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associate director acumen academy pakistan

ACUMEN

<div>Acumen Pakistan is looking for an exceptional individual to lead and grow Acumen Academy's work in Pakistan. The ideal candidate must have at least 14 years of experience in social entrepreneurship, enterprise incubation or acceleration and/or executive leadership development. The role will report to the Global Head of Acumen Academy. The role will be based out of Islamabad

About Acumen

Acumen is a global force of entrepreneurs, investors, philanthropists, and social innovators working together to build a world based on dignity. We were founded by Jacqueline Novogratz on the radical idea that business, when cultivated with moral imagination, can break the cycle of poverty. We invest in transformational companies, build sustainable markets, and prepare leaders with the tools they need to create a more just and inclusive future. Since 2001, we have scaled companies and shaped markets in some of the hardest-to-reach communities on the planet, impacting over half-a-billion lives.

Acumen Pakistan (formerly Acumen Fund Pakistan) was set up in 2006, as a local non-profit entity. We currently have $16 million in committed investments in Pakistan, a strong Advisory Board, a network of Acumen Pakistan Fellows and a highly engaged partner community.

About Acumen Academy 
Acumen invests in social entrepreneurs across the capital continuum and accompanies them on the journey to create transformational change. At Acumen Academy, we identify and prepare these leaders with the tools, skills and community required to build scalable solutions to poverty. Acumen Academy is the community for builders grounded in moral imagination, solving problems of poverty.

Our global community - The Foundry - consists of more than 2,000 Fellows across 70 countries, impacting more than 71M lives through their ventures and organizations in agriculture, education, workforce development, climate and energy. We have had +1M people around the world access our courses and online tools. In Pakistan, The Foundry consists of more than 200 Fellows, including many of the most notable social enterprises in the country: Amal Academy, Taleemabad and Sehat Kehani.

About the Role

We recently completed a global strategic reset and are seeking an exceptional leader to drive and lead this new strategy at Acumen Academy Pakistan, overseeing two programs: The Acumen Fellowship and The Foundry. This role includes working directly with our Fellows, our global team, and external partners and Funders. You will lead a team based in Islamabad and report directly to global head of Acumen Academy.

Specific accountabilities will include:

Build Acumen Academy Pakistan
<ul>
<li>Implement new strategic direction focused on identifying and accompanying exemplary leaders building scalable solutions to the problems of poverty</li>
<li>Maintain existing partnerships and build new partnerships and funding support for flagship program and new initiatives</li>
<li>Champion and reinforce the Acumen Academy brand in Pakistan in collaboration with global communications team</li>
<li>Lead the team, annual planning, and budgeting in partnership with the global colleagues.</li>
<li>Support engagement of partners/prospects locally by managing grant reporting calendar; drafting reports for funders; writing quarterly partner updates; creating presentations for pitches to prospective funders</li>
<li>Establish a strong community of supporters and Advisors who can provide you &ndash; and the Foundry &ndash; with ongoing support</li>
</ul>
Oversee Acumen Fellowship Program Delivery:
<ul>
<li>Oversee recruitment and selection for the Pakistan Fellowship, and make data-driven decisions to improve the selection process</li>
<li>Oversee the program operations including logistics, and coordination and cultivation of a strong facilitator bench.</li>
<li>Coach Fellows: provide feedback when sought; periodically conduct 1-on-1s with Fellows as required; and provide written evaluations over the course of the year.</li>
<li>Participate in the Fellowship experience, including directly facilitating specific content modules</li>
</ul>
Oversee Foundry Program Delivery:
<ul>
<li>In partnership with the Foundry Lead and the Global team, define the PK Foundry strategy and oversee its execution</li>
<li>Oversee development and rollout of programs and initiatives that will scale the impact of Foundry Members</li>
<li>Support the global team in identifying and accompanying the Foundry members for internal and external opportunities</li>
<li>Collaborate with the global team to measure the impact of Foundry in Pakistan and ensure that the data is collected and reported</li>
</ul>
Qualifications and Skills
<ul>
<li>Atleast 14 years of work experience in a related field, preferably in social enterprise, incubation and acceleration and/or leadership development</li>
<li>Experience as an entrepreneur &ndash; or guiding/coaching &ndash; entrepreneurs</li>
<li>Experience in fundraising for new ventures</li>
<li>A strong track record of managing stakeholders, and building relationships with teams and partners.</li>
<li>Experience managing a team (structuring the work, prioritizing, assigning, delegating, tracking results and team morale, and executing yourself when required) and managing stakeholders in a collaborative fashion</li>
<li>Strong operations track record and ability to achieve targets independently.</li>
<li>Can prioritize effectively and is detail-oriented.</li>
<li>Prior work experience in a fast-paced environment, ability to work efficiently against tight deadlines</li>
<li>A graduate/master's degree in a related field (for example: business management, leadership, etc.)</li>
<li>Strong verbal &amp; written communications skills, and comfort representing Acumen Academy initiatives externally</li>
<li>Willingness and availability to work across time zones and travel within Pakistan</li>
</ul>
Deadline to apply: Candidates will be reviewed and interviewed on a rolling basis.

Acumen is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We welcome applications from all qualified candidates, regardless of gender, age, disability, race, religion, sexual orientation, or background.

Applications will be reviewed and interviews scheduled on a rolling basis. 
 
#LI-ACU1</div>

Associate Director, Acumen Academy Pakistan

World Food Programme

<div>DEADLINE FOR APPLICATIONS
18 June 2026-23:59-GMT+05:00 Pakistan Standard Time (Karachi)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. 
ABOUT WFP 
 
The World Food Programme is the world&rsquo;s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. 
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. 
 
To learn more about WFP, visit our website: https://www.wfp.org
WHY JOIN WFP?<ul><li>
WFP is a 2020 Nobel Peace Prize Laureate.</li><li>
WFP offers a highly inclusive, diverse, and multicultural working environment.
</li><li>WFP invests in the personal &amp; professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.</li><li>
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.</li><li>
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).</li></ul>
About the Job
Job Title: IT Operations Associate
Grade: Level 6 and equivalent
Duty Station: Multiple Locations within Pakistan
Date of Publication: 4 June 2026
Deadline of Application: 18 June 2026
This Vacancy Announcement is for Pakistan Nationals Only.
Note: This vacancy announcement will also be used to build a roster of prequalified applicants for future opportunities within same job profile at the current or lower level in Pakistan.
JOB PURPOSE
To coordinate and guide Information Technology maintenance and support activities to enable the effective delivery of IT services.
KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):
1. Carry out system and hardware maintenance tasks, such as running specialised network monitoring and system protection, to ensure technology is running effectively. 
2. Monitor technology reliability, identify user needs, analyse data and produce accurate reports in order to recommend IT solutions to support informative decision-making. 
3. Resolve queries independently, escalating if required, to ensure that standard IT questions are answered and accurate information is provided to staff. 
4. Provide standard technical training to end users of commonly used technology and systems, in order to assist WFP staff in conducting their work. 
5. Provide guidance and training to junior colleagues in the delivery of IT support services to support the capability building of staff. 
6. Support the co-ordination of new application implementation in order to provide WFP staff with the tools they need to perform effectively. 
7. Draft standard material such as end-user and technical documentation to ensure staff have access to required information about IT services and products. 
8. Implement improvements to methods and processes within the IT division in order to support the continuous improvement of IT services provided. 
9. Coordinate installation and maintenance of telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures. 
10. Coordinate a team of IT staff to ensure individual and team objectives are met in compliance with all relevant regulations and policies. 
11. Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.
EDUCATION &amp; EXPERIENCE
Education:
Completion of secondary school education. A post-secondary certificate or Bachelor&rsquo;s degree in Computer Sciences, Computer Engineering, Information Technology or related functional area. IT certifications like Microsoft, Cisco and ITIL are also desirable.
Experience:
<ul><li>6 years of progressively responsible work in the relative business stream with experience in administration work with the UN or other international organizations.</li><li>Has experience analysing service management results and development service enhancement recommendations.</li><li>Has participated in business process re-engineering efforts and identified service management improvements.</li><li>Has experience participating in country office procurement/budgeting process.</li></ul>
Language:
Fluency in both oral and written communication in English and Urdu.
HOW TO APPLY
To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted.
WFP LEADERSHIP FRAMEWORK 
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. 
REASONABLE ACCOMMODATION 
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER 
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. 
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION<ul><li>
All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
</li><li>We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.</li><li>
If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.</li><li>
At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.</li><li>
Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.</li></ul>
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks. 
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.</div>

Roster - IT Operations Associate - Level 6 - Multiple Locations (Pakistan)

IOM - UN Migration

<div>
 
 Job Description
 
 
 
 Pakistan remains one of the major labour-sending countries globally, with a significant number of Pakistani nationals seeking overseas employment opportunities every year. Most migration from Pakistan is driven by the search for decent work and improved economic opportunities. However, limited awareness regarding available skills development opportunities, regular migration pathways, entrepreneurship support, and financial services continues to affect potential and returning migrants, particularly youth from vulnerable communities.
 
 
 To support safe, orderly, and regular migration, the International Organization for Migration (IOM), under the project &ldquo;Improving Access to Skills Development and Employment Opportunities for Labour Migrants from Pakistan&rdquo;, is implementing interventions aimed at strengthening access to skills development and employability opportunities for returning and potential migrants. The project is implemented under the broader TVET Sector Support Programme.
 
 
 As part of Outcome 2 of the project, IOM is conducting career counselling sessions to improve awareness among potential and returning migrants regarding technical and vocational training opportunities, entrepreneurship support, micro-finance schemes, and regular migration pathways for skilled workers.
 
 
 The counselling sessions are intended to support participants in making informed decisions related to skills development, employability, and overseas employment opportunities through regular channels. The sessions also aim to strengthen understanding of labour market requirements, available government and private sector training programmes, and pathways for skill-based migration.
 
 
 
 Responsibilities
 
 
 
 
 S.No
 
 
 
 
 Deliverable
 
 
 
 
 Timeline
 
 
 
 1
 
 
 Develop session plans, presentations, and counselling materials for career counselling sessions.
 
 
 1 st week after the signing of the contract
 
 
 2
 
 
 Conduct eight counselling sessions. Submit pre and post evaluation, attendance sheets and session report
 
 
 2 months after the signing of the contract
 
 
 3
 
 
 Conduct seven counselling sessions. Submit pre and post evaluation, attendance sheets and final report.
 
 
 4 months after the signing of contract
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 At least 3&ndash;5 years of professional experience in career counselling, labour migration, skills development, youth engagement, or related fields.
 </li>
 <li>
 Demonstrated experience in conducting trainings, counselling sessions, or community outreach activities.
 </li>
 <li>
 Strong understanding of labour migration dynamics, skills development systems, and overseas employment processes in Pakistan.
 </li>
 <li>
 Familiarity with TVET programmes, employability initiatives, and entrepreneurship support mechanisms.
 </li>
 <li>
 Excellent communication, facilitation, and reporting skills.
 </li>
 <li>
 Experience working with government institutions, migrants, youth, and vulnerable communities will be an asset.
 </li>
 </ul>
</div>

Call for Application-Consultant for Conducting Counselling Sessions for Potential and Return Migrants

HR Ways

Hiring Tender Management Specialist from Islamabad | Onsite. Client Company Introduction:A solar energy consultancy, delivering it's services more than a 50+ years in industry. Providing a customize plants to ﻿residential, commercial and industrial requirements in Asia.Job Description:A well-established solar energy consultancy with a legacy of 50+ years in the energy industry, offering end-to-end solar solutions across Asia. The company specializes in designing and delivering customized solar plants for residential, commercial, and industrial sectors, ensuring reliable, efficient, and sustainable energy systems tailored to each client's unique needs.Key Skills &amp; Requirements:<ul><li>3 to 5 years of experience in Bid Preparation and Bid Management for Local &amp; International Markets</li><li>Proficiency in Proposal Preparation and Bid Management includes managing proper documentation submission before the deadline.</li><li>In-depth knowledge of Bid Processes and compliance standards</li><li>Experience in reviewing multiple tender sites and identifying relevant opportunities</li><li>Excellent English language skills</li><li>Identify and initiate contact with International firms to explore partnership or sub contracting opportunities on identified tenders</li><li>Strong organizational and project management skills</li><li>Exceptional attention to detail and ability to work under deadlines</li><li>Proven experience in the energy or renewable energy sector is a plus</li><li>Bachelor's degree in Business Administration, Engineering, or a related field</li><li>Excellent communication and teamwork abilities</li><li>Punctual, organize and motivated individual</li></ul>Other Details:Experience: 3-5 years Work Timings: 09 AM - 06 PM Work Days: Monday - Saturday Work Mode: Onsite Location: Islamabad, PakistanAbout HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channelhttps://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M﻿ to stay updated or visit www.hrways.co to know more.Work Location: In person

Tender Management Specialist

ibex

<div>
 
 
 ibex. Pakistan is offering an exciting fresh job opportunity in Islamabad! We are looking for a Customer Success Specialist within the operations department who will be responsible for handling a large number of incoming calls for customer issues and inquiries on a daily basis.
 
 
 &nbsp;
 
 
 
 
 The ideal candidate should have good excellent English and communication skills, be professional, empathetic and discrete while handling sensitive information. They should also have the ability to manage multiple priorities with a calm and results-focused approach.
 
 
 &nbsp;
 
 
 
 
 Having prior experience in dealing with international customers - even better if they were based in USA - is a big plus. But above that, the candidate should have a can-do attitude, good work ethics and be passionate about working in a dynamic customer support environment.
 
 
 &nbsp;
 
 
 
 
 
 PS
 
 &nbsp;A sense of humor would help too!
 
 
 &nbsp;
 
 
 
 
 Disclaimer
 
 &nbsp;
 
 
 
 This is not a sales-based job.
 
 
 &nbsp;&nbsp;
 
 
 
 &nbsp;
 
 <ul>
 <li>
 
 Professionally manage a high volume of incoming calls from US-based customers and cater to their complaints, requests, order status, follow-ups, and general inquiries promptly
 
 </li>
 <li>
 
 Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures
 
 </li>
 <li>
 
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 
 </li>
 <li>
 
 Providing alternatives to products/items, which are not available on the ecommerce website
 
 </li>
 <li>
 
 Accurately identify customer needs, troubleshoot issues, and provide clear and correct solutions. Ensure that all resolutions are provided in strict accordance with ibex. Pakistan&rsquo;s standard processes and procedures
 
 </li>
 <li>
 
 Deliver exceptional customer service to every customer with empathy, patience and in a composed manner
 
 </li>
 <li>
 
 Provide a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across the USA region
 
 </li>
 <li>
 
 Use and record data on multiple software applications (Customer Relationship Management (CRM) software, order management systems (OMS) and knowledge base systems (KBS)), while actively listening and speaking with the customer simultaneously on call
 
 </li>
 <li>
 
 Strive to meet and exceed individual and team performance metrics, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), First Call Resolution (FCR) and Average Handling Time (AHT)
 
 </li>
 <li>
 
 Collect customer feedback and share insights with supervisors to improve service quality and solve any recurring issues
 
 </li>
 <li>
 
 Staying up to date with latest updates on CRM and other systems information, process changes and future updates
 
 
 </li>
 <li>
 
 Exceptional verbal communication skills in English is a must
 
 </li>
 <li>
 
 Candidates must possess a clear American accent to easily explain and help the customer base in US
 
 </li>
 <li>
 
 Candidate should be minimum Matric or O Levels pass. Bachelor&rsquo;s degree or diploma would be a plus
 
 </li>
 <li>
 
 Candidate should be 18 years or older (You will be required to show your CNIC during the interview)
 
 </li>
 <li>
 
 Basic knowledge of common office tools like Microsoft Office/Google Workspace, Excel and document formatting
 
 </li>
 <li>
 
 Experience using CRM systems is a bonus
 
 </li>
 <li>
 
 
 Fresh graduates and students searching for entry-level roles or call center jobs in Islamabad are encouraged to apply
 
 
 &nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 <ul>
 <li>
 
 It is a full-time ibex. job opening in Pakistan
 
 </li>
 <li>
 
 The role will be on-site in one of ibex. office in Islamabad
 
 </li>
 <li>
 
 Willingness to support schedule changes during Ramadan or regional holidays as per requirements of operational needs (with fair scheduling practices)
 
 </li>
 <li>
 
 
 Perks &amp; Benefits 24/7 transport system, medical and health insurance, bonuses, incentives, etc
 
 
 
 </li>
 </ul>
 
 Career Growth Opportunities at ibex. Pakistan
 
 
 
 
 This ibex. job role offers career growth pathways, depending on performance and interest, including
 
 
 
 <ul>
 <li>
 
 Customer Service Representative Supervisors/ Team Lead
 
 </li>
 <li>
 
 Office Administrator / Operations Coordinator
 
 </li>
 <li>
 
 Training Specialists
 
 </li>
 <li>
 
 Cross-campaign growth for more exposure
 
 </li>
 <li>
 
 Cross-departmental growth for specific interests like marketing, IT, HR, etc.
 
 </li>
 </ul>
 
 &nbsp;
 
</div>

Customer Success Specialist

ibex. Pakistan

<div>
 ibex. Pakistan is offering an exciting fresh job opportunity in Islamabad! We are looking for a Customer Success Specialist within the operations department who will be responsible for handling a large number of incoming calls for customer issues and inquiries on a daily basis.
 
 
 The ideal candidate should have good excellent English and communication skills, be professional, empathetic and discrete while handling sensitive information. They should also have the ability to manage multiple priorities with a calm and results-focused approach.
 
 
 Having prior experience in dealing with international customers &ndash; even better if they were based in USA &ndash; is a big plus. But above that, the candidate should have a can-do attitude, good work ethics and be passionate about working in a dynamic customer support environment.
 
 
 
 PS:
 
 A sense of humor would help too!
 
 
 
 Disclaimer:
 
 This is not a sales-based job.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 It is a full-time ibex. job opening in Pakistan
 </li>
 <li>
 The role will be on-site in one of ibex. office in Islamabad
 </li>
 <li>
 Willingness to support schedule changes during Ramadan or regional holidays as per requirements of operational needs (with fair scheduling practices)
 </li>
 <li>
 Perks &amp; Benefits: 24/7 transport system, medical and health insurance, bonuses, incentives, etc
 
 
 </li>
 </ul>
 
 Career Growth Opportunities at ibex. Pakistan
 
 
 
 This ibex. job role offers career growth pathways, depending on performance and interest, including:
 
 
 <ul>
 <li>
 Customer Service Representative Supervisors/ Team Lead
 </li>
 <li>
 Office Administrator / Operations Coordinator
 </li>
 <li>
 Training Specialists
 </li>
 <li>
 Cross-campaign growth for more exposure
 </li>
 <li>
 Cross-departmental growth for specific interests like marketing, IT, HR, etc.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Professionally manage a high volume of incoming calls from US-based customers and cater to their complaints, requests, order status, follow-ups, and general inquiries promptly
 </li>
 <li>
 Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Accurately identify customer needs, troubleshoot issues, and provide clear and correct solutions. Ensure that all resolutions are provided in strict accordance with ibex. Pakistan&rsquo;s standard processes and procedures
 </li>
 <li>
 Deliver exceptional customer service to every customer with empathy, patience and in a composed manner
 </li>
 <li>
 Provide a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across the USA region
 </li>
 <li>
 Use and record data on multiple software applications (Customer Relationship Management (CRM) software, order management systems (OMS) and knowledge base systems (KBS)), while actively listening and speaking with the customer simultaneously on call
 </li>
 <li>
 Strive to meet and exceed individual and team performance metrics, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), First Call Resolution (FCR) and Average Handling Time (AHT)
 </li>
 <li>
 Collect customer feedback and share insights with supervisors to improve service quality and solve any recurring issues
 </li>
 <li>
 Staying up to date with latest updates on CRM and other systems information, process changes and future updates
 </li>
 <li>
 Exceptional verbal communication skills in English is a must
 </li>
 <li>
 Candidates must possess a clear American accent to easily explain and help the customer base in US
 </li>
 <li>
 Candidate should be minimum Matric or O Levels pass. Bachelor&rsquo;s degree or diploma would be a plus
 </li>
 <li>
 Candidate should be 18 years or older (You will be required to show your CNIC during the interview)
 </li>
 <li>
 Basic knowledge of common office tools like Microsoft Office/Google Workspace, Excel and document formatting
 </li>
 <li>
 Experience using CRM systems is a bonus
 </li>
 <li>
 Fresh graduates and students searching for entry-level roles or call center jobs in Islamabad are encouraged to apply
 </li>
 </ul>
</div>

Oxford Policy Management

<div>Overview:
<div>
The Finance team of Oxford Policy Management's Pakistan office is currently seeking two Accounts Payable Assistants on a Permanent basis. These position will be located in our Islamabad, Pakistan office.</div><div></div><div> 
We are an international development consultancy working to improve lives through sustainable policy change in low- and middle-income countries. Our vision is for fair public policy that benefits both people and the planet.</div><div> 
</div><div>Through our global network of offices, we work in partnership with national stakeholders and decision makers to research, design, implement and evaluate impactful public policy. We draw on our local and international sector experts to provide the very best evidence-based support. We deliver projects with expert knowledge and experience, and can be relied upon for excellence in all aspects of project delivery. We work collaboratively, with ambition, to help deliver impactful public policy that will bring about lasting change.</div>
Position Summary:
<div>
OPM Pakistan's finance department's accounts payable team are responsible for managing the office's outgoing cashflow. They record and process financial transactions related to procurement and suppliers, ensure vendors are paid accurately and on time, and work with internal and external stakeholders to resolve and records or payments issues.</div><div></div><div> 
With the opportunity to be involved in all aspects of Accounts Payable, this role is suitable for an experienced Junior AP Clerk wanting to move to a role with more responsibility as well as more experienced Accounts Payable professionals.</div><h1 class="jobSectionHeader">
As an Accounts Payable Assistant at OPM you will:</h1><ul><li>
Post invoices in the D365 finance system via 3-way match (PO&rsquo;s and GRN&rsquo;s), primarily for the Pakistan office but also for other OPM group offices.</li><li>
Prepare and process the weekly payment run to suppliers and for staff expenses; resolve any payment rejections.</li><li>
Create and amend suppliers, ensuring that company procedures are adhered to.</li><li>
Reconcile supplier statements.</li><li>
Reconcile bank accounts on a monthly basis.</li><li>
Register incoming invoices and credit notes to the finance systems, ensuring compliance with internal and external regulatory requirements.</li><li>
Attach the correct documentation to invoices.</li><li>
Resolve queries with both internal stakeholders and suppliers.</li><li>
Respond to the queries received from internal staff and suppliers in a timely manner.</li><li>
Process staff expenses.</li><li>
Validate expenses submitted by staff to ensure these are reimbursed in a timely manner and are allocated to the correct cost centers.</li><li>
Validate supplier bank details and preparing IFT (intra-bank) and IBFT (inter-bank) payment files as required by HBL corporate portal.</li><li>
Deduct applicable Income Tax and Sales Tax from payments and deposit withheld amounts to the government treasury within stipulated timelines.</li><li>
Prepare and compile data for monthly and quarterly Sales Tax and Income Tax returns.</li><li>
Assist with OPM project audits and the year end audit</li><li>
Ensure that all accounts payable activities comply with relevant financial policies and procedures</li><li>
Adhere to the SLAs</li><li>
Work collaboratively with other teams.</li></ul>
Key Qualifications / Experience / Skills / Behaviours:
<ul><li>Experience in a similar role (minimum 3 years).</li><li>
Understanding of Procure to Pay (Accounts Payable), travel and expense processes, and payment run processes.</li><li>
Diploma in Accounting is desirable but not essential / Graduate.</li><li>
Microsoft Dynamics 365 experience highly desirable but not essential.</li><li>
Excellent numeracy.</li><li>
IT literacy.</li><li>
Strong ability in Excel and experience using other MS office applications.</li><li>
High degree of accuracy and attention to detail.</li><li>
Ability to work independently, as well as being self-motivated, and able to work effectively as part of a team with a &lsquo;can do&rsquo; attitude.</li><li>
Good organisational skills with the ability to use own initiative and take responsibility for important processes.</li><li>
Able to deal with people at all levels in a professional manner.</li><li>
Team player, able to support the other team members, and stakeholders in other countries.</li><li>
Able to prioritise tasks.</li></ul>
Our Offer:
<ul><li>We enable colleagues&rsquo; capacity to grow professionally through enhanced learning resources, opportunities to work cross functionally, and space to engage with a range of internal and external industry events.</li><li>
Our non-hierarchical culture values support, collaboration, intellectual curiosity, and a rich diversity of perspectives.</li><li>
We provide an exceptionally generous annual leave entitlement and a hybrid working model to encourage and enable healthy work/life balance.</li><li>
Wellbeing resources including a global Employee Assistance Programme and access to the UnMind app.</li><li>
Competitive salary and contributory pension scheme.</li></ul><div>
We are strengthened by the diversity of colleagues across our global business and are committed to being an equal opportunities employer, promoting a diverse and inclusive workplace for all.</div><div> 
</div><div>Our recruitment practices reflect our ambition to make the international development sector more inclusive and firm belief that our work delivers the best outcomes when we actively include a diversity of perspectives and experiences.</div>
Application:
<div>
If you share our vision for fair public policy that benefits both people and planet, we would love to hear from you.</div><div> 
</div><div>We review and interview applicants on a rolling basis and encourage you to apply by way of CV via our careers site at the earliest. We may close this advertisement before the published closing date, should a suitable candidate be identified.</div><div></div><div> 
Unfortunately, we are unable to provide visa sponsorship for this role and candidates must have a pre-existing right to work in Pakistan for their application to be considered.</div><div></div><div> 
Oxford Policy Management is committed to promoting equity, diversity, and inclusion at every level of the business. Should you require adjustments to make the application process more accessible please inform us through completing this form or scan the QR code below.</div></div><div></div>

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