business development manager

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customer service representative-english speaker Jobs in Cairo

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b2b english associate customer success

Concentrix

<div>
 
 Job Title
 
 
 
 B2B English- Associate Customer Success
 
 
 
 Job Description
 
 
 
 The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.
 
 
 <ul>
 <li>
 Manage high volume of customer contacts and communications through phone and email each day
 </li>
 <li>
 Use contact search and productivity tools to verify contact information is accurate
 </li>
 <li>
 Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion
 </li>
 <li>
 Develop a level of product knowledge to speak intelligently to customers and address specific objections
 </li>
 <li>
 Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems
 </li>
 <li>
 Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, "Voice of the Customer"
 </li>
 <li>
 Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage
 </li>
 <li>
 Work with teams and management to promote a positive customer experience
 </li>
 </ul>
</div>

B2B English- Associate Customer Success

UNIS

<div>
 
 Overview
 
 
 
 Responsible for driving growth by selling SaaS solutions to businesses, managing the entire sales cycle from initial prospecting to contract signing, and ensuring a smooth transition to customer success teams. This role is critical in achieving revenue targets and providing customer feedback to influence product improvements. Collaborates closely with technical and customer success teams.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Prospect and qualify new SaaS opportunities through various channels
 </li>
 <li>
 Conduct product demonstrations and presentations via video calls and in-person meetings
 </li>
 <li>
 Understand customer business challenges and position SaaS solutions effectively
 </li>
 <li>
 Manage a pipeline of opportunities and move prospects through the sales funnel
 </li>
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 Collaborate with technical teams for custom demonstrations or proof of concepts
 </li>
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 Negotiate subscription terms, pricing, and contract details
 </li>
 <li>
 Achieve monthly recurring revenue (MRR) and annual contract value (ACV) targets
 </li>
 <li>
 Maintain expert knowledge of SaaS platform features and competitive advantages
 </li>
 <li>
 Provide feedback to product teams based on customer needs and market trends
 </li>
 <li>
 Ensure smooth handoffs to customer success teams post-sale
 
 
 </li>
 </ul>
 
 Minimum Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree in business, IT, Marketing, or related field
 </li>
 <li>
 2-4 years of sales experience, preferably in SaaS or technology
 </li>
 <li>
 Strong understanding of cloud-based software and subscription business models
 </li>
 <li>
 Native or fluent proficiency in local language (Arabic, Hebrew, Hindi/English, etc.) and business-level English
 </li>
 <li>
 Understanding of local business culture, communication styles, and professional etiquette
 </li>
 <li>
 Proven track record of meeting or exceeding sales quotas
 
 
 </li>
 </ul>
 
 Preferred Requirements:
 
 
 
 <ul>
 <li>
 Experience selling B2B SaaS solutions
 </li>
 <li>
 Technical aptitude and ability to discuss software functionality
 </li>
 <li>
 Understanding of sales methodologies (SPIN, Challenger, Solution Selling, etc.)
 </li>
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 Experience with sales engagement and productivity tools
 </li>
 <li>
 Knowledge of multiple industries and vertical markets
 </li>
 <li>
 Multilingual capabilities
 </li>
 </ul>
</div>

SaaS Sales Representative

<div>
 
 
 About the Role
 
 
 
 We are looking for a proactive and customer-focused
 
 Customer Support Specialist
 
 to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
 
 
 
 
 
 
 
 
 
 Key Responsibilities.
 
 
 <ul>
 <li>
 Provide first-line support to business clients via email, chat, or phone
 </li>
 <li>
 Manage and resolve B2B inquiries related to orders, accounts, and system usage
 </li>
 <li>
 Collaborate with internal teams to ensure timely and accurate responses
 </li>
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 Document all customer interactions and feedback within the system
 </li>
 <li>
 Handle escalations professionally and ensure service-level targets are met
 </li>
 <li>
 Support process improvements and contribute to continuous service enhancement
 </li>
 <li>
 Participate in digital transformation initiatives and adoption of new tools
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of experience i
 
 n customer service, helpdesk, or shared service suppo
 
 rt (B2B experience preferred).
 </li>
 <li>
 
 Proficient in English and Arabic (both written and verbal
 
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Comfortable working in a fast-paced, multicultural environment.
 </li>
 <li>
 Willing to work on
 
 a 9 months contract bas
 
 is.
 </li>
 </ul>
</div>

ARABIC SUPPORT - Work From Home

Dkhoon Emirates

<div>
 
 Job Summary:
 
 
 
 
 
 
 
 
 
 
 
 We are seeking a highly experienced International Sales Executive (B2B) with a strong background in wholesale and a proven network of international suppliers and corporate clients. The ideal candidate is results-driven, fluent in English, and capable of managing international sales operations end-to-end.
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 
 
 
 Develop and maintain strong relationships with international B2B clients and suppliers.
 
 
 Manage the full sales cycle from lead generation to deal closure.
 
 
 Identify new international business opportunities through market research and networking.
 
 
 Maintain and update the client and supplier database.
 
 
 Negotiate contracts and commercial terms with clients and suppliers.
 
 
 Collaborate with internal teams to ensure smooth execution and high client satisfaction.
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 Proven +4 years experience in International B2B Sales, Wholesale, or Business Development.
 
 
 Strong existing network of international suppliers and B2B clients.
 
 
 Excellent communication, presentation, and negotiation skills.
 
 
 Fluent in English (spoken and written); additional languages are a plus.
 
 
 Results-oriented with the ability to work independently in an international environment.
 
</div>

Export Sales Executive

Classera

<div>
 
 About Classera
 
 
 
 Classera is a global EdTech pioneer redefining how people
 
 
 learn and grow through its AI-powered learning platform. With a presence in many
 
 
 countries, we empower schools, universities, governments, and enterprises with
 
 
 smart, scalable, and engaging solutions for education and upskilling. Our
 
 
 platform integrates LMS, analytics, AR, AI, gamification, and a global content
 
 
 marketplace to drive learner success.
 
 
 
 Position Overview
 
 
 
 We are looking for a passionate and strategic
 
 Learning &amp; Development (L&amp;D) Consultant
 
 to join our
 
 pre-Sales organization
 
 . This role bridges the gap between customer training needs and the digital content solutions available within Classera&rsquo;s ecosystem. You will work closely with prospective clients to understand their learning goals, co-design the best-fit content strategies, and collaborate with our global content partners to propose compelling content solutions that drive platform adoption and revenue. This is a
 
 customer-facing
 
 and
 
 solution-oriented
 
 role that plays a critical part in Classera&rsquo;s sales and growth strategy.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Engage with clients (governments, corporates, institutions) during the pre-sales process to assess learning goals, training gaps, and content needs.
 </li>
 <li>
 Translate customer objectives into customized digital content strategies, leveraging Classera&rsquo;s platform capabilities and content marketplace.
 </li>
 <li>
 Collaborate with internal sales, pre-sales engineers, and customer success teams to design holistic learning solutions.
 </li>
 <li>
 Identify and recommend appropriate third-party or proprietary content providers, and lead coordination with them to scope content proposals.
 </li>
 <li>
 Package and present end-to-end content offerings that enhance the value of Classera&rsquo;s training platform during tender responses and client pitches.
 </li>
 <li>
 Act as the internal learning consultant and subject matter expert on instructional design, eLearning best practices, and digital content trends.
 </li>
 <li>
 Support clients in aligning learning paths to competencies, frameworks, or national skills agendas.
 </li>
 <li>
 Work with product and platform teams to ensure seamless content integration and learner experience design.
 </li>
 <li>
 Support channel partners and field teams with enablement on content strategies and value proposition messaging.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Education, Instructional Design, HR Development, or a related field.
 </li>
 <li>
 4+ years of experience in Learning &amp; Development, Instructional Design, or EdTech&mdash;preferably in a customer-facing role.
 </li>
 <li>
 Strong knowledge of digital content ecosystems, eLearning platforms, and upskilling/reskilling strategies.
 </li>
 <li>
 Experience working with B2B clients in corporate L&amp;D, government training programs, or vocational education is a strong plus.
 </li>
 <li>
 Familiarity with SCORM/xAPI standards, content curation platforms, and LMS content integration.
 </li>
 <li>
 Excellent communication, presentation, and stakeholder engagement skills.
 </li>
 <li>
 Fluent in English; Arabic or French is a plus.
 </li>
 <li>
 Willingness to travel occasionally for client workshops and partner engagements.
 
 
 </li>
 </ul>
 
 Why Join Classera?
 
 
 
 <ul>
 <li>
 Shape the learning journeys of organizations and individuals at a global scale.
 </li>
 <li>
 Help clients unlock the full value of Classera&rsquo;s training platform through curated content strategies.
 </li>
 <li>
 Work at the intersection of sales, learning, and innovation.
 </li>
 <li>
 Be part of a fast-growing team transforming education and workforce development.
 </li>
 <li>
 Competitive compensation and global career growth opportunities.
 </li>
 </ul>
</div>

Learning & Development Consultant – Pre-Sales & Content Solutions

International Workplace Group plc

<div>
 
 Inside Sales Representative
 
 
 
 IWG currently has several openings for Inside Sales Representatives working within our Global Sales Teams. In this role you&rsquo;ll handle incoming and outcoming calls or emails to present our products, workspaces, and services, helping new and existing customers find the right solution for their business.
 
 
 
 Why Join us?
 
 
 
 We offer a rewarding and supportive environment where you can thrive. Here&rsquo;s what you can look forward to:
 
 
 <ul>
 <li>
 Attractive Commission Plan: Enjoy a competitive commission structure that rewards your hard work and success.
 </li>
 <li>
 Fully remote role to allow you to enjoy the ease of working from home.
 </li>
 <li>
 Comprehensive Training: Receive 3 weeks of in-depth product and sales training, guided by our experienced sales coach, to set you up for success.
 </li>
 <li>
 Multinational and Diverse Environment: Join a dynamic team in a global setting, where diversity and inclusion are celebrated.
 </li>
 <li>
 Career Growth Opportunities: Explore a range of career advancement possibilities within a global company boasting 3,750 locations across 120+ countries.
 
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 We&rsquo;re seeking dynamic individuals who thrive in a fast-paced, results-driven environment. The ideal candidate will have:
 
 
 <ul>
 <li>
 Experience in Sales, Business Development, or Account Management, with a proven track record of success, preferably in a B2B setting.
 </li>
 <li>
 Native Speaker: Fluent in the local language and English, with excellent written and verbal communication skills.
 </li>
 <li>
 A strong customer-first mindset with excellent negotiation skills and the ability to close deals confidently.
 </li>
 <li>
 The ability to build and nurture long-term relationships with clients, fostering trust and loyalty.
 </li>
 <li>
 Passion for engaging with diverse customers, curiosity to address their needs, pride in knowing IWG's solutions, and drive to achieve results and explore career opportunities.
 
 
 
 </li>
 </ul>
 
 Why IWG?
 
 
 
 For more than 30 years, IWG has been leading the way in flexible workspaces, transforming how people work around the world. With more than 3,750 locations in 120+ countries, we support millions of professionals daily, offering adaptable solutions that cater to businesses of all sizes. Our well-known brands&mdash;including Regus, Spaces, HQ and Signature provide innovative, tech-driven work environments, from local hubs and regional offices to virtual support services.
 
 
 Our diverse clientele ranges from dynamic startups to major corporations like Google and HSBC, all benefiting from our flexible, sustainable work solutions. With a robust 30% annual growth rate and plans to expand to over 30,000 locations in the next decade, IWG is pioneering the future of work, shaping the next generation of workspaces to meet evolving global needs.
 
 
 Ready to make an impact? Apply today and join a global company that&rsquo;s shaping the future of work!
 
 
 Visit us at www.iwgplc.com to learn more about our mission and vision.
 
 
 
 
 IWG is driving &amp; changing the future of work.
 
 
</div>

Inside Sales Representative Arabic Speaker

Explore 882+ B2b english associate customer success in Cairo this March. Find roles across top companies and apply now to boost your career.

882 b2b english associate customer success jobs In Cairo

B2B English- Associate Customer Success

SaaS Sales Representative

ARABIC SUPPORT - Work From Home

Export Sales Executive

Export Sales Executive

Learning & Development Consultant – Pre-Sales & Content Solutions

Inside Sales Representative Arabic Speaker