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assistant property manager springhaven willowbrook

WinnCompanies

WinnCompanies is seeking an Assistant Property Manager to join our team at Springhaven Willowbrook, a 100-unit residential community located in Los Angeles, CA.
 
In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.
 Please note that the pay range for this position is $24.00 to $24.00 per hour, depending on experience.
 
Responsibilities: 
<ul>
<li>Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.</li>
<li>Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.</li>
<li>Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.</li>
<li>Assist in all facets of physical and financial management as needed and assigned.</li>
<li>Act as Property Manager in absence of the Manager for specified amounts of time.</li>
<li>Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.</li>
<li>Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.</li>
</ul>
Requirements: 
<ul>
<li>High school diploma or GED equivalent.</li>
<li>Less than 1 year of relevant work experience.</li>
<li>Less than 1 year of supervisory experience.</li>
<li>Experience with various computer systems, including Microsoft Office.</li>
<li>Outstanding verbal and written communication skills.</li>
<li>Excellent customer service skills.</li>
<li>Superb attention to detail.</li>
<li>Willingness to learn and be trained.</li>
<li>Ability to multi-task in a fast-paced office environment.</li>
<li>Ability to work with a diverse group of people and personalities.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Associate’s degree.</li>
<li>Experience with Yardi or RealPage property management software.</li>
</ul>
Our Benefits: 
Regular full-time US employees are eligible to participate in the following benefits:
 <ul>
<li>Generous time off policies (including 11 paid holidays, 12 for MA employees; Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)</li>
<li>401(k) plan options with a company match</li>
<li>Various Comprehensive Medical, Dental, & Vision plan options</li>
<li>Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution</li>
<li>Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance</li>
<li>Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)</li>
<li>Tuition Reimbursement program and continuous training and development opportunities</li>
<li>Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options</li>
<li>Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)</li>
<li>Flexible and/or Hybrid schedules are available for certain roles</li>
<li>Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families</li>
<li>To learn more, visit winnbenefits.com</li>
</ul>
Why WinnCompanies?
 A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
 A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
 A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
 A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.
 
About Us: 
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.
 
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
 
If you are a California Resident, please see our Notice of Collection here.
 
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
 
The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data. Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.
 
Internal candidates, please apply here: Internal Careers Hub

Assistant Property Manager (Springhaven WIllowbrook)

WinnCompanies is searching for a Property Manager II to join our team at Springhaven Willowbrook, a 100-unit affordable housing community located in Los Angeles, CA.
 In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.
 The pay range for this opportunity is $30.00 - $30.00 per hour, depending on experience.
 
Responsibilities: 
<ul>
<li>Collaborate with senior management to establish appropriate rent levels.</li>
<li>Review rent schedules and oversee preparation and submittal of rent increases and renewals.</li>
<li>Maintain optimum level of occupancy.</li>
<li>Process timely and accurate move-ins, move-outs, recertifications, and renewals.</li>
<li>Approve rental applications adhering to property standards and all appropriate agency standards.</li>
<li>Follow company marketing policies and reporting requirements.</li>
<li>Ensure the property tenant files are organized, complete and accurate.</li>
<li>Ensure that Property Software Data is accurate at all times.</li>
<li>Ensure that the site maintains compliance with applicable state and federal program regulations.</li>
<li>Ensure the property and grounds are well maintained.</li>
<li>Direct maintenance team to implement maintenance programs and controls.</li>
<li>Report property incidents, accidents, and injuries in accordance with company policy.</li>
<li>Resolve resident issues and conflicts timely and in accordance with site guidelines.</li>
<li>Prepare the property's annual budget for approval by senior management.</li>
<li>Provide accurate financial reporting and monthly variance reporting.</li>
<li>Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.</li>
<li>Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.</li>
<li>Use company directives to screen, hire, and train new personnel.</li>
<li>Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.</li>
<li>Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.</li>
<li>Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.</li>
</ul>
Requirements: 
<ul>
<li>High school diploma or GED equivalent.</li>
<li>1-3 years of relevant work experience.</li>
<li>Less than 1 year of supervisory experience.</li>
<li>Knowledge of property management.</li>
<li>Knowledge of landlord and tenant laws.</li>
<li>Experience with computer systems, particularly Microsoft Office.</li>
<li>Excellent customer service skills.</li>
<li>Outstanding verbal and written communication skills.</li>
<li>Ability to multi-task and manage a fast-paced office environment.</li>
<li>Ability to manage and work with a diverse group of people and personalities.</li>
<li>Superb attention to detail.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Bachelor's degree.</li>
<li>Knowledge of LIHTC and HUD regulations.</li>
<li>Experience with Yardi or RealPage property management software.</li>
<li>Knowledge of marketing and leasing techniques.</li>
<li>NAHP – CPL, SHCM, CAM (MA - C3P) designations.</li>
<li>CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.</li>
</ul>
Our Benefits: 
Regular full-time US employees are eligible to participate in the following benefits:
 <ul>
<li>Generous time off policies (including 11 paid holidays, 12 for MA employees; Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)</li>
<li>401(k) plan options with a company match</li>
<li>Various Comprehensive Medical, Dental, & Vision plan options</li>
<li>Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution</li>
<li>Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance</li>
<li>Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)</li>
<li>Tuition Reimbursement program and continuous training and development opportunities</li>
<li>Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options</li>
<li>Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)</li>
<li>Flexible and/or Hybrid schedules are available for certain roles</li>
<li>Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families</li>
<li>To learn more, visit winnbenefits.com</li>
</ul>
Why WinnCompanies?
 A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
 A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
 A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
 A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.
 
About Us: 
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.
 
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
 
If you are a California Resident, please see our Notice of Collection here.
 
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
 
The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data. Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.
 
Internal candidates, please apply here: Internal Careers Hub

Property Manager II (Springhaven Willowbrook)

Beach Front Property Management, Inc.

<div>Description:

Location: 1249 W. 39th, Los Angeles, CA 90037 
Pay &amp; Housing: $20.00-$25.00 and 2-bed/2-bath (rent: $790)
Schedule: Part-Time (20-22 hours per week)
About the Role
Lead the day-to-day at a busy apartment community: leasing, resident relations, turns, and basic reporting, so the property runs smoothly, and residents feel taken care of.
What You&rsquo;ll Do<ul><li>
Lead leasing/renewals; market the property and pre-lease upcoming vacancies</li><li>
Approve move-in files and ensure vacant units are turned in 3&ndash;5 business days</li><li>
Deliver great resident service; communicate clearly; enforce policies fairly</li><li>
Knowledgeable of Fair Housing and all BFPM property policies and procedures</li><li>
Rent collection &amp; delinquency follow-up; issue 3-day notices per rental agreement</li><li>
Daily property walks; partner with maintenance on work orders &amp; curb appeal</li><li>
Process invoices via Yardi Payscan; post transactions and maintain reports</li><li>
Submit monthly market survey and weekly ops updates to the Regional</li><li>
Coordinate vendors; attend legal proceedings when needed</li><li>
Attend required training/meetings; occasional on-call response support</li><li>
Attend to any on-call emergency services</li><li>
Other duties as assigned</li></ul>
Requirements:

What You Bring<ul><li>
Experience in property management (Assistant or Manager level)</li><li>
Working knowledge of Fair Housing and landlord/tenant basics</li><li>
Customer-service mindset; calm under pressure; solid written communication</li><li>
Basic tech skills: Outlook, Excel/Word, Microsoft Teams</li><li>
Yardi Voyager experience (preferred)</li></ul>
Why Join Beach Front Property Management?<ul><li>
Paid Training &amp; Clear Growth Path</li><li>
Housing Option: A discount apartment (2 bedrooms/2 bathrooms)</li><li>
Consistent support from an experienced Supervisor</li><li>
Career growth opportunities across our Southern California portfolio</li><li>
Collaborative, family-oriented company culture that values leadership and initiative</li></ul>
Apply Today
Bring your property management experience to a team that values your leadership and invests in your growth.
Beach Front Property Management, Inc. is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. Beach Front Property Management, Inc. complies with applicable Federal and California civil rights laws and does not discriminate on the basis of race, color, national origin, ancestry, citizenship, age, physical or mental disability, sex, gender, gender identity or expression, change of sex or transgender status, pregnancy, childbirth, breastfeeding, medical condition, reproductive health decision making, religion, creed, marital status, sexual orientation, current or former military and veteran status, genetic information, or any other basis protected by federal, state or local law.</div>

Community Property Manager - Los Angeles

Trillium Property Management

REPORTS TO: JOB TITLE: REGIONAL MANAGER EMPLOYEE: PROPERTY MANAGER I PROPERTY: EFFECTIVE DATE: STATUS: NON-EXEMPT POSITION OBJECTIVE: Under the direction of the General manager/Property Supervisor, the Property Manager I is responsible for the overall operation of 51 units or less of residential units of housing for individuals previously experiencing homelessness to include low income disabled adults, families and seniors. The Property Manager oversees the day-to-day operations of the property. This includes maintaining within the project a supportive environment for all residents, assuring the project&rsquo;s sound fiscal management, maintain a clean, well-maintained building and grounds, managing the onsite staff and their duties and interacting with and supervising vendors.GENERAL DESCRIPTION-ESSENTIAL FUNCTIONS (KEY JOB RESPONSIBILITIES AND ACTIVITIES) <ul><li>Manages the Day-to-Day Administration of the Property Office o Maintain and adhere to Waiting List protocol in accordance to Trillium policy and procedures and applicable federal, state, local, and regulatory agencies o Review all completed rental applications and leases for accuracy and completeness, and for conformance to Trillium&rsquo;s Tenant Selection Policy o Conduct unit tours and applicant interviews which include verifying potential resident income, in accordance with Trillium&rsquo;s Tenant Selection Policy, and program requirements o Process, complete and maintain accurate resident files at move-in and at each recertification within established regulatory guidelines o Ensure compliance with regulatory requirements, which includes posting all licenses, permits, notices and occupancy permits required by federal, state and local jurisdictions; and preparation and submittal of reports in an accurate and timely manner o Responsible for program compliance, HUD and Tax Credit</li><li>Operations o Monitor financial condition of buildings, including expenditures and participates in planning the buildings budget o Adhere to all accounting and reporting procedures required by Trillium o Manage the operations of the buildings which includes and is not limited to: supervision of Assistant</li></ul>Manager, Maintenance Technician, Maintenance Supervisor including any vendor or temporary personnel working at the properties and ensure completion and quality of product provided o Ensure consistent application of property rules and regulations, lease and lease addendum and documents and reports all violations o Perform annual or more frequent inspections of units and follow up with housekeeping letters, preparation of work orders and maintenance charge-backs to residents o Manage resident evictions in compliance with court order and directions from Trillium&rsquo;s legal counsel and approved by the Property Supervisor o Supervise and schedule of routine and preventive maintenance and custodial work and complete regular follow up inspections on maintenance and custodial work o Ensure timely completion of work orders and turnover of vacant units o Walk vacant units regularly and when completed by maintenance personnel or vendors to ensure they are clean and ready to show and walk entire property daily to ensure the common areas, landscaping, laundry, etc. are in good condition o Maintain an emergency plan to respond promptly to site emergencies and complete an incident report and forward to Property Supervisor within 24 hours of emergencyRevised 7-2-2021Property Manager IJob Description FormPage 2 of 5 o Attend and participate in professional activities, monthly community meetings, departmental meetings, organizations, regulatory agency meetings or inspections, as needed or requested o Ensure that all property staff at site understands and adhere to Trillium policies and procedures and respond to all resident requests or complaints in a timely, efficient and courteous manner o Delegates duties as needed<ul><li>Revenue Management o Maintain high level of occupancy for the program and project and ensure that all units are leased according to Trillium standards o Market units in accordance with an approved marketing plan which considers all federal, state, local and regulatory requirements o Collect rents and other monies; ensure that all transactions are processed and input accurately and completely in YARDI; and complete daily deposits of all monies collected o Review all delinquent accounts and resident receivables, and determine necessary course of action to collect outstanding balances in consultation with the Property Supervisor o Ensures that all rent collection policies are followed including service notices to pay rent</li><li>Human Resources o Actively participates in assessment, development and disciplinary actions for all employees o Ensures that all employees are provided with a work environment free of any form of harassment o Ensure that all fair housing laws are followed by each member of the staff o Escalate all employee issues as necessary to ensure the needs of the properties are met</li><li>Customer Service o Exercise common sense, good judgment, consistency and self-control in day-to-day contact with residents, employees, and prospective applicants and in other business-related matters; o Maintain amiable relationships with all residents, and adheres to Fair Housing, Equal Employment and Equal Housing Opportunity requirements o Attend and participate in monthly community meetings, resident meetings/parties/activities o Understand and is sensitive to cultural background, economic status and those with special needs</li></ul>Perform other activities or tasks not outlined above as assigned by Property Supervisor to ensure the viable operation of the properties.SKILL SET (REQUIRED SKILLS AND OTHER FACTORS FOR JOB SUCCESS) <ul><li>Ability, sensitivity and willingness to work with a diverse, low-income, multi-ethnic population</li><li>Sound judgment, excellent assessment, problem-solving and supervision skills</li><li>Ability to work effectively in teams</li><li>Dependability, initiative and follow-through</li><li>Effective writing, communication and organizational skills.</li><li>Ability to respond appropriately in pressure situations; possess an even temperament and strong</li></ul>&ldquo;people&rdquo; skills with a commitment to customer service<ul><li>Ability to effectively manage time and paper</li><li>Ability to interact effectively with property management and other staff</li><li>Professional demeanor with coworkers and residents</li><li>Maintain a businesslike and professional appearance</li><li>Customer service orientation</li></ul>Revised 7-2-2021Property Manager IJob Description FormPage 3 of 5 <ul><li>Proven leadership skills</li><li>Computer skills including (Microsoft Office, internet, Yardi, Adobe Professional) and 10-key experience</li><li>Problem solving sensitivity, good judgment, patience, and ability to prioritize</li><li>Strong interpersonal skills</li><li>Must meet physical requirements attached</li></ul>WORK/EDUCATION EXPERIENCE REQUIREMENTS (REQUIRED EXPERIENCE, EDUCATION AND TRAINING) <ul><li>Associate degree, certificate of completion from a trade school and/or three or more years of related experience and/or training or equivalent combination of education and experience</li><li>1 year minimum progressively responsible operations/management experience</li><li>1 year minimum supervisory experience</li><li>Computer literate and proficient experience with Microsoft Word, Outlook and Excel</li><li>Training and experience in multiple regulatory programs: HUD and Tax Credit programs</li><li>Knowledge of residential property</li><li>Strong organizational skills</li></ul>PREFERRED QUALIFICATIONS <ul><li>Certified HUD or Tax Credit Specialist</li><li>Familiarity with low income families and seniors</li><li>Demonstrated knowledge and understanding of budget management and facilities issues</li><li>Experience with use of YARDI property management software or comparable property management software</li><li>Bilingual or second language ability in Korean, Chinese, Spanish</li></ul>Note: HUD or Tax Credit Manager Certification is a preferred qualification at the time of hire. Upon hire all PropertyManagers must complete the HUD or Tax Credit Manager certification (depending on the site where they work) within the introductory period (first six months of employment).AT-WILL EMPLOYMENT <ul><li>Employment with Trillium is at will. This means that both Trillium and Employee have the right to terminate the employment relationship at any time, with or without advance notice and with or without cause</li><li>The first 90 days of Employee&rsquo;s employment will be considered an introductory period. However, this introductory period will not alter or modify the at-will nature of the employment</li></ul>TRILLIUM POLICIES AND PROCEDURES <ul><li>Employee will be provided a copy of the Trillium Employee Handbook and must adhere to all applicable policies, procedures and code of conduct contained therein</li><li>At the start of Employee&rsquo;s employment with Trillium, Employee will be provided information on benefits available to Employees holding this position</li><li>Employee is expected to act professional in all interactions with co-workers, third-party vendors and/or residents</li><li>Employee is required to arrive to work on-time for each scheduled shift</li><li>In the case of an emergency, Employee is required to contact his/her manager or supervisor at least 30 minutes prior to Employee&rsquo;s start time if Employee is going to be late or absent from work</li><li>Excessive tardiness or absenteeism will subject the Employee to disciplinary action, up to and including termination</li></ul>Revised 7-2-2021Property Manager IJob Description FormPage 4 of 5 MEAL AND REST BREAKS <ul><li>For every five (5) hours worked on any single day, Employee shall have an off-duty, unpaid meal period of at least thirty (30) minutes. Employee must record all meal periods on Employee&rsquo;s timesheet.</li><li>Employee shall take a paid rest period of ten (10) minutes for every four (4) hours worked on any day.</li><li>When Employee&rsquo;s work period of not more than six (6) hours will complete the day&rsquo;s work, Employee&rsquo;s meal period may be waived at Employee&rsquo;s sole discretion.</li></ul>OTHER <ul><li>If at any time Employee is unable to comply with any of the requirements outlined above, Employee must immediately notify his/her supervisor. Failure to do so may result in disciplinary action, up to and including termination.</li></ul>Limitations &amp; Disclaimer: This job description is intended as a summary of the primary responsibilities of and qualifications for this position. This job description is subject to change at management&rsquo;s discretion and is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future. Employee acknowledges that he/she has reviewed this document and understands the duties and expectations of the position.&rdquo; EMPLOYEE SIGNATURE: DATE:SUPERVISOR SIGNATURE: DATE:HUMAN RESOURCES SIGNATURE: DATE:Revised 7-2-2021Property Manager IJob Description FormPage 5 of 5 PHYSICAL JOB REQUIREMENTS - PROPERTY MANAGER I Essential Activities &ndash; Please check those activities that are essential functions of the position (the core purpose of the position):1. Body MovementsLifting weight 0-40 lbsLifting frequency FrequentlyBending/pushing FrequentlyReaching overhead FrequentlyPulling loads OccasionalKneeling FrequentlyClimbing ladders OccasionalClimbing stairs FrequentlyWrist torqueing OccasionalGripping OccasionalDriving Hours at a time: 2 Total Hours: 42. Repetitive Hand MotionKeyboarding/typing FrequentlyGripping/clicking mouse FrequentlyCollating FrequentlyStapling FrequentlyTelephone Frequently3. Visual and Auditory AcuityAccurate color perceptionAccurate depth perceptionAbility to hear emergency communications over telephone4. Physical HazardsLadder &gt;10 ft Elevated work surfaces Confined spacesPaint/lacquer Electrical &lt;120 V Electrical 120&ndash;600 VPressure and vacuumEMPLOYEE SIGNATURE: DATE:Revised 7-2-2021Job Type: Full-timePay: $24.00 - $26.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li><li>On call</li><li>Weekends as needed</li></ul>Application Question(s):<ul><li>Do you have Permanent Supportive Housing Experience</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Ability to Relocate:<ul><li>Los Angeles, CA 90062: Relocate before starting work (Required)</li></ul>Work Location: In person

Permanent Supportive Housing Property Manager- On Site

WSH Management

<div>Position Summary
WSH Management is currently recruiting for an Office Assistant in an apartment community located in Los Angeles, CA. The Office Assistant is responsible for all telephone calls and in-person visits. Managing and processing prospect applications and securing deposits in accordance with the company procedures and Fair Housing requirements. Securing new resident signature(s) on appropriate paperwork prior to move-in. Assist in lease transactions by typing leases, gathering applicant(s) history and credit approvals. Strong customer service skills are a must. Must possess a positive attitude and the ability to smile under all circumstances. Knowledge of leasing &amp; fair housing is a plus. A minimum one-year experience in a customer service related industry or one year apartment leasing experience preferred.
Reports to: Property Manager
What we Offer:<ul><li>
$24.50 to $25.70 per hour, commensurate on experience.</li><li>
Full Time Hourly Schedule: Monday to Friday 8am to 5pm
</li><li>Medical, Dental, Vision, Life and 401k with employer match</li><li>
Paid vacation and 15 paid company holidays</li></ul>
What you&rsquo;ll do:<ul><li>
Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.</li><li>
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).</li><li>
Immediately record all telephone and in-person visits on appropriate reports.</li><li>
Demonstrate community and apartment/model and apply product knowledge to client&rsquo;s needs by communicating the features and benefits; close the sale.</li><li>
Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.</li><li>
Secure new resident signature(s) on appropriate paperwork prior to move-in.</li><li>
Orient new residents to community.</li><li>
Represent the company in a professional manner at all the times.</li><li>
Operate computers programmed with accounting software to record, store and analyze information.</li><li>
Understand the lease agreement and application.</li><li>
Comply with federal, state and company policies, procedures and regulations.</li><li>
Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents.</li><li>
Assist in lease transactions by typing leases, gathering applicant&rsquo;s history and credit approvals.</li><li>
Assist with maintaining compliance with all applicable Affordable Housing programs.</li><li>
Provide general clerical assistance to community office</li><li>
Enforce policies of the community.</li><li>
Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.</li><li>
Distribute newsletters, pamphlets, flyers, etc.</li><li>
Assist in conducting market surveys and shop competitive communities.</li><li>
Ensures that unsafe conditions are corrected in a timely manner.</li><li>
Daily review of all emails and respond as necessary within 24 hours.</li><li>
Performs other related duties as assigned.</li><li>
Carries out additional responsibilities as needed to support department and company objective</li></ul>
Abilities:<ul><li>
Must possess a positive attitude and the ability to smile under all circumstances.</li><li>
Participate in training in order to comply with new or existing laws.</li><li>
Strong command of the English language, including proper grammar, spelling, and sentence structure.</li><li>
Thorough understanding of the English language and ability to communicate effectively with others.</li><li>
Strong writing and proofreading skills.</li><li>
Ability to work a flexible schedule.</li><li>
Neat, clean, professional at all times throughout the workday and/or whenever present at the community.</li><li>
Must possess a valid Driver&rsquo;s License, reliable transportation and current auto insurance coverage as this position may require some driving for company business.</li><li>
Comply with expectations as demonstrated in the employee handbook.</li><li>
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.</li></ul><ul><li>
High School Diploma or equivalent required; some college preferred.</li><li>
A minimum one-year experience in a customer service related industry or one year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred.</li><li>
Must possess strong attention to detail and sales ability.</li><li>
Demonstrate an ability to support and contribute to community team.</li><li>
Strong command of the English language, including proper grammar, spelling, and sentence structure.</li><li>
Thorough understanding of the English language and ability to communicate effectively with others.</li><li>
Strong writing and proofreading skills.</li><li>
Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, and MS Outlook and community software.</li></ul></div>

Office Assistant

Greystar

<div>ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. 
JOB DESCRIPTION SUMMARY
Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.
JOB DESCRIPTION
Property Type: Stabilized 
Unit Count: 355 
Schedule: Monday-Friday 
Requirements: 1-2 years of experience as a Community Manager (Has affordable knowledge; Proficiency using Yardi and Onesite)
Housing Discount: This position is eligible for a 100% housing discount 
<ul><li>
Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.</li><li>
Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.</li><li>
Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
</li><li>Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.</li><li>
Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.</li><li>
Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property&rsquo;s occupancy and revenue goals.</li><li>
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property&rsquo;s maintenance team members comply with the Company&rsquo;s standards with respect to responding and completing resident service requests.</li><li>
Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
 </li><li>Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.</li><li>
Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property&rsquo;s performance, and responding to owner requests as needed.</li></ul><h1 class="jobSectionHeader">
Physical Demands:</h1><ul><li>
Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.</li><li>
Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).</li><li>
Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.</li><li>
Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.</li><li>
Incumbents must be able to work a flexible work schedule, which includes taking &ldquo;call&rdquo; during evenings, weekends and holidays.</li></ul>
#LI-LA1
The annual salary range for this position is $100,000 - $110,000/yr (Los Angeles, CA)
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.<ul><li>
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.</li><li>
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.</li></ul>
Robust Benefits Offered*:<ul><li>
Competitive Medical, Dental, Vision, and Disability &amp; Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>
401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>
Employee Assistance Program.</li><li>
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.</li><li>
Charitable giving program and benefits.</li></ul><ul><li>Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.</li></ul>
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.</div>

Community Manager - La Plaza

Lincoln Property Company

<div>The Senior Property manager leads all aspects of a single asset or portfolio of commercial, industrial, and/or retail properties and coordinates all marketing, operations, and financial activities per client and/or company requirements.

Essential Duties and Responsibilities:
<ul>
<li>Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; ensure that services are provided in compliance with policies, procedures, and regulations as well as contractual obligations and standards; coordinate tenant move-ins and move-outs, and &quot;walk-through&quot; spaces with tenants and tenant improvement department; maintain vacant spaces in &quot;tour ready&quot; condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition.</li>
<li>Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews.</li>
<li>Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits.</li>
<li>Direct and control preparation and delivery of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets/expenses; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client.</li>
<li>Maintain oversight of contracted terms that impact the financial performance of the asset/company; report on expirations, covenants, restrictions, and other encumbrances that drive decision making and asset value.</li>
<li>Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval.</li>
<li>Craft, deliver, and communicate an effective tenant care program that maximizes tenant retention.</li>
<li>Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value.</li>
<li>Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices.</li>
<li>Ensure that at least monthly property inspections are performed; recommend and/or approve alterations, maintenance, and reconditioning; contract for, and coordinate, vendors.</li>
<li>Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training.</li>
<li>Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met.</li>
<li>Perform other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor's Degree preferred with 5 - 8 years of relevant experience or a combination of education and experience; commercial office, retail, and/or industrial property management experience required</li>
<li>Real Estate License required where mandatory by local regulation, and CPM (Certified Property Manager) or RPA (Real Property Administrator) professional designation or candidacy preferred</li>
<li>Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel required; knowledge of Yardi or MRI and Kardin preferred</li>
<li>Working knowledge of leases, contracts, financial instruments, tax laws, and construction required</li>
<li>Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives</li>
<li>Strong interpersonal and analytical skills; ability to lead the exchange of sensitive, complicated, and difficult information; convey performance expectations; and effectively handle problems</li>
<li>Advanced knowledge of financial terms and principles required; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports; ability to prepare and make recommendations on financial/business analysis including cost/benefit propositions, ROI analysis, and other complex reports required</li>
<li>Strong organizational skills that deliver timely results and influence the productivity of the team; inquisitive and entrepreneurial mindset</li>
<li>Ability to comprehend, analyze, and interpret complex documents and skill to solve problems involving several options; advanced analytical and quantitative skills required</li>
<li>Leadership experience and skills to empower team to achieve a broad range of client and company objectives</li>
<li>Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team</li>
<li>Ability to travel daily to assigned properties as necessary</li>
<li>Ability to work after hours, weekends, holidays, and during emergency situations to meet the needs of the client</li>
<li>Ability to read and write English in order to understand manuals and procedures, and to write reports</li></ul> 


Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs. NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.<div>
About Lincoln Property Company

Lincoln Property Company (&quot;Lincoln&quot;) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: www.lpc.com.

All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.

By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy. 


Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.</div></div>

Senior Property Manager

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