account executive (email specialist) Jobs in Atlanta

account executive (email specialist)

account executive, field sales & training - southeast Jobs in Atlanta

account executive, field sales & training - southeast

director, account management Jobs in Atlanta

director, account management

marketing associate

multimedia advertising account executive Jobs in Atlanta

multimedia advertising account executive

account executive

ACBJ

<div><p>As an Account Executive, you will create and maximize revenue generation. You will foster and grow relationships with high-target prospects and valued clients while working in collaboration with your local and corporate-based teams.
</p><ul><li>Continually prospect and generate high-quality targets using our sales process</li>
<li>Meet key performance metrics and goals on a weekly/monthly and annual basis</li>
<li>Actively diversifying client base by offering strategic solutions with a viable revenue mix</li>
<li>Develop and present customized advertising solutions</li>
<li>Effectively manage sales pipeline and revenue gaps using Salesforce</li>
<li>Constant development of market intelligence and general business acumen</li>
<li>Cultivate relationships within the business community through consistent networking and attendance at all Business Journal sponsored events</li>
<li>Exhibit a coachable mindset and take an active role in training and development</li>
</ul><div></div><div>#hiring</div>
<div>#sales</div>
<div>#B2BSales</div>
Requirements:
<ul><li>Two years of sales experience preferred; recent graduates considered</li>
<li>A strong orientation to strategic thinking, communicating, influencing and building relationships at all levels</li>
<li>Ability to simultaneously manage short and long-term opportunities</li>
<li>Strong organizational, analytical and written/oral communication skills</li>
<li>The ability to work independently in a constantly changing environment</li>
<li>A team player who thrives in collaborative environments and partners across all departments and levels</li>
<li>College degree or comparable work experience</li>
<li>Proficiency with all Microsoft Office products (Microsoft Excel, Outlook, OneDrive, Word, PowerPoint, SharePoint, Teams)</li>
</ul>
<br>
Compensation: $90K-120K+ (base + uncapped commission)</div>

Multimedia Advertising Account Executive

Sinch

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
<br>Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
<br>At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!
<br><br>
<b>The Role:</b><br>
Sinch is seeking a highly motivated and experienced Enterprise Email Seller to join our Growth Team in North America. Focused on expanding existing relationships within named accounts, this role is crucial for driving revenue growth by selling Sinch's email solutions to strategic enterprise clients. You will be responsible for identifying and capitalizing on upsell and cross-sell opportunities, building even stronger partnerships with key decision-makers, and ensuring maximum client retention and satisfaction. This role requires a disciplined approach to sales, utilizing a proven sales methodology such as MEDDPICC to ensure consistent, predictable results.
<br><br>
<b>Responsibilities::</b><br>
<ul>
<li>Named Account Expansion: Develop and execute strategic account plans to expand Sinch's email footprint within assigned named accounts, leveraging a structured sales methodology.</li>
<li>Upsell & Cross-sell Opportunities: Identify and qualify upsell and cross-sell opportunities within existing client relationships, proactively recommending solutions that address their evolving business needs.</li>
<li>Needs Analysis & Solution Development (Account-Specific): Conduct in-depth needs analysis to understand the specific business objectives of each named account and develop customized email marketing solutions that align with their strategic goals.</li>
<li>Sales Presentations & Demonstrations (Tailored): Deliver highly tailored sales presentations and product demonstrations that showcase the value of Sinch's email platform within the context of the client's existing Sinch solutions.</li>
<li>Proposal Development & Negotiation: Develop and present compelling proposals, negotiate pricing and terms, and close expansion deals within established guidelines, rigorously applying the chosen sales methodology.</li>
<li>Relationship Management (Strategic): Build and maintain deep, strategic relationships with key decision-makers within named accounts, acting as a trusted advisor and partner.</li>
<li>Sales Forecasting & Reporting (Account-Focused): Accurately forecast sales pipeline, track sales activities, and provide regular reports to management, focused on expansion opportunities within named accounts, with clear documentation of MEDDPICC milestones.</li>
<li>Market Intelligence (Account-Specific): Stay up-to-date on industry trends, competitive landscape, and emerging technologies relevant to assigned named accounts.</li>
<li>Collaboration: Collaborate effectively with internal teams, including sales engineering, marketing, and customer success, to ensure seamless client onboarding, ongoing support, and maximum client retention within named accounts.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Bachelor's degree in Business Administration, Marketing, or a related field.</li>
<li>Minimum of 5 years of experience in enterprise sales, with a focus on expanding existing accounts.</li>
<li>Must have experience selling email marketing solutions or related SaaS products including email.</li>
<li>Proven track record of consistently exceeding sales targets within a named account sales model.</li>
<li>Strong understanding and practical application of a structured sales methodology such as MEDDPICC, Command of the Message, or similar.</li>
<li>Deep understanding of email marketing principles, best practices, and industry trends.</li>
<li>Exceptional communication, presentation, and negotiation skills.</li>
<li>Demonstrated ability to build and maintain deep, strategic relationships with key decision-makers within complex enterprise organizations.</li>
<li>Excellent organizational and time management skills.</li>
<li>Self-motivated, results-oriented, and able to thrive in a fast-paced environment.</li>
<li>Experience with Salesforce or other CRM platforms.</li>
</ul>
<b>Benefits:</b><br>
<ul>
<li>STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.</li>
<li>CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.</li>
<li>SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.</li>
<li>TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.</li>
<li>PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.</li>
<li>WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.</li>
<li>MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.</li>
</ul>
The annual starting salary ranges from $115,000.00 - $125,000.00 per year. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This position is eligible for commissions in accordance with the terms of the Company’s plan. Commissions for this position are based on performance. This role will be accepting applications until October 6th, 2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.

Account Executive (Email Specialist)

Sol de Janeiro

<div>
 Our Story
 <br/>
 <br/>
 Launched in 2015, Sol de Janeiro is a globally recognized, award-winning beauty brand, drawing inspiration from Brazil's beauty rituals, warmth, and spirit. Sol de Janeiro delivers a sensory experience beloved by multi-generational consumers worldwide, with clinically proven results, transformative textures, and transportive fragrances.
 <br/>
 <br/>
 Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Paris, London, and Germany. Our commitment to excellence has earned high-profile honors, including being named one of
 <em>
  TIME1
 </em>
 00's 2024 Most Influential Companies,
 <em>
  Fast Company's
 </em>
 2024 World's Most Innovative Companies, and
 <em>
  WWD Beauty Inc's
 </em>
 Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 Sol De Janeiro is looking for an experienced Sales and Training Account Executive to join the sales team. This candidate will be responsible for building brand awareness, driving sales and delivering best-in-class customer service. Our Sales and Training Executive will work closely with the Manager, Field Sales and Training - Midwest, Southeast &amp; Canada and Director of Field Sales and Training and Global Education Director, as well as retail partners to maximize consumer-facing initiatives and drive strategic in-store programs, events, and education.
 <br/>
 <br/>
 The position will report to the
 <strong>
  Manager, Field Sales and Training &ndash; Midwest, Southeast &amp; Canada.
  <br/>
  <br/>
 </strong>
 <strong>
  What You'll Be Working On
  <br/>
  <br/>
 </strong>
 <strong>
  RETAIL SALES PERPORMANCE:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Establish a focus door list based on sales goals and current performance monthly
  </li>
  <li>
   Plan quarterly call cycle with manager to accommodate both sales volume and geographic factors, maintaining living document at the end of each quarter
  </li>
  <li>
   Develop seasonal plans with retailer partners to achieve retail sales goals through planning support, events and training schedules and participation in training and strategy meetings
  </li>
  <li>
   Establish and develop strong relationships from store leadership to store-level employees within assigned territory
  </li>
  <li>
   Quarterly comprehensive business review with elevated leadership to include RM
  </li>
  <li>
   Evaluate inventory levels for products when conducting store visits and communicate needs based on account specifications
  </li>
  <li>
   Constantly evaluate sales results and revise strategy based on successes and challenges
  </li>
  <li>
   Support and maintain visual merchandising updates and needs based on merchandising guidelines and retail Plan-o-gram. (POG)
  </li>
  <li>
   Provide consistent feedback from store visits, events, and training through a weekly recap due by specified deadline
  </li>
  <li>
   Responsible and accountable for strategic T&amp;E budget decisions and overall compliance
  </li>
  <li>
   Manage and develop Beauty Advisors to become brand experts and advocates
  </li>
  <li>
   Receive a minimum of 3 brand surveys/Quarter with an average score of 4.6 or higher
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  TRAINING
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Conduct on-going training on new and existing products based on call cycles. Training formats include formalized off-the-floor sessions where possible as well as on-floor Brand Focus Day training
  </li>
  <li>
   Develop strong relationships with all districts and store level leadership within the assigned territory
  </li>
  <li>
   Arrange Education &amp; Training calls with Freelance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EVENTS AND SCHEDULES:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Schedule to be completed 60 days in advance, utilizing outlook and retail booking site to maintain consistency and accuracy
  </li>
  <li>
   Work a minimum of 6 hours in-store daily, with 2 designated office days per month
  </li>
  <li>
   Responsible for Freelance scheduling and performance by tracking, maintaining and inputting freelance schedules weekly, monthly and quarterly
  </li>
  <li>
   Provide freelance team schedules 30 days in advance, ensuring all schedules and bookings are accurate on outlook and retail booking site
  </li>
  <li>
   Schedule, plan and execute events in stores monthly which will include single branded events, multi-branded events, and FSC Events (Minimum 20 events/Quarter with 90% achievement of goal)
  </li>
  <li>
   Maintain a record of accomplishment of all event execution within your territory, submitting event results weekly by specified deadline
  </li>
  <li>
   Support Corporate Events in Georgia, Alabama and Tennessee plus surrounding States, submitting FSC led corporate events to your manager monthly by specified deadline
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Must Haves
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree desirable but not required. Some college or equivalent (such as Esthetician license) is required.
  </li>
  <li>
   Minimum 3-5+ years of experience in skincare/hair and body field sales or account coordinator roles, with experience in product training and sales.
  </li>
  <li>
   Proficiency in MS Office (Word, Excel, and PowerPoint)
  </li>
  <li>
   Must have experience working with Sephora.
  </li>
  <li>
   Have a valid driver's license and passport and be able to easily commute within territory and willing to travel out of the area for events or meetings
  </li>
  <li>
   Should have an energetic, positive, and service-oriented personality and be skilled at relationship-building
  </li>
  <li>
   Should be passionate about skincare, body, and hair products, and implementing brand education and training initiatives
  </li>
  <li>
   Must be focused, show excellent attention to detail, and demonstrate an entrepreneurial approach to their work
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to lift, push and pull up to 50 lbs.
  </li>
  <li>
   Able to stand for up to 8 hours a day, with breaks.
  </li>
  <li>
   Spends at least 80% of time in the field/in store.
  </li>
  <li>
   Ability to travel up to 60%.
   <br/>
   <br/>
  </li>
 </ul>
 Salary Range
 <br/>
 <br/>
 $75,000&mdash;$85,000 USD
 <br/>
 <br/>
 <strong>
  Why Sol de Janeiro?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary and bonus program
  </li>
  <li>
   Flexible hybrid work environment with opportunities for collaboration and growth
  </li>
  <li>
   Inclusive culture that values diverse perspectives and celebrates individuality
  </li>
  <li>
   The chance to be part of a fast-growing, award-winning global beauty brand
   <br/>
   <br/>
  </li>
 </ul>
 The information contained herein is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, as these may change or new ones may be assigned at any time.
 <br/>
 <br/>
 Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
 <br/>
 <br/>
 Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Experience Team at careers@soldejaneiro.com.
 <br/>
 <br/>
 https://soldejaneiro.com/pages/privacy-policy-sol-de-janeiro
 <br/>
 <br/>
</div>


Account Executive, Field Sales & Training - Southeast

Brown & Brown Insurance

<div><div>Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.</div><div></div><div>
Summary: Retain and grow the business by supporting new business and retention efforts by fostering client satisfaction through servicing and managing complex client and prospective client relationships.</div><div></div><div>
Essential Duties and Functions:</div><ul><li>
Assist clients in understanding their policies/coverages and determining their needs.</li><li>
Communicate with existing clients to ensure quality service is being delivered.</li><li>
Responds to client requests and questions within ability/knowledge.</li><li>
Gather and analyze exposure and loss information.</li><li>
Assist in preparing proposals, graphs, and service plans for clients.</li><li>
Support Account Executives/Senior Brokers in marketing, including preparing all necessary applications and data.</li><li>
Manage daily transactions for an assigned book of business, e.g., audits, adjustments (retros, collateral, alternative funding, etc.), endorsement requests, coverage analysis, open items, etc.</li><li>
Contract review as needed</li><li>
Support Account Executive/Senior Broker(s) with renewal process<ul><li>
Establishing timeline</li><li>
Managing renewal strategy report preparation</li><li>
Gathering renewal exposures</li><li>
Reviewing carrier quotes for accuracy</li><li>
Managing client proposal preparation (participate in presentation as needed)</li><li>
Managing post-binding process (insurance summary preparation, stack charts, coordination, critical service outputs, i.e., certificates of insurance, etc.)</li><li>
Invoicing (renewal placements, brokerage fee, special projects, etc.)</li><li>
Market certain lines of coverage as determined by the Account Executive/Senior Broker(s)</li></ul></li><li>
Maintain an appropriate level of confidentiality</li><li>
Follow company policies and procedures</li><li>
Pass state licensing exam and maintain licensing annually</li><li>
Other duties as assigned</li></ul><div></div><div>
Qualifications:</div><div></div><div>
Required</div><ul><li>
Bachelor&rsquo;s degree including but not limited to Business and/or Risk Management and/or 5 years of related insurance experience.</li><li>
Must have or be able to obtain the appropriate state broker licenses.</li><li>
Excellent customer service skills, with the ability to develop sound relationships with clients, underwriters, and other vendors.</li><li>
Knowledge and understanding of insurance legislation, rules, laws, and other regulations</li><li>
Ability to use initiative and sound judgment in accomplishing tasks with minimal errors/Must possess critical thinking skills.</li><li>
Establish and maintain effective work relationships and function in a team environment.</li><li>
Ability to lead client and/or market discussions.</li><li>
Exceptional listening skills.</li><li>
Proficient with Microsoft PowerPoint, Word, and Excel.</li></ul><div></div><div>
Preferred:</div><ul><li>
CPCU and/or ARM</li><li>
Knowledge of ImageRight and AMS 360.</li></ul><div></div><div>
Additional Requirements</div><ul><li>
Ability to travel</li></ul><div></div><div>
Teammate Benefits &amp; Total Well-Being</div><div>
We go beyond standard benefits, focusing on the total well-being of our teammates, including:</div><ul><li><i>
Health Benefits</i>: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance</li><li><i>
Financial Benefits</i>: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement</li><li><i>
Mental Health &amp; Wellness</i>: Free Mental Health &amp; Enhanced Advocacy Services</li><li><i>
Beyond Benefits</i>: Paid Time Off, Holidays, Preferred Partner Discounts and more.</li></ul><div></div><div><i>
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.</i></div><div></div><div>
The Power To Be Yourself</div><div>
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion &amp; Belonging (DIB) motto, &ldquo;The Power to Be Yourself&rdquo;.</div></div>

Vice President, National Property Practice

Oracle

<div><p>Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect the biggest enterprises of today with the tools to challenge in the digital economy of tomorrow.
</p><p><b>Description
</b></p><p>Join us to work with the largest customers in their industries. You will get the opportunity to build creative solutions to address the business challenges that stand in the way of their growth and success!
</p><p>Oracle is a fast-paced, team oriented environment passionate about crafting customer success. We offer the most comprehensive, cloud-based technology. At Oracle, learning is constant. We develop our workforce through training, mentoring and internal mobility opportunities to help everyone succeed and achieve their aspirations.
</p><p>Be an integral part of the exciting transformation to the cloud by identifying, progressing, and closing opportunities in marque customers.
</p><p><b>What You&rsquo;ll Do
</b></p><ul><li>You will understand what motivates customers to buy and what drives the industry to grow faster and know how to tap into those needs in an effective way.
</li><li>You will be responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
</li><li>You will develop a robust qualified pipeline and handle strategic and customer centric account planning, crafting, owning and forecasting.
</li><li>You will be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Oracle solutions.
</li><li>You will work across the Oracle ecosystems and our technology partners to transform customer organizations and build enduring capabilities.
</li><li>Cultivate client relationships by building trust, partnership and an emotional connection to the Oracle brand and team.
</li><li>Gain access and establish relationships with key executives, C-level leaders and decision makers.
</li><li>Master and share the &ldquo;why Oracle story&rdquo; that represents the value we provide to customers with our unified, multi-pillar offerings.
</li><li>Build and implement key sales and business development initiatives to improve awareness of Oracle Data and PaaS Solutions and increase sales pipeline.
</li><li>Successfully prospect into your assigned accounts to discover and develop viable selling opportunities.
</li><li>Initiate and lead sophisticated sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives and Industry Global Business Units to name a few).
</li>Travel as required, as this role may be a virtual position.<br>
<li>
</li></ul><p></p><p><b>Required Skills/Experience
</b></p><p><b>What You&rsquo;ll Bring
</b></p><p>Your passion, knowledge, and customer-centricity will help us become the number one cloud company in the world. We also look for:
</p><ul><li>You have experience selling to the C-suite, engineering and DevOps
</li><li>You have an entrepreneurial spirit, and thrive in a dynamic environment
</li><li>You are creative
</li><li>You excel in a team-selling environment
</li><li>You are driven
</li><li>You have deep experience selling SaaS, IaaS, PaaS, Database
</li><li>You are familiar with open source and other cloud tools (Dockers, Kubernetes, Terraform, Linux, Java)
</li><li>You are solutions-oriented
</li><li>You are inventive
</li><li>You are results-oriented
</li><li>You have a track-record of success selling complex solutions and exceeding expectations
</li><li>You are committed to continuous learning
</li><li>You are confident
</li></ul><p>A career at Oracle is defined by you. We give you the freedom&mdash;and the skills&mdash;to write your own success story. Whatever avenue you go down, you&rsquo;ll gain priceless learning experiences and be supported to do your best work.
</p><p><b>Apply Now Create the future with us. Apply now!!<br>
</b></p><p></p><p>Career Level - IC5</p></div>
<br><div><p>Primary job duty is to sell technology software products and related services in a defined territory. Identifies, qualifies and closes new opportunities. Leads accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support. Leverages the Oracle sales model to improve revenue growth and increase local market share. Builds and expands business partner revenue and self sufficiency.</p></div>

NA Sales Representative, Data Platform - Logistics & Manufacturing

NICE Actimize

<div><div><p>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p></p><div>
<p><b>
So, what&rsquo;s the role all about?</b></p>
<p>
NiCE is seeking a Customer Success Manager, VRS to join our VRS Public Safety team. As a member of the Value Realization Services team, you will be responsible for ensuring that customers fully realize the value of NiCE&rsquo;s cloud-based Evidencentral digital evidence management platform, by actively guiding them through the business process transformation associated with the technology adoption process, and regularly monitoring key metrics that demonstrate adoption and usage , while proactively identifying, prioritizing and addressing any potential roadblocks that impact successful adoption and usage.</p>
<p>
NiCE&rsquo;s Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better &ndash; whether it&rsquo;s responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NiCE also helps everyone work better together, so justice flows more smoothly, from incident to court.</p>
<p><b>
How will you make an impact?</b></p>
<ul>
<li>Serving as the primary customer contact and advocate for the post-sales customer journey for identified accounts</li>
<li>Building and executing an account specific relationship framework (executive sponsor, technical and operational leadership), inclusive of regularly scheduled status calls, quarterly business reviews, roadmap reviews and account planning sessions.</li>
<li>Running regular, proactive meetings and other communications with each client. Keeps meticulous records, and is accountable for internal and external follow-through (leveraging resources and associated teams at NiCE)</li>
<li>Accountable for driving customer adoption of Evidencentral as measured by consumption of services according to contracted amount, usage rates, and NPS/CSAT</li>
<li>Driving customer adoption and consumption by educating customer on how to internally promote the use of Evidencentral, identifying and prioritizing critical use cases and applying critical features, driving expansion, then monitoring consumption usage</li>
<li>Connecting the value realized by customers to the vision they embraced when NiCE solutions were selected through initial workshop/consulting engagements</li>
<li>Leveraging internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations.</li>
<li>Identifying blockers for adoption and consumption and finds solutions by collaborating with clients and cross-functional Public Safety and Justice teams.</li>
<li>Syncing and collaborates with other Value Realization Services Managers to share and leverage insights across all customer accounts</li>
<li>Actively farms existing account base to identify upsell and cross-sell opportunities.</li>
<li>Providing valuable account information and insight to sales team to fuel the sales engine, and to help refine go-to-market approach, thus influencing both upsales and new sales.</li>
<li>Leading the renewal and expansion of subscription services for assigned accounts, works with sales through NiCE&rsquo;s admin process</li>
</ul>
<p><b>Have you got what it takes?
</b></p><ul><li>Bachelor&rsquo;s degree required</li>
<li>2+ years&rsquo; experience in account/client relationship management. Will consider four years successful teaching background at the high school or college level</li>
<li>User application training experience is desirable</li>
<li>Operational process re-engineering experience is desirable</li>
<li>Excellent organizational and multi-tasking skills, ability to remain calm under pressure and &lsquo;think on one&rsquo;s feet&rsquo;</li>
<li>Exceptional interpersonal, listening, written and verbal communication skills are a must.</li>
<li>Exceptional presentation skills and ability to create organized and thoughtful presentations</li>
<li>Ability to learn about technology solutions and be able to teach and inspire others on how to use the solution and get value from the solutions</li>
<li>Ability to lead and motivate, develop clear and creative solutions and manage multiple initiatives simultaneously.</li>
<li>Comfortable dealing with complex customer relationships, decision processes and competing agendas.</li>
<li>Proven track record of successfully building and nurturing client relationships.</li>
<li>Superior critical thinking, decision making and problem-solving skills.</li>
<li>Ability to travel up to 25% within the US</li></ul><br>
<p></p>
<p><b>
What&rsquo;s in it for you?</b></p>
<p>
Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!</p><br>
<p></p>
<p><b>
Enjoy NiCE-FLEX!
</b></p><p>At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.</p>
<p><b>
Requisition ID: 8580</b><br>
<b>Reporting into: </b>Director, Customer Success, VRS<br>
<b>Role Type: </b>Individual Contributor</p></div><div><p><b><i>
About NiCE
</i></b></p><p><i>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
</i></p><p><i>Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
</i></p><p><i>NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</i></p></div></div><p></p>

Customer Success Manager

NICE

<div><div><p>At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p></p>
<p><b>
So, what's the role all about?</b></p>
<p>
NiCE is seeking a Customer Success Manager, VRS to join our VRS Public Safety team. As a member of the Value Realization Services team, you will be responsible for ensuring that customers fully realize the value of NiCE's cloud-based Evidencentral digital evidence management platform, by actively guiding them through the business process transformation associated with the technology adoption process, and regularly monitoring key metrics that demonstrate adoption and usage , while proactively identifying, prioritizing and addressing any potential roadblocks that impact successful adoption and usage.</p>
<p>
NiCE's Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better &ndash; whether it's responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NiCE also helps everyone work better together, so justice flows more smoothly, from incident to court.</p>
<p><b>
How will you make an impact?</b></p>
<ul>
<li>Serving as the primary customer contact and advocate for the post-sales customer journey for identified accounts</li>
<li>Building and executing an account specific relationship framework (executive sponsor, technical and operational leadership), inclusive of regularly scheduled status calls, quarterly business reviews, roadmap reviews and account planning sessions.</li>
<li>Running regular, proactive meetings and other communications with each client. Keeps meticulous records, and is accountable for internal and external follow-through (leveraging resources and associated teams at NiCE)</li>
<li>Accountable for driving customer adoption of Evidencentral as measured by consumption of services according to contracted amount, usage rates, and NPS/CSAT</li>
<li>Driving customer adoption and consumption by educating customer on how to internally promote the use of Evidencentral, identifying and prioritizing critical use cases and applying critical features, driving expansion, then monitoring consumption usage</li>
<li>Connecting the value realized by customers to the vision they embraced when NiCE solutions were selected through initial workshop/consulting engagements</li>
<li>Leveraging internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations.</li>
<li>Identifying blockers for adoption and consumption and finds solutions by collaborating with clients and cross-functional Public Safety and Justice teams.</li>
<li>Syncing and collaborates with other Value Realization Services Managers to share and leverage insights across all customer accounts</li>
<li>Actively farms existing account base to identify upsell and cross-sell opportunities.</li>
<li>Providing valuable account information and insight to sales team to fuel the sales engine, and to help refine go-to-market approach, thus influencing both upsales and new sales.</li>
<li>Leading the renewal and expansion of subscription services for assigned accounts, works with sales through NiCE's admin process</li>
</ul>
<p><b>Have you got what it takes?
</b></p><ul><li>Bachelor's degree required</li>
<li>2+ years' experience in account/client relationship management. Will consider four years successful teaching background at the high school or college level</li>
<li>User application training experience is desirable</li>
<li>Operational process re-engineering experience is desirable</li>
<li>Excellent organizational and multi-tasking skills, ability to remain calm under pressure and 'think on one's feet'</li>
<li>Exceptional interpersonal, listening, written and verbal communication skills are a must.</li>
<li>Exceptional presentation skills and ability to create organized and thoughtful presentations</li>
<li>Ability to learn about technology solutions and be able to teach and inspire others on how to use the solution and get value from the solutions</li>
<li>Ability to lead and motivate, develop clear and creative solutions and manage multiple initiatives simultaneously.</li>
<li>Comfortable dealing with complex customer relationships, decision processes and competing agendas.</li>
<li>Proven track record of successfully building and nurturing client relationships.</li>
<li>Superior critical thinking, decision making and problem-solving skills.</li>
<li>Ability to travel up to 25% within the US</li></ul><br>
<p></p>
<p><b>
What's in it for you?</b></p>
<p>
Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!</p><br>
<p></p>
<p><b>
Enjoy NiCE-FLEX!
</b></p><p>At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.</p>
<p><b>
Requisition ID: 8580</b><br>
<b>Reporting into: </b>Director, Customer Success, VRS<br>
<b>Role Type: </b>Individual Contributor</p><div><p><b><i>
About NiCE
</i></b></p><p><i>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
</i></p><p><i>Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
</i></p><p><i>NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</i></p></div></div><p></p>

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