courier dispatcher customer service representative csr Jobs in Atlanta

courier dispatcher customer service representative csr

retail sales consultant

customer service representative

APL Logistics

Customer Service rep in warehouse position1st shift 7am to 3:30pm M-F$20.75/hrLocated on South Fulton Atlanta, GAMust have experience with running daily reports, SAP and more.DescriptionOverview: Responsible for ensuring that customer orders are processed accurately and efficiently, container loads are maximized, and orders are fulfilled in a timely and cost-effective manner. Work collaboratively with other teams and stakeholders, including external vendors, to meet customer expectations and ensure compliance with regulatory requirements and company policies.ResponsibilitiesResponsibilities: This position is responsible for,Operational<ul><li>Monitor and analyze order fulfillment metrics such as order cycle time and order accuracy; take corrective actions to rectify service level provided where necessary.</li><li>For selected staff, support Vendor Logistics Program to secure new businesses and deepening business relationships with current customers.</li></ul>Stakeholders Management<ul><li>Provide excellent customer service at all times and address any customer concerns or issues in a timely and professional manner. Communicate effectively with customers to ensure that their orders are fulfilled to their satisfaction and their expectations are met.</li><li>Continuously identify service gaps, give recommendations and implement solutions to enhance greater customers&rsquo; satisfaction.</li><li>Develop and maintain strong relationships with customers to promote repeating business and customer loyalty.</li><li>Work collaboratively with cross-functional teams to achieve common goals and objectives.</li><li>Communicate effectively with internal and external stakeholders to ensure that customer orders are fulfilled efficiently and accurately.</li><li>Maintain and build strong relationships with vendors and suppliers.</li></ul>Insights and Reporting<ul><li>Generate and analyze reports on order fulfillment metrics and identify areas for improvement.</li><li>Identify areas for improvements in current processes and provide suggestions for improvements. Work with Supervisor/Manager to execute initiatives to improve order fulfillment processes and increase efficiency.</li><li>Prepare performance metrics and other relevant data for Supervisor/Manager's presentation to key stakeholders; ensure periodic variances are explained and accounted for timely and accurately.</li></ul>QualificationsExperience:General Experience<ul><li>Minimum 3 years of relevant work</li></ul>Managerial Experience<ul><li>Not applicable</li></ul>The hourly wage for this position is $20.75.Candidates are eligible for the following benefits: <ul><li>PTO</li><li>6 days sick time</li><li>8 paid holidays</li><li>1 paid &quot;Personal Holiday&quot;</li><li>Company Bonus Plan</li><li>401(K) SAVE Plan</li><li>Annual Fixed Contribution</li><li>Medical, Dental, Vision, and Life &amp; Disability coverage</li><li>Voluntary Benefits</li><li>Accident/Critical Illness/Hospital Indemnity Benefits</li><li>Tuition reimbursement and student loan assistance</li><li>Employee Assistance Program (EAP)</li><li>Health Savings Account (HSA) with employer funding and wellness incentives</li><li>Flexible Spending Account (FSA)</li><li>Employee Referral Program</li></ul>Pay: $20.75 per hourWork Location: In person

Customer Service Representative

APMC Moving & Delivery LLC

<div>Benefits: 
<ul><li>401(k)</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>401(k) matching</li>
<li>Vision insurance</li>
</ul> 
NOW HIRING: Courier Dispatcher / CSR &ndash; Near Atlanta Airport! 
 
 On-Site | Full-Time | Competitive Pay + Benefits 
 
What You&rsquo;ll Be Doing 
<ul><li> Dispatch time-sensitive deliveries with urgency and accuracy</li>
<li> Track &amp; adjust driver routes in real-time</li>
<li> Communicate clearly with drivers and customers</li>
<li> Log activity and maintain accurate records
</li> <li>Solve problems fast and keep service levels high</li>
</ul>Work Environment 
<ul><li>On-site at our Atlanta Airport HQ</li><li>Collaborative, tight-knit team with decades of experience</li><li>Fast-paced, logistics-first culture built for high performers</li></ul> 
 
Who We Are 
We&rsquo;re a veteran transportation and logistics company with deep roots in Atlanta and a growing presence across the Southeast. We specialize in time-critical courier work and are known for our reliability, innovation, and customer-first attitude. 
 
 Ready to step into a high-impact logistics role? 
 
Who We&rsquo;re Looking For:
 
&#9989; Must have dispatching experience in courier/delivery 
&#9989; Strong multitasker with cool-under-pressure decision-making 
&#9989; Great communicator &mdash; both with customers &amp; drivers 
&#9989; Familiar with Atlanta &amp; the Southeast 
&#9989; Able to pass background check, drug screen &amp; MVR 
 
Why You&rsquo;ll Love This Job 
<ul>
<li>Competitive pay</li>
<li>401(k) with company match</li>
<li>Medical, Dental, Vision Insurance</li>
<li>Paid Time Off (PTO)</li>
<li>Flexible Scheduling</li>
<li>Growth Opportunities</li>
</ul>About the Role 
Join our fast-paced, mission-critical courier dispatch team as a Dispatcher / Customer Service Rep (CSR). You&rsquo;ll be the heartbeat of our operations &mdash; routing deliveries, communicating with drivers, and keeping customers happy and informed. 
 
This hybrid role blends logistics, real-time problem-solving, and customer communication &mdash; all from our Atlanta Airport office. 
 
Apply today and join a team that values speed, accuracy, and teamwork!</div>

Courier Dispatcher Customer Service Representative CSR

Transworld Shipping (USA) Inc.

Company Profile: TRANSWORLD SHIPPING is one of the largest NVOCC carriers in the International Trade Lane, and a brand name as a logistics and distribution full service provider. Founded in 1969 in Hamburg, we have become a pacesetter in the International Trade Lane. As a leading operator, we have the capacity to meet our customer's specific needs and offer intelligent transportation solutions. We create added value for our customers through aggressive cost leadership and transport innovation. We take pride in our professional service excellence. Responsibilities:<ul><li>Work within a team environment and place team goals above self</li><li>Work both independently and collaboratively to problem solve unique business challenges</li><li>Provide exceptional customer service, both internally and externally</li><li>Communicate effectively with customers and colleagues both international and domestic export</li><li>Track and trace international cargo</li><li>Review documentation for compliance with U.S. and international trade regulations</li><li>Prepare and process international documentation</li><li>Invoice customers accurately and timely, for services provided</li><li>Answer all customer inquiries in accordance with the Customer Service Policy standards</li><li>Further increase customer satisfaction and business share through proactive and regular contact.</li><li>Communicate with and ensure release of the freight from ocean/air carriers</li><li>Work with Sales on account implementation, ensuring a smooth transition from Sales to Operations</li><li>Other duties as requested</li></ul>Requirements: * Excellent knowledge of NVOCC freight forwarding and regulatory requirements with proven track record of 3 years in the export industry<ul><li>Proficient in MS Office applications</li><li>Lotus Notes knowledge preferred</li><li>College degree or employment experience equivalent</li></ul>Skills: * Excellent communication skills<ul><li>Strong interpersonal skills to effectively interact with Internal and External Customers</li><li>Good judgment skills and ability to make decisions</li><li>Team player</li></ul>Language requirements: * Multilingual a plus but not mandatory Other requirements: * Willing to work a flexible schedule when necessary, including overtime and weekends Salary and Benefits: * Paid Vacation, Holiday, Sick Time<ul><li>Health Plan: Medical is 100% Paid for Employee</li><li>Dental and Vision</li><li>401K</li><li>Salary: Negotiable</li><li>Start date: Immediately</li></ul>Job Type: Full-timePay: From $22.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li></ul>Work Location: In person

Import Coordinator

Brand Ex Partners

We are seeking eager and excited sales personnel to join our team. As the public face of the company this person is responsible for presenting products, dealing with any and all customer questions about the products and services offered. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies. Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.Sales Associate Responsibilities:Seeking customers, responding to questions, improving engagement and providing outstanding customer serviceAchieving established goalsDirecting customers to best fit productsSuperior product knowledgeIntroducing promotions and opportunities to customers.Great student mentality and work ethicSales Associate Requirements:High school diplomaA professional appearanceMaintain a positive attitude and focus in a fast-paced environmentThe ability to stand and walk for extended periods of timeBenefits:Open communication with upper managementTravel includedOpportunity for growth and personal development**This is not a retail sales position****NO REMOTE ROLES**Job Types: Full-time, Part-timePay: $2,400.00 - $6,000.00 per monthShift availability:<ul><li>Day Shift (Required)</li></ul>Ability to Commute:<ul><li>Atlanta, GA 30345 (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Sales Associate

TrumpCard

<div>In this position, you will be providing customer service and operational support, which includes taking customers orders, communicating with our vendor network of airlines, cargo handlers, and pickup / delivery agents, giving pricing information, performing consultative sales to customers, explaining services and benefits to customers, suggesting alternative solutions, and resolving problems competently and appropriately.
Company Information
DTH Expeditors, Inc., an Imperative Logistics Group company, is an industry leader in the movement of critical, time definite, expedited air and ground shipments. Built by experience, technology, communications, proven operating standards and procedures and world-class customer service. DTH gets the job done.
JOB SUMMARY
The role provides direct, on-demand customer service and shipment oversight in the expedited transportation sector. Responsibilities include tracking ground and air freight, coordinating with carriers and drivers, maintaining communication with stakeholders, managing shipment documentation, and supporting dispatch and bid processes in a fast-paced, team-oriented environment.
ESSENTIAL JOB FUNCTIONS<ul><li>
Track all dispatched ground and air freight shipments to ensure timely pickups and deliveries</li><li>
Communicate proactively with drivers via phone, email, and text every 1&ndash;2 hours to confirm status and relay updates</li><li>
Coordinate with logistics coordinators to notify customers of shipment delays</li><li>
Confirm load security and collect freight images and documentation at pickup</li><li>
Ensure proof of delivery is submitted, TMS is updated, and paperwork is routed to accounting</li><li>
Set up carriers on satellite tracking applications and confirm tracking is active</li><li>
Manage direct communication with customers, vendors, carriers, and drivers</li><li>
Assist with answering incoming calls, including quoting bids for new shipments</li><li>
Support dispatch by learning how to build jobs and provide backup assistance as needed</li><li>
Handle heavy email and phone correspondence and perform additional duties as assigned</li></ul>
QUALIFICATIONS AND EDUCATION REQUIREMENTS<ul><li>
Experience in expedited transportation required; exceptional entry-level candidates may be considered</li><li>
Strong computer proficiency, including Microsoft Office and Adobe Acrobat</li><li>
Demonstrated success in fast-paced, high-pressure environments</li><li>
Strong critical thinking, multitasking, and problem-solving skills</li><li>
Excellent communication and information retention abilities</li><li>
Willingness to work collaboratively in a team setting and take initiative when needed</li></ul>
SCHEDULE - SWING SHIFT
Onsite Monday through Friday 11 AM - 8 PM
COMPENSATION
$23-$29 per hour, we consider a variety of factors in determining base compensation including but not limited to, experience, education, certifications, internal equity, market data and geography.
PHYSICAL REQUIREMENTS
The position is in an indoor, office environment that sometimes requires working in the field or at events with customers and sales representatives. It requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard.<ul><li><div><div><div><div>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</div></div></div></div></li></ul>
WHAT WE OFFER<ul><li>
Medical, Dental, and Vision insurance</li><li>
401k + matching contribution</li><li>
HSA + matching contribution</li><li>
Paid Time Off</li><li>
Life Insurance</li><li>
Employer-paid short and long-term disability insurance</li><li>
...and more!</li></ul>
Imperative Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>

Logistics Coordinator - Track & Trace - SWING SHIFT

Comcast

<div>Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. 
Job Summary
Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Job Description
Core Responsibilities<ul><li>
Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.</li><li>
Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.</li><li>
Achieves sales and customer experience goals and objectives.</li><li>
Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.</li><li>
Performs operational and administrative tasks.</li><li>
Partners with customer care to resolve customer issues, as appropriate.</li><li>
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.</li><li>
Complies with all company and retail operational policies and procedures.</li><li>
Completes training requirements and actively engage in team huddles and learning.</li><li>
Knows and understands sales compensation plan and its key elements.</li><li>
Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.</li><li>
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>
Other duties and responsibilities as assigned.</li></ul>
Employees at all levels are expected to:<ul><li>
Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>
Win as a team - make big things happen by working together and being open to new ideas.</li><li>
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>
Drive results and growth.</li><li>
Support a culture of inclusion in how you work and lead.</li><li>
Do what's right for each other, our customers, investors and our communities.</li></ul>
Disclaimer:<ul><li>
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. 
Skills:
Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Communication; Resilience; Critical Thinking Problem Solving; Professional Integrity 
Salary:
Base Pay: $15.63 
 
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $23.32 USD
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. 
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That&rsquo;s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality &ndash; to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. 
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
2-5 Years</div>

Xfinity Retail Sales Consultant - Battery/Braves Stadium

Boost Mobile by Infinite Wireless LLC.

Location: Atlanta, GAPay: $15&ndash;$20/hr + Uncapped CommissionOverview Join Ad Boost as a Bilingual Sales Representative &mdash; you&rsquo;ll take charge of day-to-day operations, drive sales performance, and deliver top-tier customer experiences. You&rsquo;ll lead an energetic team, provide strong leadership, and help customers connect with the latest wireless solutions.Responsibilities<ul><li>Motivate and guide the team to consistently meet and beat sales targets</li><li>Deliver excellent customer service and keep overall store satisfaction high</li><li>Manage store operations including inventory control, cash handling, and opening/closing procedures</li><li>Train, coach, and support team members to help them succeed</li><li>Keep the store well-presented and maintain merchandising standards</li><li>Lead community-oriented marketing efforts and local outreach</li><li>Handle escalated customer concerns professionally and with care</li></ul>Qualifications<ul><li>Fluency in both Spanish and English preferred</li><li>Prior experience in retail or sales management (wireless industry is a plus)</li><li>Strong leadership, coaching, and organizational ability</li><li>Goal-oriented, dependable, and professional attitude</li><li>Excellent communication and problem-solving skills</li><li>Willingness to work flexible hours, including evenings, weekends, and holidays</li></ul>Why You&rsquo;ll Love It Here<ul><li>Competitive base pay plus performance-based commissions</li><li>Paid training and chances for leadership development</li><li>Clear opportunities for career growth with Ad Boost</li><li>Supportive and team-oriented work environment with bilingual staff</li></ul>Job Type: Full-timePay: $15.00 - $20.00 per hourExpected hours: 50 &ndash; 60 per weekBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Work Location: On the road

Bilingual Sales Representative

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