assistant operations manager

us project manager

assistant project manager

Southway Builders, Inc.

<div>Description:

As a regional construction management company, we don&rsquo;t just build buildings; we also build communities and, most importantly, PEOPLE. While we continue to grow in size and expertise, our foundational values of quality, dependability, and integrity have remained steadfast as the cornerstones of our business.
Our passion for construction, coupled with our collaborative team-oriented approach, sets us apart in attracting and retaining clients. The solid reputation we have built affords us continued growth, allowing us to offer a dynamic work environment that attracts new team members who are seeking opportunities for personal development and career growth. We offer on-the-job learning and mentoring through a diverse portfolio of challenging projects, including adaptive reuse, historic preservation, renovations, and new construction.
If you share our values of quality, dependability, and integrity, and you are humble, hungry, and smart, come join us under the Southway Tent!
POSITION SCOPE:<ul><li>
Works in conjunction with Project Managers and Engineers in the planning, budgeting, and logistics of assigned projects.
</li><li>Assists in the responsibility of upholding project standards and compliance to adhere to Company guidelines and specifications.</li></ul>
ESSENTIAL DUTIES:<ul><li>
Leads all Project Engineering meetings.</li><li>
Manages the warranty and Operations and Maintenance (O&amp;M) closeout document process successfully and timely.</li><li>
Manages assigned subcontractor handoffs though commencement of work.</li><li>
Prepares the owner pay app specifically managing percent billed, inclusion of change orders, etc.</li><li>
Reviews and validates content of Request for Information (RFIs) prepared by subcontractors ahead of issuing.</li><li>
Manages and confirms accuracy and timeliness of subcontractor change order submissions in Procore.</li><li>
Manages Budget Analysis process independently.</li><li>
Reviews and manages entire submittal process timely and successfully.</li><li>
Prepares and submits initial project budget set-up.</li><li>
Prepares form and leads the Company&rsquo;s internal kick-off meetings.</li><li>
Assists Project Manager in updating procurement, submittal, and material activities in the project schedule with assistance from Superintendents.</li><li>
Leads safety observations and inspections. Issues and closes safety observations for all hazards.</li><li>
Leads weekly safety inspections.
</li><li>Leads pre-installation conferences.</li><li>
Manages daily log of quality control observations for weekly inspections.</li><li>
Manages the punch list process, including architectural punch list walks.</li><li>
Serves as a Your Onboarding Ambassador (YOBA) to Project Engineer Level 1.</li><li>
Mentors Level 1 and 2 Project Engineers and other team members as assigned to achieve job duties.</li><li>
Adheres to the Company&rsquo;s key values of quality, dependability, and integrity.</li><li>
Other duties as assigned.</li></ul>
Requirements:

PREREQUISITE KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>
Undergraduate degree in Construction Management or Engineering.</li><li>
3+ years of Project Engineer experience, working on at least one project over $10M.</li><li>
2+ leadership experience.</li><li>
Procore certification.</li><li>
Awareness of building codes, OSHA and applicable local safety regulations and procedures.</li><li>
Demonstrated ability to manage and effectively lead a project team for discrete portions of a project.</li><li>
Proficiency in Microsoft Office including Project.</li><li>
Strong attention to detail.</li><li>
Excellent proofreading skills.
</li><li>Excellent organization and problem-solving skills.
</li><li>Strong time management and analytical skills.</li><li>
Firm understanding of complex mathematical concepts.</li><li>
Strong communication skills.
</li><li>Drive to make proactive decisions.</li><li>
Thrives in a team environment.</li><li>
Able to process new information and complex topics quickly.
</li></ul>PHYSICAL AND MENTAL REQUIREMENTS:<ul><li>
Ability to function in high-pressure situations.</li><li>
Manual dexterity to operate a computer.</li><li>
Correctable vision and hearing.</li><li>
Excellent interpersonal skills.</li><li>
Clear, easy to understand oral communication ability.</li><li>
Ability to lift 50 pounds for moving equipment on and off shelves.</li><li>
Ability to stand and walk for prolonged periods.</li><li>
Must be able to traverse and inspect all areas of jobsite in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching.</li><li>
May require travel beyond a typical one-hour job site commute.</li><li>
Exposure to characteristic construction site dangers.</li><li>
On-call availability to address issues at the jobsite.
</li></ul>CORE COMPETENCIES FOR SUCCESS:<ul><li>
HUMBLE, HUNGRY and SMART</li><li>
Superior oral and written communication skills with all project parties.</li><li>
Actively develops network of professional relationships on projects.</li><li>
Understands and follows the Southway processes related to all functions of position.</li><li>
Ability to multi-task and complete work as priorities dictate.
</li></ul>KEY PERFORMANCE INDICATORS (KPIs):<ul><li>
No more than 5% of submittals are returned &ldquo;Revise &amp; Submit&rdquo;.</li><li>
No more than three (3) negative/concerned customer calls during a project.
</li><li>No more than three (3) negative/concerned calls from subcontractor, vendor, design professional or team member during a project.</li></ul>
REQUIRED TRAINING (MAY BE COMPLETED AFTER HIRE):<ul><li>
Maryland Department of the Environment Erosion &amp; Sediment Control training</li><li>
OSHA 30-Hour Training</li><li>
CPR/First Aid</li><li>
AED (Automated External Defibrillator) Training</li><li>
Blower Door Certification</li><li>
Diversity, Equity and Inclusion (DEI)</li><li>
Sexual Harassment</li><li>
Preconstruction</li><li>
Testing and inspections</li><li>
Scheduling logic</li><li>
Introduction to Risk Management</li></ul></div>

Assistant Project Manager

Johns Hopkins University

<div>The Assistant Director for Internal Communications and Staff Engagement is responsible for the development and implementation of a comprehensive tactical communications plan for a designated area of responsibility. Provides consultation and recommendations related to the development of communication media for major publications and/or significant initiatives and programs. Responsible for the writing and production of a wide variety of communication vehicles, including marketing and promotional materials and publications. 
Development and Alumni Relations (DAR) supports Johns Hopkins&rsquo; focus on research, teaching, and patient care and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University &amp; Medicine&mdash;strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients. 
 
The Assistant Director for Internal Communications and Staff Engagement is a critical partner and project manager within DAR. Jointly reporting to Development Communications and Talent Management, the Communications Associate will support a program designed to engage and inform the DAR workforce, strengthen divisional culture, and amplify leadership messaging across the organization. 
 
Specific Duties &amp; Responsibilities:<ul><li>
Generate and recommend original and creative approaches to communicate, market, and/or promote specific subject matter.
</li><li>Serve as a subject matter expert for multiple communications vehicles.</li><li>
Write and edit multiple and varied publications, reports, web pages, grants, executive remarks, and news releases.
</li><li>Conduct interviews, research, and information gathering.</li><li>
Manage production of materials, including selection and layout of artwork, graphics, pictures, and illustrations.
</li><li>May coordinate, direct, and review the work of communications staff, e.g., freelance writers, photographers, and production staff.
</li><li>May negotiate with vendors.</li><li>
Provide editorial oversight and review of communications vehicles for the designated area.</li><li>
Lead the day-to-day creation and management of marketing plans, media, web, and public relations strategies by working with the broader Marketing &amp; Communications department.</li><li>
Serve as the primary contact with vendor agencies.</li><li>
Lead the development and execution of marketing strategies and plans including external media planning and buying efforts across digital and traditional media, marketing events, and partnership marketing opportunities.</li><li>
Lead engagement and relationship management strategies by leveraging direct marketing tools to drive results, e.g., email/Salesforce, and other CRM tools.</li><li>
In partnership with stakeholders utilize and optimize SEO/SEM, email campaigns, user experience, digital advertising, promotions, and social media, etc. to build brand/program awareness, generate leads, and maximize engagement with participants
</li><li>Measure and analyze campaigns and/or project data and make adjustments to maximize ROI.</li><li>
Develop creative briefs to ensure marketing materials and program messaging are accurate and created in a timely manner.</li><li>
Drive implementation of best practices through all paid and unpaid channels.
</li><li>Organize marketing promotional events and ensure prompt delivery of materials and merchandise.</li><li>
Ensure brand consistency across all channels, e.g. websites, email, social media, events, flyers, etc.</li><li>
Lead website strategy and related needs including management of associated vendor(s) as applicable.</li><li>
Apply an understanding of relevant landscapes to monitor, report, and provide insights and recommendations.
</li><li>Analyze plans and performance using KPIs and ROI analysis and apply learning for next steps.</li><li>
Manage and monitor area budgeting and forecasting.
</li><li>Collaborate with peers to share learnings and help cross-promote programs as applicable.</li><li>
May oversee the work of support staff in the unit or others with related responsibilities.</li><li>
Other duties as assigned.</li></ul> 
In addition to the duties described above, the Assistant Director will:<ul><li>
Be tasked with project management, communications planning and measurement, and creative and technical support of internal staff and leadership events, including annual all-staff gatherings, semi-annual manager retreats, quarterly all-staff webinars, and other events as directed by leadership.</li><li>
Draft leadership message guidance, internal emails, and other communications, adapting to personal tone and style. Build multi-step internal communications plans for different audiences within and beyond DAR.</li><li>
Oversee and manage internal communications tools and platforms supporting DAR staff, including but not limited to Teams channels and DARConnect (intranet hub). Oversee information reviews and evaluate the success and utilization of platforms across DAR audiences. Build workflows that keep information up to date and engaging.</li><li>
Oversee annual calendar of staff-focused communications, including annual reminders, save-the-dates, and employee recognition.</li></ul> 
 
 
Minimum Qualifications 
<ul><li>
Bachelor's degree in a related field.</li><li>
Four years of related experience.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul> 

Preferred Qualifications 
<ul><li>
This position will work closely with sensitive and confidential information and requires integrity, discretion, strong interpersonal skills, the ability to navigate complex situations, excellent attention to detail, and exceptional written and verbal communication skills</li><li>
Experience building communications plans in a complex environment</li><li>
Experience managing intranet and/or SharePoint pages</li></ul> 
Classified Title: Communications Associate 
Job Posting Title (Working Title): Assistant Director for Internal Communications &amp; Staff Engagement
 
Role/Level/Range: ATP/04/PD
 
Starting Salary Range: Minimum: $62,899 - Maximum: $110,100 (targeted salary: $87,700; commensurate with experience) 
Employee group: Full Time 
Schedule: Monday-Friday, 8:30am-5:00pm 
FLSA Status: Exempt 
Location: Mount Washington Campus 
Department name: 10001647-Development Communications 
Personnel area: University Administration
#LI-Hybrid</div>

Assistant Director for Internal Communications & Staff Engagement

ProLuck Staffing

Job Title: Assistant Operations Manager (Trucking/Logistics)Company: ProLuck Staffing (Hiring for a Growing Trucking Company)Location: Baltimore, MdJob Type: Full-TimePay: $18 to $25 based on experience---Job Summary:We are seeking a detail-oriented Assistant Operations Manager to support daily operations within a fast-paced trucking company. This role is ideal for someone with logistics experience who can manage schedules, coordinate drivers, and ensure efficient operations.---Key Responsibilities:<ul><li>Assist with day-to-day trucking operations</li><li>Coordinate driver schedules, routes, and dispatching</li><li>Monitor shipments and ensure on-time delivery</li><li>Communicate with drivers and resolve issues quickly</li><li>Maintain operational records and reports</li><li>Support the Operations Manager with daily tasks</li></ul>---Qualifications:<ul><li>Experience in logistics, dispatching, or operations preferred</li><li>Strong communication and organizational skills</li><li>Ability to multitask in a fast-paced environment</li><li>Basic computer skills (Excel, email, dispatch systems)</li><li>Reliable and detail-oriented</li></ul>---What We Offer:<ul><li>Competitive salary</li><li>Growth opportunities</li><li>Supportive work environment</li></ul>---How to Apply:Apply through Indeed or send your resume to elizabeth.shoba@proluckstaffing.comWe are hiring immediately &mdash; serious candidates only.Job Type: Full-timePay: $18.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Paid time off</li><li>Parental leave</li></ul>Work Location: In person

Assistant Operations Manager

Versys Electrical

<div>VERSYS (Verified Systems) is a privately-owned thriving company that provides low and medium voltage services for industrial commissioning, start up, maintenance, construction, and panel fabrication in Canada and the US. We are currently looking for a Project Manager for our US division. This key role is responsible for leading teams to project completion, while managing allocated resources, schedules and financials. 


In this position, your responsibilities will include, but not be limited to the following: 
<ul>
<li>
Ensure that projects are progressing according to scope, schedule, budget and quality standards 
</li>
<li>Manage project scope and changes - track overall budget, out of scope (RFI&rsquo;s) and keep customer informed 
</li>
<li>Work with Field Lead for project manpower requirements and schedule</li>
<li>Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones 
</li>
<li>Full project life cycle ownership: successful project delivery will include full implementation from initiation to close-out. 
</li>
<li>Prepare estimates and detailed project plan for all phases of the project 
</li>
<li>Prepare Audit documentation and maintain quality</li>
<li>Procure adequate resources to achieve project objectives by the assigned &ldquo;in-service dates.&rdquo; 
</li>
<li>Attend Customer project progress meetings, provide insight and project status updates 
</li>
<li>Understand interdependencies between technology, operations and business needs 
</li>
<li>Delegate tasks and responsibilities to appropriate personnel</li></ul> 


Versys&rsquo; Senior Project Manager position has so much to offer! Your work schedule will provide variety, dividing your time between the office and traveling to site to meet with field teams or clients. You will become part of the most supportive and genuine team as you challenge a diverse, fast-paced work environment. Above all, you&rsquo;ll be given the resources, authority, and power to design and/or implement processes and procedures that you have acquired through past experience. 


The Story of Versys: 


Versys was created because a small group of dynamic, industrial technicians wanted to build a company that was different from the industry norm. We were passionate about people and wanted to create an organization that invested in its employees and served a higher purpose. As we embarked on our Journey in 2013, we agreed that we had to stay on course and keep our sights set on the bigger picture. This meant always being mindful of our fundamental reason for being (our &ldquo;Why?&rdquo;) which is reflected in Versys&rsquo; core purpose: &ldquo;Providing Opportunities for Others to Succeed.&rdquo; We invest in our employees, our clients, and our community because we believe that we are all in this together and when one succeeds, we all succeed. To advance our core purpose, everyone within our organization, including the owners and management, commit to upholding Versys&rsquo; core values: 
<ul>
<li>
Elevate Each Other</li>
<li>Lead The Way</li>
<li>Invest In Relationships</li>
<li>Tackle Tough Problems</li>
<li>Earn Our Reputation</li></ul> 


Every member of our organization, regardless of their position, demonstrates these core values on a daily basis. 


Why Come Aboard? 
<ul>
<li>
Create an impact on an established and growing business 
</li>
<li>Work with a team of genuine people who you can count on to deliver 
</li>
<li>Put your stamp on processes and procedures</li></ul> 


What Happens Next? 
We are looking for someone who is passionate about people, who aligns with our core purpose and values, and who is committed to our journey. We want our Senior Project Manager to be a fearless, adaptable leader who holds the capacity to persuade and motivate. 
<ul>
<li>
Bachelor&rsquo;s degree or equivalent experience/ Project Management Certification (PMP) 
</li>
<li>10 years of professional project management experience in the oilfield 
</li>
<li>5+ years of commissioning experience 
</li>
<li>Valid driver&rsquo;s License and clean driver&rsquo;s abstract</li></ul> 


 If this describes you and you&rsquo;d like to join us on our journey, submit your resume and let&rsquo;s connect! 
Versys is committed to an inclusive work culture. We are an Equal Opportunity Employer and welcome diversity. We are enrolled in the E-Verify program. All qualified candidates are encouraged to apply. 
Thank you for considering a role with Versys. Please be informed that only candidates chosen for an interview will be reached.</div>

US Project Manager

Mt. Washington Pediatric Hospital

<div>PATIENT CARE ASSISTANT

JOB SUMMARY

Under the supervision of the designated Registered Nurse (RN), the Patient Care Assistant (PCA) supports the mission, vision, and values of MWPH.

ESSENTIAL FUNCTIONS OF POSITION
<ul><li>
Functions as an integral part of the Interdisciplinary Team for the patient population served.</li><li>
Demonstrates a helpful and professional demeanor, and competently performs delegated nursing and support duties including direct patient care.</li><li>
Assists patients with activities of daily living such as bathing, dressing, feeding, ambulating, etc.</li><li>
Applies adaptive devices, records vital signs, intake and output of patient specimens.</li><li>
Regularly cleans equipment and toys per policy and stocks patient supplies ensuring adequate levels are maintained.</li><li>
Responds to patient call lights promptly, anticipates and addresses patient and family needs, and may perform clerical duties in the absence of the Unit Secretary.</li><li>
Effectively utilizes down time to offer assistance and interact with patients, families and assist other staff with patient care activities.</li><li>
Complies with approved policies, and procedures. 
Accurately documents patient care activities in a timely manner, and keeps the Registered Nurse well informed of patient status, activities, issues, and status of his/her assignments.</li><li>
Functions with a focus on patient safety and customer service, and applies infection control practices effectively and consistently.</li><li>
The PCA with appropriate competencies may serve as escort for patient transport and as a &ldquo;Sitter&rdquo; according to policy.</li></ul>

POSITION REQUIREMENTS

Educational Requirements

High School Diploma/Equivalent preferred

Licensure, Certification and Registration

Current CPR 
Current Certification as a Nursing Assistant in the State of Maryland

Work Orientation and Experience

Certified Nursing Assistant experience preferred. Registered Nurse Students or Licensed Practical Nursing Students who hold Maryland State Certification as a Nursing Assistant and have completed their Nursing Fundamentals Course and a Clinical Rotation, may work as a Patient Care Assistant, without additional experience.

Knowledge, Skills and Abilities
<ul><li>
Accurately takes and records vital signs, and intake and output, weight, height, etc.</li><li>
Demonstrates a highly compassionate and customer oriented approach to care and service</li><li>
Demonstrates knowledge of infection control practices 
Interpersonal skills necessary to effectively and courteously interact with staff, patients, families, and visitors, etc.</li><li>
Effective oral and written skills</li><li>
Ability to manage multiple demands</li><li>
Ability to take directions and follow through, but also to be self-directed with patient/family assistance</li><li>
Good communication skills</li><li>
Team player</li><li>
Computer proficiency</li><li>
Good judgment and follow-up</li><li>
Ability to position patient, lift 25 pounds, walk, run, sit, stand, stoop, kneel, reach, push, pull, demonstrate manual dexterity, mobility, and visual and auditory ability to do this job</li></ul>

Other Requirements Specific to Assigned Area

Skills and ability to position and transfer patients while maintaining patient comfort and safety.

REPORTING RELATIONSHIPS

Supervision Received

Directly reports to the Nurse Manager

Receives clinical direction and guidance from the Nurse.

Supervision Exercised

None

PHYSICAL ENVIRONMENT/WORKING CONDITIONS

Regular or continuous risk of exposure to body fluids, infectious waste or blood borne diseases requiring the use of personal protective equipment and adherence to established policies and protocols. Occasionally subjected to irregular hours. Occasional stress due to emergency situations or multiple demands.

This job description identifies the general nature and level of work to be performed. It is not to be considered an exhaustive list of responsibilities, duties or skills required of an incumbent.

Revised 04/30/2025</div>

PATIENT CARE ASSISTANT - 1ST FLOOR

Pratum Companies

<div>Assistant Community Manager 
 
We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by mixed market and Low-Income Housing Tax Credit (LIHTC) regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with LIHTC requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.
Essential Duties and Responsibilities:<ul><li>
Manage wait list for Tax Credit for potential residents</li><li>
Manage compliance, certification and recertification programs for LIHTC.</li><li>
Coordinate on-site data collections and processing of resident information</li><li>
Schedule resident recertification interviews and follow through to completion</li><li>
Ensure proper calculation of income, assets, rent levels, etc.</li><li>
Assist manager with accounts receivables and account payables</li><li>
Coordinate apartment inspections and create work request</li><li>
Assist residents with inquiries</li><li>
Maintain resident files in accordance with company policy &amp; regulatory agency policy</li><li>
Assist office staff on other tasks, including collection of rents and social activities</li><li>
Assist with the several administrative and leasing tasks</li><li>
Perform other duties as assigned by management</li></ul>
Job Requirements:<ul><li>
2+ years of Property Management Experience</li><li>
2 + years' experience in Tax Credit (LIHTC) compliance, certification and recertification</li><li>
Must hold a certification related to LIHTC or compliance, such as TCS or COS.</li><li>
Excellent and premiere customer service orientation</li><li>
Be able to perform job duties with limited oversight in a fast-paced environment</li><li>
Excellent verbal and written communication skills</li><li>
Accounts receivable and collections experience</li><li>
2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry LIHTC designations</li><li>
Attention to detail and ability to work independently on assignments</li><li>
Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet</li></ul>
This role is non-exempt with a pay rate of $23 an hour for a new employee depending on a number of relevant factors including individuals&rsquo; experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. You may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health &amp; welfare benefits as outlined on the Company&rsquo;s website. To learn more about our company go to: https://pratumco.com/
 Pratum Companies is a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners. If you share our desire to be the best for our residents and communities, then you belong with Us. 
 
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
#ZR
xn86K3uk5f</div>

Assistant Community Manager - Tax Credit

<div>We are seeking an Administrative Manager who will be responsible for overall administrative, financial and/or operational management for a center/unit/small department within a school or larger department. This position provides strategic and day-to-day oversight of administrative and financial matters. Areas of focus may include finance; human resources; academic, research, or clinical operations; compliance; infrastructure matters. The Administrative Manager is generally responsible for some or all of the following: staff supervision and performance management; HR support for direct and indirect reports; budget management and administration; faculty, staff, and student payroll; financial functions and processes; program planning and implementation; facilities/space management oversight. 
Specific Duties &amp; Responsibilities 
Financial Management<ul><li>
In partnership with administrative leadership and financial staff, participate in the development of annual operating budget(s) and assist with budget analysis and evaluation.
</li><li>Provide fiscal planning, management, and oversight of assigned budgets, e.g. operating, discretionary, gift/endowment, salary.
</li><li>Oversee annual planning and preparation for general and/or sponsored funds budgets.
</li><li>Oversee or review monthly account statements, verify expense allocation, identify and ensure the correct processing of payroll and non-payroll transactions to correct or resolve discrepancies</li><li>
Prepare or oversee preparation of various forms, journal entries, vouchers, system transactions, electronic budgets, and expenditure transactions.</li><li>
Oversee the procurement process for all assigned accounts.
</li><li>Provide back-up documentation and explanation in response to audit requests.</li><li>
Prepare financial projections
</li><li>Advise leadership on resource needs and financial risks
</li><li>Remain up to date on changes in university, school, and departmental financial policies.</li><li>
Develop, update, and amend financial procedures.</li><li>
Develop and maintain various finance management systems.</li><li>
Design and produce various monthly, quarterly, and annual reports as requested.</li></ul> 
Administration<ul><li>
Manage the planning, production, and execution of key events or other activities.
</li><li>Responsible for managing projects and maintaining budgets.</li><li>
Mentor staff and provide support for training.</li><li>
Monitor staff workloads, prioritize work efforts and advocate for additional resources as necessary.</li><li>
Partner with senior administrator and/or department/divisional leadership on coordination and completion of various strategic initiatives.</li><li>
Supervise performance of direct and indirect professional/support staff, conduct performance reviews and salary administration in collaboration with school/department leadership.</li><li>
Develop administrative policies and procedures needed to ensure smooth operations.</li><li>
Manage space and facilities issues specific to the assigned area.</li></ul> 
Human Resources<ul><li>
Work with departmental/divisional Human Resources support to establish and promote growth opportunities within the area, maintain equity, consistently apply policies and procedures, establish a positive working environment, and minimize staff turnover.</li><li>
Work with appropriate HR resources to determine and implement solutions that address non-routine HR problems promptly.</li><li>
Support faculty and staff supervisors in human resources administration: e.g. help develop staffing and personnel management plans, consult on hiring issues, assist with performance management issues and disciplinary actions, oversee salary planning.</li><li>
Ensure human resources activities are carried out consistent with university personnel policies, e.g. goal setting and performance reviews, payroll actions, visa applications, time and attendance recording, onboarding, etc.</li></ul> 
Operations and Program Management<ul><li>
Responsible for the planning and implementation of activities of the specific academic, clinical, research, or programmatic area.</li><li>
Other duties as assigned.</li></ul> 
In addition to the duties described above<ul><li>
Receive, investigate and respond to Grievances and Requests for Service from JH Patient Relations. Work with JHU/JHH legal counsel regarding requests for patients when indicated. Execute actions as needed when patient care is terminated.
</li><li>Attend patient education meetings.</li><li>
Serve as departmental manager and liaison for central administrative and business requirements and activities as required by JHH, JHU and ambulatory entities for, Datavant (external medical records fulfillment vendor) related to patient requests and other concerns regarding medical records.</li><li>
Complete medical record certifications as needed.</li></ul> 
Emergency management
<ul><li>Maintain and update department emergency management and business continuity plan.</li><li>
Attend relevant meetings, represent department and cascade pertinent information to appropriate audiences.</li><li><ul><li>
Regulatory and compliance (Joint Commission, etc), working in concert with clinical leadership team lead for Office of Emergency Management (OEM)
</li></ul></li><li>Attend relevant OEM meetings to represent department.</li><li>
Promote collaborative and inclusive participation in process development, documentation of practices, as well as decision making before and after events.
</li><li>Routinely cascade or communicate pertinent information to appropriate audiences both within and outside the department during events or in relation to OEM practices/events.</li><li>
Ensure the department&rsquo;s emergency management and business continuity plans are in compliance with updates in accordance with JHM emergency management policy.</li><li><ul><li>
Qgenda (providers on call &amp; scheduling)</li></ul></li><li>
Lead process and protocol development for data entry in the system.</li><li>
Serve as the process owner for quality and accuracy of data entries to ensure system stays up to date with new providers entering and leaving the department.
</li><li>Represent the department and cascade information, provide direction as needed to others on system use/enhancements.</li><li><ul><li>
Kyrus (digital front door maintenance for new and termed providers)</li></ul></li></ul> 
Staff Ophthalmology committees
<ul><li>Prepare agenda, document and distribute minutes. (CPABC)</li>
Project management for other faculty committees (finance, LRPC, etc.) 
<li>
</li></ul> 
Manage and oversee day-to-day operations of Wilmer&rsquo;s centralized (CSS) and remote/provincial surgical scheduling staffs, including,<ul><li>
Direct management of the CSS unit (core clinical scheduling coordinator team and PSC-staffed surgical scheduling call center)</li><li>
Establishing and enforcing OR scheduling policies and procedures, in consultation with perioperative, financial clearance, and QI leaders.</li><li>
OR capacity planning, utilization performance review, and block template assignment decision-making in consultation with JHH-Wilmer and JHSCS leaders.</li><li>
Quality assurance and monitoring of performance and compliance standards across all Wilmer and OR sites of service.</li><li>
Primary resolution of cross-site scheduler resource needs, questions, any competing OR scheduling requests, and local hiring needs requests.</li><li>
Preparing monthly surgical volume/labor reconciliation reports for Wilmer Finance based on scheduling staff completed case activity across the network.</li><li>
Engagement with physician leaders, attending and assistant surgeons to resolve issues, improve performance, and implement new protocols.</li><li>
Collaboration with Epic-OpTime developers and superusers to make ongoing improvements to case request orders (CROs) and other surgical workflows, based on surgeon and scheduler stakeholder feedback.</li><li>
Identifying and acting on opportunities for lean process improvement, standardization, shared staffing models, and more centralized governance.</li></ul> 

Minimum Qualifications 
<ul><li>
Bachelor&rsquo;s Degree in Finance, Accounting, Business or related field.</li><li>
Four years of progressively responsible professional-level administrative or financial experience related to monetary or non-monetary resources of a center or unit within an academic, research, academic medicine, or comparable environment, e.g., planning, directing, monitoring, organizing, and controlling monetary and non-monetary resources.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul> 

Preferred Qualifications 
<ul><li>
Master&rsquo;s Degree in related field.</li><li>
Supervisory experience.</li></ul> 
Classified Title: Administrative Manager 
Role/Level/Range: ATP/04/PD
 
Starting Salary Range: $62,900 - $110,100 Annually ($98,300 targeted; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Monday-Friday, 8:30 am - 5:00 pm 
FLSA Status: Exempt 
Location: Hybrid/School of Medicine Campus 
Department name: SOM Oph General Administration
 
Personnel area: School of Medicine</div>

Administrative Manager (Ophthalmology)

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