account executive/broker-art and collections

associate claims care center representative

bilingual (english/spanish) patient intake coordinator

bilingual commercial complex claims adjuster: auto damage

administrative assistant - association for clinical pastoral education (acpe)

account executive/broker-art and collections Jobs in Atlanta

account manager - commercial lines Jobs in Atlanta

account manager - commercial lines

associate claims care center representative Jobs in Atlanta

bilingual (english/spanish) patient intake coordinator Jobs in Atlanta

bilingual commercial complex claims adjuster: auto damage Jobs in Atlanta

bilingual commercial complex claims adjuster auto damage

<div>
 
 Make your mark in Claims
 
 
 
 Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
 
 
 
 How You Will Create An Impact
 
 
 
 As a Liability Claims Adjuster you will handle a portfolio of lower-complexity Liability claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure, while communicating developments and outcomes as necessary to all key internal and external stakeholders. Provide a high standard of customer service and adherence to legal and regulatory requirements.
 
 
 
 <ul>
 <li>
 Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service
 </li>
 <li>
 Working with the Team Manager to ensure effective vendor and litigation management on Complex claims within a personal allocation
 </li>
 <li>
 Internal stakeholder communication where required
 </li>
 <li>
 Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
 </li>
 <li>
 Contribute to maintenance of best practice procedures for Line of Business (LoB) Complex claims, consistent with global best practice
 </li>
 <li>
 Demonstrate a basic standard of technical claims competence for handling moderate to lower complexity complex claims
 </li>
 <li>
 Handle complex claims allocated within agreed level of authority limit
 </li>
 <li>
 Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense
 </li>
 <li>
 Effective communication of key Complex claims and LoB portfolio messages to internal Stakeholders
 </li>
 <li>
 Financial control through consistent reserve and other financial transaction discipline
 </li>
 <li>
 Accurate and consistent policy interpretation
 
 
 </li>
 </ul>
 
 What You Will Need To Succeed
 
 
 
 
 <ul>
 <li>
 Basic specialist knowledge in LoB technical claims topics
 </li>
 <li>
 Policy language skills enabling accurate and consistent policy wording interpretation
 </li>
 <li>
 A basic knowledge of legal / regulatory and litigation / procedural requirements for their line of business
 </li>
 <li>
 Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement
 </li>
 <li>
 Good communication skills, both written &amp; verbal
 </li>
 <li>
 Time management &ndash; ability to manage &amp; prioritize workload and diary management
 </li>
 <li>
 Ability to contribute effectively within a team environment
 </li>
 <li>
 Ability to work with claims stakeholders to effectively direct claims strategy
 
 
 </li>
 </ul>
 Ready to make a bigger impact? We look forward to reviewing your application.
 
 
 Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we&rsquo;re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits
 
 
 #insurancecareers #insurancejobs #claimsadjuster #claimsexaminer #tortlaw #paralegalcareers
 
 
 
 Enjoy Benefits That Take Care Of What Matters
 
 
 
 At AIG, our people are our greatest asset. We know how important it is to protect and invest in what&rsquo;s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security&mdash;as well as your professional development&mdash;to bring peace of mind to you and your family.
 
 
 
 Reimagining insurance to make a bigger difference to the world
 
 
 
 American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world&rsquo;s most far-reaching property casualty networks. It is an exciting time to join us &mdash; across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
 
 
 
 Welcome to a culture of belonging
 
 
 
 We&rsquo;re committed to creating a culture that truly respects and celebrates each other&rsquo;s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG&rsquo;s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
 
 
 
 AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
 
 
 
 AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
 
 
 
 Functional Area
 
 
 
 CL - Claims
 
 
 AIG Claims, Inc.
 
 
</div>

Liability Claims Adjuster

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.<div>
Position Summary
Provides strategic ownership of Claims workforce management by leveraging deep analytical expertise to forecast demand, develop capacity and staffing models, and optimize workforce utilization. Serves as the primary subject matter expert for Claims Workforce Management (WFM), partnering closely with senior leadership and cross‑functional stakeholders to support operational decision-making, performance outcomes, and scalability. Leads workforce planning initiatives, drives process improvements, and delivers actionable insights to ensure claims operations are staffed efficiently, consistently, and in alignment with business objectives.<ul><li>The position may be remote or hybrid anywhere in the US depending on candidate location and commute to a hub location</li></ul>
What you will do<ul><li>
Owns end-to-end workforce management for Claims operations, including forecasting, capacity planning, staffing models, and resource optimization across multiple work areas.</li><li>
Analyzes and interprets complex operational, volume, and productivity data to develop actionable workforce strategies that support claims performance, service levels, and financial targets.</li><li>
Develops demand forecasts and staffing models using historical data, trend analysis, and scenario modeling; provides insights and recommendations to senior leadership.</li><li>
Serves as the primary owner of staffing assumptions, workforce modeling, and capacity planning for Claims, ensuring alignment with operational strategy and business priorities.</li><li>
Leverages workforce management tools, statistical models, and analytics to evaluate demand variability, staffing risk, and operational scenarios.</li><li>
Partners closely with Claims leadership, Finance, HR, and Operational Excellence teams to align workforce strategies with hiring plans, training timelines, and productivity assumptions.</li><li>
Establishes and maintains standardized WFM processes, documentation, and governance to ensure consistency, accuracy, and transparency across Claims operations.</li><li>
Identifies opportunities for automation, process improvement, and efficiency initiatives to improve forecasting accuracy and workforce utilization.</li><li>
Monitors performance metrics and operational outcomes to proactively identify risks, gaps, and opportunities related to staffing and capacity.</li><li>
Provides guidance and subject matter expertise to leaders and stakeholders on workforce-related decisions, tradeoffs, and operational impacts.</li><li>
Owns ongoing monitoring of claims performance against performance guarantees and operational commitments; proactively identifies risk and drives workforce reprioritization or resource reallocation to protect SLA, compliance, and financial outcomes.</li><li>
Supports future scalability of the Claims WFM function, including the potential design and transition to a team-based model as business needs evolve.</li></ul>
Required Qualifications<ul><li>
Minimum 7 years of experience in workforce management, operational analytics, or related roles within healthcare, insurance, or complex operational environments</li><li>
Demonstrated expertise in forecasting, capacity planning, and workforce modeling</li><li>
Strong analytical and problem-solving skills with the ability to translate data into executive-level insights and recommendations</li><li>
Proven ability to operate independently with a high level of ownership and accountability</li><li>
Strong communication skills and experience influencing leaders without direct authority</li><li>
Advanced proficiency with workforce management tools, reporting platforms, and data analysis techniques</li><li>
Experience partnering with senior leadership on staffing strategy and operational planning</li><li>
Experience designing or evolving workforce management operating models</li><li>
Strong business acumen with the ability to balance service, quality, cost, and compliance considerations</li></ul>
Education<ul><li>
Bachelor&rsquo;s degree preferred or equivalent combination of relevant experience, training, and professional development</li></ul></div>
Pay Range
The typical pay range for this role is:
$67,900.00 - $199,144.00 
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company&rsquo;s equity award program. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 07/12/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Senior Manager, Claims Workforce Management, Meritain TPA

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
Review and adjust SF (self-funded), FI (fully insured), Reinsurance, and/or RX claims; adjudicates complex, sensitive, and/or specialized claims in accordance with claim processing guidelines. Process provider refunds and returned checks. May handle customer service inquiries and problems.<ul><li>
Perform adjustments across all dollar amount level on customer service platforms by using technical and claims processing expertise.
</li><li>Applies medical necessity guidelines, determine coverage, complete eligibility verification, identify discrepancies, and apply all cost containment measures to assist in the claim adjudication process.</li><li>
Performs claim re-work calculations.</li><li>
Follow through completion of claim overpayments, underpayments, and any other irregularities.</li><li>
Process complex non-routine Provider Refunds and Returned Checks.</li><li>
Review and interpret medical contract language using provider contracts to confirm whether a claim is overpaid to allocate refund checks.
</li><li>Handle telephone and written inquiries related to requests for pre-approvals/pre-authorizations, reconsiderations, or appeals.</li><li>
Ensures all compliance requirements are satisfied and that all payments are made following company practices and procedures.</li><li>
Review and handle relevant correspondences assigned to the team that may result in adjustment to claims.</li><li>
May provide job shadowing to lesser experience staff.</li><li>
Utilize all resource materials to manage job responsibilities.</li></ul> 
Required Qualifications<ul><li>
2+ years medical claim processing experience.</li><li>
Experience in a production environment.</li><li>
Demonstrated ability to handle multiple assignments competently, accurately, and efficiently.</li>
Effective communications, organizational, and interpersonal skills. 
<li>
</li></ul> 
Preferred Qualifications<ul><li>
DG system claims processing experience.</li><li>
Associate degree preferred.</li></ul> 
Education<ul><li>
High School Diploma or GED.</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$18.50 - $42.35
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 06/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Senior Claims Benefit Specialist

DistalMotion SA

<div>About Distalmotion:
Distalmotion is a global MedTech company with a mission to expand access to the benefits of robotic surgery through simplified and flexible robotic technology. Its DEXTER&reg; robotic surgical system empowers more surgeons and sites of care&mdash;including hospital outpatient departments (HOPDs) and ambulatory surgical centers (ASCs)&mdash;to adopt robotic-assisted minimally invasive surgery.
Designed to integrate seamlessly into existing surgical workflows, DEXTER is easily moved, quickly set up, and adaptable to operating rooms of any size. The system is commercially available in the United States and Europe. Distalmotion is headquartered in Lausanne, Switzerland.
Position Overview:
Distalmotion is seeking a high-performing Area Sales Manager to drive adoption of the DEXTER&reg; robotic surgical system within a defined U.S. territory - Tennessee, Georgia, Alabama, Mississippi. This role will be responsible for developing strategic customer relationships, identifying and converting new business opportunities, and expanding utilization across ambulatory surgery centers (ASCs), hospitals, integrated delivery networks (IDNs), and academic medical centers.
The successful candidate will have a proven track record of selling complex capital equipment, surgical technologies, or robotic platforms and will thrive in a fast-paced, entrepreneurial environment. This individual will play a key role in establishing DEXTER as the robotic solution of choice for surgeons and healthcare systems seeking flexibility, efficiency, and improved patient access to robotic surgery.
Key Responsibilities:
<ul><li>Develop and execute a territory business plan to achieve and exceed sales objectives.
</li><li>Identify, qualify, and advance opportunities within ASCs, hospitals, IDNs, academic medical centers, and VA facilities.
</li><li>Build relationships with surgeons, administrators, supply chain leaders, and executive stakeholders.
</li><li>Lead the full sales cycle, including prospecting, demonstrations, clinical evaluations, proposal development, contract negotiations, and closing.
</li><li>Deliver compelling product presentations and demonstrations that clearly articulate the clinical and economic value of the DEXTER robotic surgical system.
</li><li>Develop and maintain a robust pipeline of opportunities and accurately manage activities within the CRM system.
</li><li>Partner closely with Clinical, Marketing, Training, and Customer Success teams to ensure exceptional customer experience and successful account launches.
</li><li>Identify and cultivate key opinion leaders (KOLs) who can support broader market adoption.
</li><li>Attend regional and national conferences, industry meetings, and customer events to increase market awareness and generate demand.
</li><li>Drive utilization growth and customer satisfaction within the installed base.
</li>Provide market intelligence, competitive insights, and customer feedback to support commercial strategy. 
<li>
</li></ul> 
 
Requirements 
Education<ul><li>
Bachelor's degree required.
</li><li>Business, Life Sciences, Biomedical Engineering, Healthcare Administration, or related field preferred.
</li><li>MBA or advanced degree is a plus.</li></ul>
Experience<ul><li>
7+ years of successful medical device sales experience with a documented history of achieving or exceeding quota.
</li><li>Experience selling capital equipment, surgical robotics, operating room technologies, or other complex healthcare solutions strongly preferred.
</li><li>Demonstrated success navigating complex healthcare sales environments involving multiple stakeholders and long sales cycles.
</li><li>Experience working with ASCs, hospital systems, IDNs, academic medical centers, and physician leadership.
</li><li>Proven ability to build new markets and drive adoption of innovative technologies.
</li><li>Startup, launch, or high-growth commercial experience preferred.</li></ul>
Skills &amp; Competencies<ul><li>Strong business acumen and financial selling skills.
</li><li>Ability to communicate compelling clinical and economic value propositions.
</li><li>Excellent executive presence, communication, and presentation skills.
</li><li>Highly self-motivated with an entrepreneurial mindset.
</li><li>Strong negotiation and contract management capabilities.
</li><li>Ability to influence cross-functional stakeholders without direct authority.
</li><li>Data-driven approach to territory planning, pipeline management, and forecasting.
</li><li>Excellent organizational and account management skills.</li></ul>
Distalmotion is an equal opportunity employer committed to building a diverse and inclusive workplace. 
 
 
Benefits 
Medical
Dental
Vision
401K</div>

Area Sales Manager, Southeast Territory

Turner & Townsend Pty Limited

<div>Company Description 
Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people&rsquo;s lives. Working in partnership makes it possible to deliver the world&rsquo;s most impactful projects and programs as we turn challenge into opportunity and complexity into success.
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world&rsquo;s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. 
Job Description 

Turner &amp; Townsend are looking for an experienced Senior Cost Control Manager to act as the key day-to-day client interface, delivering cost management services across a large-scale data center program located in Fayetteville, approximately 22 miles South of Atlanta.
This role will have a strong emphasis on change management, cost control, and commercial governance, ensuring that all project changes are effectively evaluated, managed, and communicated throughout the construction lifecycle within a fast-paced, high-volume program environment.
To be successful in this role you must have strong communication skills and be comfortable operating in a client-facing role. The ideal candidate will be self-motivated, detail-oriented, and experienced in managing complex change processes across multiple stakeholders. In this position, you will provide leadership and direction, embedding and promoting the purpose, values, and vision of Turner &amp; Townsend. 
 
 
Responsibilities:<ul><li>
Lead and manage change management processes across the program, ensuring all changes are properly identified, evaluated, documented, and approved.</li><li>
Review, evaluate, and negotiate change orders throughout the construction lifecycle, ensuring commercial alignment and cost transparency.</li><li>
Maintain and manage change logs, contingency tracking, and commitment registers, providing clear visibility into cost impacts.</li><li>
Establish and enforce change control procedures and governance frameworks across multiple projects within the campus.</li><li>
Provide detailed cost analysis and recommendations to support client decision-making on change events.</li><li>
Support dispute avoidance and resolution through strong commercial oversight and documentation of changes.</li><li>
Provide cost planning and estimating, including producing and presenting final cost plans.</li><li>
Review and participate with the design team and general contractor in developing cost estimates.</li><li>
Reconcile changes and validate contractor cost data to ensure accuracy and completeness.</li><li>
Communicate with the general contractor and project team to gather updates and support cost reporting.</li><li>
Prepare written comments on contractor submissions, including executive summaries.</li><li>
Coordinate cost inputs from subcontractors, suppliers, and design teams.</li><li>
Inform and help drive construction priorities based on cost and change impact.</li><li>
Work proactively to resolve cost, scope, and scheduling conflicts.</li><li>
Manage cost checks and carry out valuations on complex projects.</li><li>
Lead post-contract cost variance analysis and ensure adherence to change control processes.</li><li>
Prepare funding updates and support value engineering sessions, particularly in response to change drivers.</li><li>
Develop cost plans through design and provide updates at key milestones.</li><li>
Review contractor pricing and support negotiations to ensure fair and commercially sound outcomes.</li><li>
Ensure cost auditing, validation, and reporting processes are consistently applied.</li><li>
Produce monthly cost reports with clear visibility into change activity, risks, and forecast impacts.</li><li>
Support final account closeout, ensuring all changes are fully agreed and reconciled.</li><li>
Maintain cost benchmarking data and program records to support future forecasting and decision-making.</li><li>
Mentor team members and promote best practices in change management and cost control.</li><li>
Manage financial tracking, forecasting, and reporting for commissions.</li><li>
Support internal systems, governance processes, and company delivery methodologies.</li><li>
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.</li></ul> 

Qualifications 
<ul><li>
Regular onsite presence is required.</li><li>
Bachelor&rsquo;s degree in Quantity Surveying, Construction Management, Engineering, or related field.</li><li>
5&ndash;7+ years of cost management or project controls experience on medium‑ to large‑scale construction programs.</li><li>
Mission‑critical, industrial, or large campus‑scale experience preferred.</li><li>
Consultancy experience strongly preferred.</li><li>
Strong understanding of civil, structural, and MEP construction.</li><li>
Advanced knowledge of budgeting, financial reporting, cost‑control systems, and Earned Value Management (EVM).</li><li>
Proven experience managing full change‑management processes on major construction programs.</li><li>
Strong cost‑focused project controls background, including forecasting and variance analysis.</li><li>
Ability to interpret schedules and assess cost impacts across phases and trades.</li><li>
Expertise in procurement strategy and commercial contract management.</li><li>
RICS accreditation (or progress toward certification) is advantageous.</li><li>
Excellent communication, negotiation, and stakeholder‑management skills.</li><li>
Strong analytical abilities and attention to detail.</li><li>
Proficiency with industry‑standard cost management tools and Microsoft Office.</li></ul> 

Additional Information 

*On-site presence and requirements may change depending on our client's needs.
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/
All your information will be kept confidential according to EEO guidelines.<div></div>
Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:
Twitter
Instagram
LinkedIn

It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of Turner &amp; Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.</div>

Senior Cost Control Manager – Data Center Construction

The Home Depot

Position Purpose: Role Summary Sitting within the collections department, the Dispute Resolution Manager provides strategic leadership and operational oversight for the identification, investigation, and resolution of commercial invoice disputes, short payments, and customer deductions. This role acts as the critical bridge between collections and broader operations, focusing on accelerating cash flow by removing payment bottlenecks, minimizing uncollectible balances, and driving cross-functional root-cause analysis to prevent recurring billing issues. Key Responsibilities Dispute Governance &amp; Workflow: Establish and optimize standard operating procedures, deduction codes, and strict Service Level Agreements (SLAs) for identifying, routing, and resolving customer disputes. Cross-Functional Collaboration: Partner closely with Sales, Customer Service, Billing, Logistics, and Pricing teams to orchestrate rapid investigations into pricing errors, shipping discrepancies, or contract compliance issues. Root-Cause Analytics: Analyze dispute and deduction trends to identify systemic organizational issues. Deliver actionable data and recommendations to operational leaders to eliminate the root causes of recurring billing errors. Team Leadership &amp; Coaching: Manage, mentor, and audit a dedicated team of dispute analysts, ensuring efficient workload distribution and high-quality investigation practices. High-Value Escalations: Act as the ultimate escalation point for complex, high-dollar, or legally sensitive payment disputes, directly negotiating commercial settlements or structuring formal credit/debit adjustments. Performance Metrics &amp; Reporting: Define, track, and present key departmental metrics to executive leadership, including Days Disputes Outstanding (DDO), dispute aging brackets, root-cause distribution, and total dollar volume cleared. Direct Manager/Direct Reports: This Position typically reports to the Sr. Manager or Director, Pro Trade Credit This Position has 6 Direct Reports Travel Requirements: Typically requires overnight travel 5% to 20% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be at least 18 years old Must be legally permitted to work in the United States Preferred Qualifications: Working knowledge of Microsoft Office Suite Demonstrated ability to collaborate and work effectively with cross-functional teams Ability to draw accurate conclusions from financial documentation Demonstrated project management skills Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers Excellent written and verbal communication skills 3+ years&rsquo; experience in commercial trade credit management and/or supervisory capacity in credit servicing center and underwriting teams. Knowledge, Skills, Abilities and Competencies: An understanding and knowledge of the principles/disciplines of commercial underwriting and credit program administration. People and team management skills A strong grasp of credit and customer service/call center management skills. Able to manage/coordinate customer servicing levels. Understands how to structure and manage staffing, manage collections and effective receivables management relative to operational structure and servicing needs. Sound understanding of lien based lending and effective receivables management strategies. Ability to leverage data and analysis to craft a well-thought story and business case. Very strong communication skills to deliver business cases and gain support for process development and business strategies. Demonstrated decisiveness and sound decision-making skills. Able to think strategically about business problems and opportunities and to focus efforts on strategies that most closely support key company initiatives. Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 6 Preferred Years of Work Experience: 6 Minimum Leadership Experience: 3 Preferred Leadership Experience: 3 Certifications: None Competencies: Decision Quality Collaborates Drives Engagement Ensures Accountability Plans and Aligns Communicates Effectively Customer Focus Develops Talent Drives Results Manages Conflict

Manager, Trade Credit Services - Collections

Position Purpose: The Sr. Analyst, Trade Credit Services position is responsible for processes associated with managing and servicing commercial credit customers associated with the Pro Trade Credit program, with greater responsibilities and higher levels of approving authority. The incumbent has an elevated responsibility in managing and establishing credit lines, providing sound receivables management &amp; customer service, and supporting payments &amp; disputes resolution activities as needed. The ability to analyze and solve multiple complex problems associated with information related to customer, sales, and organizational needs is necessary to ensure accurate service levels are met while simultaneously meeting the financial goals of the organization. Key Responsibilities: 25% - Collections and Disputes Management - Develop and maintain accurate collection status records for all accounts. Resolve customer discrepancies and/or disputes and effect collection of delinquent accounts. Recommend plans of action to resolve collection accounts and ensure timely &amp; accurate processing of payments. Recommend when accounts should be placed with outside agencies or attorneys for collection. 25% - Customer Service - Directly communicate with customers and internal sales associates or leadership related to credit &amp; collection matters verbally and in writing. 25% - Drives Results - Ability to understand, identify, and influence results to help meet key performance metrics for individual and overall team goals. Ability to propose solutions and identify areas for operational process improvements. 25% - Manage Credit - Perform judgmental underwriting for large commercial customers credit needs in a timely, secure, sound, and consistent ability. Manage receivables &amp; mitigate potential losses through sound credit management strategies &amp; execution. Direct Manager/Direct Reports: This Position typically reports to the Area Supervisor Trade Credit Services This Position has up to 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Working knowledge of Microsoft Office Suite Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers Excellent written and verbal communication skills 2-3 years of experience preferred Consumer &amp; Commercial Credit underwriting experience preferred, but not required. Experience in Credit Risk Management or related field. Strong analytical skills with experience transforming data into actionable information. Exhibited ability to work independently. General knowledge of retail business, financial services industry, economy, and business trends. Manage and respond to requests for credit, processing applications using financial documents to analyze credit. Ensures adherence to Credit policy, guidelines, and regulatory requirements. Very strong communication skills, both verbal and written. Sound decision-making skills. Track record of successfully managing multiple, simultaneous customer service needs. Demonstrated excellence at project management for small-to-medium projects. Able to strategically analyze business problems and opportunities. Exhibited ability to work independently, and as part of a larger team. Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 2 Preferred Years of Work Experience: 2 Minimum Leadership Experience: No previous leadership experience Preferred Leadership Experience: No previous leadership experience Certifications: None Competencies: Action Oriented Collaborates Drives Engagement Communicates Effectively Customer Focus Drives Results Manages Conflict

SR ANALYST TRADE CREDIT SERVICES

Explore 89+ Bilingual commercial complex claims adjuster auto damage in Atlanta this June. Find roles across top companies and apply now to boost your career.