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bartender and server

Bonefish Grill

<div>Text &quot;BonefishWay&quot; to 30437 to apply now!
By texting BonefishWay to 30437 you will opt-in to receive hiring messages and account related messages from Bonefish Grill. Text HELP for help or smshelp@paradox.ai. Msg&amp;data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy.
Our founding belief at Bonefish Grill is that, if we take care of our people, Bonefish will take care of itself. This belief is the source of our actions, what we stand for, and how we achieve success. 
At Bonefish Grill, we have a deep passion for fresh quality food, and we've used our expertise to create an unparalleled lineup of dishes that are ever changing. Our Big City Bar is the perfect spot to enjoy our handcrafted cocktails. 
As a Server, you&rsquo;ll play a key role in delivering a best-in-class dining experience. Your responsibility is to be knowledgeable in all aspects of food, beverage, and service, allowing you to anticipate Guests&rsquo; needs and create memorable first and last impressions. Join our family and support our commitment to genuine hospitality, ensuring each Guest enjoys a positive dining experience. 
Responsibilities:<ul><li>
Possess extensive knowledge of our menus and a passion for our food and beverages</li><li>
Communicate clearly and effectively with both team members and Guests</li><li>
Process orders efficiently, handle payments accurately, and manage cash responsibly</li><li>
Efficiently manage your assigned table section, ensuring a positive guest experience that aligns with Our hospitality standards</li><li>
Anticipate Guest needs and make personalized recommendations based on menu knowledge</li></ul>
Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at https://bloominbrandsbenefits.com/ 
 
Compensation Range: Varies by Location plus tips 
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. 
 
Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Parker. We look forward to hearing from you!</div>

Server

Toyota Automated Logistics

<div>Job Overview: 
We are seeking a Helpdesk Analyst responsible for equipment set up for employee use, resolving Help Desk tickets promptly, and providing Level 2 Help Desk support to users. This candidate will provide Tier 2 support by diagnosing and resolving technical issues across a variety of hardware, software, and operating system topics including but not limited to: We are looking for a person to either be based at our HQ in Noblesville IN or based in our Software division that is located in Louisville Kentucky. We will only be looking at resumes that are located in these two locations.
<ul><li>Provide remote and on-site desktop support for company users and computers.</li>
<li>Intermediate support of Windows 10/11</li>
<li>Intermediate support of Apple/iOS and Android phones</li>
<li>Intermediate Microsoft Office 365 Administration</li>
<li>Intermediate Active Directory Administration</li>
<li>Intermediate Networking knowledge (TCP/IP, DHCP, DNS, etc.)</li>
<li>Intermediate Desktop applications (Office, Adobe, etc.)</li>
</ul>
Job Functions:
<ul>
<li>Imaging, deployment and application installation.</li>
<li>Perform PC and device upgrades.</li>
<li>Perform minor repairs and routine cleaning of server rooms and equipment storage.</li>
<li>Escalation of help desk tickets.
</li><li>Work with team and management on escalation of any issues (equipment, network etc)
</li><li>Special assignments and projects as directed by the team lead or Director.</li>
<li>Assist with inventory management, shipping and receiving of IT assets.</li>
<li>Assist in creating new operation procedures for the IT knowledge base.</li>
</ul>
Travel Requirements:
<ul><li>Travel will be between 0-5% (Travel expenses paid by Toyota Automated Logistics)</li>
</ul>
Required Qualifications and Preferred Skills:
<ul>
<li>BS in IT or Computer Science preferred with up to 2 years of experience in an IT Helpdesk role OR AS in IT or Computer Science with up to 4 years of experience in an IT Helpdesk role.</li>
<li>Collaborative interpersonal skills
</li><li>Ability to adapt and take initiative.
</li><li>Great client-facing communication and customer service skills</li>
<li>Analytical and organizational skills
</li><li>Intermediate experience troubleshooting, configuring, and repairing laptops</li>
<li>Intermediate experience with Active Directory/Domain Controller
</li><li>Intermediate understanding of Group Policies and other commonly used IT concepts and technologies
</li><li>Proficiency in MS Office</li>
<li>Basic knowledge of Linux and Apple/iOS</li>
<li>Basic knowledge of VPN technologies</li>
<li>Must be eligible to work in the USA long term without sponsorship.</li>
<li>Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.</li>
</ul>
To learn more about us, click here: https://www.youtube.com/watch?v=PFKuN5mUw_8 
 
About Toyota Automated Logistics:

Toyota Automated Logistics is your global partner for integrated warehouse automation. Our team combines the talents of Bastian Solutions, Vanderlande's warehousing business and viastore under one brand to deliver scalable systems, intelligent software and life-cycle services.

In addition to exciting work at a growing company, we offer the following benefits:
<ul><li>Health, Dental, and Vision Insurance</li>
<li>401(k) Retirement Plan with a company match</li>
<li>Vacation / Holiday Pay</li>
<li>Paid Volunteer time off</li>
<li>Tuition Reimbursement</li>
<li>Professional Associations, Conferences and Subscriptions</li>
<li>Company Meetings &amp; Events</li>
</ul>
Toyota Automated Logistics does not work with outside recruiting agencies. No solicitation phone calls please.</div>

Help Desk Analyst

IndyGo

<div><div><div>Position Title: Transportation Supervisor &ndash; Fixed Route 
Safety Sensitive: Yes</div><div> 
Supervisor&rsquo;s Title: Transportation Manager 
FLSA Status: Non-Exempt</div><div> 
Department: Transportation 
Division: Operations</div><div> 
Worker Category: Salary Non-Exempt Full-Time 
Job Class: Management</div></div> 
ABOUT US
We are IndyGo, a Municipal Corporation of Indianapolis&ndash;Marion County, and we&rsquo;re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company&rsquo;s mission, vision, and goals.
WHO WE ARE
As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it&rsquo;s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community.
INDYGO MISSION
IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all.
Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.
Adaptability: We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community.
Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.
Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.
Communication: We value open and honest conversations with each other, our riders and the community.
Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.
Responsibility: We will be good stewards of our resources.
Results: We make things better today than they were yesterday.
Safety: We ensure safe and secure environments. 
BENEFITS WE OFFER<ul><li>
Voluntary medical, dental, and vision coverage (effective on the first of the month following 30 days of employment)</li></ul><div><ul><li>
On-site wellness clinic for employees and their families</li><li>
Retirement plans (401A and 457B)</li><li>
Tuition reimbursement</li><li>
Free IndyGo transportation for employees and their families</li><li>
Eligibility for the Federal Loan Forgiveness Program</li></ul></div>
POSITION PURPOSE
The Transportation Supervisor oversees the day-to-day operations of IndyGo&rsquo;s fixed‑route and/or flexible transportation services. This role supports safe, reliable, and efficient transit operations by supervising Coach Operators, monitoring service delivery, resolving operational and customer service issues, and coordinating service adjustments with internal and external stakeholders. 
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.<ul><li>
Supervise and manage daily operation of the fixed route and flexible transportation systems and transit center, ensuring compliance with city, local, state and federal laws governing transit services.</li><li>
Ensure minimum variation in scheduled bus service and passenger safety by managing on-site street operations and computerized radio equipment and initiating communication with the city&rsquo;s police, safety and fire departments and local construction companies that might affect service.</li><li>
Resolve day-to-day operating problems that arise, including but are not limited to vehicle breakdowns, accidents and missed or late routes; makes appropriate decisions regarding restoring or maintaining service.</li><li>
Communicate service updates, schedule changes, and emergency notifications to internal and external stakeholders using clear, timely, and professional written and verbal communication.</li><li>
Investigate customer complaints and resolves passenger disputes related to provision of service.</li><li>
Monitor Bus Operators, riding the system to evaluate operator efficiency and maintain records of assigned operators.</li><li>
Work with the Emergency Operations Center (EOC) to develop training exercises and responds to real-time emergencies.</li><li>
Investigate accidents, including but not limited to scene of accident management, compiling information and executing company policy pertaining to post accident procedures.</li><li>
Provide detour planning expertise to city officials for special events.</li><li>
Conduct investigations as it relates to Coach Operators; provides support for grievance hearings, Loudermill hearings and terminations.</li></ul> 
OTHER FUNCTIONS<ul><li>
Make recommendations to management to improve operations, decrease turnaround times, and streamline work processes; work cooperatively to provide superior customer service.</li><li>
Supervise the Service Center and Radio Control Dispatch Room when required.</li><li>
Manage and respond to Transportation Department issues after normal business hours.</li><li>
Partner with Human Resources to ensure Department of Transportation (DOT) and Federal Transit Administration (FTA) Drug &amp; Alcohol Program compliance.</li><li>
Perform other duties as assigned.</li></ul> 
SUPERVISORY RESPONSIBILITIES<ul><li>
Supervise one or more employees.</li><li>
Apply supervisory responsibilities according to organizational policies, collective bargaining agreement and applicable laws.</li><li>
Interview, hire, and train employees; plan, schedule, assign, and direct work according to the current collective bargaining agreement; evaluates and manages employee performance; addresses complaints and resolves employee issues.</li><li>
Promote a respectful, inclusive, and collaborative work environment consistent with IndyGo&rsquo;s values.</li></ul> 
EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.<ul><li>
High school diploma or GED required; Associate&rsquo;s degree in business administration or a related field preferred.</li><li>
A minimum of three (3) years of experience as a transit operator or equivalent fixed‑route or paratransit operating experience.</li><li>
Three (3) to five (5) years of customer service experience and two (2) years of supervisory experience in scheduled transportation and/or dispatch operations preferred.</li><li>
Valid Indiana Commercial Driver&rsquo;s License (CDL) with passenger and air brake endorsements required, or the ability to obtain the required license within six (6) months of hire.</li><li>
An equivalent combination of education and experience may be considered.</li></ul> 
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.<ul><li>
Knowledge of streets, landmarks and geography of Marion County and IPTC bus routes.</li><li>
Working knowledge of scheduling, dispatch, and workforce management software, or the demonstrated ability to learn specialized transit systems (e.g., scheduling, radio, and payroll platforms).</li><li>
Ability to operate laptops, tablets and two-way communication devices; including troubleshooting basic techniques.</li><li>
Ability to operate office equipment, including copiers, fax machines, and phones.</li><li>
Ability to communicate effectively, both orally and in writing, with individuals and groups using tact, patience, and professionalism, including when interacting with individuals who may be upset or frustrated.</li><li>
Above average decision-making abilities in a time sensitive environment.</li><li>
Basic mathematical abilities (addition, subtraction, multiplication, and division).</li><li>
Ability to process and analyze data.</li><li>
Ability to track and control expenses and/or revenues.</li><li>
Ability to prioritize, organize, and manage tasks and time effectively.</li><li>
Ability to direct, influence, and motivate others.</li></ul> 
PHYSICAL DEMANDS
To perform this position successfully, an individual must be able to perform the essential physical functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.<ul><li>
Regular on-site attendance is an essential function of this position due to the need for in-person collaboration, operational support, hands-on infrastructure management, and training and development activities. This role is designated as fully onsite and is not eligible for remote work.</li><li>
Ability to work in a fast‑paced, deadline‑driven environment.</li><li>
Ability to move throughout facilities and transit locations as needed during the workday.</li><li>
Ability to communicate clearly and effectively in person and via radio or telephone.</li><li>
Ability to work outdoors in varying weather conditions when required.</li><li>
Ability to respond to emergency situations and direct activity as necessary.</li><li>
Some local travel is required.</li></ul> 
IndyGo is an Equal Opportunity Employer</div>

Transportation Supervisor - Fixed Route

City of Indianapolis & Marion County

<div><div><div><h2 class="jobSectionHeader">Overview</h2></div>
<div><div>Agency Summary</div>
Established by the Indiana Constitution, the Marion County Clerk is the custodian of all court records, issues marriage licenses, and serves as the court&rsquo;s fiscal agent and trustee of child support payments. The Election Board receives nominations and petitions for elections, as well prepares ballots, and maintains voting machines by cultivating a productive, collaborative, and compliant work environment for our workforce to meet the needs of the residents of Indianapolis and Marion County.<div>
Job Summary</div><div>
This position is responsible for assisting with the oversight and coordination of various functional units within the Marion County Clerk&rsquo;s Office. Under the direction of leadership, the position supports daily operational activities; provides work direction, training, and guidance to employees; assists in monitoring departmental effectiveness and cash handling procedures; serves as a liaison with courts and partner agencies; responds to internal and external concerns involving Clerk&rsquo;s Office operations; and serves as a backup in the absence of the Director.</div><div></div><div> 
Independent Judgment</div><div>
Position requires knowledge and application of established policies, procedures, and operational practices that guide most work activities and decision-making. The incumbent exercises independent judgment in prioritizing daily workflow, resolving routine operational issues, and providing guidance to staff within established parameters. Work is performed under the general direction of the Division Director, with the position assuming responsibility for coordinating division operations and completing necessary tasks in the Director&rsquo;s absence.</div></div>
<div><h2 class="jobSectionHeader">Position Responsibilities</h2></div>
<div><div><ul><li>Assists the Division Director in developing and implementing administrative and office management policies, procedures, and operational strategies for the Clerk&rsquo;s Office. Reviews operational data and workflow metrics, to monitor work unit effectiveness and recommends or assists with implementing process improvements as needed.</li><li>
Recommend operational controls, efficiency measures, and workflow improvements to enhance service delivery and departmental effectiveness. Assists in the development and implementation of new or revised procedures and programs.</li><li>
Provides work direction, training, guidance, and support to staff to ensure accurate processing and filing of required documents and records. Responds to technical questions and operational concerns and assists employees in understanding and applying policies, procedures, and workflow expectations.</li><li>
Assists the Division Director in monitoring employee performance and workplace conduct, including identifying operational concerns, documenting issues, participating in hiring processes, and providing input regarding corrective action, discipline, or performance management, as appropriate.</li><li>
Monitors inventory of office supplies and materials; informs the Director of items requiring replenishment and coordinates supply requests in accordance with established procedures.</li><li>
Reviews and balances daily financial transactions, receipts, and payment records to ensure accuracy and completeness. Performs end-of-day cash balancing and prepares daily deposits in accordance with established policies and procedures. Identifies discrepancies, researches variances, and informs the Director of inaccuracies while assisting in issue resolution.</li><li>
Greets visitors and responds to telephone, email, and in-person inquiries. Provides detailed information regarding office functions, court-related procedures, and departmental operations; evaluates concerns and determines appropriate resolutions, referrals, or escalation as necessary.</li><li>
Receives and processes court-related documents and payments, including appearances, motions, proposed orders, summonses, judgments, subpoenas, dispositions, stipulations, pleadings, child support payments, and related filings submitted in person, by mail, or through approved methods. Reviews documents for completeness and accuracy; certifies and time/date stamps filings; records and posts receipt of documents in case management systems; creates and maintains files; and routes materials to appropriate personnel.</li><li>
Confers regularly with the Division Director regarding work processes, staffing needs, operational issues, and priorities. Presents complex questions or concerns for guidance and monitors employee absences to ensure adequate staffing coverage and continuity of operations. Serves as a backup to the Division Director during absences, assisting with workflow coordination and continuity of daily operations.</li><li>
Performs all other duties as assigned by leadership. This description of duties and responsibilities is not intended to be all-inclusive and may be expanded to include additional duties or responsibilities deemed necessary by management.</li></ul></div></div>
<div><h2 class="jobSectionHeader">Qualifications</h2></div>
<div><div>High school diploma or equivalent required, with previous customer service experience and a minimum of four (4) years of clerical or administrative experience in a court, legal, or similarly regulated professional environment. Demonstrated ability to communicate effectively both orally and in writing, with strong attention to detail and organizational skills. Must possess excellent customer service skills, including the ability to interact professionally and courteously with the public, judicial officers, attorneys, justice partners, and coworkers in a high-volume environment. Ability to work collaboratively, promote teamwork, maintain confidentiality, and build effective working relationships is required. Proficiency in standard office technology and the ability to manage multiple tasks and deadlines is required.</div><div></div><div> 
Preferred Job Requirements and Qualifications</div><div>
Associate degree or completion of post-secondary coursework in business administration, legal studies, criminal justice, public administration, or a related field preferred. Previous clerical or administrative experience in a court, legal, government, or similarly regulated environment preferred. Experience providing excellent customer service in a fast-paced, high-volume, and high-stress environment strongly preferred. Familiarity with court case management systems, court procedures, legal terminology, court documents, filing requirements, and applicable fines, fees, and payment processes are highly desirable. Previous supervisory, lead worker, or staff training experience preferred.</div></div>
<div><h2 class="jobSectionHeader">Working Conditions</h2></div>
<div><div>Work is primarily performed in a customer-facing office environment, with the majority of duties performed indoors during standard business operations. Position requires frequent interaction with the public, including individuals who may be experiencing acute stress, frustration, or emotional distress related to court matters and who may at times become agitated, rude, disruptive, or potentially confrontational. The position requires the ability to remain professional, exercise sound judgment, and utilize de-escalation and conflict resolution skills in high-stress situations. Limited travel or work outside the office setting may occur as operational needs require.</div><div></div><div> 
Physical Conditions</div><div><ul><li>
Sitting at a desk the majority of the day</li><li>
Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10) pounds</li><li>
Tasks may involve extended periods of time at keyboard or workstation</li><li>
Tasks require the ability to perceive and hear sounds and see visual cues or signals</li><li>
Tasks require the ability to communicate orally</li></ul></div><div></div><div> 
Equal Employment Opportunity</div>
The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
If your qualifications meet the requirements of the posted position, your application will be referred to the hiring agency. Once the agency receives your application, all further communication during the interview and selection process will be handled directly BY THE AGENCY. It is IMPERATIVE that you record the contact information of the individual who is scheduling your interview. City-County HR will not have access to this information, is not involved in the interview or selection process, and can only confirm whether an application has been referred. After selection of the successful candidate, an official offer of employment will be made by HR.</div></div></div>

Team Leader

American Oncology Network

<div>Location:
Hematology Oncology of Indiana
Pay Range:
$24.83 - $46.12<h1 class="jobSectionHeader">
Job Description Summary</h1>
Responsible for the performance of the research study under the medical supervision of the Principal Investigator. Clinical Research Coordinator III (RN) performs tasks independently, consistently and accurately, and demonstrate that they have achieved a moderate level of expertise in all of their skills and abilities resulting in high quality work. Responsibility includes complex types of study designs (phase 1-3 interventional trial design) and associated study procedures. Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.<h1 class="jobSectionHeader">
Primary Key Performance Areas</h1>
KPA 1 &ndash; Protocol Comprehension and Implementation: Coordination of care for patients on clinical research protocols in accordance with GCP, ICH/FDA guidelines and requirements.<ul><li>
Demonstrate an understanding of protocol elements / requirements and demonstrate the ability to execute study procedures. Demonstrate the ability to anticipate and mitigate the potential for protocol non-compliance.</li><li>
Conduct protocol feasibility assessments and complete feasibility/site assessment questionnaires.</li><li>
Assess subjects on the basis of inclusion/exclusion criteria and demonstrate the ability to evaluate and document subject eligibility independently.</li><li>
Reviews draft informed consent documents in compliance with regulatory requirements and GCPs. Conduct an informed consent discussion in compliance with SOPs.</li><li>
Review and interpret diagnostic test results and related documentation required per protocol.</li><li>
Follows process for capturing, assessing, determining causal relationship of adverse events to the investigational product, investigator oversight, reporting and following up on adverse events. Recognize, report and follow up on all types of adverse events.</li><li>
Dispense study medication in a professional and accountable manner following protocol requirements.</li><li>
Maintain accurate records of the receipt, inventory, distribution and destruction of study-related materials / investigational products and research specimens.</li><li>
Ensure that the investigational drug is received, stored, and documented, and that excess materials are returned to the sponsor according to sponsor guidelines and in accordance with Code of Federal Regulations. Assesses and manages investigational products that have been compromised.</li></ul>
KPA 2 &ndash; Regulatory and Data Integrity<ul><li>
Understanding of the IRB/IEC review, key elements of review considerations, approval and reporting requirements for the site. Complete all IRB/IEC-related documents over the course of a clinical study. Maintains site credentials and ensures updated GCP, licenses remain on file.</li><li>
Comply with reporting of safety related subject discontinuation and safety concerns (AE, SAE or AE of Interest) to the sponsor and IRB/IEC.</li><li>
Autonomously collect, record and report accurate data and demonstrate per FDA guidelines, and review them against the patient&rsquo;s medical record for completeness and accuracy.</li><li>
Ensure scientific integrity of data and protect the rights, safety, and well-being of patients enrolled in clinical trials.</li><li>
Manage a monitoring visit including appropriate preparations, support, documentation and follow up. Maintain proper (accurate and timely) communication with the monitor and follow up on all monitor requests.</li><li>
Implement a CAPA assessment and follow CAPA related issues through to resolution.</li><li>
Escalates issues of protocol non-compliance to study PI and research department leadership.</li></ul>
KPA 3 &ndash; Research Financial Practices: Budget/Contract execution and practices research billing compliance
<ul><li>Assess a protocol and study plan to develop a study budget.</li><li>
Understanding of the payment terms of the study budget and the and tract items that need to be invoiced for a clinical study.</li></ul><h1 class="jobSectionHeader">
Position Qualifications/Requirements</h1>
Education<ul><li>
Bachelors or Associates degree in Nursing is required.</li></ul>
Certifications/Licenses<ul><li>
Unencumbered RN License in state of employment or multi-state license.</li><li>
Valid state Driver&rsquo;s License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.</li></ul>
Previous Experience<ul><li>
2-5 years nursing experience required, oncology preferred.</li></ul>
Core Capabilities<ul><li>
Analysis &amp; Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.</li><li>
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.</li><li>
Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.</li><li>
Customer Service &amp; Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.</li><li>
Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.</li><li>
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.</li></ul>
Computer Skills:
<ul><li>Proficiency in MS Office Word, Excel, Power Point, and Outlook required.</li><li>
Prior experience with electronic medical records (EMR) is preferred.</li><li>
Prior experience with clinical trial data entry systems (EDC) preferred.</li><li>
Prior Clinical Trial Management Systems (CTMS) preferred.</li></ul>
Travel: 0%
Standard Core Workdays/Hours: Monday to Friday 8:00 AM &ndash; 5:00 PM
#AONN
#LI-ONSITE</div>

RN - Clinical Research Coordinator

Deloitte

Global Tax Technology Customer Success and Strategy Leader, Senior ManagerReference Code 5420
 
Country: 
US Locations: USA - Birmingham; USA - Boise; USA - Cincinnati; USA - Cleveland; USA - Colorado Springs; USA - Columbus; USA - Davenport; USA - Dayton; USA - Des Moines; USA - Grand Rapids; USA - Hermitage; USA - Indianapolis; USA - Jacksonville; USA - Kansas City; USA - Louisville; USA - Memphis; USA - Midland; USA - Nashville; USA - New Orleans; USA - Omaha; USA - Pittsburgh; USA - San Antonio; USA - St. Louis; USA - Tampa; USA - Tulsa
 
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
 
Work you'll do
 
The Customer Success & Strategy Leader is responsible for driving the execution of the Global Tax & Legal (GTL) customer success vision, operating strategy, and business transformation initiatives across Deloitte's tax technology ecosystem for Global Tax & Legal Support. This role partners with business stakeholders, product teams, and support operations to enhance the end-user support experience, improve service delivery, drive adoption of support capabilities, and advance strategic support initiatives across GTL platforms.
 
Essential Job Functions
 
Develop the strategy for and oversee execution of the GT&L Product Support and Business Operations technology; example technologies include Genesys, ServiceNow CSM, as well as leveraging Power BI for data insights.
 
Drive AI, automation, and digital transformation initiatives for the GT&L Support organization, identifying opportunities to leverage GenAI and emerging technologies to enhance customer experience, practitioner productivity, service quality, and operational scalability.
 
Manage relationships with member firms and geographic stakeholders related to support processes, ensuring support priorities, service expectations, onboarding needs, and regional requirements are effectively understood and addressed. Establish customer success frameworks that drive adoption, engagement, and satisfaction
 
Lead strategic analysis and research initiatives to identify and implement forward-looking solutions that drive support effectiveness creating an exceptional user experience.
 
Champion the voice of the customer within the support organization, leveraging customer feedback, support trends, and adoption insights to improve the end-user experience and drive CSAT outcomes.
 
Collaborate closely with the Product Support Lead to seamlessly integrate new projects into operations.
 
Lead cross-functional strategic programs and integrations, partnering with Product, Engineering, DevOps, and Support Operations teams to deliver seamless customer support experiences and achieve business objectives
 
Serve as a trusted partner and liaison to internal and external stakeholders for support processes, while focusing on talent development and performance management.
 
The team
 
Global Tax & Legal deploys the right team of experts to address the ever-evolving needs of our businesses around the world. Our professionals deliver superior compliance and advisory insights and guidance (local and global) to support our businesses operating in singular or multiple jurisdictions.
 
Qualifications
 
Minimum 15 years industry experience including 10 years' experience leading business operations, product support, or customer experience projects, including ownership of project strategy, delivery, and measurable outcomes for large scale, global applications with 5 years of experience implementing support technology projects,
 
Demonstrated proficiency with customer support and case management platforms (e.g., Genesys, ServiceNow CSM/Now Assist) and the ability to translate customer business needs into technology projects.
 
Experience with complex project strategy partnering effectively with technical teams, vendors, product teams, and customer success leads.
 
Working knowledge of Gen AI and/or Agentic AI and practical use cases in support operations (e.g., agent assist, knowledge generation, summarization), with exposure to agentic AI approaches preferred.
 
Strong change management and operationalization skills, including designing support user experiences, and awareness of embedding new processes/tools into day-to-day operations.
 
Exceptional stakeholder management and cross-functional collaboration skills, including partnering with Product Support and Customer Success leaders to prioritize roadmaps and identify opportunities.
 
Analytical capabilities with experience building dashboards and insights (e.g., Power BI), defining KPIs, and using data to drive decisions and performance improvements.
 
Excellent written and verbal communication skills, with the ability to create executive-ready updates, influence decision-making, and align geographically distributed teams.
 
Proficiency in MS word, PowerPoint, Excel to create visually and verbally engaging reports and presentations
 
Ability to inspire, coach, develop and motivate individuals and teams.
 
Driven, self-starter with excellent teaming skills who can work and communicate at an executive level.
 
Ability to manage multiple concurrent projects and deadlines; exercise strong problem‑solving and sound judgment; operate independently in a virtual environment; and maintain composure under pressure while modelling calm leadership for junior support staff.
 
Willingness and ability to travel occasionally, including globally, in support of role responsibilities.
 
Experience working in global support organization for a professional services environment preferred
 
Limited immigration sponsorship may be available.
 
Our culture
 
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
 
Professional development
 
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
 
Benefits
 
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.
 
globalGT&L

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Heartland Dental

<div><div>Business Assistant - NW Indy
Dental experience is required.
Supporting our front office as a Business Assistant, you&rsquo;ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.<div><div><div><div><div>
About Traders Point Dental<ul><li>
Located just off Zionsville Rd, near Petsmart and Michael's</li><li>
Mon - Wed 7:30-5, Thurs 7:30-3</li><li>
A growing, profitable practice with quarterly bonus opportunities!</li><li>
Long term, committed team, many with 8-10 years alongside Dr. Kwon</li></ul></div></div></div></div></div>
Benefits:<ul><li>
Medical and prescription drug insurance, including Telehealth, health and wellness discounts and much more</li><li>
Free dental services for yourself and your dependents, minus lab fees</li><li>
Vision care support</li><li>
Life and disability insurance</li><li>
401(K) retirement plan</li><li>
Quarterly and monthly bonus opportunities</li><li>
6 paid holidays and paid time off after 90 days</li><li>
Team-focused, uplifting and educational work culture</li></ul> 
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you&rsquo;ll work in an environment that encourages learning, team cohesion, and puts patients first.
Heartland Dental was recently recognized by Newsweek for two awards: America&rsquo;s Greatest Workplaces and America&rsquo;s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.</div><div>
More about the role<ul><li>
Greet and welcome patients as they enter the office to create a great first impression of our team</li><li>
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies</li><li>
Utilize Dentrix for patient scheduling and records</li><li>
Schedule and confirm appointments for multiple providers in the office</li><li>
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
</li><li>Post insurance and patient payments and process accounts receivables</li><li>
Review treatment plan fees and payment options with patients</li><li>
Partner with the providers and team to implement Heartland Dental systems to optimize office potential</li></ul></div><div>
Required Experience<ul><li>
1+ years of experience in a dental setting</li><li>
1+ years of experience with insurance billing and accounts receivable</li><li>
Dentrix or other dental software experience</li><li>
Experience working in a fast-paced and customer-centric environment</li><li>
Excellent communication and organizational skills</li><li>
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.</li></ul> 
Physical Requirements:<ul><li>
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position</li><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li><li>
Availability to attend virtual training sessions (or in-person) periodically throughout the year</li><li>
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL &amp; TN.</li></ul> 
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. 
At Heartland Dental, we&rsquo;re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.</div></div>

Dental Receptionist - Business Assistant

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