case manager

988 chat & text counselor, per diem Jobs in Los Angeles

988 chat & text counselor, per diem

988 crisis counselor, bilingual (spanish) Jobs in Los Angeles

account manager - los angeles Jobs in Los Angeles

account manager - los angeles

account manager- customer account -southern california Jobs in Los Angeles

bilingual case manager remote flexible spanish speaking

Special Service for Groups, Inc- HOPICS

<div>SPECIAL SERVICE FOR GROUPS, INC.
Title: FCHN Case Manager (Bilingual) Division: HOPICS/CES &ndash; Families
FLSA: Non-Exempt, Full-Time Supervisor: FCHN Program Manager
Pay Range or Rate: $25.00 - $27.00 per hour
Schedule: Monday &ndash; Friday, 8:30 AM &ndash; 5:00 PM (Some evenings and weekends may be required)<h3 class="jobSectionHeader">
Summary</h3>
Under the direction of the Family Crisis Housing Network (FCHN) Program Manager, the Bilingual Case Manager provides comprehensive case management services to homeless families enrolled in the Family Crisis Housing Program. The Case Manager supports families through engagement, assessment, service planning, housing stabilization, and connection to community resources with the goal of helping participants achieve self-sufficiency and secure permanent housing.<h3 class="jobSectionHeader">
Essential Functions</h3><ul><li>Serve as the primary point of contact for families residing in crisis housing locations, including subcontracted crisis housing sites and motels.</li><li>Complete participant intakes, enrollments, program orientations, and reviews of program expectations.</li><li>Coordinate services between Crisis Housing, Time Limited Subsidy, Problem Solving, CES Matching, Housing Navigation, and Family Advocate programs.</li><li>Develop and maintain professional relationships with participants while maintaining confidentiality.</li><li>Maintain an active caseload and provide weekly follow-up with participants to support housing and service plan goals.</li><li>Assist participants with obtaining required documentation and becoming &quot;document ready&quot; for housing opportunities.</li><li>Connect families to mainstream benefits, employment services, childcare resources, health services, and other supportive services.</li><li>Facilitate referrals and linkages to co-located Family Solution Center services and community partners.</li><li>Transport participants to appointments, housing viewings, events, and other program-related activities as needed.</li><li>Assist families with housing search activities and housing stabilization planning.</li><li>Support participants in identifying barriers and developing solutions that promote self-sufficiency.</li><li>Conduct crisis intervention, mediation, and participant advocacy as needed.</li><li>Assist participants in developing successful housing exit plans and identifying permanent housing destinations.</li></ul><h3 class="jobSectionHeader">
Program Functions</h3><ul><li>Track participant services, referrals, and housing stability plans.</li><li>Coordinate with Placement Coordinators and Housing Navigation staff regarding participant housing placements and length of stay.</li><li>Provide ongoing service updates and communication to families in crisis housing.</li><li>Complete quarterly inspections of assigned crisis housing sites.</li><li>Communicate housing site concerns and barriers to appropriate program staff.</li><li>Participate in case conferences, stakeholder meetings, Family Solution Center meetings, and other required collaborative activities.</li><li>Engage landlords and property owners to increase housing opportunities for program participants.</li><li>Maintain professional boundaries and adhere to SSG&rsquo;s Code of Ethics and HOPICS Core Values.</li><li>Represent the Agency professionally at meetings, trainings, and community events.</li><li>Respond to calls, emails, and participant inquiries in a timely manner.</li><li>Perform other duties as assigned.</li></ul><h3 class="jobSectionHeader">
Reporting and Documentation</h3><ul><li>Maintain accurate participant records in compliance with HIPAA, 42 CFR Part 2, and program requirements.</li><li>Track participant length of stay and submit extension requests when appropriate.</li><li>Maintain accurate client information in HMIS and internal tracking systems.</li><li>Enter case notes into HMIS within 24 hours using the DAP (Data, Assessment, and Plan) format.</li><li>Upload participant documents and complete HMIS enrollments and exits in a timely manner.</li><li>Maintain daily updates to required case management tracking systems and reports.</li></ul><h3 class="jobSectionHeader">
Minimum Qualifications - Knowledge, Skills and Abilities Required</h3><ul><li>Associate Degree in Social Services, Business, Housing, or a related field from an accredited institution; OR two (2) years of experience in social services, case management, homelessness services, or a related field.</li><li>Experience working with homeless individuals and families preferred.</li><li>Knowledge of case management practices, housing resources, community services, and documentation requirements.</li><li>Proficiency with Microsoft Office Suite and database systems.</li><li>Strong verbal and written communication skills.</li><li>Ability to work effectively with individuals from diverse cultural, ethnic, and socioeconomic backgrounds.</li><li>Must be fully bilingual in Spanish and English, both written and verbal.</li><li>Verification of Employment Eligibility and successful Background Clearance required.</li><li>TB clearance required prior to hire or within seven (7) days of employment and renewed annually thereafter.</li><li>CPR and First Aid certification required within 30 days of employment.</li><li>Valid California Driver's License, reliable transportation, and current automobile insurance required.</li><li>Ability to maintain regular and punctual attendance.</li></ul><h3 class="jobSectionHeader">
Non-Essential Qualifications</h3><ul><li>Experience using HMIS (Homeless Management Information System) preferred.</li></ul><h3 class="jobSectionHeader">
Supervisory Responsibilities</h3>
This position does not have supervisory responsibilities.<h3 class="jobSectionHeader">
Environmental Conditions (Working Conditions)</h3>
This position works in client-friendly environments and requires visits to shelters, crisis housing locations, homeless access centers, and community sites. Local travel is required. The incumbent may work in environments where children and adults are present and where noise levels may vary.<h3 class="jobSectionHeader">
Physical Requirements</h3>
The incumbent regularly sits, stands, walks, drives, types, writes, listens, speaks, and carries materials weighing up to 25 pounds. Duties may include transporting participants, conducting field visits, and attending community meetings.<h3 class="jobSectionHeader">
Mental Requirements</h3>
This position requires the ability to manage multiple priorities, changing schedules, frequent interruptions, and high-volume caseloads. The incumbent must be able to process information, exercise sound judgment, problem solve, and maintain professionalism in a fast-paced environment.
hPdAHFkfzh</div>

FCHN Case Manager Bilingual

<div><div>SPECIAL SERVICE FOR GROUPS, INC.
JOB ANNOUNCEMENT
Title: Permanent Supportive Housing (PSH) Case Manager Division: HOPICS
FLSA: Non-Exempt, Full-Time Supervisor: ICMS/PSH Program Manager
Pay Range or Rate: $23.00 - $29.00 per hour<h3 class="jobSectionHeader">
Summary</h3>
Under the direction of the ICMS/PSH Program Manager, the Permanent Supportive Housing (PSH) Case Manager provides intensive case management and supportive services to individuals experiencing homelessness who have been placed in permanent supportive housing. Services include crisis intervention, harm reduction, housing stabilization, employment support, and linkage to community resources. The Case Manager works closely with Property Management, community partners, and other service providers to support clients in maintaining permanent housing and achieving long-term self-sufficiency.<h3 class="jobSectionHeader">
Essential Functions</h3><ul><li>Coordinate referrals, intake appointments, interviews, and housing lease-up activities with Property Management and DHS.</li><li>Complete client intakes and facilitate housing placement within established program timelines.</li><li>Develop individualized housing stability plans and connect clients to appropriate supportive services and community resources.</li><li>Provide case management, crisis intervention, housing retention support, and ongoing client engagement.</li><li>Assist clients with employment readiness, training opportunities, and job placement resources.</li><li>Maintain accurate and timely client documentation in CHAMP and client files, ensuring all contacts and required documents are entered within 24 hours.</li><li>Conduct regular follow-up with participants to support housing stability and program compliance.</li><li>Coordinate life skills, enrichment, and supportive service activities that promote self-sufficiency.</li><li>Collaborate with Property Management, DHS, community partners, and internal teams to ensure coordinated care.</li><li>Attend case conferences, team meetings, and community events as required.</li><li>Maintain compliance with HIPAA, 42 CFR Part 2, and all funding and program requirements.</li><li>Represent the agency professionally and maintain appropriate professional boundaries.</li><li>Perform other duties as assigned.</li></ul><h3 class="jobSectionHeader">
Minimum Qualifications - Knowledge, Skills and Abilities Required</h3><ul><li>Associate&rsquo;s Degree in Social Services, Business, Housing, or a related field from an accredited institution; OR two (2) years of experience in social services, case management, homelessness services, or a related field.</li><li>Knowledge of case management practices, crisis intervention, housing services, and community resources.</li><li>Proficiency with Microsoft Office Suite and database systems.</li><li>Strong written and verbal communication skills.</li><li>Ability to work effectively with individuals from diverse cultural, ethnic, and socioeconomic backgrounds.</li><li>Must successfully complete employment eligibility verification and background clearance requirements.</li><li>TB clearance required prior to hire or within seven (7) days of employment and renewed annually.</li><li>CPR and First Aid certification required within 30 days of employment.</li><li>Valid California Driver&rsquo;s License, reliable transportation, and current auto insurance required.</li><li>Bilingual candidates are encouraged to apply.</li><li>Experience with HMIS and/or CHAMP preferred.</li></ul><h3 class="jobSectionHeader">
Environmental Conditions (Working Conditions)</h3>
This position operates within residential and community-based settings and requires local travel. The incumbent may work in environments with multiple residents, staff, and community partners present and must be able to adapt to changing priorities and a fast-paced work environment.<h3 class="jobSectionHeader">
Physical Requirements</h3>
The incumbent typically spends a considerable amount of time sitting, standing, walking, driving, typing, carrying materials up to 25 pounds, speaking, listening, and interacting with clients, residents, and community partners.<h3 class="jobSectionHeader">
Mental Requirements</h3>
This position requires the ability to handle frequent interruptions, changing priorities, and multiple deadlines while maintaining professionalism and quality service delivery.</div>
ABaoeJMDUF</div>

Permanent Supportive Housing Case Manager

TeachMe.To

<div><h4 class="jobSectionHeader">Skip the line and apply on our website:</h4>

https://teachme.to/become-a-pro
<h4 class="jobSectionHeader">
About Us</h4>

TeachMe.To is the leading peer-to-peer lessons marketplace, on a mission to connect independent Spanish tutors in Los Angeles, CA with students through online lessons. As a fast-growing destination for online Spanish tutoring jobs, we empower talented educators to share their expertise from anywhere. With thousands of instructors and over 2 million students visiting our marketplace, we invite you to join a movement that's reshaping how students learn Spanish.
<h4 class="jobSectionHeader">
Role Overview</h4>

We are seeking skilled and dedicated online Spanish tutors serving students in Los Angeles, CA to join our dynamic platform. Whether you're a seasoned Spanish tutor or new to teaching, our flexible, fully remote model lets you set your own schedule, define your rates, and work one-on-one with motivated students over video, all from the comfort of your home.
<h4 class="jobSectionHeader">
Responsibilities</h4>
<ul><li>Personalized Online Tutoring: Deliver one-on-one Spanish sessions over video, tailored to each student's goals, level, and learning style.</li>
<li>Conversational Fluency: Help students build real speaking confidence in Spanish through guided conversation and pronunciation practice.</li><li>
Grammar &amp; Comprehension: Strengthen grammar, vocabulary, and reading comprehension with lessons matched to each student's level.</li>
<li>Progress &amp; Accountability: Track each student's growth, assign practice, and keep them motivated session over session.</li>
</ul><h4 class="jobSectionHeader">Requirements</h4>
<ul><li>Fluency in Spanish and prior experience teaching or tutoring the language.</li>
<li>A reliable internet connection and a quiet space for online video lessons.</li>
<li>Excellent communication skills to engage, motivate, and effectively teach students of all levels.</li>
</ul><h4 class="jobSectionHeader">Benefits</h4>
<ul><li>Work From Anywhere: Teach 100% online on your own schedule, with no commute and full control over your availability.</li>
<li>Set Your Own Rates: Price your lessons to reflect your expertise and experience.</li>
<li>Dynamic Student Base: Get immediate access to eager learners, expanding your reach well beyond your local area.</li>
<li>Zero Hassle: We handle scheduling, payments, and marketing, so you can focus on delivering top-notch Spanish instruction.</li>
</ul>
TeachMe.To is more than just a platform, it's your opportunity to make a real impact and build a rewarding tutoring career on your terms. If you're ready to turn your expertise into your profession, we're eager to welcome you aboard.</div>

Spanish Tutor (Private) in Los Angeles, CA | TeachMe.To

Pair Team

<div><h2 class="jobSectionHeader">About Pair Team</h2> 


At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. 


Our Values
<ul>
<li>Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li>Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li>Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li>Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li>Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul><h3 class="jobSectionHeader">In the News</h3>
<ul><li>Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li>TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li>Axios: Pair Team collects $9M for Medicaid-based care</li>
</ul>
<h2 class="jobSectionHeader"> 
About the Opportunity</h2>

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. 

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home 

<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members</li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations</li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li></ul> 

<h3 class="jobSectionHeader">
What You'll Need</h3>
<ul><li>1+ years of general work experience (Case Management preferred)</li>
<li>You are physically located in California
<ul><li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul></li><li>Bilingual &ndash; English/Spanish</li>
<li>Strong understanding of cultural fluency</li>
<li>High degree of empathy</li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity</li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul><li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder</li>
<li>2+ years of case management experience</li>
<li>Experience with motivational interviewing</li>
<li>Knowledge of medical terminology</li>
<li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li></ul> 

<h3 class="jobSectionHeader">
Because We Value You</h3>
<ul><li>Salary: $22-$25/hour</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
Flexible vacation policy <li>- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li></ul><div> 
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires. 
 
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!</div></div>

Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)

Didi Hirsch Mental Health Services

<div>988 Crisis Counselor, Bilingual Spanish (Olympic Suicide Prevention Center)

This is a fully remote position. The pay for this position is $26.00 per hour with a $3.00 overnight differential.

The schedule is Monday from 7:00am-3:30pm and Tuesday-Wednesday and Sunday from 11:30am-3:30pm PST, totaling 20 hours per week.

This role requires a three-week 40-hour per week training at the start of employment.

Our work schedules are subject to change as necessary to meeting the Agency's and it's client's needs. Reasonable notice is provided to facilitate personal planning.

Ask us about loan repayment programs you may qualify for by working at Didi Hirsch.

About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation&rsquo;s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch&rsquo;s work possible.

Summary

As a bilingual 988 Crisis Counselor, you will be responsible for providing crisis intervention, emotional support, and resources to all help-seekers in English and Spanish via telephone. A high emphasis is placed on quality assurance and efficiency for this role.

Primary Duties
<ul>
<li>Offers crisis counseling services via telephone and chat.</li>
<li>Works alongside shift supervisors to answer, manage, screen and conduct risk assessments of crisis calls.</li>
<li>Serves as a mandated reporter in cases of suspected abuse.</li>
<li>Maintains accurate and detailed call reports.</li>
<li>Fulfills continuing education requirements as requested or required for the agency and the Suicide Prevention Center program.</li>
<li>Assists in the training process of new counselors and volunteers.</li>
<li>Participates in community outreach and/or media events such as resource tables and presentations about suicide prevention.</li>
<li>Attends routinely scheduled meetings as requested or required for the Suicide Prevention Center.</li>
</ul>
Position Requirements
<ul>
<li>Fluency in required language for assigned program (Spanish).</li>
<li>Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred.</li>
<li>Possess a high school Diploma or equivalent.</li>
<li>Be 18 years of age or older.</li>
<li>Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background, and demonstrate a high level of emotional intelligence in the process.</li>
<li>Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines.</li>
<li>Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time.</li>
<li>Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace.</li>
<li>Be empathetic, flexible, and adaptable to varying situations.</li>
<li>Have open availability and flexibility to work within the program&rsquo;s operating hours, including weekends and holidays.</li>
<li>Be reliable and able to adhere to schedules based upon program needs.</li>
<li>Complete yearly required continuing education trainings.</li>
<li>Have knowledge of all job specific skills including safety assessment, data collection, and triage.</li>
<li>Goal-oriented team player with strong experience working in large and complex systems.</li>
<li>A commitment to team objectives and Didi Hirsch philosophies.</li>
<li>Successfully pass our pre-employment screening, including a background check and live scan fingerprinting.</li></ul> 

<div>
Our Vision

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.

Our Mission

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.

CORE VALUES

Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. 

Diversity &amp; Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging.

Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. 

Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.

Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. 

Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.
</div>
<div><div>#LI-LR1 #LI-Remote
</div>
</div>Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

988 Crisis Counselor, Bilingual (Spanish)

Children's Institute, Inc.

<div>The Facilitator embraces CII&rsquo;s North Star and serves children, youth, and families through a whole-family approach, providing program participants with access to comprehensive services and support to reach their full potential. Uses independent judgment and discretion to provide direct services including case planning, advocacy, outreach, linkage, and home visitation activities for children, youth, and families in collaboration with a team.<h1 class="jobSectionHeader">
DUTIES</h1><h2 class="jobSectionHeader">
SUMMARY</h2>
The Facilitator embraces CII&rsquo;s North Star and serves children, youth, and families through a whole-family approach, providing program participants with access to comprehensive services and support to reach their full potential. Uses independent judgment and discretion to provide direct services including case planning, advocacy, outreach, linkage, and home visitation activities for children, youth, and families in collaboration with a team.<h2 class="jobSectionHeader">
ESSENTIAL DUTIES</h2>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Uses independent judgment and discretion to conduct regular home visits to determine program participant needs and provides skills building, guidance and support to families.</li><li>
Participates in and remains available to assist in crisis intervention and to provide support and assistance to program participants in resolving problems.</li><li>
Uses independent judgment and discretion to provide case planning, linkage, and support services to children, youth, and families, including internal linkages to supportive services, referrals, and coordination with educational and employment services, pediatric and dental care, and other services as needed.</li><li>
Ensures timely and quality documentation of participant services in accordance with all agency and contractual requirements, including ensuring records are always audit ready.</li><li>
 Represent CII at DCFS, DMH and community meetings; promotes CII&rsquo;s goals and philosophies; participates in community committees and networks; and actively collaborates with others.</li><li>
Establishes and maintains rapport and effective working relationships with children, youth, and families and works effectively within CII and community at large.</li><li>
Uses independent judgment and discretion to assess and identify participant&rsquo;s needs.</li><li>
In collaboration with participants, develops meaningful goals, monitors progress, measures program outcomes, and provides community referrals. and provide community referrals to clients.</li><li>
Tailors services and supports to be accessible, coordinated, appealing, non-stigmatizing, trauma-informed, and developmentally appropriate, building on strengths and protective capacities and enabling program participants to pursue their goals.</li><li>
Advocates on behalf of the participant with other agencies, government programs and similar providers to help them receive needed services.</li><li>
Participates in integrated case conferences and team meetings to monitor individual needs and services plans, ensuring effective quality clinical service delivery in alignment with CII&rsquo;s whole-family approach to services.</li><li>
Ensures accurate and timely completion of outcome and evaluation testing and reports required by the program.</li><li>
Develops and maintains effective working relations with other agencies, schools, community organizations, placement centers and other resources to improve services for CII clients.</li></ul><h2 class="jobSectionHeader">
ADDITIONAL DUTIES</h2><ul><li>
As required, conducts intake interviews to gather information and completes required paperwork.</li><li>
Continuously increases professional knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in in-service programs.</li><li>
Develops and maintains knowledge of service standards and policies as stipulated by contract, licensing, and/or other governing bodies.</li><li>
Other duties and special projects as assigned.</li></ul><h2 class="jobSectionHeader">
SUPERVISORY RESPONSIBILITIES</h2><ul><li>
This job has no supervisory responsibilities.</li></ul><h1 class="jobSectionHeader">
QUALIFICATIONS</h1><h2 class="jobSectionHeader">
EDUCATION &amp; EXPERIENCE</h2><ul><li>
The specific education and experience requirements for this position differ based on the program or contract under which the employee is hired. Please note the specific requirements for each program as follows:</li></ul><h2 class="jobSectionHeader">
PFF Home Visitor</h2><ul><li>
Master&rsquo;s Degree in Social Work, Psychology, Marriage and Family Counseling, or a closely related field</li><li>
Case Management experience preferred</li><li>
Early Childhood Development experience preferred</li><li>
Experience working with children, youth, and families involved in the child welfare system preferred</li><li>
May request an education waiver from DCFS prior to extending an offer:<ul><li>
Master&rsquo;s Degree in an unrelated field and strong relevant experience</li><li>
Current enrollment in a Master&rsquo;s program in Social Work, Psychology, or a closely related field, with:<ul><li>
At least 50% of coursework completed</li><li>
Good academic standing</li><li>
A minimum of two years&rsquo; experience in home visitation, child protective services, case management, therapeutic services, or work with children 0-5</li></ul></li></ul></li></ul>
FP IHOC<ul><li>
Master&rsquo;s Degree in a human services field preferred</li><li>
Case management experience preferred</li><li>
Experience working with children, youth, and families involved in the child welfare system preferred</li><li>
May request an education waiver from DCFS prior to extending an offer: Bachelor&rsquo;s degree in behavioral sciences of a related field, and experience providing direct services in a social services agency.</li></ul><h2 class="jobSectionHeader">
Launch Transition Facilitator</h2><ul><li>
Bachelor&rsquo;s degree and 4 years&rsquo; experience providing case management services, OR Master&rsquo;s degree and 1 year of experience providing case management services</li><li>
Experience working with children, youth, and families involved in the child welfare system preferred</li></ul>
OTHER QUALIFICATIONS<ul><li>
Valid driver's license and state-required auto insurance or access to reliable transportation depending on business needs.</li><li>
Required to travel to sites extensively (&gt; 50% of the time).</li><li>
Spanish / English bilingual preferred.</li><li>
Strong ability to work with others towards a common goal.</li><li>
Ability to handle confidential information.</li><li>
Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.</li><li>
Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.</li><li>
Sensitivity to service population&rsquo;s cultural and socioeconomic characteristics.</li><li>
Excellent verbal and written communication skills.</li></ul><h2 class="jobSectionHeader">
CERTIFICATES, LICENSES, REGISTRATIONS</h2><ul><li>
None required.</li></ul><h2 class="jobSectionHeader">
COMPUTER SKILLS</h2><ul><li>
Working knowledge of computer programs in a Windows environment, including Word, Excel and E-mail.</li></ul><h2 class="jobSectionHeader">
VISION REQUIREMENTS</h2><ul><li>
No special vision requirements.</li></ul><h2 class="jobSectionHeader">
NOISE LEVEL</h2><ul><li>
Moderate noise</li></ul><h2 class="jobSectionHeader">
REQUIRED TRAINING</h2><ul><li>
New Hire Orientation</li><li>
Mandated Reporter</li><li>
Timekeeping &amp; Attendance</li><li>
AB-1343: Sexual Harassment Prevention training</li><li>
WRAP program only &ndash; Wraparound basic training</li><li>
Family Preservation program only &ndash; Family Preservation basic training</li></ul>
COMPENSATION:
$26.75 USD - $32.10 USD
In accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.
BENEFITS:<ul><li>
Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year</li><li>
Excellent medical, dental, and vision insurance for eligible employees and qualified dependents</li><li>
403b Retirement Plan with employer contribution for eligible employees</li><li>
Up to $4,500 in tuition reimbursement per calendar year</li><li>
Eligible for the Public Service Loan Forgiveness program</li><li>
Flexible Spending Account (FSA) &amp; Health Savings Account (HSA)</li><li>
Employer paid Life and AD&amp;D Insurance</li><li>
Voluntary Supplemental Insurance</li><li>
Opportunity for growth &amp; advancement</li><li>
Professional development &amp; continued training</li><li>
Team building &amp; bonding through company sponsored events &amp; activities</li></ul>
CONTINGENCIES:<ul><li>
Influenza immunization or declination</li><li>
COVID-19, MMR and Tdap immunizations</li><li>
Education verification</li><li>
Reference check</li><li>
Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services</li><li>
Drug and alcohol screening</li><li>
Tuberculosis screening</li></ul></div>

Temporary Transition Facilitator

Pediatric Management Group

Primary Purpose of the Position:The Revenue Cycle Associate II is responsible to work accounts to maximize cash collected. Position also performs a variety of duties which may include answering in-coming telephone calls, documenting insurance information, verification of eligibility and billing/appealing claims to the various insurance carriers. This position is responsible for handling patient accounts in a team environment with a number of additional duties as needed for operational needs.Essential Duties of the Position May Include The Following:&middot; Reviews claims to ensure all key components were submitted accurately to the correct payer.&middot; Reviews correspondence and denial information to determine why claims have not been paid and takes appropriate actions to ensure the accurate and timely submission of claims.&middot; Researches and analyzes accounts and payments to determine whether charges were billed properly, and to resolve incorrect information on patient accounts; reverses balance to credit or debit if charges were improperly billed.&middot; Corrects and resubmits claims and identifies issues that require attention. Makes all the appropriate corrections in the system and submits appeals as appropriate, following individual payer guidelines and including all supporting documentation.&middot; Contacts insurance companies and or patient/guarantor to verify insurance eligibility and resolve payment problems; provides information to expedite collection process.&middot; Prepares adjustments for charges which cannot be billed and processes or submits to the supervisor per adjustment guidelines.&middot; Ensures authorization, TARs/SARs are included in claim submissions to payers and follows appropriate steps to secure the authorization/retro authorization.&middot; Ability to assist with special projects as needed.&middot; Demonstrates the ability to identify trends that may result in system improvement and or special project assignments.&middot; Consistently meets productivity and quality standards.&middot; Assists with training and mentoring new hires or peers.&middot; Effectively works complex and escalated claims.Job Qualifications:Knowledge and skill:1. At least three (3) years&rsquo; healthcare experience in customer service, exposure to payer authorization requirements, post-billing denials, insurance verification and intermediate collector experience preferred.2. Ability to communicate effectively in both written and verbal format with internal and external customers.3. Ability to handle multiple tasks simultaneously.4. Familiarity with payer billing and reimbursement guidelines &amp; regulations, including ability to read and interpret payer Explanation of Benefits (EOB), and Remittance Advice Details (RAD). Working knowledge of Medi-Cal and CCS preferred.5. General ICD.10 knowledge.6. Ability to determine correct claim processing related to payer recoupments, overpayments/credits/refunds &amp; underpayments.7. Ability to organize and manage time effectively.8. Handle, in a professional and confidential manner, all correspondence, documentation, and files following HIPAA &amp; PHI guidelines.9. Ability to work independently and as a part of a larger team.10. Microsoft-Word, Outlook &amp; Excel knowledge.11. Highly customer centric position with strong customer service abilities12. Bilingual in Spanish is preferred but not required.Job Type: Full-timePay: $22.34 - $34.90 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Los Angeles, CA 90010

Revenue Cycle Associate II - Medical Collector

Explore 78+ Bilingual case manager remote flexible spanish speaking in Los Angeles this June. Find roles across top companies and apply now to boost your career.