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business specialist unit coordinator bwh

Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
The Medical Assistant II is an integral member of the healthcare team within the Division of Otolaryngology and is accountable for patient care as assigned by a licensed independent provider (LIP: MD, NP, PA), a Licensed Practical Nurse (LPN) or a Registered Nurse (RN). The MA II participates in the direct and indirect care of patients, health maintenance, patient instruction, collaborative planning and rehabilitation as within scope of practice and consistent with his/her education and training. The MA II may be present in secure medication storage areas and are allowed incidental access to medications. Developing relationships with patients, families and colleagues, the MA II functions as an interdisciplinary team member who provides quality patient care and contributes toward the attainment of important goals for the patient, the practice and the organization. Additionally, as part of the regular job duties, the MA II will provide administrative support to the practice responsible for multiple functions to ensure a smooth and seamless patient experience. The MA II will be responsible to rotation between our BWH main campus clinic and BWH Faulkner Hospital clinic when needed.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others.<p></p><p><b><br>
Additional Job Details (if applicable)</b></p><p>
The Phototherapy Technician under general supervision and per protocol administers UVB (narrow band), UVA<br>
(narrow and broadband) phototherapy, and Excimer Laser light treatments to patients with a variety of skin disorders<br>
in a high volume ambulatory setting. Emphasis is placed on safely delivering treatments as often as three times<br>
weekly to each patient with a chronic skin condition. Connects patients with emotional and educational support<br>
according to established policies and protocols. The Technician also needs the ability to organize priorities well,<br>
complete tasks, manage confidential patient information, perform diagnostic testing (phototesting, patch testing,<br>
photopatch testing), schedule patient appointments, referrals and other insurance requests. This position is also<br>
responsible for answering and appropriately managing incoming telephone calls; scheduling patient appointments;<br>
check-in and check-out; creating and updating patient registrations; setting certain expectations for patients<br>
regarding their visit, charge capture and billing encounter management and responding to customers&rsquo; information needs.</p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
221 Longwood Avenue<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$22.75 - $24.94/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Medical Assistant II

Massachusetts General Hospital

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
The Bigelow 12- Clinical Decision Unit is a thirty-one-bed new admission pathway that currently serves general medicine patients identified as &ldquo;short stay,&rdquo; defined as those requiring inpatient-level care from 48 to 72 hours.<br>
<br>
Schedule
<br>
<ul><li>36 hours per week | (3) 12-hour shifts
</li><li>Days | 7am &ndash; 7pm</li><li>Rotational holiday and weekend schedule</li></ul><br>
The Opportunity: Unit Coordinator &ndash; Clinical Decision Unit-Bigelow 12 Short stay<br>
<br>
Essential Functions (Key Roles &amp; Responsibilities)<br>
<br>
<ul><li>Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.
</li><li>Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information.</li><li>Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.
</li><li>Also expected to provide outstanding services for every customer interaction.
</li><li>Actual job duties may vary by department.</li></ul><br>
<ul><li>Performs clerical and other duties to assist in the general administration of the floor or unit.</li><li>Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.</li><li>Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.</li><li>Schedules consultations, tests, procedures, and patient transport to other departments.</li><li>Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit.</li><li>Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.</li><li>May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department</li><li>Performs other duties as assigned Complies with all policies and standards</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred Experience Administrative support experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. - Proficiency in MS Office. - Ability to proofread and edit written documents. - Ability to use phone system. - Managing one's own time and the time of others. - Strong verbal &amp; written communication skills. - Strong interpersonal, written and oral skills. - Ability to use standard office equipment. - Familiarity with medical terminology.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
90 Blossom Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
36<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$18.58 - $26.58/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Unit Coordinator | MGH-Clinical Decision Unit

Boston Medical Center

<div><div><div><h3 class="jobSectionHeader"><b>Unit Coordinator, M7W, Per Diem</b></h3>
 <div></div><div><div><ul><li>49448
</li> </ul></div><div></div><div><ul><li>1 Boston Medical Center Place, Boston, Massachusetts
</li> </ul></div><div></div><div><ul><li>Part time</li></ul></div></div><div></div><div><div><b><br>
</b></div>
</div><p></p><div><p><b>POSITION SUMMARY:</b></p><p></p><p>
Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members.</p><p><b><br>
Position: </b>Unit Coordinator</p><p><b>
Location: </b>M7W</p><p><b>
Schedule: </b>Per Diem</p><p></p><p><b>
ESSENTIAL RESPONSIBILITIES / DUTIES:</b></p><p></p><p><b>
Care of the Patient and Family/Visitors: Performs a variety of direct service activities to ensure that patients and their families/visitors receive timely information and appropriate responses to their needs.</b></p><ul>
<li><p>
Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner.</p></li>
<li><p>
Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift.</p></li>
<li><p>
Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept.; this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift.</p></li>
<li><p>
Uses manual/computer programs/terminal for access &amp; data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc.</p></li>
<li><p>
Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded.</p></li>
<li><p>
Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e.</p></li>
<li><p>
Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets.</p></li>
<li><p>
Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system.</p></li>
<li><p>
Secures patients&rsquo; personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location.</p></li>
<li><p>
Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required.</p></li>
<li><p>
Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc.</p></li>
<li><p>
Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit.</p></li>
<li><p>
Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry.</p></li>
<li><p>
Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials.</p></li>
<li><p>
Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed.</p></li>
<li><p>
Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed.</p></li>
<li><p>
Coordinates unit&rsquo;s communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc.</p></li>
<li><p>
May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records.</p></li>
</ul><p></p><p><b>
Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy.</b></p><ul>
<li><p>
Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc.</p></li>
<li><p>
Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms.</p></li>
<li><p>
Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only)</p></li>
<li><p>
Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access &amp; data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed.</p></li>
<li><p>
Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient&rsquo;s name and medical record number.</p></li>
<li><p>
Transcribes patient care orders accurately and in a timely manner as appropriate.</p></li>
<li><p>
Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit.</p></li>
<li><p>
Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate.</p></li>
<li><p>
Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc.</p></li>
<li><p>
Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Doctor's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail.</p></li>
</ul><p></p><p><b>
Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff.</b></p><ul>
<li><p>
Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues.</p></li>
<li><p>
Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment.</p></li>
<li><p>
As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors.</p></li>
<li><p>
Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using on line ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e.</p></li>
<li><p>
Participates in searches for missing patients, belongings and/or equipment.</p></li>
<li><p>
Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc.</p></li>
</ul><p></p><p><b>
Work Rules, Standards, and Competency Compliance: Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations.</b></p><ul>
<li><p>
Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed.</p></li>
<li><p>
Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations.</p></li>
<li><p>
Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed.</p></li>
<li><p>
Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc.</p></li>
<li><p>
Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit.</p></li>
<li><p>
Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record.</p></li>
<li><p>
Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc.</p></li>
<li><p>
Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator.</p></li>
<li><p>
Assists in orientation of new staff, and serves as a resource to float staff on your unit.</p></li>
<li><p>
Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc.</p></li>
<li><p>
Collaborates with charge nurse/supervisor to coordinate break periods with unit activities.</p></li>
<li><p>
Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc.</p></li>
<li><p>
Utilizes hospital&rsquo;s cultural beliefs as the basis for decision making and to support the hospital&rsquo;s mission and goals.</p></li>
<li><p>
Follows established hospital infection control and safety procedures.</p></li>
</ul><p></p><p><b>
OTHER DUTIES:</b></p><p>
Performs other duties as needed.</p><p></p><p><b>
JOB REQUIREMENTS</b></p><p></p><p><b>
EDUCATION:</b></p><ul><li><p>
Requires a high school education or GED.</p></li></ul><p></p><p><b>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED</b>:</p><ul><li><p>
Must complete competency requirements as offered.</p></li></ul><p></p><p><b>
EXPERIENCE:</b></p><ul><li><p>
One to two years previous clerical experience. Healthcare setting preferred.</p></li></ul><p></p><p><b>
KNOWLEDGE AND SKILLS:</b>
</p><ul><li><p>Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred.</p></li>
<li><p>
Work requires ability to accurately interpret and utilize medical terminology and abbreviations.</p></li>
<li><p>
Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc.</p></li>
<li><p>
Ability to use and troubleshoot basic office equipment.</p></li>
<li><p>
Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment.</p></li>
<li><p>
Organizational skills to effectively set priorities and efficiently complete assigned work.</p></li>
<li><p>
Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc.</p></li>
<li><p>
Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.</p></li>
</ul><p></p><p><b>
Compensation Range:</b></p>
$19.35- $26.04<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div></div></div></div>

Unit Coordinator, M7W, Per Diem

Opensity solutions

<div><p>Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.</p><h1 class="jobSectionHeader"><b><br>
We are seeking a professional and customer service focused Service Specialist to join the Opensity Solutions team at our law firm client's downtown office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.</b></h1><p></p><p><b>
Essential Job Responsibilities</b></p><ul><li><p><b>
Copy Services </b>includes accurately producing copy, print and scan projects per written instructions</p></li><li><p><b>
Reception </b>includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner</p></li><li><p><b>
Hospitality Services </b>includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.</p></li><li><p><b>
Floor Coordination </b>includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance</p></li><li><p><b>
Facilities Services </b>may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.</p></li></ul><p></p><p><b>
Qualifications &amp; Requirements</b></p><ul><li><p>
High School Diploma or GED</p></li><li><p>
Minimum of 1 year work experience in a customer services field</p></li><li><p>
Ability to multitask with attention to detail</p></li><li><p>
Ability to resolve issues with professionalism and tact</p></li><li><p>
Ability to lift or move 40 lbs. or greater</p></li><li><p>
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.</p></li><li><p>
Ability to walk, bend, kneel, stand or sit for an extended period of time</p></li></ul><p></p><p>
The Compensation range for this role is up to 24.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.</p><p></p><p>
Opensity is an Equal Opportunity Employer.</p><p>
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.</p><p>
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.</p><p>
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.</p></div><p></p>

Service Specialist

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Provides high-level administrative, operational, and strategic support to the Chief of MGB Thoracic Surgery, a system-wide leadership role spanning multiple academic medical centers. This role requires advanced executive assistant capabilities, exceptional judgment, discretion, and the ability to operate independently in a complex, matrixed academic health system. The Executive Assistant serves as a trusted partner to the Chief, supporting clinical, academic, research, and administrative priorities across the MGB Thoracic Surgery enterprise.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p><b>
Essential Functions</b></p><ul><li><p>
Provide comprehensive executive-level administrative support to the Chief of MGB Thoracic Surgery, including proactive calendar management, strategic scheduling, and prioritization of competing system-wide demands.</p></li><li><p>
Coordinate and support high-level meetings, including division leadership meetings, integration councils, search and advisory committees, and external stakeholder engagements; prepare agendas, briefing materials, presentations, and follow-up summaries.</p></li><li><p>
Serve as a central coordination point across MGB entities (e.g., MGH, BWH, system offices), facilitating communication on behalf of the Chief with physicians, senior administrators, and external partners.</p></li><li><p>
Draft, edit, and manage confidential correspondence, executive summaries, presentations, letters and reports related to clinical operations, academic programs, research initiatives, and strategic integration efforts.</p></li><li><p>
Manage travel arrangements, itineraries, and logistics for internal and external engagements, including conferences, academic meetings, and system leadership activities.</p></li><li><p>
Maintains chief&rsquo;s current CV information</p></li><li><p>
Monitors chief&rsquo;s state license, DEA/MSCR certification, and Society Memberships and renew when necessary</p></li><li><p>
Coordinate any special functions requested by chief</p></li><li><p>
Maintain sensitive and confidential information with the highest degree of professionalism, discretion, and integrity; frequently handle matters of strategic, financial, personnel, and reputational importance.</p></li><li><p>
Track priorities, deadlines, and deliverables for the Chief; follow up independently to ensure timely execution of action items across multiple workstreams.</p></li><li><p>
Support financial and administrative processes, including expense reconciliation, reimbursements, payroll coordination, and basic budget tracking for the Chief and designated leadership activities.</p></li><li><p>
Remain knowledgeable of MGB policies, procedures, and governance structures; interpret and communicate the Chief&rsquo;s intent accurately to diverse stakeholders.</p></li><li><p>
Partner closely with other senior administrative leaders and executive assistants across MGB to ensure alignment, coordination, and smooth execution of system-wide initiatives.</p></li><li><p>
Provide guidance, orientation, and informal leadership to other administrative staff as needed, particularly in the context of integration, new initiatives, or leadership transitions.</p></li><li><p>
Complete routine and non-routine tasks with minimal supervision, exercising sound judgment and initiative in a fast-paced, high-expectation environment.</p></li><li><p>
projects assigned by chief, AD, Manager, etc (recruitment, promotions, other projects and evens as assigned)</p></li><li><p>
Research assistance and coordination with Research Manger on behalf of Chief; tasks as simple as literature searches to assisting in editing and preparation for publication, to monitoring financial accounts and creating budgets</p></li></ul><p></p><p><b>
Education</b><br>
Associate's Degree Related Field of Study required or Bachelor's Degree Related Field of Study preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
<br>
<b>Experience</b></p><ul><li><p>
Experience as an Administrative Assistant to Executive or Chair/Chief or Senior Leader 5-7 years required</p></li><li><p>
Demonstrated experience supporting leaders with system-level, multi-site, or matrixed responsibilities strongly preferred.</p></li></ul><p><b><br>
Knowledge, Skills and Abilities</b></p><ul><li><p>
Highly proficient/advanced administrative and executive support skills, including expert use of office and collaboration applications.</p></li><li><p>
Exceptional written and verbal communication skills, with the ability to proofread, edit, and synthesize complex information for executive audiences.</p></li><li><p>
Strong organizational skills with the ability to manage multiple high-priority initiatives simultaneously.</p></li><li><p>
Ability to exercise independent judgment, anticipate needs, and proactively resolve issues within established guidelines.</p></li><li><p>
Demonstrated professionalism and poise when handling sensitive, complex, and confidential matters.</p></li><li><p>
Advanced ability to manage complex communications, including high-level phone calls and inquiries requiring discretion and judgment.</p></li><li><p>
Strong problem-solving, troubleshooting, and analytical skills.</p></li><li><p>
Basic math and bookkeeping knowledge, including expense management and reconciliation.</p></li><li><p>
Working knowledge of medical terminology and familiarity with academic medicine, clinical operations, and healthcare finance strongly preferred.</p></li><li><p>
Ability to build effective working relationships across diverse clinical, academic, and administrative stakeholders.</p></li><li><p>
Demonstrated leadership behaviors, including the ability to guide, orient, and support other administrative staff in a team-based environment.</p></li><li><p>
Proficient with a wide range of computer applications and emerging technologies, including advanced use of productivity software, electronic health records, and artificial intelligence tools to streamline workflows and enhance decision-making.</p></li></ul><p></p><p><b>
This role is critical to the success of the MGB Thoracic Surgery enterprise and requires a high degree of trust, flexibility, discretion, and commitment to excellence. The Executive Assistant is expected to function as an extension of the Chief, representing the office with professionalism and credibility at all times.</b></p><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><b>
Physical Requirements</b><ul><li>
Standing Occasionally (3-33%)
</li></ul><ul><li>Walking Occasionally (3-33%)
</li></ul><ul><li>Sitting Constantly (67-100%)
</li></ul><ul><li>Lifting Occasionally (3-33%) 20lbs - 35lbs
</li></ul><ul><li>Carrying Occasionally (3-33%) 20lbs - 35lbs
</li></ul><ul><li>Pushing Rarely (Less than 2%)
</li></ul><ul><li>Pulling Rarely (Less than 2%)
</li></ul><ul><li>Climbing Rarely (Less than 2%)
</li></ul><ul><li>Balancing Occasionally (3-33%)
</li></ul><ul><li>Stooping Occasionally (3-33%)
</li></ul><ul><li>Kneeling Rarely (Less than 2%)
</li></ul><ul><li>Crouching Rarely (Less than 2%)
</li></ul><ul><li>Crawling Rarely (Less than 2%)
</li></ul><ul><li>Reaching Occasionally (3-33%)
</li></ul><ul><li>Gross Manipulation (Handling) Constantly (67-100%)
</li></ul><ul><li>Fine Manipulation (Fingering) Frequently (34-66%)
</li></ul><ul><li>Feeling Constantly (67-100%)
</li></ul><ul><li>Foot Use Rarely (Less than 2%)
</li></ul><ul><li>Vision - Far Constantly (67-100%)
</li></ul><ul><li>Vision - Near Constantly (67-100%)
</li></ul><ul><li>Talking Constantly (67-100%)
</li></ul>Hearing Constantly (67-100%)<br>
<ul><li>
</li></ul><p></p><br>
<div><div><div><div><div><div><div><p><b>Remote Type</b></p></div></div></div></div></div></div></div>
Hybrid<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
15 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$27.95 - $40.70/Hourly<p></p><p><b><br>
Grade</b></p>
6<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Senior Executive Assistant - MGB Thoracic Surgery

Brigham and Women's Faulkner Hospital

<div>Site: Brigham and Women's Faulkner Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
Under the supervision of the Nursing Director and as a member of the Unit Based Patient Care Team, the unit secretary performs a wide range of secretarial duties and coordinates unit/floor procedure to ensure professional and efficient operation of the department in providing quality patient care. Performs the following duties to support unit operations and coordination of resources including but not limited to, answering unit phones, collaborating with health care team members and other departments, scheduling patient tests and appointments, maintaining all medical records, initiating and tracking unit requests, coordinating discharges, transfers, and admissions proactively to assure efficient operation and management of resources on the unit. Demonstrate the knowledge and skills necessary to provide indirect patient family centered care appropriate to the age of the patients served on assigned unit. Responsible for receiving visitors and responding to needs of patients and family members. Does this position require Patient Care? No<br>
<br>
Essential Functions<br>
Provision of a Safe Environment<br>
<ul><li>Assists in maintaining a safe environment and intervenes appropriately.</li><li>Identifies and/or initiates appropriate follow up for any safety issue.</li><li>Utilizes judgment in implementing physician orders in a safe and conscientious manner, notifying charge nurse immediately of any concerns.</li></ul><br>
<ul><li>Service</li><li>Ensures patient and family member&rsquo;s needs and expectations are met in a timely and caring manner.</li><li>Maintains the C.A. R. E. standards with focus on communication, appearance and respect.</li><li>Works collaboratively as a member of the Patient Care Team and takes a proactive role in ensuring the smooth and efficient operation of the unit.</li></ul>
<br>
<ul><li>Organizational Ethics</li><li>Maintains and promotes the mission and values of the organization.</li><li>Maintains conf identiality of all patient information</li><li>Respects and supports a culturally diverse staff and patient population.</li><li>Utilizes the proper procedures address patient or family&rsquo;s concerns by notifying the Nursing Director/supervisor or clinical leader.</li></ul>
<br>
<ul><li>Management of Resources/supplies and unit based needs</li><li>Orders, expedites and distributes unit, clerical and patient care supplies as directed by the Nursing Director to assure par levels required of efficient operations.</li><li>Orders supplies (including Workflow One) necessary for the unit as described by the Nursing Director through eBUY.</li><li>Maintains work area and office equipment in neat and functioning order.</li><li>Initiates and tracks appropriate Facilities, Bio Med, Housekeeping, and IT related problems/replacements/ requests or work orders.</li><li>Notifies Biomed department of malfunctioning equipment and arranges repair requests and for the equipment to be returned to the department.</li><li>Assists Nursing Director to manage and facilitate unit projects.</li><li>Acts as a liaison and assists in problem solving with ancillary services and all other departments which provide services or have an effect on unit activities.</li><li>Provides back-up coverage for patient transport, including escorting discharge patients/families.</li></ul><br>
<ul><li>Management of Information</li><li>Answers, coordinates and manages all phone calls to the unit in consultation with the charge nurse. Takes accurate messages and ensures their delivery to the</li></ul>
appropriate staff in a timely and professional manner. Places pages and phone calls upon request of clinical staff.<br>
<ul><li>Participates in shift-to-shift hand off communication by giving or receiving hand of report to/from the incoming/outgoing unit secretary and charge RN.</li><li>Coordinates and notifies appropriate staff regarding all paperwork coming onto the unit including fax referrals.</li><li>Maintains all patient medical records per hospital policies and procedures in a neat and orderly manner; properly label each page and file testing results and other information in individual medical records accurately and in a timely manner.</li><li>Schedules patient diagnostic tests, appointments, and consults upon the direction of physician or RN.</li><li>Coordinates logistics of patient discharge including transportation, equipment, etc.</li><li>Performs clerical duties to admit, transfer, and discharge patients with the use of bed management system. Make certain that the patient record/chart, information plate</li></ul>
and/or labels, personal belongings, and other pertinent information accompany the patient on transfers.<br>
<ul><li>Enters, updates or prints data reports as appropriate including:</li><li>Bed management system in a timely manner to reflect current unit activity.</li><li>Diet order sheets ready for pick-up by food and nutrition services.</li><li>Advance Care Directives and Patient Code Status in the chart each shift.</li><li>Medication Reconciliation and Restraint reports and provides them to the physician or RN as a reminder to reorder restraints or update/complete</li></ul>
medication reconciliation each shift.<br>
<ul><li>Quadramed assignment sheet and provides to the charge nurse prior to the beginning of each shift.</li><li>Recovery charges, and or billing information as indicated</li><li>Checks the quadramed list by 11:30am and notifies the charge nurse of any unclassified in-patients as well as reminding staff to complete their quadrameds.</li><li>Copies patient charts and other materials as requested.</li><li>Utilizes Meditech system to: access and update administrative data screens, to enter transport requests, enter PASSPORT orders, print specimen labels, print kardexes,</li></ul>
print medication administration report.<br>
<ul><li>Requests and maintains old medical records as needed.</li><li>Anticipates discharges and transfers and calls them to admitting/nursing supervisor when discharges are known and inputs any tentative discharges in bed management system.</li><li>Updates charge nurse/clinical leader, admitting and nursing supervisor of admissions, discharges, and transfers on 7-3 and 3pm-11pm shifts and inputs any tentative discharges in bed management system.</li><li>Communicates with healthcare team members via VOCERA communication device.</li><li>Performs all other duties as assigned.</li></ul>
<br>
<ul><li>Collaborative Interdisciplinary Care</li><li>Interacts with all members of health care team to provide interdisciplinary patient family centered care.</li><li>Answers patient call lights and communicates patient request to appropriate clinical staff.</li><li>Provides clerical support to unit staff as needed.</li><li>Floats to other pods or units as requested by Nursing office and functions appropriately as reported by staff.</li></ul>
<br>
<ul><li>Patient/Family Education</li><li>Receives and orients visitors to unit/department in a professional manner, projecting a positive public image with use of the C.A.R.E. standards.</li><li>Provides all patients and families with basic information for unit operation.</li></ul>
<br>
<ul><li>Competency</li><li>Maintains compliance with hospital, unit secretary specific competencies.</li><li>Identifies and actively seeks out unit and/or service related continuing education classes.</li><li>Orients or precepts new personnel as assigned and acts as a resource for other professionals, patients, and significant others on the unit.</li><li>Responds to staffing needs of the healthcare team by cross-training and floating to other units.</li><li>Attends staff meetings and/or read staff meeting minutes to keep current with unit and organizational updates or changes.</li><li>Attends the annual Safety Fair.</li></ul>
<br>
<ul><li>Quality Improvement</li><li>Understands unit specific quality indicators.</li><li>Participates in Quality Improvement Projects and Committees as directed by the Nursing Director.</li><li>Participates in Service, Excellence, and Quality (SEAQ) programs for example, Falls Team, Patient Safety Committee, Pain Management Team</li></ul>
<br>
<ul><li>Patient Care</li><li>Responds to patient and family care by answering patient call lights and telephone in a timely manner.</li><li>Coordinates patient communication through a variety of general reception and clerical duties</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent required and Associate's Degree preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in medical, customer service setting 1-2 years preferred Knowledge of Medical Terminology preferred Computer knowledge of Microsoft Office strongly Knowledge, Skills and Abilities - Staff adheres to all I C.A.R.E. Standards. - Excellent interpersonal skills to interact effectively with patients, visitors, and hospital personnel. - The ability to work as a team member, promoting a caring and collegial attitude toward fellow employees. - The ability to work under stressful conditions, adapting to the changing pace on the unit, frequent interruptions, emergencies, and acutely ill patients. - Ability to work independently, with well developed organizational skills in order to prioritize tasks. - Demonstrated verbal and written communication skills to effectively interact with staff through voice mail, e-mail, etc. - Demonstration of flexibility and willingness to adapt to diverse role as a member of the unit based patient care team. - Must be able to demonstrate the knowledge and skills necessary to provide indirect care appropriate to the age of the patients served on his/her assigned unit. - The age of patients on this unit range from Adolescent to Geriatric. - Ability to sit and/or stand for an extended period of time. - Ability to assist lifting and carrying up to 20 lbs. - Ability to assist with the transportation of patients on and off the pod. - Demonstrated customer service skills.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
1133 Centre Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
24<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Evening (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$18.44 - $27.39/Hourly<p></p><p><b><br>
Grade</b></p>
SF1125<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

7 South Unit Secretary Evening Faulkner

University of Massachusetts Boston

<p></p><div><div><b>Job no:</b> 529982<br>
<b>Position Type:</b> Staff Full Time<br>
<b>Campus:</b> UMass Boston<br>
<b>Department:</b> VC-Student Affairs<br>
<b>Pay Grade:</b> 32<br>
<b>Date opened:</b> 23 Jun 2026 Eastern Daylight Time<br>
<b>Applications close:</b> 24 Jul 2026 Eastern Daylight Time</div><div><br>
<div></div><div><b>General Summary:</b></div>
<div>
Reporting directly to the Division of Student Affairs Director of Finance and Administration, the Assistant Director of Administration and Finance will be part of the Division of Student Affairs Administration and Finance Unit. The incumbent will assist the Director of Finance and Administration with the following departments: Student Affairs Technology Services, Student Multicultural Affairs, UMass Boston Police Department, University Health Services, and Urban and Off-Campus Support Services.</div><br>
<div></div>
<div>
The Assistant Director serves as the primary administrative and financial liaison for these departments, overseeing day- to-day operations, addressing complex administrative and financial issues, and ensuring compliance with university, state, and federal policies and guidelines. The role requires substantial independent judgment, discretion, and the ability to interact professionally with students, faculty, staff, and the public, often in a fast-paced environment.</div><br>
<div></div>
<div><b>
Examples of Duties:</b></div>
Assist the Division&rsquo;s Director of Finance and Administration with all departments within the Administration and Finance Unit, as needed;<br>
<div></div>
Assist the division&rsquo;s Director of Finance and Administration with managing all aspects of budget and finance, procurement, and human resources functions for Student Affairs Technology Services, Student Multicultural Affairs, UMass Boston Police Department, University Health Services, and Urban and Off-Campus Support Services;<br>
<div></div>
Collaborate closely with the Division&rsquo;s Director of Finance and Administration to implement administration and finance policies and procedures, ensuring compliance with university and state requirements<ul><li>;</li></ul><br>
<div></div>
Assist the division&rsquo;s Director of Finance and Administration with providing trainings to employees for administration and finance systems; procedures, and best practices<ul><li>.</li></ul><br>
<div></div>
Work closely with dotted line reports to the division&rsquo;s Director of Finance and Administration<ul><li>;</li></ul><br>
<div></div>
Prepare and write reports, memos and other documents on a wide-range of administrative and financial issues<ul><li>;</li></ul><br>
<div></div>
Serve as back-up, when the division&rsquo;s Director of Finance and Administration is not available<ul><li>;</li></ul><br>
<div></div>
Maintain confidentiality regarding all work related to each department<ul><li>;</li></ul><br>
<div></div>
Perform other duties as assigned<ul><li>.</li></ul><br>
<div></div>
<div><b>
Qualifications:</b></div>
<div>
Bachelor&rsquo;s Degree in finance, business, accounting or a closely related field preferred, and a minimum of three-five (3-5) years of direct experience in administrative operations and human resources management, preferably in a higher education setting, is required; Demonstrated success in developing and maintaining operational systems for effective budget and personnel management, including complex data analysis and reporting is required. Proficiency with PeopleSoft, Banner and/or other human resource/financial management information systems is required. Strong organizational, problem solving and decision-making skills with proven ability to prioritize, organize, negotiate, coordinate and complete multiple projects according to established timelines is required. Ability to effectively and efficiently work in a team capacity with a wide range of constituencies across departmental lines to accomplish Divisional, departmental and program goals is required.</div>
Proficiency with Microsoft Office and other standard administrative software and financial reporting systems<ul><li>;</li></ul><br>
<div></div>
Ability to analyze data and other information utilizing and maintaining spreadsheets and databases<ul><li>;</li></ul><br>
<div></div>
Ability to develop and bring to completion multiple assignments concurrently<ul><li>;</li></ul><br>
<div></div>
Ability to work independently and to respond flexibly to changing events<ul><li>;</li></ul><br>
<div></div>
Ability to effectively manage complex financial and human resource situations<ul><li>;</li></ul><br>
<div></div>
Ability to handle and upload the confidentiality of the division<ul><li>;</li></ul><br>
<div></div>
Strong quantitative, budget and analytical skills<ul><li>;</li></ul><br>
<div></div>
Strong oral and written communication skills<ul><li>;</li></ul><br>
<div></div>
Strong interpersonal skills, including the capacity to work cooperatively with a wide range of individuals<ul><li>;</li></ul><br>
<div></div>
Strong commitment to customer service<ul><li>.</li></ul><br>
<div></div>
<div><b>
For Professional Unit Positions</b>:</div>
Is this job required to be on-call? N<ul><li>o</li></ul><br>
<div></div>
<div><b>
Application Instructions:</b></div>
<div>
Please apply online with your resume, cover letter and list of three professional references.</div>
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Review of candidates will begin following the application closing date.</div>
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Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.</i></b></div></div></div><p></p>

Assistant Director of Administration and Finance

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