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assistant, chief revenue officer

account manager customer account southern california

UNFI

<div><div>Job Overview:

The Manager Account is responsible for providing high-quality, streamlined service with a focus on corporate initiatives for assigned chain or independent account(s). They operate as a team conductor to manage, direct, and coordinate all sales plans and programs.

The Manager Account is responsible for strategic selling, bringing core product expertise, and leveraging specialists when needed. They are responsible for creating partnering relationships of trust, integrity, customer satisfaction, and loyalty and ensuring customer compliance. They collaborate with their teams to achieve the objective of building out the store.

Job Responsibilities:

Core Responsibilities

Account Management &amp; Strategic Sales Planning
<ul><li>Execute sales plans and goals designed to increase sales, profit margin, and minimize expenses.</li></ul>
<ul><li>Develop joint business plans.</li></ul>
<ul><li>Identify and manage new sales opportunities and servicing of existing accounts.</li></ul>
<ul><li>Forecast profit, volume growth, and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts.
</li></ul><ul><li>Makes key decisions on addressing and identifying customer needs and concerns for assigned accounts.</li></ul>
<ul><li>Bridge between Sales and Ops to manage through challenges and resolve for customers.</li></ul>

Deliver Account Results
<ul><li>Analyze sales reporting and create strategies to drive sales.</li></ul>
<ul><li>Operates as the account conductor and owns the specialty sales deployment process.</li></ul>
<ul><li>Develops and maintains a JBP that drives sales and profit margin.</li></ul>
<ul><li>Responsible for sales and profit margin results for assigned account(s).</li></ul>
<ul><li>Focuses plans to drive sales and profit margin across products and services.</li></ul>
<ul><li>Delivers corporate goals to deliver synergy and cross-selling capabilities to customers.</li></ul>

Manage Relationships
<ul><li>Create and maintain partnerships with vendors, brokers, and other trade partners.</li></ul>
<ul><li>Meet or exceed client expectations and established deadlines.</li></ul>
<ul><li>Drives proactively the company&rsquo;s initiatives to ensure the success of the customer.</li></ul>
<ul><li>Focuses efforts on mutual sales and profit growth.</li></ul>
<ul><li>Owns one or more key account customers.</li></ul>

Manage Execution
<ul><li>Conduct regular reviews of sales activities and effectiveness. May develop promotions and incentives to increase sales and improve performance.</li></ul>
<ul><li>Coordinate with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising, Product Specialists, and Professional Services to identify strategic selling opportunities for account(s).</li></ul>

Performs other duties as assigned.

Job Requirements:

Education/ Certifications:
<ul><li>Bachelor&rsquo;s degree is strongly preferred.</li></ul>
Experience:
<ul><li>Minimum 3 years of sales experience preferred.</li></ul>
<ul><li>Understanding and knowledge of products.</li></ul>
<ul><li>Development and execution of business plans, sales plans, and/or commission programs.</li></ul>
<ul><li>Familiarity with sales opportunities.</li></ul>
<ul><li>Understanding of sales forecasting, programs, promotions, and related techniques.</li></ul>
<ul><li>Understanding of margin and company profitability.</li></ul>
<ul><li>Proven track record of meetings and exceeding customer expectations.</li></ul>
<ul><li>Ability to work in a result-driven environment.</li></ul>
<ul><li>Proficiency in Microsoft Office Suite and company systems.</li></ul>
<ul><li>Demonstrated ability to drive new business and close sales.</li></ul>
Knowledge/Skills/ Abilities
<ul><li>Excellent communication, negotiation, and presentation skills.</li></ul>
<ul><li>Aptitude for financial reporting.</li></ul>
<ul><li>Ability to lead without reporting authority.</li></ul>
<ul><li>Ability to interact at all levels of the business.</li></ul>
<ul><li>Able to manage and coordinate projects.</li></ul>
<ul><li>Able to excel at customer service skills, problem-solving, attention to detail, and organizational skills.</li></ul>
<ul><li>Good judgment is required for this position as there may be times when direct supervision may not be immediately available.</li></ul>
Work Environment:

Hybrid Role:
<ul><li>This position follows a hybrid schedule working in office 3 days per week. The acceptable split between onsite and remote work is determined by the manager. Hybrid associates may choose to work from an office on a more frequent basis than required.</li></ul>
Travel (minor):
<ul><li>This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.</li></ul>
Physical Environment/Demands:

Office Roles:
<ul><li>Most work is performed in a temperature-controlled office environment.</li></ul>
<ul><li>Incumbent may sit for long periods of time at a desk or computer terminal.</li></ul>
<ul><li>While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
</li></ul><ul><li>Incumbent may use calculators, keyboards, telephones, and other office equipment during a normal workday.</li></ul>
<ul><li>Stooping, bending, twisting, and reaching may be required in the completion of job duties.</li></ul>
</div>
UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Compensation:
UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits:
For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.
Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
UNFI&rsquo;s compensation, benefits, and paid time off policies are subject to change in the Company&rsquo;s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.</div>

Account Manager- Customer Account -Southern California

Liberty Healthcare Corporation

<div>Psychologists are encouraged to consider an available Clinical Supervisor position with Liberty Healthcare&rsquo;s multi-site forensic mental health program in California.

This program exclusively serves justice-involved adults who are experiencing mental illness and have recently been determined to be incompetent to stand trial.

The goal of this program is to provide rapid mental health services to people in need - so they may achieve improved behavioral health outcomes as quickly as possible.

Services are provided onsite to inmates at several county jails in located in San Bernardino, Riverside, San Diego, and San Mateo Counties.

As Liberty Healthcare&rsquo;s Clinical Supervisor, you will enjoy an array of responsibilities, including:
<ul>
<li>Overseeing forensic evaluations for people who are justice involved and experiencing mental illness</li>
</ul><ul><li>Ensuring clinical services are consistent with best practices in the forensic mental health field</li>
</ul><ul><li>Leading various quality assurance, compliance, and training initiatives</li>
</ul><ul><li>Direct and indirect supervision of licensed clinicians and ancillary professionals</li>
</ul><ul><li>Collaborating with the program&rsquo;s Executive Director as well as program leaders and staff
</li></ul><ul><li>Fostering collaborative relationships with stakeholders at the California Department of State Hospitals and county sheriff&rsquo;s departments</li>
</ul><ul><li>Providing clinical services occasionally as needed</li>
</ul>
This is primarily a remote role which will allow you to work remotely from your home office in California. Although infrequent, you may be required to occasionally travel to service locations (mostly in Southern California).

As a full-time employee of Liberty Healthcare in this role, you can expect:
<ul>
<li>Starting pay between $130,000 and $145,000 (depending on qualifications)</li>
</ul><ul><li>Health insurance, dental insurance, vision insurance, life insurance, and disability insurance</li>
</ul><ul><li>30 days of paid time off each year for holidays, vacation, sick leave, and personal days</li>
</ul><ul><li>Health Savings Account, 401k plan, and other perks</li>
</ul>
Full details on Liberty's benefits plan are available at www.libertyhealthcare.com/upload/143.pdf
You are a good fit for this role if you possess the following:
<ul>
<li>Professional licensure in California as a Clinical Psychologist</li>
</ul><ul><li>At least two years of forensic mental health experience</li>
</ul><ul><li>Knowledge of best practices in the evaluation and treatment of justice involved people who are experiencing mental illness</li>
</ul><ul><li>Ability to lead others</li>
</ul>
Although this is a remote position, California residency is required.

Liberty Healthcare is an equal opportunity employer committed to diversity, equity, and inclusion. Our organization is composed of, and proudly serves, people of diverse backgrounds and abilities.

If you would like to speak with someone before applying - contact Liz Salazar directly at (610) 590-3751 or elizabeth.salazar@libertyhealth.com

Click &ldquo;Apply&rdquo; and submit your CV for immediate consideration.</div>

Forensic Psychologist - Clinical Supervisor

122016066

Samy&rsquo;s Camera, founded in 1976, is a long-standing professional and consumer photography and videography equipment retailer known for our extensive inventory and knowledgeable staff. We proudly serve professional and consumer photographers, videographers, content creators, rental houses, content studios, ecommerce studios, educational institutions, and houses of worship with professional and consumer camera and production equipment, nationwide.Our wide selection of products is backed by expert support, in-depth product knowledge, hands-on customer engagement, and thoughtful after-sales service.Examples of responsibilities:&middot; Assembly of all the required backup documents, data entry of invoices and prepare checks to vendors on a timely basis.&middot; Reconcile vendor statements and generate/formulate internal reports to managers&middot; Respond to vendors with any questions and research/reconcile as needed.&middot; Maintain vendor account and vendor files in good order and actively seek out potential areas of improvements.&middot; Maintenance of spreadsheets for various payments and discrepancies.&middot; Special projects.Requirements&middot; Proficiency in computers (Google Chrome, Microsoft Edge, Microsoft Excel, Outlook, Word and Accounting Software).&middot; Minimum of 2 years of prior work experience in related field.&middot; Good written and verbal communications skills.&middot; Friendly demeanor and detail oriented.&middot; 10-Key by touch.Great benefits package includes participation in Major Medical policy, Life Insurance policy, 401K plan, Employee discounts, Vacation, Sick and Holiday PaySamy&rsquo;s Camera will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance and applicable California law.Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number); Employment History (e.g., current and former positions held, work experience, and any certifications or licenses); and Education History. By applying, you acknowledge and consent to the Company&rsquo;s use of the personal information it collects, receives, or maintains for the business purposes identified above.Pay: $22.00 - $25.00 per hourExpected hours: 40.0 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee discount</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Accounts payable: 2 years (Required)</li><li>Microsoft Excel: 2 years (Required)</li></ul>Ability to Commute:<ul><li>Los Angeles, CA 90066 (Required)</li></ul>Work Location: In person

Accounts Payable Specialist (2 years of experience required)

Let Mommy Sleep Southern California

Let Mommy Sleep (Southern California), Overnight Newborn Care agency is currently hiring Night Nannies, Newborn Caregivers, CNAs, students and baby experts for LOS ANGELES, LONG BEACH, REDONDO BEACH, PASADENA,PORTER RANCH and surrounding areas.Applicants MUST already have impressive solid experience working with infants and newborns.Caregivers support new families by providing evidence-based education on feeding, newborn and postpartum care. We provide all care of single babies, twins and triplets overnight; soothing, feeding and providing nurturing care to baby and compassionate support and education to parents. Our caregivers feed, diaper, swaddle and provide all care of single babies and twins through the night.Breast and bottle feeding support, safety instruction and mental and physical postpartum support of new parents is expected.Requirements:Applicants MUST be current on your flu shot, fully vaccinated(MMR, HEPB, TDaP) and practicing COVID19 safety measures. MUST be able to provide documented proof of up to date vaccines with Tdap and MMR within the last 10 years or titres.Must have clean background check (TRUSTLINE) and sparkling references.Must be authorized to work in the United States.Must have CPR/First Aid/ BLS certification (AHA/RED CROSS)Must be able to articulate and communicate well.Must have reliable transportation to commute around Los Angeles and surrounding areas.Our caregivers make their own schedules. There is flexibility and a wonderful team to support you. Shifts are typically 8 hours from 10pm-6am during which time caregivers are expected to be awake. There are daytime opportunities as well.Education is also available.Online Newborn Care Certificates can be earned here: newborncarecertified.com and include the most up to date recommendations on infant care and safety.Learn more at https://letmommysleep.com/southern-californiaPay Range is $20-26 for single baby; additional for twins, triplet; dependent on qualifications and experience.Job Types: Full-time, Part-time, TemporaryPay: $35.00 - $40.00 per hourExpected hours: 8 &ndash; 40 per weekBenefits:<ul><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Do you have BLS/ CPR?</li><li>Applicant must already be up to date on MMR, Tdap Flu and covid vaccine prior to hire, and must be able to provide proof of immunity. Are you able to abide on vaccination requirements for this role?</li><li>Please tell us why you you are applying to this role and why you are a good fit.</li></ul>Experience:<ul><li>Newborn Care: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>RN/CNA/HHA/NCS (Preferred)</li></ul>Shift availability:<ul><li>Night Shift (Preferred)</li><li>Overnight Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Los Angeles, CA 90049 (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In person

Overnight Newborn Caregiver/RNs Doula/FT, PT, Per-diem

The Home Depot

<div>Position Purpose:
The Outside Sales Representative is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed financial performance to plan by working with the Pro Sales Manager. OSRs review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position. 
 
Key Responsibilities:<ul><li>
10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.</li><li>
60% - Cultivate Net New Sales Relationships - Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth. Partner with Pro Account Expeditor as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Utilize local community events to continuously represent The Home Depot Pro brand and drive new business. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week. Develop strategies focused on expanding customer base within defined sales territory. Produce new account revenue in line with current organization through individual targets/quotas.</li><li>
10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.</li><li>
20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to Pro Sales Manager</li><li>
This Position has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 20% to 50% of the time.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul>
Working Conditions:
<ul><li>Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.</li></ul>
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul>
Preferred Qualifications:
<ul><li>Working knowledge of Microsoft Office Suite</li><li>
Excellent written and verbal communication skills</li><li>
5 years of professional work experience</li><li>
2 years account management/sales management experience</li><li>
2 plus years home improvement or home building industry experience</li><li>
Successful professional growth in a high paced retail environment</li><li>
Computer literacy with Microsoft Office programs</li><li>
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization</li><li>
Ability to leverage relationships to accomplish sales and profitability goals</li><li>
Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements</li><li>
Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately</li><li>
Strong leadership and negotiation skills; ability to persuade or influence others</li><li>
Excellent communication skills (verbal, written) and able to communicate globally</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Minimum Years of Work Experience:<ul><li>
2</li></ul> 
Preferred Years of Work Experience:
<ul><li>5</li></ul>
Minimum Leadership Experience:
<ul><li>None</li></ul> 
Preferred Leadership Experience:
<ul><li>None</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Being Resilient</li><li>
Persuades</li><li>
Builds Networks</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Outside Sales Representative - Pacific Palisades/Malibu/Altadena

<div>Position Purpose:
The Pro Sales Manager (PSM) is responsible for leading a team of Pro Account Representatives to drive outside sales and profitability growth through Managed Accounts for a market. They will have direct accountability to manage portfolios of professional customers, build pipelines for targeted customers, and ensure leads are converted to incremental sales. They will coach a sales team utilizing salesforce.com and customer visits to strengthen the sales performance and skillsets of their teams. Additionally, they will drive training of new and existing processes with their team by utilizing partnerships with the multiple business units that impact Pro. 
Key Responsibilities:<ul><li>
20% Execution - Drive compelling Pro performance in terms of growth, profitability and Pro customer satisfaction; Deliver consistent portfolio execution; Identify and implement best practices; Conduct weekly sales updates, monthly and quarterly business reviews</li><li>
40% Leadership - Provide direction and guidance to Outside Sales team on all aspects of regional professional sales; Drive and and lead market-based change; Coaching and training of Pro Account Representatives by making customer visits and managing Salesforce.com</li><li>
20% Planning - Understand the market competitive environment and develop strategies to win across all Pro customer segments and all Home Depot departments; Development of operating plan to drive Pro outside sales within respective market to achieve sales targets</li><li>
20% Providing Excellent Customer Service - Build strong relationships and deep understanding of the Pro Customer needs with a focus on fulfilling those needs</li></ul> 

Direct Manager/Direct Reports:<ul><li>
This position typically reports to Regional Pro Sales Manager</li><li>
This position has 7 direct reports</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 

Physical Requirements:<ul><li>
Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
3+ years of previous leadership experience</li></ul> 

Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
4 years account management/sales management experience</li><li>
4 plus years home improvement or home building industry experience</li><li>
Successful professional growth in a high paced retail environment</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
5</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Action Oriented</li><li>
Being Resilient</li><li>
Persuades</li><li>
Builds Effective Teams</li><li>
Builds Networks</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li><li>
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization; Ability to leverage relationships to accomplish sales and profitability goals</li><li>
Strong leadership and negotiation skills; ability to persuade or influence others</li><li>
Excellent communication skills; verbal, written and able to communicate globally
</li><li>Builds effective partnerships throughout the organization; Actions are consistent with words</li><li>
Follows through on commitments; Makes Solid Decisions: Grasps essentials of complex issues and initiates actions that are most appropriate for the business</li><li>
Creates an Inclusive Environment: Demonstrates commitment to inclusion in staffing, training and development; Gets Results: Acts with urgency; Sets aggressive goals and achieves them; Creates accountabilities to ensure department are productive</li><li>
Functional Competence: Understands the unique needs of the professional customer; Working knowledge of IBM computer system used by The Home Depot stores</li></ul></div>

Pro Sales Manager - Los Angeles

<div>Position Purpose:
The Inside Sales Support Representative (ISSR) is responsible for supporting growth of managed account portfolios with Outside Sales Representatives. The ISSR will work together with their Outside Sales partners, providing consultative support and maintaining strong account relationships. The ISSR provides personalized service and solutions through timely and complete quotes and sales orders, issue resolution and post-sale follow-up, and overall execution throughout of the project cycle. This position requires a high level of industry specific knowledge, exceptional organizational skills, and the ability to effectively use Customer Relationship Management (CRM) systems and telephony systems. The ISSR aids in the growth of the customer portfolio by developing sales support solutions to meet customer needs, achieve organizational goals and increase market share. 
Key Responsibilities:<ul><li>
50% Support Outside Sales Portfolio Growth - Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership. Completes assignments timely and efficiently. Continually works to support Outside Sales partners to grow accounts through building strong relationships, both internal and external. Provides post-order follow up, reconciles issues or errors in a timely manner, and ensures all customer needs are met.</li><li>
25 % Account Administration - Partners with vendors and a variety of cross-functional partners to assist with quoting, pricing, availability, and issue resolution for high volume project needs. Owns projects from end to end, ensuring that the managed account customer is the focal point of the process</li><li>
25% Issue Resolution - Assists the internal and external customer through the customer journey taking care of issue resolution, after-sale follow up, invoice transmittal, and quote requests.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to Supervisor</li><li>
This position has 12 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Demonstrated project management skills</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Excellent written and verbal communication skills</li><li>
Previous customer service or retail sales experience; home improvement trades specific</li><li>
Knowledge of local building codes; Home Improvement specific. Consultative and growth mindset, ability to respond quickly to customer needs, both internal and external</li><li>
In depth knowledge of retail systems, to include: Showroom Point of Sale-Orange Pay, Order Up, My Custom Designs, Volume Pricing Program, Quote Center, Pro Xtra, Credit Services Center, and the Appliance Ordering System</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
1</li></ul> 
Preferred Years of Work Experience:<ul><li>
2</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
1</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented
</li><li>Business Insights
</li><li>Collaborates</li><li>
Communicates Effectively
</li><li>Customer Focus</li><li>
Drives Results</li></ul></div>

Inside Sales Support Representative - Los Angeles

Explore 237+ Account manager customer account southern california in Los Angeles this April. Find roles across top companies and apply now to boost your career.