsquo; senior-level experience in Real Estate/Facilities Management, with experience in GCC leadership roles.Bahrain Citizen &amp; Arabic speaker preferred.Professional certifications (RICS, IFMA, IWFM, PMP, LEED, CFA).Job Type: Full-timePay: BD2,000.000 - BD2,500.000 per monthWork Location: In person

Country Manager - Real Estate Division

GIG Gulf

<div>
 
 
 Who we are
 
 
 
 GIG Gulf (a Fairfax company) is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 4.01 billion and $84 million net profit for the year 2024. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.
 
 
 
 
 
 GIG Gulf is an &lsquo;A&rsquo; rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.
 
 
 
 
 
 GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region&rsquo;s digital insurer of reference, committed to running our operations in a responsible, sustainable way.
 
 
 
 
 
 
 Job purpose:
 
 
 
 To underwrite and process personal line products within company guidelines for customers with a high level of Customer service / Sales.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 To answer all calls in a consistent and professional manner as per desired level of Customer Service.
 </li>
 <li>
 To provide customers with accurate information as per the company guidelines of all products.
 </li>
 <li>
 Employees should ensure that they adhere to the level of productivity prescribed by their manager. Feedback and improvement will be implemented where necessary.
 </li>
 <li>
 Employees should ensure that a high level of quality standards are applied to ensure correct information is obtained from the customer for the use of quotations, changes in policies and renewals.
 </li>
 <li>
 Promote the company&rsquo;s products at all times.
 </li>
 <li>
 Identify and refer all risks outside personal authority limit to the relevant manager.
 </li>
 <li>
 Ensure relationships are maintained and developed with key partners where necessary.
 </li>
 <li>
 Ensure campaign results set out by manager is achieved.
 </li>
 <li>
 Ensure Audit standards are met based on guidelines provided by management.
 </li>
 <li>
 Employee should adhere to the shift patterns as instructed by manager.
 </li>
 <li>
 Provide support to colleagues within the team as well as to the other areas of the personal lines department to alleviate short term resource issued and ensure smooth service to customer
 </li>
 <li>
 Perform any other related duties as required to support the operation.
 </li>
 <li>
 The employees is required to achieve the daily sales target for inbound and outbound calls
 </li>
 <li>
 Follow up with all prospective customers old and new.
 </li>
 </ul>
 
 
 
 
 
 Operational &amp; Technical Responsibilities:
 
 
 <ul>
 <li>
 Underwrite (rate, accept, decline and issue new policies and renewals) for all personal lines products within delegated authority limit and in accordance with the criteria laid down in approved underwriting manuals and management instruction
 </li>
 <li>
 Employees are required to achieve the sales results and KPI&rsquo;s for inbound and outbound calls set up by manager.
 </li>
 </ul>
 
 
 
 
 
 Essential Requirements:
 
 
 <ul>
 <li>
 Prior Telephone sales experience (inbound and outbound) being a top performer (average of 100 calls/day)) for t least 1 year.
 </li>
 <li>
 Secondary Education preferred
 </li>
 </ul>
</div>

Sales Advisor

Era Projects

About the RoleWe are seeking an experienced Senior HR Executive to manage HR operations with a focus on recruitment, employee relations, and compliance. The ideal candidate will have a solid background in HR and talent acquisition, a strong understanding of Bahrain Labour Law, and the ability to handle end-to-end recruitment and HR administration. This position is open for immediate joiners.Key Responsibilities<ul><li>Lead the full recruitment lifecycle: job posting, sourcing, interviewing, selection, and onboarding.</li><li>Draft accurate job descriptions and post vacancies on Indeed and other job portals.</li><li>Advise management and employees on Bahrain Labour Law compliance.</li><li>Prepare employment contracts, offer letters, and HR documentation.</li><li>Coordinate HR operations, including employee onboarding, records management, and performance evaluations.</li><li>Maintain and update the Applicant Tracking System (ATS) and HR records.</li><li>Support talent management initiatives, including workforce planning and succession planning.</li><li>Provide HR reports and analytics to senior management.</li><li>Assist in developing HR policies, procedures, and best practices.</li><li>Support employer branding and employee engagement initiatives.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>Proven experience as a Senior HR Executive, HR Generalist, or Recruitment Lead (minimum 3&ndash;5 years preferred).</li><li>Strong knowledge of Bahrain Labour Law and work permit procedures.</li><li>Hands-on recruitment experience, including posting jobs on Indeed and managing the full hiring process.</li><li>Excellent interpersonal, communication, and negotiation skills.</li><li>Ability to work independently, manage multiple priorities, and meet deadlines.</li><li>Immediate availability is required.</li></ul>Preferred Skills<ul><li>Experience across multiple industries and HR functions.</li><li>Familiarity with HRIS or ATS systems.</li><li>Strong organizational skills and attention to detail.</li></ul>Job Types: Full-time, Permanent

Senior HR Executive

<div>Overview:
<div>
Firefighter will participate in duties of protecting life and property and firefighting/rescue operations.</div> 
<div></div>
Responsibilities:
<ul><li>Provide fire protection services to ensure adequate, proficient, and prompt response to all fire protection dispatch calls to treat injuries and minimize loss of life and damage to property.</li><li>
Perform structural, crash, confine space rescue procedures and participate in the department&rsquo;s established fire training programs which is designed to provide additional experience in the</li><li>
area of firefighting / rescue operations.</li><li>
Proficiently operate fire apparatus and related equipment.</li><li>
Clean, wash, tests apparatus, hang hoses and polish vehicles.</li><li>
Complete and submit Fire Protection Response report specified by NFIRS with-in required timelines.</li><li>
Will be required to work on Bahraini and U.S. holidays.</li><li>
Medical Certification to perform job will be required.</li><li>
In addition to the above, performs other tasks as directed by Supervisor.</li></ul>
Qualifications:
<ul><li>Minimum Qualifications<ul><li>
Education/Certifications: One-year related experience may be substituted for one year of education if degree is required.</li><li>
Firefighter I and II, Airport Firefighter, CPR AHA or Red Cross, Hazmat Awareness, Hazmat Operation, NREMT-Basic, Tender Driver Operator, ARFF Operator and Confine Space Rescue.</li><li>
Public Safety Tele-communicator I &amp; II Certification.</li><li>
All firefighter certifications must be currently posted on the DOD, IFSAC or Pro-Board Accreditation website or able to be reciprocated to DOD.</li><li>
Must have the ability to obtain and maintain a NACI security clearance.</li></ul></li><li>
Experience:<ul><li>
At least 3-5 years&rsquo; experience with an organized fire department. Must possess the following PC skills: Microsoft Office, Word, Excel, Outlook, Power Point, and Access.</li><li>
Skills: Must have excellent communications and cognitive skills to effective handle emergency operations.</li><li>
Must have good computer skills for daily reporting requirements.</li><li>
Must have good interpersonal skills to promote effective team and group dynamics.</li></ul></li></ul><h4 class="jobSectionHeader">
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</h4></div>

Firefighter/EMT-B

Explore 233+ Assistant manager workforce operations in Bahrain this March. Find roles across top companies and apply now to boost your career.