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auto lending specialist ii - customer service Jobs in Houston

auto lending specialist ii customer service

JPMorganChase

<div>JOB DESCRIPTION 
Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. It offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.
As an Account Specialist in Auto Finance, you will work with applicants to ensure their needs and service issues are resolved accurately and in a timely fashion while providing a first in class experience for customers and employees seeking auto financing. This may include facilitating the application process by interfacing with customers to discuss products and verifying application information. Additionally, specialists make targeted outbound calls to highly interested customers with a focus on solving customer concerns and helping them finance their auto purchase with Chase.
Job Responsibilities<ul><li>
Interact and provide service customers for Auto Originations</li><li>
Provide direction, solutions, and guidance to customers seeking to make a vehicle purchase from a dealer through inbound and outbound customer calls</li><li>
Build rapport and establish customer trust in Chase Auto Lending</li><li>
Control conversation to gather needed information and accurately update the Chase systems</li><li>
Convey auto loan decisions to customers</li><li>
Assist customers with changes to the auto loan application and provide next steps to clients based on product offered</li><li>
Answer general inquiries regarding the auto loan process (i.e. steps, rate quotes, etc.)
</li><li>Take auto loan applications over the phone for ADA customers &amp; adhere to compliance regulations</li><li>
Collaborate with team members and partners by sharing information and expertise while working together to achieve work goals</li><li>
Understand Chase Auto products/services and the advantages of each</li><li>
Make outbound calls to customers who have filled out an online auto application, expressed interest in auto financing, or who have been prescreened for an auto loan</li></ul>
Required qualifications, capabilities, and skills<ul><li>
High school diploma or equivalent
</li><li>Effective verbal and written communication with both external and internal customers</li><li>
Exhibit composure while maintaining efficiency during calls by remaining positive, focused, and even-tempered in a fast-paced, time sensitive environment and in challenging situations such as escalations</li><li>
Approach problems logically and with good judgment to ensure the appropriate customer outcome</li><li>
Critical thinker and ability to exercise independent judgment</li><li>
1+ year client/customer service/call center experience
</li></ul>Preferred qualifications, capabilities, and skills<ul><li>
Previous experience in the auto industry
</li><li>Bilingual Spanish a Plus</li></ul>
ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div> 
 
</div><div>Operations teams develop and manage innovative, secure service solutions to meet clients&rsquo; needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.</div></div>

Auto Lending Specialist II - Customer Service

Rice University

<div>Special Instructions to Applicants:
All interested applicants should attach a resume and cover letter in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues.
<h2 class="jobSectionHeader">About Rice:
</h2>Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation&rsquo;s top 20 universities by U.S. News &amp; World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities. 
Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice&rsquo;s culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name &mdash; RICE &mdash; Responsibility, Integrity, Community and Excellence. 
 
Position Summary:
 
The Administrative Assistant II role provides advanced administrative and operational support to the Office of Admission at Rice University. This position plays a critical role in ensuring the smooth and efficient functioning of daily operations within a fast-paced and service-oriented environment. Reporting to the Deputy Director of Administration and working in concert with an administrative team, the Administrative Assistant II performs complex administrative tasks, manages office calendars and schedules, and assists with the planning and execution of key admission-related processes and events.
Ideal Candidate Statement:
 
The ideal candidate for the Administrative Assistant II position will demonstrate strong organizational skills, attention to detail, discretion, and the ability to manage multiple priorities with minimal supervision. This role requires excellent communication skills and a customer-service mindset, as it serves as a key point of contact for internal and external stakeholders, including prospective students, families, and university partners. The Administrative Assistant II is expected to exercise independent judgment, handle sensitive information with confidentiality, and contribute to a welcoming and inclusive atmosphere aligned with the university's mission.
Workplace Requirements:
 
This position is offered as a hybrid role, combining both in-office and remote work to provide flexibility and support collaboration - typically a rotating schedule of three days in office with two remote. Exceptions to this schedule may include special events, in-person meetings/retreats, or busy times of the year. Per Rice policy 440 , work arrangements may be subject to change.
Hiring Range: $19.90&ndash;$20.30 hourly, non-exempt.
 
*Non-Exempt (hourly) positions under FLSA are eligible for overtime.
Minimum Requirements:
<ul><li>High school diploma or equivalent
</li><li>2+ years&rsquo; experience providing administrative support, preferably in a university setting
<ul><li>In lieu of the experience requirement, additional related education, above and beyond what is required, on an equivalent year-for-year basis may be substituted
</li></ul></li></ul>Skills:
<ul><li>Proficient administrative skills including calendar management, meeting coordination, and office organization
</li><li>Strong written and verbal communication skills with the ability to interact professionally with a wide range of stakeholders
</li><li>Strong interpersonal skills and a commitment to providing excellent customer service
</li><li>Proficiency in Microsoft Office and Google Suite (Word, Excel, Outlook, PowerPoint) and comfort with learning new software systems
</li><li>Experience with data entry and database management (e.g., CRM systems like Slate or similar platforms)
</li><li>Exceptional attention to detail and a high level of accuracy in all work
</li><li>Ability to prioritize and manage multiple tasks and deadlines
</li><li>Demonstrated discretion and sound judgment when handling confidential or sensitive information
</li><li>Problem-solving skills and the ability to work independently with minimal supervision
</li><li>Flexibility and adaptability to support changing office needs and event-based workloads
</li><li>Team-oriented mindset with the ability to collaborate effectively with colleagues across the division 
 
</li></ul>Preferences:
<ul><li>3+ years of administrative support experience, preferably in a higher education or admission-related setting
</li><li>Familiarity with student information systems or CRM platforms such as Slate, Banner, or Salesforce
</li><li>Experience supporting events or programs, including scheduling, logistics, and vendor coordination 
 
</li></ul>Essential Functions:
<ul><li>Responsible for one or more administrative and business functions, including processing and managing student hire payroll, event management, onboarding coordination, FERPA file requests, and/or expense reporting
</li><li>Serves as a key point of contact for prospective students, families, school counselors, and campus partners by providing timely, accurate, and courteous responses via phone, email, and in-person interactions
</li><li>Greets and assists campus visitors to the Office of Admission and Welcome Center, ensuring a welcoming and professional first impression for campus visit registrants and walk-in visitors
</li><li>Provides high-level administrative support to Office of Admission staff, including managing calendars, scheduling meetings, and preparing communications
</li><li>Supports the planning, coordination, and execution of on-campus and virtual admission events, assisting with registration, guest services, and event logistics&mdash;from daily campus visits to large event days
</li><li>Maintains accurate and confidential records, enters and updates applicant data in internal systems, and assists with the generation of reports and queries
</li><li>Responds to general inquiries about the admission process, policies, and deadlines, and escalates complex issues to the appropriate staff member when necessary
</li><li>Manages the daily operations of the front office, including organizing supplies, maintaining office appearance, and coordinating mail, deliveries, and print materials
</li><li>Assists with onboarding and coordination of student workers and may provide guidance to junior administrative staff as needed
</li><li>Assists with the coordination and logistics of admission-related events, meetings, travel, and special projects 
 
</li></ul>Additional Functions:
<ul><li>Knowledge of university policies, procedures, and organizational structures
</li><li>Ability to draft and edit professional correspondence and documents with minimal oversight
</li><li>Participates in ongoing efforts to improve office workflows, enhance customer service, and support a positive and inclusive work environment
</li><li>Understanding of admissions or enrollment operations and the academic calendar cycle
</li></ul>Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits
Rice Mission and Values: Mission and Values | Rice University
Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please get in touch with Rice University&rsquo;s Human Resources Office via email at facstaffada@rice.edu for support.
 
 
If you have any additional questions, please email us at jobs@rice.edu. Thank you for your interest in employment with Rice University.</div>

Administrative Assistant II

Rice Engineering

CITY OF JERSEY VILLAGE

<div>Now Hiring: Court Administrator 
City of Jersey Village, Texas 
Department: Finance | Division: Municipal Court 
FLSA Status: Exempt | Full-Time<h3 class="jobSectionHeader">
Make an Impact in Municipal Justice</h3>
The City of Jersey Village is seeking an experienced and detail-oriented Court Administrator to lead the daily operations of our Municipal Court. This key leadership role ensures the accuracy, integrity, and efficiency of court processes while supervising court staff and maintaining compliance with Texas law.
If you thrive in a fast-paced environment, enjoy improving processes, and are passionate about public service, we encourage you to apply.<h3 class="jobSectionHeader">
What You'll Do</h3>
Administration &amp; Operations<ul><li>
Plan, organize, and supervise daily Municipal Court activities</li><li>
Manage court dockets, citations, and warrants</li><li>
Coordinate schedules for Judges, Prosecutors, and Court Clerks</li><li>
Supervise and evaluate Court Clerk staff</li></ul>
Compliance &amp; Legal<ul><li>
Oversee criminal proceedings and docketing processes</li><li>
Interpret and implement new laws and ensure compliance with Texas statutes and City ordinances</li><li>
Serve as Court Clerk when required</li></ul>
Financial Accountability<ul><li>
Manage receipting, deposits, and accounting for court fines and fees</li><li>
Ensure accurate and timely reporting to city/state officials</li><li>
Administer the Municipal Court budget and recommend improvements</li></ul>
Records, Reporting &amp; Technology<ul><li>
Maintain court records in compliance with retention requirements</li><li>
Prepare statistical and narrative reports for management and City Council</li><li>
Monitor and maintain the court case management system</li><li>
Identify technology improvements to enhance efficiency</li></ul>
Customer Service<ul><li>
Coordinate with judges, prosecutors, police, attorneys, and the public</li><li>
Resolve customer concerns professionally</li><li>
Provide counter and phone assistance as needed</li></ul><h3 class="jobSectionHeader">
Minimum Qualifications</h3><ul><li>
Bachelor's degree in Business/Public Administration, Criminal Justice, or related field</li><li>
Five (5) years of experience in court administration/management or public administration and finance</li><li>
Two (2) years of responsible supervisory experience</li><li>
Level II Clerk Certification from TMCEC</li><li>
Ability to obtain Level III TMCEC Certification within three years</li><li>
Strong knowledge of municipal court procedures, Texas Code of Criminal Procedure, and court financial practices</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Spanish proficiency</li><li>
Working knowledge of Tyler case management software</li></ul><h3 class="jobSectionHeader">
Knowledge, Skills &amp; Abilities</h3><ul><li>
Thorough knowledge of municipal court operations and legal terminology</li><li>
Strong leadership and supervisory skills</li><li>
Excellent customer service and conflict resolution abilities</li><li>
Effective written and verbal communication</li><li>
Ability to interpret laws, analyze data, and prepare reports</li><li>
Proficiency with Microsoft Office and court software systems</li></ul><h3 class="jobSectionHeader">
Work Environment</h3>
Work is performed in a standard office setting and may involve prolonged sitting, computer use, and occasional lifting. The position requires the ability to work effectively in stressful situations.<h3 class="jobSectionHeader">
Why Jersey Village?</h3>
Join a collaborative, service-driven organization committed to operational excellence and community trust. The Court Administrator plays a vital role in upholding the integrity of our Municipal Court.
Apply today to serve your community with excellence!</div>

Court Administrator

GEICO

<div>At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Auto Damage Trainee &ndash; North Houston, TX, Spring, TX, The Woodlands, TX 
Salary: $30.53 per hour / $61,500 annually 
 
Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We&rsquo;re looking for Auto Damage Trainees in North Houston, TX, Spring, TX, The Woodlands, TX who are motivated and ready to grow their careers to the next level with GEICO. Flexibility to work in different environments is also key, as our auto damage adjusters may work from their home, a body shop, a virtual estimating center, or even on the road. 
 
Our industry-leading, paid training will teach you the ins and outs of automobile damage adjusting, so you can directly assist our customers after accidents or major disasters. We&rsquo;re looking for those who are equally motivated as they are compassionate. Your unique skillset, along with the latest auto-adjusting tools and tech, will help you: 
Inspect and assess vehicle damage caused by all types of accidents 
Estimate vehicle repair costs and negotiate equitable settlements 
Partner with other adjusters and supervisors to work with body shops, rental partners, and parts providers. 
 
As an Auto Damage Trainee, you&rsquo;ll be constantly challenged to continue growing your skills and knowledge to better understand our industry, company, and customers. If you want a career with plenty of growth opportunities, let&rsquo;s talk. 
 
Salary: 
Salary: $30.53 per hour / $61,500 annually 
 
Qualifications &amp; Skills: 
Valid driver&rsquo;s license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits 
Willingness to be flexible with primary work location &ndash; position may require either remote or in-office work 
Solid computer, mechanical aptitude, and multi-tasking skills 
Effective attention to detail and decision-making skills 
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities 
Minimum of high school diploma or equivalent, college degree or currently pursuing preferred 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position. 
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life&rsquo;s twists and turns. Our mission is to protect people when they need it most and we&rsquo;re constantly evolving to stay ahead of their needs.
We&rsquo;re an iconic brand that thrives on innovation, exceeding our customers&rsquo; expectations and enabling our collective success. From day one, you&rsquo;ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people&rsquo;s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career &ndash; and your potential &ndash; in mind. You&rsquo;ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.<ul><li>
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family&rsquo;s overall well-being.</li><li>
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.</li><li>
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.</li><li>
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.</li></ul>
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.</div>

Auto Damage Trainee

PNC Financial Services Group

Job Profile
 
Position Overview
 At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Personal Banker at PNC's Westheimer branch location, you will be based in Houston, TX.
 
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
 
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
 
Job Description
 Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
 Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
 Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
 Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
 Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
 
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
 Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
 
To learn more about this opportunity, please watch this video .
 
Qualifications
 
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
 
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
 
Competencies Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs
 
Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
 
Education No Degree
 
Certifications No Required Certification(s)
 
Licenses Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
 
Benefits
 PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
 
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
 
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
 
Disability Accommodations Statement
 
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
 
Equal Employment Opportunity (EEO)
 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
 
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
 
California Residents
 
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Personal Banker

Dale WorkForce Solutions

<div>
 
 Job Summary
 
 
 
 We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote
 
 
 technical support for internal end-user software, hardware, and connectivity. We are looking for a driven, self-directed, technical professional who can work both
 
 
 independently and with the broader support team. The End User Support team is
 
 
 singularly focused on delivering a seamless technology experience for all users. The
 
 
 right candidate is capable of quickly and efficiently resolving a wide range of technical issues while providing top-tier customer service to our end users.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Identify, triage, troubleshoot, diagnose, and resolve complex technical problems via
 
 
 </li>
 </ul>
 in-person, phone, chat, and email-based support channels.
 
 
 <ul>
 <li>
 Troubleshoot technology issues related to hardware, software, user accounts, trading
 
 
 </li>
 </ul>
 environments, operating systems, and mobility
 
 
 <ul>
 <li>
 Fulfill IT hardware requests requiring delivery, setup, or low-level hardware
 
 
 </li>
 </ul>
 troubleshooting for end users in the office where you're based.
 
 
 <ul>
 <li>
 Escalate issues to senior members of the technical support team, infrastructure
 
 
 </li>
 </ul>
 teams, platform engineering teams, and/or third-party vendors to ensure end-user
 
 
 issues are fixed at their root and do not recur.
 
 
 <ul>
 <li>
 Provide excellent customer service experiences for all end users, traders, and senior
 
 
 </li>
 </ul>
 leadership, acting as the end user's advocate, ensuring their issues are fully fixed and
 
 
 they have an optimal IT experience.
 
 
 <ul>
 <li>
 Collaborate effectively with both local and remote or distributed team members to
 
 
 </li>
 </ul>
 accomplish small support tasks and large technical projects.
 
 
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 7
 </li>
 <li>
 years of relevant technical support experience in a medium to large, complex, and
 
 
 </li>
 </ul>
 fast-moving enterprise environment.
 
 
 <ul>
 <li>
 Advanced knowledge of Windows, macOS, Linux, iOS, Android, networking, and
 
 
 </li>
 </ul>
 information security topics.
 
 
 <ul>
 <li>
 Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft
 
 
 </li>
 </ul>
 Exchange, TCP/IP, and VPN.
 
 
 <ul>
 <li>
 Working knowledge of messaging platforms, telecommunication tools, collaboration
 
 
 </li>
 </ul>
 tools, and video conferencing (e.g., WebEx, MS Teams, Zoom).
 
 
 <ul>
 <li>
 Ability to communicate effectively and professionally across all settings to technical
 
 
 </li>
 </ul>
 and non-technical audiences of all tenure and seniority.
</div>

IT Support Specialist

Explore 126+ Auto lending specialist ii customer service in Houston this March. Find roles across top companies and apply now to boost your career.

126 auto lending specialist ii customer service jobs In Houston

Auto Lending Specialist II - Customer Service

Administrative Assistant II

Administrative Assistant II

Court Administrator

Auto Damage Trainee

Personal Banker

IT Support Specialist