bilingual case manager (remote flexible, spanish speaking)

case manager (hhss - housing navigation + tenancy)

case manager - winnetka village (jr 5591)

administrative assistant Jobs in Los Angeles

administrative assistant

bilingual case manager (remote flexible, spanish speaking) Jobs in Los Angeles

bilingual ecm case manager Jobs in Los Angeles

bilingual ecm case manager

case manager (hhss - housing navigation + tenancy) Jobs in Los Angeles

case manager - winnetka village (jr 5591) Jobs in Los Angeles

case manager

Para Los Ninos

About PLN
 
Founded on Skid Row in 1980, Para Los Niños (PLN) partners with more than 10,000 children, youth, and families each year through integrated education, wellness supports and advocacy, addressing individual and systemic barriers to create pathways to success. In addition to operating early education centers, charter elementary and middle schools, youth workforce development sites and family services, PLN is the only children’s mental health provider in the Skid Row neighborhood. PLN's community transformation work brings together community members, community-based organizations, city and county agencies, elected officials, and businesses to tackle issues that impact PLN families. Ninety-three percent of families served by PLN live in areas with the highest levels of food insecurity and homelessness in L.A. County.
 
Position Overview
 
Under the supervision of the Family Preservation Clinical Coordinator, the Case Manager provides comprehensive family assessments and delivers in-home, strengths-based services to families enrolled in the Family Preservation Program. This role partners closely with families and a multidisciplinary team to develop and implement individualized service plans that promote child safety, family stability, and overall well-being. All services are delivered in alignment with best practices and contractual requirements set forth by the Department of Children and Family Services (DCFS).
 
Duties
 
<ul>
<li>Conducts in-home visits to assess family needs, build rapport, and support clients in achieving established case plan goals.</li>
<li>Collaborates with multidisciplinary team members and clinical supervisors to develop, implement, and monitor individualized service and treatment plans.</li>
<li>Co-facilitates case conferences to review client progress, address barriers, and adjust interventions as needed.</li>
<li>Connects families to community-based resources and supports that enhance family functioning and strengthen parenting capacity.</li>
<li>Establishes and maintains respectful, culturally responsive relationships with children and families from diverse backgrounds.</li>
<li>Maintains accurate, up-to-date client records in compliance with agency policies and regulatory standards.</li>
<li>Completes all required documentation in a timely manner, including Family Assessment Forms (FAFs), weekly progress notes, monthly reports, and discharge summaries.</li>
<li>Ensures strict adherence to confidentiality standards in accordance with state laws and agency guidelines.</li>
<li>Participates in required staff meetings, trainings, supervision sessions, and professional development opportunities.</li>
<li>Engages in weekly individual and group supervision to support professional growth and service quality.</li>
<li>Fosters strong, collaborative relationships with internal staff and external partners.</li>
<li>Contributes to Quality Assurance (QA) and Continuous Quality Improvement (CQI) efforts to enhance program effectiveness and outcomes.</li>
</ul>
Knowledge, Skills, Abilities, and Other Characteristics
 
<ul>
<li>Bachelor's degree in in social work, psychology, sociology, counseling or related field from an accredited college or university.</li>
<li>One year of case management experience, foundational knowledge of human development and family dynamics desired. Academic training may be substituted for a portion of the experience.</li>
<li>Knowledge of child abuse/crisis intervention techniques.</li>
<li>Strong written and oral communication skills in English and Spanish are required, and we celebrate linguistic diversity, valuing the unique perspectives and strengths that multilingual team members bring to our organization.</li>
<li>Utilizes Microsoft Office Suite and other business systems to perform daily administrative functions, including data entry, document management, and professional correspondence.</li>
<li>Travel Requirements: Up to 75% within Los Angeles County requiring a valid driver's license, personal vehicle, and automobile insurance.</li>
</ul>
Physical Requirements
 
To perform this job the individual must be able to carry out all essential functions satisfactorily.
 
Reasonable accommodations may be made to enable qualified individual with disabilities to perform the essential functions of the job.
 
<ul>
<li>Approximately 50% of time is spent sitting, while frequently required to walk, stand and bend.</li>
<li>Must be able to speak and hear well.</li>
<li>Good vision is imperative.</li>
<li>Occasionally required to stoop, kneel, crouch or crawl.</li>
<li>Employee will be required to lift and/or move up to 25 pounds without assistance.</li>
<li>TB test clearance to be renewed every two years.</li>
<li>Verification of Immunizations required by the California Department of Health (Pertussis, Measles and Influenza).</li>
</ul>
This job description does not encompass all essential functions and responsibilities. Para Los Niños reserves the right to modify or add to the typical duties of a position at any time.
 
Expectations for All Para Los Niños Staff
 
Candidates for employment at Para Los Niños, regardless of position, will consistently demonstrate the following:
 
<ul>
<li>Unwavering belief in and commitment to fulfill the mission of Para Los Niños.</li>
<li>Deep commitment to the success of all PLN students and families.</li>
<li>Commitment to excellence and high standards -- for self, students, and colleagues.</li>
<li>Continuous learning by engaging in reflection, self-assessment, and individual professional development.</li>
<li>Use of data to inform decisions and drive continuous improvement.</li>
<li>Ability to thrive as a member of a collaborative team.</li>
<li>Self-motivation and initiative with solutions-oriented disposition.</li>
<li>Belief in and ability to develop respectful relationships with families and children informed by the students’ cultural and socioeconomic characteristics.</li>
<li>Excellent oral and written communication skills.</li>
<li>Ability to effectively handle challenging situations.</li>
<li>Comfort with basic Microsoft Office applications and a curiosity and propensity to push own adoption of new technology and approaches.</li>
<li>Regular, punctual attendance and professional appearance.</li>
</ul>
Para Los Niños is an Equal Employment Opportunity Employer
 
It is the established policy of Para Los Niños (PLN) to provide equal employment and advancement opportunities to all qualified applicants and employees without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin (including possessing a driver’s license issued under Vehicle Code § 12801.9), ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. PLN also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.

Case Manager

Pacific Asian Counseling Services

Position Description:PACS is seeking a motivated and community-driven Case Manager to join our Intensive Services team.This role is part of our Full-Service Partnership (FSP) program, providing intensive, community-based mental health services to individuals with complex behavioral health needs. Clients may experience serious mental illness, housing instability, co-occurring conditions, and other high-acuity challenges.The Case Manager plays a critical role in delivering hands-on, field-based support that promotes stability, independence, and overall well-being. This is not a desk-based role, staff work directly in the community, meeting clients where they are and helping them navigate systems such as housing, healthcare, and public benefits.Experience and Essential Job Functions:<ul><li>Provide comprehensive case management services in collaboration with the multidisciplinary treatment team.</li><li>Assist in developing, implementing, and monitoring individualized treatment plans.</li><li>Coordinate and link clients to housing, healthcare, benefits (SSI/SSDI, Medi-Cal, CalFresh, etc.), employment, and substance use services.</li><li>Advocate for clients to reduce barriers and improve access to care.</li><li>Conduct home visits and provide services in community settings.</li><li>Provide transportation and accompany clients to appointments when appropriate.</li><li>Build strong, trusting relationships through consistent outreach and engagement.</li><li>Support crisis intervention efforts alongside the clinical team.</li><li>Assist clients in developing daily living skills and increasing independence.</li><li>Reinforce treatment goals and support behavioral health interventions.</li><li>Participate in outreach to engage potential clients and support enrollment.</li><li>Build relationships with community partners and service providers.</li><li>Assist in facilitating workshops, groups, and community activities.</li><li>Complete timely and accurate documentation of services.</li><li>Maintain productivity and billing requirements.</li><li>Participate in team meetings, case conferences, and trainings.</li><li>Perform additional responsibilities as assigned.</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in social work, Psychology, or related field, or</li><li>Associate&rsquo;s degree with relevant experience, or</li><li>Experience working with serious mental illness, homelessness, or co-occurring disorders.</li><li>Experience in community mental health or field-based settings.</li><li>First Aid and CPR training (training provided if not currently certified).</li></ul>Preferred Qualifications:<ul><li>Bilingual (Spanish, API languages, or other threshold languages).</li><li>Knowledge of community resources and social service systems.</li><li>Ability to work with diverse populations using a trauma-informed approach.</li><li>Strong communication, organization, and documentation skills.</li><li>Ability to work independently in a fast-paced, field-based environment.</li><li>Ability to respond appropriately in crisis situations.</li><li>Ability to travel throughout Los Angeles County.</li><li>Valid driver&rsquo;s license, reliable transportation, and proof of insurance required.</li><li>Knowledge of HIPAA and mandated reporting.</li></ul>Job Perks:<ul><li>Comprehensive medical, dental, and vision coverage with low premium contributions.</li><li>401(k) retirement plan.</li><li>Professional development support including opportunities for growth.</li><li>Paid holidays and vacation time.</li><li>Mileage reimbursement.</li><li>Partial reimbursement for cell phone and internet expenses.</li></ul>Pay: $27.00 - $30.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Language:<ul><li>Bilingual (Spanish, API languages) (Preferred)</li></ul>Work Location: Hybrid remote in Los Angeles, CA 90045

Case Manager – FSP

Paradigm

<div>
 
 We&rsquo;re
 
 proud
 
 to be recognized&mdash;again! For the fourth year in a row, we&rsquo;ve been certified by
 
 Great Place to Work
 
 &reg;,
 
 
 and for the third consecutive year, we&rsquo;ve earned a spot on Fortune's Best Workplaces in Health Care&trade; list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.
 
 
 
 
 
 The Surprising Truth About Case Management - Paradigm
 
 
 
 
 
 Watch this short video for a brief introduction to role of a nurse case manager at Paradigm.
 
 
 
 
 
 We are seeking an
 
 experienced Nurse Case Manager
 
 interested in working with injured workers and worker&rsquo;s compensation cases to cover
 
 Los Angeles
 
 and surrounding communities. This
 
 role is a home-based position with travel, up to 2 hours one-way (4 hours round-trip), to doctors&rsquo; offices, hospitals, and various other locations.
 
 
 
 This individual is responsible for the medical case management of work-related injuries, which includes assessment, planning, coordination, implementation, and evaluation of injured/disabled individuals. The Case Manager works with insurance carriers, medical care providers, attorneys, employers, and employees, and closely monitors the progress of the injured worker and reports results back to the employer and insurance carriers.
 
 
 
 
 
 
 At Paradigm, People Come First
 
 
 
 It's more than a job. It's a passion. Work at Paradigm, and you&rsquo;ll find deep satisfaction knowing you&rsquo;re making a profound difference in people&rsquo;s lives.
 
 <ul>
 <li>
 Meaningful work: better outcomes for all isn&rsquo;t just our tagline. It&rsquo;s what guides us to do our best&mdash;every day. At Paradigm, you&rsquo;ll find an authentic connection between the work you do and your passion for making a difference in the world.
 </li>
 <li>
 Exceptional people: You'll work alongside smart people who share a commitment to excellence and a dedication to service. We're not here just for a "job." We're here to transform lives.
 </li>
 <li>
 Collaborative culture: At Paradigm, a spirit of collaboration and care is evident in everything we do. We promote a culture of inclusivity and value diversity of all kinds including thought, knowledge, and experience. No matter the team, everyone works together toward a common goal to deliver exceptional outcomes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Current, unencumbered registered nurse (RN) license in CA
 </li>
 <li>
 Experience in worker&rsquo;s compensation catastrophic case management is preferred. Experience may include:
 </li>
 <li>
 Critical care experience, catastrophic injury/illness case management, and/or disability management
 </li>
 <li>
 Clinical experience in acquired brain injury, spinal cord injury, multiple trauma (including amputation), and/or burns
 </li>
 <li>
 Recommended certifications (CCM, CRRN, CDMS, CRC). REQUIRED within two years of the date of hire
 </li>
 <li>
 Ability to occasionally work outside of traditional business hours (evenings or weekends) if needed to meet the needs of the claim
 </li>
 <li>
 Skills needed: organization and timeline adherence; PC and technology; communication (written, verbal and interpersonal)
 </li>
 <li>
 Valid driver&rsquo;s license, and good driving history
 </li>
 </ul>
 
 
</div>

Catastrophic / Field Nurse Case Manager

PATH

<div>
 
 WHY WORK FOR US?
 
 
 
 We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.
 
 
 If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.
 
 
 
 JR 5591
 
 
 
 
 Case Manager
 
 
 
 
 Winnetka, CA 91306
 
 
 
 
 Salary:
 
 $23.24 to $28.28 per hour
 
 
 
 Pay Frequency:
 
 24 Pay Periods Per Year
 
 
 
 Full Time
 
 
 
 
 Non-Exempt
 
 
 
 
 Driving Required
 
 
 
 Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.
 
 
 --
 
 
 PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Supportive Housing Services Team as the Case Manager at the Winnetka Village Senior Apartments in Winnetka, California.
 
 
 
 About Path
 
 
 
 Since its foundation in 1984, PATH (People Assisting the Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.
 
 
 
 About Our Supportive Housing Services
 
 
 
 Our Supportive Housing Services (SHS) programs provide Intensive Case Management Services (ICMS) in a Permanent Supportive Housing (PSH) setting to individuals who have experienced homelessness and have a history of chronic health, mental health, and/or co-occurring conditions. Services are centralized and provided to clients living on-site to ensure ease of access to the resources necessary for long-term housing stabilization, improving their quality of life and community integration.
 
 
 
 About The Case Manager
 
 
 
 The Case Manager role&rsquo;s main function is to assist clients in breaking the cycle of homelessness by utilizing a &ldquo;whatever it takes&rdquo; approach. This position supports clients through all phases of homelessness, including but not limited to: On the street, interim housing, transitional housing, and permanent housing.
 
 
 Position Responsibilities include:
 
 
 <ul>
 <li>
 Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client including medical, mental health, substance use, financial resources, vocational, and social support needs.
 </li>
 <li>
 Provides referrals, linkages, information, and support to resources that help clients to achieve their ISP goals
 </li>
 <li>
 Completes program specific assessments (e.g. VI-SPDAT)
 </li>
 <li>
 Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the client after initial intake
 </li>
 <li>
 Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current client file with all required documents
 </li>
 <li>
 Maintains confidentiality of client files per HIPAA and all applicable guideline
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 We&rsquo;re looking for candidates with:
 
 
 <ul>
 <li>
 Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
 </li>
 <li>
 Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
 </li>
 <li>
 Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
 </li>
 <li>
 Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
 </li>
 <li>
 Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
 </li>
 <li>
 Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 The following education and professional experience is preferred:
 
 
 <ul>
 <li>
 Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 All levels of education and experience are welcome.
 
 
 </li>
 </ul>
 
 Mandatory Requirements
 
 
 
 Regardless of qualifications, candidates must:
 
 
 <ul>
 <li>
 Have employment eligibility verification
 </li>
 <li>
 Have or be able and willing to obtain CPR/First Aid training
 </li>
 <li>
 Successfully complete the following as a condition of hire:
 </li>
 <ul>
 <li>
 Tuberculosis Test
 </li>
 <li>
 Background Screening
 </li>
 <li>
 Drug Test
 
 </li>
 </ul>
 </ul>
 
 DRIVING
 
 
 
 Driving is an
 
 essential function
 
 of this position. To meet the employment requirements for this role, all candidates must:
 
 
 <ul>
 <li>
 Have reliable transportation
 </li>
 <li>
 A valid driver&rsquo;s license
 </li>
 <li>
 Proof of insurance and ownership for personal vehicles used during work duties
 </li>
 <li>
 The ability to qualify for PATH's insurance coverage
 
 
 </li>
 </ul>
 
 EMPLOYMENT ELIGIBILITY
 
 
 
 Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
 
 
 PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.
 
 
 
 CALIFORNIA-BASED WORK EXPECTATIONS
 
 
 
 We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.
 
 
 PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.
 
 
 
 What We Offer
 
 
 
 In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.
 
 
 
 READY TO MAKE A DIFFERENCE THROUGH ACTION?
 
 
 
 If this position sounds like a fit, please submit your application today.
 
 A resume is required.
 
 
 
 
 PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 
 
 PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance.
 
 
 
 
 PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.
 
</div>

Case Manager - Winnetka Village (JR 5591)

GOOD SEED COMMUNITY DEVELOPMENT CORPORATION

<div>
 Are you passionate about doing meaningful, impactful work with people you enjoy? Are you a well-organized, strategic problem-solver who thrives on leading projects and supporting others? If so, we invite you to join The Good Seed CDC as a Case Manager.
 
 
 
 Why You&rsquo;ll Love It Here
 
 
 
 At The Good Seed CDC, we are committed to building an inclusive and equitable workplace where everyone feels valued, respected, and empowered to thrive. We believe diverse backgrounds and experiences make us stronger and better equipped to serve our communities.
 
 
 <ul>
 <li>
 A culture rooted in purpose, respect, and collaboration.
 </li>
 <li>
 Opportunities for continuous learning and professional growth.
 </li>
 <li>
 Competitive benefits and flexibility to support work-life balance.
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 The Good Seed CDC is a mission-driven organization dedicated to helping individuals overcome homelessness through access to healthcare, housing, and a strong support network. We specialize in providing integrated services that support long term stability, healing, and community reintegration.
 
 
 
 Our Core Values
 
 
 
 <ul>
 <li>
 Dedication &ndash; We give our best every day.
 </li>
 <li>
 Collaboration &ndash; We work together as one team.
 </li>
 <li>
 Honesty &ndash; We build trust through transparency and loyalty.
 </li>
 <li>
 Innovation &ndash; We explore new ways to serve better.
 </li>
 <li>
 Curiosity &ndash; We ask thoughtful questions to find meaningful solutions.
 
 
 </li>
 </ul>
 
 Job Overview
 
 
 
 Reporting to the Program Manager, the Case Manager delivers high-quality, client-centered case management services for individuals and families experiencing homelessness. You will manage a caseload of 15&ndash;20 participants, serving as their central point of contact.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Conduct initial and quarterly psychosocial assessments.
 </li>
 <li>
 Collaborate with participants on individualized service plans and housing stability goals.
 </li>
 <li>
 Build trusted, professional relationships with clients.
 </li>
 <li>
 Provide outreach, housing navigation, and ongoing support.
 </li>
 <li>
 Facilitate referrals to healthcare, mental health, substance use, and community services.
 </li>
 <li>
 Support clients in obtaining employment, benefits, and education opportunities.
 </li>
 <li>
 Accompany clients to key appointments as needed.
 </li>
 <li>
 Use a harm reduction, strength-based, and client-focused approach.
 
 
 </li>
 </ul>
 
 Growth Opportunities
 
 
 
 We are deeply invested in staff development. This role provides a clear advancement pathway&mdash;from Case Manager to Lead Case Manager and ultimately to Program Manager. We provide mentorship, resources, and tools for your continued professional growth.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Flexible work arrangements
 </li>
 <li>
 Paid vacation, sick leave, and holidays
 </li>
 <li>
 Mileage reimbursement
 </li>
 <li>
 Health, dental, and vision insurance
 </li>
 <li>
 403(b) retirement plan
 </li>
 </ul>
</div>

Case Manager (HHSS - Housing Navigation + Tenancy)

T.H.E. Health & Wellness Centers

Essential Duties and Responsibilities:● Engages eligible members● Offers services where the member lives, seeks care, or finds most easily accessible and within health plan guidelines● Oversee provision of services and implementation of the Care Plan● Connects with member via phone or in-person to facilitate engagement, assessment, follow-up, and education/training visits to develop and address the Care Plan.● Works in conjunction with member to identify Care Plan goals and objectives.● Connects member to other Community Supports / social services and supports he/she may need.● Accompanies member to office visits, as needed and according to health plan guidelines.● Arranges transportation.● Responsible to convene care conference meetings.● Coordinates with ECM resource partners to obtain data/information to ensure accurate Care Plan updates.● Utilizes eCW and other electronic tracking systems to coordinate services and input data for reporting.● Attends required trainings.● Facilitates internal trainings/updates to clinical and administrative staff members.● Collaborates with IT department to ensure ECM templates are appropriate and effective at capturing needed data/information.● Reviews existing T.H.E.s protocols and polices to match ECM requirements.● Develops new ECM protocols, policies, and accompanying workflows.● Assists the required ECM reports and other internal reports.● Responsible for coordinating with those individuals and/or entities to ensure a seamless experience for the Member and non-duplication of services● Advocate on behalf of Members with health care professionals● Use motivational interviewing, trauma- informed care, and harm-reduction approaches● Coordinate with hospital staff on discharge plan● Accompany Member to office visits, as needed and according to T.H.E. and MCP guidelines● Monitor treatment adherence (including medication)● Provide health promotion and self- management training● Other duties as assigned.Required Education and Qualifications:● Bachelor&rsquo;s Degree in a healthcare, behavioral healthcare, social work, human services, or related field with one year of experience, preferably in working with patients in a clinic setting, providing home health care for patients, or social services case management services to low-income populations with one or more of the following: complex chronic conditions, high utilizer of emergency room and tertiary health care services, severe mental illness, and/or homelessness.● Licensed Vocational Nurse (LVN), licensed behavioral health care professional, social worker, substance abuse counselor, health educator, or other similar paraprofessional preferred.● MPH or related fields preferred● Bilingual in English/Spanish (oral and written)Knowledge. Skills and Abilities:● Strong documentation skills.● Ability to multi-task and prioritize when needed.● Ability to independently seek out resources and work collaboratively.● Ability to develop and maintain good working relationships with staff.● Ability to use computer and learn new software programs.● Excellent interpersonal skills reflecting clarity, diplomacy, and the ability to communicate accurately and effectively with all levels of staff and management.● Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc.● Possesses ability to communicate effectively, both verbally and in writing.● Proficient knowledge of Microsoft Outlook, MS Word, and Excel.● Able to travel and attend professional meetings, conferences, trainings, and clinic sites.● Performs other related duties as assigned.Job Type: Full-timePay: $25.00 - $29.00 per hourBenefits:<ul><li>403(b)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Bilingual ECM Case Manager

Pair Team

<div><h2 class="jobSectionHeader">About Pair Team</h2> 


At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. 


Our Values
<ul>
<li>Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li>Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li>Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li>Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li>Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul><h3 class="jobSectionHeader">In the News</h3>
<ul><li>Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li>TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li>Axios: Pair Team collects $9M for Medicaid-based care</li>
</ul>
<h2 class="jobSectionHeader"> 
About the Opportunity</h2>

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. 

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home 

<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members</li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations</li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li></ul> 

<h3 class="jobSectionHeader">
What You'll Need</h3>
<ul><li>1+ years of general work experience (Case Management preferred)</li>
<li>You are physically located in California
<ul><li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul></li><li>Bilingual &ndash; English/Spanish</li>
<li>Strong understanding of cultural fluency</li>
<li>High degree of empathy</li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity</li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul><li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder</li>
<li>2+ years of case management experience</li>
<li>Experience with motivational interviewing</li>
<li>Knowledge of medical terminology</li>
<li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li></ul> 

<h3 class="jobSectionHeader">
Because We Value You</h3>
<ul><li>Salary: $22-$25/hour</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
Flexible vacation policy <li>- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li></ul><div> 
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires. 
 
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!</div></div>

Bilingual Case Manager (Remote Flexible, Spanish Speaking)

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