business development manager

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business development executive Jobs in Riyadh

business development executive

analyst - project coordination - commercial office - spa 366 Jobs in Riyadh

business development analyst Jobs in Riyadh

business development analyst

business intelligence analyst

MASTER-WORKS

<div>Master-Works is on the lookout for an experienced Business Intelligence Developer with over 3 years of expertise to join our dynamic team. This role is crucial in shaping our data-driven strategy by utilizing advanced BI techniques to turn complex data into clear business insights. You will be engaged in the end-to-end development of intelligence solutions, collaborating closely with diverse stakeholders to ensure their analytical needs are met and exceeded.
Key Responsibilities:<ul>
<li>Lead the design and implementation of comprehensive BI solutions tailored to business requirements.</li>
<li>Work with business units to gather and document detailed reporting requirements.</li>
<li>Develop and optimize data models, ETL processes, and data pipelines across multiple data sources.</li>
<li>Create insightful, interactive dashboards and reports that drive strategic decision-making.</li>
<li>Ensure the integrity and accuracy of data through meticulous testing and validation.</li>
<li>Continuously monitor and enhance BI systems for performance and usability.</li>
<li>Stay abreast of latest BI technologies and analytics trends to further enhance our offerings.</li> 
</ul> 
 
Requirements 
<ul>
<li>Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.</li>
<li>Over 3 years of proven experience as a Business Intelligence Developer or similar role.</li>
<li>Must be Saudi.</li>
<li>Expertise in leading BI tools such as Tableau, Power BI, or QlikView is essential.</li>
<li>Strong background in data warehousing and ETL methodologies.</li>
<li>Proficient in SQL and experience with relational database management systems.</li>
<li>Demonstrated ability to interpret and analyze complex data sets to provide actionable insights.</li>
<li>Excellent analytical, logical, and problem-solving skills.</li>
<li>Exceptional communication skills to facilitate cross-department collaboration.</li>
<li>Experience with programming languages, such as Python or R, is a plus.</li></ul></div>

Business Intelligence Developer (+3 years)

PulseMediaNL (SWANA REGION)

<div>
 Position Summary
 
 
 We are seeking a detail-oriented and analytical Entry Level Data Analyst to support data-driven decision-making across the organization. This role is ideal for individuals who are passionate about working with data, identifying trends, and translating numbers into meaningful insights.
 
 
 As a Data Analyst, you will collect, clean, and interpret datasets to help teams optimize performance, improve processes, and guide strategic initiatives. This position offers an excellent opportunity for early-career professionals looking to build hands-on experience in analytics within a remote environment.
 
 
 Key Responsibilities
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Collect and organize data from multiple internal and external sources
 </li>
 <li>
 Clean and validate datasets to ensure accuracy and consistency
 </li>
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 Analyze trends and patterns to generate actionable insights
 </li>
 <li>
 Create reports, dashboards, and visualizations to communicate findings
 </li>
 <li>
 Support business teams with ad-hoc data requests
 </li>
 <li>
 Assist in identifying process improvements through data analysis
 </li>
 <li>
 Maintain documentation of data processes and reporting standards
 </li>
 <li>
 Collaborate with cross-functional teams to understand reporting needs
 
 
 </li>
 </ul>
 Your work will directly contribute to improving operational efficiency and strategic planning.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Data Analytics, Statistics, Mathematics, Economics, Computer Science, or a related field (or equivalent experience)
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Basic proficiency in Excel or Google Sheets
 </li>
 <li>
 Familiarity with SQL or willingness to learn
 </li>
 <li>
 Understanding of data visualization tools such as Power BI, Tableau, or similar platforms is a plus
 </li>
 <li>
 Strong attention to detail and organizational skills
 </li>
 <li>
 Ability to communicate findings clearly to non-technical stakeholders
 </li>
 <li>
 Self-motivated and comfortable working independently in a remote setting
 
 
 </li>
 </ul>
 Work Structure
 
 
 <ul>
 <li>
 Fully remote work environment
 </li>
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 Flexible scheduling based on project needs
 </li>
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 Structured onboarding and training support
 </li>
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 Opportunities for skill development and growth
 
 
 </li>
 </ul>
 Engagement Terms
 
 
 <ul>
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 Independent contractor or employee classification depending on placement
 </li>
 <li>
 Weekly payments through supported platforms
 </li>
 <li>
 Performance-based incentives may be available
 </li>
 <li>
 Role scope and duration may evolve based on business needs
 
 
 </li>
 </ul>
 Key Skills
 
 
 Data Analysis, Data Analytics, SQL, Microsoft Excel, Google Sheets, Data Cleaning, Data Visualization, Tableau, Power BI, Python for Data Analysis, R Programming, Statistical Analysis, Business Intelligence, Reporting, Dashboard Development, Data Interpretation, Trend Analysis, KPI Tracking, Predictive Analytics, ETL, Database Management, Problem Solving, Critical Thinking, Attention to Detail, Remote Work, Cross-Functional Collaboration
 
 
 Application Process
 
 
 <ul>
 <li>
 Submit your updated resume highlighting relevant coursework, internships, or project experience
 </li>
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 Qualified candidates can expect follow-up communication within a few business days
 
 
 </li>
 </ul>
 We are looking for motivated early-career professionals who are eager to develop their analytical skills and contribute to data-driven decision-making.
 
 
 If you&rsquo;d like, I can also create a version tailored specifically for recent graduates with no prior work experience.
</div>

Entry Level Data Analyst (Remote)

Qiddiya Investment Company

<div>Qiddiya Investment Company is on the lookout for a dynamic Senior Specialist in Business Intelligence to enhance our data-driven strategy and analytics capabilities. The Senior Business Intelligence Specialist is responsible for transforming multi‑source operational and guest‑experience data into meaningful insights that drive performance, service-quality improvements, and strategic decision‑making across the Contact Center. This role ensures data accuracy, develops advanced dashboards, monitors key performance indicators (KPIs), and provides actionable analytics to leadership and operational teams.
Key Responsibilities<ul><li>
KPI Data Collection &amp; Validation</li><li><ul><li>Consolidate multi-source data: IVR/telephony, CRM/case management, QA scorecards, post-call and digital surveys, social/complaints, chat, email, WhatsApp, app/web feedback.</li><li>Detect early warning signals (spikes in negative sentiment, repeat contacts, reopened cases, escalation trends).</li><li>Maintain alerting for threshold breaches (CSAT dips, complaint surges, SLA misses).</li><li></li><li>Extract required KPIs from approved systems following designated schedules to maintain consistent reporting accuracy.</li><li>Validate dataset completeness and formatting, ensuring numerical integrity and alignment with reporting requirements.</li><li>Maintain unified data templates to support continuity, comparability, and repeatability of performance reporting.</li><li>Flag errors, missing values, or anomalies to concerned stakeholders for timely resolution.</li></ul></li><li>
Dashboard Updating &amp; Reporting</li><li><ul><li>Update dashboards with accurate performance metrics, ensuring correct visual representation and labeling</li><li>Executive VOG (Voice of the Guest) Dashboard (CSAT/NPS/CES, trends, drivers, top issues, corrective actions recommendations and Insights).</li><li>Prepare structured weekly and monthly summaries to support operational and leadership reviews.</li><li>Maintain historical data libraries, ensuring consistent archiving and access to past performance cycles to support continuity of analysis.</li><li>Support enhancements to dashboard structures by collecting feedback and identifying usability needs.</li></ul></li><li>
Insights &amp; Improvement Support</li><li><ul><li>Link complaints + QA findings + operational KPIs to root causes (e.g., long AHT, policy ambiguity, defect-prone journeys, knowledge gaps).</li><li>Facilitate insight readouts with QA, Operations, Training/Development, and Product/Policy owners.</li><li>Capture recurring performance issues and categorize them appropriately within tracking logs.</li><li>Provide data extracts supporting trend analysis and service-improvement assessments.</li><li>Maintain productivity, adherence, and quality datasets required for operational decision-making.</li><li>Highlight emerging patterns that may impact performance targets or frontline consistency.</li></ul></li><li>
Audit Readiness &amp; Documentation</li><li><ul><li>Maintain audit-ready evidence folders, ensuring organized logs and complete supporting documentation.</li><li>Prepare required KPI samples during audits or governance reviews.</li><li>Validate integrity of archived datasets and ensure documentation traceability.</li><li>Support compliance with internal reporting standards and data-governance expectations.</li></ul></li></ul> 

Requirements 
<ul><li>
Minimum qualification:
</li><li><ul><li>Bachelor&rsquo;s degree in business administration, Hospitality and Tourism Management, or related discipline required.</li></ul></li><li>
Certifications:
</li><li><ul><li>COPC training, ITIL, CX/Service Excellence certifications or equivalent required</li><li>Lean Six Sigma Green Belt</li><li>Business Intelligence Certificate</li><li>Power BI.</li></ul></li><li>
Years of Relevant Experience:
</li><li><ul><li>4+ years, preferably with majority in Performance Management
</li></ul></li><li>Nature of Experience:
</li><li><ul><li>Experience in performance reporting, data analysis, or service-operations monitoring preferred.</li><li>Experience working in a related area in a leading professional-services firm, prestigious consulting firm or entertainment/real estate industry preferred. 
</li></ul></li></ul> 
 
Benefits 
Comprehensive benefits package</div>

Senior Specialist - Business Intelligence

Master Works

<div>
 
 Business Analyst at Master-Works
 
 
 
 As a Business Analyst at Master-Works, you will be key to bridging the gap between our technology teams and our business stakeholders. You will be responsible for gathering and analyzing data to define business requirements and propose solutions that enhance operational efficiency and drive growth. Your insights will directly impact our decision-making processes and help shape our strategic initiatives.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Engage with stakeholders to gather and document business requirements, objectives, and problem statements
 </li>
 <li>
 Analyze business processes, identify areas for improvement, and recommend solutions
 </li>
 <li>
 Create and maintain detailed documentation, including business requirements specifications and process flow diagrams
 </li>
 <li>
 Collaborate with IT teams to ensure alignment between business goals and technical implementation
 </li>
 <li>
 Facilitate workshops and meetings to communicate findings and gather feedback
 </li>
 <li>
 Develop reporting mechanisms to track and analyze project outcomes and business performance
 </li>
 <li>
 Monitor industry trends and best practices to propose innovative strategies
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Information Technology, or a related field
 </li>
 <li>
 Minimum of 3 years experience as a Business Analyst or similar role
 </li>
 <li>
 Strong understanding of business and technology integration
 </li>
 <li>
 Proficient in data analysis and visualization tools
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Experience with project management methodologies
 </li>
 <li>
 Ability to work collaboratively in a team environment
 </li>
 </ul>
</div>

Business Analyst

Devoteam

<div>
 
 Tech for People Unlocks the Future
 
 
 
 At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.
 
 
 With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.
 
 
 
 Devoteam Culture &amp; Values:
 
 
 
 True innovation is born from a powerful culture, fused with meaningful values.
 
 
 
 Culture:
 
 
 
 <ul>
 <li>
 Fair and courageous Everyone is treated fairly &ndash; this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.
 </li>
 <li>
 Ambition and results Ambition is nurtured at every step &ndash; this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.
 </li>
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 Learning and innovating Curiosity and learning are at our core &ndash; this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.
 </li>
 <li>
 Caring and sharing A caring attitude is infused into our culture &ndash; this encourages sharing. We believe in the power of teams, we promote support and collaboration. At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,
 
 
 
 </li>
 </ul>
 
 knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.
 
 
 
 
 Because alone, we go faster &ndash; but together, we go further.
 
 
 
 
 Values:
 
 
 
 <ul>
 <li>
 Respect
 </li>
 <li>
 Frankness
 </li>
 <li>
 Passion
 
 
 
 </li>
 </ul>
 
 Business Unit:
 
 
 
 Data &amp; Intelligence
 
 
 
 Level:
 
 
 
 Senior to Managerial -level
 
 
 To know more about us, please visit: www.devoteam.com
 
 
 
 Job Description
 
 
 
 A Business Data Analyst translates business requirements into data-driven insights, serving as the bridge between data experts and business stakeholders. They apply analytical skills, domain knowledge, and business acumen to interpret complex data sets and produce actionable recommendations that directly impact strategic and operational business decisions. At this level, analysts independently manage analytical projects, collaborate with cross-functional teams, and clearly communicate insights to management and stakeholders, influencing strategic initiatives and driving tangible business outcomes.
 
 
 
 Technical and Analytical Capabilities:
 
 
 
 <ul>
 <li>
 Advanced Excel Skills: Pivot tables, advanced formulas, scenario modeling.
 </li>
 <li>
 Proficiency with Data Querying: SQL for data retrieval and manipulation.
 </li>
 <li>
 Data Visualization: Tableau, Power BI, Looker to develop interactive dashboards.
 </li>
 <li>
 Analytical Programming: Familiarity with Python or R for exploratory analysis.
 </li>
 <li>
 Understanding of Data Warehousing: Experience with relational databases and data structures for efficient data extraction and interpretation.
 </li>
 <li>
 Statistical Methods: Capability to perform descriptive analytics, correlation, and regression analysis to interpret business performance.
 
 
 
 </li>
 </ul>
 
 Business-Oriented Capabilities:
 
 
 
 <ul>
 <li>
 Business Acumen: Deep understanding of organizational processes, strategies, and KPIs to interpret data in relevant business contexts.
 </li>
 <li>
 Requirement Elicitation: Ability to gather, clarify, and refine business stakeholder needs and convert them into analytical tasks.
 </li>
 <li>
 Strategic Thinking: Align data analysis with business objectives, proactively identifying opportunities and recommending improvements.
 
 
 
 </li>
 </ul>
 
 Communication and Soft Skills:
 
 
 
 <ul>
 <li>
 Strong Communication: Clearly explain analytical findings in straightforward business language, tailored to different stakeholders (including executives).
 </li>
 <li>
 Data Storytelling: Ability to craft compelling narratives from data to highlight actionable insights.
 </li>
 <li>
 Stakeholder Management: Comfortably interacting across departments, from technical teams to senior business executives.
 
 
 
 </li>
 </ul>
 Problem-Solving and Critical Thinking: Proactively identify issues and approach business challenges analytically, offering practical solutions.
 
 
 
 Project and Task Management:
 
 
 
 <ul>
 <li>
 Project Leadership: Independently manage end-to-end analytical projects from requirement gathering to delivering insights.
 </li>
 <li>
 Time Management: Efficiently prioritize multiple concurrent tasks or projects to meet deadlines and business expectations.
 </li>
 <li>
 Documentation and Reporting: Maintain comprehensive documentation of analytical methodologies and findings, ensuring transparency and reproducibility.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 One core certification (CCBA, CAP, or PMI-PBA)
 </li>
 <li>
 One data visualization certification (Tableau or Power BI)
 </li>
 <li>
 One complementary certification (optional but preferred)
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Level: Mid-senior Level
 
 
 Business Unit: Data Intelegince
</div>

Business Data Analyst

Tap Payments

<div>About Tap
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey. 
The Operations Team 
Great ideas aren't enough. To build a truly global business, we need great experiences. Join our operations team and help build, operate, and scale our customer, financial and administrative operations across the Middle East and beyond. Yalla! let's do this 
As a Tapster you will:<ul><li>
Define the criteria and formulas for all key Ops metrics &mdash; acceptance rates, chargeback ratios, onboarding TTL, KYC queue age, SLA breach rates, dispute resolution times, and more</li><li>
Work with the Ops leadership team to design new KPIs when new domains or functions are added</li><li>
Review existing dashboards and reports to identify measurement inconsistencies, formula errors, or misleading representations</li><li>
Guide the React Native Engineers and product teams on how to build data pipelines and dashboard visualisations that correctly reflect defined formulas</li><li>
Produce cohort analyses &mdash; comparing merchant segments, market performance, BIN group behaviour, or time-period comparisons</li><li>
Define segmentation logic &mdash; which merchants go into which cohort, what counts as an 'active' merchant, what defines a 'failed' transaction</li><li>
Develop and maintain a Metrics Dictionary: a living document that defines every metric Ops reports, including formula, data source, refresh frequency, and known limitations</li><li>
Validate data quality &mdash; working with Engineering to identify data gaps, duplicate entries, or incorrect event tracking that affects report accuracy</li><li>
Support leadership sessions with ad-hoc analysis &mdash; pulling specific data cuts to answer leadership questions that go beyond standard dashboards</li><li>
Work with GRC and Finance to ensure Ops metrics align with regulatory reporting requirements and financial reconciliation standards</li></ul> 
What you will bring to the party:<ul><li>
 2&ndash;4 years in a data analyst role &mdash; fintech, payments, or e-commerce strongly preferred</li><li>
Strong SQL &mdash; comfortable writing complex queries across multiple tables without assistance</li><li>
Experience defining KPIs and metrics frameworks &mdash; not just pulling numbers but designing what gets measured</li><li>
Experience working with BI tools (Metabase, Looker, Tableau, Power BI, or similar)</li><li>
Does not need to build dashboards alone but must understand how they work</li><li>
Comfortable with averages, percentiles, rates, cohort analysis, and basic statistical concepts</li><li>
Able to spot misleading aggregations</li><li>
Understanding of payment processing metrics (authorization rates, chargeback ratios, settlement cycles) is a strong advantage</li><li>
Able to explain metric definitions and methodology clearly to non-technical stakeholders, including leadership and merchant teams</li><li>
Meticulous &mdash; every formula, data source, and assumption must be documented</li><li>
Degree in Mathematics, Statistics, Economics, Computer Science, or equivalent</li><li>
2&ndash;4 years &mdash; mid-level role; depth of analytical thinking matters more than seniority</li></ul> 
 
Key Deliverables:<ul><li>
Metrics Dictionary: Complete documentation of every Ops KPI &mdash; formula, source, owner, refresh rate</li><li>
Dashboard Review: Monthly review of all active Ops dashboards for accuracy and consistency</li><li>
Cohort Analysis: Quarterly cohort performance reports across merchant segments and markets</li><li>
Ad-hoc Analysis: Turnaround within 48 hours for leadership-requested data cuts</li><li>
Data Quality Report: Quarterly report on data quality issues affecting Ops reporting</li></ul> 
Are you ready to shape the future of payments in MENA?</div>

Data Analyst (Operations Intelligence & Strategy)

Carrier

<div><div>Why Carrier?
Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.
We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion are the drivers of innovation and growth &mdash; and our exceptional people put the customer at the center of everything we do.
SALES ANALYST 
We are seeking a sales analyst to join our team. You will analyze sales performance to identify actionable insights, support decision-making, and help the business successfully respond to evolving customer and market needs.
Your day-to-day duties and responsibilities shall include:<ul><li>
 Develop robust sales performance monitoring processes to track Sales, Pipeline, Backlog, Inventory as well as Market Intelligence</li><li>
 Identify and recommend sales strategies aligned with the financial, marketing, and strategic objectives of the business (channel, segment, customer)</li><li>
Support sales leadership and cross-functional teams in identifying opportunities to improve sales growth and profitability, leveraging data insights along with stakeholder expertise</li><li>
Collate and track customer (distributor and retailers) inventory data to optimize demand planning</li><li>
Provide insights into customer behavior, product mix, and sales channels to optimize commercial performance</li><li>
Collaborate with sales, marketing, and finance teams to implement sales initiatives that align with business goals</li><li>
Set up regular cadence with product management teams to review product performance, market demand, and sales assumptions</li><li>
Prepare and communicate reports, dashboards, and presentations that highlight sales trends and opportunities</li></ul>
Sales analyst skills and qualifications<ul><li>
Master&rsquo;s/Bachelor&rsquo;s degree, preferably in Business or Data/Analytics</li><li>
Experience in Business, Financial, or Sales Analytics</li><li>
Advanced skills in Microsoft Excel</li><li>
Demonstrated knowledge of Power BI or other BI tools</li><li>
Strong analytical, organizational, and interpersonal skills</li><li>
Experience in change management or cross-functional collaboration</li></ul>
Our Commitment to You
At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.
We are guided by our values of Respect, Integrity, Inclusion, Innovation, and Excellence, and we are excited for you to join us and make a difference.
Apply Now!</div>
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Analyst, Sales Operations

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