administrative assistant

administrative assistant/hearing reporter Jobs in Miami

administrative assistant/hearing reporter

hr/administrative assistant Jobs in Miami

hr/administrative assistant

branch office administrator

Edward Jones

<div>Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. 
 
At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals. 
 
Job Overview 
 
Position Schedule: Full-Time 
 
Branch Address: 1101 Brickell Ave Suite N1003, Miami, FL 
 
This job posting is anticipated to remain open for 30 days, from 09-Jan-2026. The posting may close early due to the volume of applicants. 
 
If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. 
 
Role Summary: 
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment. 
 
We'll give you the support you need. Our team will be there every step of the way, providing: 
<ul><li>
Comprehensive 6-month training including an experienced peer to help mentor you</li><li>
A wide support network that extends from your branch office to your region to the home office</li><li>
You'll often work independently but will have a team of thousands backing you every step of the way</li></ul> 

Can you see yourself... 
<ul><li>
Delivering exceptional personalized service to ensure clients feel understood and informed</li><li>
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year</li><li>
Actively listen for situations in the clients' lives that may indicate a need for additional services</li><li>
Driving marketing activities such as planning and executing events</li></ul> 

You can also expect... 
<ul><li>
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions</li><li>
An inclusive environment where everyone's different viewpoints are valued and help to achieve results.</li><li>
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being</li><li>
Full-time Associates receive the following benefits:<ul><li>
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&amp;D coverage. Short- and long-term disability, basic life, and basic AD&amp;D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.</li></ul></li></ul> 

You'll be competitively compensated... 
<ul><li>
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.</li><li>
Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.</li>
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role. 
<li>
</li></ul> 
 
Hiring Minimum: $23.85 
Hiring Maximum: $28.86 
 
Read More About Job Overview 
 
Skills/Requirements 
 
What skills would make you a successful BOA? 
<ul><li>
Analytical Thinking</li><li>
Attention to Detail</li><li>
Adaptability</li><li>
Conversational Skills</li><li>
Digital Tool Utilization</li><li>
Team Collaboration</li></ul> 

Role Requirements 
<ul><li>
Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.</li><li>
Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.</li><li>
Administrative &amp; Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
</li><li>Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.</li></ul> 
Read More About Skills/Requirements 
 
Awards &amp; Accolades 
 
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. 
 
Check out our U.S. awards and accolades: Insights &amp; Information Blog Postings about Edward Jones 
 
Check out our Canadian awards and accolades: Insights &amp; Information Blog Postings about Edward Jones 
 
Read More About Awards &amp; Accolades 
 
About Us 
 
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500&sup1; company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. 
 
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
 
 
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
 
 
View our Purpose, Inclusion and Citizenship Report. 
 
&sup1;Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. 
 
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.</div>

Branch Office Administrator

American Arbitration Association

<div>Description 
 
Case Administrator (Legal Services/Administrative Support) - 2025-202 
The American Arbitration Association (AAA) seeks a detail-oriented and service-driven Case Administrator to manage arbitration and mediation cases across a wide range of industries. You will handle day-to-day case administration through our proprietary case management system (PRISM), correspond with parties, attorneys, and neutrals, and ensure accurate scheduling, documentation, and billing processes. This position is ideal for professionals with a background in customer service or legal support who are interested in alternative dispute resolution and are adept at using technology to manage case data. 
 
Work Environment 
This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location. 
 
Compensation<ul><li> 
Charlotte, Miami, San Antonio: $49,000 - $52,000</li><li> 
Atlanta, Buffalo, Dallas, Fresno: $52,000 - $55,000</li><li> 
Houston, Johnston, Minneapolis: $53,000 - $56,000</li><li> 
Chicago, Philadelphia, Voorhees: $55,000 - $59,000</li><li> 
Boston, Los Angeles: $58,000 - $61,000</li><li> 
New York City, San Francisco: $62,000 - $65,000</li></ul> 
This position is also eligible for quarterly performance-based incentives. 
Our competitive compensation package includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off. 
 
Qualifications<ul><li> 
Associate's degree in business or related field, or equivalent combination of education and experience</li><li> 
Minimum three years of experience in customer service, case administration, or legal environments</li><li> 
Strong written and verbal communication skills; able to interact effectively with diverse stakeholders</li><li> 
Intermediate proficiency in Microsoft Office, especially Excel (pivot tables, formulas, data analysis)</li><li> 
Comfort with web-based systems and adaptability to new technologies, including AI-related tools</li><li> 
Exceptional attention to detail and time management skills</li><li> 
Ability to manage sensitive information with professionalism and discretion</li></ul> 

About Us 
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops. 
 
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.</div>

Case Administrator (Legal Services/Administrative Support)

US Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Assistant United States Attorney (Appellate)

United States Department of Justice

Hiring Organization
 USAO Southern District of Florida
 Hiring Office
 Appellate Division
 Attorney Appointment Type
 Attorney Permanent
 Job ID
 26-FLS AUSA-12863781-07
 
Location: 
99 NE 4th Street
 Miami, FL 33132 - United States
 About the Office
 
The United States Attorney's Office (USAO), Southern District of Florida (SDFL) is seeking experienced attorneys to serve as Assistant United States Attorneys (AUSA) in our Appellate Division. AUSAs may be hired for a position in any of our offices throughout the District, located in Miami, Fort Lauderdale, West Palm Beach and Fort Pierce, Florida.
 
Job Description
 
Appellate Division. AUSAs in the Appellate Division represents the USAO in the United States Court of Appeals for the Eleventh Circuit, preparing briefs and participating in oral arguments before the Court. The Division provides advice and handles all appeals to the Eleventh Circuit from both the civil and criminal cases prosecuted by the Office. In addition to defending the criminal convictions and civil judgments obtained by the Office, the Appellate Division also brings affirmative appeals to the Eleventh Circuit from rulings adverse to the United States, after consultation with the Solicitor General's Office and Criminal or Civil Division of the Department of Justice in Washington, D.C. Members of the Appellate Division also give advice and consult on legal matters with the United States Attorney and other attorneys in the Office. Appellate attorneys are assigned as liaisons to each branch office and each trial section in the Miami Office.
 
Responsibilities will increase and assignments will become more complex as your training and experience progress.
 
Qualifications
 
Required Qualifications: 
Applicants must possess a J.D. Degree, be an active member of the bar (any U.S. jurisdiction), and have at least 1* year post-J.D. legal or other relevant experience. Required: Proof of active bar membership must be submitted along with your application.
 
United States citizenship is required.
 
Preferred Qualifications: 
Applicants should have demonstrated an interest in appellate work, excellent writing and analytical skills, and an exceptional academic background. Federal judicial clerkship experience is highly desirable. Applicants should also possess strong interpersonal skills, and the capacity to function in a highly demanding environment with minimal guidance
 
Initial appointment is conditioned upon a satisfactory preemployment adjudication. This includes fingerprint, credit and tax checks, and drug testing. In addition, continued employment is subject to a favorable adjudication of a background investigation.
 
You must meet all qualification requirements upon the closing date of this announcement.
 
Application Process
 
Applicants are required to apply online via the website link USAJOBS to this vacancy announcement 26-FLS AUSA-12863781-07 by the closing date of January 20, 2026.
 
You must provide a complete Application Package which includes:
 
<ul>
<li>Required: Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).</li>
<li>Required: Your resume cannot exceed two pages - you will be deemed ineligible and receive no further consideration if your resume exceeds two pages - see USAJOBS for formatting requirements. Include relevant employment history as outlined below for each job:</li>
</ul>
Official position title (if Federal, include series/grade),
 Employer name and contact information,
 Start and end dates (for full consideration you must include month, day, and year),
 Indicate full-time or number of hours worked per week if part-time, and
 A list of duties performed and accomplishments.
 
<ul>
<li>Required: Proof of bar membership</li>
<li>Required: Cover letter. When applying, please note in your cover letter which division and office location you are interested in.</li>
<li>Required: Writing Sample</li>
</ul>
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
 
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section above.
 
The complete application package must be submitted by 11:59 PM (ET) on January 20, 2026, to receive consideration.
 
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
 
2. Click the Submit My Answers button to submit your application package. (It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.)
 
3. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
 
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
 
You are encouraged to apply online. Applying online will allow you to review and track the status of your application. However, should you not be able to apply online, please contact Southern District of Florida at 305-961-9026 or email at Melissa.Innocent@usdoj.gov, prior to the closing date of this announcement to request an alternate method of applying.
 
The Point of Contact for this vacancy announcement is Southern District of Florida who can be reached at 305-961-9026 or Melissa.Innocent@usdoj.gov. You will be evaluated for this job based on how well you meet the qualifications above.
 
Evaluation Method: Once your complete application package is received, it will be reviewed to ensure you meet all job requirements. An attorney interview panel will then review all qualified applicants and make recommendations for invitation to interview. You will be notified if selected for an interview.
 
The Occupational Questionnaire will take you approximately 20 minutes to complete.
 
Applicants should familiarize themselves and comply with the relevant rules of professional conduct regarding any possible conflicts of interest in connection with their applications. In particular, please notify this Office if you currently represent clients or adjudicate matters in which this Office is involved and/or you have a family member who is representing clients or adjudicating matters in which this Office is involved so that we can evaluate any potential conflicts of interest or disqualification issues that may need to be addressed under those circumstances.
 
Applicants should familiarize themselves and comply with the relevant rules of professional conduct regarding any possible conflicts of interest in connection with their applications. In particular, please notify this Office if you currently represent clients or adjudicate matters in which this Office is involved and/or you have a family member who is representing clients or adjudicating matters in which this Office is involved so that we can evaluate any potential conflicts of interest or disqualification issues that may need to be addressed under those circumstances.
 
Salary
 
Salary Information: Assistant United States Attorney's pay is administratively determined based, in part, on the number of years of professional attorney experience. The range of basic pay is $120,086.00 to $195,100.00 which includes 24.67% locality pay.
 
Other Benefits: The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System. The Benefits link provides an overview of the benefits currently offered to Federal Employees.

Assistant United States Attorney (Criminal)

UNITED WAY MIAMI

<div>Description:

Salary Range:$51,511-$57,950.51 annually
Hybrid Schedule: 2 days from home and 3 days on-site
Benefits (The Good Stuff)<ul><li>
3 WKS Vacation Paid*</li><li>
12 Paid Holidays</li><li>
12 PTO Paid Days</li><li>
Competitive Health Benefits Package</li><li>
Wellness Program Reimbursements up to $50/month</li><li>
Short Term Disability at NO COST</li><li>
Life Insurance &amp; AD&amp;D 2X Annual Salary at NO COST</li><li>
Employee Assistance Program</li><li>
Retirement Plan UP TO 6% Employer Funding</li><li>
Professional Development Opportunities</li><li>
Discounted On-Site Early Childhood Care</li><li>
Tuition Assistance for Early Education Degree</li><li>
Free Monthly Transit Card</li><li>Vacation amounts may vary based on roles, schedules, and years of service</li></ul>
Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!
United Way Miami, Inc. is hiring a Manager, Social Media and Digital Marketing to join our team. As a Manager, Social Media and Digital Marketing, you will be responsible for managing and implementing social media strategy with written and visual content to foster community participation and spark engagement. Utilize social and digital media to advance UWM&rsquo;s brand, broaden awareness of its programs and initiatives, leverage relationships with business-to-consumer and business-to-business audiences, generate leads, and achieve core business objectives.
UWM is an equal opportunity employer and a drug-free workplace. Please visit our Career site homepage to view our EEO statement and Drug-Free policy.
Principal Duties and Responsibilities:
Develops and implements comprehensive social and digital media plans, including timing, tactical outputs, media targets, reporting, organic and paid content posts, agency services, and capabilities. Manages two social media brands and content plans across Facebook, Twitter, Instagram, LinkedIn, YouTube (community management, profile maintenance &amp; editorial content calendars.) Manages and maintains the digital asset library, ensuring easy access and organization of media files.<ul><li>
Leads accurate and timely content creation, including shooting and editing content (quotes, photos, videos) to share with internal and external stakeholders; captures live event coverage that can be promptly shared on social media; and oversee production phases of digital assets to ensure quality and consistency.</li><li>
Produces high-quality video projects, including scriptwriting, shooting, editing and designing motion graphics.</li><li>
Manage and maintain the digital asset library for easy access and organization.</li><li>
Develops and manages the organization's social media programming; creates and maintains a monthly social media calendar; engages in dialogue and answers questions; monitors all social media sites to identify threats and opportunities in user-generated content surrounding the organization.</li><li>
Manages paid social media advertising campaigns to increase followers and engagement; develops and maintains budgets for M&amp;C and specific campaigns; monitors progress and optimizes when necessary.</li><li>
Create compelling visual content through video production and photography to enhance brand presence, engage audiences and drive digital marketing initiatives.</li><li>
Leads third-party agencies, designers, sales, and subject matter experts to produce relevant content that meets the needs of both key stakeholders and our audiences.</li><li>
Strengthens relationships for cross-promotion efforts with various partners, including social influencers and bloggers, to expand the organization's reach; and assists with external production partners to establish cross-promotional efforts with agencies, freelancers, and 3rd party vendors.</li><li>
Drives audience growth of all social media platform brands; helps drive traffic to the website; encourages people to give, volunteer, and advocate; and manages organic and paid campaigns for social media brands.</li><li>
Tracks and analyzes channel activity/qualitative data and translates it into recommendations for social media plan to achieve established KPIs; delivers regular insight reports, including monthly board updates, quarterly reports, special campaign reports, and year-end final reports as needed.</li><li>
Manage website posts and support outside vendor; knowledgeable in WordPress</li><li>
Prepares and trains key staff and volunteers to effectively utilize social media as a means of inspiring interest and connection to the work of UWM; Responsible for the supervision of social and digital interns, including training, developing, measuring performance, disciplining, and directing tasks.</li><li>
Monitors trends and best practices using data from external sources to optimize tools, applications, channels, and visual design elements; performs a digital competitive analysis and recommends strategy adjustments as needed.</li><li>
Manages staff coordinating photographer/videographer's relationships. Supervises the team administrator to ensure photographers are correctly scheduled and expectations are communicated and met.</li><li>
Manages photographers/videographers at events and shoots; ensures team members gather/archive media post-event, and informs appropriate staff. Be available to photograph/videotape a predetermined event.</li></ul>
Requirements:

Education Requirements: Bachelor&rsquo;s Degree in Public Relations, Marketing, Communications, or related field, or equivalent experience.
Experience Requirements: Three or more years&rsquo; experience with social media content creation, copywriting, and management of multiple brands.
Technology Requirements: Microsoft Office suite; Zoom; Asana platform; Sprout Social software. Knowledge of modern web browsers.
Other Essential Knowledge/Skills: Advanced knowledge of social media communications is a must. Advanced knowledge of photography and/or videography and video editing. Excellent oral and written communication skills; effective organization, time management, and leadership skills. Attention to details and accuracy, as well as self-sourcing/validating information. Ability to work well with a diverse population. Working knowledge of principles of SEO, monitoring KPIs, and listening. Strong customer service skills required, as well as the ability to engage in public speaking. Bilingual English/Spanish preferred.
Career growth: We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.
Apply with confidence! Research indicates that individuals may hesitate if they don't meet every requirement. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities</div>

Manager, Social Media and Digital Marketing - Hybrid

SP Vessel Buyer LLC

<div>Position Summary / Job Purpose:
This position serves as the regional manager of land product procurement and development for Azamara, responsible for the creation, curation and optimization of the brand&rsquo;s Shore Excursions and land products including mid-cruise land experiences, events, private experiences, attraction tickets, transportation services and tours for a specific geographical region. The programs represent revenue and incorporate all ships of Azamara. The position is responsible for identifying product needs and procuring travel products with vendors. It oversees all product content and delivery to onboard teams and identifies new opportunities that would provide revenue growth and guest satisfaction. A continuous focus is placed on guest satisfaction as it drives revenue; emphasis is placed on retooling and optimizing existing products as well as adding and deleting of products as needed, particularly through internal and vendor program reviews. Incumbent identifies opportunities then partners with the Commercial and Onboard Revenue teams of Revenue Management in the development of new product and revenue improvements of existing product. This includes, but is not limited to, requesting and reviewing proposals, contracting new vendors and expanding the program into non-contracted regions. 
Essential Duties and Responsibilities:
? Develop and manage shore excursion programs (to include tours, activities, multi-day land packages, events, and shuttles) in relevant ports for Azamara. Deal directly with at least 50 to 200 tour operators. Oversee 1,000+ tours and transact with approximately 300 ports. Ensure all products have adequate inventory to maximize e-commerce sales.
? Curate premium tour content that represents an enhanced customer experience and is unique to the brand.
? Procure high-yield travel products by sourcing new vendors and integrating with marketplace platforms and tour product aggregators. Focus is on tour marketability, alignment with brand essence, and the support of the e-commerce business, achieving a high rate of purchase conversion.
? Manage workflow to direct and indirect reports, maintaining a continuous flow of product to the website. Supervise day-to-day duties of a tour administrator and Destination concierge in the completions of essential duties and responsibilities. Document any performance issues and provide coaching as needed. Recruit and make hiring recommendations as needed.
? Prepare Requests for Proposals, identify potential vendors and solicit bids. Assess and evaluate proposals, recommending tour operator appointments. Negotiate product content for shore excursions to ensure competitive pricing.
? Prepare and deliver program reviews to tour operators and brand management, with a focus on continuous improvement and originality of product. Responsible for maintaining the brand&rsquo;s tour quality standards and providing feedback to the tour operators with expected actions within specified timeframe.
? Manage and evaluate new tour opportunities; respond to competitive threats and guest trends within assigned region. Monitor other cruise line deployment, OTA tour product, tour trends and destination events to identify opportunities do develop other destination or tour products.
? Ensure programs and operators are in compliance with Azamara&rsquo;s Tour Operator Agreement, any health and safety protocols, in collaboration with Risk Management and Legal. Prepare all related exhibits for Tour Operator Agreements and Amendments to Tour Operator Agreement. Onboard new vendors.
? Strategize and collaborate with Onboard Revenue (OBR), Commercial and Revenue Management teams to find new and/or improved ways of maximizing revenue streams. Direct interaction with shipboard shore excursion managers and other shipboard management onboard the vessel to provide product, tour operation, and sales support as needed.
? Work cross functionally with internal teams to maximize profits, maintain a high overall NPS score for Shore Excursions and develop strategies that achieve the highest ROIC. Interact with various departments, inclusive of, but not limited, to Azamara Deployment, Sales &amp; Marketing, Hotel Operations, Guest Port Services, and the international offices.
? Prepare talking points for marketing campaigns. Review marketing materials for accuracy and advise marketing team on products to highlight in destination guides, website, direct mail, email communication etc. Analyze and select key products to promote cruises and shore excursion sales. Conduct training meetings, presentations and seminars to increase product awareness internally and with travel partners.
? Represent the corporation at selected governmental meetings, association functions, cruise industry events, travel industry conventions, and other meetings as required.
? Participate in legal depositions as required.
? Stay aware of world events and the affect they may have on travel and corresponding tour operations. Perform site inspections of geographic areas and tour operator product in regions of responsibility.
? Maintain all related product information in MXP, Sharepoint, Seaware. 
Education, Experience, Knowledge &amp; Skills:
? Bachelor&rsquo;s degree in related discipline or equivalent, directly related experience.
? 7-10 years of related experience in the tours and attraction sector, including roles within a cruise line, DMC or tour operator, and on-line tour retailer businesses, with an emphasis in worldwide shore excursion operations.
? Shipboard or in-destination experience preferred. Prior experience working with tour aggregators and digital marketplaces preferred. Direct focus on e-commerce conversion of tour product sales an asset.
? Requires extensive knowledge of tours and attractions and local tour operators in many global destinations.
? Strong negotiating skills and demonstrated experience in requesting and assessing proposals for tour operation services.
? Ability to analyze trends and pricing/costing data and financial knowledge to perform responsibilities related to cost control.
? Demonstrated supervisory skills, including training, development and management of day-to-day activities.
? Excellent interpersonal skills to communicate with all levels of management, customers and employees. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
? Strong common sense to handle strict confidentiality using discretion in dealing with issues of business and personal nature.
? Experience to handle multiple tasks in a fast pace environment as well as to work effectively under pressure.
? Strong knowledge of Microsoft Office products including, but not limited to SharePoint, Teams, Excel and Outlook. Working knowledge of personal computers with associated financial software and communication packages.
? Ability to travel up to 15% of the time. 
Key Relationships
? Work closely with Onboard Revenue, Commercial &amp; Revenue Management teams to ensure effective delivery of product.
? Develop and maintain relationships with tour operators and other vendors.
? Work with onboard teams as it relates to product concepts and components.
? Coordinate with marketing to ensure accuracy of tour descriptions, imagery and promotion.
? Works closely with Risk Management and Legal to maintain compliance 
Financial Responsibilities (For management roles only)
Supports the achievement of Revenue Goals through the development of quality tour product and successful e-commerce initiatives. Oversees tour vendor agreements.</div>

Manager, Land Product Development

Explore 43+ Branch office administrator in Miami this January. Find roles across top companies and apply now to boost your career.

43 branch office administrator jobs IN Miami

Branch Office Administrator

Case Administrator (Legal Services/Administrative Support)

Assistant United States Attorney (Appellate)

Assistant United States Attorney (Appellate)

Assistant United States Attorney (Criminal)

Manager, Social Media and Digital Marketing - Hybrid

Manager, Land Product Development