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behavioral health case manager

Optum

<div>Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. 
The Clinical Wellbeing Specialist role is a part of a clinical team focused on behavioral health and emotional wellbeing navigation and support. The team is responsible for care and case management, which includes authorizations and coordination and assurance of appropriate levels of care to members, along with in the moment solution focused consultations and crisis support. 
The Clinical Wellbeing Specialist provides one-to-one engagement support with members using clinical expertise to conduct a thorough telephonic assessment of risk to self or others, clinical screening for substance abuse and medical co-morbidities for members. Solution Focused Consultation, Motivational Interviewing, and Short-Term problem resolution are the clinical modalities used to develop an individualized action plan, guiding members to appropriate benefits and resources provided by employer, community and other cross-carrier vendors. The role will provide case management services through review and evaluation of inpatient and outpatient behavioral health treatments for medical necessity, emergency status, and quality of care. The team is empowered to achieve the best possible outcome for the consumer by understanding where the consumer is at with their needs and ensuring the member receives the right care at the right time. The role includes telephonic, digital chat, and/or digital messaging for member interaction. Clinical specialists also coordinate and facilitate the response to high-risk situations through consultation with licensed staff. Work volume comes from both an inbound and outbound queue, both on demand and self-managed. 
Clinical Wellbeing Specialists are trained on the foundations of coaching and expected to fulfill their job duties by applying this skillset as a means of experience design. Clinical Wellbeing Specialists are expected to support goal articulation and activate the appropriate benefit or resource available to each unique member. This includes various clinical resources both within the team, as well as through broad partnerships in the organization.<div></div><div> 
If you are located in California, you will have the flexibility to work from home XX days and the office xx days a week in this hybrid role* as you take on some tough challenges.</div> 
Primary Responsibilities:<ul><li>
Engage individually with members to clinically and holistically assess the reason for call and presenting needs including issues impacting the individual's personal wellbeing, emotional and physical health, and personal safety</li><li>
Genuine passion for improving a member's behavioral health experience, supporting adults, youth, and families</li><li>
&quot;Provides services for adults, youth and families via inbound and outbound phone queues, inbound chats, and additional communications&quot;</li><li>
Anticipates member needs and proactively identifies solutions</li><li>
Conduct thorough assessment of risk of harm to self, or others; assist with safety planning and coordinating services with emergency personnel and hospital staff through consultation with other licensed staff in order to access appropriate level of care and ongoing support</li><li>
Coordinate follow-up care and services to individuals and organizations, as appropriate</li><li>
Develop next steps and identify meaningful goals and resources utilizing Solution Focused Consultation model</li><li>
Provide appropriate type of service based on member's presentation, clinical history and needs and accurately differentiate between EWS and BH services</li><li>
Formulate short term problem resolution plan of action and provide Full Benefit Exploration reviewing the appropriate tools and resources to support the plan, offer and refer clients to additional benefits, and authorize additional services including behavioral health, and/or contracted</li><li>
EWS and behavioral health network providers</li><li>
Formulate accurate description of member's clinical presentation in their individual clinical records and maintaining appropriate records, case notes, forms and reports as well as database entries</li><li>
Provide training in coaching skills foundations and successfully employs techniques in engagements with a focus on member goal articulation and achievement</li><li>
Fosters a service-oriented environment and participates in human centered experience development</li><li>
Identifies solutions to non-standard requests and problems</li><li>
Solves moderately complex problems and/or conducts moderately complex analyses</li><li>
Works with minimal guidance; seeks guidance on only the most complex tasks</li><li>
Translates concepts in practice</li><li>
Provides explanations and information to others on difficult issues</li><li>
Coaches, provides feedback and guides others, acting as a resource for others with less experience</li><li>
Participate in staff meetings, case consultations, and training opportunities</li><li>
Consult as required with other licensed staff and supervisors</li></ul> 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:<ul><li>
Licensed Mental Health Clinician with a Master's degree in psychology, social work, counseling or marriage, or family counseling, or related mental health discipline</li><li>
Active, unrestricted independent clinical license in the state of California</li><li>
Ability to work any of our 8.5-hour shift schedules during our normal business hours of Monday-Friday 6:45am - 7:15pm CST. It may be necessary, given the business need, to work occasional overtime</li><li>
Designated workspace and access to secure high-speed internet via cable/DSL in home</li><li>
Permanent residence in the state of California</li></ul> 
Preferred Qualifications:<ul><li>
2+ years of child and family experience</li><li>
Experience supporting members in an inbound call center</li><li>
Proven solid written, verbal and interpersonal skills. Able to use various computer applications and move through computer screens while talking with members</li><li>
Proven ability to build rapport, assess and address risk, and develop goals with members in a telephonic and/or online</li><li>
Proven ability to work with a culturally and geographically diverse population</li><li>
Proven ability to address a variety of problems and issues as presented by members</li><li>
Proven ability to work flexibly and creatively with other professional team members</li></ul><ul><li> 
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.</li></ul> 
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</div>

Mental Health Clinical Wellbeing Specialist - Remote in California

Pair Team

<div><h2 class="jobSectionHeader">About Pair Team</h2> 


At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. 


Our Values
<ul>
<li>Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li>Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li>Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li>Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li>Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul><h3 class="jobSectionHeader">In the News</h3>
<ul><li>Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li>TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li>Axios: Pair Team collects $9M for Medicaid-based care</li>
</ul>
<h2 class="jobSectionHeader"> 
About the Opportunity</h2>

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. 

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home 

<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members</li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations</li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li></ul> 

<h3 class="jobSectionHeader">
What You'll Need</h3>
<ul><li>1+ years of general work experience (Case Management preferred)</li>
<li>You are physically located in California
<ul><li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul></li><li>Strong understanding of cultural fluency</li>
<li>High degree of empathy</li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity</li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul><li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder</li>
<li>2+ years of case management experience</li>
<li>Experience with motivational interviewing</li>
<li>Knowledge of medical terminology</li>
<li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li></ul> 

<h3 class="jobSectionHeader">
Because We Value You</h3>
<ul><li>Salary: $25/hr</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
Flexible vacation policy <li>- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li></ul><div> 
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires. 
 
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!</div></div>

Case Management Specialist (Remote Flexible, Non-Bilingual)

Law Offices of Jacob Emrani

CallJacob.com is hiring as we are growing because our clients need us!!WE ARE HIRING FOR MULTIPLE POSITIONSINTAKE DEPARTMENTS, TO DO INITIAL INTAKE WITH NEW CALLSCASE MANAGERS, TO HANDLED CASES FROM A TO ZDEMAND WRITERNEGOTIATORLITIGATION PARALEGALIF YOU ARE LOOKING FOR A HOME AND WANT TO BE APPRECIATED FOR YOUR KNOWLEDGE, PRODUCTION AND HARD WORK THEN THIS IS THE POSITION FOR YOUYOU MUST HAVE PRIOR PERSONAL INJURY LAW FIRM EXPERIENCE FOR ALL THE ABOVE OPEN POSITIONS TO BE CONSIDERED.we are one of the fastest growing plaintiff personal injury Law Firms in California and ARE LOOKING TO HIRE THE BEST EXPERIENCED PEOPLE FOR THE MULTIPLE POSITIONS BELOWWE HAVE UNLIMITED GROWTH POTENTIAL IF YOU ARE AN EXPERT IN Personal Injury , AND ARE SELF DRIVEN TO SUCCEED AND BEAT EXPECTATIONSPositions we are hiring for1) intake department assistantthis requires you to know the ins an outs of a personal injury case. you will take calls from people with injuries and accidents who are calling our law firm and asking for us to help assist them with their case. this is initial calls and we decided if we will accepts these case and agreed to represent the injured party.2) senior case managerWe are looking for a Case manager to enhance the quality of client management, maximize satisfaction. The successful candidate will be accountable for the full client care cycle. Case manager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client&rsquo;s health and human services needed. A certified case manager with serious injury cases management is a plus.Must be a multi-tasker, and experienced in working up a case from a to z in pre- litigationHaving worked up serious injury and catastrophic cases is a plus.must know how to read medical records and help clients with the best customer service needed for their treatment.<ul><li>Effective communication skills</li><li>Excellent organisational and time management skills</li><li>Familiarity with professional and technical emerging knowledge</li><li>Problem solving skills and ability to multi-task</li><li>Compassionate with teamwork skills</li></ul>must have experience in high volume practice.must be able to handle 100 cases and achieve the following below<ul><li>Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered</li><li>Handle case assignments, draft service plans, review case progress and determine case closure</li><li>Help clients achieve wellness and autonomy</li><li>Facilitate multiple care aspects (case coordination, information sharing, etc)</li><li>Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options</li><li>Develop effective working relations and cooperate with medical team throughout the entire case management proces</li><li>Take the extra mile and interact with clients to keep track of their progress and to ensure satisfaction</li><li>Record cases information in our management system, complete accurately all necessary forms and produce statistical reports</li><li>Promote quality and cost-effective interventions and outcomes</li><li>Assess and address motivational and psycho-social issues</li><li>Adhere to professional standards as outlined by protocols, rules and regulations</li></ul>3) demand writer write detailed demands to be presented to the insurance company after the client if finished with their treatments. this job requires prior experience on how to put a package together including medical reports/bills/ pictures.4) breakdown dept negotiatormust have experience doing breakdowns/ disbursements and negotiations to reduce medical providers bills. must be aggressive and goal oriented.you will not be considered unless you have experience doing the either of the above in a Personal injury firm already.FOR FASTER RESPONSE TO YOUR RESUME1) which position you are applying for?2) ADD COVER LETTER WHY YOU ARE THE RIGHT FIT ?3) PROVIDE DESIRED PAY?Our reputation is based on our great results and amazing customer service because of our intelligent, high IQ, and experience team.You must be great at customer service and understanding personal injury clients needsJob Type: Full-timePay: $17.00 - $40.00 per hourJob Type: Full-timePay: $18.00 - $40.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>Personal injury law: 3 years (Required)</li><li>Litigation: 2 years (Preferred)</li></ul>Work Location: In person

Personal Injury Law firm case manager/ Demand writer/intake

STARS Behavioral Health Group

<div><h1 class="jobSectionHeader">Partner with us in making a positive change!</h1>
Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.
Job Title:
Mental Health Therapist
Division/Program:
Los Angeles: MLK Crisis Residential Treatment (VS)
Starting Compensation:
70,304.00 - 73,819.00 USD Per Year
Working Location:
Los Angeles CA 90059
Working Hours/Shift:
Tues-Sat 9 am - 5:30 pm 
Why Join Our Team?<ul><li>
Competitive Compensation: Offering a salary that matches your skills and experience.</li><li>
Generous Time Off: Enjoy ample vacation and holiday pay.</li></ul> 
Comprehensive Benefits Package:<ul><li>
Employer-paid medical, dental, and vision coverage.</li><li>
Additional voluntary benefits to support your lifestyle.</li></ul> 
Professional Growth Opportunities:<ul><li>
On-the-job training with access to paid CEU opportunities.</li><li>
Career development programs designed to help you grow.</li><li>
Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).</li></ul> 
Employee Recognition &amp; Rewards: A culture that celebrates and rewards your hard work and dedication
What you bring to SBHG (Qualifications):<ul><li>
Master&rsquo;s Degree in psychology, social work, or another related mental health field</li><li>
MHS II - Registered with the Board of Behavioral Science as an Associate Marriage and Family Therapist (AMFT), Associate Clinical Social Worker (ACSW) or Associate Professional Clinical Counselor (APCC)</li><li>
MHS III - Registered with the Board of Behavioral Science as a Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW) or Licensed Professional Clinical Counselor (LPCC)</li><li>
Must possess a valid CA driver's license and maintain a driving record that meets the company driver eligibility policy.</li><li>
First Aid certification from persons qualified by agencies including but not limited to the American Red Cross or obtain certification within 90 days of employment.</li></ul>
How you will make a difference (Job Overview):
This position assesses clients at the start of treatment (reviews as needed), develops and maintains treatment plans, and conducts family collateral and discharge planning. The MHS II is a clinical treatment team member who is also responsible for providing direct care to meet the physical and psychosocial needs of the clients through direct and indirect physical and verbal interaction. MHS II will also be engaged in admission and diagnostic formulation, screening incoming referrals, and work with referring parties (i.e. Social Workers, Nurses, hospital liaisons and etc.) to ensure appropriate client care and treatment planning. Duties are performed under the direct supervision of the Clinical Supervisor, but some tasks are accomplished independently.
Division/Program Overview:
Facility &amp; Setting:
<ul><li>16-bed residential facility offering a short-term, home-like environment.</li><li>
24/7 intensive treatment is designed as an alternative to hospitalization or urgent care.</li></ul>
Skills &amp; Transition: Life-skills and interpersonal training, paired with dedicated assistance for locating permanent housing.
Clinical Services Comprehensive physical/psychological evaluations, mental health counseling, and case management.
Learn more about SBHG at: https://www.starsinc.com/stars-inc/
For Additional Information:
Stepgarc4514@gmail.com</div>

Specialist, Mental Health II Bilingual

The People Concern

Role: Peer Case Manager
 Program: 1501-County E6 SPA 4
 Department: Outreach
 Location: E6 DTLA Office - 1625 W. Olympic Blvd., Suite 603, Los Angeles, CA 90015
 Status: Full-Time/Non-Exempt (Hourly)/Non-Management
 Schedule: Monday-Friday, 8:00am-4:30pm
 Setting: 100% Onsite
 Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan
 Openings: 1
 
Summary: 
With the support and in partnership with the E6 team, the E6 Peer Case Manager will support the E6 team successfully engage with people currently living on the streets, for the purpose of getting them matched to permanent, affordable housing. Peer Case Managers will walk the streets of Metro LA (Service Area 4) in teams to identify, engage and assist in housing homeless residents. These teams are part of a new large-scale street-based engagement effort in the Metro Los Angeles Area (Service Area 4). This is a LA County approved strategy to combat homelessness. The goal of E6 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing and supportive services.
 
Essential Duties and Responsibilities: 
<ul>
<li>Conducting outreach to people experiencing homelessness living in Metro LA (Service Area 4)</li>
<li>Assessing the housing needs of people living on the street</li>
<li>Assisting clients in the process of getting affordable housing</li>
<li>Advocating on behalf of client’s needs</li>
<li>Document and account for time spent on client contacts and activities in client record in accordance with agency and funder standards</li>
<li>Attending team meetings and program-wide meetings daily</li>
<li>Providing support to nurses and social workers on the team with their client needs</li>
<li>Accompanying clients to appointments</li>
<li>Providing resource and referral information to clients</li>
<li>Maintain appropriate boundaries at all times</li>
</ul>
Qualifications
 <ul>
<li>Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record preferred</li>
<li>An eagerness to provide top-notch quality services to individuals experiencing homelessness.</li>
<li>Lived experience with homelessness, incarceration, or substance use.</li>
<li>An understanding of and familiarity with homeless services and affordable housing in LA county</li>
<li>Experience in the fields of social work, public health or other types of outreach</li>
<li>Training in harm reduction, “housing first” principles and street-based outreach preferred</li>
</ul>
Preferred Qualifications
 <ul>
<li>High School diploma or GED</li>
<li>Peer Counselor Training</li>
</ul>
Work Environment: 
<ul>
<li>Field (may need to travel) and indoor office environment.</li>
<li>Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.</li>
<li>On occasion walk or drive to different local sites</li>
<li>Will necessitate working in busy and loud environments</li>
<li>Will be exposed to elements like cold, heat, dust, noise and odor</li>
<li>May need to bend, stoop, twist and sit throughout the day</li>
</ul>
EXPECTED BEHAVIORS OF ALL STAFF
 1. Act as a role model
 2. Demonstrate a sense of responsibility
 3. Continuously learn and improve
 4. Acknowledge your own areas of improvement
 5. Hear and provide honest, specific and direct feedback
 6. Create an environment where everyone is welcomed valued and respected
 7. Collaborate
 
Equal Opportunity Employer
 The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
 About the People Concern
 The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
 
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
 
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
 Benefits & Perks
 <ul>
<li>Medical Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Retirement Planning (403b) & Matching</li>
<li>Paid Holidays</li>
<li>Paid Vacation Days</li>
<li>Paid Sick Days</li>
<li>Employee Assistance Plans (EAP)</li>
<li>TELUS Health</li>
<li>Flexible Spending Account (FSA)</li>
<li>Basic Life / Accidental Death & Dismemberment (AD&D)</li>
<li>Voluntary Short- and Long-Term Disability</li>
<li>Voluntary Pet Insurance</li>
<li>Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More</li>
<li>The People Concern University & Certificates</li>
</ul>

Peer Case Manager - E6 DTLA Office

Cedars-Sinai Medical Center

<div><div><div><div>Job ID 16608 Location Los Angeles, California, United States Job Category Strategic Plan / Business Dev Date posted 07/29/2026
</div></div><div>
</div></div><div><h2 class="jobSectionHeader">Job Description</h2>
Align yourself with an organization that has a reputation for excellence. Cedars-Sinai was tied for #1 in California in U.S. News &amp; World Report's &quot;Best Hospitals 2024-25&quot; rankings, and it's all thanks to our team of 14,000+ remarkable employees!
What you will be doing in this role:
The Revenue Cycle Client Services Manager oversees and manages client relationships with Physician Billing Services (PBS) in all areas of the Revenue Cycle. Coordinates responses to client concerns/issues effectively with the PBS Management team. Duties include:
<ul><li>Coordinates all on-boarding activities related to the revenue cycle for new providers including but not limited to: understanding of services to be provided, charge documents, EMR and Practice Management system set up, workflows for charge capture identified and documented, time of service collection process, and client expectations.</li>
<li>Has a good understanding of services provided by the client and how these services are accurately billed to payers.</li>
<li>Functions as the primary point of contact for the client to front-end revenue cycle issues and helps streamline business operations as they relate to the revenue cycle. Works collaboratively with coding/compliance departments to ensure providers are receiving appropriate training and feedback.</li>
<li>Works in close partnership with the operational management team and all PBS departments in order to be proactive in assuring successful charge entry, resolution of accounts receivable and patient satisfaction.</li>
<li>Guides and participates with appropriate PBS management team members in conducting &ldquo;special projects&rdquo; as requested by the client.</li>
<li>Participates in monthly management meetings to organize, coordinate and enhance service functions and provides monthly Client Activity Summaries and Progress Reports to Executive Management.</li>
<li>Maintains regular communications with Coding Department to monitor APCs and resolves subsequent coding issues.</li>
<li>Supports Operations as appropriate in calls or face-to-face meetings on behalf of clients to resolve reimbursement issues with difficult payers.</li>
<li>Handles in a professional and confidential manner all correspondence, documentation, and files Personnel Management. Responsible for managing personnel, including the preparation of employee performance reviews; job interviewing and hiring; determination of raises, promotions, transfers, and terminations.</li>
<li>Manages daily activities, including determining specific employee work assignments. Reviews employee activities for completeness, accuracy, and effectiveness, adjusting staff workload and/or monitoring staff productivity.</li>
<li>Counsel's employees regarding work, attendance, etc. as appropriate, and within departmental guidelines analyses reports on, and provides recommendations for billing, collection, and accounts receivable results, such as A/R aging, volumes and trends.</li>
<li>Recommends Epic system changes as appropriate, documents monthly trends for the key performance indicators of aging days, charges, revenue, denials trend and quality reviews. Includes analysis of these trends and action plans for resolution, as appropriate.</li>
<li>Understands trends and issues affecting collections for overall divisions as well as specific physicians; compiles research and reports for director and physicians accurately and timely.</li>
<li>Prepares and delivers oral and written presentations to PBS Director and client, keeps employees advised of client issues and concerns. Communicates in a clear, effective, and timely manner.</li>
<li>Attends monthly or quarterly meetings with Departmental Managers and Supervisors to discuss client progress. Works closely with other Supervisors and Managers to resolve issues identified during report analyses, and to decide upon future plans of action.</li>
</ul>*Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas*
<h2 class="jobSectionHeader">Qualifications</h2>
Requirements:
A minimum of 5 years of hands on medical (physician) billing experience, with full understanding of all aspects for pro-fee revenue cycle including reimbursement and A/R management or the equivalent required.
A minimum of 5 years of experience and a working knowledge of CPT and ICD-10 coding, as well as State and Federal regulations and guidelines required.
High School Diploma or GED required. Bachelor's degree in healthcare, business management, finance, economics, hospital administration or a related major preferred.
Why work here?
In addition to offering outstanding benefits including paid time off and a 403(b)m we take pride in hiring the best, most passionate employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation.
</div><div><div>Req ID 16608</div> <div>Working Title Client Service Manager (Professional Revenue Cycle)</div> <div>Department CSRC PB - Group 3 CSMCF</div> <div>Business Entity Cedars-Sinai Medical Center</div> <div>Job Category Strategic Plan / Business Dev</div> <div>Job Specialty Sales</div> <div>Overtime Status EXEMPT</div> <div>Primary Shift Day</div> <div>Shift Duration 8 hour</div> <div>Base Pay $93,600.00 - $163,800.00</div></div></div>
 <div><div><h3 class="jobSectionHeader">Diversity and Inclusion at Cedars-Sinai</h3>
We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve &ndash; because that&rsquo;s what our patients, colleagues and communities deserve Quality Care and Research&mdash;For All, By All.
</div><div><h3 class="jobSectionHeader">Our compensation philosophy</h3>
We offer a competitive compensation package for our employees. The base pay range shown generally applies to the greater Los Angeles area and may vary based on work location. Our range takes into account the wide range of factors that are considered in making compensation decisions, including knowledge/skills: relevant experience and training, education/certifications/licensure; and other business and organizational factors. The base pay range does not include any incentive payments that may be applicable to a role. Pay Transparency Non-Discrimination Provision (PDF) .
</div><div><h3 class="jobSectionHeader">Cedars-Sinai is an Equal Employment Opportunity employer.</h3>
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.</div></div>

Client Service Manager (Professional Revenue Cycle)

Easterseals Southern California

<div>Easterseals Southern California transforms lives every day. For over a century, Easterseals has championed inclusion and independence&mdash;delivering essential services like early childhood programs, autism services, employment and independent living support to more than 29,000 people each year. Through advocacy and education, we break barriers and create opportunities for the one-in-four Americans with disabilities.
Starting salary $78,000 annually.
OVERVIEW OF POSITION: Under general supervision, monitors and analyzes the clinical quality of assigned social skills groups; maintains group capacity; provides caregiver training; and provides supervision of direct reports. Functions as a liaison between organization, families, community, and health care providers to ensure a clear work flow of referral, screening, intervention, and transition of all participants receiving social skills services. Monitors the productivity of direct reports and maintains productivity standards as set forth by the agency.
ESSENTIAL FUNCTION:<ul><li>
Creates regional inquiry lists of potential social skills participants. Maintains trial exposures for participants to maintain group capacity of all assigned groups. Manages attendance compliance of a minimum of 80% across all groups assigned. Oversees the trial exposure process for all participants and associates. Monitors the accurate billing of direct reports across assigned social skills groups.</li><li>
Creates initial treatment plans, generates progress reports and term reports of all social skills participants. Leads caregiver training activities, ensuring caregiver involvement and accomplishment of caregiver goals set forth within the authorized period of service. Connects families with community resources and agencies who serve children and adults, as needed.</li><li>
Leads a team a of Social Skills associates; analyzes data collected by the team and guides treatment decisions accordingly; initiates lesson plans for assigned groups; conducts regular staff meetings with team and provides ongoing direction and guidance.</li><li>
Manages parent inquiries and reports parent concerns to Manager. Addresses associate inquiries and concerns. Maintains safety regulations set forth across all Easterseals Center Sites and reports all safety violations to Manager.</li><li>
Conducts assessments and provides supervision to Social Skills associates and participants to meet monthly productivity requirements as set forth by the agency.</li><li>
Maintains materials for Social Skills Group, re-stocking supplies as needed. Manages social skills administrative work tasks (creating materials, inputting data, purging data, etc.) of assigned team members.</li><li>
Performs other duties as assigned.</li></ul>
EDUCATION:<ul><li>
Typically requires a Master&rsquo;s degree from an accredited college or university with a concentration in early childhood education/development, early childhood special education, special education, psychology or related field.</li><li>
Requires a Board-Certified Behavior Analyst (BCBA) certification in good standing or Marriage Family Therapist (MFT) or licensed psychologist.</li></ul>
EXPERIENCE:<ul><li>
3 years of related professional experience working with children with Autism Spectrum Disorders (ASD) in a multi-disciplinary team setting.</li><li>
1-2 years&rsquo; of management experience.</li><li>
Specific locations will require 1-2 years experience in delivery of telehealth treatment AND 1-2 years experience working with adults with Autism Spectrum Disorders (ASD) in a multi-disciplinary team setting.</li></ul>
KNOWLEDGE, SKILLS, ABILITIES:<ul><li>
Strong clinical, administrative, and leadership skills.</li><li>
Demonstrated proficiency in Microsoft Office Applications (Outlook, Word, Excel, etc.).</li><li>
Expert knowledge of scientifically-validated methodologies and behavioral analytic approaches found to benefit children with ASD; familiar with current related research findings.</li><li>
Able to interpret and implement policies, procedures, and regulations.</li><li>
Able to consistently demonstrate good judgment and decision-making skills.</li><li>
Ability to maintain customer service orientation and professionalism in all interactions.</li><li>
Ability to communicate effectively, through oral and written skills, and work cooperatively with a variety of individuals and groups. Must relate well to adults, children and their families and maintain positive affect.</li><li>
Ability to exercise discretion, demonstrate good judgement, and maintain a high level of confidentiality to handle sensitive and confidential situations and documentation.</li><li>
Ability to exercise good judgement and maintain discretion when handling sensitive and/or confidential situations and documentation.</li><li>
Ability to pass a post-offer physical examination and a TB test.</li><li>
Ability to provide proof of required vaccinations or positive titer showing immunity. A signed declination may be acceptable for certain vaccinations.</li><li>
Ability to maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration.</li><li>
Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals of Southern California and/or program requirements.</li></ul>
Carrying/Lifting: Occasional / Up to 30lbs. 
Standing: Occasional / Up to 3 hours per day 
Sitting: Occasional / Up to 3 hours per day 
Walking: Occasional / Up to 3 hours per day 
Repetitive Motion/Activity: Keyboard activity, telephone use, writing 
Visual Acuity: Able to view computer monitor and read newsprint 
Travel: Ability to travel locally 
Environmental Exposure: Good working conditions with almost complete absence of disagreeable elements. Exposure to unpleasant or hazardous working conditions (noise, heat, dust, bodily fluids, etc.) less than 5% of work time</div>

BCBA Social Skills Lead

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