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rn care coordinator

Emory Healthcare

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Job Summary:
 <br/>
 <br/>
 Proactive patient outreach and care coordination for a panel of patients to achieve optimal outcomes and wellness, while decreasing preventable ED, inpatient and readmission visits. Functions as a clinical liaison, facilitator, advocate and collaborator in a multidisciplinary care team across the continuum of care to provide complex disease management interventions to high risk and post discharged patients identified. Facilitates transformational care delivery in clinical settings and advance the mission and goals of population management activities.
 <br/>
 <br/>
 <strong>
  Primary Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 Patient Assessment and Goal Setting:
 <br/>
 <br/>
 <ul>
  <li>
   Utilizing assessment skills and risk assessment tools to collect subjective and objective information pertaining to the health status of the patient and identify barriers that will require a team-based approach.
  </li>
  <li>
   Utilize a team-based, holistic, patient-centered, evidence based approach to identify patient-centered goals and develop outcomes to improve the health status of Emory Healthcare patients and improve patient satisfaction.
  </li>
  <li>
   Performs patient re-assessments to determine current health status and progress toward healthcare goals and care plan completion.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Care Coordination And Outreach
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conducts targeted outreach to identified patient panels to ensure timely and efficient care delivery across the continuum of care.
  </li>
  <li>
   Improve communication and collaboration between patient and families, healthcare teams and community-based organizations.
  </li>
  <li>
   Serve as a primary point of contact for identified high risk and post-discharged patients and facilitate access to services.
  </li>
  <li>
   Partners with other care coordination teams across the Emory Healthcare system and community organizations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education And Self-Management Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Enhance health literacy by using teach back and other various forms of learning validation.
  </li>
  <li>
   Provide self-management support with the use of information technologies to communicate health promotion and disease prevention information.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Evaluation And Quality Improvement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct systematic, ongoing, and criterion-based evaluation of outcomes in care coordination plans of care.
  </li>
  <li>
   Updates patient care plan, as appropriate.
  </li>
  <li>
   Ensure care gaps are closed around specialty/chronic diseases.
  </li>
  <li>
   Assimilate and document the results of the evaluative processes.
  </li>
  <li>
   Monitor key measures of performance, quality improvement and care transformation in the assigned clinical area.
  </li>
  <li>
   Integrate data analysis and performance improvement initiatives into practice with the aim of improving care coordination among multiple entities.
  </li>
  <li>
   Apply critical-thinking skills and the use of clinical judgement when implementing population health interventions or planning effective care for groups or individual patients and their families.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Professional Development And Other Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Participates in professional organizations and attend continuing education activities to maintain knowledge of current trends and practices as it relates to care coordination and population health.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Responsibilities For Working In Post-Acute Areas
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure completeness of record/orders from discharging acute facility
  </li>
  <li>
   Facilitate seamless transitions across inpatient, SNF, IRF, HHA, and home
  </li>
  <li>
   Establish and maintain a high-quality relationship with the Medicare Nurse/Team.
  </li>
  <li>
   Monitor therapy progress and discharge readiness
  </li>
  <li>
   Maintain strong relationships with network leaders to escalate post care outcomes
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 In addition, other area specific job duties
 <br/>
 <br/>
 <strong>
  Minimum Required
  <br/>
  <br/>
 </strong>
 Education - Graduate of an accredited nursing school. Bachelors degree in Nursing (BSN) required.
 <br/>
 <br/>
 <strong>
  Experience - Three (3) Years Of Healthcare Experience Required.
  <br/>
  <br/>
 </strong>
 Licensure - Must have a valid, active unencumbered Nursing license or temporary permit approved by the Georgia Licensing Board.
 <br/>
 <br/>
 Certification -
 <br/>
 <br/>
 <ul>
  <li>
   BLS Healthcare Provider certification
  </li>
  <li>
   If completing virtual care activities that may include multi-state practice, an active compact/multistate license (eNLC) is required within 60 days of hire. Employees in role prior to 11/09/2025 will have until their next renewal date to achieve compact status
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Experience - Care Management experience.
 <br/>
 <br/>
 Physical Requirements: 1-10 lbs 0-33% of the work day (occasionally), negligible 34-66% of the workday (frequently), negligible 67-100% of the workday (constantly). Lifting 10 lbs max, carrying of small articles such as dockets, ledgers, files, small tools, occasional standing &amp; walking, frequent sitting, close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
 <br/>
 <br/>
 Environmental Factors: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste. chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting patient care/handling injuries, radiation, shift work, travel may be required, use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
 <br/>
 <br/>
 <strong>
  Additional Details
  <br/>
  <br/>
 </strong>
 Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
 <br/>
 <br/>
 Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.
</div>


RN Care Coordinator

Shepherd Center

<div><div><div><p><b>About Shepherd Center</b></p></div><div><p>
With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by <i>U.S. News</i> as one of the nation&rsquo;s top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.
</p><p></p><p>Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.</p></div></div>
Expansion position &ndash; target start date May 19, 2026<br>
<br>
The Patient Care Technician &ldquo;PCT&rdquo; provides basic care to patients, performing all job functions in an ethical manner and ensuring patient safety, privacy, dignity, and confidentiality. This role also provides daily comfort measures and interactions with patients to create a positive care environment and experience. The PCT coordinates patient care with the Registered Nurse (RN), including effectively observing and communicating changes in patients&rsquo; conditions to the RN and responding appropriately to emergency situations.<br>
<br>
The Patient Care Technician interacts with and contributes to the professional development and image of all unit staff practicing in a Shared Governance model of nursing practice. The role is responsible for performing a comprehensive list of core skills applicable to the role and our environment and practicing standard precaution and isolation procedures to maintain a safe and healthy environment for patients, visitors, and staff.<p></p><p><b>
Job Responsibilities:</b></p><p></p><ul><li><p>
Provides personal direct care for patients in collaboration with the RN. Observes and effectively communicate changes in patient&rsquo;s condition to the RN and responds appropriately to emergency situations.</p></li><li><p>
Utilizes a consistent, patient-focused care approach to meet patient needs and demonstrate initiatives to utilize a holistic approach to identify patient needs. Assists with the patient dining process by serving meals/feeding. Instructs patients in self-care and instrumental activities of daily living to provide skill practice including but not limited to bathing, dressing and daily grooming activities.</p></li><li><p>
Supports the plan of care by carrying out and recording specific nursing care procedures such as bowel program procedures, emptying catheter, measuring and recording intake and output, measuring with gain or loss, and providing emotional support and encouragement to all patients and families.</p></li><li><p>
Prepares and maintains a record of observations and care given. Documents information clearly and completely utilizing correct forms/systems in a timely manner according to Center policy.</p></li><li><p>
Screens and interviews patients.</p></li><li><p>
Measures and documents vital signs.</p></li><li><p>
Monitors and supports patient progress.</p></li><li><p>
Prepares patients for tests, therapy, and other activities.</p></li><li><p>
Demonstrates competency in time management, organization, prioritization and critical thinking by planning and organizing work assignments and prioritizing the specific needs of the patients.
</p></li><li><p>Uses body, tools, or special devices to safely, effectively, and efficiently to move, guide, or place patients. Involves some latitude for judgement with regard to precision attained ad the selection of what adaptive device(s) to use.
</p></li><li><p>Serves as clinical preceptor for new staff/students or shadowing experience for prospective new employees.</p></li><li><p>
Practices positive and engaging professional behavior.</p></li><li><p>
Respects patient&rsquo;s privacy and confidentiality with every interaction as per HIPAA regulations.</p></li><li><p>
Adheres to patient/family centered principles using the communication and engagement tools (OARS/AIDECT).</p></li><li><p>
Establishes relationships with other PCTs on a daily basis in order to efficiently complete duties, providing consistent patient care.</p></li><li><p>
Performs consistent with Shepherd Center standards, clinical policies, and procedures.</p></li><li><p>
Ensures appropriate usage of supplies and proper charging. Manages linen, supplies, etc. appropriately.</p></li><li><p>
Participates in staff recruitment and new employee onboarding efforts, as applicable.</p></li><li><p>
Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.</p></li><li><p>
Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process.
</p></li><li><p>Performs other duties as required/requested/assigned.</p></li></ul><p></p><p><b>
Required Minimum Education:
</b></p><ul><li>High school diploma or equivalent experience.
</li></ul><p></p><p><b>Required Minimum Certification:
</b></p><ul><li>No professional certifications required.</li></ul><p></p><p><b>
Required Minimum Experience:</b></p><ul><li>
Hospital or long-term care experience; or nursing school students with one (1) semester of clinical instruction, LPN, or equivalent experience.</li></ul><p></p><p><b>
Required Minimum Skills:</b></p><ul><li>
Basic computer skills.
</li><li>Ability to take exceptional care of patients by providing multi-skilled direct patient care as delegated by the RN.
</li><li>Highly motivated with a positive attitude.
</li><li>Takes responsibility for growing professionally and seek opportunities for improving skills.</li><li>
Communicates effectively using timely verbal, non-verbal and written communication.
</li><li>Willingly adapts to changing work demands and work environment.
</li><li>Demonstrates critical thinking skills and makes sound judgments to monitor and respond to patient needs or changes in condition.
</li><li>Maintain congenial working relationships with RNs and others.</li><li>
Completes orientation and initial assessment of competency successfully by determined due date.
</li><li>Completes mandatory education and annual competency assessment requirements by determined due date.
</li></ul><p></p><p><b>Preferred Qualifications:</b></p><ul><li>
Certified Nursing Assistant &ldquo;CNA&rdquo;</li><li>
Previous experience with patients with SCI, TBI, and/or mental health preferred.
</li><li>One (1) year hospital or long-term care experience preferred</li></ul><p></p><p><b>
Physical Demands:</b></p><ul><li>
Ability to transfer and position patients, consistent with lifting up to 50 lbs.
</li></ul><p></p><p><b>Working Conditions:
</b></p><ul><li>Normal patient care environment.
</li><li>Some potential for exposure to blood and body fluids.
</li></ul><p></p><p><b><i>The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.</i></b></p></div>

Resource Team Patient Care Technician (EXP)

<div>Overview:
<div><b>
Emory Healthcare. Where you matter as much as the work you do!</b></div><div></div><div><b><br>
Be inspired. Be rewarded. Belong. At Emory Healthcare.</b></div><div>
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</div><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits
</li><li>Wellness incentives</li><li>
Ongoing mentorship, development<i>,</i> and leadership programs and more</li></ul>
Description:
<ul><li>Performs assigned patient care and observation duties under the direction of a Registered Nurse and/or LPN, including but not limited to: cleaning the patient's room, operating various clinical equipment, helping with emergencies, assisting with patient procedures, collecting and transporting patient specimens and completing applicable forms.</li><li>
Communicates with patients, families and members of the patient care team.</li><li>
Maintains hospital and unit-specific competencies.</li><li>
As part of a patient focused service, promotes a supportive and healing environment so that customer and staff satisfaction are enhanced.</li><li>
Assists in emergency situations as directed by an RN/LPN.</li><li>
Ensures that prescribed measures related to hygiene, comfort, and rest are provided.</li><li>
Complies with Standard Precautions guidelines, Infection Control procedures, and safety standards to maintain and promote a clean and healthy work environment.</li><li>
Assists in the use of bag-valve-mask device, anti-embolism stockings, pneumatic compression stockings, oxygen, suction equipment, incentive spirometer, emergency cart and bedside glucose monitoring machine.</li><li>
Operates converter chair, lifts, scales, beds, stretchers, wheelchairs, non-invasive BP monitors, automatic thermometer, sphygmomanometer, pulse oximeter, and computers.</li><li>
Records patient intake and output.</li><li>
Assists RN/LPN in providing patient care according to individual needs by assisting with range of motion, ambulation, patient transfers, diet, elimination and hygiene.</li><li>
Observes and reports significant or unusual information about the patient and environment to the RN/LPN and documents appropriately and in a timely manner.</li><li>
Transports patients and patient specimens throughout the hospital as needed.</li><li>
Contributes to the completion of patient admission, transfer, and discharge.</li><li>
Assists with postmortem care.</li><li>
Utilizes appropriate technology to complete all related processes.</li><li>
Participates in unit-based and system-wide Performance Improvement program as required by department leadership.</li><li>
Serves as a resource/model through compliance with standards of care and with Department of Nursing and Hospital policies and procedures.</li><li>
May participate in research projects impacting patient care areas.</li><li>
Participates in the orientation of nursing support assistants to the unit.</li><li>
Performs other related responsibilities as required.</li></ul><div>
MINIMUM QUALIFICATIONS:</div><ul><li>
A high school diploma or equivalent.</li><li>
BLS required.</li><li>
Must meet one of the following requirements:</li><li><ul><li>
One year of direct patient care experience,</li><li>
Successful completion of a nursing assistant training course</li><li>
Certified Nursing Assistant (CNA) license through State of Georgia, OR</li><li>
Current enrollment in a nursing program and completion of 2 clinical rotations.</li></ul></li></ul><div>
PHYSICAL REQUIREMENTS</div><div>
(Medium-Heavy) 36-75lbs, 0-33% of the work day (occasionally); 20-35lbs, 34-66% of the workday; (frequently); 10-20lbs, 67-100% of the workday (constantly); Lifting 75lbs max; Carrying of objects up to 35lbs; Occasional to frequent standing &amp; walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.</div><div>
</div><div>
ENVIRONMENTAL FACTORS:</div><div>
Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks</div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div><br>
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

Patient Care Technician /PCT / Med Surg

<div>Overview:<div></div><div><b><br>
Emory Healthcare. Where you matter as much as the work you do!</b></div><div></div><div><b><br>
Be inspired. Be rewarded. Belong. At Emory Healthcare.</b></div><div>
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</div><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits
</li><li>Wellness incentives</li><li>
Ongoing mentorship, development<i>,</i> and leadership programs and more</li></ul><br>
<div></div>
Description:
<ul><li>Performs assigned patient care and observation duties under the direction of a Registered Nurse and/or LPN, including but not limited to: cleaning the patient's room, operating various clinical equipment, helping with emergencies, assisting with patient procedures, collecting and transporting patient specimens and completing applicable forms.</li><li>
Communicates with patients, families and members of the patient care team.</li><li>
Maintains hospital and unit-specific competencies.</li><li>
As part of a patient focused service, promotes a supportive and healing environment so that customer and staff satisfaction are enhanced.</li><li>
Assists in emergency situations as directed by an RN/LPN.</li><li>
Ensures that prescribed measures related to hygiene, comfort, and rest are provided.</li><li>
Complies with Standard Precautions guidelines, Infection Control procedures, and safety standards to maintain and promote a clean and healthy work environment.</li><li>
Assists in the use of bag-valve-mask device, anti-embolism stockings, pneumatic compression stockings, oxygen, suction equipment, incentive spirometer, emergency cart and bedside glucose monitoring machine.</li><li>
Operates converter chair, lifts, scales, beds, stretchers, wheelchairs, non-invasive BP monitors, automatic thermometer, sphygmomanometer, pulse oximeter, and computers.</li><li>
Records patient intake and output.</li><li>
Assists RN/LPN in providing patient care according to individual needs by assisting with range of motion, ambulation, patient transfers, diet, elimination and hygiene.</li><li>
Observes and reports significant or unusual information about the patient and environment to the RN/LPN and documents appropriately and in a timely manner.</li><li>
Transports patients and patient specimens throughout the hospital as needed.</li><li>
Contributes to the completion of patient admission, transfer, and discharge.</li><li>
Assists with postmortem care.</li><li>
Utilizes appropriate technology to complete all related processes.</li><li>
Participates in unit-based and system-wide Performance Improvement program as required by department leadership.</li><li>
Serves as a resource/model through compliance with standards of care and with Department of Nursing and Hospital policies and procedures.</li><li>
May participate in research projects impacting patient care areas.</li><li>
Participates in the orientation of nursing support assistants to the unit.</li><li>
Performs other related responsibilities as required.</li></ul><div>
MINIMUM QUALIFICATIONS:</div><ul><li>
A high school diploma or equivalent.</li><li>
BLS required.</li><li>
Must meet one of the following requirements:</li><li><ul><li>
One year of direct patient care experience,</li><li>
Successful completion of a nursing assistant training course</li><li>
Certified Nursing Assistant (CNA) license through State of Georgia, OR</li><li>
Current enrollment in a nursing program and completion of 2 clinical rotations.</li></ul></li></ul><div>
PHYSICAL REQUIREMENTS</div><div>
(Medium-Heavy) 36-75lbs, 0-33% of the work day (occasionally); 20-35lbs, 34-66% of the workday; (frequently); 10-20lbs, 67-100% of the workday (constantly); Lifting 75lbs max; Carrying of objects up to 35lbs; Occasional to frequent standing &amp; walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.</div><div>
</div><div>
ENVIRONMENTAL FACTORS:</div><div>
Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks</div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div><br>
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

Patient Care Technician / PCT / Care Initiation Unit

Thrive Medical Partners LLC

<p><b>Bilingual Patient Intake Coordinator (Spanish &amp; English) </b></p><p><b>Job Location</b>: Hybrid - Some Remote &amp; In-Person in Dunwoody, GA</p><p><b>Industry: </b>Medical Office &ndash; Orthopaedic &amp; Interventional Pain Practices</p><p><b>Job Summary</b></p><p>Thrive Ortho &amp; Spine is a rapidly growing medical practice with 7 clinic locations in Lilburn, Decatur, College Park, Sandy Springs, Gainesville, Tucker and Smyrna. Thrive is seeking a bilingual (English / Spanish) Patient Intake Coordinator to answer all incoming calls and schedule and manage medical record requests from our corporate office in Dunwoody. Hybrid between in-office and remote work is an option for this role. This position requires complete fluency in English and Spanish (written and oral). The ideal candidate will have experience as a receptionist, intake coordinator or administrative assistant in a medical practice and/or law office setting.</p><p><b>What Thrive Ortho &amp; Spine Offers:</b></p><ul><li>A leadership team that includes two physicians with deep &amp; proven industry expertise, having previously successfully built a large pain practice with 9 clinics across metro Atlanta</li><li>A dynamic work environment with a young core leadership team and the opportunity to participate and grow with the company&rsquo;s success</li><li>Opportunity to wear multiple hats, engage in various aspects of the business</li><li>A place where your opinion will be heard and valued</li><li>Competitive salary, bonuses, and benefits commensurate with experience and performance</li><li>Our leadership team has backgrounds in healthcare, finance and a variety of other businesses &amp; industries and we aim to bring the culture and client / patient centered care that has led to the group&rsquo;s success</li></ul><p><b>Responsibilities:</b></p><ul><li>Answer all incoming calls into the medical practice &amp; follow-up on any missed calls before end-of-day.</li><li>Scheduling all new patient appointments in one of our 6 locations through our Electronic Medical Record system, eClinicalWorks.</li><li>Connecting patient questions received over the phone to the appropriate member of the Thrive administrative or clinical team.</li><li>Screening incoming calls for obvious signs of Narcotic drug seekers. Thrive is a non-Narcotic practice.</li><li>Receiving and sorting daily mail</li><li>Data entry of patient information into our Electronic Medical Records system, eClinicalWorks.</li><li>Provide translation services for patients requiring assistance (written and oral).</li><li>Communicate with other stakeholders such as other medical providers and attorneys to share patient information and provide periodic updates.</li><li>Promptly respond to medical record requests by other providers and attorneys within a 24-hour timeframe.</li><li>Other job duties that may arise in the role of Patient Intake Coordinator.</li></ul><p><b>Qualification, Experience, and Skills</b></p><ul><li>The ideal candidate will have experience as a receptionist, intake coordinator or administrative assistant in a medical practice and/or law office setting.</li><li>Fully fluent in Spanish and English (written and oral)</li><li>Attention to detail and timely responsiveness are critical for this position</li><li>Strong communication and interpersonal skills</li><li>Ability to multi-task across various roles and work independently to achieve results</li><li>Patience and compassion towards patients and other stakeholders with a pleasant personality</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort learning other electronic platforms such as our electronic medical reports software (eClinicalWorks)</li><li>Experience with Personal Injury patients is a plus.</li><li>Must have no restrictions to work in the state of Georgia</li><li>Must be willing to travel locally and hold a valid driver&rsquo;s license</li></ul><p>Job Type: Full-time</p><p>Pay: From $16.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Atlanta, GA 30346</p>

Bilingual (English/Spanish) Patient Intake Coordinator

robo

<p><b>Pay:</b> $20.00 - $23.00 per hour</p><p><b>Position Overview</b></p><p>This is a travel position. Travel to customer site required. The Field Service Engineer/Robotics Operations Coordinator ensures smooth day-to-day functioning of Robotics system in live customer operations. This role focuses on rectifying bot errors in the field, coordinating with remote team and customers, and ensuring accurate reporting of issues while maintaining operational continuity.</p><p>Responsibilities:</p><p><b>1. Field Error Rectification</b></p><ul><li>Respond to and rectify bot errors in real-time while the bot is running in the field.</li><li>Monitor, document, and resolve operational issues detected in the field and GM Tower system in coordination with the remote team.</li></ul><p><b>2. Escalation &amp; Coordination</b></p><ul><li>Escalate recurring or unresolved issues to the Maintenance team.</li><li>Move bots requiring hardware repair to the maintenance cage and update the database.</li><li>Raise JIRA/ServiceDesk tickets as and when required and track them down to closure.</li></ul><p><b>3. Floor Barcode Management</b></p><ul><li>Inspect floor barcodes during routine field rounds.</li><li>Replace damaged/missing barcodes and update them in tower wherever replaced.</li></ul><p><b>4. Customer &amp; System Support</b></p><ul><li>Act as the first point of contact for operational troubleshooting.</li><li>Support continuous improvement initiatives by providing field feedback to Maintenance and remote hardware support team.</li></ul><p><b>Skills &amp; Qualifications:</b></p><ul><li>Diploma / Certification in Mechanical, Electrical, or Industrial Engineering (or equivalent technical field).</li><li>Experience in field support, operations, or automation/robotics preferred.</li><li>Strong problem-solving and quick decision-making skills in live operations.</li><li>Familiarity with warehouse automation systems and barcode management is a plus.</li><li>Basic IT/system knowledge for database updates.</li><li>Excellent communication and customer-handling skills.</li><li>Ability to work in rotating shifts, including weekends and nights.</li><li>Good attitude &amp; willingness to learn and grow.</li></ul><p>Pay: $20.00 - $23.00 per hour</p><p>Work Location: In person</p>

Robotics Field Service Technician

Residence Inn by Marriott

<p>Tru/Home2 by Hilton Atlanta Airport College Park</p><p><b>Summary:</b><br/>As a key member of the sales team, the Sales and Service Coordinator has influence and accountability for the revenue generation of the properties. Reporting to the Director of Sales, the Sales and Service Coordinator will be responsible for maintaining the highest level of competencies to help the property to achieve its business goals.</p><p><b>Essential Duties and Responsibilities include the following but not limited to:</b></p><ul><li>Self-starting personality with an even disposition to effectively communicate with guests, team members and community.</li><li>Respond in a professional and courteous manner to telephone inquiries for groups and events.</li><li>Qualify inquires / sales leads to find out client needs and asses if hotel is the right fit.</li><li>Provide hotel information accurately and in a timely manner.</li><li>Input group contracts, recaps, rooming lists, and reservations as they are received from the sales department.</li><li>Process Commissions/Rebates/Brand Rewards.</li><li>Manage sales marketing materials required for packaging, advertising, and promotion of company products and/or services (e.g., sales kits, trade-show supplies, VIP amenities, site inspections, etc.)</li><li>Reports to the Director of Sales and works closely with Sales manager</li><li>Assist with special reservations to include V.I.P. reservations and packages.</li><li>Ensure that all group reservations, rates and routing, and resumes are properly detailed and set up prior to the group arrival. Attend Resume Meetings.</li><li>Conduct site visits, guest room tours, property tours, special guest requests.</li><li>Create files, handling of mail, faxes, etc.</li><li>Maintain a professional appearance at all times and to conduct personal behavior in a mature professional manner when representing the hotel or company.</li><li>Reserve and block meeting space and detail Banquet Event orders</li><li>Assure meeting space is set-up and ready for all meeting and functions.</li><li>Coordinate with various departments the activities related to booked business.</li><li>Assist with the coordination and planning of special client events.</li><li>Must be able to meet work schedule which may include weekends.</li><li>Perform other duties as assigned.</li><li>Comply with attendance rules and be available to work on a regular basis.</li><li>Provides for a safe work environment by following all safety and security procedures and rules.</li></ul><p><b>Qualification Requirements:</b></p><ul><li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>Must have exceptional customer service skills.</li><li>Possess excellent written, verbal, and organizational skills.</li><li>Computer literacy is a must.</li><li>Demonstrated ability to perform multiple tasks in a busy environment and remain flexible.</li><li>Ability to work well in a team environment.</li></ul><p><b>Education and/or Experience:</b> College degree preferred. High school diploma or general education degree (GED) and two years related experience and/or training in a hotel sales environment; or equivalent combination of education and experience.</p><p><b>Language Skills:</b> Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on- one and small group situations to customers, clients, and other associates of the organization.</p><p><b>Mathematical Skills: </b>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.</p><p><b>Reasoning Ability: </b>Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</p><p><b>Physical Demands</b>: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The associate is occasionally required to walk and reach with hands and arms.</p><p>The associate must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</p><p>Job Type: Full-time</p><p>Pay: $17.50 - $19.00 per hour</p><p>Experience:</p><ul><li>Hilton Hotel: 1 year (Required)</li></ul><p>Work Location: In person</p>

Sales Cordinator

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