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sales admin & ops sr coord (assistant manager)

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team leader - operations

business operations coordinator

Microsoft

<div>
 
 Overview
 
 
 
 he Business Operations Coordinator plays a critical support role within the business operations team, focusing on procurement, reporting, and financial quality assurance. This position is ideal for someone highly organized, detail-oriented, and proficient in Microsoft Excel and Word.
 
 
 Microsoft&rsquo;s Cloud Operations &amp; Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity &amp; Inclusion training and events, and professional certifications.
 
 
 Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 
 Purchase Order (PO) Management
 
 
 
 <ul>
 <li>
 Create and manage PO&rsquo;s in alignment with procurement policies.
 </li>
 <li>
 Track PO lifecycle and ensure timely approvals and processing.
 
 
 </li>
 </ul>
 
 Reporting Support
 
 
 
 <ul>
 <li>
 Assist Business Operations Managers with compiling and formatting reports.
 </li>
 <li>
 Maintain dashboards and trackers for operational metrics and supplier performance.
 
 
 </li>
 </ul>
 
 Invoice Quality Checks
 
 
 
 <ul>
 <li>
 Review and validate supplier invoices for accuracy and compliance.
 </li>
 <li>
 Flag discrepancies and coordinate with vendors and finance teams for resolution.
 
 
 </li>
 </ul>
 
 Data Tracking and Documentation
 
 
 
 <ul>
 <li>
 Maintain logs and records for reporting cycles, PO status, and invoice audits.
 </li>
 <li>
 Ensure documentation is up-to-date and accessible for audits and reviews.
 
 
 </li>
 </ul>
 
 Tool Proficiency
 
 
 
 <ul>
 <li>
 Use Excel for data analysis, pivot tables, and reporting templates.
 </li>
 <li>
 Use Word for drafting SOPs , summaries, and formal communications.
 
 
 </li>
 </ul>
 
 Contract Routing and Compliance Coordination
 
 
 
 <ul>
 <li>
 Facilitate routing of contracts for review and approval in line with compliance requirements.
 </li>
 <li>
 Monitor adherence to contractual obligations and escalate non-compliance issues.
 </li>
 <li>
 Liaise with legal and procurement teams to ensure compliance standards are met.
 
 
 </li>
 </ul>
 
 Process Efficiency and Continuous Improvement
 
 
 
 <ul>
 <li>
 Contribute to identifying opportunities for improving how business processes are conducted.
 </li>
 <li>
 Recommend and support implementation of workflow enhancements to reduce bottlenecks and improve turnaround time
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong proficiency in Microsoft Excel (pivot tables, formulas, charts) and Word (templates, formatting).
 </li>
 <li>
 Experience with PO systems and invoice processing tools.
 </li>
 <li>
 Excellent attention to detail and organizational skills.
 </li>
 <li>
 Ability to work independently and collaboratively across teams.
 </li>
 <li>
 Prior experience in business operations, procurement, or finance administration is preferred.
 
 
 </li>
 </ul>
 
 Background Check Requirements
 
 
 
 Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
 
 
 <ul>
 <li>
 Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
 
 
 </li>
 </ul>
 Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
 
 
 Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
 
 
 This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
 
 
 Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about
 
 requesting accommodations.
 
</div>

Business Operations Coordinator

McDonald's Global Office in India

<div>
 
 McDonald&rsquo;s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald&rsquo;s remains one of the world&rsquo;s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald&rsquo;s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet.
 
 
 
 
 
 
 Position Summary
 
 
 
 The Coordinator, Talent Acquisition is instrumental in our entire recruiting process and represents the McDonald&rsquo;s brand and values. This role supports Recruiters to deliver exceptional experience to both internal and external candidates as well as our internal customers.
 
 
 
 
 
 
 Responsibilities
 
 
 
 &bull; Assist in scheduling interviews, coordinating with candidates, and sending calendar invites
 
 
 &bull; Arrange interviews and assessments, including scheduling across time zones with both candidates and hiring managers
 
 
 &bull; Coordinate and manage logistics for in-person interviews and relocation cases, including travel/ accommodations
 
 
 &bull; Maintain and update candidate status in the applicant tracking system (ATS) or recruitment database
 
 
 &bull; Collaborating with other coordinators, recruiters, and delivery teams on process improvement
 
 
 &bull; Assist in creating and posting job advertisements on internal &amp; external platforms
 
 
 &bull; Liaising with business partners and TA to drive the hiring process and adhere to SLAs
 
 
 &bull; Providing general administrative support to the Talent Attraction Team
 
 
 &bull; Creating strong partnerships within the TA team as well as global stakeholders
 
 
 &bull; Participating in various HR Projects on an as-needed basis
 
 
 
 
 
 
 Experience
 
 
 
 &bull; Overall experience between 1-2 years in TA coordination and interview scheduling
 
 
 &bull; Strong in MS Office with an ability to use PPT &amp; Excel for presenting and reporting
 
 
 &bull; Must be flexible to work in 12pm - 9pm or 2pm - 11 pm IST shifts
 
 
 &bull; SuccessFactors experience will be an added advantage
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Exceptional problem solving, time management, and organizational skills
 
 
 &bull; Previous high-volume scheduling experience strongly preferred
 
 
 &bull; Ability to be flexible and creative while problem solving
 
 
 &bull; Quality driven in all stakeholder communications and system transactions
 
 
 &bull; Maintain highest degree of professionalism and confidentiality
 
 
 &bull; Strong written and verbal communication skills
 
 
 &bull; Multicultural awareness and sensitivity
 
 
 
 
 
 
 Why Join Us?
 
 
 
 &bull; Work with a mission-driven team building cutting-edge technology
 
 
 &bull; Be part of a collaborative, inclusive, and growth-oriented culture
 
 
 
 
 
 
 Work location:
 
 Hyderabad, India
 
 
 
 Work pattern:
 
 Full time role
 
 
 
 Work mode:
 
 Hybrid
 
 
 
</div>

Talent Acquisition Coordinator

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
 
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 Location: Hyderabad
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Manager &ndash; HR Operations (HRBP) supports airport operational teams by executing HR strategies, managing core HR processes, and ensuring compliance with labor laws and aviation standards. This role bridges HR and business operations to drive employee engagement, performance, and operational efficiency
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 
 
 1. Strategic HR Business Partnering
 
 
 <ul>
 <li>
 Collaborate with business leaders to understand operational priorities and align HR strategies accordingly.
 </li>
 <li>
 Drive workforce planning, succession planning, and organizational design initiatives.
 </li>
 <li>
 Support change management and cultural transformation programs.
 </li>
 </ul>
 
 
 2. Talent Acquisition &amp; Onboarding
 
 
 <ul>
 <li>
 Oversee onboarding programs to ensure smooth integration and positive employee experience.
 </li>
 </ul>
 
 
 3. Employee Relations &amp; Engagement
 
 
 <ul>
 <li>
 Act as a trusted advisor for employee concerns, ensuring timely resolution and adherence to policies.
 </li>
 <li>
 Design and implement engagement initiatives, feedback mechanisms, and recognition programs.
 </li>
 <li>
 Promote Diversity, Equity &amp; Inclusion (DEI) across all levels.
 </li>
 </ul>
 
 
 4. Performance &amp; Development
 
 
 <ul>
 <li>
 Facilitate performance management cycles, ensuring quality feedback and development planning.
 </li>
 <li>
 Coach managers on effective people leadership and conflict resolution.
 </li>
 <li>
 Identify training needs and coordinate learning interventions for skill enhancement.
 </li>
 </ul>
 
 
 5. HR Operations &amp; Compliance
 
 
 <ul>
 <li>
 Ensure accurate execution of HR processes including payroll inputs, attendance, and benefits administration.
 </li>
 <li>
 Maintain compliance with labor laws, airport regulations, and internal policies.
 </li>
 <li>
 Drive process improvements and digital HR initiatives for operational efficiency.
 </li>
 </ul>
 
 
 6. Data Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Monitor HR metrics such as attrition, absenteeism, and engagement scores.
 </li>
 <li>
 Provide insights through trend analysis and predictive analytics to support decision-making.
 </li>
 <li>
 Prepare reports for leadership reviews and audits.
 </li>
 </ul>
 
 
 7. Employee Experience &amp; Retention
 
 
 <ul>
 <li>
 Develop strategies to improve retention and career progression for operational staff.
 </li>
 <li>
 Implement well-being programs and initiatives to enhance employee satisfaction.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 
 6&ndash;8 years
 
 in Human Resources, with exposure to multiple HR functions (Talent Acquisition, Employee Relations, Performance Management, HR Operations).
 </li>
 <li>
 At least
 
 3 years in an HR Business Partnering role
 
 , preferably in a multi-location or large-scale operational environment.
 </li>
 <li>
 Familiarity with HRIS systems and labor law compliance.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 <ul>
 <li>
 Strong interpersonal and communication skills.
 </li>
 <li>
 Problem-solving and conflict resolution abilities.
 </li>
 <li>
 Attention to detail and process orientation.
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment.
 </li>
 </ul>
 
 
</div>

Manager – Human Resources (HRBP)

Doveriye

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Plan, manage, and optimize end-to-end logistics and supply chain operations
 </li>
 <li>
 Oversee procurement of raw materials, packaging, and services as per business needs
 </li>
 <li>
 Identify, onboard, and manage vendors; negotiate pricing, contracts, and SLAs
 </li>
 <li>
 Ensure timely inbound and outbound movement of goods
 </li>
 <li>
 Monitor inventory levels to avoid shortages or excess stock
 </li>
 <li>
 Coordinate with warehouse, production, and sales teams for smooth operations
 </li>
 <li>
 Track logistics costs and implement cost-optimization initiatives
 </li>
 <li>
 Ensure compliance with statutory, safety, and quality standards
 </li>
 <li>
 Resolve vendor, delivery, and supply-related issues proactively
 </li>
 <li>
 Maintain MIS reports on procurement, logistics, and vendor performance
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain, Logistics, Operations, or related field
 </li>
 <li>
 Proven experience in logistics, supply chain, procurement, and vendor management
 </li>
 <li>
 Strong negotiation and vendor coordination skills
 </li>
 <li>
 Good knowledge of inventory planning and logistics operations
 </li>
 <li>
 Proficient in Excel and ERP systems
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 </ul>
</div>

Logistics Specialist

Google

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 
 Bengaluru, Karnataka, India; Hyderabad, Telangana, India
 
 .
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
 </li>
 <li>
 7 years of experience in operations management, program management, or a similar role.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 5 years of relevant work experience in operations or program management.
 </li>
 <li>
 Knowledge of the data labeling industry, including best practices, challenges, and quality assurance techniques.
 </li>
 <li>
 Familiarity with AI/ML development life-cycles and the role of human-annotated data.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 As a Scaled Operations Manager, you will lead multidisciplinary AI/ML programs within AI Data operations, strengthening cross-Google accountability and execution. In this role, you will plan requirements with internal customers, manage projects through entire life-cycle, and co-ordinate stakeholders across offices, time zones, and hemispheres while managing schedules, operations, and risks to ensure alignment on progress and deadlines.
 
 
 Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Drive program outcomes for a portfolio of programs, focusing on efficiency, quality, and scalability. Design, launch, standardize, and continuously optimize end-to-end operational processes for various workflows.
 </li>
 <li>
 Develop and implement frameworks for tracking and reporting on the delivery and quality of work, ensuring goals are met. Act as the first point of contact for volume management and deliverable tracking, coordinating across multiple Product Areas (PAs).
 </li>
 <li>
 Ensure smooth execution of projects by proactively identifying and resolving bottlenecks and risks. Utilize data analysis to monitor performance, identify trends, and drive operational improvements.
 </li>
 <li>
 Develop and maintain documentation, best practices, and playbooks for operations.
 </li>
 <li>
 Partner with cross-functional teams, including engineering, product management, and technical writers, to enhance tooling and support for operations program.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Scaled Operations Manager

Pinnacle

<div>
 We are building a team of trailblazers, who embody growth, impact, and excellence.
 
 
 
 Job Description
 
 
 
 To provide strategic leadership and operational oversight for the India Global Capability Center (GCC), ensuring delivery of global objectives, talent growth, regulatory compliance, and continuous innovation in alignment with corporate strategy.
 
 
 
 Reports To
 
 
 
 Director of Operations &ndash; India
 
 
 
 Job Duties
 
 
 
 
 Strategic Leadership &amp; Planning
 
 
 
 <ul>
 <li>
 Develop and execute the India GCC strategic roadmap aligned with global business priorities.
 </li>
 <li>
 Expand engineering and service delivery capabilities to support global program objectives as defined by COO and Pinnacle Leadership Team
 
 
 </li>
 </ul>
 
 Operational &amp; Delivery Excellence
 
 
 
 <ul>
 <li>
 Oversee day-to-day operations, including delivery, service quality, cost optimization, and risk management.
 </li>
 <li>
 Ensure a project plans are available, are accurate, and are maintained and Quality Management Plans are adherend to.
 </li>
 <li>
 Preform QPCI&rsquo;s for all direct reports
 </li>
 <li>
 Ensure adherence to corporate policies, local laws, and industry regulations.
 
 
 </li>
 </ul>
 
 General Office &amp; Administrative Management
 
 
 
 <ul>
 <li>
 Oversee site administration, including facilities, security, vendor management, and business continuity planning.
 </li>
 <li>
 Ensure seamless day-to-day operations, employee services, and workplace experience.
 
 
 </li>
 </ul>
 
 Talent &amp; Culture Leadership
 
 
 
 <ul>
 <li>
 Build and sustain a high-performance culture rooted in collaboration, innovation, accountability, and respect.
 </li>
 <li>
 Embed diversity, equity, and inclusion (DEI) as core cultural values.
 </li>
 <li>
 Mentor and develop leadership bench strength, with a focus on engineering, operations, and project leadership roles to ensure employees are living our values
 </li>
 <li>
 Work with Recruiting to ensure the right team members are hired
 
 
 </li>
 </ul>
 
 Stakeholder Engagement
 
 
 
 <ul>
 <li>
 Act as the senior liaison with global leadership, Senior Project Managers and Leads
 </li>
 <li>
 Represent Pinnacle with clients and external stakeholders, including government bodies.
 
 
 </li>
 </ul>
 
 Financial &amp; Compliance Accountability
 
 
 
 <ul>
 <li>
 Manage the GCC&rsquo;s budget, operating expenses, and investment planning.
 </li>
 <li>
 Ensure compliance with Indian statutory requirements, labor laws, and corporate governance.
 
 
 </li>
 </ul>
 
 Accountabilities
 
 
 
 <ul>
 <li>
 P&amp;L Performance within agreed parameters.
 </li>
 <li>
 Project Management Metrics (schedule adherence, milestone completion rates, hours efficiency).
 </li>
 <li>
 Service Quality and adherence to Quality Management Plans
 </li>
 <li>
 Employee Engagement &amp; Retention, especially in project teams leadership and succession planning.
 </li>
 <li>
 Headcount growth &amp; retention in line with expansion plans.
 </li>
 <li>
 Regulatory Compliance and readiness for audits.
 </li>
 <li>
 Operational Uptime &amp; Administrative Efficiency of the Hyderabad office.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Business Administration, Engineering, or related field (MBA preferred).
 </li>
 <li>
 15+ years of experience in multinational operations, with at least 5 years in a senior leadership role.
 </li>
 <li>
 Strong understanding of GCC operating models in engineering or service delivery.
 </li>
 <li>
 Proven record of scaling operations and delivering measurable business impact.
 </li>
 <li>
 Demonstrated success in implementing structured project management methodologies (PMP, PRINCE2, Agile frameworks).
 </li>
 <li>
 Strong track record in building organizational culture, employee engagement, and leadership development.
 </li>
 <ul>
 <li>
 Proven ability to communicate effectively, actively listen, and articulate complex issues clearly.
 </li>
 <li>
 Skilled in managing difficult conversations to align expectations.
 </li>
 <li>
 Adept at setting priorities, planning, and organizing multiple objectives using structured processes.
 </li>
 <li>
 Analytical mindset with the ability to assess situations, identify performance improvement opportunities, and adapt plans to achieve results.
 </li>
 </ul>
 </ul>
 <li>
 </li>
 
 Equipment and Software Knowledge
 
 
 
 Equipment and software used in performing the essential job functions include but are not limited to:
 
 
 <ul>
 <li>
 Business Tools: MS Office Suite (Excel, PowerPoint, Outlook, Word).
 </li>
 <li>
 Enterprise Platforms: ERP systems, Workday, or equivalent HRIS.
 </li>
 <li>
 Project &amp; Engineering Tools: MS Project, Jira, Primavera, AutoCAD/SolidWorks (as applicable to industry).
 </li>
 <li>
 Collaboration Tools: Microsoft Teams, Zoom, Slack.
 </li>
 <li>
 Analytics &amp; Reporting: Power BI, Tableau, or equivalent. Analytics &amp; Reporting: Power BI, Tableau, or equivalent.
 
 
 </li>
 </ul>
 
 Direct Reports
 
 
 
 
 Responsibilities
 
 
 
 This position has supervisory responsibilities which include managing employee performance by goal setting, planning, providing feedback, coaching and developing, counselling, disciplining, and motivating. Direct reports include:
 
 
 <ul>
 <li>
 Managers / Leads of Service Delivery
 </li>
 <li>
 Functional Heads, such as:
 </li>
 <ul>
 <li>
 HR / Talent Management
 </li>
 <li>
 Technology
 </li>
 <li>
 Finance &amp; Compliance
 </li>
 </ul>
 <li>
 Administrative &amp; Executive Support Staff
 
 </li>
 </ul>
 
 Working Environment
 
 
 
 <ul>
 <li>
 Conditions may include working inside and/or outside. May work around office machinery with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation.
 
 
 </li>
 </ul>
 
 Physical Job Requirements
 
 
 
 <ul>
 <li>
 Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, lift and carry under 30 lbs., and perceive depth.
 
 
 </li>
 </ul>
 
 Tools And PPE Requirements
 
 
 
 <ul>
 <li>
 Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, and telephone.
 
 
 </li>
 </ul>
 
 Limitations and Disclaimer
 
 
 
 This job description describes the general job duties, accountabilities and physical requirements associates with the position;
 
 it is not an exhaustive list of all the duties, accountabilities, or skills required for the position.
 
 
 
 The general job duties, accountabilities and physical requirements associated with the position are subject to modification to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others.
 
 
 This job description neither states nor implies that the listed general job duties, accountabilities, and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules.
 
 
 
 Requirements are representative of minimum levels of knowledge, skills, and abilities.
 
 
 
 To perform this job successfully, an employee must possess the abilities and aptitude to perform each duty, accountability, and physical requirement proficiently.
 
 
 
 Pinnacle is an equal employment opportunity employer and does not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, genetic information, or any other characteristic protected by applicable law.
 
</div>

Country Manager

CARE Hospitals, Quality CARE India Limited

<div>
 
 As Head of ERP for one of India&rsquo;s largest multi-specialty hospital groups, you will own the complete lifecycle of the group&rsquo;s ERP landscape while leading a transformative migration from legacy Oracle E-Business Suite and SAP to a unified Oracle Fusion Cloud ERP platform. This strategic leadership role combines hands-on governance of current operations with the execution of one of the largest healthcare ERP consolidation programs in the country, ensuring seamless support for financial, supply-chain, and administrative functions in a 24/7 mission-critical environment.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide overall leadership and governance for the existing Oracle E-Business Suite implementation and multiple SAP instances across the group
 </li>
 <li>
 Oversee day-to-day operations, change request management, and timely resolution of internal/external audit observations
 </li>
 <li>
 Ensure 24&times;7 system availability, performance tuning, and compliance with healthcare regulatory standards
 </li>
 <li>
 Lead the group-wide migration and consolidation program from Oracle E-Business Suite &amp; SAP to Oracle Fusion Cloud ERP
 </li>
 <li>
 Define migration strategy, wave planning, data migration, cut-over, and hyper-care
 </li>
 <li>
 Manage multi-crore program budget, timelines, risks, and stakeholder expectations
 </li>
 <li>
 Lead and mentor a high-performing team of ERP functional specialists, technical consultants, and analysts
 </li>
 <li>
 Build capability, succession depth, and a Centre of Excellence culture
 </li>
 <li>
 Act as the primary liaison between Finance, Procurement, Supply Chain and Technology teams across all group entities and external system integrators/implementation partners
 </li>
 <li>
 Drive cross-functional process harmonization and change management
 </li>
 <li>
 Own vendor and partner ecosystem &ndash; Oracle, SAP, implementation partners, integration vendors, and managed service providers
 </li>
 <li>
 Champion data governance, master data management, analytics, and readiness for AI/ML initiatives on the Fusion platform
 </li>
 <li>
 Ensure robust security, controls, segregation-of-duties framework, and adherence to standards like NABH &amp; HIPAA standards, and statutory requirements like DPDP
 </li>
 </ul>
 
 
 Key Requirements
 
 
 <ul>
 <li>
 15+ years of progressive ERP experience with at least 3 end-to-end large-scale implementations as Program/Delivery Head
 </li>
 <li>
 Hands-on experience in one or more of Oracle E-Business Suite, SAP /S/4HANA, and Oracle Fusion Cloud ERP (Finance, SCM, HCM, EPM) and relevant certifications
 </li>
 <li>
 Proven track record of successfully leading migration/consolidation from Oracle EBS and/or SAP to Oracle Fusion
 </li>
 <li>
 Deep expertise in managing live Oracle E-Business implementations (change requests, patching, audit remediation, support) in complex multi-entity environments
 </li>
 <li>
 Prior experience in healthcare/hospital IT strongly preferred; candidates from pharmaceuticals, life sciences, or other highly regulated sectors will also be considered
 </li>
 <li>
 Strong functional knowledge of Finance &amp; Controlling, Procurement &amp; Inventory (drugs/consumables), HR/Payroll, and doctor &amp; patient accounting processes
 </li>
 <li>
 Demonstrated ability to lead cross-functional teams and manage system integrators
 </li>
 <li>
 Excellent communication and stakeholder management skills with regular exposure to C-level and clinical leadership
 </li>
 </ul>
 
 
</div>

Head - ERP (Enterprise Resource Planning Head), Corporate Office

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