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field sales representative

business development representative

DataRobot

<div><p><b>Job Description:</b></p><p></p><p>
DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business &mdash; today and in the future.</p><p></p><p>
The Business Development Representative plays a critical role in driving pipeline growth by generating and qualifying new logo opportunities for Account Executives. Business Development Reps are responsible for identifying target personas, initiating outreach, and engaging prospects in meaningful conversations that uncover business needs aligned to the DataRobot GenAI applications and platform capabilities. This role requires close collaboration with Account Executives and Marketing to convert early interest into qualified discovery meetings.</p><p></p><p><b><br>
Key Responsibilities:</b></p><p></p><ul><li><p><br>
Prospect and Qualify New Leads: Research and identify high-potential accounts and buying groups; engage target personas across business and technical functions to assess fit for DataRobot&rsquo;s GenAI solutions. Craft compelling pitches tailored to the needs and pain points of each account.</p></li><li><p>
Outbound Engagement &amp; Multi-Channel Execution: Execute outbound outreach via email, phone, social platforms, and event follow-up to generate interest and schedule discovery calls with Account Executives.</p></li><li><p>
Discovery Readiness &amp; Hand-Offs: Qualify interest and intent of accounts; seamlessly transition leads to Account Executives with clear context and opportunity alignment.</p></li><li><p>
Pipeline Coverage &amp; Activity Targets: Maintain target volumes of outreach activity, meeting creation, and conversion; support consistent pipeline generation to meet territory goals.</p></li><li><p>
CRM and Tool Hygiene: Accurately track engagement activity, lead status, and notes in Salesforce and other sales tools to ensure visibility and enable performance analysis.</p></li></ul><p></p><p><b><br>
Knowledge, Skills and Abilities</b>:</p><ul><li><p>
Strong communication and storytelling skills, with the ability to tailor messaging to business and technical audiences</p></li><li><p>
Demonstrated ability to manage outbound prospecting campaigns and qualify early-stage opportunities</p></li><li><p>
Curiosity and critical thinking mindset &mdash; able to connect customer pain points to relevant GenAI use cases</p></li><li><p>
Experience using CRM and sales engagement tools (e.g., Salesforce, Outreach, ZoomInfo)</p></li><li><p>
Passion for technology, sales, and learning in a fast-paced environment</p></li></ul><p></p><p><b><br>
Requisite Education and Experience / Minimum Qualifications:</b></p><ul><li><p>
1+ years of sales or prospecting experience; SaaS or enterprise technology experience preferred</p></li><li><p>
Bachelor&rsquo;s degree or equivalent work experience</p></li></ul><p></p><p>
The talent and dedication of our employees are at the core of DataRobot&rsquo;s journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees&rsquo; well-being at the core. Here&rsquo;s what your benefits package may include depending on your location and local legal requirements: Medical, Dental &amp; Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!</p><p></p><p><b>
DataRobot Operating Principles:</b></p><ul><li>
Wow Our Customers</li><li>
Set High Standards</li><li>
Be Better Than Yesterday</li><li>
Be Rigorous</li><li>
Assume Positive Intent</li><li>
Have the Tough Conversations</li><li>
Be Better Together</li><li>
Debate, Decide, Commit</li><li>
Deliver Results</li><li>
Overcommunicate</li></ul><p></p><p>
All DataRobot hires are required to complete a background check prior to starting employment, which includes identity verification, criminal history check, employment verification and education verification. Additionally, all DataRobot employees must be available to attend in-person company trainings and meetings.</p><p><br>
Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. <b>At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box.</b> We&rsquo;d love to have a conversation with you and see if you might be a great fit.
</p><p></p><p>DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor&rsquo;s EEO poster and EEO poster supplement for additional information.</p><p></p><p>
All applicant data submitted is handled in accordance with our Applicant Privacy Policy.</p></div>

Business Development Representative

Lexington Medical, Inc

<div>
 <strong>
  Company Overview
  <br/>
  <br/>
 </strong>
 Lexington Medical, Inc. is a medical device company developing and manufacturing minimally invasive surgical stapling solutions in the Boston area. With the highest standards in design engineering and smart manufacturing, our team delivers disruptive technology to healthcare providers, improving surgical outcomes for patients in a thriving $6B+ surgical stapler market.
 <br/>
 <br/>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 We are seeking a Sales Associate to support territory development and customer engagement alongside senior members of the sales team. This is a field-based, apprenticeship-style role designed to develop the clinical, technical, and commercial skills required to become a high-performing surgical sales professional.
 <br/>
 <br/>
 You will work directly with surgeons and operating room staff, support procedures, and contribute to building new business within the territory. Success in this role requires learning speed, strong execution, and the ability to operate effectively in demanding clinical environments.
 <br/>
 <br/>
 We are hiring in the following geographies, with convenient access to major airports to support frequent travel: Boston, MA, Hartford, CT, Detroit, MI, Cleveland, OH, Cincinnati, OH, Louisville, KY, Atlanta, GA, Charleston, SC, Austin, TX, and Houston, TX.
 <br/>
 <br/>
 Compensation: $60,000 - $80,000 base salary depending on experience, plus bonus, car allowance, travel expense reimbursement, and full benefits.
 <br/>
 <br/>
 Associates who demonstrate ownership, clinical competence, and results advance to a full Sales Representative role with quota and commission. We promote on performance, not tenure or time served.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support territory growth by assisting in account penetration and stakeholder development
  </li>
  <li>
   Build and maintain relationships with surgeons, OR staff, and hospital personnel
  </li>
  <li>
   Be present in operating rooms during procedures &ndash; observe, support product usage, answer clinical questions
  </li>
  <li>
   Support account strategies including trials, evaluations, and conversions
  </li>
  <li>
   Generate new business through direct outreach and cold calling
  </li>
  <li>
   Collaborate with sales team members and cross-functional partners to meet customer needs
  </li>
  <li>
   Gather and communicate customer feedback to R&amp;D, Operations, and Marketing
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree; candidates with relevant clinical education and operating room experience will also be considered
  </li>
  <li>
   Demonstrated track record of achievement in one or more of the following: competitive athletics or team-based environments, outside sales or business development roles, clinical or healthcare settings (e.g., operating room, patient care, or procedural support)
  </li>
  <li>
   Strong interpersonal and communication skills with the ability to build trust quickly across diverse stakeholders
  </li>
  <li>
   Demonstrated ability to learn and apply technical or clinical information in real-world settings
  </li>
  <li>
   Willingness to proactively generate new opportunities through outreach and follow-up
  </li>
  <li>
   Strong organizational, time management, and planning skills
  </li>
  <li>
   Resilience and ability to operate in fast-paced, high-pressure environments
  </li>
  <li>
   High degree of ownership, accountability, and professionalism
  </li>
  <li>
   Hint: The answer to the mystery question is 23. This is included to filter applications submitted without a human reading the posting.
   <br/>
   <br/>
  </li>
 </ul>
 Base Salary: $60,000 USD - $80,000 USD
</div>


Sales Associate - Medical Device

Physician's Liaison, Inc.

<p><b>Part-Time Medical Sales</b></p><p>Physician&rsquo;s Liaison, a national healthcare marketing firm, is seeking an experienced and motivated <b>Healthcare Sales &amp; Marketing Representative</b> to promote a high-performing specialty medical practice in the North Shore / Boston area.</p><p>This is a <b>part-time, contract role</b> ideal for professionals with at least two (2) years of outside pharmaceutical, medical device, or healthcare sales experience who are looking for flexible hours, autonomy in the field, and supplemental income while working with an established, supportive team.</p><p>This is ideal for professionals <b>looking to add income </b>while maintaining realistic expectations.</p><p>The majority of activities require face-to-face efforts. Some follow-up can be accomplished from a home office.</p><p><b>Position Overview</b></p><p>The Liaison will build and strengthen provider-to-provider referral relationships by meeting face-to-face with targeted medical practices, supported by strategic follow-up. The ideal candidate will be comfortable engaging with healthcare professionals across all levels. All training, support, and materials provided by Physician&rsquo;s Liaison</p><p><b>Responsibilities:</b></p><ul><li>Build referral relationships through in-person visits with behavioral health providers, PCPs, and specialty practices across the North Shore; territory may shift to the Boston area based on business needs</li><li>Represent our client&rsquo;s healthcare services with professionalism and integrity</li><li>Capture and report competitive intelligence, objections, and market feedback</li><li>Document all outreach activities in an organized, timely manner</li><li>Communicate key updates weekly (or more often as needed)</li><li>Proactively request commitments for referrals or provider-to-provider meetings</li><li>Follow up with practices via phone, email, or virtual meetings to maintain engagement</li><li>Maintain professional attire suitable for medical or general business settings</li></ul><p><b>Qualifications:</b></p><ul><li>Minimum two (2) years of pharmaceutical, medical device, or related healthcare sales experience</li><li>Experience calling on behavioral health, psychiatric, or mental health practices a plus</li><li>Familiarity with provider-to-provider referral development preferred</li><li>Proven ability to build and maintain relationships with physicians, practice managers, and other healthcare staff</li><li>Comfortable navigating medical facilities and discussing complex services</li><li>Strong objection-handling skills while remaining professional and solutions-focused</li><li>Highly organized with the ability to manage multiple priorities</li><li>College degree preferred, or equivalent professional experience with documented sales achievements</li></ul><p><b>Compensation per Month:</b></p><ul><li><b>Base: $2,000</b></li><li><b>Auto, Tech: $600</b></li><li><b>Performance Incentive: $2,000</b></li></ul><p><b>If you have the experience and availability for a flexible role that pays well and keeps you in the field, apply now.</b></p><p>Job Type: Part-time</p><p>Pay: $4,600.00 per month</p><p>Application Question(s):</p><ul><li>This position averages 8-10 in-person visits per week in a defined geographic territory. Does this fit your current availability?</li><li>Do you have experience calling on behavioral health, psychiatric, or mental health practices in a professional sales and marketing capacity?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>outside medical, pharmaceutical, or healthcare sales: 2 years (Required)</li></ul><p>License/Certification:</p><ul><li>Driver's license (Required)</li></ul><p>Work Location: On the road</p>

Medical Sales (Part-Time, 2-Yrs Exp Required)

Plymouth Rock Assurance

<div><p>We are currently seeking an auto claims representative to join our growing Personal Lines Auto team. This position will be based in our newly renovated Boston office, directly across the street from South Station. This is a great opportunity, in a great space, for someone who is eager to share their experience, provide excellent customer service to our customers, join our growing team, and continue their career with a financially sound company.</p><p><br>
<b>
Responsibilities:</b></p>
<p>
</p><p><b>In this position you will be responsible for the investigation, evaluation and disposition of first- and third-party personal auto property damage claims. This is a full-time, Monday through Friday position, currently 4 days in the office and 1 </b><b>day</b><b> working from home.
</b></p><div></div><ul><li>Contact insureds, claimants, attorneys, and other parties related to an auto accident.</li>
<li>Proficient in communicating in a variety of ways, including phone, text, email etc.</li>
<li>Investigate all assigned claims for coverage, liability, and damages.
</li><li>Ensure timely disposition of all claims in accordance with regulatory and statutory requirements.</li>
<li>Responsible for timely payment of auto repairs and resolution of total losses.</li>
<li>Ensure adherence to personal lines policies including related coverages and exclusions.</li>
<li>Determine liability of parties involved in a loss, including application of comparative negligence.</li>
<li>Effectively manage workload through claims management and imaging systems.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>0-2 years of auto claims handling experience.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to communicate effectively via phone, text, email and other written correspondence.</li>
<li>Demonstrated level of competency in time management, priority setting and customer focus.
</li><li>Experience using a claims management and imaging system.</li>
<li>Bachelor's Degree or commensurate experience</li>
</ul>
<div><b>Perks and Benefits:</b></div>
<ul>
<li>Paid time off</li>
<li>Free onsite gym at our Boston location
</li><li>Tuition reimbursement
</li><li>Low cost and excellent health insurance coverage options that start on Day 1 (medical, dental, vision)
</li><li>Robust health and wellness programs</li>
<li>Auto and home insurance discounts
</li><li>Matching donation opportunities
</li><li>Annual 401(k) employer contribution</li>
<li>Various Paid Family leave options including Paid Parental Leave
</li><li>Resources to promote professional development</li>
<li>Convenient locations and pre-tax commuter benefits</li>
</ul>
<p>The pay range for this position is $47,000 - $60,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
</p><p></p><div>About the Company:</div>
<p><i>
Pilgrim Insurance is a member of The Plymouth Rock Group of Companies which together write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic. </i><i>Established in 1987, Pilgrim Insurance Company has over thirty years of experience handling both Massachusetts personal and commercial lines of business in the voluntary and residual markets, </i><i>where we have built an unparalleled reputation for service. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts.</i></p>
<div>
</div><div>#LI-RJ1</div></div>

Claims Representative - Personal Lines Auto

Manulife

<div><p>We are seeking a passionate and experienced Technical Program Manager to join our team and lead the delivery and ongoing optimization for key strategic growth initiatives in the new business and underwriting domains.
</p><p>The ideal candidate will have a strong technical background and a deep understanding of customer-centric product development. In this role, you will be responsible for communicating effectively with business stakeholders, gathering business requirements, and translating them into actionable technical stories for the development team. As the Technical Program Manager, you will ensure that the squad adheres to agile practices, including conducting regular ceremonies such as sprint planning, reviews, and retrospectives. Your leadership will be crucial in driving innovation and maintaining a seamless communication experience for our customers.
</p><p><b>Position Responsibilities:
</b></p><ul><li><p>Accountable for all technical delivery on the platform enabling technology and business objectives as well as the ownership of vendor relationships including understanding and influencing the vendor roadmaps to support strategic initiatives.
</p></li><li><p>Supporting business in preparing business cases or BoW exercises
</p></li><li><p>Managing stakeholder/sponsor expectations and ensuring project delivery
</p></li><li><p>Preparing and communicating all project-related plans (project, quality, communication)
</p></li><li><p>Monitoring and reporting status to stakeholders throughout the program lifecycle
</p></li><li><p>Managing and communicating project milestones (scope, cost, time)
</p></li><li><p>Lead the technical evaluation and implementation of various New Business and Underwriting Applications.
</p></li><li><p>Coordinating with vendors to integrate their products with our internal solutions and negotiating scope of work for given initiatives
</p></li><li><p>Coordinating with teams across locations to develop IT project release roadmap/plan
</p></li><li><p>Managing multiple workstreams/country teams and overseeing SDLC for end-to-end delivery
</p></li><li><p>Setting guidelines to ensure deliverables follow Manulife standards
</p></li><li><p>Ensuring creation of all projects deliverable documents (e.g., data mapping, test cases, test plan, system delivery plan, handover)
</p></li><li><p>Partner with various internal functions (e.g., Technology, New business, Underwriting, Sales, Operations) to understand their workflows and tailor solutions for optimal use
</p></li><li><p>Develop and maintain strong relationships with vendor support teams for timely resolution of technical issues
</p></li><li><p>Ability to simplify/reduce/negotiate work needed with vendors and manage external partner&rsquo;s tracking and backlog (technical analysis of backlog)
</p></li><li><p>Builds relationships with external technology vendors, ensuring effective collaboration, delivery of services, and alignment to contractual agreements.
</p></li></ul><ul><li><p>Brings an innovative approach to improving and elevating technology solutions and enablers
</p></li></ul><p><b>What we are looking for
</b></p><ul><li><p>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field (or equivalent experience).
</p></li><li><p>At least 10+ years IT industry experience
</p></li><li><p>At least 5 years of in-depth project/program management experience
</p></li><li><p>5+ years of experience in a technical lead, technical program manager, technical product owner, platform owner or similar role
</p></li><li><p>Experience leading complex, large IT system rollouts in financial institutions
</p></li><li><p>Skilled in managing senior stakeholders and IT steerco
</p></li><li><p>Solid understanding of life insurance industry workflows and processes, particularly relevant to the products being used
</p></li><li><p>Excellent communication, collaboration, negotiation and interpersonal skills
</p></li><li><p>Ability to translate business needs into effective solutions
</p></li><li><p>Experience with program and agile delivery methodologies
</p></li><li><p>Proficiency in troubleshooting and problem-solving
</p></li><li><p>Excellent presentation, communication, and interpersonal skills
</p></li><li><p>Fast learner, able to acquire new technology quickly
</p></li><li><p>Excellent analytical and problem-solving skills
</p></li></ul><p><b>Preferred Qualifications:
</b></p><ul><li><p>Experience with Azure, AKS on Azure
</p></li><li><p>Experience with cloud platforms (e.g., AWS, Azure)
</p></li><li><p>Experience with DevOps principles and tools
</p></li><li><p>Experience with version control systems (e.g., Git)
</p></li><li><p>Experience with project tracking software (e.g Jira and Planview)
</p></li><li><p>Experience with Agile methodologies
</p></li></ul><p><b><i>When you join our team:
</i></b></p><ul><li><p>We&rsquo;ll empower you to learn and grow the career you want.
</p></li><li><p>We&rsquo;ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
</p></li><li><p>As part of our global team, we&rsquo;ll support you in shaping the future you want to see.
</p></li></ul><p></p><p><i>If you are applying to this role in Massachusetts, please note the salary range is $127,330 - $236,470 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
</i></p><p></p><p>The role being advertised is an existing vacancy.
</p><p></p><p><b>About Manulife and John Hancock
</b></p><p></p><p>Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .
</p><p></p><p><b>Manulife is an Equal Opportunity Employer
</b></p><p></p><p>At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
</p><p></p><p>It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com .
</p><p></p><p><b>Referenced Salary Location
</b></p>Boston, Massachusetts
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Working Arrangement
</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Hybrid
<p></p><p><b>Salary range is expected to be between
</b></p>$127,330.00 USD - $236,470.00 USD
<p></p><p>Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
</p><p></p><p>Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&amp;D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
</p><p></p><p>We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement .
</p><p></p><p>Know Your Rights <b>I </b><b>Family &amp; Medical Leave </b><b>I </b><b>Employee Polygraph Protection </b><b>I </b><b>Right to Work </b><b>I </b><b>E-Verify
</b></p><p></p>Company: John Hancock Life Insurance Company (U.S.A.)</div>

Lead Technical Program Manager

Mass General Brigham

<div>Site: Brigham and Women's Faulkner Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Anticipated schedule: 3p to 3a<br>
Occasional Weekends 7a to 7p<br>
16 shifts per 6 month period.<p></p><p><b><br>
Job Summary</b></p>
Provides administrative, operational, and clinical responsibilities for all services in the facility on evenings, nights, weekends, and/or holidays. Serves as the clinical resource person on patient care and services; acts as the patient care representative; collaborates with medical staff, ancillary support, and clinical services in order to ensure optimal patient care services and environmental conditions at all times. Responsible for notifying Administrator-On-Call of serious issues, incidents, and internal and external disasters.<br>
<br>
Essential Functions<br>
Supervise patient care through verification of the use of the nursing process according to established nursing practices and patient care standards and provide direction and guidance to facilitate the nursing process.
<br>
<br>
<ul><li>Ensure appropriate intervention is demonstrated in all situations, e.g., deterioration of patient condition, disruptive behavior, equipment malfunctions, etc.
</li><li>Serve as off-shift patient care representative, listen to patient or patient family members' issues, documents, and complaints, and investigate if required.
</li><li>Conduct rounds of all patient care areas and define expectations for accurate reporting with emphasis on high-acuity patients.
</li><li>Collaborate throughout off-shift with support services, emergency, admitting, and clinical services to coordinate clinical patient care or environmental needs.
</li><li>Follow through to ensure patient's needs, as well as environmental and safety-related issues, are resolved.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education<br>
Bachelor's Degree Nursing required and Master's Degree Nursing preferred<br>
<br>
Licenses and Credentials<br>
Massachusetts Registered Nurse License required</p><p>
Basic Life Support required</p><div><br>
Experience<br>
Clinical nursing experience 5-7 years required and Lead nursing experience 2-3 years required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong organizational and problem-solving/issue-resolution skills.</li><li>Highly developed communication and interpersonal skills, working with a diverse patient population.</li><li>Ability to anticipate challenges and develop and implement strategies for addressing them.</li><li>Ability to work effectively and collaboratively with all professional and support staff.</li><li>Proven ability to work independently.</li><li>Strong leadership abilities to provide guidance, mentorship, and education to others.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p>
Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. We are a Magnet designated hospital, a recognition that fewer than nine percent of all US hospitals receive. We believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients are at the center of everything we do. If you&rsquo;re looking for more than a career, join Brigham and Women&rsquo;s Faulkner Hospital. Our patients call it better care. Our employees call it home.</p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
1153 Centre Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$53.45 - $77.78/Hourly<p></p><p><b><br>
Grade</b></p>
8<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Nursing Supervisor Faulkner - Per Diem

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Team Lead reports directly to the Practice Manager. The Team Lead, under the direction of the Manager, is responsible for all the responsibilities of the Patient Business Representative positions.
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The PBR function as a financial counselor and registrar and is responsible for the in-depth evaluation of financial history for both uninsured and underinsured patients for determining eligibility for government and pharmacy financial assistance programs.
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The Team Lead will serve as the primary practice contact when patients require assistance with various billing/financial related issues, which cannot otherwise be resolved by the Practice Service Representative.
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The PBR Team Lead will have a strong working knowledge of all aspects of the billing/revenue cycle, managed care requirements, coding and compliance. Utilizing a variety of available resources and contacts the counselor will assess and work towards the resolution of identified patient fiscal issues.
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The PBR Team Lead will work collaboratively with BWPO Practice Management, Patient Accounts, BWH Customer Service, Patient Relations, BWPO Billing Agencies, the Office of General Counsel, and State Agencies, e.g., EOHHS, DHCFP, etc.
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In addition, the Patient Business Representative Team Lead will act as a Department resource, which may include assisting in the training of new hires, or the retraining of existing hires.
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The PBR Team Lead will act as lead for teams, as assigned, which can vary.
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The PBR Team Lead will assist the Management team in projects as necessary and assigned.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Provide directions and guidance.</p><p></p><p>
Organizing tasks and setting goals.</p><p></p><p>
Training team members, setting strategy and monitoring performance progress towards goals.</p><p></p><p>
Collaborate with manage to discover training needs and assist with coaching.</p><p></p><p>
Assist with solving problems and resolving conflicts.</p><p></p><p>
Works projects related to the Inpatient Accounts Department when assigned.</p><p></p><p>
Assists in the review of staff denials when assigned.</p><p></p><p>
Acts as a subject matter expert for the department, and may be asked to participate in meetings, as necessary.</p><p></p><p>
Preform daily staff audits an assist with overseeing the day-to-day workflow operations.</p><p></p><p>
Work to create an inspiring team environment with an open communication culture.</p><p></p><p>
Interview patients in person and on the telephone in a professional manner that results in positive patient relations and prompt reimbursement for the hospital. Provide guidance, direction and assistance to patients.</p><p></p><p>
Verifies and/or collects demographic and financial information on all scheduled visits. Enters/edits data on-line as needed, ensuring its accuracy and integrity.</p><p></p><p>
Achieve and maintain mandatory ongoing department training and certification designation as Certified Application Counselor (CAC)</p><p></p><p>
Contacts insurance companies, managed care plans and outside agencies to verify insurance coverage and benefits.</p><p></p><p>
Respond to department email and phones call for request for services through the day. Document patient and request in FAM for tracking and follow up.</p><p></p><p>
Responsible for screening patients for MassHealth, CarePlus, Connector Care, Health Safety Net and Qualified Health Plans (QHP), assisting in the application process when appropriate. Submits applications all Massachusetts applicants for health coverage via the Health Connector online using the Assistor Portal, paper by fax or by phone when required.</p><p></p><p>
Maintains ongoing communication with government agencies regarding the status of claims, following up with patients as necessary to obtain required documentation to ensure that the state gets the info needed to process the applications in a timely matter.</p><p></p><p>
Keep track of all cases using FAM, paper tickle file system and keep a daily productivity log sheet when necessary.</p><p></p><p>
Acts as patient representative in any cases submitted via the Health Connector, paper or over the phone, assisting the patient in deciphering notices received from EOHHS. Assists patients in the redetermination process for MassHealth, Connector Care and or Health Safety Net.</p><p></p><p>
Assist with choosing a plan for Medicare Part D and Low-Income Subsidy for Medicare Part D.</p><p></p><p>
Assists in processing out of network Prior Authorizations, when needed.</p><p></p><p>
Assists patients in applying for and/or understanding all other financial assistance programs or low-cost insurance plans such as the Insurance Partnership, Medical Security Plan, and Health Connector Plans.</p><p></p><p>
Help patients apply for and or understand all other financial assistance programs such as INET&rsquo;s Medical Hardship, Special Circumstances or the PHS Financial Assistance application.</p><p></p><p>
Submit and complete disability and long-term care Medicaid applications.</p><p></p><p>
Acts as a liaison between the patients, hospital billing department and BWPO practices/billing agencies in addressing any billing related inquires and issues.</p><p></p><p>
Create and provide estimates to patient, practice or insurance company. Accepts and/or arranges payment for deductibles and outstanding balances utilizing Chapter 224 Patient Estimations Policy and Procedure. Counsels and advises patients of discount options available according to Partners guidelines.</p><p></p><p>
Works to resolve collection disputes, collect payments from patients and post payments in EPIC Accounts Receivable System.</p><p></p><p>
Collect, Post and reconcile payment for services and secures cash drawer according to departmental procedures</p><p></p><p>
Re-bill accounts when necessary for the Hospital and BWPO.</p><p></p><p>
Directly interfaces with billing agencies in order to investigate patient reported issues and maintains a contact list.</p><p></p><p>
Utilizes knowledge of various payer requirements and when necessary researches any billing inquiries initiated by the patient and is able to provide a comprehensive and comprehendible explanation to the patient and or practice.</p><p></p><p>
Investigates MCO an ACO issues. Review visit notes/codes against what was entered in EPIC with RTE or another verification system to determine if an incorrect code was entered. Communicates with practice/physician to resolve problems regarding coding/billing issues.</p><p></p><p>
Fosters a positive relationship with assigned practice management, shares relevant findings, and enhances understanding of patient concerns.</p><p></p><p>
Enter billing issues in FAM for resolution.</p><p></p><p>
Works on special projects, cover other services and/or locations, and other task when necessary.</p><p></p><p>
Reviews and follows-up on all scheduled patient appointments within 24 hours at the latest, to identify and minimize financial risk to the institution.</p><p></p><p>
Maintains patient confidentiality and privacy by accessing patient information only to the extent necessary to fulfill assigned duties. All patient information must be kept private, confidential and secure. All lists, reports, files and documents must always be properly secured and stored. Interviews and examinations should be conducted in such a manner as to afford the patient reasonable audio and visual privacy.</p><p></p><p>
Maintains effective working relationships and communicates regularly with providers and other departments to update and exchange pertinent account information.</p><p></p><p>
Adheres to Customer Service Standards by demonstrating professionalism, alertness, helpfulness, and receptiveness to all patients, visitors and other staff members.</p><p></p><p>
Employs discretion when leaving answering machine messages or sending faxes. Supports team manager and performs management duties when manager is absent or out of office. Assists management with hiring processes and new team member training. Assist management with weekly and monthly progress reporting, tracking progress, monitoring team members' tasks, and ensuring deadlines are met also are functions of a team leader. Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance. Assists with the new patient registration in Epic.</p><p></p><div><p><b><i>
QUALIFICATIONS: </i></b>(MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)</p></div><p></p><ul><li>
Bachelor&rsquo;s degree or equivalent preferred; high school diploma required.</li><li>
Proven experience in like setting is acceptable in lieu of educational requirements.</li><li>
3-5 years' experience in a hospital setting, experience with prior authorizations, billing and reimbursement helpful.</li><li>
Certified Applications Counselor (CAC)</li></ul><div><ul><li>
Familiarity with a hospital legacy system, Microsoft Office and Share Point preferred</li></ul></div><ul><li>
Prior experience with patient financial assistance or Government related programs preferred</li><li>
Knowledge of medical terminology helpful</li></ul><p></p><p>
Bilingual preferred (Spanish)</p><p></p><ul><li>
Interpersonal relationship skills necessary to communicate effectively with patient/family, physicians and their support staff, medical staff, nursing staff, other hospital personnel and many external organizations and agencies.</li><li>
The technical knowledge of specific legal and regulatory requirements and an understanding of complex third party and medical assistance policies and procedures.
</li><li>Knowledge of the hospital information system with emphasis on accounts receivables programs.
</li><li>Ability to function independently and prioritize work within established policies.
</li><li>Certified Applications Counselor (CAC)
</li><li>Requires good judgment, tact, sensitivity and the ability to function in a stressful environment.
</li><li>Ability to maintain confidentiality regarding the patients, their medical histories, demographic and fiscal information, etc.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><h2 class="jobSectionHeader"><b>
 </b><b>Medical, Dental, and Vision insurance</b></h2><ul><li><b>Tuition Reimbursement</b></li><li><b>Generous Paid Time Off</b></li><li><b>50% Off MBTA passes</b></li><li><b>Access to childcare resources and emergency backup care</b></li><li><b>403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity options</b></li><li><b>Exclusive &ldquo;Perks&rdquo; - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events)</b></li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Hybrid<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
640 Centre Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$22.22 - $31.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Team Lead Patient Access Representative

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