case administrator (legal services/administrative support) Jobs in Los Angeles

case administrator (legal services/administrative support)

case handler / case manager - personal injury Jobs in Los Angeles

case handler / case manager - personal injury

case manager, la guadalupe Jobs in Los Angeles

case manager, la guadalupe

clinic manager

lead care manager, ecm program Jobs in Los Angeles

lead care manager, ecm program

case manager

The People Concern

Role: Case Manager
 Reports to: Program Manager
 Program: 1603- Housing Retention
 Department: Permanent Housing
 Location: La Guadalupe - 1800 E. 1st Street, Los Angeles, CA 90033
 Setting: 100% Onsite
 Schedule: Monday - Friday, 8:00am - 4:30pm
 Status: Full-time/Non-Exempt/Non-Management
 Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
 Openings: 1
 
Job Description Summary: 
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
 
Job Description Essential Duties and Responsibilities: 
<ul>
<li>Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).</li>
<li>Develop relationships with Clients with a focus on facilitating independence and maintenance of Improved physical and mental health.</li>
<li>Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients’ treatment team.</li>
<li>Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries.</li>
<li>Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.</li>
<li>Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.</li>
<li>Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.</li>
<li>Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.</li>
<li>Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.</li>
<li>Maintain confidentiality of Client information per HIPAA and internal agency guidelines.</li>
<li>Assist Clients in applying for and obtaining all benefits to which they are entitled.</li>
<li>Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.</li>
<li>Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.</li>
<li>Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.</li>
<li>Communicate effectively with property managers and other third party partners.</li>
<li>Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.</li>
<li>Adapt workload as directed by supervisor in response to funder expectations.</li>
<li>Other duties, as assigned.</li>
</ul>
Job Description Qualifications: 
<ul>
<li>High School Diploma or GED or Equivalent</li>
<li>Bachelor’s degree preferred; or a minimum two years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.</li>
<li>Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.</li>
<li>Willing and able to transport Clients in your personal vehicle.</li>
<li>Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.</li>
</ul>
Job Description Preferred Qualifications: 
<ul>
<li>Demonstrated knowledge of case management, preferred.</li>
</ul>
Job Description Work Environment: 
<ul>
<li>Combination of field and office environment.</li>
<li>Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.</li>
<li>On occasion walk or drive to different local sites.</li>
<li>Will necessitate working in busy and loud environments.</li>
<li>Will be exposed to elements like cold, heat, dust, noise and odor.</li>
<li>May need to bend, stoop, twist, and sit throughout the day.</li>
</ul>
EXPECTED BEHAVIORS OF ALL STAFF
 1. Act as a role model
 2. Demonstrate a sense of responsibility
 3. Continuously learn and improve
 4. Acknowledge your own areas of improvement
 5. Hear and provide honest, specific and direct feedback
 6. Create an environment where everyone is welcomed valued and respected
 7. Collaborate
 
Equal Opportunity Employer
 The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
 About the People Concern
 The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
 
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
 
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
 Benefits & Perks
 <ul>
<li>Medical Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Retirement Planning (403b) & Matching</li>
<li>Paid Holidays</li>
<li>Paid Vacation Days</li>
<li>Paid Sick Days</li>
<li>Employee Assistance Plans (EAP)</li>
<li>TELUS Health</li>
<li>Flexible Spending Account (FSA)</li>
<li>Basic Life / Accidental Death & Dismemberment (AD&D)</li>
<li>Voluntary Short- and Long-Term Disability</li>
<li>Voluntary Pet Insurance</li>
<li>Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More</li>
<li>The People Concern University & Certificates</li>
<li>Corporate Discounts</li>
</ul>

Case Manager, La Guadalupe

Tishbi Law Firm

Our Firm is looking for an EXPERIENCED Case Handler/Manager to handle a variety of Personal Injury matters.<ul><li>Speaking SPANISH is preferred not required.</li><li>We are looking for someone who will have a major impact on our practice and clients, and is looking for a long-term position for an office that continues to evolve and grow.</li><li>The ideal candidate MUST have experience as a legal assistant/administration assistant or Case Handler or Case Manager in a personal Injury Firm.</li><li>Job includes handling clients' files such as communicating with Insurance companies, scheduling and managing clients' doctor appointments, requesting medical records, police report and handling clients' property damage and other related personal injury matters.</li><li>We are looking for a bright, energetic person who is well organized and motivated and self starter. Someone who is able to follow directions and learn quick.</li></ul>Please note that this job description is not exhaustive and may be subject to change or modification at any time.Job Type: Full-timePay: $25.00 - $29.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Our office is located in the Mid Wilshire area, would you be comfortable with the daily commute to the office? This is an in person position.</li></ul>Experience:<ul><li>Personal injury law: 1 year (Required)</li><li>Case management: 1 year (Required)</li></ul>Work Location: In person

Case Handler / Case Manager - Personal Injury

Karns & Karns, LLP

PLAINTIFF'S PERSONAL INJURY law firm is looking for a full-time, EXPERIENCED PRE-LITIGATION CASE MANAGER who can handle all aspects of personal injury claims. PERFORMANCE BONUSES, 401K MATCHING, HEALTH INSURANCE, ANNUAL BONUSES, POLICY LIMITS BONUSES, TREATMENT BONUSES, PARKING/METRO PASSES are all included. No remote work is allowed.Job Type: Full-timePay: $25.00 - $35.00 per hourBenefits:<ul><li>401(k) matching</li><li>Flexible schedule</li><li>Free parking</li><li>Health insurance</li><li>Opportunities for advancement</li><li>Paid sick time</li><li>Paid time off</li><li>Retirement plan</li></ul>Ability to Commute:<ul><li>Los Angeles, CA 90012 (Required)</li></ul>Ability to Relocate:<ul><li>Los Angeles, CA 90012: Relocate before starting work (Required)</li></ul>Work Location: In person

Personal Injury Case Manager 2 Years or more

South Central Family Health Center

<div>Title: Lead Care Manager, ECM Program
Base Salary Range: $45,760 - $67,618 plus benefits
FTE: Full-time, Non-Exempt
We seek a dynamic and experienced Lead Care Manager, ECM Program, who wants to make a difference in our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment!
Our Mission: The Mission of South Central Family Health Center is to improve the quality of life for the diverse Community of inner-city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multicultural environment. To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high-quality, affordable, efficient, and culturally responsive services.
General Summary: The Lead Care Manager (LCM), Enhanced Care Management (ECM), is responsible for coordinating and implementing organization-wide enhanced Care Management. The Lead Care Manager (LCM), Enhanced Care Management (ECM) works closely with medical, dental, behavioral health, and vision teams and patients to develop personalized care plans that address the unique needs of each patient. The Lead Care Manager (LCM) oversees the care management services provided to patients, ensuring that services are efficient, effective, and patient-centered. The LCM ensures that ECM incorporates a broad range of services, including medical, social, and behavioral health services. The LCM serves as a liaison between various healthcare providers, ensuring that all members of the care team are informed about patient statuses and plans. The ideal candidate will have to perform some of the following essential duties.<ul><li>
Oversees and implements provision of the Enhanced Care Management (ECM) services; and identification and achievement of Care Plan goals and objectives with the member that meet their self-identified strengths and health care and psychosocial needs.</li><li>
Offers services where the ECM member lives, seeks care, or finds most easily accessible and within health plan guidelines.</li><li>
Advocates on behalf of members with health care professionals, and connects with ECM member via phone or in-person to facilitate engagement, assessment, follow-up, and education/training visits in order to develop and address the Care Plan.</li><li>
Uses motivational interviewing and trauma-informed care practices and works in conjunction with ECM members to identify Care Plan goals and objectives.</li><li>
Coordinates pre-operative evaluations.</li><li>
Coordinates with ECM resource partners to obtain data/information to ensure accurate Care Plan updates</li><li>
Provides linkage to outside health education, wellness programs, and community resources</li><li>
Assists with translation for staff when necessary.</li><li>
Utilize SCFHC&rsquo;s NextGen and other electronic tracking systems to coordinate services and input data for reporting.</li><li>
Reviews existing SCFHC protocols and polices to match ECM requirements.</li><li>
Outreaches to patients who have missed preventative services (well-child exams, colon and cervical cancer screenings etc.)</li><li>
Coordinates appointments with health care providers to ensure timely delivery of diagnostic, treatment and wellness exams abuse, or poverty.</li></ul>
Qualifications and Experience:<ul><li>
High School Diploma or equivalent required.</li><li>
Bachelor&rsquo;s Degree preferred.</li><li>
Medical Assistant/LVN certification preferred.</li><li>
Knowledge of community resources in area</li><li>
Must have a minimum of 2 years&rsquo; experience in case management in community clinic or FQHC setting.</li><li>
Comfortable working with diverse populations</li><li>
Bilingual in English/Spanish (oral and written).</li><li>
Ability to work flexible hours.</li></ul>
Top benefits or perks: As a team member at South Central Family Health Center, you&rsquo;ll enjoy competitive wages and generous benefits:<ul><li>
Benefits: Health care, dental, life insurance</li><li>
403 (b) Retirement plan</li><li>
Education Reimbursement</li><li>
Career development: Entry-level employees have opportunities to work in management, HR or other areas of the company</li></ul></div>

Lead Care Manager, ECM Program

American Arbitration Association

<div>Description 
 
Case Administrator (Legal Services/Administrative Support) - 2025-151 
The American Arbitration Association (AAA) seeks a detail-oriented and service-driven Case Administrator to manage arbitration and mediation cases across a wide range of industries. You will handle day-to-day case administration through our proprietary case management system (PRISM), correspond with parties, attorneys, and neutrals, and ensure accurate scheduling, documentation, and billing processes. This position is ideal for professionals with a background in customer service or legal support who are interested in alternative dispute resolution and are adept at using technology to manage case data. 
 
Work Environment 
This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location. 
 
Compensation<ul><li> 
Charlotte, Miami, San Antonio: $48,335 &ndash; $51,179</li><li> 
Atlanta, Buffalo, Dallas, Fresno: $51,091 &ndash; $54,096</li><li> 
Houston, Johnston, Minneapolis: $51,961 &ndash; $55,018</li><li> 
Chicago, Philadelphia, Voorhees: $54,329 &ndash; $57,525</li><li> 
Boston, Los Angeles: $56,553 &ndash; $59,880</li><li> 
New York City, San Francisco: $60,323 &ndash; $63,871</li></ul> 
This position is also eligible for quarterly performance-based incentives. 
Our competitive compensation package includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off. 
 
Qualifications<ul><li> 
Associate's degree in business or related field, or equivalent combination of education and experience</li><li> 
Minimum three years of experience in customer service, case administration, or legal environments</li><li> 
Strong written and verbal communication skills; able to interact effectively with diverse stakeholders</li><li> 
Intermediate proficiency in Microsoft Office, especially Excel (pivot tables, formulas, data analysis)</li><li> 
Comfort with web-based systems and adaptability to new technologies, including AI-related tools</li><li> 
Exceptional attention to detail and time management skills</li><li> 
Ability to manage sensitive information with professionalism and discretion</li></ul> 

About Us 
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops. 
 
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.</div>

Case Administrator (Legal Services/Administrative Support)

Adams, Duerk & Kamenstein LLP

Location: Downtown Los AngelesPractice Area: Boutique Civil Litigation Position Type: Full-time, On-siteAbout UsWe are a boutique litigation practice representing clients in high-stakes, complex matters. Our small size means every team member has direct impact on our success, and we are committed to maintaining a professional, efficient, and collegial work environment. We are hiring a Co-Office Manager / Legal Administrator to join our team.The RoleThis position requires a hands-on, highly detailed and responsible leader who can balance traditional office management with direct legal administrative support. You will work closely with attorneys and staff to ensure smooth operations and consistent case support.This position is full-time, non-exempt, and to performed in-person at our offices in downtown Los Angeles.Key Responsibilities<ul><li>Office Operations</li><li>Run day-to-day administrative functions, including office systems, vendors, and supplies.</li><li>Manage office supplies, equipment, and technology, ensuring proper maintenance and procurement.</li><li>Maintain compliance with firm procedures and deadlines.</li><li>Coordinate with IT vendors and troubleshoot technology issues.</li><li>Manage insurance policies, contracts, and other risk-related documentation.</li><li>Case &amp; Attorney Support</li><li>Provide ongoing support to Attorney&rsquo;s and Paralegal&rsquo;s on various projects.</li><li>Assist attorneys with document preparation, filing, and organization.</li><li>Finance &amp; HR</li><li>Assist bookkeeping with billing, accounts receivable, and vendor invoices.</li><li>Help coordinate payroll, benefits, and onboarding.</li><li>Liaise with external vendors or bookkeepers as needed.</li><li>Leadership &amp; Collaboration</li><li>Serve as a point of contact for attorneys, paralegals, clients, and vendors.</li><li>Manage recruitment, onboarding, and training of administrative staff. Ensure staff is trained on relevant technology and software.</li></ul>Qualifications<ul><li>Associates Degree required; paralegal certificate and/or bachelor&rsquo;s degree a plus.</li><li>Minimum 3&ndash;5 years of law firm administrative experience, ideally in a litigation practice.</li><li>Familiarity with legal billing systems and case management tools (Clio, iManage, or similar)</li><li>Excellent organizational, leadership, and communication skills.</li><li>Ability to juggle multiple priorities in a boutique, fast-paced environment.</li><li>Detailed oriented</li><li>Problem solver and initiative taker</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary commensurate with experience.</li><li>Health and PTO benefits.</li><li>A collaborative, close-knit work environment with meaningful responsibility.</li></ul>How to ApplyPlease send your resume and cover letter to recruiting@adkfirm.com with the subject line: Co-Office Manager / Legal Administrator &ndash; [Your Name].Job Type: Full-timePay: $61,407.49 - $73,953.11 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: In person

Co-Office Manager / Legal Administrator

J&Y Law

<div>Benefits: 
<ul><li>401(k)</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Flexible schedule</li>
<li>Free food &amp; snacks</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul> 
General Statement of Responsibilities: 
 
At J&amp;Y Law, the Records Clerk is a key member of the Pre-Litigation Team. This position is responsible for supporting the claims process by coordinating with healthcare providers, insurance companies, and internal teams. The Records Clerk plays a critical role in gathering and organizing all relevant documents, including medical records, bills, and liens, ensuring timely and accurate file preparation. Compassionate communication with clients, attention to detail, and proactive case file management are central to this role. By fostering trust and maintaining high-quality service, the Records Clerk helps ensure a positive client experience. 
 
Key Responsibilities: 
 
Assess case file completeness and secure missing pre-retainer documents as needed 
<ul><li>
</li>Review and verify the Intake and Retainer Packet for accuracy 
<li>
</li>Prioritize Significant Injury (SI) cases for prompt attention 
<li>
</li>Request police reports, photos, call logs, and videos within 24&ndash;48 hours of new intake 
<li>
</li>Request ER hospital records and all pre-retainer records/bills within 24&ndash;48 hours of intake 
<li>
</li>Notify government insurance providers (Medi-Cal, Medicare, IEHP, etc.) within 24&ndash;48 hours 
<li>
</li>Obtain incident reports for premises cases (if not included with R&amp;I) 
<li>
</li>Request necessary documents for wrongful death cases 
<li>
</li>Update case management software with all pre-retainer and non-lien medical provider details 
<li>
</li>Scan, name, and organize medical records and bills in the appropriate folders 
<li>
</li>Save all other relevant reports and documents in the corresponding case folders 
<li>
</li>Notify the Case Manager upon receiving records or reports 
<li>
</li>Conduct introduction calls when the file is forwarded to GFRD 
<li>
</li>Compile all records, bills, and evidence required for demand packages 
<li>
</li>Obtain documentation for out-of-pocket medical expenses and loss of earnings (LOE) 
<li>
</li>Finalize and verify accuracy of the request tab for all medical providers 
<li>
</li>Notify clients when files are forwarded to the Demand Writing department and share writer&rsquo;s contact 
<li>
</li>Regularly review the 30-Day No Contact Report to ensure ongoing client communication 
<li>
</li>Prepare GFRL (Getting File Ready for Litigation) cases with all required MD documentation 
<li>
</li>Seek opportunities to encourage clients to submit positive online reviews 
<li>
</li>Maintain professionalism and uphold J&amp;Y Law&rsquo;s reputation at all times 
<li>
</li>Deliver a high level of client satisfaction throughout the claims process 
<li>
</li>Perform other related tasks as assigned 
<li>
</li></ul>Qualifications and Skills: 
 
Strong organizational and follow-up abilities 
<ul><li>
</li>Meticulous attention to detail 
<li>
</li>Excellent customer service skills with empathy and compassion 
<li>
</li>Clear and professional verbal and written communication 
<li>
</li>Working knowledge of case management procedures and platforms 
<li>
</li>Proficiency in Microsoft Word, Excel, Outlook, and Litify case management software 
<li>
</li>Professional demeanor and polished appearance 
<li>
</li>Focused on achieving personal, departmental, and Firm goals 
<li>
</li>Ability to thrive in a collaborative, team-oriented environment 
<li>
</li><li>Self-motivated and capable of working independently</li>
</ul>
 
At J&amp;Y Law, we don&rsquo;t just offer a job &mdash; we offer a career with purpose, stability, and a team you&rsquo;ll be proud to grow with. We&rsquo;re guided by our core values in everything we do: 
 
Our Core Values: 
 
<ul><li>Client-Centered Service: We put clients first, always striving to support them through some of the most difficult times in their lives with compassion and diligence. 
</li><li>Excellence in Work Product: We are committed to delivering high-quality, accurate, and timely work in every case. 
</li><li>Integrity &amp; Accountability: We take ownership of our responsibilities and act with integrity in all client and team interactions. 
</li><li>Continuous Improvement: We embrace growth and learning, seeking ways to improve our processes, skills, and service every day. 
</li><li>Team Collaboration: We believe in supporting one another and fostering an inclusive, respectful, and results-driven team culture. 
</li><li>Passion for Justice: We are dedicated to advocating for the rights of the injured and holding negligent parties accountable. &mdash; we offer a career with purpose, stability, and a team you&rsquo;ll be proud to grow with.</li></ul> 
 
Flexible work from home options available.</div>

Personal Injury - Records Clerk

Explore 129+ Case manager in Los Angeles this September. Find roles across top companies and apply now to boost your career.