customer success manager

collections specialist

customer support tech ii

hr services contact center associate - remote Jobs in Atlanta

hr services contact center associate - remote

remote sales representative Jobs in Atlanta

remote sales representative

customer service representative

Advance Auto Parts

<div><h2 class="jobSectionHeader">Job Description</h2>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. 
What is a Salesperson? 
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. 
Primary Responsibilities<ul><li>
Provide excellent selling experience for DIY customer visits and phone calls</li><li>
Achieve personal sales goal and help store achieve its sales goals</li><li>
Provide DIY services including battery installation, testing, wiper installs, etc.</li><li>
Maintain store product and operational standards</li><li>
Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.</li></ul> 
Secondary Responsibilities<ul><li>
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot</li><li>
General stocking including truck stocking and back stock</li><li>
Safely deliver parts to customers as needed</li></ul> 
Success Factors<ul><li>
Basic driving and navigation ability</li><li>
Ability to use delivery board system</li><li>
Friendly communication</li><li>
Ability to locate and stock parts</li><li>
Safety knowledge and skills</li><li>
Operating inventory systems and store equipment</li><li>
Parts and automotive system knowledge skills</li><li>
Operating POS and Parts lookup systems</li><li>
Expert at testing and diagnostic equipment for DIY service</li></ul> 
Essential Job Skills Necessary for Success as a Salesperson<ul><li>
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management</li><li>
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals</li><li>
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals</li><li>
Ability to work an assortment of days, evenings, and weekends as needed</li></ul> 
Prior Experience that Sets a Salesperson up for Success<ul><li>
2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences</li></ul> 
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. 
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. 
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:<div><div><div><div><div><div><h1 class="jobSectionHeader">
https://jobs.advanceautoparts.com/us/en/disclosures</h1></div></div></div></div></div></div></div>

Salesperson

Extra Space Storage

<div>The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. 
Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you&rsquo;d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.<ul><li>
Will work between multiple stores in the district.</li><li>
This location is closed on Sundays.</li></ul> 
Benefits We Offer You<ul><li>
A work/life balance that allows you to work 5 days a week and be off work by 6pm.</li><li>
Outstanding company culture with growth opportunities throughout the U.S.</li><li>
Competitive starting pay + monthly bonus opportunity.</li><li>
Paid Time Off accrued throughout the year, increasing with years of service.</li><li>
Generous 401(k) match with Traditional and/or ROTH choices.</li><li>
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.</li><li>
EXTRA Healthy Wellness Program with rewards towards your medical premium.</li><li>
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.</li></ul>
Your Responsibilities<ul><li>
Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.</li><li>
Maximize sales objectives through unit rentals, unit insurance, and moving supplies.</li><li>
Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.</li><li>
Perform daily site safety inspections, including lock checks.</li><li>
Address and resolve customer concerns related to billing, security, auctions, and proper site usage</li><li>
Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.</li><li>
Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.</li><li>
Perform additional duties as assigned.</li></ul>
Your Qualifications<ul><li>
1+ year of customer-facing work experience .</li><li>
Sales experience preferred.</li><li>
Current valid driver&rsquo;s license and access to a reliable personal vehicle; except in New York City and Brooklyn.</li><li>
High School diploma or GED is required; college education is a plus.</li></ul>
Work Environment &amp; Physical Requirements<ul><li>
Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.</li><li>
Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.</li><li>
Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.</li></ul>
Find additional career opportunities at careers.extraspace.com
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.<h2 class="jobSectionHeader">
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.</h2>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.</div>

Assistant Store Manager

Inspire Brands

<div>RESPONSIBILITIES<ul><li>
Manage WISP by ensuring daily internal requests for moves, additions and changes are completed in a timely manner for accurate floor plans.
</li><li>Track new hire and termination report and ensure nameplates are added or removed by end of each week. Ensure cleaning of vacated cubes/offices to provide a clean workspace for touch down or new hire arrival.
</li><li>Daily floor walks to evaluate status and identify R&amp;M needs proactively. Log R&amp;M requests and follow-up to ensure workorders are completed in a timely manner.
</li><li>Provide back up for Reception when needed, acting as back up for creating new hire badges, visitor and large event badges in Kastle, maintenance of logs and acting as liaison with Property Management for facility service requests.
</li><li>Provide support for security on parking issues (i.e. parking violations, EV issues, etc.).
</li><li>Maintain updated Reserved Parking maps.
</li><li>Provide back up support for the ATL Mailroom to include receiving and sorting incoming mail, support for FedEx label creation, various mail needs. Update mailboxes to ensure these are accurate and current.
</li><li>Back up oversight of Inspire Fitness Center to ensure preventative maintenance, safety, cleanliness of facilities.
</li><li>Conference Center back up support/liaison for large meetings to coordinate set up and reset as needed.
</li><li>Supports the Manager of Admin Services/Facilities in bi-weekly Orientations and tours as a backup in the Manager&rsquo;s absence.
</li><li>Process invoices on behalf of department and track against budget, and track payments.
</li><li>Responsible for new vendor setup.
</li><li>Provide support of the beer wall on the 2nd floor by checking keg inventory weekly, and acting as a back up liaison with the software PMB team for server updates and troubleshooting at the tap wall. Back up liaison with BCI vendor to maintain and service the wall and cooler.
</li><li>Source and order office and building supplies (such as white boards &amp; special furniture), and other miscellaneous items as needed.
</li><li>Assist in daily tasks and special projects as needed.
</li><li>Perform miscellaneous duties as requested.
</li></ul>EDUCATION QUALIFICATIONS<ul><li>
Required Minimum: High School</li><li>
Preferred: Two-year college (Associates Degrees) or equivalent work experience</li></ul>
EXPERIENCE QUALIFICATION<ul><li>
Required Minimum: 1 - 2 years in an administrative or customer service environment.</li></ul>
REQUIRED KNOWLEDGE, SKILLS or ABILITIES<ul><li>
Great customer service attitude and positive attitude.</li><li>
Strong ability to prioritize and multi-task.</li><li>
Good attention to detail and ability to follow through on project status. Excellent Microsoft Office skills.</li><li>
Ability to work with all levels of team members.</li><li>
Self-starter who can work well independently but with oversight.</li><li>
Ability to assess situations and react quickly to changing environments.</li></ul> 

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby&rsquo;s, Baskin-Robbins, Buffalo Wild Wings, Dunkin&rsquo;, Jimmy John&rsquo;s, and SONIC restaurants worldwide. 
 
We&rsquo;re made up of some of the world&rsquo;s most iconic restaurant brands, but we&rsquo;re much more than just a restaurant company. We&rsquo;re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple&mdash;it&rsquo;s an experience. At Inspire, that&rsquo;s our purpose: to ignite and nourish flavorful experiences.</div>

Facilities Management Coordinator

The Home Depot

<div>Position Purpose:
The Contact Center Associate works as part of a team in Home Depot's HR Service Center which provides quality customer service to Home Depot associates and managers through inbound or outbound calls, faxes or emails. Calls are related to pay and HR issues and ensuring the caller's needs are met in a timely manner.<div>
The contact center associate: 
<ul><li>Handles incoming calls, identifies and documents issues, processes the necessary transaction or escalates the issue to Tier II for further research and resolution</li><li>Supports organization changes through high volume transactional support as needed</li><li>Processes transaction requests received via call, mail, fax or email</li><li>Provides exceptional customer service</li></ul></div> 
Key Responsibilities:<ul><li>
90% Handling inbound calls, identifying transaction processing needs, processing transactions and escalating issues as required.</li><li>
10% Special projects as assigned</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Reports to Contact Center Supervisor</li><li>
No direct responsibility for supervising others.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Associate Degree, some college education or HR experience in a shared services environment</li><li>
Case Management application experience</li><li>
Interested in sharing knowledge</li><li>
Excellent interpersonal skills</li><li>
Patience, teamwork, self-motivated, upbeat and a great attitude; desire to always create a positive outcome; confident.</li><li>
Adaptable and flexible</li><li>
History of punctuality and good attendance.</li><li>
Ability to use probing questions to get to the root of a problem</li><li>
Excellent interpersonal skills</li><li>
Bilingual Spanish is a plus but not required</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
1</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Basic computer and phone knowledge (including experience with DOS applications)</li><li>
Exceptional customer service and phone skills and proven ability to perform in an unpredictable, fast-paced environment.</li><li>
Ability to navigate through multiple computer applications simultaneously during a call</li><li>
Careful attention to detail</li><li>
Exhibits ownership and empowerment</li><li>
Good written and verbal communication skills</li><li>
Strong typing skills</li></ul></div>

HR Services Contact Center Associate - Remote

Kellermeyer Bergensons Services

<div>About KBS 
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals&mdash;including retail, industrial and logistics, healthcare, education, manufacturing, and more&mdash;maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we&rsquo;re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.<h1 class="jobSectionHeader">
Position Summary</h1>
In this role, you will manage a portfolio of accounts and contact customers to obtain outstanding payment balances. We are particularly interested in candidates with a background in customer service and B2B collections. 
 
Job responsibilities<ul><li>
Manage a portfolio of up to 500 accounts - primarily small to medium sized accounts.
</li><li>Contacts customers via phone or email to obtain payment status from customers regarding past due invoices.</li><li>
Promptly responds to internal and external customer requests via phone and email.</li><li>
Reconciles customer accounts.</li><li>
Creates/sends customer&rsquo;s statements and invoices copies.</li><li>
Collaborates with several internal teams - Cash Applications, Billing, Customer Experience and Commercial teams.</li><li>
Uses technology to support all collections efforts.</li><li>
Reduce past due balances through high engagement with internal and external candidates.
</li><li>Target 40 to 50+/- quality customer contacts per day.
</li><li>Process refund requests.
</li></ul> 
Skills/Experience Needed<ul><li>
Minimum 5 years of B2B collections experience</li><li>
To perform this job successfully, an individual should have knowledge of Microsoft Office programs (Excel, Word, Outlook, and Teams)
</li><li>Prefer experience with Oracle/Net Suite, GetPaid, or other large ERP applications like SAP.
</li><li>Customer service</li><li>
Thoughtful, resourceful, and a creative thinker</li><li>
Ability to analyze and resolve complex technical and business problems</li><li>
Excellent oral and written communication skills</li><li>
Organizational and setting priorities</li></ul><h1 class="jobSectionHeader">
Educational Qualifications</h1><ul><li><h1 class="jobSectionHeader">
High school diploma or equivalent and some college</h1></li></ul> 

SALARY - $30/hr 
LOCATION - this is a hybrid role with 3 days remote and 2 days working in our Atlanta office 
 
If this sounds like you, then why wait, APPLY TODAY!! 
 
The salary range for this position is based on market data and is intended to provide a general guideline for the position. Actual compensation may vary depending on factors such as experience, qualifications, skills, internal equity, and geographic location. The final offer will be determined through a comprehensive evaluation during the hiring process. 
 
Benefits: 
As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!<ul><li>
Paid Time Off</li><li>
Paid Holidays</li><li>
Sick Time</li><li>
Life Insurance</li><li>
Short Term Disability &ndash; Employer paid</li><li>
Long Term Disability</li><li>
Supplemental Health Insurance (E.G., Accident)</li><li>
401k plan with a match or Non-qualified Deferred Compensation Plan</li><li>
Pet Insurance</li><li>
PerkSpot Discount Program &ndash; discounts on travel, gyms, cell phones, restaurants, auto, apparel &amp; electronics</li></ul>
 
KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. 

c7nrByk7dE</div>

Collections Specialist

<div>Position Purpose:
The Bilingual Contact Center Associate works as part of a team in Home Depot's HR Service Center which provides quality customer service to Home Depot associates and managers through inbound or outbound calls, faxes or emails. Calls are related to pay and HR issues and ensuring the caller's needs are met in a timely manner.<div>
The Bilingual Contact Center Associate: 
<ul><li>Handles incoming calls, identifies and documents issues, processes the necessary transaction or escalates the issue to Tier II for further research and resolution</li><li>Supports organization changes through high volume transactional support as needed</li><li>Processes transaction requests received via call, mail, fax or email</li><li>Provides exceptional customer service</li></ul></div> 
Key Responsibilities:<ul><li>
90% Handling inbound calls, identifying transaction processing needs, processing transactions and escalating issues as required.</li><li>
10% Special projects as assigned</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Reports to Contact Center Supervisor</li><li>
No direct responsibility for supervising others.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Associate Degree, some college education or HR experience in a shared services environment</li><li>
Case Management application experience</li><li>
Interested in sharing knowledge</li><li>
Excellent interpersonal skills</li><li>
Patience, teamwork, self-motivated, upbeat and a great attitude; desire to always create a positive outcome; confident</li><li>
Adaptable and flexible</li><li>
History of punctuality and good attendance.</li><li>
Ability to use probing questions to get to the root of a problem</li><li>
Excellent interpersonal skills</li><li>
Must be Bilingual Spanish/English (read, write, speak)</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
1</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Basic computer and phone knowledge (including experience with DOS applications)</li><li>
Exceptional customer service and phone skills and proven ability to perform in an unpredictable, fast-paced environment.</li><li>
Ability to navigate through multiple computer applications simultaneously during a call</li><li>
Careful attention to detail</li><li>
Exhibits ownership and empowerment</li><li>
Good written and verbal communication skills</li><li>
Strong typing skills</li></ul></div>

Bilingual - HR Services Contact Center Associate (Remote)

Life Time

<div>Position Summary
The Tennis Receptionist assists the Tennis Coordinator and Tennis Manager in maintaining the day-to-day operations of the Tennis Department. They schedule court time and educate members on tennis programs, lessons, and equipment. They assist with Life Shop sales and promotion (where applicable) while providing exceptional customer service to encourage repeat business.
Job Duties and Responsibilities<ul><li>
Greets, schedules lessons and court time and assists members in a friendly and professional manner</li><li>
Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs</li><li>
Initiates, develops and maintains personalized relationships with members</li><li>
Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition</li><li>
Promotes all Life Time programs, products, and services</li><li>
Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift</li><li>
Ensures the Life Shop is neat, orderly, and well-stocked</li></ul> 
Position Requirements<ul><li>
Working towards a High School Diploma or GED</li><li>
1 year of customer service experience</li><li>
CPR and AED Certified within the first 30 days of hire</li><li>
Ability to sit, stand, reach, walk, climb and lift up to 50 pounds</li></ul> 
 Preferred Requirements<ul><li>
Computer experience</li></ul>
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.</div>

Life Shop Attendant

Explore 186+ Customer service representative in Atlanta this September. Find roles across top companies and apply now to boost your career.