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it financial operations analyst

junior analyst, risk and revenue controlling Jobs in Chicago

bpo customer care senior analyst

NTT DATA

<div>Req ID: 356403
 
 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. 
 
We are currently seeking a BPO Customer care senior analyst to join our team. 
 
Position: Customer Care Senior Analyst 
 
**Must Live in Continental United States** 
 
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&amp;D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. 
 
Pay for this role is $72,800 salary 
 
Basic Qualifications: 
<ul><li>
3 years of customer service experience, preferably in financial services or a BPO environment.</li><li>
2 Years MS Office Suite Experience including report writing and presenting.</li><li>
Active FINRA Series 6 and Series 63 licenses (must be current and in good standing).</li><li>
High school diploma or GED Required.</li>
3 Years knowledge of Life insurance and Annuity policies 
<li>
</li></ul> 
 
Responsibilities: 
<ul><li>
Establishes solid working relationships with clients and internal departments to resolve escalated issues.</li><li>
Possesses moderate knowledge of all facets of Variable life Insurance and annuity products.</li><li>
Active FINRA Series 6 and Series 63 licenses (must be current and in good standing).</li><li>
Strong understanding of investment account servicing and mutual fund or annuity products.</li><li>
Answer questions and provide information regarding their needs/questions through the utilization of multiple applications and platforms. In addition, you will maintain customer confidentiality while complying with privacy regulations and meeting or exceeding performance metrics, quality, and service standards.</li><li>
You will conduct research to respond to customer inquiries and document customer interactions in the appropriate systems. You will take ownership of each call working to de-escalate customer concerns as needed.</li><li>
Excellent communication skills (verbal and written).</li><li>
Ability to navigate multiple systems and manage time effectively.</li><li>
High attention to detail with a commitment to compliance and accuracy.</li><li>
Provide high-quality customer care through phone, email, and chat channels.</li><li>
Assist clients with inquiries related to investment accounts, transactions, and financial products.</li><li>
Ensure all communication follows FINRA, SEC, and internal compliance policies.</li><li>
Process account updates, documentation requests, and service transactions accurately and efficiently.</li><li>
Research and resolve customer issues promptly while maintaining a positive customer experience.</li><li>
Maintain detailed records of all customer interactions in the CRM system.</li></ul> 

New hires must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process. 
 
Remote Working and Technology Requirements 
 
To work Hybrid remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology. 
 
Technology 
<ul><li>
NTT DATA will provide a computer and headset for remote work.</li><li>
Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols.</li><li>
Failure to return equipment may result in collection actions and/or other consequences.</li><li>
Individuals must provide their own high speed internet access with speeds at or above 50 Mbps.</li><li>
A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location.</li></ul> 

Technical Performance and Issue Tracking 
<ul><li>
Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations.</li><li>
Hybrid Remote employees must adhere to all technical support procedures and protocols.</li><li>
Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite.</li></ul> 

Remote Workspace 
 
Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service. 
<ul><li>
Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment.</li><li>
The workspace must be a permanent, unencumbered location used daily for work.</li><li>
Employees must work with minimal distractions that do not interfere with business operations or service delivery.</li><li>
Ideally, the workspace is isolated from other household members and used exclusively for job duties.</li><li>
Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service.</li><li>
Employees must work from the same location consistently unless prior approval is obtained.</li><li>
If a change in work location is necessary:</li></ul><ul><li>
The new location must meet all Remote Workspace and Technology Requirements.</li><li>
Notification to NTT DATA Management is required before relocating</li></ul> 

About NTT DATA 
 
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&amp;D. 
 
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. 
 
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</div>

BPO Customer care senior analyst

Senior Finance Manager

CCC Intelligent Solutions

<div><h1 class="jobSectionHeader">Pay Rate/Hourly Range:
</h1><ul><li>The hourly range is $20.00 - $43.00 per hour.
</li><li>Pay is based on factors including school year, program of study, role responsibilities, etc.
</li></ul>CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we&rsquo;re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We&rsquo;re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . 
 
<h1 class="jobSectionHeader">The Role
</h1>The Product Analyst Intern will join CCC&rsquo;s Automotive Product team for a hands-on internship experience focused on data analytics, product insights, and customer-driven decision-making. This role provides exposure to how data informs product strategy, roadmap prioritization, and customer experience improvements across the product lifecycle.
 
 
As a Product Analyst Intern, you will work closely with the Senior Product Analyst and Director of Product Strategy to support real product initiatives by analyzing data, preparing insights, and helping translate customer and market signals into actionable recommendations.
 
This role sits at the intersection of data analytics and product management, providing a 360-degree view of how product opportunities are identified, developed, tested, and delivered to market. 
 
<h1 class="jobSectionHeader">Key Responsibilities:
</h1><h3 class="jobSectionHeader">What You&rsquo;ll Be Doing
</h3><ul><li>Support product performance analysis
 
Analyze product usage, adoption, and performance data to help identify trends, opportunities, and areas for improvement across CCC&rsquo;s Automotive solutions. Learn how to use product analytics tools, like Pendo, to build funnel insights and identify drop‑off points, friction areas, and moments of user frustration.
</li><li>Create reports, dashboards, and presentations
 
Use Excel and visualization tools such as Power BI and Tableau to build clear, compelling reports and presentations that communicate actionable insights to product and business stakeholders.
</li><li>Assist with customer and market insights
 
Help gather, synthesize, and interpret customer feedback and market research to better understand customer needs, behaviors, and pain points to inform future product enhancements.
</li><li>Conduct exploratory and ad hoc analysis
 
Assist with analyses related to in-product experiments, A/B testing, feature launches, go-to-market initiatives, and pricing optimization under the guidance of a Senior Product Analyst and direction from senior business leaders.
</li></ul><h3 class="jobSectionHeader">What We&rsquo;re Looking For
</h3>We are looking for candidates who possess the following traits:
<ul><li>Analytically Curious &ndash; strong analytical mindset, skilled in identifying patterns and making data-driven decisions
</li><li>Aptitude for Problem-Solving &ndash; hypothesis-driven attitude with an ability to quickly distill data sets into key insights and recommendations
</li><li>Clear Communicator - excellent verbal and written communication skills with the ability to tailor messaging to key stakeholders
</li><li>Collaborative Mindset &ndash; ability to work cross-functionally across teams and business functions
</li><li>Eagerness to Learn &ndash; interest in the software / technology sector or the automotive industry, with ambition to enter the product analytics / product management career path 
</li></ul> 
<h1 class="jobSectionHeader">Requirements:
</h1>This role will be based out of our Chicago HQ office, providing the opportunity to collaborate with fellow CCC Interns over the summer. We have a hybrid workplace (e.g., several days in office, several days remote). Consideration for a fully remote position will be given to strong candidates.
<ul><li>Currently an undergraduate junior or above pursuing a Bachelor&rsquo;s degree in Business Analytics, Data Science, Economics, Statistics, Computer Science , or a relevant STEM-related major
</li><li>Experience with data analysis tools / languages such as Excel, SQL, Python , R and data visualization tools such as PowerBI or Tableau
</li><li>Experience with (or willingness to learn) product management tools like Aha!, Miro, or Figma , and CRM platforms like Salesforce
</li><li>Interest in learning how product analytics drives organizational decision making, with a desire to learn product analytics platforms like Pendo
</li><li>Strong interest in testing leading generative / agentic AI solutions and analytics automation tools to help Senior Product Analyst design scalable, proactive analytics reporting frameworks 
</li></ul> 
<div><div><div><div><div><div><div><h1 class="jobSectionHeader">About CCC's Commitment to Employees:
</h1></div></div></div></div></div></div></div>CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion &amp; Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC&rsquo;s success.
CCC offers competitive compensation and benefits to support you and your families, including:
<ul><li>401K Match
</li><li>Paid time off
</li><li>Annual Incentive Plan Performance Bonus
</li><li>Comprehensive health insurance
</li><li>Adoption Assistance
</li><li>Tuition Reimbursement
</li><li>Wellness Programs
</li><li>Stock Purchase Plan options
</li><li>Employee Resource Groups
</li></ul>For more information about our benefits, please check out our careers site .
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.</div>

Automotive Service Group (ASG) Product Analyst Internship Summer 2026

<div>Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It&rsquo;s why we&rsquo;re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we&rsquo;re headed. We&rsquo;re proud to share our story and Make Amazing Happen at CDW.
Job Summary
A culture of diverse perspectives. Coworkers who collaborate to go above and beyond. Motivated individuals who lead by example. This is what CDW is about. Our legacy of innovative thinking and vision for customer-centric technology position us for continued success in our industry&mdash;and for you in your career.
We are seeking an experienced FP&amp;A Senior Financial Analyst to join our team at CDW and be part of a dynamic and forward-thinking Finance organization that values innovation and continuous growth. The Senior Financial Analyst is a key contributor, responsible for analyzing and presenting financial performance across various business functions within the organization. This role involves building financial models to support leadership in making informed financial decisions, as well as providing insightful recommendations and ideas for process improvement. This position partners closely with senior leadership within Finance and Sales and offers an excellent opportunity to make a significant impact on our organization's growth and success.
What you&rsquo;ll do
<ul><li>Partner with leadership as a strategic advisor, delivering actionable analysis grounded in financial stewardship.</li><li>
Proactively provide timely, insightful, actionable, and accurate financial reporting, analysis, and recommendations to key areas in the organization.</li><li>
Develop annual plans supporting various shared services groups, ensuring alignment with overall corporate goals.</li><li>
Build operational financial reports tailored to the specific needs of the business.</li><li>
Provide documentation for financial schedules to ensure transparency and accountability.</li><li>
Build successful partnerships with key internal customers and cross-functional teams.</li><li>
Prepare analysis to support corporate projects and initiatives, contributing to strategic decision-making.</li><li>
Identify and recommend process improvements in reporting and analysis for continuous enhancement.</li><li>
Perform monthly reviews of departmental financial performance vs. plan and prior year, collaborating with department heads and Finance leadership to enhance understanding.</li><li>
Utilize financial models to provide valuable insights on performance targets.</li><li>
Automate and improve financial planning processes for increased efficiency.</li><li>
Provide financial analysis support for key capital projects.</li><li>
Continue to build successful partnerships with key internal customers and cross-functional teams.</li></ul>
What we expect of you
<ul><li>Bachelor&rsquo;s degree and 3+ years of financial analyst/accounting/finance experience</li><li>
Excellent verbal and written communication skills with the ability to interact effectively with internal and external stakeholders, including senior leadership.</li><li>
Develop comprehensive financial forecasts, annual budgets, and long-term strategic plans, visualizing data to enhance clarity and understanding.</li><li>
Develop key performance indicators (KPIs), and operational metrics for the services business, and use data visualization techniques to provide clear and actionable insights and recommendations to the executive team.</li><li>
Collaborate with cross-functional teams to ensure alignment of financial goals with overall business objectives.</li><li>
Complete monthly and quarterly financial reporting, variance analysis, and performance tracking against targets, using data visualization dashboards to facilitate better decision making.</li><li>
Automate and improve financial planning and forecasting processes.</li><li>
Demonstrated strong knowledge of finance concepts, principles, and practices, with the ability to apply them.</li><li>
Strong analytical skills.</li><li>
Demonstrated organization and planning skills with critical attention to detail.</li><li>
Demonstrated time management skills with the ability to meet deadlines.</li><li>
Proficient in Microsoft Office applications with solid experience in Excel.</li><li>
Demonstrated ability to effectively present data to stakeholders for a comprehensive scenario understanding.</li><li>
Track record of identifying process improvements and making appropriate recommendations.</li><li>
Understanding of accounting concepts.</li><li>
Working knowledge of financial software such as PeopleSoft, Essbase, Hyperion, Power Bi and Workday is a plus</li></ul>
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&amp;P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW&rsquo;s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.</div>

Sr Financial Analyst - Hybrid - Chicago, IL

Hyatt

<div><div>Summary<div>
The Opportunity
Hyatt seeks an enthusiastic Senior Financial Analyst to join the Global Financial Planning and Analysis team. In this role, you will be collaborating closely with the broader FP&amp;A team including Investor Relations, where you&rsquo;ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. 
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what&rsquo;s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. 
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. 
How We Care for Our People
What sets us apart is our purpose&mdash;to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We&rsquo;re proud to have earned a place on Fortune&rsquo;s prestigious 100 Best Companies to Work For&reg; list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. 
We&rsquo;re proud to offer exceptional corporate benefits which include:<ul><li> Annual allotment of free hotel stays at Hyatt hotels globally</li><li> Flexible work schedule</li><li> Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center</li><li> A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption</li><li> Paid Time Off, Medical, Dental, Vision, 401K with company match</li></ul> 
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. 
The Role
The Senior Financial Analyst is responsible for analyzing business trends, providing insights, and reporting on expectations and deviations from those expectations, focusing on key performance indicators and the future outlook for Hyatt. This position is central in
both the development and preparation of key executive-level materials, including Quarterly Business Reviews, Board Presentations, and Earnings Releases.
This position reports to the Manager, Hotel FP&amp;A.<ul><li>Preparation and development of various executive-level presentations as well as various materials for Hyatt&rsquo;s SEC Filings and Earnings Calls</li><li>Aid in various analyses to help management understand various trends in drivers of the business to identify areas of risk or opportunity in global hotel forecasts; reporting is often ad hoc, time-sensitive, and used directly for communication to senior leadership</li><li>Analyze business trends, providing insight on key performance indicators to the CFO</li><li>Perform analysis of monthly, quarterly, and annual results and provide these insights through various means of communication</li><li>Perform other ad hoc analyses as required</li><li>This position directly engages with the executive team and should be able to communicate accordingly</li></ul></div></div><div>
Qualifications<div>
Experience Required:<ul><li>3-5 years of experience in hotel operations analysis, or FP&amp;A</li><li>Strong analytical background and ability to draw insights from analysis with attention to detail</li><li>Prior roles will have included communicating and working with senior management</li><li>Advanced experience with Excel is required</li></ul> 
Experience Preferred:<ul><li>Advanced experience with Analytics/Reporting</li><li>Experience with Alteryx or VBA</li><li>Experience with ThinkCell, PowerBI, Copilot, and/or ChatGPT</li><li>Experience with Hyperion is strongly preferred</li></ul> 
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. 
We welcome you:
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We&rsquo;d love to consider your unique experiences and how you could make Hyatt even better.
The salary range for this position is $78,000 to $116,000. This position is also eligible to earn incentive awards and an annual bonus.
The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.</div></div></div>

SENIOR FINANCIAL ANALYST – HOTEL FP&A

JPMorganChase

<div>JOB DESCRIPTION 
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan&rsquo;s U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. 
 
As a Program Banker Analyst in the U.S. Private Bank, you will work on an integrated team with our bankers, global investment specialists, capital advisors, and trust and estate experts to bring in new clients and to serve existing clients. As a top performing Analyst, you will have the opportunity to continue onto the next phase at the firm as an Associate at the end of the program. Promotional opportunities within J.P. Morgan are based on our business needs and the Analyst&rsquo;s performance. The two-year Analyst Program provides exposure to our multiple business areas within the Private Bank including but not limited to credit and lending, multi-asset class investments, wealth advisory and estate planning.
Job Responsibilities<ul><li>
Help devise customized financial strategies for existing and prospective clients
</li><li>Prepare pitch books and meeting materials</li><li>
Collaborate with integrated team members to analyze balance sheets and understand a clients&rsquo; investment objectives to produce customized recommendations that consider appropriate risk/return objectives</li><li>
Become an expert in a range of proprietary models to provide recommendations on tailored solutions</li><li>
Conduct research and analysis; assist with product development and prospecting efforts</li><li>
Research client inquiries and manage follow up communication and materials</li><li>
As you progress in your role, you will assume significant responsibility by interacting frequently with senior management and working directly with clients</li></ul>
Required Qualifications, Capabilities, and Skills<ul><li>
Bachelor&rsquo;s degree with a minimum overall GPA of 3.2
</li><li>No more than two years of work experience following completion of undergraduate program</li><li>
Demonstrated aptitude for sales and client relationship management</li></ul>
Preferred Qualifications, Capabilities, and Skills<ul><li>
Superior multi-tasking and organizational skills
</li><li>Excellent communication skills and poise giving presentations</li><li>
Genuine interest in financial markets and macro-level economic trends</li><li>
Ability to leverage both quantitative and qualitative resources to understand complex financial situations and present solutions</li></ul>
ABOUT US 
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM 
 
J.P. Morgan Asset &amp; Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.</div>

U.S. Private Bank - AWM Program Analyst

Intercontinental Exchange

<div>Overview:

Job Purpose
Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. 
The Senior Analyst operates with a high degree of independence and is responsible for executing compliance operations across regulated trading venues and institutional digital asset custody. You will operate at the intersection of blockchain transaction monitoring, sanctions risk, and regulated financial market infrastructure in a multi-regulator environment. 
Responsibilities<ul><li>
Conduct transaction monitoring programs that merge traditional trade practice and surveillance techniques with enhanced digital asset forensics.</li><li>
Independently review and disposition alerts generated from blockchain analytics tools and surveillance systems.</li><li>
Prepare clear, defensible case documentation and concise escalation materials.</li><li>
Support suspicious activity investigations into digital asset transactions and regulatory reporting.</li><li>
Lead the research and analysis of AML/KYC and customer due diligence risk ratings during customer onboarding.</li><li>
Assist in translating regulatory requirements into practical monitoring procedures.</li><li>
Support regulatory examinations and inquiries.</li><li>
Provide guidance to business operations on emerging risks and regulatory impacts.</li></ul> 
Knowledge and Experience<ul><li>
4+ years experience in financial services compliance, digital assets AML, financial crime investigations, or related roles</li><li>
Educated to degree level</li><li>
High familiarity of financial markets, digital asset infrastructure, and FinCEN/BSA regulations</li><li>
Excellent communication skills in English and must possess strong report writing skills including the ability to apply independent thought and analysis</li><li>
Strong attention to detail and ability to multi-task under pressure in a fast-paced deadline driven environment</li><li>
Strong team player who is also able to work independently and on multiple projects simultaneously</li></ul> 
Illinois Base Salary Range
The expected base salary for this role, if located in Illinois, is between $92,700 &ndash; 123,600 USD. The base salary range does not include Intercontinental Exchange&rsquo;s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. 
#LI-MK1 
#LI-ONSITE
-: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.</div>

Senior Analyst, Compliance and Anti-Money Laundering

Explore 436+ Bpo customer care senior analyst in Chicago this March. Find roles across top companies and apply now to boost your career.