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account service coordinator

Opensity solutions

<div>Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.<h1 class="jobSectionHeader"> 
We are seeking a professional and highly organized Event Coordinator and Receptionist to serve as the welcoming face and voice of our client&rsquo;s downtown Atlanta office. In this pivotal role, you will prepare and maintain conference rooms, ensuring all meeting spaces are fully set up and operational. You will also provide front desk support by welcoming guests, managing visitor check-ins, and facilitating seamless client interactions. If you thrive in a professional business environment, possess strong attention to detail, and deliver elevated, concierge-style customer service, we invite you to join our dynamic team.</h1>
Essential Job Responsibilities<div><ul><li>
Serve as the primary point of contact at the front desk, welcoming guests and providing a professional first impression for all visitors to the office</li><li>
Coordinate and support meetings and events, including room setup, hospitality arrangements, and vendor coordination</li><li>
Ensure a seamless, high-quality experience for clients, guests, and employees through attentive service and proactive support</li><li>
Collaborate closely with client staff and internal teams to support front office operations and daily workplace needs</li><li>
Manage incoming calls, directing them appropriately and taking accurate messages when necessary</li><li>
Greet and announce visitors promptly in a friendly, professional manner</li><li>
Maintain a clean, organized, and presentable reception and lobby area at all times</li><li>
Provide general administrative and operational support, handling additional tasks as requested to support the workplace environment</li></ul></div>
Qualifications &amp; Requirements<ul><li>
Bachelor&rsquo;s Degree is preferred, but not required: High School Diploma or GED</li><li>
Minimum of 1 year work experience preferably as a receptionist or event coordinator</li><li>
Previous experience in a client service field preferred</li><li>
Ability to multitask with attention to detail</li><li>
Ability to handle complaints with professionalism, patience, and diplomacy</li><li>
Working knowledge of MS Word, Excel and Outlook</li><li>
Ability to lift or move 35 lbs. or greater</li><li>
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.</li><li>
Ability to walk, bend, kneel, stand or sit for an extended period of time</li></ul>
The Compensation range for this role is up to 24.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
#LI-SS2
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.</div>

Event Coordinator & Receptionist

Thrive Medical Partners LLC

Bilingual Patient Intake Coordinator (Spanish &amp; English) Job Location: Hybrid - Some Remote &amp; In-Person in Dunwoody, GAIndustry: Medical Office &ndash; Orthopaedic &amp; Interventional Pain PracticesJob SummaryThrive Ortho &amp; Spine is a rapidly growing medical practice with 7 clinic locations in Lilburn, Decatur, College Park, Sandy Springs, Gainesville, Tucker and Smyrna. Thrive is seeking a bilingual (English / Spanish) Patient Intake Coordinator to answer all incoming calls and schedule and manage medical record requests from our corporate office in Dunwoody. Hybrid between in-office and remote work is an option for this role. This position requires complete fluency in English and Spanish (written and oral). The ideal candidate will have experience as a receptionist, intake coordinator or administrative assistant in a medical practice and/or law office setting.What Thrive Ortho &amp; Spine Offers:<ul><li>A leadership team that includes two physicians with deep &amp; proven industry expertise, having previously successfully built a large pain practice with 9 clinics across metro Atlanta</li><li>A dynamic work environment with a young core leadership team and the opportunity to participate and grow with the company&rsquo;s success</li><li>Opportunity to wear multiple hats, engage in various aspects of the business</li><li>A place where your opinion will be heard and valued</li><li>Competitive salary, bonuses, and benefits commensurate with experience and performance</li><li>Our leadership team has backgrounds in healthcare, finance and a variety of other businesses &amp; industries and we aim to bring the culture and client / patient centered care that has led to the group&rsquo;s success</li></ul>Responsibilities:<ul><li>Answer all incoming calls into the medical practice &amp; follow-up on any missed calls before end-of-day.</li><li>Scheduling all new patient appointments in one of our 6 locations through our Electronic Medical Record system, eClinicalWorks.</li><li>Connecting patient questions received over the phone to the appropriate member of the Thrive administrative or clinical team.</li><li>Screening incoming calls for obvious signs of Narcotic drug seekers. Thrive is a non-Narcotic practice.</li><li>Receiving and sorting daily mail</li><li>Data entry of patient information into our Electronic Medical Records system, eClinicalWorks.</li><li>Provide translation services for patients requiring assistance (written and oral).</li><li>Communicate with other stakeholders such as other medical providers and attorneys to share patient information and provide periodic updates.</li><li>Promptly respond to medical record requests by other providers and attorneys within a 24-hour timeframe.</li><li>Other job duties that may arise in the role of Patient Intake Coordinator.</li></ul>Qualification, Experience, and Skills<ul><li>The ideal candidate will have experience as a receptionist, intake coordinator or administrative assistant in a medical practice and/or law office setting.</li><li>Fully fluent in Spanish and English (written and oral)</li><li>Attention to detail and timely responsiveness are critical for this position</li><li>Strong communication and interpersonal skills</li><li>Ability to multi-task across various roles and work independently to achieve results</li><li>Patience and compassion towards patients and other stakeholders with a pleasant personality</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort learning other electronic platforms such as our electronic medical reports software (eClinicalWorks)</li><li>Experience with Personal Injury patients is a plus.</li><li>Must have no restrictions to work in the state of Georgia</li><li>Must be willing to travel locally and hold a valid driver&rsquo;s license</li></ul>Job Type: Full-timePay: From $16.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Atlanta, GA 30346

Bilingual (English/Spanish) Patient Intake Coordinator

The Home Depot

Position Purpose: Role Summary The Account Services &amp; Maintenance Supervisor oversees the daily operations of the credit services support team, focusing on high-touch account administration, platform governance, and premier customer care. This role ensures a seamless &quot;white glove&quot; service experience for customers, manages inbound support queues, and serves as the internal subject matter expert and administrator for the Bectran platform. Additionally, this supervisor is responsible for driving team training programs and managing system user access requirements to ensure operational compliance. Key Responsibilities White Glove Customer Support: Direct and coach the team in providing premium, high-touch &quot;white glove&quot; service to accounts, ensuring immediate, accurate, and professional handling of account inquiries and onboarding. Inbound Call Queue Management: Manage and monitor the daily inbound call queues and support pipelines, tracking performance metrics to ensure rapid response times, low abandonment rates, and first-contact resolution. Bectran Platform Maintenance: Serve as the primary functional administrator for the Bectran credit management system; manage workflow configurations, monitor automated tasks, handle platform maintenance, and ensure data synchronization with the ERP. User Access &amp; Provisioning: Oversee and manage user access requirements for Bectran and related credit modules, ensuring role-based access controls are strictly enforced, audited, and aligned with company compliance policies. Training &amp; Development: Design, maintain, and deliver comprehensive training programs for new hires within the department, while providing ongoing system and process training for internal credit staff and commercial sales partners. Account Data Maintenance: Audit and oversee daily account maintenance activities&mdash;including corporate hierarchy updates. Direct Manager/Direct Reports: This Position typically reports to the Manager, Trade Credit Services This Position has up to 8 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Working knowledge of Microsoft Office Suite Demonstrated ability to collaborate and work effectively with cross-functional teams Ability to draw accurate conclusions from financial documentation Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers Excellent written and verbal communication skills Consumer &amp; Commercial Credit underwriting experience; An understanding and knowledge of the principles/disciplines of commercial underwriting and credit program administration. Strong analytical skills with experience transforming data into actionable information. Exhibited ability to work independently. A strong grasp of credit and customer service/call center management skills. Able to manage/coordinate customer servicing levels. Understands how to structure and manage staffing, manage collections and effective receivables management relative to operational structure and servicing needs. 1+ year of previous leadership experience strongly preferred. Track record of successfully managing and delivering multiple, simultaneous projects. Able to strategically analyze, define, and solve business problems and opportunities. Exhibited ability to work independently, and as part of a larger group of teams Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 4 Preferred Years of Work Experience: 4 Minimum Leadership Experience: 1 Preferred Leadership Experience: 1 Certifications: None Competencies: Directs Work Self-Development Builds Effective Teams Drives Engagement Ensures Accountability Instills Trust Communicates Effectively Customer Focus Drives Results

Supervisor, Credit Services - Account Services & Maintenance

Residence Inn by Marriott

Tru/Home2 by Hilton Atlanta Airport College ParkSummary: As a key member of the sales team, the Sales and Service Coordinator has influence and accountability for the revenue generation of the properties. Reporting to the Director of Sales, the Sales and Service Coordinator will be responsible for maintaining the highest level of competencies to help the property to achieve its business goals.Essential Duties and Responsibilities include the following but not limited to:<ul><li>Self-starting personality with an even disposition to effectively communicate with guests, team members and community.</li><li>Respond in a professional and courteous manner to telephone inquiries for groups and events.</li><li>Qualify inquires / sales leads to find out client needs and asses if hotel is the right fit.</li><li>Provide hotel information accurately and in a timely manner.</li><li>Input group contracts, recaps, rooming lists, and reservations as they are received from the sales department.</li><li>Process Commissions/Rebates/Brand Rewards.</li><li>Manage sales marketing materials required for packaging, advertising, and promotion of company products and/or services (e.g., sales kits, trade-show supplies, VIP amenities, site inspections, etc.)</li><li>Reports to the Director of Sales and works closely with Sales manager</li><li>Assist with special reservations to include V.I.P. reservations and packages.</li><li>Ensure that all group reservations, rates and routing, and resumes are properly detailed and set up prior to the group arrival. Attend Resume Meetings.</li><li>Conduct site visits, guest room tours, property tours, special guest requests.</li><li>Create files, handling of mail, faxes, etc.</li><li>Maintain a professional appearance at all times and to conduct personal behavior in a mature professional manner when representing the hotel or company.</li><li>Reserve and block meeting space and detail Banquet Event orders</li><li>Assure meeting space is set-up and ready for all meeting and functions.</li><li>Coordinate with various departments the activities related to booked business.</li><li>Assist with the coordination and planning of special client events.</li><li>Must be able to meet work schedule which may include weekends.</li><li>Perform other duties as assigned.</li><li>Comply with attendance rules and be available to work on a regular basis.</li><li>Provides for a safe work environment by following all safety and security procedures and rules.</li></ul>Qualification Requirements:<ul><li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>Must have exceptional customer service skills.</li><li>Possess excellent written, verbal, and organizational skills.</li><li>Computer literacy is a must.</li><li>Demonstrated ability to perform multiple tasks in a busy environment and remain flexible.</li><li>Ability to work well in a team environment.</li></ul>Education and/or Experience: College degree preferred. High school diploma or general education degree (GED) and two years related experience and/or training in a hotel sales environment; or equivalent combination of education and experience.Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on- one and small group situations to customers, clients, and other associates of the organization.Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the essential functions.While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The associate is occasionally required to walk and reach with hands and arms.The associate must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Job Type: Full-timePay: $17.50 - $19.00 per hourExperience:<ul><li>Hilton Hotel: 1 year (Required)</li></ul>Work Location: In person

Sales Cordinator

*This role will support Plumbing and Electrical Customer Accounts* Position Purpose: The Inside Sales Support Representative (ISSR) is responsible for supporting growth of managed account portfolios with Outside Sales Representatives. The ISSR will work together with their Outside Sales partners, providing consultative support and maintaining strong account relationships. The ISSR provides personalized service and solutions through timely and complete quotes and sales orders, issue resolution and post-sale follow-up, and overall execution throughout of the project cycle. This position requires a high level of industry specific knowledge, exceptional organizational skills, and the ability to effectively use Customer Relationship Management (CRM) systems and telephony systems. The ISSR aids in the growth of the customer portfolio by developing sales support solutions to meet customer needs, achieve organizational goals and increase market share. Key Responsibilities: 50% Support Outside Sales Portfolio Growth - Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership. Completes assignments timely and efficiently. Continually works to support Outside Sales partners to grow accounts through building strong relationships, both internal and external. Provides post-order follow up, reconciles issues or errors in a timely manner, and ensures all customer needs are met. 25 % Account Administration - Partners with vendors and a variety of cross-functional partners to assist with quoting, pricing, availability, and issue resolution for high volume project needs. Owns projects from end to end, ensuring that the managed account customer is the focal point of the process 25% Issue Resolution - Assists the internal and external customer through the customer journey taking care of issue resolution, after-sale follow up, invoice transmittal, and quote requests. Direct Manager/Direct Reports: This position reports to Supervisor This position has 12 direct reports. Travel Requirements: Typically requires overnight travel 5% to 20% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Working knowledge of Microsoft Office Suite Working knowledge of presentation software (e.g., Microsoft PowerPoint) Demonstrated ability to collaborate and work effectively with cross-functional teams Demonstrated project management skills Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers Excellent written and verbal communication skills Previous customer service or retail sales experience; home improvement trades specific Knowledge of local building codes; Home Improvement specific. Consultative and growth mindset, ability to respond quickly to customer needs, both internal and external In depth knowledge of retail systems, to include: Showroom Point of Sale-Orange Pay, Order Up, My Custom Designs, Volume Pricing Program, Quote Center, Pro Xtra, Credit Services Center, and the Appliance Ordering System Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 1 Preferred Years of Work Experience: 2 Minimum Leadership Experience: None Preferred Leadership Experience: 1 Certifications: None Competencies: Action Oriented Business Insights Collaborates Communicates Effectively Customer Focus Drives Results Apply End Date: 06/23/2026

Inside Sales Support Representative (Plumbing & Electrical) - Atlanta

robo

Pay: $20.00 - $23.00 per hourPosition OverviewThis is a travel position. Travel to customer site required. The Field Service Engineer/Robotics Operations Coordinator ensures smooth day-to-day functioning of Robotics system in live customer operations. This role focuses on rectifying bot errors in the field, coordinating with remote team and customers, and ensuring accurate reporting of issues while maintaining operational continuity.Responsibilities:1. Field Error Rectification<ul><li>Respond to and rectify bot errors in real-time while the bot is running in the field.</li><li>Monitor, document, and resolve operational issues detected in the field and GM Tower system in coordination with the remote team.</li></ul>2. Escalation &amp; Coordination<ul><li>Escalate recurring or unresolved issues to the Maintenance team.</li><li>Move bots requiring hardware repair to the maintenance cage and update the database.</li><li>Raise JIRA/ServiceDesk tickets as and when required and track them down to closure.</li></ul>3. Floor Barcode Management<ul><li>Inspect floor barcodes during routine field rounds.</li><li>Replace damaged/missing barcodes and update them in tower wherever replaced.</li></ul>4. Customer &amp; System Support<ul><li>Act as the first point of contact for operational troubleshooting.</li><li>Support continuous improvement initiatives by providing field feedback to Maintenance and remote hardware support team.</li></ul>Skills &amp; Qualifications:<ul><li>Diploma / Certification in Mechanical, Electrical, or Industrial Engineering (or equivalent technical field).</li><li>Experience in field support, operations, or automation/robotics preferred.</li><li>Strong problem-solving and quick decision-making skills in live operations.</li><li>Familiarity with warehouse automation systems and barcode management is a plus.</li><li>Basic IT/system knowledge for database updates.</li><li>Excellent communication and customer-handling skills.</li><li>Ability to work in rotating shifts, including weekends and nights.</li><li>Good attitude &amp; willingness to learn and grow.</li></ul>Pay: $20.00 - $23.00 per hourWork Location: In person

Robotics Field Service Technician

GA Public Service Commission

The Georgia Public Service Commission is Accepting Applications forUTILITIES ENGINEER &ndash; Energy Efficiency and Renewable Energy UnitAnnual Salary: $73,000 to $80,000 commensurate with experience Recruitment Period: Until FilledNumber of Openings: 1The Georgia Public Service Commission is a five-member constitutional agency that exercises its authority and influence to ensure that consumers receive safe, reliable, and reasonably-priced telecommunications, electric and natural gas service from financially viable and technically competent companies. For more information, see the Commission website at https://psc.ga.govJob Description:Under general supervision, the successful candidate will perform work of considerable difficulty as a member of the Energy Efficiency and Renewable Energy (EERE) unit in the review and evaluation in matters concerning the regulation of Electric and Natural Gas utilities in Georgia.Qualifications/Responsibilities&middot; A Utilities Engineer on the EERE Staff conducts independent analyses on a wide range of issues related to utility ratemaking and integrated resource planning by applying critical review, utility regulatory practices, and standards related to engineering.&middot; EERE Staff&rsquo;s focus is primarily on Demand Side Management, Energy Efficiency Programs, and the procurement and policy recommendations related to Renewable/Carbon Free Energy (Solar, Wind, and Battery Energy Storage Systems).&middot; To accomplish this, Staff members are given individual assignments to formulate strategies in the preparation of team recommendations. Staff is often assigned to work on multiple projects concurrently with varying deadlines and may be assigned to work with hired subject matter experts to direct and manage their work.&middot; Staff members typically present the team&rsquo;s analyses and recommendations, in oral and written form, in the Commission&rsquo;s public meetings. Staff may also present and defend the team&rsquo;s work as an expert witness.&middot; Staff routinely meets with utility representatives, stakeholders, and the Commissioners on pertinent issues and is involved in settlement negotiations to reach agreement on issues.&middot; Staff routinely speaks with the general public and responds to customer inquiries regarding utility service.&middot; Staff is required to stay current in this ever changing field and must take the initiative to increase his/her knowledge-base by reviewing industry publications on a regular basis and attending in-house and external training opportunities as presented.Minimum Training, Experience, Skills and Abilities: Completion of a bachelor&rsquo;s degree in engineering. Good oral and written communication skills. Demonstrated knowledge, or ability to acquire knowledge, of engineering principles and practices as applied to Energy Efficiency and Renewable Energy.Preferred Qualifications: One or more of the following: Completion of a graduate degree in accounting, finance, economics, public administration, or related field; or professional work experience in utility regulatory ratemaking, accounting, engineering or economics; experience in presenting expert testimony in regulatory proceedings. Prior work experience in the Energy Efficiency or Renewable Energy field is preferred.Evaluation Information: Must successfully complete background investigation.Send cover letter and resume to: HRGPSC@psc.ga.gov or apply online at www.psc.ga.gov or through www.Indeed.comCandidates selected for further consideration will be required to submit the following:Georgia Public Service Commission Employment ApplicationState of Georgia Employment ApplicationCollege or University TranscriptsWriting SampleExcellent Benefits:&middot; 401(k) with matching&middot; Defined Benefit Plan (pension)&middot; Employer qualified for Student Loan Forgiveness Program&middot; Health Insurance&middot; Dental and Vision Insurance&middot; Employee Discounts&middot; Flexible Schedule&middot; Health Savings Account&middot; Life Insurance&middot; Vacation Leave &ndash; three weeks annually that rolls over&middot; Sick Leave &ndash; three weeks annually that rolls over&middot; 13 Paid Holidays&middot; Professional development assistancePay: $73,000.00 - $80,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Atlanta, GA 30334

Utilities Engineer: Energy Efficiency and Renewable Energy

Explore 166+ Account service coordinator in Atlanta this July. Find roles across top companies and apply now to boost your career.