agent software engineer, integrations Jobs in New York

agent software engineer, integrations

associate software engineer Jobs in New York

associate software engineer

backend software engineer, cloudkitchens - new york city Jobs in New York

backend software engineer, cloudkitchens - new york city

product engineer, backend Jobs in New York

product engineer, backend

resilience engineer intern Jobs in New York

resilience engineer intern

backend engineer

CloudKitchens

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.
 <br/>
 <br/>
 We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they&rsquo;re in. Every time we launch a new facility we create jobs in that neighborhood, and we&rsquo;re proud to provide a wide range of cuisines and options for healthy food at an affordable price.
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 <br/>
 We're changing the game for restaurateurs whether they&rsquo;re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.
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 <br/>
 Our engineering effort spans infrastructure, platforms, and product development, driving innovation and excellence. Whether optimizing systems, building tools for developers, or creating user-facing features, your work will have a direct impact on real-world problems.
 <br/>
 <br/>
 We are seeking Backend Engineers who are excited to contribute at all levels - whether you specialize in infrastructure, platform, or product-focused development.
 <br/>
 <br/>
 Check our tech blog to find out more about what we&rsquo;re building.
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 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 As a Backend Engineer, you&rsquo;ll design, implement, and optimize systems that power mission-critical applications. Your role will adapt to your strengths and interests, with opportunities to focus on:
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 <br/>
 <ul>
  <li>
   Infrastructure: Build and maintain scalable, secure, and high-performance systems to ensure operational reliability.
  </li>
  <li>
   Platform: Develop robust APIs and developer tools to improve team efficiency and scalability.
  </li>
  <li>
   Product: Engineer backend services that support customer-facing applications and deliver seamless user experiences.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Core Responsibilities
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Architect and implement scalable backend systems and APIs.
  </li>
  <li>
   Ensure high system performance, reliability, and security.
  </li>
  <li>
   Collaborate with product managers, designers, and other engineers to deliver end-to-end solutions.
  </li>
  <li>
   Participate in code reviews, testing, and documentation to maintain high-quality standards.
  </li>
  <li>
   Mentor junior engineers or take on leadership roles, depending on your seniority.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 We value diversity of experience and are looking for individuals passionate about solving complex problems.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Proficiency in backend programming languages like Java, Go, or Node.js.
  </li>
  <li>
   Familiarity with relational and/or NoSQL databases (e.g., PostgreSQL, MongoDB, Redis).
  </li>
  <li>
   Experience with cloud platforms like AWS, Google Cloud, or Azure.
  </li>
  <li>
   Understanding of RESTful APIs, microservices, and distributed systems.
  </li>
  <li>
   Strong debugging and problem-solving skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications (for Senior Levels)
 </strong>
 :
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 <br/>
 <ul>
  <li>
   Experience with containerization technologies like Docker and Kubernetes.
  </li>
  <li>
   Knowledge of CI/CD pipelines and DevOps practices.
  </li>
  <li>
   Exposure to large-scale data processing or event-driven architectures.
  </li>
  <li>
   Leadership experience in team projects or mentoring roles.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Growing market: You&rsquo;ll be focused on an $80 billion market that&rsquo;s projected to reach at least $500 billion by 2030 in the US alone.
  </li>
  <li>
   Changing the restaurant industry: You&rsquo;ll be part of a team that helps restaurants succeed in online food delivery.
  </li>
  <li>
   Collaborative environment: You will work with a talented and diverse team that values innovation and learning. You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you&rsquo;ll work closely with other teams to ensure our customer&rsquo;s success.
  </li>
  <li>
   Career Growth: Opportunities for advancement across engineering tracks, from individual contributors to leadership roles.
  </li>
  <li>
   Exciting Projects: Contribute to products and systems used by millions worldwide.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What else you need to know
 </strong>
 :
 <br/>
 <br/>
 We believe that people do their best work when they are together. As a company, we&rsquo;re in the marketplace of ideas and innovation. When you&rsquo;re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we&rsquo;re better as a team in-person. That&rsquo;s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at CloudKitchens.
</div>


Backend Software Engineer, CloudKitchens - New York City

Headway

<div>
 Headway&rsquo;s mission is a big one &ndash; to build a new mental health care system everyone can access. We&rsquo;ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
 <br/>
 <br/>
 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don&rsquo;t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
 <br/>
 <br/>
 Headway was founded in 2019. Since then, we&rsquo;ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We&rsquo;re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
 <br/>
 <br/>
 We want your time here to be the most meaningful experience of your career.
 <strong>
  Join us, and help change mental healthcare for the better.
  <br/>
  <br/>
 </strong>
 <strong>
  About Engineering At Headway
  <br/>
  <br/>
 </strong>
 Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).
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 <br/>
 <strong>
  Principles That Guide Us
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Focus on the mission: We view software as a means of affecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they&rsquo;re facing.
  </li>
  <li>
   Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
  </li>
  <li>
   Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
  </li>
  <li>
   Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Tools We Use
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Languages: Python 3, TypeScript
  </li>
  <li>
   Libraries &amp; Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js
  </li>
  <li>
   Datastores: Postgres, Redis
  </li>
  <li>
   Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
  </li>
  <li>
   Monitoring: Datadog, PagerDuty, Sentry
  </li>
  <li>
   Version Control: Github, PagerDuty
  </li>
  <li>
   Vulnerability Management: Snyk, Semgrep
  </li>
  <li>
   Cloud Security: Lacework
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Projects We&rsquo;re Working On
  <br/>
  <br/>
 </strong>
 There is a lot that we're building at Headway, but here are a few projects to give you an idea of the problems we're tackling.
 <br/>
 <br/>
 <ul>
  <li>
   Financial Processing and Bookkeeping: One way to think about Headway is that we help thousands of independent providers operate a small practice. Having detailed and accurate financial systems is critical to their success. Their livelihood depends on us and as their trusted partner, we take that seriously.
  </li>
  <li>
   Claims Management and Insurance Processing: We make a guarantee to patients when they seek care that they will have a predictable cost with us. We make a guarantee with providers that they will have easy insurance operations. Meanwhile, Headway processes hundreds of thousands of claims monthly across all states, all major insurance networks and governmental programs. Our systems must be up to the task.
  </li>
  <li>
   Internal Tooling Platform: In healthcare there is always a human component. Engineers build internal tools for multiple non-technical teams and need a scalable, quality platform to deliver them. This platform supports tools for our CX team who is interfacing directly with patients and providers, our ops team who is dealing with claims denials and escalations, and our medical team who is dealing with care quality.
  </li>
  <li>
   Therapist practice management: Building a best-in-class platform for Headway therapists to manage their patients, appointments, payments, and more.
  </li>
  <li>
   Patient search and matching: Transforming the therapist search experience and becoming the trusted guide for patients to find the right therapist.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems. Below are some additional experiences we think help engineers succeed at Headway.
 <br/>
 <br/>
 <strong>
  For All Engineers
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You have experience working on systems that power businesses and support modern web applications.
  </li>
  <li>
   Strong understanding of at least one programming language and comfortability with others
  </li>
  <li>
   Shaped work to achieve company and team goals
  </li>
  <li>
   Flexed into new technical and non-technical areas as projects require
  </li>
  <li>
   Committed team member supporting the growth of those around them
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  For Senior Engineers
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Designed software architecture at the systems-level
  </li>
  <li>
   Led shaping of technical requirements, roadmaps, and strategy
  </li>
  <li>
   Led and mentored teams of engineers
  </li>
  <li>
   Evaluated new technologies and build vs. buy decisions
  </li>
  <li>
   Recruited, interviewed, and on-boarded engineers
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our interview process
  <br/>
  <br/>
 </strong>
 After you apply to Headway, here are some details of what to expect during the interview process.
 <br/>
 <br/>
 <ul>
  <li>
   Initial screen: You&rsquo;ll connect with someone in recruiting so you can learn more about the team, Headway&rsquo;s mission and exciting growth, and we can get a better idea of your background.
  </li>
  <li>
   First round: You'll meet with an engineer on the team to do some live coding and learn more about the engineering team.
  </li>
  <li>
   Final rounds: You&rsquo;ll meet several more team members for technical and non-technical interviews and leave with a fuller picture of what it&rsquo;s like to work at Headway.
  </li>
  <li>
   References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation And Benefits
  <br/>
  <br/>
 </strong>
 The expected base pay range for this position is $164,900 - $233,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.
 <br/>
 <br/>
 <em>
  We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Benefits offered include:
  </li>
  <ul>
   <li>
    Equity Compensation
   </li>
   <li>
    Medical, Dental, and Vision coverage
   </li>
   <li>
    HSA / FSA
   </li>
   <li>
    401K
   </li>
   <li>
    Work-from-Home Stipend
   </li>
   <li>
    Therapy Reimbursement
   </li>
   <li>
    16-week parental leave for eligible employees
   </li>
   <li>
    Carrot Fertility annual reimbursement and membership
   </li>
   <li>
    13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
   </li>
   <li>
    Flexible PTO
   </li>
   <li>
    Employee Assistance Program (EAP)
   </li>
   <li>
    Training and professional development
    <br/>
   </li>
  </ul>
 </ul>
 We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem &ndash; across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.
 <br/>
 <br/>
 Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
 <br/>
 <br/>
 Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here.
 <br/>
 <br/>
</div>


Senior Backend Software Engineer

Radar

<div><p><b>About the role</b></p><p>
We're looking for Backend Product Engineers to extend the core Radar platform. Our daily traffic is 1 Billion API calls / day (15,000 requests / second) so you will be operating at scale. This role can either be in our NYC HQ or remote in the US.</p><p><b>
How we work:</b></p><p>
Most of our engineering team are former technical co-founders or former Radar interns from schools like Waterloo and CMU. Most engineers at Radar fit one of two molds, technically: either Staff level expertise in one stack, or &quot;Multi-Stack&quot; at any level. We say &quot;Multi-Stack&quot; because &quot;Full-Stack&quot; has the connotation of &quot;Frontend and Backend&quot;, but Radar Engineers might also work on Mobile or Data engineering. Not that you need to be an expert in all of those, but a desire to learn, jump around to different stacks, and get things done is the important part.</p><p>
We care a lot about shipping fast and talking to customers. We're committed to our product vision of full-stack location infrastructure, but we also know that customer feedback is a treasure map to gold. Even though Slack is the brain of our company, working together in-person in our NYC HQ is the fastest way for us to get things done. We meet on Mondays to plan out work for the week in small groups and use Linear for planning. All projects are run by an Engineering lead, an executive and a Go-to-Market lead. Engineers figure out what to build, talk to customers, talk to prospects, help close them, get them live and make them successful.</p><p>
One of our most important company values is &quot;Walk a mile,&quot; as in walking a mile in the customer's shoes, but also as in literally walking a mile, getting up from your desk and developing a deep understanding of how location services behave in the real world. To us, a week is a long time, and we expect to ship big things every week.</p><p><b>
The stack:</b></p><p>
The API layer is a Node.js TypeScript app.</p><p>
Our main backend service is a geospatial database written in Rust that we call HorizonDB.</p><p>
We use MongoDB, S3/Athena, Redis, and Airflow.</p><p>
Everything is deployed to AWS via Kubernetes on EKS using Terraform .</p><p>
Most engineers are in the on-call rotation.</p><p>
We sponsor OpenStreetMaps, MapLibre, and OpenAddresses.</p><p><b>
The hiring process:</b></p><p>
After a call with our CTO, we'll do several technical Zoom calls: code screen, coding round, and system design round. If those go well we'll invite you to our NYC HQ for a final round interview. You'll meet one of our co-founders, someone from outside engineering, and meet more people from Radar. We'll go into more depth about how we work to see if there is a match.</p><p><b>
What you&rsquo;ll do:</b></p><ul><li><p>
Work on core Radar products using TypeScript, Rust, Python and Scala</p></li><li><p>
Work on features across the backend API layer and offline pipelines</p></li><li><p>
Have your work power 1 Billion API calls / day</p></li><li><p>
Talk to Radar customers and prospects, hear their feedback, incorporate it into your work and make them successful</p></li></ul><p><b>
You should:</b></p><ul><li><p>
Think of yourself as a generalist engineer first, not tied to any particular stack</p></li><li><p>
Are interested in talking to customers or prospects and making them successful</p></li><li><p>
Are deeply curious about how things work, and have the tenacity to sit with hard problems and power through them</p></li></ul><p><b>
Bonus points if you:</b></p><ul><li><p>
Are a former technical co-founder</p></li><li><p>
Have worked on a high throughput, high growth SaaS application</p></li><li><p>
Have worked on geospatial infrastructure</p></li></ul><p><b>
You&rsquo;ll work with:</b></p><ul><li><p><b>
Nick Patrick</b>, Co-Founder and CEO</p></li><li><p><b>
Tim Julien</b>, CTO</p></li><li><p>
Our customers and prospects</p></li><li><p>
Our Customer Success, Sales Engineering, and Sales teams</p></li></ul><p><b>
About Us</b></p><p><b>
Radar</b> is location infrastructure for every product and service. Companies like Vercel, Panera, and T-Mobile use Radar's geofencing SDKs and maps APIs to power location-based experiences across hundreds of millions of devices worldwide.</p><p>
Founded in 2016, Radar is headquartered in New York, NY. Radar has raised $85.5M from leading venture capital firms including Accel and Insight Partners.</p><p><b>
Benefits &amp; Perks</b>:</p><ul><li><p>
Competitive compensation package, stock option grants, and a 401(k) plan with 4% employer match</p></li><li><p>
Medical, dental, and vision plans with 100% premiums covered, 12 weeks of paid parental leave, flexible spending accounts (FSAs), and more</p></li><li><p>
Unlimited PTO</p></li><li><p>
Fully stocked kitchen and weekly catered breakfast/lunch at our NYC office</p></li><li><p>
CitiBike and Wellhub (Gympass) memberships</p></li><li><p>
Monthly happy hours and team events</p></li></ul><p><i>
Benefits offering details will be provided if a candidate receives an offer. Benefits may also vary by location.</i></p><p><b>
Compensation:</b></p><p>
For candidates based in the United States, the base salary range for this full-time position is between $200,000 - $300,000/year with an opportunity for performance bonuses and incentives.</p><p>
In addition to cash compensation, Radar offers full-time employees stock option grants under its equity plan. This is a meaningful ownership stake in the company we provide to our employees as we build a category-defining company.</p><p><i>
Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Your exact offer may vary based on market location, job-related skills, experience, and relevant education or training.</i></p><p><i>
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.</i></p><p>
Compensation Range: $200K - $300K</p></div>

Product Engineer, Backend

Decagon

<div><p><b>About Decagon</b></p><p>
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.</p><p>
Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.</p><p>
We&rsquo;re an in-office company, driven by a shared commitment to excellence and velocity. Our values&mdash;<i>customers are everything</i>, <i>relentless momentum</i>, <i>winner&rsquo;s mindset</i>, and <i>stronger together</i>&mdash;shape how we work and grow as a team.</p><p></p><p><b>
About the Team</b></p><p>
The Agent Engineering team at Decagon deploys mission-critical AI agents to our customers that impact millions of users and directly drive Decagon&rsquo;s growth. You will build on our industry-leading AI agent platform, collaborate directly with customers and use your own creativity to devise long-term, scalable solutions.</p><p>
Our mission is to deliver magical support experiences &mdash; AI agents working alongside human agents to help users resolve their issues.</p><p></p><p><b>
About the Role</b></p><p>
At Decagon, integrations are core to the product. Our AI agents succeed when they embed deeply into customer systems, workflows, and data. As a Software Engineer, Integrations, you will design and build the connections that make this possible.</p><p>
You will work at the frontier of AI agent building, turning complex customer environments into scalable, productized integrations that strengthen Decagon&rsquo;s platform. Each integration you build compounds value, powering both immediate deployments and future customer launches.</p><p>
You will collaborate with Agent PMs, Product, and Engineering to ensure our agents not only connect to enterprise systems but also deliver reliable business outcomes. This role combines engineering, systems design, and product thinking. It is a fit for someone who enjoys solving challenging technical problems while seeing their work have direct impact with enterprise customers.</p><p></p><p><b>
In this role, you will</b></p><ul><li><p><b>
Build and maintain integrations</b>: Implement new integrations with customer systems and ensure existing ones remain reliable.</p></li><li><p><b>
Productize repeatable patterns</b>: Turn bespoke customer integrations into reusable, configurable solutions that accelerate future deployments.</p></li><li><p><b>
Support deployments</b>: Partner with Agent PMs during customer onboarding to scope, configure, and validate integrations</p></li><li><p><b>
Contribute to roadmap</b>: Surface insights from customer work to inform how Decagon should evolve its integration platform.</p></li><li><p><b>
Documentation &amp; knowledge sharing</b>: Create clear internal docs and playbooks so future integrations can be delivered faster.</p></li></ul><p></p><p><b>
Your background looks something like this</b></p><ul><li><p>
5+ years of experience in integrations, solutions engineering, or backend/API-focused roles (ideally in B2B SaaS).</p></li><li><p>
Strong technical skills with APIs, webhooks, and authentication standards (OAuth, SAML, etc.).</p></li><li><p>
Hands-on experience integrating with platforms like Zendesk, Salesforce, or similar enterprise SaaS.</p></li><li><p>
A track record of building integrations from scratch and making them production-ready.</p></li><li><p>
Comfort balancing customer-specific problem solving with building towards scalable, reusable solutions.</p></li><li><p>
Strong communication skills and a collaborative mindset&mdash;able to work closely with PMs, engineers, and customer stakeholders.</p></li><li><p>
Ability to thrive in a fast-paced, high-growth startup environment.</p></li></ul><p></p><p><b>
Even better</b></p><ul><li><p>
Experience building SDKs, middleware, or reusable integration frameworks.</p></li><li><p>
Familiarity with conversational AI, customer service automation, or agent deployments.</p></li><li><p>
Prior experience in customer-facing technical roles (solutions engineer, implementation engineer, etc.).</p></li></ul><p></p><p><b>
Benefits</b></p><ul><li><p>
Medical, dental, and vision benefits</p></li><li><p>
Take what you need vacation policy</p></li><li><p>
Daily lunches, dinners and snacks in the office to keep you at your best</p></li></ul><p></p><p><b>
Compensation</b></p><p>
$185K &ndash; $300K + Offers Equity</p><p>
Compensation Range: $185K - $300K</p></div>

Agent Software Engineer, Integrations

Spotify

<div><div><div><div><div><div>Engineering</div></div></div><div><div>
Data</div></div></div><div><div>
Permanent</div></div><div><div>
New York</div></div><div><div>
Our mission on the Advertising Product &amp; Technology team is to build a next generation advertising platform that aligns with our unique value proposition for audio and video. We work to scale the user experience for hundreds of millions of fans and hundreds of thousands of advertisers. This scale brings unique challenges as well as tremendous opportunities for our artists and creators.</div></div><div><div><div><br>
</div><div>The ads measurement team is dedicated to creating scalable, reliable data and backend systems that power our advertising ecosystem. Our mission is to enable seamless delivery of personalized, impactful ads while maintaining an exceptional user experience. As part of our team, you will play a key role in shaping and realizing our vision to enhance the advertising experience for our clients and establish Spotify as a market leader in advertising.</div><div><br>
</div><div>We are seeking engineers who are passionate about designing, developing, and maintaining robust and scalable systems. You will work closely with cross-functional teams to build data services and APIs that support our advertising platform, enabling innovative features and analytics. Positioned at the heart of our backend operations, you will assist product teams in driving high performance, reliability, and scalability across our systems. Our team culture emphasizes creative problem-solving, rapid iteration, execution, and collaboration.</div></div></div></div><div><div><p>
What You'll Do</p><ul><li>
Design, develop, and maintain high-performance backend services and APIs to power Spotify&rsquo;s advertising platform</li><li>
Additionally Maintain and enhance Spotify&rsquo;s measurement pipelines, ensuring they remain business-critical.</li><li>
Monitor and maintain critical systems and pipelines to ensure high availability, stability, and adherence to SLAs.</li><li>
Build and optimize ETL workflows to ensure data accuracy, efficiency, and scalability.</li><li>
Collaborate with cross-functional teams to implement new features, ensure system integration, and drive impactful outcomes.</li><li>
Write clean, testable, and maintainable code following best practices in software development.</li><li>
Debug, troubleshoot, and optimize existing systems to improve performance and reliability</li></ul></div></div><div><div><p>
Who You Are</p><ul><li>
Proven experience in backend and data engineering, with a balanced skill set in both domains or open to mastering both domains.</li><li>
Strong programming skills in languages such as Java, Python, Scala, or Kotlin.</li><li>
Hands-on experience with cloud platforms like GCP, AWS, or Azure.</li><li>
Familiarity with API design, microservice architecture, and frameworks like Spring Boot or gRPC.</li><li>
Knowledge of data processing frameworks such as Apache Beam, Scio, or Spark.</li><li>
Experience with database systems, both relational (e.g., PostgreSQL, MySQL) and non-relational (e.g., Cassandra, DynamoDB).</li><li>
Proficiency with orchestration tools like Airflow and streaming tools like Kafka or Pub/Sub.</li><li>
A commitment to agile software development practices, CI/CD, and test-driven development.</li><li>
Excellent problem-solving skills with a passion for optimizing both systems and data pipelines.</li></ul></div></div><div><div><p>
Where You'll Be</p><ul><li>
We offer you the flexibility to work where you work best! For this role, you can be within the Americas region as long as we have a work location.</li><li>
This team operates within the Eastern time zone for collaboration.</li></ul></div></div><div><div><p>
Learn about life at Spotify</p></div><div><div>
The United States base range for this position is $160,091.00 - $228,702.00, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays. This range encompasses multiple levels. Leveling is determined during the interview process. Placement in a level depends on relevant work history and interview performance. These ranges may be modified in the future.</div><div></div><div><br>
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what&rsquo;s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It&rsquo;s in our differences that we will find the power to keep revolutionizing the way the world listens.</div><div></div><div><br>
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we&rsquo;re here to support you in any way we can.</div><div></div><div><br>
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world&rsquo;s most popular audio streaming subscription service.</div></div></div><div></div><div><div><p><br>
Our global benefits</p></div><div></div><div><div>
Extensive learning opportunities, through our dedicated team, GreenHouse.</div></div><div></div><div><div>
Flexible share incentives letting you choose how you share in our success.</div></div><div></div><div><div>
Global parental leave, six months off - for all new parents.</div></div><div></div><div><div>
All The Feels, our employee assistance program and self-care hub.</div></div><div></div><div><div>
Flexible public holidays, swap days off according to your values and beliefs.</div></div></div></div><div></div>

Senior Data Engineer

InfoTrack US

<div><h3 class="jobSectionHeader"><b>About InfoTrack</b></h3><p>
InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.</p><p>
As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.</p><h3 class="jobSectionHeader"><b>
About the role</b></h3><p>
At InfoTrack, .NET Developers play a key role in transforming how legal professionals work. You&rsquo;ll design and scale backend systems, integrate cutting-edge technologies like LLMs and OCR, and partner closely with product and engineering teams to deliver software that streamlines critical legal processes.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Build and maintain backend services for AI-powered document extraction, e-filing, and workflow automation
</li><li>Integrate with LLM APIs, OCR tools, and court systems for seamless data flow
</li><li>Write and review scalable C# code in a microservices architecture
</li><li>Collaborate with PMs, partner companies, and engineers to scope and ship features
</li><li>Improve observability for AI features (logging, metrics, cost tracking)
</li><li>Stay current on AI/document processing tools and share insights
</li><li>Contribute to shared infrastructure and cross-functional development efforts
</li><li>Ensure quality through testing, code reviews, and process improvements
</li><li>Recommend product enhancements based on technical insights and user behavior
</li><li>Support related duties as part of a lean, high-impact team</li>
</ul><p><b>Requirements</b></p><ul>
<li>Proficient in C# and the .NET ecosystem
</li><li>Experience with Entity Framework, MS SQL, and third-party API integrations
</li><li>Familiar with microservice architecture, Git, CI/CD, and automated testing
</li><li>Strong debugging, problem-solving, and collaboration skills
</li><li>Comfortable working in Agile teams and independently scoping work
</li><li>Entrepreneurial mindset with awareness of business tradeoffs
</li><li>Strong written and verbal communication skills for cross-team and external collaboration
</li><li>Exposure to LLM APIs, including monitoring and cost observability
</li><li>Experience with OCR tools (e.g., Azure Document Intelligence, Google Document AI, Tesseract)
</li><li>Skilled in prompt design (zero-shot, few-shot, chain-of-thought) for reliable outputs
</li><li>Experience reducing AI hallucinations via prompting, model selection, and post-processing
</li><li>Hands-on experience integrating OpenAI, Azure OpenAI, or Anthropic APIs at scale
</li><li>Familiarity with MongoDB, React, or other modern frontend/NoSQL technologies
</li><li>Understanding of observability, cloud infrastructure, and containerization (Azure, AWS, Docker, Kubernetes)
</li><li>Awareness of vector databases and semantic search
</li><li>Familiarity with unit, integration, performance, and smoke testing
</li><li>Experience monitoring and optimizing system performance (latency, throughput, token limits, memory usage)</li>
</ul><p><b>Compensation</b></p><p>
The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions, equity, and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications.</p><p>
$110,000 - $140,000 base pay</p><p><b>
Benefits</b></p><p><b>
What Sets InfoTrack apart</b><br>
At InfoTrack, we&rsquo;re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you&rsquo;re here and supports you when you&rsquo;re not. We built our benefits package to prove that we&rsquo;re committed to you having everything you need.</p><p>
Our benefits guide, located here, illustrates what we offer full-time employees and a sneak preview is below:</p><ul>
<li>401(k) Match
</li><li>Medical, Dental, &amp; Vision Insurance- 85% of employee premiums are covered by InfoTrack, and 70% for your family premiums</li>
<li>Employer-funded Short/Long-Term Disability, Life, and Accidental Death &amp; Dismemberment (AD&amp;D) Insurance
</li><li>20 Days of Paid Time Off (PTO)
</li><li>11 Paid Holidays</li>
<li>&ldquo;Be Me Time&rdquo; off for mental health, re-charging, volunteering</li>
<li>Matching Gift Program</li>
<li>Monthly Internet Stipend for Remote Employees
</li></ul><p><b>Our Commitment</b></p><p>
We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.</p><p>
InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.</p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p></div><p></p>

.NET Developer

Inspira Education

<div>
 <strong>
  About Inspira Education
  <br/>
  <br/>
 </strong>
 Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities.
 <br/>
 <br/>
 As the world&rsquo;s leading network of top admissions coaches in medical, legal, business, and college studies, we&rsquo;re building software and services in one place&mdash;disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide.
 <br/>
 <br/>
 As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer).
 <br/>
 <br/>
 <strong>
  The Role
  <br/>
  <br/>
 </strong>
 This is not your typical ops role.
 <br/>
 <br/>
 We&rsquo;re looking for someone to take full ownership of the operational engine behind a fast-growing, mission-driven education business. You&rsquo;ll oversee and improve the systems that sit at the heart of our company, including student-counselor matching, global counselor recruitment, customer support escalations, CRM workflows, and the launch of new products and services.
 <br/>
 <br/>
 This role is about more than maintaining operations. It&rsquo;s about scaling them. You&rsquo;ll design and lead complex, cross-functional initiatives that directly impact our students&rsquo; outcomes and our counselors&rsquo; success. You&rsquo;ll be the go-to person for making sure every operational piece fits together, from backend automation to human interactions.
 <br/>
 <br/>
 You&rsquo;ll work directly with the founders and collaborate closely with leaders across sales, marketing, product, and technology. Your work will touch every part of the customer journey, and you&rsquo;ll play a critical role in helping us scale our infrastructure and deliver a best-in-class experience at every step.
 <br/>
 <br/>
 <strong>
  This is a hybrid role based in NYC, with a few days per week in our Midtown Manhattan office.
  <br/>
  <br/>
 </strong>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <strong>
  Customer Operations &amp; Matching
  <br/>
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own and optimize the student-counselor matching process to ensure high-quality outcomes and fast turnaround times
  </li>
  <li>
   Build logic-based workflows using HubSpot and automation tools
  </li>
  <li>
   Analyze matching performance and improve allocation processes
  </li>
  <li>
   Manage and develop a team of student success managers
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Build &amp; Run the Counselor Supply Engine
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead recruitment, onboarding, training, and quality management of our global counselor network
  </li>
  <li>
   Oversee high-volume hiring pipelines with internal and external recruiters
  </li>
  <li>
   Maintain performance benchmarks and conduct regular quality audits
  </li>
  <li>
   Manage and scale a team of high-volume recruiters and sourcers
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Success &amp; Escalations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead our customer support and escalation teams to ensure timely, empathetic resolution of issues
  </li>
  <li>
   Develop SOPs and escalation protocols to ensure consistent service quality
  </li>
  <li>
   Monitor and improve NPS, CSAT, and refund rates through structured feedback loops
  </li>
  <li>
   Track performance of the escalation team against key KPIs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operational Systems &amp; Infrastructure
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own our operations stack&mdash;including HubSpot CRM&mdash;to ensure seamless cross-team collaboration
  </li>
  <li>
   Design and implement scalable processes, automations, and documentation
  </li>
  <li>
   Maintain data hygiene and create reporting systems to support visibility and decision-making
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Launch New Products &amp; Features
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead operational planning and execution for new services, pilots, and rollouts
  </li>
  <li>
   Collaborate cross-functionally with Product, Sales, and Marketing to ensure launch readiness
  </li>
  <li>
   Ensure backend systems, training, and support are in place for smooth go-to-market execution
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   7+ years of experience managing and scaling teams in operations, customer success, or program management
  </li>
  <li>
   3+ years of people management experience
  </li>
  <li>
   Experience handling customer escalations with empathy and clarity
  </li>
  <li>
   Background in recruiting or managing service providers (e.g., coaches, tutors, consultants) is a strong plus
  </li>
  <li>
   Proven experience in a startup or high-growth service or marketplace environment
  </li>
  <li>
   Deep ownership mindset with the ability to toggle between big-picture strategy and on-the-ground execution
  </li>
  <li>
   Experience building workflows in tools like HubSpot, Salesforce, or Airtable
  </li>
  <li>
   Strong detail orientation without losing sight of the broader mission
  </li>
  <li>
   Collaborative, no-ego, hard-working team player who thrives in a fast-paced environment
   <br/>
   <br/>
  </li>
 </ul>
 What We Look For
 <br/>
 <br/>
 <ul>
  <li>
   A passion for building meaningful, authentic connections
  </li>
  <li>
   A positive, solutions-oriented mindset with a strong sense of ownership
  </li>
  <li>
   Curiosity and a desire to learn, experiment, and improve
  </li>
  <li>
   Resilience and persistence in the face of challenges
  </li>
  <li>
   Enthusiasm that motivates others and adaptability in a fast-changing environment
  </li>
  <li>
   High energy, strong follow-through, and a drive to get things done
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why you'll love Inspira
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Amazing people with a great vision and values
  </li>
  <li>
   Ability to work directly with co-founders and drive impact super quickly
  </li>
  <li>
   Your work directly impacts the lives and careers of students across the globe
  </li>
  <li>
   100% coverage of health, vision, and dental benefits
  </li>
  <li>
   Flexible Paid-time Off
  </li>
  <li>
   Ownership - Significant Company Equity as part of a compensation package
  </li>
  <li>
   Learning and Development Budget
  </li>
  <li>
   Retirement Savings Plans - 401k with matching
  </li>
  <li>
   Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
  </li>
  <li>
   Note: certain benefits are not provided to 1099 contract worker
   <br/>
   <br/>
  </li>
 </ul>
 Interested in learning more about Inspira Education, please visit Inspira Education Group.
 <br/>
 <br/>
 <em>
  Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information,
 </em>
 <em>
  sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.
 </em>
</div>


Director of Operations

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