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customer service representative-english speaker Jobs in Cairo

b2b english- associate customer success Jobs in Cairo

b2b english- associate customer success

customer service representative english speaker

Concentrix

<div>
 
 We are now hiring for
 
 #English
 
 Speakers as a
 
 #Customer_Service
 
 Representatives to join us 🥰
 
 
 
 
 
 📌 Work locations :-
 
 
 October &ndash; Maadi &ndash; New Cairo &ndash; Smart Village
 
 
 
 
 
 💎 What we offer for you ?
 
 
 Competitive Salary package , Transportation provided , Medical and Social insurance , Night shifts allowance and more benefits you will have
 
 
 
 
 
 👤 Requirements :-
 
 
 🎓 Graduates only ( Fresh Graduates Are Welcome To Apply! )
 
 
 🌏 Egyptians only
 
 
 🗣️ English level B2 &ndash; C1 is a MUST
 
 
 ⏱️ Available to start immediately
 
 
 
 
 
 Can't wait to see you at
 
 #Concentrix
 
 ! 😍
 
</div>

Customer Service Representative-English speaker

LEO Trading Agency

<div>
 
 Company Description
 
 
 
 LEO Trading Agency is a limited liability company specializing in trading, franchise operations, and outsourcing recruitment services. Since partnering with Vodafone in July 2012, LEO has owned and operated 31 Vodafone Express stores across Egypt. The company also engages in import and export activities. With a focus on quality and reliability, LEO Trading Agency is committed to delivering excellent services across its operations.
 
 
 
 Role Description
 
 
 
 This is a full-time role for a Customer Service Representative - C1 English Speaker. The position involves managing customer inquiries, resolving concerns, maintaining customer satisfaction, and consistently delivering an exceptional customer experience. The role is hybrid, based in Cairo, Egypt, with flexibility to work from home as required.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proficiency in Customer Service, Customer Support, and Customer Satisfaction processes
 </li>
 <li>
 Ability to enhance Customer Experience and resolve inquiries effectively
 </li>
 <li>
 Excellent communication skills in English (C1 proficiency level)
 </li>
 <li>
 Strong problem-solving and interpersonal skills
 </li>
 <li>
 Ability to work both independently and collaboratively in a hybrid work environment
 </li>
 <li>
 Previous experience in customer service or related roles is a plus
 </li>
 <li>
 Familiarity with the telecommunications industry or sales operations is beneficial
 </li>
 </ul>
</div>

Customer Service Representative - C1 English Speaker

ETISAL International Group

<div>
 
 Company Description
 
 
 
 ETISAL International Group, a renowned Business Process Outsourcing (BPO) company, is dedicated to delivering high-value, customized solutions to global clients. With expertise in understanding and addressing unique business needs, the company focuses on helping organizations optimize operations and better serve their customers. Leveraging a deep appreciation of cultural diversity and industry best practices, ETISAL International ensures top-notch quality and innovative services. By prioritizing transparency, flexibility, integrity, and passion, the company consistently exceeds client expectations. ETISAL is committed to enhancing management processes, human capital, and operational standards to lead in the BPO industry.
 
 
 
 Role Description
 
 
 
 We are seeking a Monolingual Customer Support Representative (English Speaker) for an on-site, full-time role located in Cairo, Egypt. The representative will provide exceptional customer service, respond to client inquiries, resolve issues, and ensure all customer interactions are handled professionally. The role involves troubleshooting customer concerns and ensuring customer satisfaction while maintaining a high standard of communication and client support. Team collaboration and customer focus are at the core of this role.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proficiency in Customer Support and Customer Service methodologies
 </li>
 <li>
 Strong skills in ensuring Customer Satisfaction and handling client needs
 </li>
 <li>
 Excellent Communication skills, both verbal and written
 </li>
 <li>
 Proven abilities in Troubleshooting and problem-solving
 </li>
 <li>
 Ability to adapt swiftly and provide accurate, timely resolutions
 </li>
 <li>
 Positive attitude, proactive approach, and ability to work collaboratively in a team
 </li>
 <li>
 Experience in a customer-facing or call center role is an advantage
 </li>
 <li>
 Bachelor&rsquo;s degree is a plus but not mandatory
 </li>
 </ul>
</div>

Monolingual Customer Support Representative (English Speaker)

International Workplace Group plc

<div>
 
 Inside Sales Representative
 
 
 
 IWG currently has several openings for Inside Sales Representatives working within our Global Sales Teams. In this role you&rsquo;ll handle incoming and outcoming calls or emails to present our products, workspaces, and services, helping new and existing customers find the right solution for their business.
 
 
 
 Why Join us?
 
 
 
 We offer a rewarding and supportive environment where you can thrive. Here&rsquo;s what you can look forward to:
 
 
 <ul>
 <li>
 Attractive Commission Plan: Enjoy a competitive commission structure that rewards your hard work and success.
 </li>
 <li>
 Fully remote role to allow you to enjoy the ease of working from home.
 </li>
 <li>
 Comprehensive Training: Receive 3 weeks of in-depth product and sales training, guided by our experienced sales coach, to set you up for success.
 </li>
 <li>
 Multinational and Diverse Environment: Join a dynamic team in a global setting, where diversity and inclusion are celebrated.
 </li>
 <li>
 Career Growth Opportunities: Explore a range of career advancement possibilities within a global company boasting 3,750 locations across 120+ countries.
 
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 We&rsquo;re seeking dynamic individuals who thrive in a fast-paced, results-driven environment. The ideal candidate will have:
 
 
 <ul>
 <li>
 Experience in Sales, Business Development, or Account Management, with a proven track record of success, preferably in a B2B setting.
 </li>
 <li>
 Native Speaker: Fluent in the local language and English, with excellent written and verbal communication skills.
 </li>
 <li>
 A strong customer-first mindset with excellent negotiation skills and the ability to close deals confidently.
 </li>
 <li>
 The ability to build and nurture long-term relationships with clients, fostering trust and loyalty.
 </li>
 <li>
 Passion for engaging with diverse customers, curiosity to address their needs, pride in knowing IWG's solutions, and drive to achieve results and explore career opportunities.
 
 
 
 </li>
 </ul>
 
 Why IWG?
 
 
 
 For more than 30 years, IWG has been leading the way in flexible workspaces, transforming how people work around the world. With more than 3,750 locations in 120+ countries, we support millions of professionals daily, offering adaptable solutions that cater to businesses of all sizes. Our well-known brands&mdash;including Regus, Spaces, HQ and Signature provide innovative, tech-driven work environments, from local hubs and regional offices to virtual support services.
 
 
 Our diverse clientele ranges from dynamic startups to major corporations like Google and HSBC, all benefiting from our flexible, sustainable work solutions. With a robust 30% annual growth rate and plans to expand to over 30,000 locations in the next decade, IWG is pioneering the future of work, shaping the next generation of workspaces to meet evolving global needs.
 
 
 Ready to make an impact? Apply today and join a global company that&rsquo;s shaping the future of work!
 
 
 Visit us at www.iwgplc.com to learn more about our mission and vision.
 
 
 
 
 IWG is driving &amp; changing the future of work.
 
 
</div>

Inside Sales Representative Arabic Speaker

Tamara

<div>
 
 
 About Us
 
 
 
 
 
 
 Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
 
 
 
 
 
 Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.
 
 
 
 
 
 
 Your role
 
 
 
 
 
 
 We're seeking Customer Care Advisors to join our team. In this role you will be crucial in providing answers to customers queries through website and live chat related to Tamara&rsquo;s services.
 
 This will be based in our offices in Cairo, Egypt.
 
 
 
 
 
 
 Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.
 
 
 With a proven track record of leveraging strong communication skills (written &amp; verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.
 
 
 You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented&ndash;persevering regardless of circumstances, always finding a way through, no matter the challenges.
 
 
 You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.
 
 
 
 
 
 
 Your responsibilities
 
 
 <ul>
 <li>
 Answer inbound Emails and respond to live chats in an efficient manner.
 </li>
 <li>
 Identify customer questions, concerns, and overall needs.
 </li>
 <li>
 Provide accurate answers and solutions to customer queries.
 </li>
 <li>
 Reviewing customer accounts and transactions while resolving issues.
 </li>
 <li>
 Giving detailed explanations of services.
 </li>
 <li>
 Understanding and striving to meet support metrics while providing excellent customer service, and follow communication &ldquo;scripts&rdquo; when handling different topics.
 </li>
 <li>
 Reviewing customer accounts and transactions while resolving issues.
 </li>
 <li>
 Giving detailed explanations of services.
 </li>
 </ul>
 
 
 
 
 
 Your expertise
 
 
 <ul>
 <li>
 Minimum 1 year of customer experience in the local market
 </li>
 <li>
 Previous customer service experience is a plus.
 </li>
 <li>
 Native Arabic speaker.
 </li>
 <li>
 Holds a university degree
 </li>
 <li>
 Fluency in English Language, B1 profile.
 </li>
 <li>
 Ability to use computers.
 </li>
 <li>
 Ability to use internet applications.
 </li>
 <li>
 Great verbal &amp; written communication skills.
 </li>
 <li>
 Ability to handle customers&rsquo; issues.
 </li>
 <li>
 Ability to solve problems in a short period of time.
 </li>
 <li>
 Flexibility with rotational working hours/days.
 </li>
 </ul>
 
 
 
 
 All qualified individuals are encouraged to apply.
 
</div>

UAE Customer Care Advisor (Non-voice)

LIPS Healthcare

<div>
 
 Job Summary:
 
 
 Provides vital administrative support to healthcare professionals, ensuring the smooth operation of medical practices. This role involves managing schedules, coordinating patient appointments, maintaining medical records, and facilitating communication between patients and healthcare providers. Plays a crucial role in enhancing patient care by ensuring that all administrative tasks are handled efficiently and accurately.
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Liaising between consultant and Patient
 </li>
 <li>
 Answering calls with professionalism and high quality
 </li>
 <li>
 Replying to queries and emails in a timely manner
 </li>
 <li>
 Medical admin Work (filling forms &ndash; scan requests-surgery bookings)
 </li>
 <li>
 Forwarding patients queries to consultant and aiding patients as much as they could
 </li>
 <li>
 Point of intersection between patient, hospital and consultant
 </li>
 <li>
 Arranging consultant diary according to consultant preference
 </li>
 <li>
 Replying to consultant emails and queries in a timely manner
 </li>
 <li>
 Matching clinics between hospitals and practice management database
 </li>
 <li>
 Booking and canceling patients appointments
 </li>
 <li>
 Arranging surgery for patients
 </li>
 <li>
 Adding new patient&rsquo;s info on Practice Management System (Compucare).
 </li>
 <li>
 Following up on patient&rsquo;s treatment plans with no Delays
 </li>
 <li>
 Arranging for patient scans
 </li>
 <li>
 Overseeing sending referrals for patients from consultant
 </li>
 <li>
 Invoicing for surgeries and services provided by consultant.
 </li>
 <li>
 Adding and canceling clinics.
 </li>
 <li>
 Settling payment with self-pay patients (before service)
 </li>
 <li>
 Sending trust pilot reviews invitations
 </li>
 <li>
 Adhere to workplace rules and codes of conduct
 </li>
 <li>
 Complying to line manager in work related tasks and instructions
 </li>
 <li>
 Chasing appointment authorization code
 </li>
 <li>
 Chasing embassies for logs.
 </li>
 <li>
 Updating subject lines and invoice logs to ensure smooth invoicing process
 </li>
 <li>
 Follow operational processes to avoid mistakes, delays and errors
 </li>
 <li>
 Complying with the line manager in work-related tasks and instructions
 </li>
 <li>
 Other duties within the job role as reasonably identified by the senior management team.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Fluent English speaker is a must
 </li>
 <li>
 A bachelor's degree in a related field.
 </li>
 <li>
 Previous experience as a personal assistant is preferred.
 </li>
 <li>
 Strong communication skills.
 </li>
 <li>
 Multitasker and Customer focused
 </li>
 </ul>
 
 
 
 
 
 Working Days: Monday to Friday ( Saturday &amp; Sunday off )
 
 
 
 
 Working Hours: 11:00AM to 7:00PM
 
 
 
 
 Work Location: Heliopolis, Cairo
 
 
 
 
</div>

Medical Personal Assistant - Fluent English Speaker

Explore 883+ Customer service representative english speaker in Cairo this March. Find roles across top companies and apply now to boost your career.

883 customer service representative english speaker jobs In Cairo

Customer Service Representative-English speaker

Customer Service Representative-English speaker

Customer Service Representative - C1 English Speaker

Monolingual Customer Support Representative (English Speaker)

Inside Sales Representative Arabic Speaker

UAE Customer Care Advisor (Non-voice)

Medical Personal Assistant - Fluent English Speaker