account executive, air (t1200 - southeast)

account manager - commercial lines (real estate, habitational, hotels)

account manager associate - commercial lines (manufacturing/contractors)

account executive, air (t1200 - southeast) Jobs in Atlanta

account executive, commercial Jobs in Atlanta

account executive, commercial

account manager - commercial lines (real estate, habitational, hotels) Jobs in Atlanta

account manager associate - commercial lines (manufacturing/contractors) Jobs in Atlanta

accounting manager

account manager commercial lines real estate habitational hotels

Insurance Office of America

<div>Description
Job Description:
Title: Account Manager - Commercial Lines
Work Mode: Fully remote for EST/CST based candidates | Location/Supporting: Cherry Hill, NJ| Book Focus: Real Estate, Habitational, Property, Hotels 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 
 
Key Responsibilities:<ul><li>
Technical Competence: Maintain technical competence and industry expertise.</li><li>
Team Leadership: Direct daily activities of the account management team.</li><li>
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.</li><li>
Policy Management: Manage policy expirations and renewals.</li><li>
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.</li><li>
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.</li><li>
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.</li><li>
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.</li><li>
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.</li><li>
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.</li><li>
Policy Compliance: Stay updated on company policies and procedures.</li><li>
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.</li><li>
Champion IOA Values: Demonstrate integrity and leadership.</li></ul> 
 
Ideal Candidate Qualifications:<ul><li>
3+ years of account management experience, or 5+ years in the insurance industry</li><li>
Thorough knowledge of insurance brokerage and client needs</li><li>
Required active licensing; professional designation (CIC or equivalent) preferred</li><li>
Strong analytical, problem-solving, and decision-making skills</li><li>
Exceptional customer service, communication, multitasking, and organizational skills</li><li>
Proficiency in MS Office (Outlook, Word, Excel)</li><li>
High School Diploma (or equivalent)</li></ul> 
 
What We Offer:<ul><li>
Competitive salaries and bonus potential</li><li>
Company-paid health insurance</li><li>
Paid holidays, vacations, and sick time</li><li>
401K with employer match</li><li>
Professional growth and career progression opportunities</li><li>
Respectful culture and work/family life balance</li><li>
Community service commitment</li><li>
Supportive teammates and a rewarding work environment</li></ul> 
 
What to Expect (Application Process):<ul><li>
30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>
Salary Range
The expected pay range for this position is $70,000 to $85,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Account Manager - Commercial Lines (Real Estate, Habitational, Hotels)

Davidson Hospitality Group

<div>Property Description:
<div></div><div>
Davidson Hospitality Group is a dynamic and innovative hospitality management company that is constantly seeking top talent to join its team. With its headquarters located in the heart of the hospitality industry in Atlanta, Georgia, Davidson Hospitality Group is a leader in hotel and resort management, providing comprehensive and results-driven services to a diverse portfolio of properties across the United States. As a job applicant, you can expect to work in a collaborative and supportive environment that encourages creativity, growth, and professional development. With a strong commitment to excellence in guest service, employee engagement, and financial performance, Davidson Hospitality Group offers a rewarding and fulfilling career path for individuals who are passionate about the hospitality industry. Whether you are seeking a corporate role in operations, sales and marketing, revenue management, finance, human resources, or other areas, Davidson Hospitality Group offers a wide range of career opportunities for motivated and talented individuals. Join the team at Davidson Hospitality Group and be a part of a dynamic and growing organization that is dedicated to delivering exceptional hospitality experiences.</div>
Overview:
<div>
For over 50 years, we, at Davidson Hospitality Group, have focused our efforts solely on the hospitality industry and built one of the highest quality portfolios in the upper-upscale and near-luxury segments. Along the way, we have established an extraordinary track record of creating and maximizing asset value and delivering an uncompromising guest experience for some of the most sophisticated property owners in the world.</div><div></div><div> 
As one of the top privately held management companies in the lodging industry, our success is built on a unique entrepreneurial management style and owner&rsquo;s mentality that enables us to provide each of our properties with the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. We continue to invest heavily in our people, services and infrastructure in order to optimize financial performance throughout our portfolio. And as we continue to build on our past success, our legacy of delivering hospitality and creating value for every customer, every time only gets stronger.</div><div></div><div> 
Davidson Hospitality Group currently operates in four distinct verticals: Davidson Hotels, Pivot Hotels, Davidson Resorts and Davidson Restaurant Group, each offering specialization for a segment of the hotel management business. Davidson Hotels is our heritage brand operating vertical, representing more than 50 years of innovation where our portfolio includes some of the largest names in hospitality. Pivot Hotels is our lifestyle and boutique operating vertical, dedicated to serving a bold and confident hotel portfolio focused on unique, design-forward properties. Davidson Resorts is our resort operating vertical, focused on properties that promise unforgettable experiences for our guests. Davidson Restaurant Group, is our food &amp; beverage operating vertical, combining our expertise, passion, and talents to execute smart concepts and unconventional approaches to restaurant operations.</div>
Qualifications:
<ul><li>Bachelor&rsquo;s Degree with a concentration in Hospitality, Real Estate and/or Finance</li><li>
Experience and/or course workload must consist of Excel and financial modeling</li><li>
Relevant work/internship experience with a minimum of 1-2 years of experience working in Hospitality, Real Estate, Finance, or other applicable areas</li><li>
Basic knowledge of hospitality real estate markets, including operations, debt/equity structures and exhibits familiarity with real estate terminology</li><li>
Ability to think critically</li><li>
Keen attention to detail</li><li>
Highly developed organizational and analytical skills</li><li>
Ability to travel approximately 25% of the time or more depending on current business activity</li><li>
Ability to re-locate to Atlanta, GA and work in the corporate office 3 &ndash; 5 days per week</li><li>
Ability to manage a heavy workload and prioritize appropriately</li><li>
Ability to work well and collaborate with others as well as be self-directed and independent to achieve project deadlines</li><li>
Ability to identify opportunities to create/improve existing models and analyst practices</li><li>
Business writing ability</li><li>
Strong computer skills: Excel (modeling and analysis), PowerPoint, Word, Outlook, online research tools</li></ul>
Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners&rsquo; mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company&rsquo;s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. 
In keeping with the company&rsquo;s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.<ul><li>
Multiple Tiers of Medical Coverage</li><li>
Dental &amp; Vision Coverage</li><li>
24/7 Teledoc service</li><li>
Free Maintenance Medications</li><li>
Pet Insurance</li><li>
Hotel Discounts</li><li>
Tuition Reimbursement</li><li>
Paid Time Off (vacation, sick, bereavement, and Holidays).</li><li>
401K Match</li></ul>
Working at Davidson is like nowhere else. It&rsquo;s less of a job, more of a calling. It&rsquo;s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. 
 
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation 
 
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.</div>

Senior Financial Analyst, Acquisitions and Business Development

The Allen Morris Company

<div>
 
 
 About The Allen Morris Company
 
 
 
 
 
 
 The Allen Morris Company (AMCO) is one of the largest privately held diversified real estate development firms in the southeast specializing in:
 
 <ul>
 <li>
 Commercial, Office and Multi-Family Mixed-Use Development
 </li>
 <li>
 Commercial and Investment Property Sales
 </li>
 <li>
 Commercial, Industrial, and Retail Leasing
 </li>
 <li>
 Property Management
 </li>
 </ul>
 
 
 
 
 AMCO has a culture of creativity, vigorous and respectful discussion of ideas, professionalism, thoughtfulness, and kindness. Our mission is:
 
 <ul>
 <li>
 Inspire people with the beauty of our projects
 </li>
 <li>
 Impress them with the excellence of our services
 </li>
 <li>
 Improve the quality of life of all those we touch
 </li>
 </ul>
 
 The successful candidate will embody this mission in all respects.
 
 
 
 
 
 
 
 POSITION/TEAM STRUCTURE:
 
 
 
 
 The Asset Management Financial Analyst will work in tandem with the capital markets and asset management teams and report to the Managing Director of Capital Markets, the Managing Director of Operations &amp; Asset Management, and the Capital Markets Associate.
 
 
 
 
 
 
 
 QUALIFICATIONS:
 
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in finance, real estate, business, economics, or accounting (required).
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Experience:
 
 1-2+ years of work experience in real estate asset management, real estate finance, real estate brokerage, real estate development, real estate lending, or real estate private equity, or related fields (required).
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Proficiency in creating complex financial models for real estate financial analysis using Excel, including knowledge of advanced Excel functions.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Familiarity with Yardi, ARGUS, or similar real estate software preferred.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Experience with real estate financial statements and performance metrics.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Strong communication skills, both written and verbal.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 JOB DESCRIPTION:
 
 
 
 
 The Asset Management Financial Analyst will support the capital markets and asset management teams in overseeing the financial performance of a diverse portfolio of operating and development-stage real estate assets. This role will focus on financial modeling, performance analysis, budgeting and forecasting, lender and investor reporting, and strategic decision support. The ideal candidate is analytically strong, detail-oriented, and comfortable working across multiple asset types in a fast-paced, vertically integrated real estate environment.
 
 
 
 
 
 
 Financial Analysis &amp; Modeling
 
 
 <ul>
 <li>
 Build and maintain detailed property-level and portfolio-level financial models, including cash flow projections, valuations, and sensitivity analyses.
 </li>
 <li>
 Conduct general market research and comparable studies to provide support for underwriting and financial analysis including interfacing with brokers to obtain information.
 </li>
 <li>
 Analyze operating performance versus budgets, forecasts, and underwriting assumptions.
 </li>
 <li>
 Support hold/sell analyses, refinancing, recapitalizations, and major capital decisions.
 </li>
 </ul>
 
 
 
 
 
 Asset Performance &amp; Reporting
 
 
 <ul>
 <li>
 Assist with preparation of monthly, quarterly, and annual asset management reports for internal leadership, lenders, and investors.
 </li>
 <li>
 Monitor key performance indicators (NOI, IRR, DSCR, occupancy, rent growth, expense ratios, etc.).
 </li>
 <li>
 Review property financial statements and identify trends, risks, and opportunities.
 </li>
 </ul>
 
 
 
 
 
 Budgeting &amp; Forecasting
 
 
 <ul>
 <li>
 Support annual budget preparation and reforecasting processes in coordination with property management and accounting teams.
 </li>
 <li>
 Analyze variances and provide clear explanations and recommendations.
 </li>
 <li>
 Assist in evaluating capital expenditure plans and return on investment.
 </li>
 </ul>
 
 
 
 
 
 Lender &amp; Investor Support
 
 
 <ul>
 <li>
 Assist with lender reporting, covenant compliance tracking, and financing requests.
 </li>
 <li>
 Support investor reporting, capital call analyses, and distribution calculations.
 </li>
 <li>
 Coordinate with internal accounting and development teams to ensure data accuracy.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with development, construction, accounting, leasing, and property management teams.
 </li>
 <li>
 Work closely with Asset Management and Brokerage teams to prepare lease analyses, track office and retail tenant improvements and commissions, and provide rent roll analyses.
 </li>
 <li>
 Support asset repositioning, lease-up strategies, and value-enhancement initiatives.
 </li>
 <li>
 Participate in asset strategy discussions and executive presentations.
 </li>
 </ul>
 
 
</div>

Asset Management Financial Analyst

Marcus & Millichap

<div>
 
 Marcus &amp; Millichap is the nation's leading commercial real estate investment company. We are seeking a career minded Junior Analyst for our Atlanta office. This role will support their top Investment Sales Team focused on the disposition of retail properties. The analyst will be accountable for providing analytical, marketing, and research assistance which is essential to our commercial real estate brokerage services. The ideal candidate would have exposure to the CRE industry and/or coursework. They must possess a positive attitude, strong work ethic, be self-motivated, highly organized, coachable and have attention to detail and ability to multi-task. This is an unprecedented opportunity to step into a high paced industry, be a part of a dynamic team at a remarkable firm with notable income, personal, and professional growth over the long term.
 
 
 
 
 Specific Responsibilities
 
 
 
 <ul>
 <li>
 Assist with the creation, review, and editing of marketing collateral
 </li>
 <li>
 Communicate with underwriters, graphic designers, and third party vendors
 </li>
 <li>
 Read and abstract leases.
 </li>
 <li>
 Research, accumulate &amp; organize relevant tenant information and sales/rent comps for assignments
 
 
 </li>
 </ul>
 
 Required Knowledge And/or Experience
 
 
 
 <ul>
 <li>
 Commercial Real Estate Experience or Coursework
 </li>
 <li>
 Knowledge of Microsoft Office Suite with emphasis on Excel (Required)
 </li>
 <li>
 Strong work ethic and a positive &ldquo;can-do&rdquo; attitude
 </li>
 <li>
 Excellent interpersonal and communication skills with people of all personality types
 </li>
 <li>
 Self-motivated, detail-oriented, highly organized, and coachable with the ability to prioritize multiple projects
 
 
 </li>
 </ul>
 
 Company/Team Background
 
 
 
 <ul>
 <li>
 Please note that the chosen candidate will be employed directly by an individual agent/team and not the corporate office. The work environment is entrepreneurial, energized and similar to a startup experiencing continuous growth. The possibilities for professional growth are significant. The right person who brings the right attitude and who takes full advantage of our extensive training will be compensated commensurate with their initial experience and their ability to grow with our
 
 
 </li>
 </ul>
 
 Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available.
 
 
 
 
 Founded in 1971
 
 , Marcus &amp; Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly
 
 1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada
 
 .
 
 
 
 Marcus &amp; Millichap
 
 closes more transactions than any other real estate investment brokerage firm nationwide.
 
 In 2024, the firm closed 7,836 transactions with a sales volume of approximately $49 billion
 
 .
 
 
 The firm has perfected a powerful property marketing system that integrates broker specialization by property type and market area; the industry&rsquo;s most comprehensive investment research; a long-standing culture of information sharing; relationships with the largest pool of qualified investors; and state-of-the-art technology that matches buyers and sellers.
 
 
 
 Marcus &amp; Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus &amp; Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Junior Financial Analyst

IHG Hotels & Resorts

<div>Cultivate system growth and drive portfolio performance through relationships with and support to owners of IHG&rsquo;s upscale brands, and strategic hotels and management companies. Provides strategic direction and support to maximize franchise hotel revenue and service performance and delivery on our Winning Metrics with North America&rsquo;s owners across all brands in the estate. Develops and leads strategies that will enhance the value proposition for all brands and leads to growth of the franchised estate.
Your day to day
<ul><li>Lead and oversee Franchise Performance Support programs a portfolio of IHG&rsquo;s upscale brands and strategic hotels and management companies.</li><li>
Develop strategies to grow revenue; create sales, service and associate cultures; enhance service, and improve quality in all disciplines areas</li><li>
Lead annual (and ongoing) portfolio meetings with owner to discuss portfolio and individual hotel performance, set performance goals and develop strategic plan for the year</li><li>
Promote successful implementation of IHG hotel initiatives of revenue and guest satisfaction increasing strategies.</li><li>
Maintain strong relations with franchisees and serve as an escalation point for consultation to owners and management of hotels.</li><li>
Maintain strong relations with franchisees around owner economics and complexities</li><li>
Provide guidance to owners, management companies, and GMs in problem identification and resolution as well as success factors enhancements and implementations in portfolio across all areas of hotel operations and performance (e.g. Sales, revenue management, operations, new initiatives, standards, F&amp;B, Channels)</li><li>
Deploy Franchise Revenue Managers, Franchise Sales &amp; Marketing Managers, or Operations Delivery Managers to support highly technical/specialized issues at the portfolio and/or property level.</li><li>
Communicate portfolio performance with owners against the goals and adjust the strategic plan as necessary.</li><li>
Work closely with legal team to resolve company conflicts with key accounts/owners.</li><li>
Responsible for building the business case for requests for licenses/extensions.</li><li>
Develop strong, trusted relationships with owners to foster growth in hotels/system size.</li><li>
Field incoming calls and answer questions or provide information regarding brand initiatives, hotel standards and operations, rate and inventory management, service and quality planning, renovations, and capital enhancements</li><li>
Continuously monitor performance across commercial and operational areas via internal reporting to assess and prioritize hotel and portfolio issues.</li><li>
Conduct on-site review/coaching in modeling, across all levels of sales, revenue, service, culture execution.</li></ul>
What we need from you<ul><li>
Bachelors degree in Hotel Management, Business, Education, or a relevant field of work or an equivalent combination of education and work-related experience. CHA preferred.</li><li>
7+ years progressive work-related experience with demonstrated proficiency in commercial acumen and customer service in the Service/Hospitality industry involving hotel operations and/or training, and/or experience in an asset management role.</li><li>
At least 2 years multi-unit, multi-brand experience with proficiency in preparation and delivery of industry programs as well as 5 years managing complex projects.</li><li>
Demonstrated expertise in hotel operations; high volume commercial areas; revenue mgmt; sales &amp; marketing; and channel strategies.</li><li>
Superior communications skills to include the ability to influence owners and operators to adopt strategies. Strong problem solving and the ability to develop strategies from data.</li></ul>
Travel &ndash; 60-70%
Location &ndash; Remote: **Candidate must reside in the U.S. Mid-Atlantic region**
The salary range for this role is $120,000.00 to $150,000.00. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
#LI-YM1
<div><div><div>At IHG Hotels &amp; Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You&rsquo;ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there&rsquo;s Room for You at IHG. 
</div><div></div> 
<div>Over recent years, we&rsquo;ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests &amp; owners love. 
</div><div></div> 
<div>We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That&rsquo;s why here at IHG, we give our colleagues flexibility and balance &ndash; working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that&rsquo;s why leaders work with teams to determine how and when they collaborate. 
</div><div></div> 
<div>We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. 
</div><div></div> 
<div>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
</div>
</div></div><div></div>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
<ul>
<li>The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee&rsquo;s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.</li>
<li>No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</li>
<li>If you require reasonable accommodation during the application process, please click here.</li>
<li>IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.</li>
<li>If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.</li></ul></div>

Director, Franchise Performance Support – U.S. Mid-Atlantic Region

Ackerman & Co., LLc

Job Overview We are seeking a dynamic and detail-oriented Administrative Assistant to join our team! In this vital role, you will serve as the backbone of our brokerage operations, providing exceptional administrative support to ensure smooth daily functions. This position offers an exciting opportunity to be part of a fast-paced environment where your skills in office management and customer service will shine. The ideal candidate is proactive and possesses a strong foundation in clerical and administrative tasks.QUALIFICATIONS:<ul><li>Good organizational and interpersonal skills</li><li>Good written and verbal communication skills</li><li>Good computer skills; proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint), with strong skills in Word and Excel</li><li>Good proofreading skills</li><li>Substantial experience with real estate business and contracts</li><li>Familiarity with real estate data services (e.g., CoStar, LandVision, Reonomy, Rethink+ CRM)</li><li>Familiarity with internet searches and web sites</li><li>Some marketing experience / AI a plus</li></ul>RESPONSIBILITIES:<ul><li>Provide general administrative support for several brokers, who are independent contractors with Ackerman &amp; Co., in general &ndash; typing, filing, handling telephone calls, DocuSign and other business needs</li><li>Prepare regular reports to clients, as required</li><li>Maintain updated hard copy and network (computer) files of all real estate contracts; make contractual changes as required</li><li>Prepare commission vouchers and property comparison charts</li><li>Perform property and tenant reports from subscription data sources (CoStar property and tenant, etc.)</li><li>Provide support for special projects, such as large mailings, proposals, and presentations</li><li>Willing to learn specialized software and other skills, if required</li><li>Willing to accept additional responsibilities as required, including reception duties and mailroom duties</li></ul>Join us as a Brokerage Administrative Assistant and become an essential part of our energetic team! Your dedication will help us deliver outstanding service while fostering a positive work environment. We value proactive individuals who thrive on organization, communication, and supporting our clients every step of the way.Benefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Brokerage Administrative Assistant

<div>Description
Job Description: 
Title: Account Manager Associate - Commercial Lines 
Work Mode: Fully remote for candidates able to work EST/CST schedule | Location/Supporting: Atlanta, GA office | Book Focus: Contractors, Manufacturing, General Book 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity. 
 
Key Responsibilities:<ul><li> 
Technical Competence: Maintain technical competence and industry expertise.</li></ul><ul><li> 
Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.</li></ul><ul><li> 
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.</li></ul><ul><li> 
Policy Management: Manage policy expirations and renewals.</li></ul><ul><li> 
Renewal Process: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.</li></ul><ul><li> 
Task Processing: Process tasks accurately and within required timeframes.</li></ul><ul><li> 
Contract Review: Assist in reviewing contracts to ensure proper coverages are included.</li></ul><ul><li> 
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.</li></ul><ul><li> 
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.</li></ul><ul><li> 
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.</li></ul><ul><li> 
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.</li></ul><ul><li> 
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.</li></ul><ul><li> 
Policy Compliance: Stay updated on company policies and procedures.</li></ul><ul><li> 
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.</li></ul><ul><li> 
Champion IOA Values: Demonstrate integrity and leadership.</li></ul> 
Ideal Candidate Qualifications:<ul><li> 
7+ years of customer service experience in the insurance industry</li></ul><ul><li> 
Thorough knowledge of insurance brokerage and client needs</li></ul><ul><li> 
Required active licensing; professional designation preferred</li></ul><ul><li> 
Strong analytical, problem-solving, and decision-making skills</li></ul><ul><li> 
Exceptional customer service, communication, multitasking, and organizational skills</li></ul><ul><li> 
Proficiency in MS Office (Outlook, Word, Excel)</li></ul><ul><li> 
High School Diploma (or equivalent)</li></ul> 
 
What We Offer:<ul><li> 
Competitive salaries and bonus potential</li></ul><ul><li> 
Company-paid health insurance</li></ul><ul><li> 
Paid holidays, vacations, and sick time</li></ul><ul><li> 
401K with employer match</li></ul><ul><li> 
Professional growth and career progression opportunities</li></ul><ul><li> 
Respectful culture and work/family life balance</li></ul><ul><li> 
Community service commitment</li></ul><ul><li> 
Supportive teammates and a rewarding work environment</li></ul> 
What to Expect (Application Process):<ul><li> 
30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>
Salary Range
The expected pay range for this position is $50,000 to $65,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Account Manager Associate - Commercial Lines (Manufacturing/Contractors)

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