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auto rental liability litigation claims specialist

Zurich North America

<div>
 Zurich North America is currently hiring an Auto Litigation Claims Specialist to join our Auto Rental Liability team.
 
 
 At Zurich North America Claims, we prioritize work-life balance and flexibility to support your career and personal goals. Our hybrid work model is thoughtfully designed to offer employees flexibility in choosing their preferred work location while fostering meaningful in-person connections and collaborative opportunities. While this model emphasizes autonomy, occasional in-office attendance may be required.
 
 
 The selected candidate should be able to report to one of our major claims hub offices on a hybrid work schedule: Atlanta, GA; Addison, TX; Omaha, NE; Overland Park, KS; Schaumburg, IL; Gold River, CA.
 
 
 
 Job Responsibilities:
 
 
 
 Under moderate supervision, the Auto Litigation Claims Specialist will manage multi-party commercial line rental liability claims of low to moderate complexity and exposure within specific authority limits. This role adheres to established claims-handling protocols, delivering efficient, customer-focused service.
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree with 3 or more years of experience in Claims or Insurance OR
 </li>
 <li>
 Zurich Certified Insurance Apprentice (including an Associate Degree) with 3 or more years of experience in Claims or Insurance OR
 </li>
 <li>
 Completion of the Zurich Claims Training Program with 2 or more years of experience in Claims or Insurance OR
 </li>
 <li>
 High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance
 </li>
 <li>
 Must obtain and maintain required adjuster license(s)
 </li>
 <li>
 Knowledge of insurance regulations, markets, and products
 </li>
 <li>
 Proficiency in Microsoft Office
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 3 or more years of experience managing commercial auto claims, with a focus on litigated files
 </li>
 <li>
 Expertise in handling rental liability Claims
 </li>
 <li>
 Strong background in handling bodily injury claims
 </li>
 <li>
 In-depth knowledge of uninsured and underinsured motorist (UM/UIM) coverage
 </li>
 <li>
 Exceptional verbal and written communication skills, with the ability to convey complex information clearly
 </li>
 <li>
 Demonstrated strength in analytical thinking, critical problem-solving, and sound decision-making
 </li>
 <li>
 Proven ability to manage time effectively, prioritize tasks, and handle multiple assignments in a fast-paced environment
 </li>
 <li>
 Collaborative team player with experience building effective cross-functional relationships
 </li>
 <li>
 Skilled at articulating complex financial and actuarial concepts to both technical and non-technical stakeholders
 </li>
 <li>
 Adept at evaluating claim scope and exposure, particularly for moderately complex cases
 </li>
 <li>
 Solid understanding of indemnity and expense reserving processes to support accurate exposure analysis
 </li>
 <li>
 Expertise in developing and executing strategic negotiation approaches for efficient claim resolution
 
 
 </li>
 </ul>
 Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply&mdash;your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $59,900.00 - $98,200.00, with short-term incentive bonus eligibility set at 10%.
 
 
 We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]
 
 
 
 Why Zurich?
 
 
 
 At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment&mdash;so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500&reg;.
 
 
 Join us for a brighter future&mdash;for yourself and our customers.
 
 
 Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
 
 
 Zurich complies with 18 U.S. Code
 
 
 <ul>
 <li>
 1033.
 
 
 </li>
 </ul>
 
 Please note:
 
 Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
 
 
 Location(s): AM - Omaha, AM - Addison, AM - Atlanta, AM - Gold River, AM - Overland Park, AM - Schaumburg
 
 
 Remote Working: Hybrid
 
 
 Schedule: Full Time
 
 
 Employment Sponsorship Offered: No
 
 
 Linkedin Recruiter Tag:
 
 
</div>

Auto Rental Liability Litigation Claims Specialist

Reserv

<div>About Reserv<ul><li>
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. 
 
We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can&rsquo;t wait to meet you.</li></ul> 
About the role<ul><li>
We are seeking highly organized and customer-focused Resolution Specialists to join our team. The successful candidate will be responsible for communicating with customers on the phone, educating and helping the customer work through their claim to the best possible outcome. This role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The claims you will handle will be transportation-related. 
 
The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, they will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. 
 
Resolution Specialists are:</li><li>
Highly motivated and growth-oriented. Excited by the prospect of building a tech-driven claims org.</li><li>
Passionate specialists who care about the customer and their experience.</li><li>
Empathetic. Exercises empathy and patience towards everyone interacted with.</li><li>
Sense of urgency - AT ALL TIMES. That does not mean working at all hours.</li><li>
Creative. Finding the right exit ramp (pun intended) for the resolution of the claim that is in the client&rsquo;s best interest.</li><li>
Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Working toward a win/win claim resolution.</li><li>
Curious. Wanting to know the whole story so the right decisions are made early and take action to prompt a quick resolution.</li><li>
Anti-status quo. Not just wishing things were done differently but taking the appropriate actions to ensure it.</li><li>
Communicative. Professional written and oral communication with all parties to a claim.</li><li>
And did we mention a sense of humor? Claims are hard enough as it is.</li></ul> 
What you'll do<ul><li>
Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests</li><li>
Manage an inventory of litigated and non-litigated cases</li><li>
Analyze and review auto insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties or their insurance providers</li><li>
Ensure compliance with specific state regulations, policy provisions, and standard operating procedures</li><li>
Manage both non-litigation and litigation cases related to auto claims disputes, communicate with involved parties, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims adjusters, attorneys, and other stakeholders</li><li>
Collaborate with defense counsel, claims counsel, and litigation claims management for strategic planning, including developing and maintaining positive working relationships with approved defense firms and other vendors in the industry</li><li>
Review legal documents and ensuring compliance with initial suit-handling plan of action</li><li>
Serve as corporate representative for discovery review and depositions, and appearing as Corporate Representative at depositions and trials when needed</li><li>
Analyze policy language and reaching appropriate coverage decisions, drafting frequent and complex coverage correspondence, and proactively managing non-litigated and litigated claim files from inception to closure</li><li>
Direct and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters</li><li>
Maintain adjuster licenses and continuing education requirements</li></ul>
Requirements<ul><li>
Active insurance adjuster&rsquo;s license by way of a designated home state, or home state</li><li>
Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)</li><li>
Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:</li><li><div><ul><li>
Third-party PD</li><li>
Third-party bodily injury, including catastrophic losses</li><li>
UM/UIM bodily injury</li><li>
Litigation experience</li><li>
PIP a plus, but not required</li></ul></div></li><li>
Willing to obtain all licenses within 60 days, including completing state-required testing.</li><li>
Knowledge of state regulations, policy provisions, and standard operating procedures.</li><li>
Willingness to travel for clients and claims need</li></ul>
Benefits<ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy</li><li>
Work from anywhere to facilitate your work-life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment that might be needed. Technology is something that should make your life easier, not harder!</li></ul>
Additionally, we will<ul><li>
Provide a manageable pending to deliver the service in a way always wanted from a dedicated account.</li><li>
Listen to the Resolution Specialist's feedback to enhance and improve upon the long-standing challenges.</li><li>
Work toward reducing and eliminating all the administrative work from a Resolution Specialist.</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment.</li></ul> 
At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds.</div>

Bodily Injury Claims Adjuster

Sedgwick

<div>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
Certified as a Great Place to Work&reg;
Fortune Best Workplaces in Financial Services &amp; Insurance
Claims Examiner - Liability (REMOTE- BI/Lit exp &amp; LICENSED in any: NC, SC, VA, FL DE DC DE MD)
***Looking for bodily injury/ligation adjuster with auto- trucking claim, product claims, GL premises. Needs to be licensed in NC, SC, VA, FL DE DC DE MD. ***
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world&rsquo;s best brands?
<ul><li>Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.
</li><li>Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world&rsquo;s most respected organizations.
</li><li>Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
</li><li>Leverage Sedgwick&rsquo;s broad, global network of experts to both learn from and to share your insights.
</li><li>Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
</li><li>Enjoy flexibility and autonomy in your daily work, your location, and your career path.
</li><li>Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
</li></ul>ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
PRIMARY PURPOSE : To analyze complex or technically difficult general liability claims to determine benefits due; to work with high exposure claims involving litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; and to identify subrogation of claims and negotiate settlements.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Analyzes and processes complex or technically difficult general liability claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
</li><li>Assesses liability and resolves claims within evaluation.
</li><li>Negotiates settlement of claims within designated authority.
</li><li>Calculates and assigns timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim.
</li><li>Calculates and pays benefits due; approves and makes timely claim payments and adjustments; and settles clams within designated authority level.
</li><li>Prepares necessary state fillings within statutory limits.
</li><li>Manages the litigation process; ensures timely and cost effective claims resolution.
</li></ul>ADDITIONAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Performs other duties as assigned.
</li><li>Supports the organization's quality program(s).
</li><li>Travels as required.
</li></ul>QUALIFICATIONS
Education &amp; Licensing
Bachelor's degree from an accredited college or university preferred.
Experience :
5 years of Liability claims management experience or equivalent combination of education and experience required.
TAKING CARE OF YOU
<ul><li>Flexible work schedule.
</li><li>Referral incentive program.
</li><li>Career development and promotional growth opportunities.
</li><li>A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
</li></ul>The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
<h2 class="jobSectionHeader">If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</h2></div>

Claims Examiner - Liability (REMOTE- BI/Lit exp & LICENSED in any: NC, SC, VA, FL DE DC DE MD)

AIG Claims, Inc.

<div>At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Liability Director, TPA Oversight to play your part in that transformation. It&rsquo;s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
As Complex Claims Director &ndash; TPA Oversight, you will analyze and process bodily injury and third-party property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims through well-developed action plans. You will determine need for and direct independent adjusters to gather information to determine exposure on the claim and control their costs.<ul><li>
Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis; retain and provide direction to coverage counsel when necessary.</li><li>
Assess liability and resolve claim within established evaluation. Maintain diaries and complete tasks within required timeframes as set forth by department guidelines; ensure claim files are timely and properly documented with clear and concise analysis on coverage, damages, reserves, and liability including an action plan for resolution. Process and pay invoices within a timely manner.</li><li>
Coordinate vendor referrals for additional investigation and/or litigation management. Calculate and assign timely and appropriate reserves; monitor reserve accuracy throughout the life of the claim.</li><li>
Refer case as appropriate to supervisor and management. Respond to requests or directions in a professional and timely manner.</li><li>
Attend arbitrations, mediations, settlement conference and trials.</li><li>
Successfully complete required State licensing examinations and continuing education requirement.</li><li>
Communicate with all internal business partners including underwriters to make sure underwriting is aware of large losses and industry trends.</li><li>
Partner with TPA Governance and Relationship Management to help TPA&rsquo;s and Insureds comply with claim handling and reporting guidelines.</li><li>
Work with TPA Claims Financial to check the accuracy of TPA financials ensuring alignment with TTPO financials.</li></ul>
What you will need to succeed<ul><li>
7 plus years of General Liability/Auto claims experience.</li><li>
Experience with complex and high exposure General Liability Bodily Injury and Property Damage claims.</li><li>
Excellent communication skills (verbal/written) and strong negotiation skills.</li><li>
Advanced experience and capabilities in litigation claims management, including ADR and mediation processes, involving auto/GL exposures.</li><li>
Strong technical expertise interpreting insurance contracts.</li><li>
In depth knowledge of claim handling procedures, claims performance strategies, and claim best practices.</li><li>
Advanced analytical and problem solving skills.</li><li>
Should also have a demonstrated ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking.</li><li>
Creativity in resolving challenging business problems, as well as ability to achieve business goals and objectives is essential.</li></ul>
Ready to accelerate your career? We would love to hear from you.
Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we&rsquo;re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits.
#LI-AIG #claimsprofessionals #InsuranceJobs #legalcareers #paralegaljobs #claimsexaminer #claimsadjuster #InsuranceCareers #insuranceTPA
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what&rsquo;s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security&mdash;as well as your professional development&mdash;to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world&rsquo;s most far-reaching property casualty networks. It is an exciting time to join us &mdash; across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We&rsquo;re committed to creating a culture that truly respects and celebrates each other&rsquo;s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG&rsquo;s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
<div><div><div><div><div><div><div>Functional Area:</div></div></div></div></div></div></div>
CL - Claims
AIG Claims, Inc.</div>

Complex Claims Liability Director, TPA Oversight

TRISTAR

<div>POSITION SUMMARY: Responsible for the prompt review of policy information including all relevant endorsements and schedules to determine coverage for loss and injury. Conduct an efficient claim examination and investigation leading to the final resolution of professional liability claims including matters in litigation. Frequent contact and interaction with involved parties including claimants and their legal representatives will be required. Recommendations regarding loss exposure and associated reserve and settlement strategy will be effectively communicated to the client.
DUTIES AND RESPONSIBILITIES:<ul><li>
Review, process, and conclude assigned claims including investigation and evaluation of complex Professional Liability &ndash; Errors and Omissions as well as Nursing Home Professional Liability Casualty Claims.</li><li>
Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to advance the claim to conclusion.
</li><li>Maintain an ongoing diary.</li><li>
Continually assess exposure and evaluate accurate reserves and settlement recommendations.</li><li>
Prepare Loss Reports providing a thorough analysis of liability and damages.
</li><li>Where applicable, determine if subrogation and/or risk transfer exists and initiate recovery efforts at the direction of the client.</li><li>
Document all correspondence, reports, discussions, and decisions in the claim file record.</li><li>
Provide outstanding service to the client.</li><li>
Assist Supervisors and the Claim Department with requested tasks or special projects.</li><li>
Other duties as assigned</li></ul>
EQUIPMENT OPERATED/USED: Computer, 10-key, printer, copier, fax/scanner machine and other office equipment
SPECIAL EQUIPMENT OR CLOTHING: Appropriate office attire
Education/Experience: High School Diploma or GED required; bachelor&rsquo;s degree in a related field (preferred) and a minimum of five+ (5-10) years of commercial auto and general liability casualty-related experience; or equivalent combination of advanced education and experience.
Special Requirements:<ul><li>
At least 7-10 years of Commercial Automobile and General Liability claims experience required
</li><li>Knowledge of claims handling concepts, practices, and techniques, including but not limited to coverage issues and product line knowledge.
</li><li>Demonstrated verbal and written communication skills.
</li><li>Demonstrated advanced analytical, decision-making, and negotiation skills.
</li><li>Computer proficiency</li></ul>
Preferred Skills:<ul><li>
Ability to communicate effectively and clearly, both orally and in writing.</li><li>
Ability to manage relationships in a fast-paced environment, while demonstrating problem-solving and decision-making skills to work with customers.</li><li>
Good analytical abilities to review, exercise judgment, and evaluate claims in order to make sound decisions with a minimal amount of supervision.</li><li>
Excellent customer service skills.</li><li>
An understanding of the litigation process and case valuation in multiple jurisdictions.
</li><li>Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently, and exhibit good common sense.</li><li>
An ability to handle assigned claims following company guidelines and industry best practices with a minimal amount of supervision.</li><li>
Time management skills, organizational skills, and ability to prioritize issues and tasks.</li><li>
Ability to effectively operate computer equipment and applications.</li><li>
Independence, flexibility, and creativity.
</li></ul>Other Qualifications:
<ul><li>Multi-state adjuster licensure and/or the ability to obtain licenses through home-state reciprocity or through state adjuster examinations. AICPCU industry designations.</li></ul>
Mental and Physical Requirements:
<div><div>MENTAL AND PHYSICAL REQUIREMENTS</div><div><div> 
1. MENTAL EFFORT
a. Reasoning development:
Follow one- or two-step instructions; routine, repetitive task.
Carry out detail but uninvolved written or verbal instructions; deal with a few concrete variables.
Follow written, verbal, or diagrammatic instructions; several concrete variables.
Solve practical problems; variety of variables with limited standardization; interpret instructions.
X Logical or scientific thinking to solve problems; several abstract and concrete variables.
Wide range of intellectual and practical problems; comprehend most obscure concepts.</div></div><div><div> 
b. Mathematical development:
Simple additional and subtraction; copying figures, counting, and recording.
Add, subtract, multiply, and divide whole numbers.
X Arithmetic calculations involving fractions, decimals, and percentages.
Arithmetic, algebraic, and geometric calculations.
Advanced mathematical and statistical techniques such as calculus, factor analysis, and probability determination.
Highly complex mathematical and statistical techniques such as calculus, factor analysis, and probability determination; require theoretical application.</div></div><div><div> 
c. Language development:
Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.
Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information such as age, occupation, and number of children; guide people and provide basic direction.
Ability to transcribe dictation; make appointments and process mail; write form letters or routine correspondence; interpret written work instructions; interview job applicants.
Ability to compose original correspondence, follow technical manuals, and have increased contact with people.
X Ability to report, write, or edit articles for publication; prepare deeds, contracts or leases, prepare and deliver lectures; interview, counsel, or advise people; evaluate technical data.</div></div><div><div> 
2. PHYSICAL EFFORT
a. Physical activity required to perform the job:
X Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Light work:
a. Exerting up to 20 pounds of force occasionally
b. Exerting up to 10 pounds frequently
c. Exerting a negligible amount of force constantly to move objects
(If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work).
Medium work:
a. Exerting up to 50 pounds of force occasionally
b. Exerting up to 20 pounds of force frequently
c. Exerting up to 10 pounds of force constantly to move objects
Heavy work:
a. Exerting up to 100 pounds of force occasionally
b. Exerting up to 50 pounds of force frequently
c. Exerting up to 20 pounds of force constantly to move objects
Very heavy work:
a. Exerting in excess of 100 pounds of force occasionally
b. Exerting in excess of 50 pounds of force constantly to move objects
c. Exerting in excess of 20 pounds of force constantly to move objects 
</div></div> 
<div><div><ul><li>Visual requirements necessary to perform the job:</li></ul>
Far vision: clarity of vision at 20 feet or more
X Near vision: clarity of vision at 20 inches or less
X Mid-range vision: clarity of vision at distances of more than 20 inches and less than 20 feet
Depth perception: the ability to judge distance and space relationships, so as to see objects where and as they actually are
Color vision: ability to identify and distinguish colors
Field of vision: ability to observe an area up or down or to the right or left while eyes are fixed on a given point
</div></div> 
</div><div><div>2. PHYSICAL EFFORT (cont.) 
FREQUENCY</div><div><div> 
c. Physical activity necessary to perform the job and frequency (e.g., continually, frequently, or occasionally):
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
Balancing: Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Crouching: Bending the body downward and forward by bending legs and spine.
Crawling: Moving about on hands and knees or hands and feet.
Reaching: Extending hand(s) and arm(s) in any direction.
Standing: Particularly for sustained periods of time.
Walking: Moving about on foot to accomplish tasks, particularly for long distances.
Pushing: Using upper extremities top press against something with steady force in order to thrust forward, downward, or outward.
Pulling: Using the upper extremities to extend force in order to drag, haul, or tug objects in a sustained motion.
Foot
Motion: Using feet to push pedals.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires substantial use of the upper extremities and back muscles.
X Fingering: Picking, pinching, typing, or otherwise working with fingers rather than with the whole hand or arm as in handling.
X Grasping: Applying pressure to an object with the fingers and palm. 
</div><div>Frequently
Occasionally
</div></div> 
</div><div><div>2. PHYSICAL EFFORT (cont.) 
FREQUENCY</div><div><div> 
X Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which workers must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
X Hearing: Perceiving the nature of sounds with or without correction. Ability to receive detailed information through verbal communication and to make fine discriminations in sound, such as when making find adjustments on machined parts.
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
X Repetitive Substantial movements (motions) of the wrists, hands,
Motion: and/or fingers.</div><div> 
Frequently
Frequently
Frequently 
</div></div> 
<div><div>3. WORKING CONDITIONS
Disagreeable job conditions to which the employee may be exposed and the frequency (e.g., continually, frequently, or occasionally) of this exposure. 
</div></div> 
<div><div>WORKING CONDITION
ENVIRONMENTAL
FACTOR</div><div> 
NATURE/REASON
OF EXPOSURE</div><div> 
FREQUENCY</div></div><div> 
Dirt/Dust 
</div> 
<div>Noise 
</div> 
<div>Temperature extremes 
</div> 
<div>Dampness 
</div> 
<div>Vibrations 
</div> 
<div>Equipment movement hazard 
</div> 
<div>Chemicals/solvents 
</div> 
<div>Electrical shock 
</div> 
<div>Significant work pace/pressure 
</div> 
<div>Odors/Fumes 
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<div><div>Other (specify):</div></div></div></div>

Professional Liability Claims Examiner III

Paradies Lagardère

<div>POSITION DESCRIPTION SUMMARY: The Claims Coordinator is a vital contributor to the company&rsquo;s Safety and Workers' Compensation programs, which include General Liability (GL), Auto, and various other insurance policies. This role is focused on actively reducing preventable accidents affecting both employees and customers by employing thorough claim analysis and effective strategic initiatives. The coordinator will carefully review incoming claims and collaborate with field management to ensure that submissions are detailed and complete. By utilizing data analytics to identify trends and potential risks, this position will play an instrumental role in developing targeted action plans that enhance safety across the organization. Through these constructive efforts, the coordinator not only prioritizes the well-being of individuals but also strengthens the overall safety culture within the company, contributing to a more secure and productive work environment for everyone involved.

DUTIES AND RESPONSIBILITIES:
<ul>
<li>Work with management teams and associates on utilizing the Company Return to Work program to ensure alignment with the Company Strategy</li>
<li>Assist with creating training programs and policies designed to educate retail and restaurant management on safety/worker&rsquo;s compensation compliance</li>
<li>Assist in providing safety enhancement recommendations and processes to implement policy changes in response to accident cause analysis reviews</li>
<li>Assist with the filing of property, general liability, and auto claims.</li>
<li>Assist with Worker&rsquo;s Compensation Reviews with Insurance Company and Broker</li>
<li>Collaborate with Human Resources and the Safety Loss Control Manager to address return-to-work accommodations and ensure proper documentation of lost time</li>
<li>Work together with claimants (associates) to discuss the progress of their return to work and the claims process</li>
<li>Provide consolidated reporting of all accidents monthly</li>
<li>Support in formulating effective strategies and action plans aimed at proactively reducing safety violations, incidents, and losses</li>
<li>Collaborate with the Asset Protection/Safety field team and Regional Directors to develop strategies for reducing incidents</li>
<li>Assist with developing Safety and Claims Management training for retail stores and restaurants alongside the AP Safety and store operations teams</li>
</ul>
POSITION QUALIFICATIONS:
<ul>
<li>Bachelor&rsquo;s degree required or 5 years' experience in lieu of bachelor&rsquo;s degree</li>
<li>Minimum three (3) years progressive safety and/or risk management experience</li>
<li>Degree in Safety/Risk Management or related area preferred</li>
<li>ARM, CSP, or ASP certification is preferred.</li>
<li>Ability to work flexible shifts in a team-oriented environment, available 7 days a week, 365 days a year.</li>
<li>Ability to communicate (orally and written) effectively using the English language</li>
<li>Presentation skills required</li>
<li>Travel as required throughout North America.</li>
<li>Ability to lift a minimum of 40 lbs., perform essential job functions such as standing, bending, reaching, climbing a ladder, and walking long distances</li>
<li>Able to prioritize numerous tasks and adapt to unexpected situations simultaneously</li>
<li>Skilled in using computers and proficient in Microsoft Office.</li>
<li>Ability to pass the Federal Criminal History Records Check, the Paradies background check and the applicable Department of Transportation requirements</li></ul></div>

Claims Coordinator

<div><h3 class="jobSectionHeader">About Reserv</h3>
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can&rsquo;t wait to meet you.<h3 class="jobSectionHeader"> 
About the role</h3>
As a Claims Team Lead, Litigation at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Auto Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.<h3 class="jobSectionHeader">
Who you are</h3><ul><li>
Highly motivated and growth-oriented, impactful and influential</li><li>
Claims professional - you are knowledgeable and have a track record of success in commercial auto claims adjudication.</li><li>
Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.</li><li>
Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.</li><li>
Passionate - Claims professional who cares about their team, the customer, and their experience</li><li>
Empathetic leader - You exercise empathy and patience towards everyone you interact with</li><li>
Sense of urgency - at all times. That does not mean working at all hours</li><li>
Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems</li><li>
Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.</li><li>
Problem solver - You have the ability to take a &lsquo;deep dive&rsquo; into the details of the business while staying focused on the big picture.</li><li>
Anti-status quo - You don&rsquo;t just wish things were done differently; you act on it</li><li>
Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.</li><li>
And did we mention a sense of humor? Claims are hard enough as it is!</li></ul><h3 class="jobSectionHeader">
What we need</h3>
We need you to do all the things typical to the role:<ul><li>
Oversee a team of commercial auto adjuster direct reports</li><li>
Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery</li><li>
Align team with client and customer expectations of the claims process</li><li>
Serve as a resource for escalated claims</li><li>
Foster a positive work environment, promote teamwork, and encourage professional growth and development</li><li>
Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team</li><li>
Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation</li><li>
Serve as backup/ leader when the Manager is out of office</li><li>
Responsible for initial onboarding tasks/ access and new hire cultural immersion</li><li>
SME for first-line questions, escalations, roundtable discussions</li><li>
Increased reserve and payment authority with the ability to assist with moderate reviews</li><li>
Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
5+ years of insurance claims experience in multiple lines of business with bodily injury experience</li><li>
3+ years of leadership experience with a preference for experience managing in a remote environment</li><li>
Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes</li><li>
Demonstrated commitment to quality, accuracy, and attention to detail</li><li>
Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information</li></ul><h3 class="jobSectionHeader">
Benefits</h3><ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul> 
Additionally, we will<ul><li>
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</li><li>
Work toward reducing and eliminating all the administrative work from an adjuster role</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment</li></ul> 
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</div>

Claims Team Lead Litigation

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