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associate claims care center representative

American Family Insurance

<div>As an Associate Care Center Rep, you&rsquo;ll be the first point of contact for customers reporting a new loss or calling with questions on an existing claim. You&rsquo;ll deliver an empathetic, easy-to-understand experience while gathering accurate details, setting clear expectations, and coordinating next steps across Property, Auto, and Specialty claims. This role blends customer advocacy, strong communication, and attention to detail in a fast-paced, multi-channel environment (phone and digital).<p></p><p>
Position Compensation Range:</p>
$25.00 - $31.88<p></p><p>
Pay Rate Type:</p>
Hourly<p></p><p><i>
Compensation may vary based on the job level and your geographic work location. </i><i>Relocation support is offered for eligible candidates.</i></p><p></p><p><b>
Primary Accountabilities</b></p><ul><li>
Serve as the first point of contact for customers reporting a new loss or calling on an existing claim, delivering an empathetic, clear, and low-effort experience across Property, Auto, and Specialty claims via phone and digital channels.</li><li>
Gather, verify, and document complete loss details using strong listening and investigative questioning; maintain accurate claim file notes and data quality to support timely decisions and minimize rework.</li><li>
Review claim information and coverage guidance (e.g., prior activity, adjuster notes, estimates) to take appropriate next actions within authority.</li><li>
Set expectations and guide customers through next steps&mdash;timelines, required documentation, and available resources&mdash;while proactively following up on commitments and escalations.</li><li>
Manage assigned claim tasks and/or low-complexity inventory, prioritizing work by customer impact, severity, and deadlines while balancing schedule adherence, productivity, and quality/compliance standards.</li><li>
Partner effectively with adjusting teams and cross-functional internal stakeholders (e.g., agencies, underwriting, billing) to resolve issues, remove barriers, and improve the end-to-end customer experience.</li><li>
Utilize systems and related applications efficiently and accurately, safeguarding confidential information and adhering to all policies, procedures, and regulatory requirements.</li><li>
Demonstrate independent judgment, continuous learning, and a problem-solving mindset; identify opportunities to simplify processes and enhance the customer experience.</li></ul><p></p><p><b>
Specialized Knowledge &amp; Skills Requirements</b></p><ul><li>
Proficiency handling work via phone, outbound follow-ups, and digital channels, adapting tone and clarity by channel.</li><li>
Strong organization skills: ability to prioritize, manage a queue/inventory, and meet deadlines with high quality.</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>
Demonstrated success in customer-facing roles where you handled sensitive situations, de-escalated concerns, and built trust through clear communication and follow-through.</li><li>
Ability to listen actively, ask purposeful questions, and document accurately while navigating multiple systems in a fast-paced environment.</li><li>
Comfort making decisions within guidelines and authority, including applying coverage direction, interpreting documentation (notes/estimates), and taking appropriate next actions.</li><li>
Strong problem-solving and ownership mindset: you take accountability, remove obstacles, and know when/how to escalate for the best customer outcome.</li><li>
Experience supporting customers through complex or emotional events (loss, financial stress, urgent repairs) with empathy and professionalism.</li></ul><p></p><p><b>
Location</b><br>
While this position is primarily work from home, you would need to live near one of our talent areas (within 80 miles) listed to be able to travel to the office for in person meetings and events.</p><p></p><p>
These areas are located in: Madison, WI; Denver, CO; Minneapolis, MN; Keene, NH; St. Joseph, MO; Phoenix, AZ; Atlanta, GA</p><p></p><p>
Travel Requirements &bull; Up to 10%.
</p><p>Physical Requirements &bull; Work that primarily involves sitting/standing.<br>
</p><p></p><h3 class="jobSectionHeader"><b>Additional Information</b></h3><ul><li><p>
Offer to selected candidate will be made contingent on the results of applicable background checks</p></li><li><p>
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions</p></li><li><p>
Sponsorship will not be considered for this position unless specified in the posting</p></li></ul><p></p><p>
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.</p><p></p><p>
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.</p><p></p><p>
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.</p><p></p>
#LI-LS1</div>

Associate Claims Care Center Representative

Marsh McLennan Agency

<div><h2 class="jobSectionHeader"><b>Company:</b></h2>
Marsh McLennan Agency
<p></p><h2 class="jobSectionHeader"><b>Description:</b></h2>
<p></p><p><b>Our not-so-secret sauce.
</b></p><p></p><p>Award winning, inclusive, Top Workplace culture doesn&rsquo;t happen overnight. It&rsquo;s a result of hard work by extraordinary people. The industry&rsquo;s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a <b>Claim Account Executive at McGriff Specialty </b>, a division of Marsh McLennan Agency (MMA).</p>
<p></p><p>Marsh McLennan Agency (MMA) provides business insurance, employee health &amp; benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world&rsquo;s leading professional services firm, Marsh (NYSE: MRSH).</p>
<p></p><p><b>A day in the life.
</b></p><p>As our <b>Claim Account Executive </b>on the <b>McGriff Specialty Team </b>, you will:</p>
<ul><li>Develop, foster strategic client relationships, understanding client's business sufficiently to provide
</li><li>studies and recommendations focused on specific client needs, ensuring accuracy, timeliness of client-
</li><li>related communications.
</li><li>Handle all claims within the upper and Jumbo segments with little direct supervision.
</li><li>Enhance McGriff Insurance Services Inc.'s relations with key customers; and assist in the direction of
</li><li>carrier-provided claim adjusting services.
</li><li>Confirm coverage and accurately manage claims to positive outcomes for assigned clients.
</li><li>Ability to develop and produce coherent and comprehensive written responses to reservation of rights
</li><li>letters and coverage denials.
</li><li>Provide educational presentations to both internal and external clients on various policies, coverages,
</li><li>management issues and emerging risk.
</li><li>Aide Claim Manager as a resource by mentoring and developing internal consultants.
</li><li>Conduct studies for clients in areas such as: (select as appropriate to the position) Cost of Risk
</li><li>Containment and Claim Mitigation.
</li><li>Communicate effectively with clients and service team, so as to maintain highest level of client
</li><li>satisfaction with McGriff.
</li><li>Participate in the development and review of service plans.
</li><li>Identify, pursue appropriate business development opportunities with new and existing clients.
</li><li>Maintain knowledge of insurance/risk management-related technical developments and claim trends
</li><li>ensuring that client studies reflect best current thinking.
</li><li>Support sales and service marketing efforts related to account renewals and new business
</li><li>opportunities.
</li></ul><p></p><p><b>Our future colleague.
</b></p><p>We&rsquo;d love to meet you if your professional track record includes these skills:</p>
<ul><li>Bachelor's degree or equivalent work experience
</li><li>Ten years of experience in a claim adjusters role or broker claim consulting role
</li><li>Insurance Adjuster's License and licensed in accordance with local requirements
</li><li>Multi-line claim experience
</li><li>In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contract
</li><li>Understand and apply computer and communications technology applicable to the position
</li><li>Superior writing skills to convey and explain complex issues and ideas
</li><li>Excellent deductive reasoning skills and problem solving ability
</li></ul><p></p><p><b>Preferred Qualifications:
</b></p> <ul><li>Experience in insurance carrier underwriting
</li> <li>Continuing Education and professional associations to stay abreast of insurance claims matters
</li> <li>Prior brokerage experience
</li> <li>Associate in Risk Management (ARM) or Associate in Claims (AIC) designation
</li></ul><p></p><p>We know there are excellent candidates who might not check all of these boxes. Don&rsquo;t be shy. If you&rsquo;re close, we&rsquo;d be very interested in meeting you.</p>
<p></p><p><b>Valuable benefits.
</b></p><p>We value and respect the impact our colleagues make every day both inside and outside our organization. We&rsquo;ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.</p>
<p>Some benefits included in this role are:</p>
<ul><li>Generous time off, including personal and volunteering
</li><li>Tuition reimbursement and professional development opportunities
</li><li>Hybrid Work
</li><li>Charitable contribution match programs
</li><li>Stock purchase opportunities
</li></ul><p></p><p>To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/
</p><p>For careers at McGriff visit: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
</p><p>Follow us on social media to meet our colleagues and see what makes us tick:</p>
<ul><li>https://www.linkedin.com/company/mcgriff
</li><li>https://www.linkedin.com/company/marsh-mclennan-agency
</li><li>https://www.instagram.com/lifeatmma/
</li><li>https://www.facebook.com/LifeatMMA
</li><li>https://twitter.com/marsh_mma
</li></ul><p></p><p><b>Who </b><i>you </i><b>are is who </b><i>we </i><b>are.
</b></p><p>We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.</p>
<p><b>Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
</b></p><p></p><p>McGriff Insurance Broker | McGriff</p>
<p>McGriff specializes in business and personal insurance, employee benefit solutions, risk management services, specialized industry expertise and more.</p>
<p></p><p>#MMAMCG</p>
<p>#LI-Hybrid</p>
<p></p><h3 class="jobSectionHeader"><b>The applicable base salary range for this role is $92,400 to $172,100.
</b></h3><p></p><h3 class="jobSectionHeader"><b>The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
</b><p></p><b>We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
</b><p></p><b>Applications will be accepted until:
</b><p></p><b>April 8, 2027</b></h3></div>

Commercial Insurance Claims Account Executive

<div>Job Description:
<div><div>
AXA XL is an Equal Opportunity Employer.</div><div><br>
</div></div><div><div><p>Claims Specialist &ndash; Design Professional</p><p>
Multiple Locations</p></div><p></p><div><p><br>
Our claims team sets us apart. Our experienced claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service, and colleague development.</p></div><div><p>
As a Claims Specialist &ndash; Design Professional, you will play a critical role in managing and resolving professional liability claims for architects and engineers. You will interact and collaborate with regional practice leaders, brokers, and insureds on assigned accounts, taking ownership of critical issues relating to claims management. Our professional liability claims handlers are tasked with proactively resolving and settling claims to achieve optimal outcomes.</p></div><p></p><div><p><br>
What you&rsquo;ll be DOING</p></div><div><p>
What will your essential responsibilities include?</p></div><div><ul><li><p>
Proactively managing Design Professional liability claims across multiple jurisdictions, including initial review, coverage evaluation, developing resolution strategies, and ensuring ongoing communication with stakeholders and claims management to achieve the best outcome for the insured and AXA XL.</p></li></ul></div><div><ul><li><p>
Using robust technical skills and subject matter expertise, handle complex and difficult claims within authority level, with focus on setting timely appropriate reserves.</p></li></ul></div><div><ul><li><p>
Partnering with defense counsel in setting and pursuing effective and cost-efficient litigation strategies consistent with AXA XL litigation management best practices.</p></li></ul></div><div><ul><li><p>
Evaluating settlement value and negotiating claims and litigated matters within authority, as well as participating in mediations and settlement conferences. Consistently employing strategic litigation management skills throughout the life of all claims.</p></li></ul></div><div><ul><li><p>
Coordinating and managing communications with internal colleagues and key external stakeholders (e.g., clients, brokers, reinsurers, vendors, etc.) ensuring the highest level of customer service.</p></li></ul></div><div><ul><li><p>
 Ensuring all documentation is present in the claim file and ensuring that Claims Handler Guidelines and protocols are followed</p></li></ul></div><div><ul><li><p>
Maintaining high-quality relationships with insureds and brokers through frequent contact and responsiveness to their needs, including promptly reviewing contracts for insurability when requested.</p></li></ul></div><div><ul><li><p>
Active participation in marketing and promotional activities with some component of public speaking.</p></li></ul></div><div><p>
You will report to the Manager of Design Professional Claims.</p></div><p></p><div><p><br>
What you will BRING</p></div><div><p>
We&rsquo;re looking for someone who has these abilities and skills:</p></div><div><p>
Education: Bachelor&rsquo;s degree required; Juris Doctor (JD) preferred</p></div></div><div><p>
Experience: Intermediate level professional liability claims-handling experience. Experience managing, negotiating, and resolving complex claims.</p></div><div><p>
Licensing: Insurance adjuster licenses for all states requiring licenses, or willingness to immediately obtain such licenses upon starting employment.</p></div><div><p>
Proactive and Results-Oriented File Handling: Ability to proactively manage assigned claims, approach tasks proactively, and anticipate needs. Proactive decision making, ability to prioritize multiple workstreams while maintaining quality.</p></div><div><p>
Analytical and Technical Skills: Robust analytical and technical skills to handle complex and difficult claims applying sound judgment skills.</p></div><div><p>
Collaboration: Ability to collaborate with claims management on large and complex losses. Capability to develop and maintain productive working relationships with insureds, brokers, claim handlers, underwriters, and legal counsel. Willingness to seek input from others as needed to achieve the best result possible for the insured and AXA XL.</p></div><div><p>
Communication: Excellent verbal and written communication, presentation and influencing skills. Ability to communicate effectively with internal and external stakeholders to make sure we provide the highest level of customer service.</p></div><div><p>
Ethics: Handle responsibilities with integrity and to the highest standards of professionalism.</p></div><div><p>
Continuous Improvement Focused: Willing to ask questions and explore new ideas. Eager to learn and ability to focus on continuously improving technical skills and AXA XL claims capabilities.</p></div><div><p>
Client-Service Oriented: Focus on value at all points in the claims experience, delivering on our promise to our clients. High dedication to client, team and vendor relations evidencing professionalism and diplomacy in all situations.</p></div><p></p><div><p><br>
Who WE are</p></div><div><p>
AXA XL, the P&amp;C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don&rsquo;t just provide re/insurance, we reinvent it.</p></div><p></p><div><p><br>
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.</p></div><p></p><div><p><br>
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.</p></div><p></p><div><p><br>
Learn more at axaxl.com</p></div><p></p><div><p><br>
What we OFFER</p></div><div><div><p>
Inclusion</p></div><div><p>
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That&rsquo;s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It&rsquo;s about helping one another &mdash; and our business &mdash; to move forward and succeed.</p></div><p></p><div><ul><li><p><br>
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.</p></li></ul></div><div><ul><li><p>
Robust support for Flexible Working Arrangements</p></li></ul></div><div><ul><li><p>
Enhanced family-friendly leave benefits</p></li></ul></div><div><ul><li><p>
Named to the Diversity Best Practices Index</p></li></ul></div><div><ul><li><p>
Signatory to the UK Women in Finance Charter</p></li></ul></div><p></p><div><p><br>
Learn more at Inclusion &amp; Diversity at AXA XL | AXA XL. AXA XL is an Equal Opportunity Employer.</p></div><p></p><div><p><br>
Total Rewards</p></div><div><p>
AXA XL&rsquo;s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.</p></div><p></p><div><p><br>
We&rsquo;re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.</p></div><p></p><div><p><br>
Sustainability</p></div><div><p>
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called &ldquo;Roots of resilience&rdquo;, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.</p></div><p></p><div><p><br>
Our Pillars:</p></div></div><div><div><ul><li><p>
Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society &ndash; are essential to our future. We&rsquo;re committed to protecting and restoring nature &ndash; from mangrove forests to the bees in our backyard &ndash; by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.</p></li></ul></div><div><ul><li><p>
Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.</p></li></ul></div><div><ul><li><p>
Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We&rsquo;re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.</p></li></ul></div><div><ul><li><p>
AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL&rsquo;s &ldquo;Hearts in Action&rdquo; programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day &ndash; the Global Day of Giving.</p></li></ul></div><p></p><div><p><br>
For more information, please see Sustainability at AXA XL.</p></div><p></p><div><p><br>
The U.S. base salary range for this position is $88,500 to $154,900 USD.</p></div><div><p>
Actual pay will be determined based upon the individual&rsquo;s skills, experience and location. We strive for market alignment and internal equity with our colleagues&rsquo; pay.</p></div><p></p><div><p><br>
At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL&rsquo;s benefits offerings, please visit US Benefits at a Glance 2025.</p></div></div></div><p></p>

Claims Specialist, Design Professional

Reserv

<div><p><b>About Reserv</b></p><p>
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you!</p><p></p><p><b><br>
About the role</b></p><p>
We are seeking a highly organized and customer-focused Bilingual Transportation Physical Damage Claims Adjuster to join our team. You will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering exceptional customer service!</p><p><br>
If you bring strong analytical skills, excellent communication, and a passion for exceptional customer service to quickly achieve optimal claim results&mdash;we want to hear from you!</p><p></p><p><b><br>
Who you are</b></p><ul><li>
Excited about building a tech-driven claims organization</li><li>
Passionate about the customer experience</li><li>
You're empathetic and patient with everyone you interact with</li><li>
Driven by a sense of urgency (without working around the clock)</li><li>
Creative in finding the right resolution that serves the insured's best interest</li><li>
You're comfortable with conflict&mdash;see it as conversational, not adversarial</li><li>
Curious about the whole story so you can make the right decisions early</li><li>
Anti-status quo&mdash;you don't just wish things were different, you make them different</li><li>
A strong communicator</li><li>
You have a sense of humor (claims are hard enough as it is!)</li></ul><p><b><br>
What you'll do</b></p><ul><li>
Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests</li><li>
Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action</li><li>
Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim</li><li>
Coordinate the repair of damaged vehicles and assist with rental reimbursement</li><li>
Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss</li><li>
Ensure compliance with specific state regulations, policy provisions, and standard operating procedures</li><li>
Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority</li><li>
Provide input for continuous development of claims guidelines, best practices, and process improvements</li><li>
Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim</li><li>
Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications</li></ul><p><b><br>
Qualifications</b></p><ul><li>
Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)</li><li>
Minimum of <b>3-5 years</b> of experience on commercial transportation claims, dealing with Third-Party PD/Total Loss</li><li>
Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license</li><li>
You're willing to obtain all licenses within 60 days, including completing any state required testing</li><li>
Knowledge of state regulations, policy provisions, and standard operating procedures</li><li>
Commercial experience necessary</li><li>
Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures</li><li>
Curious and motivated by problem solving and questioning the status quo</li><li>
Desire to engage in learning opportunities and continuous professional development</li><li>
Bilingual (fluent in Spanish and English)</li></ul><p><b>
Benefits</b></p><ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul><p></p><p><b><br>
Additionally, we will</b></p><ul><li>
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</li><li>
Work toward reducing and eliminating all the administrative work from an adjuster role</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment</li></ul><p><br>
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</p></div><p></p>

Bilingual Commercial Complex Claims Adjuster: Auto Damage

Stryker

<div><h3 class="jobSectionHeader"><b>Why join Stryker?</b></h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.<br>
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader"><b>
Job description</b></h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:US Stryker employee benefits.<div><div><div><p><b>
Who we want:</b></p></div><div><p><b>
Challengers</b><b>.</b><b> </b>People who seek out the hard projects and work to find just the right solutions.</p></div><div><p><b>
Teammates</b><b>.</b><b> </b>Partners who listen to ideas, share thoughts and work together to move the business forward.</p></div><div><p><b>
Charismatic networkers.</b> Relationship-savvy people who intentionally make connections with both internal partners and external contacts.</p></div><div><p><b>
Strategic closers.</b> Salespeople who close profitable business and consistently exceed their performance objectives.</p></div><div><p><b>
Customer-oriented achievers.</b> Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.</p></div><div><p><b>
Game changers.</b> Persistent salespeople who will stop at nothing to live out Stryker&rsquo;s mission to make healthcare better.</p></div><p></p><div><p><b><br>
What you will do:</b></p></div><p></p><div><p><br>
As an ENT Associate Sales Representative, you will assist in strategically promoting and selling Stryker ENT products to meet our customers&rsquo; needs. You confidently conduct product evaluations in OR and office settings, persuasively demonstrating the value of our products. Systematically tracking your territory progress, you proactively communicate your wins with your Sales Representatives and push yourself to exceed each goal. When onsite with clients, you use your product knowledge and quick thinking to solve product problems and inform doctors, nurses and other staff as to the proper use and maintenance of our products. You take great pride in excellent service and are prepared to assist a customer whenever the need arises. As an Associate Representative, you love living in the fast lane and find purpose in selling Stryker products that are making healthcare better.</p></div><div><p><br>
<br>
<b>What you need:</b></p></div><p></p><div><ul><li><p><br>
Bachelor&rsquo;s Degree from an Accredited university</p></li></ul></div><div><ul><li><p>
1-2 years in medical sales or b2b is preferred</p></li></ul></div><p></p><div><p><b><br>
Travel requirement:</b></p></div><p></p><div><ul><li><p><br>
Approximately 20% travel. Must have a valid driver&rsquo;s license and be able to drive an automobile.</p></li></ul></div></div><p></p><div><div><p><b><br>
Physical requirements:</b></p></div><p></p><div><ul><li><p><br>
Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects</p></li></ul></div><div><ul><li><p>
Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention</p></li></ul></div><p></p><div><p><b><br>
Mental requirements:</b></p></div><p></p><div><ul><li><p><br>
Exercise discretion and independence when applying professional expertise</p></li></ul></div><div><ul><li><p>
Must be able to manage time, projects, stress and conflict</p></li></ul></div><div><ul><li><p>
Must possess strong interpersonal skills, including written and oral communication</p></li></ul></div><div><ul><li><p>
Must be able to bring tasks through to completion with minimal supervision</p></li></ul></div><div><ul><li><p>
Must have the ability to prioritize work and keep detailed and confidential records</p></li></ul></div><div><ul><li><p>
Must be able to communicate / present to large groups of people</p></li></ul></div><div><ul><li><p>
Must possess unwavering ethics &amp; integrity in a competitive and demanding work environment</p></li></ul></div><p></p><div><p><b><br>
Stryker will provide:</b></p></div><p></p><div><ul><li><p><br>
In-house product training program</p></li></ul></div></div><div><div><ul><li><p>
Field sales training</p></li></ul></div><p></p><div><p><br>
Learn more about the ENT Products: https://ent.stryker.com/</p></div></div></div>
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&amp;D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.</div>

Associate Sales Representative - Atlanta, GA - ENT

Starr Companies

<div><p><b>Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.</b></p><p></p><p>
Locations: Atlanta, Chicago, Dallas, Houston, Philadelphia, Scottsdale</p><p><br>
Job Description</p><p>
Duties of this position include:</p><ul><li>
Provide management oversight of our Third Party Administrators' Workers' Compensation claim personnel by monitoring claims on-line using our Third Party Administrator's claims system</li><li>
Review monthly loss runs, trends, reportable claims and/or problematic claims</li><li>
Must be pro-active</li><li>
Provide superior claim services to internal and external claim partners</li><li>
Participate in reviews with insureds, brokers, and Third Party Claim Administrators</li><li>
Interface with Underwriters regarding claim status exposures. Discuss trends and other factors impacting their risks</li><li>
Prepare and present internal management reports for claims with net exposure to Starr Indemnity &amp; Liability Company in excess of $250,000, as required</li><li>
Maintain and/or obtain any state adjuster licenses as directed by management</li><li>
Participate in special projects</li></ul><p>
Skills Required:</p><ul><li>
5 years handling oversight of Workers' Compensation Claims</li><li>
East Coast Workers' Compensation experience preferred</li><li>
Strong understanding of technical and coverage issues</li><li>
College degree</li><li>
Excellent verbal and written communication skills</li><li>
Strong organizational skills</li><li>
Ability to multi-task and prioritize</li><li>
Must be self-motivated and a team player</li></ul><p></p><p>
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.</p></div><p></p>

Claims Manager, Workers' Compensation

FAMILY TIES, INC.

<p><b>MUST HAVE MEDICAID &amp; MENTAL HEALTH BILLING EXPERIENCE</b></p><p><b>About the Role</b></p><p>We are seeking an experienced and highly organized <b>Behavioral Health Billing Manager </b>to join our growing team. This role is critical to ensuring accurate, compliant, and timely billing for behavioral health services. The ideal candidate is detail-oriented, proactive, and well-versed in Medicaid and Private insurance mental health billing, DBHDD policies and procedures, and provider credentialing.</p><p>If you thrive in a fast-paced healthcare environment, enjoy problem-solving, and understand the importance of compliance in behavioral health services, this role is an excellent fit. This role goes beyond billing&mdash;it directly supports access to quality behavioral health care. You&rsquo;ll be part of a supportive, mission-driven team where your expertise ensures compliance, financial stability, and a smooth experience for both clients and providers. Your work truly makes a difference.</p><p><b>Key Responsibilities</b></p><p><b>Billing &amp; Revenue Cycle Management</b></p><ul><li>Manage and maintain accurate, up-to-date client billing records</li><li>Review referrals, authorizations, and clinical documentation for billing compliance</li><li>Submit and track Medicaid and commercial insurance claims for mental health services</li><li>Ensure compliance with DBHDD, Medicaid, and payer-specific billing rules</li><li>Transfer and verify billing and insurance data with precision</li><li>Monitor accounts receivable and follow up on unpaid or denied claims</li><li>Investigate and resolve billing discrepancies and payment issues</li><li>Set up and manage payment plans when necessary</li><li>Send professional, timely payment reminders (friendly but firm)</li></ul><p><b>Insurance &amp; Compliance</b></p><ul><li>Verify insurance eligibility, benefits, and authorizations</li><li>Navigate Medicaid, HMOs, PPOs, and state-funded behavioral health programs</li><li>Stay current on DBHDD policies, Medicaid updates, and payer requirements</li><li>Serve as a point of contact for billing-related questions from clients and insurance companies</li></ul><p><b>Credentialing &amp; Provider Support</b></p><ul><li>Manageemployee and provider credentialing for Medicaid and other payers</li><li>Track credentialing and recredentialing timelines to ensure uninterrupted billing</li><li>Maintain organized credentialing files and documentation</li></ul><p><b>Required Qualifications</b></p><ul><li><b>Minimum 2+ years of Medicaid billing experience (REQUIRED)</b></li><li><b>Mental health / behavioral health billing experience (REQUIRED)</b></li><li><b>Strong knowledge of DBHDD policies and procedures (REQUIRED)</b></li><li><b>Experience with employee/provider credentialing (REQUIRED)</b></li><li>Bachelor&rsquo;s degree in Accounting, Healthcare Administration, Finance, Business, or related field (preferred)</li><li>Proficiency in Microsoft Office (Excel required); QuickBooks experience strongly preferred</li><li>Excellent multitasking, time management, and organizational skills</li><li>Ability to work independently and take initiative</li><li>Strong communication and customer service skills</li><li>Ability to clearly explain billing and insurance information to clients and payers</li><li>High attention to detail and strong problem-solving skills</li></ul><p><b>Benefits</b></p><ul><li>401(k)</li><li>Health Insurance</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Paid Time Off</li><li>Referral Program</li></ul><p><b>Why Join Us?</b><br/>This is more than just numbers and spreadsheets&mdash;it&rsquo;s about helping people get the care they need, ensuring their billing experience is smooth, and making sure nothing falls through the cracks. You'll be part of a supportive team where your work truly matters.</p><p>Job Type: Full-time</p><p>Pay: $45,000.00 - $50,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Behavioral Health Billing : 2 years (Required)</li></ul><p>Ability to Commute:</p><ul><li>Atlanta, GA 30328 (Required)</li></ul><p>Work Location: Hybrid remote in Atlanta, GA 30328</p>

Behavioral Health Billing Manager

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