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associate manager - digital marketing Jobs in Cairo

associate manager - digital marketing

associate, sales manager

brand ambassador

Red Bull

<div>
 
 About The Role
 
 
 
 Red Bull Student Marketeers are part of the most dynamic and empowered brand and product ambassador program in the world. They understand Red Bull&rsquo;s target group and are responsible for driving the brand image and product understanding on their university campus and in their region. The goal of the Student Marketeer program is to reach new consumers, excite university students, increase sales and manage the Red Bull brand on a student level (at their campus). This includes direct contact with consumers and customers, inviting product trial, in addition to working at Red Bull events to ensure an unforgettable brand experience for consumers. Student Marketeers value flexibility over a 9 to 5 job and love to work in a creative working atmosphere.
 
 
 
 All the responsibilities we'll trust you with:
 
 
 
 
 Be a Brand and Product Ambassador
 
 
 
 Live and breathe the brand personality traits and company values, representing the brand in a premium way through everyday interactions with consumers or customers. Grow the user base by inviting positive trial and awareness of Red Bull through product sampling to consumers at the right place and right time - answering any questions and concerns from consumers. Build and execute an insight driven plan that's innovative and tailored to your campus. The plan should engage &amp; excite students whilst bringing the brand to life. Create a strong network, establishing and maintaining relationships with key local individuals. Drive the brand engagement on social media using authentic content.
 
 
 
 Be a Sales Expert
 
 
 
 Build relationships with local sales account managers and ensure Red Bull is available and visible in outlet. Collaborate with sales to open new distribution points for Red Bull within your university campus and beyond. Leverage relevant assets from the world of Red Bull in order to keep Red Bull top of mind in sales accounts. Ensure perfect execution of defined store standards.
 
 
 
 Executional Excellence
 
 
 
 Deliver executional excellence and show love for the details in all areas of your role. Maintain and upkeep all Student Marketeer tools to ensure a premium brand image. Plan &amp; report your activities via the dedicated online platform in a timely manner and with accuracy. Share ideas and collaborate with the team through regular face-to-face and online interaction.
 
 
 
 Your areas of knowledge and expertise that matter most for this role:
 
 
 
 <ul>
 <li>
 A second or third-year Sadat Academy student.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Charismatic, energetic, positive and outgoing personality.
 </li>
 <li>
 Highly approachable and social with the ability to relate to different people in many occasions.
 </li>
 <li>
 Immersed in student life with thorough understanding of the university, city &amp; region, incl. behind-the-scenes activities &amp; hot-spots.
 </li>
 <li>
 Encompass a creative mindset and an entrepreneurial spirit, with a high sense of responsibility and initiative.
 </li>
 <li>
 Ability to manage part-time work &amp; studies and ideally available to work some evenings and weekends.
 </li>
 <li>
 An affinity and desire to learn and apply a new range of skills, especially marketing, negotiation, and sales.
 </li>
 <li>
 Connected with a variety of influential groups and individuals on campus.
 </li>
 <li>
 Passionate about the Red Bull brand and product.
 </li>
 <li>
 Must have a valid driving license.
 </li>
 </ul>
</div>

Student Marketeer - Sadat Academy

<div>
 
 About The Role
 
 
 
 Red Bull Student Marketeers are part of the most dynamic and empowered brand and product ambassador program in the world. They understand Red Bull&rsquo;s target group and are responsible for driving the brand image and product understanding on their university campus and in their region. The goal of the Student Marketeer program is to reach new consumers, excite university students, increase sales and manage the Red Bull brand on a student level (at their campus). This includes direct contact with consumers and customers, inviting product trial, in addition to working at Red Bull events to ensure an unforgettable brand experience for consumers. Student Marketeers value flexibility over a 9 to 5 job and love to work in a creative working atmosphere.
 
 
 
 All the responsibilities we'll trust you with:
 
 
 
 
 Be a Brand and Product Ambassador
 
 
 
 Live and breathe the brand personality traits and company values, representing the brand in a premium way through everyday interactions with consumers or customers. Grow the user base by inviting positive trial and awareness of Red Bull through product sampling to consumers at the right place and right time - answering any questions and concerns from consumers. Build and execute an insight driven plan that's innovative and tailored to your campus. The plan should engage &amp; excite students whilst bringing the brand to life. Create a strong network, establishing and maintaining relationships with key local individuals. Drive the brand engagement on social media using authentic content.
 
 
 
 Be a Sales Expert
 
 
 
 Build relationships with local sales account managers and ensure Red Bull is available and visible in outlet. Collaborate with sales to open new distribution points for Red Bull within your university campus and beyond. Leverage relevant assets from the world of Red Bull in order to keep Red Bull top of mind in sales accounts. Ensure perfect execution of defined store standards.
 
 
 
 Executional Excellence
 
 
 
 Deliver executional excellence and show love for the details in all areas of your role. Maintain and upkeep all Student Marketeer tools to ensure a premium brand image. Plan &amp; report your activities via the dedicated online platform in a timely manner and with accuracy. Share ideas and collaborate with the team through regular face-to-face and online interaction.
 
 
 
 Your areas of knowledge and expertise that matter most for this role:
 
 
 
 <ul>
 <li>
 A second or third-year Cairo University student.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Charismatic, energetic, positive and outgoing personality.
 </li>
 <li>
 Highly approachable and social with the ability to relate to different people in many occasions.
 </li>
 <li>
 Immersed in student life with thorough understanding of the university, city &amp; region, incl. behind-the-scenes activities &amp; hot-spots.
 </li>
 <li>
 Encompass a creative mindset and an entrepreneurial spirit, with a high sense of responsibility and initiative.
 </li>
 <li>
 Ability to manage part-time work &amp; studies and ideally available to work some evenings and weekends.
 </li>
 <li>
 An affinity and desire to learn and apply a new range of skills, especially marketing, negotiation, and sales.
 </li>
 <li>
 Connected with a variety of influential groups and individuals on campus.
 </li>
 <li>
 Passionate about the Red Bull brand and product.
 </li>
 <li>
 Must have a valid driving license.
 </li>
 </ul>
</div>

Student Marketeer - Cairo University

Deloitte

<div>
 
 About Deloitte:
 
 When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 
 
 
 Our Purpose
 
 
 
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 
 
 Our shared values guide the way we behave to make a positive, enduring impact:
 
 
 <ul>
 <li>
 Lead the way
 </li>
 <li>
 Serve with integrity
 </li>
 <li>
 Take care of each other
 </li>
 <li>
 Foster inclusion
 </li>
 <li>
 Collaborate for measurable impact
 
 
 </li>
 </ul>
 The Contentious Matters Legal Advisor will support the Contentious Matters Leader to serve the internal business by helping manage the current contentious matters workload and prevent new contentious matters from escalating.
 
 
 
 The successful candidate&rsquo;s key responsibilities include, but are not limited to, the following:
 
 
 
 <ul>
 <li>
 Assisting with monthly reporting obligations.
 </li>
 <li>
 Maintaining a detailed and updated database of all contentious matters.
 </li>
 <li>
 Preparing the relevant internal reports by extracting the necessary information from the database.
 </li>
 <li>
 Maintaining case files on SharePoint and ensuring that all files are properly organized and up to date.
 </li>
 <li>
 Diarizing deadlines and important dates.
 </li>
 <li>
 Drafting emails and maintaining accurate records within the case management system
 </li>
 <li>
 Email and case management.
 </li>
 <li>
 Assisting in the streamlining of processes (including drawing up forms and templates for internal circulation).
 </li>
 <li>
 Putting together PowerPoints and running case statistics.
 </li>
 <li>
 Conducting legal research.
 </li>
 <li>
 Analyzing facts, gathering evidence, and preparing legal memorandums.
 </li>
 <li>
 Preparing summary notes on points of law, legislative amendments, and case law.
 </li>
 <li>
 Reviewing pleadings.
 </li>
 <li>
 Preparing letters of demand.
 </li>
 <li>
 Drafting legal notices
 </li>
 <li>
 Providing general advice on legal issues.
 </li>
 <li>
 Handling A to Z of simple cases.
 </li>
 <li>
 Assisting the Contentious Matters Team in the preparation of internal training sessions on issues surrounding contentious matters (including risk mitigation).
 </li>
 <li>
 Monitoring legal developments across the Middle East and Cyprus and reporting back into the Contentious Matters Team.
 </li>
 <li>
 Acting as a liaison between the Contentious Matters Team and the internal function as required from time to time.
 </li>
 <li>
 Acting as a liaison between the Contentious Matters Leader and external counsel as required from time to time.
 </li>
 <li>
 Working with the Contentious Matters Leader on developing and enhancing policies and guidelines to ensure compliance with laws and regulations across multiple Middle East jurisdictions.
 
 
 </li>
 </ul>
 
 Leadership Capabilities
 
 
 
 <ul>
 <li>
 Builds own understanding of our purpose and values; explores opportunities for impact.
 </li>
 <li>
 Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
 </li>
 <li>
 Understands expectations and demonstrates personal accountability for keeping performance on track
 </li>
 <li>
 Actively focuses on developing effective communication and relationship-building skills
 </li>
 <li>
 Understands how their daily work contributes to the priorities of the team and the business
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Undergraduate degree in Law from a common law jurisdiction. Additional civil law qualification will be considered an advantage.
 </li>
 <li>
 At least 2 years&rsquo; post admission experience at a reputable law firm, preferably in the UK, US, Australia, or Canada. Additional experience working in a civil law environment will be considered an advantage.
 </li>
 <li>
 Excellent organization and planning skills.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Strong computer literacy, including Microsoft Word, Excel, PowerPoint.
 </li>
 <li>
 Excellent command of the English language, both verbal and written.
 </li>
 <li>
 An ability to build relationships with the relevant stakeholders.
 </li>
 <li>
 A keenness to learn about different stakeholder sectors.
 </li>
 <li>
 General proactivity in all areas of work.
 </li>
 </ul>
</div>

Experienced Associate | Contentious Matters Legal Advisor | Jordan/Lebanon/Egypt

<div>
 The Trade Marketing Channel Manager is responsible for the development and coordination of the trade marketing and insights activities to maximize the potential of the Red Bull brand in the trade whilst maintaining the brand personality and values. This includes all means of communication (internal, trade and shopper), internal coordination between marketing and sales, POS development and implementation, Category Management projects, trial activities and sales analysis to generate insight.
 
 
 
 All the responsibilities we'll trust you with:
 
 
 
 
 Trade Marketing Management
 
 
 
 Assist in the development of trade marketing strategies, utilizing trade and marketing experience to recommend best trade-led activities. Recommend and support trade activity proposals with commercial backing, pushing the brand guidelines whilst protecting the brand image. Create and develop all channels of communication that contribute to the timely execution of Red Bull initiatives at internal, trade or shopper level.
 
 
 
 Alignment &amp; Coordination of Sales &amp; Marketing Activities
 
 
 
 Through personal and electronic communication -- educate, orientate, and utilize the brand team to deliver through the line activity in store. Exchange ideas between Marketing and Sales departments pro-actively and challenge traditions. Establish an internal network with all departments necessary for efficient working - Communications, Brand, Sales, Logistics, Finance. Define the Perfect Store by channel for your market using the International Model marketing activity. Support the alignment across customers and channels in regard to trade marketing activities.
 
 
 
 POS Tools Implementation &amp; Development
 
 
 
 Ensure global POS toolkit is used effectively in order to: adhere to brand guidelines and appropriately represents the brand (e.g. creative and innovative); meet country needs and objectives by being financially viable; ensure national POS is developed only when international material is not appropriate, and a clear commercial benefit is recognized.
 
 
 
 Business Insights
 
 
 
 Identify opportunities and challenges. Quantify the opportunities. Sales development analysis (by customer, by channel, by distribution point, etc.) Customer performance in all sales fundamentals. Channel specific strategies and tools/tactics (Retail, Impulse, C&amp;C, etc.) Promotional evaluation.
 
 
 
 Category Management
 
 
 
 Run Category Management projects with the identified top customers. Build relationships with the identified top customers. Attend face to face meetings with the customer to present and work with them to improve the performance of the category in their stores. Interpret the available data and shopper insight to come up with a tailored action plan that will grow category turnover with that customer. For non-top customers provide initiatives and support to Key Account Managers, so they are able to implement them themselves.
 
 
 
 Your areas of knowledge and expertise that matter most for this role:
 
 
 
 <ul>
 <li>
 5+ years of experience in trade marketing, sales, or category management.
 </li>
 <li>
 FMCG background is a must, beverage industry is a plus.
 </li>
 <li>
 Strong market planning and analytical skills.
 </li>
 <li>
 Strong budget tracking and management skills.
 </li>
 <li>
 Excellent interpersonal &amp; communication skills.
 </li>
 <li>
 Excellent problem-solving abilities.
 </li>
 <li>
 Ability to work collaboratively in a team.
 </li>
 <li>
 Proactive, innovative, and able to challenge traditional approaches.
 </li>
 </ul>
</div>

Trade Marketing Manager - General Trade

SNAP14 Production

<div>
 SNAP14 is seeking a Client Relations &amp; Brand Marketing Intern to support our Client Relations &amp; Brand Marketing team behind the scenes. This role is 100% internal-facing. You&rsquo;ll help us maintain our luxury brand standards and ensure our clients receive a seamless experience by supporting the team with research, reporting, logistics, and brand materials. This is a learning-focused role perfect for someone who wants to understand how a high-end creative agency manages VIP clients and luxury brand positioning, without the pressure of client-facing responsibilities. The Intern will spend &sim;80% of time on client experience support tasks and &sim;20% on brand marketing support.
 
 
 Key Responsibilities:
 
 
 Client Experience Support - 80%
 
 <ul>
 <li>
 Research &amp; Prep: Conduct research on new and existing clients before meetings. Prepare client briefing documents, backgrounders, and VIP profiles for the Senior Executive to use.
 
 </li>
 <li>
 Onboarding Logistics: Assist in preparing welcome kits, coordinating gifting orders, and organizing digital welcome folders. Data &amp; Reporting: Maintain and update the client tracking system/CRM.
 
 </li>
 <li>
 Log all client interactions reported by the Senior Executive to ensure accurate records.
 
 </li>
 <li>
 Satisfaction Tracking: Help draft, send out, and compile results from client satisfaction/feedback surveys using templates.
 
 </li>
 <li>
 Project Support: Track project timelines and deliverables internally.
 
 </li>
 <li>
 Flag potential delays to the Senior Executive so they can manage client expectations.
 
 </li>
 <li>
 Prepare internal wrap-up reports/feedback after projects finish.
 
 </li>
 <li>
 Support in client observations quarterly reports
 
 </li>
 <li>
 Gifting &amp; Retention Ops: Research luxury gifting options, manage vendor communications for gifts, track inventory, and prepare gifts for dispatch.
 
 </li>
 <li>
 Enrich data to existing clients post shoot on the CRM tool
 
 </li>
 <li>
 Maintain a record of Client engagement on every medium
 
 </li>
 <li>
 Support research on Ideal Client Profile (ICP) as of client engagement efforts and target list
 
 
 
 </li>
 </ul>
 Branding &amp; Marketing Support - 20%:
 
 <ul>
 <li>
 Competitor Tracking: Monitor competitors&rsquo; branding, client engagement tactics, and PR moves. Prepare monthly benchmark reports.
 
 </li>
 <li>
 Support on contacting suppliers for branded items gifting
 
 </li>
 <li>
 Maintaining record of inventory and tracking clients who have received our gifts
 
 
 
 </li>
 </ul>
 Skills &amp; Competencies:
 
 Extreme Attention to Detail: Luxury is in the details. Typos, wrong names, or missed deadlines damage the brand.
 
 Discretion &amp; Trustworthiness: You&rsquo;ll see confidential client info. Professionalism and secrecy are non-negotiable.
 
 Strong Research Skills: Ability to find accurate info on people, brands, and trends quickly.
 
 Organization: You can manage multiple tasks, trackers, and deadlines without dropping the ball.
 
 Communication: Excellent written English for internal docs. Arabic is a strong plus.
 
 Proactive Mindset: You spot problems or opportunities and flag them before being asked.
 
 Interest in Luxury/Fashion/Beauty: You understand the high-end market and why service matters.
 
 
 
 Our Company Values:
 
 Communication - We value communication as it keeps us all connected. Communication enables us to clearly understand a situation and work together toward a shared goal.
 
 Teamwork - We love our harmonious team and always work together to achieve the outcome; you are only as good as your team.
 
 Results-orientation - We&rsquo;re genuinely excited about results and care about a project as if it were our own.
 
 Initiative - We trust our instincts. We think ahead to foresee what could happen and what could help. We have the courage to make suggestions that will make things better.
 
 Dependability - We embrace accountability for every action, creating an unbreakable chain of responsibility that extends across our team and clients, instilling confidence and trust.
 
 
 These are core to SNAP14. As an intern, we expect you to live them daily even in a support role.
 
 
 
 
 Requirements
 
 
 Currently studying or recent graduate in Marketing, Communications, Business, PR, or related field.0-1 year experience. Internships in marketing, admin, or events are a plus. Fluent in English (written). Arabic is a strong plus.
 
 
 Advanced skills in Google Sheets/Excel, PowerPoint/Google Slides, and Notion or similar tools.
 
 
 Portfolio or examples of university projects showing research/organization skills are welcome.
 
 Must be based in Cairo with ability to work from our office.
 
 
 
 Benefits
 
 
 What You&rsquo;ll Learn:
 
 How a luxury creative agency manages VIP client relationships end-to-end. Brand positioning and quality control for high-end markets.PR, gifting, and retention strategies used in fashion/beauty industries.
 
 How to use CRM systems and track client satisfaction data. Real-world project management and team collaboration in a fast-paced environment.
 
 
 Why Join SNAP14 as an Intern?
 
 You&rsquo;ll get a behind-the-scenes look at how we create high-end visual content for the region&rsquo;s top fashion and luxury brands. This is your chance to learn client experience and brand marketing from a team that works with VIPs, without the pressure of being client-facing on day one. Top-performing interns will be considered for full-time roles.
 
 
 Working with a diverse team and having fun while doing so.
 
 
 SNAP14 Internship Certificate
 
 
 
</div>

Client Relations & Brand Marketing Internship

PepsiCo

<div>
 
 Overview
 
 
 
 Pepsico is one of the world&rsquo;s leading food &amp; beverage companies in the world.
 
 
 In our Global design team we count over 180 designers and thinkers from world class agencies and fortune 500 companies.
 
 
 We make stuff, work with Designers, Brand teams , consumer insights, Media,
 
 
 Ecommerce teams and engineers.
 
 
 We&rsquo;re especially fond of quick thinkers, problem solvers and good communicators with a well-developed sense of form, proportion, color and materials both for graphic and
 
 
 product executions.
 
 
 If that&rsquo;s you, please keep reading.
 
 
 Website : http://design.pepsico.com/
 
 
 IG : https://www.instagram.com/pepsico_design
 
 
 
 Responsibilities
 
 
 
 In this role you will be responsible for execution of comprehensive brand design Strategy and graphic design projects within Foods &amp; Snacks Group.
 
 
 Successful candidate will demonstrate superior ability to drive design thinking from ideation thru concept development, refinement, and execution. Creating high quality brand design solutions by directly executing design and leveraging internal/external design resources.
 
 
 The Designer must be able to Visualize and articulate his/her creative thinking.
 
 
 The main objective of this role is to execute major brand design projects across a specific product portfolio. This means planning, organizing, and implementing consistent design principles and production processes to ensure that the design/production guardrails are met.
 
 
 Designer :
 
 
 Takes ownership of the visual identity for the Foods &amp; Beverage brands in the portfolio, working in collaboration with the Design Manager, Brand teams, insights teams and global design team.
 
 
 Generates creative design proposals (visions, scenarios, concepts) in order to visualize the desired output and share it with internal and external team members.
 
 
 Participates in research activities and effectively translates customer needs into actionable design requirements. Execute those requirements into design solutions for social media, and digital.
 
 
 Responsible for driving to final design recommendations, decisions and design approval to enable artwork execution / production phases.
 
 
 Ensure thorough consideration of all project variables and that the final solution will perform as planned.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 At least 3 years of deep brand design experience, Graphic designer Degree or similar ( Not a must )
 </li>
 <li>
 Extraordinary design taste and skill
 </li>
 <li>
 Being able to translate the brief into illustrations
 </li>
 <li>
 Extraordinary ability in using the Adobe Creative Suite software ( 3D software is a Plus)
 </li>
 <li>
 Understanding of Design AI tools is required
 </li>
 <li>
 Ability to work in dynamic work environment; is comfortable with risk and uncertainty
 </li>
 <li>
 Effectively communicates (verbally and written) with internal and external stakeholder across all levels
 </li>
 <li>
 Works well with others to deliver results; keeps others informed to avoid unnecessary surprises
 </li>
 <li>
 Proficiency in oral and written English
 </li>
 <li>
 Capability to develop and visualize concepts through hand sketching or computer software
 </li>
 <li>
 An incurable curiosity relating to all design things
 </li>
 <li>
 Great passion for new and creative trends
 </li>
 <li>
 Highly collaborative
 </li>
 <li>
 Team oriented, brainstorming sessions or presenting in front of other team members
 </li>
 <li>
 Ability to work smoothly with a fast-paced interdisciplinary team.
 </li>
 <li>
 Demonstrate clear &ldquo;point of view&rdquo; relating to their design
 </li>
 <li>
 Open and optimistic with entrepreneurship mindset
 </li>
 <li>
 Portfolio required.
 </li>
 </ul>
</div>

Graphic Product Designer

RAPP

<div>
 RAPP Dubai is looking for a Community Manager (Executive) to join our award-winning Experience Strategy team.
 
 
 
 Who We Are
 
 
 
 We are RAPP &ndash; world leaders in activating growth with precision and empathy at scale.
 
 
 As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual&rsquo;s needs, beliefs, behaviors, and aspirations.
 
 
 We foster an inclusive workplace that emphasizes personal well-being.
 
 
 
 How We Do It
 
 
 
 At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
 
 
 Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it &ndash; ensuring we&rsquo;re able to activate authentic customer connections for our clients.
 
 
 Part of Omnicom&rsquo;s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
 
 
 
 Your Role
 
 
 
 RAPP MENA is seeking a
 
 Community Manager (Executive)
 
 to support day-to-day community management and social customer support across multiple social platforms for a large enterprise account. The role is responsible for managing high-volume brand interactions, supporting always-on and campaign activity, and delivering timely, on-brand responses aligned with agreed SLAs, governance, and client standards.
 
 
 This role requires
 
 bilingual communication skills (Arabic &amp; English)
 
 and the ability to operate within a structured, SLA-driven environment.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Manage daily community engagement and social customer support across assigned platforms
 </li>
 <li>
 Respond to comments, direct messages, and customer queries in line with agreed SLAs, tone of voice, and escalation protocols
 </li>
 <li>
 Moderate conversations, identify risks, complaints, or sensitive issues, and escalate where required
 </li>
 <li>
 Support always-on social activity and campaign launches with timely, real-time engagement
 </li>
 <li>
 Coordinate with internal social, content, and account teams to resolve customer issues
 </li>
 <li>
 Track recurring questions, sentiment, and emerging community trends, sharing insights with relevant teams
 </li>
 <li>
 Follow defined governance processes, approval workflows, and platform best practices
 </li>
 <li>
 Ensure consistent quality, accuracy, and responsiveness across all community interactions
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 1&ndash;3 years&rsquo; experience in community management, social media, or social customer support roles
 </li>
 <li>
 Experience supporting enterprise or high-volume accounts
 </li>
 <li>
 Strong understanding of major social platforms and customer engagement best practices
 </li>
 <li>
 Written communication skills (Arabic required; English essential)
 </li>
 <li>
 Comfortable managing customer-facing interactions in a structured, process-driven environment
 </li>
 <li>
 Organized, reliable, and able to work independently within defined SLAs and workflows
 </li>
 <li>
 Hands-on experience using community management, moderation, or social support tools (e.g. Sprinklr, Sprout Social, Emplify, or similar platforms)
 </li>
 <li>
 Ability to adapt quickly to new tools and reporting workflows used by the agency or client
 
 
 </li>
 </ul>
 
 Our Hybrid Work Model
 
 
 
 RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
 
 
 
 NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
 
</div>

Community Manager (Executive)

Explore 18+ Brand ambassador in Cairo this August. Find roles across top companies and apply now to boost your career.