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business relationship manager chinese accounts

Zong 5G

<div>
 
 
 Department &amp; Function:
 
 Govt. &amp; Corporate Sales North
 
 
 
 Position:
 
 Business Relationship Manager - Chinese Accounts
 
 
 
 Location:
 
 Rawalpindi
 
 
 
 Reporting to:
 
 Regional Head Sales &amp; Service &ndash; Rawalpindi
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 Establish, maintain, and develop the company&rsquo;s presence in the corporate sector to generate new business while retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction
 </li>
 <li>
 Provide sales &amp; after-sales services to Chinese-origin companies &amp; Chinese nationals
 </li>
 <li>
 Grow &amp; retain the assigned Corporate Portfolio of Chinese customers
 </li>
 </ul>
 
 Job Responsibilities:
 
 
 
 Sales Management:
 
 
 <ul>
 <li>
 Responsible for selling Fixed broadband products (Internet, Voice, DPLC, IPLCs), Cloud computing, DICT, and M2M/IoT Solutions to B2B segments.
 </li>
 <li>
 Work closely with the technical teams to devise technical solutions as per client expectations and requirements.
 </li>
 <li>
 Seeking new business ventures; identifying competitive edge and developing customized solutions for the Corporate Sector.
 </li>
 <li>
 Bringing revenue-generating customers on board.
 </li>
 <li>
 Generating more sales from the existing clients and ensuring their confidence levels remain intact to make them stay on board by giving them quality customer service
 </li>
 </ul>
 
 
 New Business Development:
 
 
 <ul>
 <li>
 Meeting monthly sales targets as approved by Management.
 </li>
 <li>
 Exploring and driving new growth venues through existing client base. Build new business relationships. Timely identification of problems and duly managing customer service establishments that lead to new referrals and fresh activation.
 </li>
 </ul>
 
 
 Revenue
 
 :
 
 <ul>
 <li>
 Revenue assurance as per management-assigned targets.
 </li>
 <li>
 Taking steps to enhance the existing clientage revenue as well as from prospective clients.
 </li>
 </ul>
 
 
 Customer Retention/Churn:
 
 
 <ul>
 <li>
 To keep a regular track of corporate activation/disconnections along with reasons.
 </li>
 <li>
 Formulate strategies for customer retention and prevention of churn to other competitors taking necessary action to resolve service, billing, or any other issues that may cause customer dissatisfaction.
 </li>
 </ul>
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 Must have Bachelors Degree/ Equivalent, preferably BS Telecom or BS Computer Science
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 Preferably 3 to 4 years of relevant work experience
 </li>
 </ul>
 
 Skills &ndash; Generic:
 
 <ul>
 <li>
 Relationship Building
 </li>
 <li>
 Interpersonal Skills
 </li>
 <li>
 Negotiation Skills
 </li>
 <li>
 Team Player
 </li>
 <li>
 Leadership Skills
 </li>
 <li>
 Presentation Skills
 </li>
 </ul>
 
 Skills &ndash; Job Specific:
 
 <ul>
 <li>
 Dynamic and motivated to up-speed B2B Enterprise Solutions, Mobile Data &amp; GSM business in the Chinese Segment, including CPEC
 </li>
 <li>
 Must have excellent market orientation and strong rapport in the Chinese Corporate Sector
 </li>
 <li>
 Information and understanding of CPEC Projects
 </li>
 <li>
 The candidate must be specialized in Portfolio Management &amp; Collection
 </li>
 <li>
 Relationship building at the cross-functional level with the Chinese Corporate Segment &amp; Internal teams
 </li>
 <li>
 Command on MS Office
 </li>
 <li>
 Fluent in Chinese Language
 </li>
 </ul>
</div>

Business Relationship Manager - Chinese Accounts

Navigator HR Consulting Solutions

<div>
 
 Job Title:
 
 Assistant Manager &ndash; Customer Success
 
 
 
 Department:
 
 Customer Success
 
 
 
 Location:
 
 Bahria Town Phase 4, Rawalpindi
 
 
 
 Job Type:
 
 Full-Time | Onsite
 
 
 
 Working Hours:
 
 6:00 PM &ndash; 2:30 AM
 
 
 
 Schedule:
 
 Alternating Saturdays
 
 
 
 Salary:
 
 PKR
 
 180,000 &ndash; 200,000 per month
 
 
 
 
 Transport:
 
 Company-Provided
 
 
 
 Gender Requirement:
 
 Female Candidates Only
 
 
 
 Job Overview
 
 
 
 We are hiring a
 
 results-driven Assistant Manager &ndash; Customer Success
 
 to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in
 
 customer success, client relationship management, team leadership, and operations management
 
 .
 
 
 You will play a key role in ensuring
 
 customer satisfaction, retention, and operational efficiency
 
 , while driving team accountability, structured processes, and continuous improvement.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Success &amp; Relationship Management
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with clients to ensure customer satisfaction and retention
 </li>
 <li>
 Proactively identify service risks, red flags, and escalation points
 </li>
 <li>
 Handle customer escalations and critical conversations professionally
 
 
 
 </li>
 </ul>
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Supervise day-to-day activities of the Customer Success team
 </li>
 <li>
 Ensure team accountability, responsiveness, and service quality
 </li>
 <li>
 Coach and mentor team members on communication, ownership, and professionalism
 </li>
 <li>
 Support performance evaluations, onboarding, and team development
 
 
 
 </li>
 </ul>
 
 Operations &amp; Process Management
 
 
 
 <ul>
 <li>
 Ensure accurate maintenance of:
 </li>
 <ul>
 <li>
 Customer health updates
 </li>
 <li>
 Meeting minutes
 </li>
 <li>
 Action trackers
 </li>
 <li>
 Internal notes and documentation
 
 </li>
 </ul>
 <li>
 Monitor adherence to service standards, processes, and KPIs
 </li>
 <li>
 Drive process improvements to enhance efficiency and consistency
 
 
 </li>
 </ul>
 
 Coordination &amp; Execution
 
 
 
 <ul>
 <li>
 Collaborate with internal teams to ensure timely issue resolution
 </li>
 <li>
 Maintain strong follow-up on pending tasks, action items, and commitments
 </li>
 <li>
 Ensure smooth execution of customer-facing operations
 
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong team management and leadership skills
 </li>
 <li>
 Excellent customer relationship management and communication
 </li>
 <li>
 Ability to handle escalations and high-pressure situations
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Proficiency in reporting, tracking, and process monitoring
 </li>
 <li>
 High level of ownership, accountability, and follow-through
 </li>
 <li>
 Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management, Communications, or related field
 </li>
 <li>
 5&ndash;7 years of experience in:
 </li>
 <ul>
 <li>
 Customer Success
 </li>
 <li>
 Client Services
 </li>
 <li>
 Account Management
 </li>
 <li>
 Operations
 
 </li>
 </ul>
 <li>
 Proven experience in team leadership and service delivery management
 
 
 </li>
 </ul>
 
 Performance Metrics (KPIs)
 
 
 
 <ul>
 <li>
 Customer satisfaction and retention rates
 </li>
 <li>
 Reduction in service risks and escalations
 </li>
 <li>
 Team performance, accountability, and communication quality
 </li>
 <li>
 Accuracy in reporting, documentation, and tracking systems
 </li>
 <li>
 Contribution to process improvement and operational excellence
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary: PKR 180K &ndash; 200K
 </li>
 <li>
 Company-provided transport
 </li>
 <li>
 Professional and structured work environment
 </li>
 <li>
 Leadership role with career growth opportunities
 </li>
 <li>
 Exposure to high-impact customer success operations
 
 </li>
 </ul>
</div>

Assistant Manager – Customer Success (Female)

NextTech Solutions

Company:NextTech Solutions &ndash; A leading Web Development &amp; E-Commerce agency specializing in Full Stack PHP, Shopify, BigCommerce, and Custom E-Commerce solutions.Location:Rawalpindi / Remote (Hybrid options available)Timing:Night ShiftAbout the Role:We are looking to hire 2 enthusiastic and motivated female graduates to join our business development team. Your primary responsibility will be to bid on projects and send proposals on Upwork and other freelance platforms for our web development and e-commerce services.If you&rsquo;re confident in English writing, passionate about technology, and eager to start your career in the IT industry, this opportunity is perfect for you.Key Responsibilities:<ul><li>Search and bid on relevant projects on Upwork and other freelance marketplaces.</li><li>Write professional, personalized proposals tailored to each client&rsquo;s needs.</li><li>Understand client requirements and coordinate with the technical team.</li><li>Maintain daily bidding records and follow up with potential clients.</li><li>Work closely with senior business developers to help achieve monthly targets.</li></ul>Requirements:<ul><li>Fresh female graduate (BBA / BSCS / BS IT / Software Engineering preferred).</li><li>Excellent English writing and communication skills.</li><li>Basic understanding of web development or e-commerce platforms is a plus.</li><li>Confident, organized, and eager to learn.</li><li>Able to work independently and meet daily bidding goals.</li></ul>Compensation &amp; Benefits:<ul><li>Monthly Stipend</li><li>Earn commission on achieving monthly targets.</li><li>Bonuses for exceeding monthly targets.</li><li>Training &amp; mentorship from experienced business developers.</li><li>Growth opportunity to become a Business Development Executive or Client Relationship Manager.</li><li>Friendly, growth-oriented work environment.</li><li>Flexible working hours (office &amp; remote).</li></ul>Job Types: Full-time, Internship, Fresher Contract length: 12 monthsPay: From Rs30,000.00 per monthWork Location: In person

Businesss Developer Executive / Upwork Bidder

Work Generations Pvt Ltd

General Manager (Operations &amp; Business Performance)Company: Work Generations Location: In-House / Office Based Working Hours: 4:00 PM &ndash; 12:00 AM Job Type: Full-timeRole OverviewWork Generations is seeking a highly experienced General Manager to lead end-to-end business operations, ensure cross-department alignment, and drive overall company performance.This role requires a hands-on leader who can manage teams across Business Development, Operations, HR, Accounts and Technical departments, while implementing systems, KPIs, and processes to scale the organization efficiently.Core Responsibilities1. Operations Management<ul><li>Oversee daily business operations and ensure smooth workflow across all departments</li><li>Develop and implement standard operating procedures (SOPs)</li><li>Identify inefficiencies and optimize processes for better productivity</li></ul>2. Team Leadership &amp; Performance<ul><li>Manage department heads and team leads</li><li>Set KPIs, targets, and performance benchmarks</li><li>Conduct regular performance reviews and reporting</li><li>Build a culture of accountability and high performance</li></ul>3. Business Coordination<ul><li>Ensure alignment between Sales, Upwork Bidding Team, Marketing, and Technical Teams</li><li>Monitor project flow from client acquisition to delivery</li><li>Resolve internal bottlenecks and operational challenges</li></ul>4. Strategy &amp; Growth Support<ul><li>Assist leadership in executing business growth strategies</li><li>Track revenue performance, team output, and operational metrics</li><li>Provide insights for improving profitability and scalability</li></ul>5. Reporting &amp; Management<ul><li>Prepare and present weekly/monthly performance reports</li><li>Track KPIs, team productivity, and project success rates</li><li>Report directly to CEO / Directors</li></ul>Requirements<ul><li>6+ years experience in General Manager / Operations Manager role</li><li>Strong experience managing multi-department teams</li><li>Proven ability to implement systems, KPIs, and workflows</li><li>Excellent leadership, problem-solving, and decision-making skills</li><li>Strong command of English communication (written &amp; verbal)</li><li>Ability to work in a fast-paced, target-driven environment</li></ul>Preferred Qualifications<ul><li>Experience in IT services / Digital Agency / Software House</li><li>Familiarity with platforms like Upwork, CRM tools, project management tools</li><li>MBA or relevant business/management qualification</li></ul>KPIs for This Role<ul><li>Team productivity &amp; efficiency</li><li>Project delivery timelines</li><li>Revenue growth &amp; client retention</li><li>Process improvement implementation</li><li>Department performance alignment</li></ul>Job Type: Full-timeWork Location: In person

General Manager

X telecom

Job DescriptionWe are looking for a creative and results-driven Digital Marketing Specialist to join our team. The ideal candidate will be responsible for planning, executing, and optimizing digital marketing campaigns across multiple channels to increase brand awareness, generate leads, and drive business growth.Key Responsibilities:<ul><li>Plan and manage digital marketing campaigns (social media, Google Ads, email marketing, SEO).</li><li>Create engaging content for social media platforms and websites.</li><li>Monitor and analyze campaign performance using tools like Google Analytics.</li><li>Optimize campaigns to improve reach, engagement, and conversions.</li><li>Conduct keyword research and implement SEO best practices.</li><li>Manage company social media accounts and respond to customer inquiries.</li><li>Stay updated with the latest digital marketing trends and tools.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Business, or related field (preferred).</li><li>1&ndash;3 years of experience in digital marketing.</li><li>Knowledge of SEO, SEM, social media marketing, and content marketing.</li><li>Experience with tools such as Google Ads, Meta Ads Manager, and Google Analytics.</li><li>Strong communication and analytical skills.</li><li>Ability to work independently and meet deadlines.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Digital Marketing specialist

Lambda Institute

Industry: Trucking &amp; Logistics Market: USA Location: On-site Working Hours: USA Time Zone Weekends: OffJob OverviewWe are a USA-based trucking carrier company looking for an experienced Business Development Executive (BDE) with proven exposure to the US trucking market. The ideal candidate will be responsible for scaling our business through LinkedIn, building relationships with shippers, brokers, and direct customers, and generating qualified leads for our services.This role is focused on LinkedIn-led growth, not random posting.Key Responsibilities<ul><li>Manage and grow the company&rsquo;s LinkedIn business profile</li><li>Identify, connect, and engage with US-based shippers, brokers, and customers</li><li>Execute LinkedIn outreach strategies for lead generation and partnerships</li><li>Develop professional messaging for DMs, follow-ups, and relationship nurturing</li><li>Build and maintain a strong US trucking network on LinkedIn</li><li>Coordinate with operations and dispatch teams to align services with client needs</li><li>Track leads, conversations, and conversions</li><li>Support overall business growth through strategic online relationship building</li></ul>Requirements<ul><li>Proven experience as a BDE / Business Development Executive</li><li>Hands-on experience working in the US trucking or logistics market</li><li>Strong understanding of carrier&ndash;shipper relationships</li><li>Experience using LinkedIn for B2B lead generation</li><li>Excellent English communication skills (spoken and written)</li><li>Comfortable working USA-based job timings</li><li>Willing to work on-site</li><li>Relevant field experience is mandatory</li></ul>Preferred Skills<ul><li>Existing network of US shippers or logistics contacts</li><li>Experience with CRM or lead tracking tools</li><li>Strategic mindset with a growth-focused approach</li></ul>Business Development Executive (BDE) 03180840163Job Type: Full-timeWork Location: In person

Business Development Executive (BDE)

Ropstam BPO Pvt. Ltd.

We are looking for a proactive and experienced Business Development Executive to join our team. The ideal candidate will have a strong track record of acquiring projects through freelance bidding portals and converting them into long-term business opportunities. You will play a key role in identifying prospects, submitting compelling proposals, and maintaining strong client relationships in international markets including the UK, USA, Australia and Canada.Responsibilities:<ul><li>Manage and execute the entire bidding lifecycle on platforms such as Upwork, Freelancer, Fiverr, Guru, PeoplePerHour, and others.</li><li>Draft and submit tailored business proposals, quotations, and relevant documentation based on project scope and client requirements.</li><li>Focus bidding efforts on the company&rsquo;s core services and tech stacks including Web &amp; Mobile App Development.</li><li>Collaborate with and report to the Line Manager for strategy alignment and performance tracking.</li><li>Convert one-time project wins into long-term strategic relationships with international clients.</li><li>Drive both proactive and reactive lead generation using digital research and client mapping techniques.</li><li>Maintain and manage lead pipeline, outreach, and communications using CRM tools such as HubSpot or Zoho.</li><li>Ensure high levels of client satisfaction through timely delivery, clear communication, and follow-up support.</li><li>Onboard new clients via direct outreach, cold emailing, and LinkedIn-based prospecting.</li><li>Experience or knowledge of LinkedIn marketing, Upwork algorithm trends, and email marketing is a plus.</li></ul>Requirements:<ul><li>Proven experience in growing and maintaining international business profiles and client accounts across multiple regions (UK, USA, Australia, Canada).</li><li>Minimum 2+ years of hands-on experience in business development, preferably within the tech sector.</li><li>Strong experience working with freelance platforms (Upwork, Freelancer, Fiverr, etc).</li><li>Must have a Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field</li><li>Familiarity with tools like LinkedIn Sales Navigator, Apollo, Hunter.io, or similar.</li><li>Self-motivated with the ability to work independently and meet deadlines.</li><li>Bringing new projects through bidding, Client communication, Proposal submission, Permanent Contracts and Others.</li></ul>Benefits:<ul><li>Market Competitive Salary</li><li>Medical Insurance</li><li>Provident Fund</li><li>EOBI</li><li>Annual Paid Leaves</li></ul>Location: Remote (Islamabad/Lahore)Timing: 5am - 2pm (Pakistan Time)Job Type: Full-timePay: Rs100,000.00 - Rs140,000.00 per monthWork Location: Remote

Business Development Executive (Freelance Platforms)

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