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account manager - commercial lines Jobs in Atlanta

account manager - commercial lines

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account service coordinator

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assistant project manager

associate territory manager - atlanta Jobs in Atlanta

associate territory manager - atlanta

account manager commercial lines

USI Insurance Services

<div><div><div><div><p><b>General Description: </b>Manage 30 to 50 middle-market Commercial Lines insurance accounts as the day-to-day client contact. Activities include new and renewal marketing, fielding questions and requests and coverage review. Assist Sales Executives and Account Executives.<br>
</p><p></p><br>
<p><b>Responsibilities:</b></p><ul><li>
Provide proactive, personalized support to assigned Commercial Lines clients.
</li><li>Provide insurance technical expertise to clients and other members of the Account Management team.
</li><li>Responsible for marketing and placement of client Commercial Lines insurance renewals.
<ul><li>With assistance from Account Representatives, prepare client applications for review.</li><li>
Determine most-appropriate carriers for market pricing.</li><li>
Analyze and compare carrier quotes and coverage offerings.
</li><li>Make insurance program recommendations to clients.</li></ul></li><li>
Manage client renewal expirations and avoid any lapse in coverage.</li><li>
Negotiate with carriers on behalf of clients.</li><li>
Process policies, endorsements and audits as needed.</li><li>
Champion client cross-selling initiatives and develop customer accounts.</li><li>
Represent client interests in internal USI account strategy meetings.</li><li>
Delegate administrative client tasks to assigned Account Representatives.
</li><li>Respond to underwriters&rsquo; questions in a timely and professional manner.</li><li>
Maintain a high degree of accuracy in agency management systems.</li>
Occasional in-person attendance at face-to-face client meetings.<br>
<li>
</li></ul><p></p><br>
<p><b>Knowledge, Skills and Abilities:</b></p><ul><li>
2-5 years experience in a Commercial Lines agency. College degree preferred.</li><li>
Strong understanding of Property &amp; Casualty insurance.
</li><li>Must hold or be willing to earn Property &amp; Casualty insurance license.</li><li>
Industry designation such as ARM, CIC, CPCU preferred</li><li>
Comfortable with internet-based programs and Microsoft Office products.</li><li>
Knowledge of Sagitta / ImageRight preferred, but not required.</li><li>
Able to work in a fast-paced, team environment with minimal instruction.</li><li>
Keep informed about industry information, technology and trends.</li></ul><div></div><div><div><br>
#LI-DS2</div><div>
#LI-HYBRID</div></div>
</div></div><div><div><p><b>Why USI?</b><br>
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.</p><p><b>
Unrivaled Resources and Support</b><br>
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the <b>USI ONE Advantage&reg;</b>, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE&reg; represents Omni, Network, Enterprise&mdash;the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.</p><p><b>
Industry-Leading Programs, Rewards, and Recognition</b><br>
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers <b>employee programs</b> that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.</p><p><b>
Deep Community Engagement</b><br>
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects &ndash; to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint &ndash; we&rsquo;re working <b>together as ONE</b> to build a better future.</p><p><b>
Committed to a Diverse and Inclusive Workplace</b><br>
Our award-winning <b>I&rsquo;m With U</b> diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.</p><p><b><br>
Nationally Recognized as a Top Insurance Employer</b></p><ul><li>
Recognized as one of Insurance Business America&rsquo;s Top Insurance Employers eight consecutive years (2018-2025).</li><li>
Named to Business Insurance&rsquo;s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).</li><li>
Named to Fortune&rsquo;s Best Workplaces in Financial Services &amp; Insurance list for the last two years (2024-2025).</li><li>
Certified as a Great Place To Work two years in a row (2024-2025).</li></ul><p>
Visit our <b>Awards and Accolades page</b> for a complete list of our latest industry awards and recognitions!</p>
</div></div><div><div><div><p><i>USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time</i><i>.</i></p></div></div></div></div></div>

Account Manager - Commercial Lines

The Home Depot

<div><p><b>Position Purpose</b></p><p>
The Collections Specialist will support our Pro Trade Credit program. In this role, you will manage a portfolio of commercial (B2B) accounts, acting as the primary point of contact for past-due customers. The goal is to recover outstanding revenue while maintaining positive relationships with our professional trade partners. Success in this role will be measured by timely recovery rates, customer satisfaction scores, and adherence to compliance standards, ensuring clear benchmarks for performance. The specialist will handle the full cycle of delinquency management&mdash;from initial outreach and dispute resolution to negotiating payment plans and preparing accounts for legal escalation or lien actions when necessary. Throughout this process, you will also collaborate closely with departments such as Legal and Sales to ensure a holistic and coordinated approach to collections and account management.</p><p><b>
Key Responsibilities &ndash;
</b></p><ul><li><b>30% - Outreach &amp; Negotiation:</b> Conduct high-volume outbound calls and emails to commercial customers with past-due balances. Negotiate payment commitments and follow up to ensure promises are kept.</li><li><b>
30% - Account Reconciliation:</b> Research and resolve billing discrepancies, missing purchase orders (POs), or proof-of-delivery (POD) disputes that are holding up payment.</li><li><b>
20% - Risk Management:</b> Monitor aging reports weekly to identify high-risk accounts. Place accounts on &quot;Credit Hold&quot; according to company policy and communicate status changes to the Sales team.</li><li><b>
10% - Legal &amp; Lien Initiation:</b><ul><li>
Identify accounts that have exhausted all internal collection efforts.<ul><li><b>
Lien Actions:</b> Monitor job-specific lien deadlines. Gather necessary documentation (invoices, contracts) to initiate the preliminary notice or lien filing process for review by the Credit Manager/Legal team.</li><li><b>
Referrals:</b> Compile comprehensive credit files (notes, call logs, skip-tracing results) to package accounts for referral to third-party collection agencies or attorneys.</li></ul></li></ul></li><li><b>
10% - Documentation:</b> Maintain detailed, legally defensible notes on all collection activities within the ERP/Credit software.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
2+ years of experience in B2B collections, Accounts Receivable, or a related finance role. (Construction or Trade industry experience is a strong plus).</li><li>
Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables), Power BI and experience with AR/Credit Systems (i.e., Bectran).</li><li>
Familiarity with fair debt collection practices and a general understanding of lien rights/bond claim laws is preferred, but not required (will train).</li><li><b>
Soft Skills:</b> Strong negotiation skills with the ability to remain professional under pressure. Ability to distinguish between a customer with a temporary cash-flow issue vs. a bad debt risk.</li></ul></div><p></p>

Collections Specialist

Green Key Resources

<div>
 <p>
  <strong>
   Looking to take the next step in your construction career?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We're partnered with a well-established, thriving general contractor that&rsquo;s actively hiring an Assistant Project Manager to support ground-up + TI commercial projects across the Southeast.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a great opportunity to join a team with a strong backlog, real mentorship (without micromanagement), and clear growth into a full Project Manager role.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Support Project Managers on ground-up commercial/light industrial builds
  </li>
  <li>
   Assist with subcontractor coordination, procurement, and scheduling
  </li>
  <li>
   Manage RFIs, submittals, change orders, and project documentation
  </li>
  <li>
   Track budgets, costs, and progress reporting
  </li>
  <li>
   Help ensure projects stay on schedule, on budget, and built safely
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What They&rsquo;re Looking For:
  </strong>
 </p>
 <ul>
  <li>
   2&ndash;5+ years with a general contractor
  </li>
  <li>
   Experience supporting both ground-up and TI construction projects
  </li>
  <li>
   Degree in Construction Management (or related) preferred
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What&rsquo;s on Offer:
  </strong>
 </p>
 <ul>
  <li>
   Strong base + bonus + long-term incentive structure
  </li>
  <li>
   Clear path to Project Manager with hands-on mentorship
  </li>
  <li>
   Stable project pipeline across multiple sectors
  </li>
  <li>
   Collaborative, team-first culture with low turnover
  </li>
  <li>
   Full benefits package + vehicle allowance
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you&rsquo;re even a little curious about what&rsquo;s out there, or just want a quick pulse check on the market, let's connect!
 </p>
</div>


Assistant Project Manager

Emory Healthcare

<div>Overview:
<div><b>
Be inspired. Be rewarded. Belong. At Emory Healthcare.</b></div><div>
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</div><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits</li><li>
Wellness incentives</li><li>
Ongoing mentorship, <i>development, </i>and leadership programs</li><li>
And more</li></ul>
Description:
<div><b>
Job Summary:</b><b> </b>The Senior Manager of Media Relations works collaboratively with the Emory Healthcare Media
</div><div>Relations, Marketing and Internal Communications teams to support strategic media relations activities and planning</div><div>
for its hospitals, outpatient clinics and service lines. The role focuses on generating positive and innovative news,
</div><div>clinical advances and research findings taking place at Emory Healthcare, along with developing inspiring stories from
</div><div>the patient perspective. The ideal candidate has strong experience working in the media/journalism and in media
</div><div>relations/public relations/communications or another similar role. Previous hospital or health care communications
</div><div>experience a plus.</div><div></div><div><b><br>
Primary duties and responsibilities:</b></div><div></div><div><b><br>
Leadership and Management:</b></div><ul><li>
Plan, coordinate, pitch and manage comprehensive local, regional and national media coverage and media
</li></ul><div>relations activities for the hospitals, clinics and service lines.
</div><ul><li>Develop and drive proactive media campaigns that align with Emory Healthcare&rsquo;s strategic goals and values.</li><li>
Maintain in-depth knowledge of the health care system and its service lines, and integrate insights into strategic planning around institutional priorities, which include excellence in patient care, research breakthroughs and innovation.</li></ul><div></div><div><b><br>
Tactical Responsibilities:</b></div><ul><li>
Cultivate strong working relationships with local, regional and national news media to promote positive storytelling and messaging to targeted audiences.</li><li>
Provide media training to physicians, staff and leaders to instill confidence in on-camera presence for interviews and other speaking engagements.</li><li>
Write, edit and distribute press releases, pitches, media advisories and other content for media.
</li><li>Collaborate with in-house multimedia video and photography team to advance storytelling and support high-priority events and strategic initiatives.</li></ul><div></div><div><b><br>
Operational Excellence:</b></div><ul><li>
Coordinate and supervise on-site media and production company shoots&mdash;including interviews, b-roll and photography&mdash;to ensure minimal disruption to clinical activities.</li><li>
Frequently monitor local, regional and national news media content, news cycles and health care trends.</li><li>
Maintain familiarity with various media outlets locally, regionally and nationally to keep abreast of trends and market data.</li></ul><div><br>
</div><div><b>Collaboration and Communication:</b></div><ul><li>
Collaborate with marketing, internal communications and other departments to ensure that media relations plans support the key objectives in growing business, and that content is consistent with the overall Emory Healthcare brand, while meeting the strategic objectives of the organization.</li><li>
Maintain open and effective communication with all stakeholders, both internally and externally.</li><li>
Counsel senior leaders/management teams regarding impacts of working with the media, and benefits of storytelling.</li></ul><div></div><div><b><br>
MINIMUM QUALIFICIATIONS:</b></div><div></div><div><b><br>
Education:</b> Bachelor's degree in a marketing/communications discipline, such as journalism, mass communications, English, public relations, marketing, political science or a related field.</div><div><br>
</div><div><b>Experience:</b> Minimum six (6) years of experience working in journalism, communications, marketing, media relations,
</div><div>public relations or crisis management. Demonstrated success in managing and coordinating news media
</div><div>coverage and the implementation of public/media relations campaigns. Experience should include media interview
</div><div>skills, story development, pitching, news writing and overall content creation. Candidate must have a strong
</div><div>understanding of how news media organizations operate.</div><div></div><div><b><br>
Preferred Experience:</b> The ideal candidate has strong experience working in the media/journalism and in
</div><div>media relations/public relations/communications or another similar role.<br>
</div><div><br>
<b>PHYSICAL REQUIREMENTS:</b> 20-50 lbs.; 0-33% of the work day (occasionally); 11-25 lbs., 34-66% of the workday (frequently); 01-10 lbs., 67-100% of the workday (constantly); Lifting 50 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing &amp; walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.<br>
<br>
<b>ENVIRONMENTAL FACTORS:</b> Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste, Chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.</div><br>
<div></div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div><br>
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

Media Relations, Senior Manager

Delta Air Lines

<div>
 <strong>
  How You'll Help Us Keep Climbing (Overview &amp; Key Responsibilities)
  <br/>
  <br/>
 </strong>
 A Flight Operations (Flight School) intern will assist in achieving divisional goals and contributing to the overall success of Delta Air Lines. Interns will be working with a specific team such as but not limited to Training and Standards, Line Operations or the Chief Pilot Office . While each intern will be assigned individual duties, all interns are expected to work as a team to complete a team assignment that will be presented to Flight Operations Leadership at the end of the semester.
 <br/>
 <br/>
 Interns will have the opportunity to learn about other departments, such as but not limited to Flight Safety, Operations Customer Center, Technical Operations, In-Flight Service, and Airport Customer Service.
 <br/>
 <br/>
 This is a paid internship, including additional privileges such as standby travel anywhere in the Delta system while off duty.
 <br/>
 <br/>
 This is not a remote position, Interns will work on-site at Delta's World Headquarters in Atlanta, Georgia.
 <br/>
 <br/>
 <strong>
  What You Need To Succeed (Minimum Qualifications)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Is at least 18 years of age and has authorization to work in the United States.
  </li>
  <li>
   Possesses a high school diploma, GED, or high school equivalency.
  </li>
  <li>
   Embraces diverse people, thinking, and styles. Consistently prioritizes safety and security of self, others, and personal data.
  </li>
  <li>
   Possess excellent communication skills, be able to process complicated issues quickly, and maintain confidentiality when dealing with sensitive information.
  </li>
  <li>
   Must have a comprehensive knowledge of Microsoft Outlook, Access, Word, Excel, Forms PowerPoint, and Smartsheet.
  </li>
  <li>
   Must demonstrate competency in skills that include, but are not limited to, managing, and working training equipment, the collection and analysis of flight planning data, reading and summarizing new regulations, and the ability to quickly relate to the advanced jet environment.
  </li>
  <li>
   Have a competitive GPA and be in good academic standing with your university.
  </li>
  <li>
   Must be able to work onsite in the Atlanta, GA office.
  </li>
  <li>
   Must be able to commit to the duration of the internship timeline: August 2026 through December 2026.
  </li>
  <li>
   Working as an intern does not guarantee a full-time opportunity upon graduation. This position is intended to provide you with educational and professional work experience to prepare you for the workforce.
  </li>
  <li>
   Should have a minimum of 150 total flight hours required, actively pursuing either a Commercial Pilot Certificate or a Certified Flight Instructor Certificate (CFI).
  </li>
  <li>
   Must be enrolled in an undergraduate degree program with an aviation discipline.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Will Give You a Competitive Edge (Preferred Qualifications)
  <br/>
  <br/>
 </strong>
 <strong>
  Benefits and Perks to Help You Keep Climbing
 </strong>
</div>


Intern, Professional Flight - Flight Operations (Fall 2026)

Sunbelt Rentals

<div><p><b>Join Our Team!</b></p><p></p><p>
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.</p><p></p><p>
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.</p><p></p><p>
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!</p><p></p><p><b>
Job Description Summary</b></p><p></p>
Road Mechanic Are you seeking an entrepreneurial, empowering workplace that allows you to: &bull; Work on a variety of makes, models &amp; equipment in challenging remote locations &bull; Develop new skills for a career track in service or operation management &bull; Work with an incredible team of people in a safety-focused environment Sunbelt Rentals-the fastest growing rental business in North America-is seeking a Road Mechanic. This Road mechanic/technician role performs preventive maintenance, diagnose and makes advanced repairs at the customer's location equipment in the safest, most effective way possible to avoid downtime. Our fleet varies by location but primarily include Aerial Work Platforms, general construction tools and equipment. Our specialty lines locations may have a fleet of large-scale power-generators, pumps, HVAC systems and oil/gas related equipment. Education or experience that prepares you for success: &bull; High school diploma or GED required, some trade school or equivalent training desired &bull; 1-2 years of mechanic experience with diesel equipment, heavy construction equipment or specialty lines equipment (large-scale generators, pumps, HVAC or Oil &amp; Gas equipment) based on role strongly preferred &bull; Valid driver's license and acceptable driving record (21 years of age &amp; CDL license may be required in some locations) Knowledge/Skills/Abilities you may rely on: &bull; May need to provide mechanic&rsquo;s tools of trade &bull; Knowledge of hydraulic systems and troubleshooting fundamentals &bull; Knowledge of electrical systems and troubleshooting fundamentals &bull; Ability to be flexible with changing priorities in a fast-paced environment &bull; Bilingual (Spanish or Other) may be required based on location needs The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer &mdash; Minority/Female/Disabled/Veteran and any other protected class. Qualified Veterans Welcome &amp; Encouraged to Apply! The following is a sample (but not exhaustive) list of the MOS, AFSC, and NEC Codes that may have transferrable skill sets that apply to this role: 711 713 2506 2584 4130 4133 4541 5899 6071 6072 7603 7607 7610 7618 13D 13M 13P 13R 13T 2T311A 2T311C 2T312A 2T312B 2T312C 2T331A 2T331C 2T332A 2T332B 2T332C 2T351 2T351A 2T351C 2T352A 2T352C 62B 63A 63D 63E 63H 63M 63N 63S 63T 63Y 88R 91A 91B 91E 91H 91L 91M 91P 91S ABE ABH AS CM EN GSM MM MM(NUC) MR SB Related experience may include: Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician<p></p>
Base Pay Range: $21.38 - 29.39<p></p><div><p>
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.<br>
<br>
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:</p><ul><li><p>
Health, Dental and Vision plans</p></li><li><p>
401(k) Match</p></li><li><p>
Volunteer time off</p></li><li><p>
Short-term and long-term disability</p></li><li><p>
Accident, Life and Travel insurance, as well as flexible spending</p></li><li><p>
Tuition Reimbursement Options</p></li><li><p>
Employee Assistance Program (EAP)</p></li><li><p>
Length of Service Awards</p></li></ul><p></p><p>
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt&rsquo;s policies (unless specified in a collective bargaining agreement):</p><ul><li><p>
12-25 vacation days depending on years of service</p></li><li><p>
5 sick days</p></li><li><p>
6 holidays</p></li><li><p>
2 half day holidays</p></li><li><p>
2 floating holidays</p></li><li><p>
1 inclusion day</p></li><li><p>
1 volunteer day</p></li></ul><p><br>
Gear up for an exciting career!<br>
<br>
Sunbelt Rentals supports service members. Veterans encouraged to apply.</p></div></div>

Field Service Technician - Level 1

Reserv

<div><p><b>About Reserv</b></p><p>
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you!</p><p></p><p><b><br>
About the role</b></p><p>
We are seeking a highly organized and customer-focused Bilingual Transportation Physical Damage Claims Adjuster to join our team. You will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering exceptional customer service!</p><p><br>
If you bring strong analytical skills, excellent communication, and a passion for exceptional customer service to quickly achieve optimal claim results&mdash;we want to hear from you!</p><p></p><p><b><br>
Who you are</b></p><ul><li>
Excited about building a tech-driven claims organization</li><li>
Passionate about the customer experience</li><li>
You're empathetic and patient with everyone you interact with</li><li>
Driven by a sense of urgency (without working around the clock)</li><li>
Creative in finding the right resolution that serves the insured's best interest</li><li>
You're comfortable with conflict&mdash;see it as conversational, not adversarial</li><li>
Curious about the whole story so you can make the right decisions early</li><li>
Anti-status quo&mdash;you don't just wish things were different, you make them different</li><li>
A strong communicator</li><li>
You have a sense of humor (claims are hard enough as it is!)</li></ul><p><b><br>
What you'll do</b></p><ul><li>
Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests</li><li>
Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action</li><li>
Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim</li><li>
Coordinate the repair of damaged vehicles and assist with rental reimbursement</li><li>
Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss</li><li>
Ensure compliance with specific state regulations, policy provisions, and standard operating procedures</li><li>
Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority</li><li>
Provide input for continuous development of claims guidelines, best practices, and process improvements</li><li>
Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim</li><li>
Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications</li></ul><p><b><br>
Qualifications</b></p><ul><li>
Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)</li><li>
Minimum of <b>3-5 years</b> of experience on commercial transportation claims, dealing with Third-Party PD/Total Loss</li><li>
Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license</li><li>
You're willing to obtain all licenses within 60 days, including completing any state required testing</li><li>
Knowledge of state regulations, policy provisions, and standard operating procedures</li><li>
Commercial experience necessary</li><li>
Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures</li><li>
Curious and motivated by problem solving and questioning the status quo</li><li>
Desire to engage in learning opportunities and continuous professional development</li><li>
Bilingual (fluent in Spanish and English)</li></ul><p><b>
Benefits</b></p><ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul><p></p><p><b><br>
Additionally, we will</b></p><ul><li>
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</li><li>
Work toward reducing and eliminating all the administrative work from an adjuster role</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment</li></ul><p><br>
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</p></div><p></p>

Bilingual Commercial Complex Claims Adjuster: Auto Damage

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