accounts payable coordinator

accounts payable manager

claims adjuster associate - wc Jobs in Tampa

claims adjuster associate - wc

claims service specialist

daily claims representative (p&c insurance) Jobs in Tampa

auto claims adjuster

USAA

<div><b>Location</b> Tampa, Florida
<div><div><div><b>Job ID</b></div><div>
R0116560</div></div>
<div><div><b>Date posted</b></div><div>
04/02/2026</div></div>
</div><div><p><b>Why USAA?</b></p><p>
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.</p><p></p><p>
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.</p><p></p><p><b>
The Opportunity</b></p><p></p><p>
As a dedicated <b>Manager, Claims Operations</b>, you will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures.</p><p></p><p>
We offer a flexible work environment that requires an individual to be <b>in the office 4 days per week.</b> This position can be based in one of the following locations: <b>Tampa, FL Crosstown. </b>Relocation assistance is <b>not</b> available for this position.</p><p></p><p><b>
What you&rsquo;ll do:</b></p><ul><li>
Inspects and reviews quality of claim files and provide feedback to employees as appropriate.</li><li>
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.</li><li>
Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners</li><li>
Creates conditions for success removes obstacles, leads and champions change.</li><li>
Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.</li><li>
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.</li><li>
Handles escalations and makes appropriate decisions based on the policy.</li><li>
Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.</li><li>
Hires, develops, and coaches claims employees for results delivery.</li><li>
Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul><p></p><p><b>
What you&rsquo;ll have:</b></p><ul><li>
Bachelor&rsquo;s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.</li><li>
2 years of direct team lead, supervisory or management experience.</li><li>
Experience using and interpreting data to make decisions.</li><li>
Demonstrated leadership, initiative, customer service and/or claims handling skills.</li><li>
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.</li></ul><p></p><p><b>
What sets you apart</b></p><ul><li>
Current or previous experience as a Claims Manager/Supervisor.</li><li>
Experience handling complex non-Injury auto coverage and liability issues.</li><li>
Experience handling Auto total loss claims.</li><li>
Experience handling physical damage claims.</li><li>
Strong experience coaching and developing claims adjusters to meet organizational and development goals.</li><li>
Master&rsquo;s Degree and/or CPCU designation.</li><li>
US military experience through military service or a military spouse/domestic partner.</li><li>
Ability to work out of the Tampa, FL Crosstown location.</li></ul><p></p><p>
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.</p><p></p><p><b>
Compensation range:
</b></p><p>The salary range for this position is: $103,450 - $186,210<b>.</b></p><p></p><p><b>
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
</b></p><p><b>Compensation:</b> USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
</p><p></p><p>Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.</p><p></p><p>
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.</p><p></p><p><b>
Benefits:</b> At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.</p><p></p><p>
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.</p><p></p><p><i>
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
</i></p><p></p><p><i>USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></p></div></div>

Manager, Claims Operations- Complex Auto

Amerisure Insurance

<div>
 <strong>
  Amerisure creates exceptional value for its partners, policyholders, and employees.
 </strong>
 As a property and casualty insurance company, Amerisure&rsquo;s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best &ldquo;A&rdquo; (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property &amp; Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.
 <br/>
 <br/>
 <strong>
  Amerisure
 </strong>
 is hiring for a
 <strong>
  Claims Adjuster Associate
 </strong>
 to help support the claims department. This role will assist adjusters with all phases of the claim lifecycle. This role will specifically align to support two of our Workers&rsquo; Compensation teams. This is a hybrid role with 2 days being onsite. The ideal candidate will also possess the following skill set.
 <br/>
 <br/>
 <strong>
  Summary Statement
  <br/>
  <br/>
 </strong>
 The Claims Associate provides quality assistance to adjusters at all phases of the claim lifecycle to drive the claim to timely conclusion. Supports the success of the organization through interactions with agencies, policyholders, and employees. This individual will handle incoming calls and mail for the claims department and facilitate tasks and processes to aid the adjuster to process claims accurately and efficiently.
 <br/>
 <br/>
 <strong>
  Essential Tasks/Major Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond to inquiries from policyholders, claimants, injured workers, and other stakeholders regarding claim status, receipt of payment or bills, and other claim-related questions.
  </li>
  <li>
   Obtain and verify information by gathering missing or incomplete details from relevant parties, including policyholders, claimants, witnesses, and external vendors, to support accurate claim processing.
  </li>
  <li>
   Assist with claim documentation by preparing and submitting require state filings, closing documents, and other administrative support requests on behalf of adjusters.
  </li>
  <li>
   Draft and distribute correspondence to policyholders, claimants, injured workers, or agents in accordance with company standards and regulatory requirements.
  </li>
  <li>
   Maintain accurate claim records by entering data into the claims management system and ensuring all documentation is complete and up to date.
  </li>
  <li>
   Coordinate external vendors by engaging appraisers, attorneys, and contractors, to support the claims process.
  </li>
  <li>
   Process payments and invoices by reviewing and issuing payments in accordance with company policies and adjuster direction.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills &amp; Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate's degree or equivalent combination of education and experience.
  </li>
  <li>
   1 year of experience in insurance, claims, or customer service is preferred.
  </li>
  <li>
   Ability to obtain appropriate state licensing as required.
  </li>
  <li>
   Proficiency in Microsoft Office Suite.
  </li>
  <li>
   Familiarity with claims management software preferred.
  </li>
  <li>
   Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
  </li>
  <li>
   Excellent verbal and written communication skills with the ability to interact with internal and external customers.
  </li>
  <li>
   Demonstrated ability to organize and prioritize work to ensure timely deadlines.
  </li>
  <li>
   Demonstrated ability to input data with a high accuracy rating, and strong attention to detail.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Just as we are committed to creating exceptional value for our Partners For Success&reg; agencies and policyholders, Amerisure also remains committed to being an employer of choice.
 </strong>
 We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the
 <em>
  Best and Brightest&reg; Companies to Work For in the Nation
 </em>
 and one of Business Insurance magazine&rsquo;s
 <em>
  Best Places to Work in Insurance
 </em>
 , we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.
 <br/>
 <br/>
 Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee&rsquo;s ability to perform their job duties may result in disciplinary action, up to and including termination.
</div>


Claims Adjuster Associate - WC

<div><b>Location</b> Tampa, Florida
<div><div><div><b>Job ID</b></div><div>
R0116556</div></div>
<div><div><b>Date posted</b></div><div>
04/01/2026</div></div>
</div><div><p><b>Why USAA?</b></p><p>
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.</p><p></p><p>
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.</p><p></p><p><b>
The Opportunity</b></p><p></p><p>
As a dedicated <b>Manager, Claims Operations</b>, you will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures.</p><p></p><p>
We offer a flexible work environment that requires an individual to be <b>in the office 4 days per week.</b> This position can be based in one of the following locations: <b>Tampa, FL Commerce. </b>Relocation assistance is <b>not</b> available for this position.</p><p></p><p><b>
What you&rsquo;ll do:</b></p><ul><li>
Inspects and reviews quality of claim files and provide feedback to employees as appropriate.</li><li>
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.</li><li>
Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners</li><li>
Creates conditions for success removes obstacles, leads and champions change.</li><li>
Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.</li><li>
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.</li><li>
Handles escalations and makes appropriate decisions based on the policy.</li><li>
Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.</li><li>
Hires, develops, and coaches claims employees for results delivery.</li><li>
Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul><p></p><p><b>
What you&rsquo;ll have:</b></p><ul><li>
Bachelor&rsquo;s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.</li><li>
2 years of direct team lead, supervisory or management experience.</li><li>
Experience using and interpreting data to make decisions.</li><li>
Demonstrated leadership, initiative, customer service and/or claims handling skills.</li><li>
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.</li></ul><p></p><p><b>
What sets you apart</b></p><ul><li>
Bachelors, advanced degree or related Claims professional certification(s)/designation(s).</li><li>
Strong organizational skills and ability to work in a fast-paced environment.</li><li>
Proven ability to lead, collaborate and build relationships.</li><li>
Strong experience training, coaching, mentoring and developing employees.</li><li>
Strong interpersonal communication skills which include both verbal and written communication.</li><li>
Ability to work out of the Tampa Commerce location 4 days a week.</li></ul><p></p><p>
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.</p><p></p><p><b>
Compensation range:
</b></p><p>The salary range for this position is: $103,450 - $186,210<b>.</b></p><p></p><p><b>
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
</b></p><p></p><p><b>Compensation:</b> USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
</p><p></p><p>Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.</p><p></p><p>
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.</p><p></p><p><b>
Benefits:</b> At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.</p><p></p><p>
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.</p><p></p><p><i>
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
</i></p><p></p><p><i>USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></p></div></div>

Manager, Claims Operations- Auto Complex

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Medical Claims Adjuster
</div></div></div></div><div><div><div><div>City: Tampa
</div></div></div></div><div><div><div><div>State/Province: Florida
</div></div></div></div><div><div><div><div>Posting Start Date: 3/30/26
</div></div></div></div><div><div><div><div><p>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</p></div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Claims Adjustment Examiner
</b></p><p><b>Location </b><b>: </b>Remote
</p><p><b>Work authorization: </b>US Citizen or US Green Card only
</p><p><b>Hours: </b>Mon- Fri 7:30AM -3:30 PM EST or 8:00 AM - 4:30 PM EST
</p><p><b>Compensation </b><b>: </b>$23 per hour<br>
</p><p></p><p><b>Position Summary: </b>The Claims Adjustment Examiner position is integral to ensuring the accuracy and integrity of medical, dental, and vision claims processing. Your role involves thorough examination and adjustment of claims to align with the outlined plan guidelines, providing a crucial link between our clients and their health benefits. By diligently reviewing each submission, you will play an essential part in upholding the trust that our clients place in us, contributing significantly to their overall experience with our services.<br>
</p><p></p><p>This role demands not only keen analytical skills but also a compassionate approach, as you will often be interacting with clients to clarify and resolve issues related to their claims. As you navigate the complexities of the claims process, you will find yourself immersed in a diverse and dynamic environment that values accuracy, efficiency, and customer satisfaction.<br>
</p><p></p><p><b>Additional Job Duties:
</b></p><ul><li>Examine and process medical claims in adherence to plan guidelines while ensuring completion within set turnaround times.
</li><li>Interpret and apply medical plan guidelines to guarantee proper coding in our systems.
</li><li>Assess the legitimacy and correctness of claims to maintain a high standard of accuracy.
</li><li>Meet and exceed the production and quality benchmarks established for adjusters, contributing to the overall efficiency of the team.
</li><li>Allocate over-payments and refunds appropriately to resolve any existing financial discrepancies.
</li><li>Assist in addressing customer service inquiries regarding claims, providing clarity and guidance to enhance the client experience.
</li><li>Review additional documentation swiftly to adjust claims accordingly, ensuring that all submissions are processed accurately based on newly provided information.
</li>Undertake other responsibilities as delegated to support the overall objectives of the claims department.<br>
<li>
</li></ul><p></p><p><b>Requirements:
</b></p><ul><li>High School Diploma or GED is required.
</li><li>Proven problem-solving skills and the ability to interpret benefit plans effectively.
</li><li>Familiarity with CPT codes, ICD9/ICD10 coding, and medical terminology is an asset.
</li><li>Adept at working independently, demonstrating initiative and self-motivation in daily tasks.
</li><li>Proficient in computer operations with the capability to engage with relevant software effortlessly.
</li>Possess average typing skills to ensure timely input of data and communication<br>
<li>
</li></ul><p></p><p><b>Preference:
</b></p>Associate's degree or higher.<br>
<ul><li>
</li></ul></div></div></div></div></div></div></div><p></p><div><div><div><div><p>The expected compensation for this role ranges from $22 to $23/per hour.
</p><p>Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro&rsquo;s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
<br>
<br>
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
</p><p>Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
</p><p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</p></div></div></div></div></div><p></p>

Medical Claims Adjuster

<div><b>Location</b> Tampa, Florida
<div><div><div><b>Job ID</b></div><div>
R0116553</div></div>
<div><div><b>Date posted</b></div><div>
04/02/2026</div></div>
</div><div><p><b>Why USAA?</b></p><p>
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.</p><p></p><p>
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.</p><p></p><p><b>
The Opportunity</b></p><p>
In this roleyou will lead a team of Auto Claims Managers. This team handles Auto, Non-Injury Core level Claims.</p><p></p><p>
We offer a flexible work environment that requires an individual to be <b>in the office 4 days per week.</b> This position can be based in the following location: <b>Tampa, FL</b>. Relocation assistance is <b>not</b> available for this position.</p><p></p><p>
As a dedicated <b>Director, Claims Operations</b>, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams.</p><p></p><p><b>
What you'll do:</b></p><ul><li><p>
Select, develop, lead and hold managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams.</p></li><li><p>
Consistently coach manager on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations.</p></li><li><p>
Responsible for achievement of assigned goals, objectives and scorecard deliverables.</p></li><li><p>
Plan, organize, and control the resources to deliver the appropriate claims service.</p></li><li><p>
Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act.</p></li><li><p>
Provide guidance on technical matters, monitor claim reserves and extends settlement authority.</p></li><li><p>
Responsible for service, loss control, and loss adjustment expense.</p></li><li><p>
Identify trends and develop action plans as appropriate.</p></li><li><p>
Understand, research, and work to influence the financial impact for their respective business area.</p></li><li><p>
Inspire a high performance team that works to deliver exceptional experiences to the members and achieve exceptional results.</p></li><li><p>
Create conditions for success removes obstacles, leads and champions change.</p></li><li><p>
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</p></li></ul><p></p><p><b>
What you have:</b></p><ul><li><p>
Bachelor&rsquo;s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</p></li><li><p>
8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&amp;C experience with 4 of those years in claims required with demonstrated proficiency.</p></li><li><p>
3 years of direct team lead or management experience.</p></li><li><p>
Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities.</p></li><li><p>
Experience using, interpreting, solutioning and leading with data.</p></li></ul><p></p><p><b>
What sets you apart:</b></p><ul><li>
Recent Claims Director level experience (leading larger teams of managers/ supervisors)</li><li>
Experience leading teams handling Auto, Non-Injury Claims</li><li>
Demonstrated ability to effectively lead through strategic &amp; organizational changes delivering intended results and outcomes</li><li>
Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements</li><li>
Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs)</li><li>
US military experience through military service or a military spouse/domestic partner</li></ul><p></p><p><b>
Compensation range: </b>The salary range for this position is: $143,320 -273,930</p><p></p><p><b>
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
</b></p><p><b>Compensation:</b> USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
</p><p></p><p>Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.</p><p></p><p>
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.</p><p></p><p><b>
Benefits:</b> At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.</p><p></p><p>
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.</p><p></p><p><i>
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
</i></p><p></p><p><i>USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></p></div></div>

Director, Claims Operations - Auto CORE

AlphaStaffHCM

<div><div>A client of AlphaStaffHCM&trade; is searching for an Inside Senior Property Adjuster. This insurance client empowers members to achieve financial security through highly competitive products, exceptional service and trusted advice.</div><div></div><div><b><br>
Job Description</b></div><div>
As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members&rsquo; life events, as appropriate. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul>
<li>Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.</li>
<li>Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</li>
<li>Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.</li>
<li>Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.</li>
<li>Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.</li>
<li>Maintains accurate, thorough, and current claim file documentation throughout the claims process.</li>
<li>Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.</li>
<li>Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.</li>
<li>Serves as an informal resource for team members.</li>
<li>Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.</li>
<li>Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li>
<li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li>
<li>Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li>
<li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul><div><br>
</div><div><b>Must Have Qualifications:</b></div><ul>
<li>High School Diploma or General Equivalency Diploma.</li>
<li>2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.</li>
<li>Developing knowledge of residential construction.</li>
<li>Working knowledge of estimating losses using Xactimate.</li>
<li>Demonstrated negotiation, investigation, communication, and conflict resolution skills.</li>
<li>Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.</li>
<li>Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.</li>
<li>May need to travel up to 50% of the year (local &amp; non-local) and/or work catastrophe duty when needed.</li>
<li>Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li></ul><div><br>
</div><div><b>Nice to Have Qualifications
</b></div><ul><li>Experience handling water loss claims including water mitigation, water loss estimating and reconciliation</li>
<li>Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)</li>
<li>Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)</li>
<li>Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)</li>
<li>Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)</li>
<li>Proficiency in Xactimate (Level 1 and/or Level 2 certification)</li>
<li>Experience in a call center environment</li>
<li>Currently hold an active Adjuster License</li>
<li>Bachelor&rsquo;s degree</li>
<li>US military experience through military service or a military spouse/domestic partner</li></ul><div><br>
</div><div><b>Compensation and Perks</b></div><ul>
<li>Salary range: $63,590 - $114,450</li>
<li>Hybrid schedule: Mandatory 3 days in office in Tampa, FL</li>
<li>Best-in-class benefits to support their physical, financial, and emotional wellness</li>
<li>Comprehensive medical, dental and vision plans, 401(k), pension, and life insurance</li>
<li>Parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs</li>
<li>Career path planning and continuing education to assist employees with their professional goals</li></ul><div><br>
</div><div><i>﻿Disclaimers: AlphaStaff, Inc. and the Client are equal employment opportunity employers and do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws.</i></div></div><div></div>

Senior Property Adjuster

<div>
 <strong>
  Why USAA?
  <br/>
  <br/>
 </strong>
 At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
 <br/>
 <br/>
 Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
 <br/>
 <br/>
 <strong>
  The Opportunity
  <br/>
  <br/>
 </strong>
 As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members&rsquo; life events, as appropriate.
 <br/>
 <br/>
 This hybrid role requires an individual to be
 <strong>
  in the office 3 days per week
 </strong>
 . This position can be based in one of the following locations:
 <strong>
  San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA
 </strong>
 . Relocation assistance is
 <strong>
  not
 </strong>
 available for this position.
 <br/>
 <br/>
 This is an
 <strong>
  experienced desk based Property Adjuster
 </strong>
 role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am &ndash; 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
  </li>
  <li>
   Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
  </li>
  <li>
   Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
  </li>
  <li>
   Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.
  </li>
  <li>
   Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.
  </li>
  <li>
   Maintains accurate, thorough, and current claim file documentation throughout the claims process.
  </li>
  <li>
   Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates
  </li>
  <li>
   Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
  </li>
  <li>
   Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  </li>
  <li>
   May be assigned CAT deployment travel with minimal notice during designated CATs.
  </li>
  <li>
   Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  </li>
  <li>
   Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or General Equivalency Diploma.
  </li>
  <li>
   1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims
  </li>
  <li>
   Knowledge of estimating losses using Xactimate or similar tools and platforms.
  </li>
  <li>
   Demonstrated negotiation, investigation, communication, and conflict resolution skills.
  </li>
  <li>
   Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.
  </li>
  <li>
   Ability to prioritize and multi-task, including navigating through multiple business applications.
  </li>
  <li>
   May need to travel up to 25% of the year (local &amp; non-local) and/or work catastrophe duty when needed.
  </li>
  <li>
   Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Sets You Apart
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ years relevant property adjusting claims of moderate complexity
  </li>
  <li>
   Experience desk adjusting residential property claims to include water, roof, and personal property
  </li>
  <li>
   File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)
  </li>
  <li>
   Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)
  </li>
  <li>
   Currently hold an active P&amp;C Adjuster license
  </li>
  <li>
   Experience working directly for a standard insurance carrier
  </li>
  <li>
   Experience in a all center environment
  </li>
  <li>
   US military experience through military service or a military spouse/domestic partner
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Demand Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
  </li>
  <li>
   May need to meet all USAA safe driving requirements including verification of driving record through MVR &amp; possession of valid driver&rsquo;s license.
  </li>
  <li>
   May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
  </li>
  <li>
   May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation range:
 </strong>
 The salary range for this position is: $57,970 - $97,820.
 <br/>
 <br/>
 <strong>
  USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
  <br/>
  <br/>
 </strong>
 <strong>
  Compensation:
 </strong>
 USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
 <br/>
 <br/>
 Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
 <br/>
 <br/>
 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
 <br/>
 <br/>
 <strong>
  Benefits:
 </strong>
 At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
 <br/>
 <br/>
 For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
 <br/>
 <br/>
 <em>
  Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
  <br/>
  <br/>
 </em>
 <em>
  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 </em>
</div>


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