barista - specialty coffee - perimeter mall

barista

airport lounge bartender

associate territory manager - atlanta Jobs in Atlanta

associate territory manager - atlanta

barista - hilton atlanta and towers Jobs in Atlanta

barista - hilton atlanta and towers

barista - specialty coffee - perimeter mall Jobs in Atlanta

barista hilton atlanta and towers

Hilton

<div>Barista - Hilton Atlanta and Towers
The Hilton Atlanta is seeking a full-time barista to join their Food &amp; Beverage team! Find us in Downtown Atlanta, within six blocks of attractions, including Centennial Olympic Park and the Georgia Aquarium. The Market Place is a fast paced caf&eacute; and sundry shop that serves gourmet goods on the fly, from specialty coffees to artisanal sandwiches.
 
 
Ideal candidate has strong hospitality skills and previous customer service experience in a similar setting. Seeking someone who is a team player and communicates well with others. Prior cashier/barista experience preferred but not required.
What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:<ul><li>
Go Hilton travel program: 100 nights of discounted travel</li><li>
Access to your pay when you need it through DailyPay</li><li>
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!</li><li>
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents</li><li>
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications</li><li>
Flexible shifts and days off</li><li>
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care</li><li>
Mental health resources including free counseling through our Employee Assistance Program</li><li>
Best-in-Class Paid Time Off (PTO)</li><li>
401K plan and company match to help save for your retirement 
<ul><li>Available benefits may vary depending upon property-specific terms and conditions of employment</li></ul></li></ul>
What will I be doing?
Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order. Performs general cleaning tasks to adhere to health and safety standards.
What are we looking for? 
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:<ul><li>
Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>
Integrity - We do the right thing, all the time.</li><li>
Leadership - We're leaders in our industry and in our communities.</li><li>
Teamwork - We're team players in everything we do.</li><li>
Ownership - We're the owners of our actions and decisions.</li><li>
Now - We operate with a sense of urgency and discipline</li></ul>
In addition, we look for the demonstration of the following key attributes:<ul><li>
Quality</li><li>
Productivity</li><li>
Dependability</li><li>
Customer Focus</li><li>
Adaptability</li></ul>
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Barista - Hilton Atlanta and Towers

Davidson Hospitality Group

<div>Property Description:
<div></div><div>
Bellyard A Tribute Portfolio Hotel, located in the vibrant heart of Atlanta, is seeking passionate individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern and stylish property that embodies the spirit of Atlanta's cultural scene. With positions available in front desk, housekeeping, food and beverage, and more, there are abundant opportunities for career growth and development. Our hotel offers cutting-edge design, innovative technology, and a dynamic atmosphere, creating an exciting work environment. As a member of the Bellyard team, you'll have the chance to engage with diverse guests, work in a fast-paced environment, and be a part of a unique hospitality brand. Join us in delivering exceptional service and become a valued team member at Bellyard A Tribute Portfolio Hotel!</div>
Overview:
<div>
Are you a coffee enthusiast with a passion for crafting the perfect cup of joe? Join our team as a Barista and showcase your skills in our vibrant and fast-paced coffee shop. We are seeking a talented and customer-focused individual who can provide exceptional service and create delicious coffee beverages that will leave our guests craving for more.</div><div>
Summary:</div><ul><li>
Prepare and serve a variety of coffee beverages, including espressos, lattes, cappuccinos, and more</li><li>
Engage with customers, taking their orders, and providing recommendations based on their preferences</li><li>
Create latte art and ensure each drink is beautifully presented</li><li>
Maintain a clean and organized work area, including the coffee machines and equipment</li><li>
Follow health and safety guidelines to ensure the quality and freshness of our coffee products</li><li>
Upsell additional items such as pastries, snacks, or merchandise</li><li>
Handle cash transactions and operate the cash register accurately</li><li>
Provide friendly and efficient customer service, ensuring each guest feels welcomed and valued</li></ul><div>
If you have a passion for coffee and enjoy creating memorable experiences for guests, we invite you to join our team as a Barista! Apply now to be part of our energetic and talented team and showcase your skills in crafting exceptional coffee beverages.</div>
Qualifications:
<ul><li>Previous experience as a Barista or in a similar role is preferred</li><li>
Knowledge of coffee brewing techniques and equipment</li><li>
Familiarity with various coffee beans and blends helpful</li><li>
Excellent customer service skills and ability to work in a fast-paced environment</li><li>
Attention to detail and ability to maintain a clean and organized work area</li><li>
Ability to work a flexible schedule, including weekends and holidays</li><li>
Willingness to learn and adapt to new recipes and techniques</li><li>
Prior cash handling experience</li></ul>
Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners&rsquo; mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company&rsquo;s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. 
In keeping with the company&rsquo;s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.<ul><li>
Multiple Tiers of Medical Coverage</li><li>
Dental &amp; Vision Coverage</li><li>
24/7 Teledoc service</li><li>
Free Maintenance Medications</li><li>
Pet Insurance</li><li>
Hotel Discounts</li><li>
Tuition Reimbursement</li><li>
Paid Time Off (vacation, sick, bereavement, and Holidays).</li><li>
401K Match</li></ul>
Working at Davidson is like nowhere else. It&rsquo;s less of a job, more of a calling. It&rsquo;s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. 
 
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation 
 
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.</div>

PM Weekend Bartender @ Crave $18hr

Schulte Hospitality Group

<div>
 
 Schulte Companies
 
 believes you should be in control of your income, that's why we're proud to partner with
 
 DailyPay
 
 , giving you access to your money when and where you need it!
 
 Schulte Companies
 
 is seeking a dynamic, service-oriented
 
 Part-time Barista (6a-11:30a 2-3 days a week)
 
 to join our team!
 
 Schulte Companies
 
 is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
 
 
 
 What's in it for you?
 
 When you join
 
 Schulte Companies
 
 you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!
 
 Schulte Companies
 
 provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.
 
 
 
 Our Company:
 
 
 Schulte Companies
 
 is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating in more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
 
 
 
 Job Duties And Responsibilities
 
 
 
 Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested.
 
 
 Describes product details to customers.
 
 
 Receives and processes customer payments.
 
 
 Serves prepared foods and baked goods including sandwiches, biscotti, muffins, or bagels.
 
 
 Ensures customer service stations are properly stocked with paper products or beverage preparation items.
 
 
 Cleans and sanitizes all equipment, utensils, dishes, and work areas.
 
 
 Cleans and sanitizes service and seating areas.
 
 
 Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment.
 
 
 Stocks supplies or retail products; may inventory, order, or receive products as directed.
 
 
 Perform various other duties as assigned
 
 
 
 
 
 
 
 Education And Experience
 
 
 
 Minimum of High School education preferred
 
 
 
 Knowledge, Skills And Abilities
 
 
 
 Team player
 
 
 Ability to multi-task
 
 
 Ability to work flexible hours and shifts
 
 
 Ability to communicate effectively verbally
 
 
 Ability to exceed expectations of guests and team members
 
 
 Knowledge of local alcohol serving practices and standards
 
 
 Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
 
 
 
 Perks/Benefits
 
 
 
 
 Work Today, Get Paid today with DailyPay!
 
 
 
 Track your daily income with updates after every shift you work
 
 
 Transfer your earnings instantly or next day
 
 
 Automatically save a portion of your paycheck
 
 
 In addition to DailyPay,
 
 Schulte Hospitality Group
 
 offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&amp;T, Verizon and more, and a flexible and fun working environment!
 
 
 <ul>
 <li>
 Schulte Companiesis an Equal Opportunity Employer.
 </li>
 </ul>
</div>

Part-time Barista (6a-11:30a 2-3 days a week)

Nordstrom

<div><div>4390 Ashford Dunwoody Road Northeast, Atlanta, Georgia 30346
</div><div><div>The ideal barista is motivated, outgoing and committed to providing outstanding customer service every day.
A day in the life&hellip;<ul><li>
Prepare and serve beverages and food items consistently by adhering to all recipe standards, while also delivering exceptional customer service</li><li>
Be knowledgeable and enthusiastic about coffee, tea and drink preparation and products</li><li>
Assist with setup, cleanup, stock work and handling of food items</li></ul>
You own this if you have&hellip;<ul><li>
The ability to communicate clearly and professionally with customers and coworkers</li><li>
Thrived in a fast-paced environment and embraced working a flexible schedule</li><li>
A food handler&rsquo;s card where required by local and state regulations</li><li>
1+ year experience in food service/hospitality is preferred</li></ul>
We&rsquo;ve got you covered&hellip;
Our employees are our most important asset and that&rsquo;s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:<ul><li>
Medical/Vision, Dental, Retirement and Paid Time Away</li><li>
Life Insurance and Disability</li><li>
Merchandise Discount and EAP Resources</li></ul>
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It&rsquo;s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ&rsquo;s for relevant information and guidelines.
&copy; 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.15 - $15.75 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf</div> 

</div>
<h3 class="jobSectionHeader">Job Details</h3>
<div>
<div>Job category
</div><div></div><div>Date posted
<div>04/19/2026</div>
</div><div>End posting date
</div><div></div><div>Position type
</div><div></div><div>Job ID
<div>R-830481</div>
</div><div>Salary range
<div>$15.15 - $15.75</div></div></div></div>

Barista - Specialty Coffee - Perimeter Mall

Google

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 
 Atlanta, GA, USA; New York, NY, USA
 
 .
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Management, Public Policy, Finance, Real Estate, Technology, Engineering, or equivalent practical experience.
 </li>
 <li>
 15 years of experience managing multigroup, multidisciplinary infrastructure and high tech projects in a leadership role.
 </li>
 <li>
 10 years of experience building and managing teams with cross-functional engagement.
 </li>
 <li>
 10 years of experience building and executing asset strategies in the context of the NA East Region.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience in infrastructure, data center technology, industrial class electrical and cooling technology, or other related areas of technical expertise.
 </li>
 <li>
 Experience with data center equipment/environments, including switchgear, generators, chillers, cooling towers, air handling units, controls, security monitoring systems, and fire safety systems and understanding of start up/commissioning processes.
 </li>
 <li>
 Experience in colocation agreements, site selection for industrial-scale projects, real estate evaluation, acquisition, development, construction, utility agreements management, energy challenges, implementing clean energy initiatives, or financial modeling.
 </li>
 <li>
 Experience in economic development policy, financial modeling, infrastructure development, agreement drafting/redlining, and presentation development.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 As Director, you will be responsible for leading subregional construction and delivery. You will apply technical acumen and extensive knowledge of delivery and construction for mission-critical facilities to drive the North America sub-regional strategy and execution for Data Center Delivery and Engineering (DCDE). You will lead a team responsible for the design management and construction of Google Data Centers (GDC) including planning, manufacturing, construction, quality control, commissioning, project controls, and supplier and partner selections and relationship management. You will partner closely with key internal teams to accelerate time to market for data centers and advance in construction means and methods using the latest industry processes, tools, and automation.
 
 
 In this role, you will use your technical expertise to lead cross-functional teams to develop infrastructure improvements. You will oversee the construction and delivery of our network of data centers. Involved in shaping global data center strategies and responsible for subregional implementation, you will balance big picture thinking with the ability to solve unique engineering challenges.
 
 
 Additionally, you will lead high performing teams that deliver complex, multi-disciplinary construction projects that require extensive engineering and project management expertise. Working with internal client groups, your team will plan and oversee projects from start to finish, from design and build to upgrade and remediation work within the existing data center network. You'll also work with regional partners, our global design and construction teams, to develop innovative and scalable solutions.
 
 
 Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
 
 
 The US base salary range for this full-time position is $256,000-$356,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
 
 
 Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage teams across a portfolio of sites within a subregion of North America.
 </li>
 <li>
 Manage the teams which are responsible for the site-wide delivery of major construction or improvement projects.
 </li>
 <li>
 Establish and maintain delivery models and global relationships with multiple vendors measuring key performance indicators (KPIs) and metrics for safety, cost, schedule, quality, and productivity.
 </li>
 <li>
 Establish subregional benchmarking for all KPIs.
 </li>
 <li>
 Create a growth plan and be directly involved in talent resource planning in the areas of technical program management/program management and engineering.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Director, Data Center Delivery and Engineering, Construction Delivery

<div>Property Description:
<div></div><div>
Bellyard A Tribute Portfolio Hotel, located in the vibrant heart of Atlanta, is seeking passionate individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern and stylish property that embodies the spirit of Atlanta's cultural scene. With positions available in front desk, housekeeping, food and beverage, and more, there are abundant opportunities for career growth and development. Our hotel offers cutting-edge design, innovative technology, and a dynamic atmosphere, creating an exciting work environment. As a member of the Bellyard team, you'll have the chance to engage with diverse guests, work in a fast-paced environment, and be a part of a unique hospitality brand. Join us in delivering exceptional service and become a valued team member at Bellyard A Tribute Portfolio Hotel!</div>
Overview:

Are you a passionate and customer-focused individual with a love for hospitality? Join our team as a Server and be an integral part of creating exceptional dining experiences for our guests. With high energy and enthusiasm, you will have the opportunity to showcase your interpersonal skills and provide outstanding service that leaves a lasting impression. From recommending delectable menu items to ensuring a seamless dining journey, you will play a vital role in delivering an unforgettable culinary experience. As part of our dedicated team, you will thrive in a fast-paced environment and have the chance to build meaningful connections with our guests. If you have a genuine passion for hospitality, impeccable attention to detail, and a knack for creating memorable moments, this is your chance to shine in a rewarding and dynamic role!
Responsibilities:<ul><li>
Greet guests with a warm and friendly demeanor, ensuring a positive first impression.</li><li>
Guide guests through the menu, providing recommendations and answering any questions.</li><li>
Take accurate food and beverage orders and relay them to the kitchen and bar.</li><li>
Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards.</li><li>
Anticipate guest needs and provide personalized service to enhance their dining experience.</li><li>
Clear tables and maintain a clean and organized dining area.</li><li>
Process guest payments and handle cash transactions accurately.</li><li>
Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery.</li></ul>
Join our dynamic team of hospitality professionals as a Server and be part of creating unforgettable dining experiences that keep our guests coming back for more. Apply now to embark on a rewarding journey where your dedication, enthusiasm, and service excellence will be celebrated and recognized!
Qualifications:
<ul><li>Food/Beverage Service Worker Permit, where applicable</li>
<li>High school diploma or equivalent required</li>
<li>Six months to one year serving experience preferred</li>
<li>Excellent communication skills and ability to work in a team environment</li>
<li>Read, write and speak English fluently</li>
<li>Strong attention to detail and ability to multitask</li>
<li>Ability to work flexible hours including weekends and holidays</li>
<li>Knowledge of food and beverage service standards</li>
<li>Ability to stand for long periods of time</li>
<li>Meet minimum age requirement of jurisdiction</li>
</ul>Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners&rsquo; mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company&rsquo;s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. 
In keeping with the company&rsquo;s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.<ul><li>
Multiple Tiers of Medical Coverage</li><li>
Dental &amp; Vision Coverage</li><li>
24/7 Teledoc service</li><li>
Free Maintenance Medications</li><li>
Pet Insurance</li><li>
Hotel Discounts</li><li>
Tuition Reimbursement</li><li>
Paid Time Off (vacation, sick, bereavement, and Holidays).</li><li>
401K Match</li></ul>
Working at Davidson is like nowhere else. It&rsquo;s less of a job, more of a calling. It&rsquo;s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. 
 
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation 
 
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.</div>

PM Server

MCR Hotels

<div>
 
 Aloft Atlanta Downtown
 
 
 
 
 SECTION ONE: MCR Universal Role Standards
 
 
 
 
 Executive Summary
 
 
 
 CLEANLINESS and FRIENDLINESS!
 
 
 The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
 
 
 
 AREAS OF EXCELLENCE
 
 
 
 <ul>
 <li>
 Happy Guests
 </li>
 <li>
 Spotless Cleanliness
 </li>
 <li>
 Product Consistency &amp; Quality
 </li>
 <li>
 Teamwork
 
 
 
 </li>
 </ul>
 
 Duties and Expectations
 
 
 
 <ul>
 <li>
 Happy Guests
 </li>
 <li>
 Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
 </li>
 <li>
 Name Use: Use the guests&rsquo; names whenever possible, ensuring they feel properly welcomed.
 </li>
 <li>
 Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
 </li>
 <li>
 Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
 </li>
 <li>
 Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
 </li>
 <li>
 Events: Awareness and support for all groups and events at the hotel.
 </li>
 <li>
 Technology: Understanding of relevant technology for each role.
 </li>
 <li>
 Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
 </li>
 <li>
 Spotless Cleanliness
 </li>
 <li>
 Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
 </li>
 <li>
 Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
 </li>
 <li>
 Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
 </li>
 <li>
 Product Consistency &amp; Quality
 </li>
 <li>
 Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
 </li>
 <li>
 Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
 </li>
 <li>
 Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Communication: Communication between Team Members should be clear, honest, and professional.
 </li>
 <li>
 Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR&rsquo;s guests.
 </li>
 <li>
 Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
 
 
 
 </li>
 </ul>
 
 SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations
 
 
 
 The core mission of the
 
 Front Desk Agent
 
 is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
 
 
 
 Other Duties And Expectations
 
 
 
 <ul>
 <li>
 Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
 </li>
 <li>
 Rate Schedule: Up-to-date understanding of room rates, promotions.
 </li>
 <li>
 Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
 
 
 
 </li>
 </ul>
 
 SECTION THREE: Success Metrics
 
 
 
 
 Happy Guests
 
 
 
 <ul>
 <li>
 Management Performance Ratings
 </li>
 <li>
 Guest Satisfaction Scores/Intent to Return
 
 
 
 </li>
 </ul>
 
 Spotless Cleanliness
 
 
 
 <ul>
 <li>
 GM/AGM Spot Checks
 </li>
 <li>
 Leadership Walk-throughs (RVP, etc.)
 </li>
 <li>
 Guest Ratings/Reviews
 
 
 
 </li>
 </ul>
 
 Product Consistency &amp; Quality
 
 
 
 <ul>
 <li>
 Checklist Tracking
 </li>
 <li>
 Management Performance Ratings
 </li>
 <li>
 Guest Ratings
 
 
 
 </li>
 </ul>
 
 Teamwork
 
 
 
 <ul>
 <li>
 Management Performance Ratings
 
 
 
 </li>
 </ul>
 
 SECTION FOUR: Qualifications &amp; Requirements
 
 
 
 
 Qualifications &amp; Requirements
 
 
 
 <ul>
 <li>
 Experience in a hospitality, service, consumer-facing franchise or related field preferred.
 </li>
 <li>
 Can-Do Attitude: Must have a positive attitude and willingness to learn.
 </li>
 <li>
 Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
 </li>
 <li>
 Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
 </li>
 <li>
 Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
 </li>
 <li>
 Communication Skills: Must be able to convey information and ideas clearly.
 </li>
 <li>
 Hospitality and Guest Service: Must have a desire to serve all guests.
 </li>
 <li>
 Age Requirement: Must be 18 years of age or older to perform this job.
 </li>
 <li>
 Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
 </li>
 <li>
 Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
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 Breaks: Clock in/out for breaks at the designated time on your schedule.
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 Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
 
 
 
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 </ul>
 
 Physical Working Demands &amp; Working Environment
 
 
 
 The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
 
 
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 <li>
 Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
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 Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
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 Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
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 Inspect and visually observe details at close range (within a few feet) and from long range.
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 Occasionally required to lift packages or general office equipment.
 
 
 
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 </ul>
 The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
 
 
 
 Language + Reasoning Skills:
 
 
 
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 <li>
 Read, write, understand and communicate with others effectively using the English language.
 
 
 
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 </ul>
 
 Note:
 
 This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
 
 Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
 
 The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
 
 
 
 Our Company
 
 
 
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 <li>
 MCR is the 3rd-largest hotel owner-operator in the United States.
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 Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
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 MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
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 MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
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 MCR was named one of Fast Company&rsquo;s 10 Most Innovative Travel Companies of 2020.
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 <li>
 MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
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 <li>
 For the TWA Hotel at New York&rsquo;s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
 
 
 
 </li>
 </ul>
 
 What we offer/What&rsquo;s in it for you?
 
 
 
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 Hotel Discounts
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 Weekly Pay
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 Paid Time Off
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 Retirement Options
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 Referral bonuses
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 Career advancement &amp; upward mobility
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 Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
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 </ul>
</div>

Front Desk Agent

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