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liability claims adjuster

<div>
 
 Make your mark in Claims
 
 
 
 Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
 
 
 
 How You Will Create An Impact
 
 
 
 As a Liability Claims Adjuster you will handle a portfolio of lower-complexity Liability claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure, while communicating developments and outcomes as necessary to all key internal and external stakeholders. Provide a high standard of customer service and adherence to legal and regulatory requirements.
 
 
 
 <ul>
 <li>
 Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service
 </li>
 <li>
 Working with the Team Manager to ensure effective vendor and litigation management on Complex claims within a personal allocation
 </li>
 <li>
 Internal stakeholder communication where required
 </li>
 <li>
 Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
 </li>
 <li>
 Contribute to maintenance of best practice procedures for Line of Business (LoB) Complex claims, consistent with global best practice
 </li>
 <li>
 Demonstrate a basic standard of technical claims competence for handling moderate to lower complexity complex claims
 </li>
 <li>
 Handle complex claims allocated within agreed level of authority limit
 </li>
 <li>
 Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense
 </li>
 <li>
 Effective communication of key Complex claims and LoB portfolio messages to internal Stakeholders
 </li>
 <li>
 Financial control through consistent reserve and other financial transaction discipline
 </li>
 <li>
 Accurate and consistent policy interpretation
 
 
 </li>
 </ul>
 
 What You Will Need To Succeed
 
 
 
 
 <ul>
 <li>
 Basic specialist knowledge in LoB technical claims topics
 </li>
 <li>
 Policy language skills enabling accurate and consistent policy wording interpretation
 </li>
 <li>
 A basic knowledge of legal / regulatory and litigation / procedural requirements for their line of business
 </li>
 <li>
 Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement
 </li>
 <li>
 Good communication skills, both written &amp; verbal
 </li>
 <li>
 Time management &ndash; ability to manage &amp; prioritize workload and diary management
 </li>
 <li>
 Ability to contribute effectively within a team environment
 </li>
 <li>
 Ability to work with claims stakeholders to effectively direct claims strategy
 
 
 </li>
 </ul>
 Ready to make a bigger impact? We look forward to reviewing your application.
 
 
 Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we&rsquo;re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits
 
 
 #insurancecareers #insurancejobs #claimsadjuster #claimsexaminer #tortlaw #paralegalcareers
 
 
 
 Enjoy Benefits That Take Care Of What Matters
 
 
 
 At AIG, our people are our greatest asset. We know how important it is to protect and invest in what&rsquo;s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security&mdash;as well as your professional development&mdash;to bring peace of mind to you and your family.
 
 
 
 Reimagining insurance to make a bigger difference to the world
 
 
 
 American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world&rsquo;s most far-reaching property casualty networks. It is an exciting time to join us &mdash; across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
 
 
 
 Welcome to a culture of belonging
 
 
 
 We&rsquo;re committed to creating a culture that truly respects and celebrates each other&rsquo;s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG&rsquo;s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
 
 
 
 AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
 
 
 
 AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
 
 
 
 Functional Area
 
 
 
 CL - Claims
 
 
 AIG Claims, Inc.
 
 
</div>

Liability Claims Adjuster

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.<div>
Position Summary
Provides strategic ownership of Claims workforce management by leveraging deep analytical expertise to forecast demand, develop capacity and staffing models, and optimize workforce utilization. Serves as the primary subject matter expert for Claims Workforce Management (WFM), partnering closely with senior leadership and cross‑functional stakeholders to support operational decision-making, performance outcomes, and scalability. Leads workforce planning initiatives, drives process improvements, and delivers actionable insights to ensure claims operations are staffed efficiently, consistently, and in alignment with business objectives.<ul><li>The position may be remote or hybrid anywhere in the US depending on candidate location and commute to a hub location</li></ul>
What you will do<ul><li>
Owns end-to-end workforce management for Claims operations, including forecasting, capacity planning, staffing models, and resource optimization across multiple work areas.</li><li>
Analyzes and interprets complex operational, volume, and productivity data to develop actionable workforce strategies that support claims performance, service levels, and financial targets.</li><li>
Develops demand forecasts and staffing models using historical data, trend analysis, and scenario modeling; provides insights and recommendations to senior leadership.</li><li>
Serves as the primary owner of staffing assumptions, workforce modeling, and capacity planning for Claims, ensuring alignment with operational strategy and business priorities.</li><li>
Leverages workforce management tools, statistical models, and analytics to evaluate demand variability, staffing risk, and operational scenarios.</li><li>
Partners closely with Claims leadership, Finance, HR, and Operational Excellence teams to align workforce strategies with hiring plans, training timelines, and productivity assumptions.</li><li>
Establishes and maintains standardized WFM processes, documentation, and governance to ensure consistency, accuracy, and transparency across Claims operations.</li><li>
Identifies opportunities for automation, process improvement, and efficiency initiatives to improve forecasting accuracy and workforce utilization.</li><li>
Monitors performance metrics and operational outcomes to proactively identify risks, gaps, and opportunities related to staffing and capacity.</li><li>
Provides guidance and subject matter expertise to leaders and stakeholders on workforce-related decisions, tradeoffs, and operational impacts.</li><li>
Owns ongoing monitoring of claims performance against performance guarantees and operational commitments; proactively identifies risk and drives workforce reprioritization or resource reallocation to protect SLA, compliance, and financial outcomes.</li><li>
Supports future scalability of the Claims WFM function, including the potential design and transition to a team-based model as business needs evolve.</li></ul>
Required Qualifications<ul><li>
Minimum 7 years of experience in workforce management, operational analytics, or related roles within healthcare, insurance, or complex operational environments</li><li>
Demonstrated expertise in forecasting, capacity planning, and workforce modeling</li><li>
Strong analytical and problem-solving skills with the ability to translate data into executive-level insights and recommendations</li><li>
Proven ability to operate independently with a high level of ownership and accountability</li><li>
Strong communication skills and experience influencing leaders without direct authority</li><li>
Advanced proficiency with workforce management tools, reporting platforms, and data analysis techniques</li><li>
Experience partnering with senior leadership on staffing strategy and operational planning</li><li>
Experience designing or evolving workforce management operating models</li><li>
Strong business acumen with the ability to balance service, quality, cost, and compliance considerations</li></ul>
Education<ul><li>
Bachelor&rsquo;s degree preferred or equivalent combination of relevant experience, training, and professional development</li></ul></div>
Pay Range
The typical pay range for this role is:
$67,900.00 - $199,144.00 
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company&rsquo;s equity award program. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 07/12/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Senior Manager, Claims Workforce Management, Meritain TPA

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
Review and adjust SF (self-funded), FI (fully insured), Reinsurance, and/or RX claims; adjudicates complex, sensitive, and/or specialized claims in accordance with claim processing guidelines. Process provider refunds and returned checks. May handle customer service inquiries and problems.<ul><li>
Perform adjustments across all dollar amount level on customer service platforms by using technical and claims processing expertise.
</li><li>Applies medical necessity guidelines, determine coverage, complete eligibility verification, identify discrepancies, and apply all cost containment measures to assist in the claim adjudication process.</li><li>
Performs claim re-work calculations.</li><li>
Follow through completion of claim overpayments, underpayments, and any other irregularities.</li><li>
Process complex non-routine Provider Refunds and Returned Checks.</li><li>
Review and interpret medical contract language using provider contracts to confirm whether a claim is overpaid to allocate refund checks.
</li><li>Handle telephone and written inquiries related to requests for pre-approvals/pre-authorizations, reconsiderations, or appeals.</li><li>
Ensures all compliance requirements are satisfied and that all payments are made following company practices and procedures.</li><li>
Review and handle relevant correspondences assigned to the team that may result in adjustment to claims.</li><li>
May provide job shadowing to lesser experience staff.</li><li>
Utilize all resource materials to manage job responsibilities.</li></ul> 
Required Qualifications<ul><li>
2+ years medical claim processing experience.</li><li>
Experience in a production environment.</li><li>
Demonstrated ability to handle multiple assignments competently, accurately, and efficiently.</li>
Effective communications, organizational, and interpersonal skills. 
<li>
</li></ul> 
Preferred Qualifications<ul><li>
DG system claims processing experience.</li><li>
Associate degree preferred.</li></ul> 
Education<ul><li>
High School Diploma or GED.</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$18.50 - $42.35
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 06/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Senior Claims Benefit Specialist

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li>
<li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li>
<li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.</li>
</ul>Customer Experience
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
</ul>Operations
<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li>
<li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li>
<li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li>
<li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li>
<li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li>
<li>Has working knowledge of store systems and store equipment.</li>
<li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li>
<li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li>
<li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul>Training &amp; Personal Development
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li>
<li>Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
An Equal Opportunity Employer, including disability/veterans.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
 
Salary Range: $16 - $18 / Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Prescription coverage</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Work &amp; life resources</h3></li>
<li><h3 class="jobSectionHeader">Career development programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Pharmacy Customer Service Associate

Middleburg Communities

<div>The Resident Account Specialist (RAS) will provide exceptional administrative support to assigned communities and engage with residents to improve customer satisfaction and optimize community performance. This position is based in our Orlando office; however, there may be a temporary remote work arrangement for candidates located in the Orlando area. The RAS will report directly to the Director of Training and Support and will be responsible for specific administrative tasks and transactions, including bookkeeping, collections, renewals, and more while ensuring excellent customer service across multiple communities. 


Essential Duties &amp; Responsibilities:
<ul><li>
Complete Pre-AME and AME checklists and discuss findings with Community/Regional Manager.</li><li>
Work with current and former residents on delinquency, collections, and payment plans.</li><li>
Initiate lease violations, late rent reminders, 3-day notices, and file evictions/writs.</li><li>
Generate renewal offers and manage the renewal process, including renewal of renters insurance policies.</li><li>
Monitor liability insurance compliance and manage communication with residents accordingly when forced placed.</li><li>
Support residents in online onboarding, service requests, payments, and renewals.</li><li>
Finalize Final Account Statements (FAS) and communicate with accounting/residents.</li><li>
Provide support for purchasing, invoice, and overall fiscal management.</li><li>
Oversee collections efforts with Pay Ready or an assigned service provider.</li><li>
Prepare regular communication and reporting to Community/Regional Managers.</li></ul>
Knowledge and Experience:
<ul><li>
Ability to understand, analyze and process financial and accounting information and tasks.</li><li>
Excellent communication skills, both verbal and written.</li><li>
Proven experience managing demanding and high-expectation customers and situations while maintaining professional, constructive verbal and written etiquette and a hospitality-mindset.</li><li>
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates, and other legal issues affecting property management.</li><li>
Proficient computer skills in Windows, Microsoft Word, Excel, and RealPage OneSite.</li><li>
Strong documentation and reporting skills.</li><li>
Bachelor&rsquo;s Degree preferred.</li><li>
3+ years of experience within multifamily property management.</li><li>
Bilingual proficiency in English and Spanish is a plus.</li><li>
Ability to work in a fast-paced position that requires strong organizational skills and independent task management.</li></ul>
What we can offer you:
<ul><li>Great benefits - We offer comprehensive health and wellness benefits tailored to meet your needs. Choose from two medical plan options, including a company-funded HSA plan with 100% premium coverage for employees. We also provide subsidized options for additional family members, as well as dental and vision plan choices. Other benefits include paid time off, paid volunteer time, and company-paid holidays, a 401(k) match, employer-paid Life and AD&amp;D insurance, and educational reimbursement to support your growth.</li><li>
A job that challenges you - Middleburg strives for excellence in knowledge, service, and integrity. Excellence in knowledge means that Middleburg recruits and trains top-notch Team Members who are experts in their field and who continue to improve their industry knowledge. Team Members work together to provide excellent customer service that exceeds customers' expectations.</li><li>
Great Culture - We embrace a culture of responsible leadership at all levels of our organization that encourages initiative to advance our mission and vision. We honor the dignity of all people, embrace differences, value new ideas, demonstrate empathy, and strive to promote a caring and supportive environment for all. Our team is building a better world, one community at a time.</li></ul> 


Who is Middleburg?
Middleburg is a vertically integrated developer, builder, and operator of rental housing &mdash; with $5.3B+ in completed transactions and 32,000+ homes delivered since 2004. The integration is not structural for its own sake. Our research team uses AI, GIS, and proprietary data to identify underserved markets and supply/demand imbalances before they are visible to the market. That front-end work feeds directly into our land acquisition discipline: we evaluate hundreds of sites to select a few. In-house construction allows us to control basis and timeline in ways that third-party build models don&rsquo;t. Our property management platform closes the loop &mdash; giving us operating data that feeds back into our next acquisition model. Every function makes the others sharper. 


At Middleburg, we share a vision for greater value creation through community impact. Our success is rooted in a genuine desire to serve our local communities in thoughtful and holistic ways. By enhancing the lives of others, we contribute positively to neighborhoods and maximize real returns for our partners. 

https://middleburg.com/ 

Middleburg Communities is an equal-opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran.</div>

Resident Account Specialist

Asset Living

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
MAINTENANCE TECHNICIAN
The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property&rsquo;s operational objectives under the supervision of the Maintenance Supervisor and Community Manager. 
Essential Duties &amp; Responsibilities<ul><li>
Community Maintenance
</li><li>Regular/daily onsite attendance is required</li><li>
Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner</li><li>
Ensure all repairs and replacements necessary for community common areas and units</li><li>
Assist with the scheduling and performance of all maintenance/repair-related turn events</li><li>
Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas</li><li>
Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs</li><li>
Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns</li><li>
Maintain preventative maintenance program that extends the life of the community while minimizing future repairs</li><li>
Responsible for understanding and following Asset key policy</li><li>
Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines</li><li>
Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices</li><li>
Participate in unit inspections as requested</li><li>
Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested</li><li>
Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.</li><li>
Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit</li><li>
Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager</li><li>
Participate in on-call emergency at community</li><li>
Utilize property resources, equipment and supplies economically
</li><li>Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager</li><li>
Customer &amp; Resident Relations</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness
</li><li>Projects a favorable image of the community to achieve property objectives and public recognition</li><li>
Ensure consistency in dealing with residents on all matters</li><li>
Enforce policies of the community that the immediate supervisor delegates</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements<ul><li>
While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another
</li><li>The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies).</li><li>
The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods.</li></ul> 
License/equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $25 per hour to $27 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

Maintenance Technician