operations specialist

application support specialist Jobs in Cairo

application support specialist

b2b operations specialist | london cab Jobs in Cairo

b2b operations specialist | london cab

bms/elv site specialist

cairo cabin crew opportunities (dubai based, relocation provided) Jobs in Cairo

b2b operations specialist london cab

Abou Ghaly Motors

<div>
 
 Job Purpose
 
 
 
 Responsible for managing and optimizing daily B2B transportation operations to ensure reliable service delivery, cost efficiency, and full SLA compliance. The role supports planning, execution, performance monitoring, and continuous improvement while acting as a key point of coordination between clients, drivers, vendors, and internal teams.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Manage daily B2B transportation operations to ensure on-time performance and service quality
 </li>
 <li>
 Plan and optimize routes, shifts, fleet allocation, and capacity based on client demand
 </li>
 <li>
 Monitor operational execution, handle incidents and escalations, and ensure quick resolution
 </li>
 <li>
 Ensure compliance with SLAs, KPIs, safety standards, and company policies
 </li>
 <li>
 Prepare and share daily, weekly, and monthly operational and performance reports
 </li>
 <li>
 Coordinate with on-ground teams, control rooms, drivers, and security teams
 </li>
 <li>
 Support client meetings, visits, audits, and operational reviews
 </li>
 <li>
 Identify operational gaps and drive process improvement initiatives
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in business, Operations, Logistics, or a related field
 </li>
 <li>
 Experience in corporate transportation, mobility, or ride-hailing operations is preferred
 </li>
 <li>
 2-4 years of experience in transportation, logistics, fleet, or B2B operations
 </li>
 <li>
 Strong knowledge of route planning, capacity planning, and operational execution
 </li>
 <li>
 Experience working with SLAs, KPIs, and client-facing operations
 </li>
 <li>
 Proficiency in Excel / Google Sheets and operational reporting with basic data analysis
 </li>
 </ul>
</div>

B2B Operations Specialist | London Cab

Confidential

<div>
 
 
 About the Company:
 
 
 
 A leading travel and lifestyle platform in the region, providing end-to-end solutions across flights, hotels, corporate travel, and fulfillment services. With a strong digital footprint and a customer-centric approach, the company serves both B2C and B2B segments, delivering efficient, technology-driven travel experiences across the region.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The
 
 Logistics Specialist
 
 is responsible for supporting and coordinating daily transportation and logistics operations, ensuring smooth communication with suppliers, accurate reporting, and reliable execution of logistics-related tasks. The role requires strong follow-up skills, attention to detail, and the ability to perform effectively in a fast-paced operational environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Coordinate transportation and logistics operations to ensure timely and efficient delivery service.
 </li>
 <li>
 Communicate with transportation suppliers and service providers to follow up on bookings, schedules, and operational updates.
 </li>
 <li>
 Maintain and update accurate records in the CRM system.
 </li>
 <li>
 Prepare, analyze, and maintain operational reports using Excel.
 </li>
 <li>
 Track shipments, transportation status, and service performance.
 </li>
 <li>
 Identify delays or operational issues and follow up until resolution.
 </li>
 <li>
 Ensure proper documentation and compliance with internal processes.
 </li>
 <li>
 Support internal teams with transportation-related information and updates.
 </li>
 <li>
 Maintain strong coordination between suppliers and internal stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements:
 
 
 <ul>
 <li>
 Experience in logistics or transportation operations, including supplier communication.
 </li>
 <li>
 Familiarity with CRM systems.
 </li>
 <li>
 Strong proficiency in Microsoft Excel (reporting and data tracking).
 </li>
 <li>
 Strong coordination, follow-up, and problem-solving skills.
 </li>
 <li>
 Reliable, detail-oriented, and organized.
 </li>
 <li>
 Flexible and adaptable in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Logistics, Supply Chain, or related field.
 </li>
 <li>
 1 - 3 years of relevant experience in transportation or logistics operations.
 </li>
 </ul>
</div>

Logistics Operations Specialist

Foodics

<div>
 
 The Role in a Nutshell 💡
 
 
 
 We are seeking a talented Integration Operations Specialist to join our team at Foodics. In this role, you will drive seamless integrations between Foodics and third-party platforms, ensuring our partners unlock the full value of our ecosystem. You'll need a sharp analytical mindset, strong problem-solving skills, and excellent communication abilities&mdash;particularly in simplifying complex technical concepts for technical and non-technical stakeholders.
 
 
 
 Why This Role Matters ❓
 
 
 
 This position is a unique blend of business and technology. It gives you the chance to deepen your expertise in F&amp;B industry solutions and B2B system integrations while serving as the go-to technical advisor for our partners. You'll expand your skills in both technical consulting and stakeholder management&mdash;without being required to code daily&mdash;while still being recognized as the integration expert within the ecosystem.
 
 
 
 What You'll Do 🚀
 
 
 
 <ul>
 <li>
 Guide partners and service providers on best practices for Foodics API integrations
 </li>
 <li>
 Lead technical discussions with B2B partners and manage communications with external companies
 </li>
 <li>
 Run daily meetings with global partners and stakeholders, providing technical support and advising on Foodics Marketplace listings
 </li>
 <li>
 Perform end-to-end testing, troubleshooting, and validation of integrations to ensure compliance and quality
 </li>
 <li>
 Collaborate with internal teams (Product, Engineering, etc.) to support the rollout of new features impacting integrations
 </li>
 <li>
 Manage a wide variety of integration use cases, including Online Ordering, Loyalty, Accounting, ERP, Delivery Management, Digital Receipts, Table Payments, and Reservations
 </li>
 <li>
 Research industry trends and competitive solutions to identify and recommend optimal integration strategies
 </li>
 <li>
 Gather and document technical requirements, providing expert recommendations on design and implementation
 </li>
 <li>
 Ensure all integrations adhere to compliance standards and deliver seamless implementation between Foodics and partner systems
 
 
 </li>
 </ul>
 
 What We're Looking For 👀
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Computer Science, or related field
 </li>
 <li>
 1-2 years of experience in integrations, technical consulting, or similar roles
 </li>
 <li>
 Solid understanding of web services, RESTful APIs, webhooks, and middleware solutions
 </li>
 <li>
 Hands-on experience with API and webhook monitoring tools (e.g., Datadog) and ticketing/project management tools (e.g., Jira, Trello)
 </li>
 <li>
 Proven ability to manage complex integration projects in enterprise environments
 </li>
 <li>
 Excellent analytical, troubleshooting, and problem-solving skills
 </li>
 <li>
 Strong communication and stakeholder management abilities
 </li>
 <li>
 Attention to detail with the ability to work effectively under pressure
 </li>
 <li>
 Skilled at translating technical concepts into clear, business-friendly language
 
 
 </li>
 </ul>
 
 Who Thrives in This Role 🌟
 
 
 
 <ul>
 <li>
 Familiarity with the F&amp;B industry and related platforms (e.g., online ordering, delivery management, loyalty, accounting, ERP)
 </li>
 <li>
 Understanding of programming languages and integration platforms
 </li>
 <li>
 Proficiency in data mapping and middleware technologies
 </li>
 <li>
 Strong project management skills with the ability to manage multiple initiatives simultaneously
 
 
 </li>
 </ul>
 What We Offer You❗
 
 
 We believe you will love working at Foodics!
 
 
 <ul>
 <li>
 We have an inclusive and diverse culture that encourages innovation and flexibility
 </li>
 <li>
 We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment
 </li>
 <li>
 Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry
 </li>
 <li>
 We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company
 </li>
 </ul>
</div>

Integrations Operations Specialist

<div>
 We are looking for a seasoned Product Manager to lead the evolution of our Ride-Hailing
 
 
 SaaS platform, which serves both B2C and B2B markets. This role involves managing our
 
 
 current operational product, while also driving the development of a next-generation,
 
 
 visionary platform that expands our capabilities and market reach.
 
 
 You'll work closely with cross-functional teams to ensure the current product continues to
 
 
 deliver value, while shaping the future of mobility through strategic innovation.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Own and evolve the current ride-hailing product, ensuring stability, performance, and customer satisfaction across B2C and B2B users
 </li>
 <li>
 Lead the vision and roadmap for the next-generation platform, aligning business goals and emerging market needs
 </li>
 <li>
 Conduct deep market research, user interviews, and competitive analysis to inform product decisions
 </li>
 <li>
 Translate strategic goals into actionable product requirements and user stories
 </li>
 <li>
 Collaborate with engineering, design, operations, and commercial teams to deliver high-impact features
 </li>
 <li>
 Prioritize initiatives across both products based on business value, customer impact, and technical feasibility
 </li>
 <li>
 Engage with B2B clients to understand operational needs and tailor solutions accordingly
 </li>
 <li>
 Monitor product performance using analytics and KPIs; iterate based on insights and feedback
 </li>
 <li>
 Ensure scalability, compliance, and localization across different regions and customer segments
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 5+ years of product management experience, ideally in mobility, transportation, or SaaS platforms
 </li>
 <li>
 Proven success in managing live products while simultaneously building new ones
 </li>
 <li>
 Strong understanding of ride-hailing business models, dispatch systems, and fleet management
 </li>
 <li>
 Experience working with cross-functional teams in agile environments
 </li>
 <li>
 Excellent communication, stakeholder management, and problem-solving skills
 </li>
 <li>
 Familiarity with product analytics tools and data-driven decision-making
 </li>
 <li>
 Technical background or experience working closely with engineering teams is a plus
 </li>
 <li>
 Experience with ERP or CRM integrations
 </li>
 <li>
 Knowledge of API ecosystems and third-party integrations
 </li>
 </ul>
</div>

Product Manager

Nestlé

<div>
 
 Job Title: Customer Service Specialist
 
 
 
 
 Position Snapshot
 
 
 
 Company: Nestl&eacute; Business Solutions
 
 
 Full-time/Hybrid mode
 
 
 
 About Us
 
 
 
 
 Nestl&eacute; Business Solutions (NBS)
 
 is at the heart of the Nestl&eacute; Group. We provide Supply Chain, Financial, HR, Digital &amp; Social Media, CRM and Consumer Engagement services to enable Nestl&eacute; &mdash; and iconic brands like Nespresso &mdash; to engage with millions of consumers worldwide.
 
 
 We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
 
 
 
 If this describes you and you are looking to join a business where you can really add value &mdash; supporting the Customer Relationship Center (CRC) of the premium brand Nespresso &mdash; then this is your opportunity to join Nestl&eacute; Business Services (NBS) and be part of the Nespresso experience.
 
 
 
 
 At Nestl&eacute; Business Services (NBS), diversity and inclusion are core values. If you have any specific needs, count on us to adapt your position.
 
 
 
 
 Position Summary
 
 
 
 
 For our Nestl&eacute; Business Services, we are currently looking for a Customer Service Specialist to work the Nespresso brand. This professional will be responsible for all the front office contacts with customers.
 
 
 
 
 A Day in the Life of...
 
 
 
 <ul>
 <li>
 Engage with customers across various communication channels, including voice, email, and chat, for both B2C and B2B channels.
 </li>
 <li>
 Welcome customers and effectively identify their needs to provide tailored solutions.
 </li>
 <li>
 Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.
 </li>
 <li>
 Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.
 </li>
 <li>
 Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement.
 </li>
 <li>
 Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making.
 </li>
 <li>
 Spark customer interest by showcasing our complete product offerings and their benefits.
 
 
 </li>
 </ul>
 
 What Will Make You Successful
 
 
 
 <ul>
 <li>
 One to two years of experience in a customer-engagement services (mandatory)
 </li>
 <li>
 Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)
 </li>
 <li>
 Fluent in English (C1 level)
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Ability to multitask effectively
 </li>
 <li>
 Positive mindset with a strong eagerness to learn and collaborate as a team player
 </li>
 <li>
 Strong organizational and prioritization skills to excel in a fast-paced environment
 </li>
 <li>
 Demonstrated work ethic and respectfulness
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 At NBS, we prioritize our talent and are committed to fostering an engaging environment where our teams can excel in their professional performance while also supporting personal development and work-life balance. By joining us, you will benefit from:
 
 
 
 <ul>
 <li>
 Development of expertise in Nestl&eacute;&rsquo;s Shared Services Business
 </li>
 <li>
 Enjoy exclusive access to the Nespresso Credit Club, allowing you to purchase Nespresso products with special conditions as part of your employee benefits
 </li>
 <li>
 Immersion in a culturally diverse team
 </li>
 <li>
 Opportunities for local and international exposure
 </li>
 <li>
 Flexible working environment
 </li>
 <li>
 Engagement and well-being activities
 </li>
 <li>
 Competitive salary with an annual bonus based on performance
 </li>
 <li>
 Meal allowance card
 </li>
 <li>
 Access to a credit club
 </li>
 <li>
 Flexible benefits: Choose the options that best suit your needs (e.g., health insurance, gym memberships, professional training, etc.)
 </li>
 <li>
 Membership in the Nestl&eacute; Club, offering discounts with various partners
 </li>
 <li>
 Complimentary high-quality coffee at the office
 </li>
 <li>
 Special discounts for employees at select retailers
 </li>
 <li>
 Provision of company equipment tailored to professional needs
 </li>
 <li>
 On-site medical support available at our office
 </li>
 <li>
 Access to e-learning courses and training programs to help you achieve your career goals
 </li>
 <li>
 Opportunities for career progression and international career possibilities
 </li>
 </ul>
</div>

CRC Coffee Specialist

Talaat Moustafa Group

<div>
 
 We are seeking a dynamic and motivated Operations Specialist to join our team. As an Operations Specialist at TMG, you will play a crucial role in ensuring the smooth and efficient operations of our shopping centers. This is an excellent opportunity for a recent graduate who is eager to learn and grow within a prominent real estate organization.
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Assist in overseeing the day-to-day operations of multiple shopping centers managed by TMG.
 </li>
 <li>
 Collaborate with property managers and maintenance teams to ensure facilities are well-maintained and operational.
 </li>
 <li>
 Monitor and optimize operational processes to improve efficiency and tenant satisfaction.
 </li>
 <li>
 Assist in budget planning and control for operational expenses.
 </li>
 <li>
 Coordinate with vendors and contractors to ensure timely completion of maintenance and repair projects.
 </li>
 <li>
 Conduct regular inspections to identify operational issues and implement corrective actions.
 </li>
 <li>
 Assist in the implementation of health, safety, and environmental policies and procedures.
 </li>
 <li>
 Support in tenant relations and resolving operational issues promptly.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Management, Real Estate, or a related field (fresh graduates are welcome to apply).
 </li>
 <li>
 Strong organizational and time-management skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Ability to work effectively both independently and as part of a team.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
 </li>
 </ul>
 
 
</div>

Operations Specialist

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 
 Fleet Specialist
 
 
 
 You will be responsible for overseeing the daily operations of the company's fleet of vehicles, ensuring efficient and cost-effective transportation of goods and services. This role involves managing fleet suppliers in terms of leasing and maintenance, coordinating drivers, ensuring compliance with regulations, and optimising fleet performance.
 
 
 The Fleet Specialist plays a critical role in maintaining the safety, reliability, and efficiency of the fleet.
 
 
 
 Position
 
 
 
 As the Fleet Specialist in the Fleet &amp; Facilities Department, you will be responsible for
 
 
 <ul>
 <li>
 Fleet Operations Manage daily fleet activities, including vehicle scheduling, and driver coordination to ensure efficiency, Address driver concerns and resolve any issues related to fleet operations also to implement and enforce fleet policies and procedures to ensure efficient operations
 </li>
 <li>
 Maintenance &amp; Repairs Oversee preventive maintenance and repairs, ensuring all vehicles remain in optimal working condition. Coordinate with external maintenance staff and external service providers for repairs and servicing. Maintain accurate records of vehicle maintenance, inspections, and repairs
 </li>
 <li>
 Compliance &amp; Safety Ensure adherence to all legal, regulatory, and safety requirements while conducting regular fleet audits. Investigate and report accidents or incidents involving fleet vehicles
 </li>
 <li>
 Cost &amp; Budget Management Monitor expenses, optimize fuel efficiency, and implement cost-saving measures within the approved budget
 </li>
 <li>
 Reporting &amp; Documentation Maintain accurate records including vehicle logs, maintenance records, and driver schedules. Track fleet performance metrics, and provide reports to management
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Logistics, Transportation Management, or a related field is preferred
 </li>
 <li>
 1-3 years of proven experience in fleet management
 </li>
 <li>
 Fluent English &amp; Arabic
 </li>
 <li>
 Strong knowledge of fleet operations, vehicle maintenance, and regulatory compliance
 </li>
 <li>
 Excellent organizational and problem-solving skills
 </li>
 <li>
 Strong communication and leadership skills, with the ability to manage drivers and coordinate with stakeholders
 
 
 </li>
 </ul>
 
 What To Expect
 
 
 
 Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
 
 
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 Next Steps
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
</div>

Fleet Specialist

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