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Reluna

<div>Reluna is reshaping the future of wealth management. Our data-driven platform streamlines complex financial operations (trading, compliance, reporting and data integration) through automation and a powerful API engine. Built for performance, precision, and scale, our solutions empower users to act faster, smarter, and with confidence. 
We are looking for a highly proactive and solution-oriented Business Support / Administration Manager to take ownership of defining, building, and running smooth 
cross-functional processes across Finance, Administration, IT, Legal and HR. This is a hands-on role for someone who thrives in a fast-paced, dynamic environment and can work seamlessly with multicultural stakeholders at all levels. 
Key Responsibilities:
<ul>
<li>Develop, implement, and manage efficient operational processes across Administration, Finance, IT, Legal and HR functions</li>
<li>Define, create and maintain operational dashboards, KPIs and other metrics and track progress against targets</li>
<li>Ensure smooth cross-functional collaboration and communication between teams</li>
<li>Monitor and optimize workflows, identifying areas for improvement and driving operational excellence</li>
<li>Support senior leadership with reporting, project coordination and process-related initiatives</li>
<li>Maintain compliance with company policies and local regulations</li>
<li>Act as a key point of contact for operational challenges and propose practical solutions.</li></ul> 


Requirements:
<ul>
<li>Proven experience of 5+ years in cross-functional administrative/business support roles, ideally within startups, FinTech, or SaaS companies</li>
<li>Strong background in Finance, with direct responsibility for overseeing a company&rsquo;s finance function (with support of existing team)</li>
<li>Exposure to regulatory or compliance-sensitive product environments</li>
<li>Strong problem-solving skills, proactivity, and attention to detail</li>
<li>Ability to work effectively with diverse, multi-cultural teams and stakeholders at all levels</li>
<li>Excellent organizational, communication, and interpersonal skills</li>
<li>Fluency in English is essential; Russian language skills are a plus</li>
<li>Based in Dubai, UAE.</li></ul> 


What We Offer:
<ul>
<li>Opportunity to build and shape operational processes in a fast-growing startup environment</li>
<li>Exposure to cross-functional collaboration across a variety of teams</li>
<li>A dynamic, supportive team culture where initiative is recognized and rewarded.</li></ul> 


Bonus Points For
<ul>
<li>Prior experience in wealth, fintech, or blockchain</li>
<li>Passion for coaching and building collaborative cultures.</li></ul> 


Why Join Reluna?

At Reluna, you&rsquo;ll have significant influence across ventures backed by a forward-thinking team. We value ownership, smart execution, and real-world impact over hierarchy. You&rsquo;ll be joining a high-impact role where innovation meets meaningful utility - plus tons of opportunity to grow your career as we scale. 
How to Apply

Please submit your CV in English. Due to the volume of applications, only shortlisted candidates will be contacted.</div>

Business Support Manager

Sobi

<div><ul><div>Full-time</div><div></div><div>
Sobi Location: United Arab Emirates</div></ul><div><div><div><div><h2 class="jobSectionHeader">
Company Description</h2></div><div>
Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!
At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.
Here at Sobi, our mission and culture get us excited to come to work every day, but here are a few more reasons to join our team:<ul><li>
Competitive compensation for your work</li><li>
Emphasis on work/life balance</li><li>
Collaborative and team-oriented environment</li><li>
Opportunities for professional growth</li><li>
Diversity and Inclusion</li><li>
Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Job Description</h2></div><div>
The CRM specialist will be responsible for supporting and managing automated solutions to facilitate Customer Relationship Management within the organization, this includes managing of the software tool, managing subsequent enhancements and upgrades. Developing and maintaining materials associated with the solution, such as Standard Operating Procedures, User Manuals, Training Materials and Records. Delivery launch, refresher and new user training as required. Creating analytical reports from the data for management to support business decisions and monitoring pre-defined KPIs. Manage the day-to-day administration of the system which will be used as a customer and account database and will record and monitor all customer-facing activities. The day-to-day management includes ensuring all data within the system is current and providing support for system users (except for IT related issues).
This role is critical in ensuring accuracy, integrity, of the CRM process and system in collaboration with the commercial teams. Also, CRM role responsibilities include using CRM software to store HCP data, personalizing marketing messages, managing product launches, and tracking patient feedback to improve engagement and sales. CRM Operations will allow for sustained attention to the evolving needs of our CRM system, ensuring optimal performance and ongoing improvements. Also, as part of the business support scope, this role involves working on special commercial projects and acting as a project support manager, coordinating commercial team activities, and facilitating communication between internal teams and external partners while ensuring alignment with MEANT scorecard. Lead process optimization and streamlining workflows to drive efficiency and improve cross functional collaboration where needed.
Key Responsibilities
HCP-Focused CRM:<ul><li>
Develop and maintain detailed profiles of HCPs to tailor communications, share relevant product information, and build trust.</li></ul>
Data Management:<ul><li>
Act as a point-of-resource for KAMs and MSMs relating CRM software and ensure granting and maintain user accesses to the CRM system to ensure maintaining and inputting accurate and up-to date customer data</li></ul>
Data Collection:<ul><li>
Systematically collect and store vast amounts of patient and HCP data from various interaction points.</li></ul>
Data Analysis:<ul><li>
Analyse customer data to understand patient behaviours and preferences, which informs targeted marketing campaigns and product development while ensuring that the CRM&rsquo;s data is accurate and reliable.</li></ul>
Reporting &amp; Governance:<ul><li>
Generate sales &amp; marketing reports to analyse sales performance, customer engagement and market trends.</li><li>
Optimizing spend allocation and improving the effectiveness of campaigns across different channels.</li><li>
Customize monthly standardized reports according to predefined KPI&rsquo;s, formulation of recommendations, develop &amp; deliver presentations.</li><li>
Deliver ad hoc analyses and reports for management.</li></ul>
Sales Excellence:<ul><li>
Responsible for ensuring the sales excellence activities are managed effectively and ensuring information is aligned between CRM and other Power BI tools.</li></ul>
Segmentation &amp; account mapping:<ul><li>
Maintain and adapt the segmentation and targeting model to align with current business needs.</li><li>
Assist Commercial Excellence with territory alignment, target optimization, segmentation, cycle planning, call targets, and development.</li></ul>
Training and coaching:<ul><li>
Training of Field Force in the respective field of expertise. Train Product Specialists, KAMs, FLMs, KAMs &amp; MSLs on use of reporting system and deliver day to day support (Help Desk / Central email address, sending out emails to address problems, special occasion notifications etc)</li><li>
Support training and onboarding of team members on CRM best practices and procedures.</li><li>
Design and delivering CRM functional capability programs in collaboration with the HR team to ensure full utilization of the system and adherence to SOP.</li><li>
Organize monthly QTQ meetings &amp; follow up with FLMs</li></ul>
Business Support:<ul><li>
Lead process optimization and streamlining workflows to drive efficiency and improve cross functional collaboration based on assigned projects or processes.</li><li>
Acting as a project support manager coordinating commercial team activities and facilitating communication between internal teams and external partners while ensuring alignment with MEANT scorecard.</li><li>
Liaise/coordinate with Supply, Regulatory, Commercial, Medical, Finance &amp; Compliance teams to ensure all product shipments adhere to industry regulations/timelines and guidelines.</li><li>
Monitor competitive activities and market trends within the biopharmaceutical landscape</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div>
Education/Work experience<ul><li>
University-level education in life sciences, Pharmacy, Economics, Business or related field.</li><li>
Expertise in MS Office applications</li><li>
Experience in similar role as CRM or business support, ideally knowledge of sales force automation/database systems</li><li>
Knowledge of pharmaceutical industry is an advantage, healthcare sales/marketing or logistics.</li><li>
Minimum 5-7 years&rsquo; experience in a multinational organization role, working in matrix organization.</li><li>
Strong understanding of pharmaceutical regulations, compliance, and industry standards.</li><li>
Experience with CRM systems (e.g., Salesforce, Veeva CRM) and data management.</li></ul>
Skills/Knowledge<ul><li>
Advanced communication skills.</li><li>
Excellent negotiation, and people skills.</li><li>
Ability to analyze complex data, prepare reports, and develop insights.</li><li>
Proficiency with MS Office and data analysis tools.</li><li>
Highly organized with the ability to manage multiple projects simultaneously.</li><li>
Collaborative and growth mindset</li><li>
Project management skills</li></ul>
Personal Attributes<ul><li>
Demonstration of Sobi values (Care, Ownership, Urgency, Partnership, Ambition)</li></ul>
Languages<ul><li>
Fluency in English and Arabic</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Additional Information</h2></div><div>
All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.
Why Join Us? 
 
We are a global company with over 1,700 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we&rsquo;re ready to take on the world&rsquo;s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others&rsquo; lives because that&rsquo;s exactly what we do here. If you&rsquo;re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you. 
 
We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff. 
 
Sobi Culture 
 
At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them. 
 
As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can&rsquo;t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth.
An Equal Opportunity Employer 
 
Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate.
Sobi is an affirmative action and equal opportunity employer. Disabled/Veterans. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to talentacquisition@sobi.com.</div></div></div></div></div>

CRM & Business Support Associate Manager

Sobi - Swedish Orphan Biovitrum AB (publ)

<div>
 
 Company Description
 
 
 
 
 
 Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!
 
 
 
 
 At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.
 
 
 Here At Sobi, Our Mission And Culture Get Us Excited To Come To Work Every Day, But Here Are a Few More Reasons To Join Our Team
 
 
 <ul>
 <li>
 Competitive compensation for your work
 </li>
 <li>
 Emphasis on work/life balance
 </li>
 <li>
 Collaborative and team-oriented environment
 </li>
 <li>
 Opportunities for professional growth
 </li>
 <li>
 Diversity and Inclusion
 </li>
 <li>
 Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 The CRM specialist will be responsible for supporting and managing automated solutions to facilitate Customer Relationship Management within the organization, this includes managing of the software tool, managing subsequent enhancements and upgrades. Developing and maintaining materials associated with the solution, such as Standard Operating Procedures, User Manuals, Training Materials and Records. Delivery launch, refresher and new user training as required. Creating analytical reports from the data for management to support business decisions and monitoring pre-defined KPIs. Manage the day-to-day administration of the system which will be used as a customer and account database and will record and monitor all customer-facing activities. The day-to-day management includes ensuring all data within the system is current and providing support for system users (except for IT related issues).
 
 
 This role is critical in ensuring accuracy, integrity, of the CRM process and system in collaboration with the commercial teams. Also, CRM role responsibilities include using CRM software to store HCP data, personalizing marketing messages, managing product launches, and tracking patient feedback to improve engagement and sales. CRM Operations will allow for sustained attention to the evolving needs of our CRM system, ensuring optimal performance and ongoing improvements. Also, as part of the business support scope, this role involves working on special commercial projects and acting as a project support manager, coordinating commercial team activities, and facilitating communication between internal teams and external partners while ensuring alignment with MEANT scorecard. Lead process optimization and streamlining workflows to drive efficiency and improve cross functional collaboration where needed.
 
 
 
 Key Responsibilities
 
 
 
 
 HCP-Focused CRM
 
 :
 
 
 <ul>
 <li>
 Develop and maintain detailed profiles of HCPs to tailor communications, share relevant product information, and build trust.
 
 
 </li>
 </ul>
 
 Data Management
 
 
 
 <ul>
 <li>
 Act as a point-of-resource for KAMs and MSMs relating CRM software and ensure granting and maintain user accesses to the CRM system to ensure maintaining and inputting accurate and up-to date customer data
 
 
 </li>
 </ul>
 
 Data Collection
 
 
 
 <ul>
 <li>
 Systematically collect and store vast amounts of patient and HCP data from various interaction points.
 
 
 </li>
 </ul>
 
 Data Analysis
 
 
 
 <ul>
 <li>
 Analyse customer data to understand patient behaviours and preferences, which informs targeted marketing campaigns and product development while ensuring that the CRM&rsquo;s data is accurate and reliable.
 
 
 </li>
 </ul>
 
 Reporting &amp; Governance
 
 
 
 <ul>
 <li>
 Generate sales &amp; marketing reports to analyse sales performance, customer engagement and market trends.
 </li>
 <li>
 Optimizing spend allocation and improving the effectiveness of campaigns across different channels.
 </li>
 <li>
 Customize monthly standardized reports according to predefined KPI&rsquo;s, formulation of recommendations, develop &amp; deliver presentations.
 </li>
 <li>
 Deliver ad hoc analyses and reports for management.
 
 
 </li>
 </ul>
 
 Sales Excellence
 
 
 
 <ul>
 <li>
 Responsible for ensuring the sales excellence activities are managed effectively and ensuring information is aligned between CRM and other Power BI tools.
 
 
 </li>
 </ul>
 
 Segmentation &amp; Account Mapping
 
 
 
 <ul>
 <li>
 Maintain and adapt the segmentation and targeting model to align with current business needs.
 </li>
 <li>
 Assist Commercial Excellence with territory alignment, target optimization, segmentation, cycle planning, call targets, and development.
 
 
 </li>
 </ul>
 
 Training And Coaching
 
 
 
 <ul>
 <li>
 Training of Field Force in the respective field of expertise. Train Product Specialists, KAMs, FLMs, KAMs &amp; MSLs on use of reporting system and deliver day to day support (Help Desk / Central email address, sending out emails to address problems, special occasion notifications etc)
 </li>
 <li>
 Support training and onboarding of team members on CRM best practices and procedures.
 </li>
 <li>
 Design and delivering CRM functional capability programs in collaboration with the HR team to ensure full utilization of the system and adherence to SOP.
 </li>
 <li>
 Organize monthly QTQ meetings &amp; follow up with FLMs
 
 
 </li>
 </ul>
 
 Business Support
 
 
 
 <ul>
 <li>
 Lead process optimization and streamlining workflows to drive efficiency and improve cross functional collaboration based on assigned projects or processes.
 </li>
 <li>
 Acting as a project support manager coordinating commercial team activities and facilitating communication between internal teams and external partners while ensuring alignment with MEANT scorecard.
 </li>
 <li>
 Liaise/coordinate with Supply, Regulatory, Commercial, Medical, Finance &amp; Compliance teams to ensure all product shipments adhere to industry regulations/timelines and guidelines.
 </li>
 <li>
 Monitor competitive activities and market trends within the biopharmaceutical landscape
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education/Work experience
 
 
 
 <ul>
 <li>
 University-level education in life sciences, Pharmacy, Economics, Business or related field.
 </li>
 <li>
 Expertise in MS Office applications
 </li>
 <li>
 Experience in similar role as CRM or business support, ideally knowledge of sales force automation/database systems
 </li>
 <li>
 Knowledge of pharmaceutical industry is an advantage, healthcare sales/marketing or logistics.
 </li>
 <li>
 Minimum 5-7 years&rsquo; experience in a multinational organization role, working in matrix organization.
 </li>
 <li>
 Strong understanding of pharmaceutical regulations, compliance, and industry standards.
 </li>
 <li>
 Experience with CRM systems (e.g., Salesforce, Veeva CRM) and data management.
 
 
 </li>
 </ul>
 
 Skills/Knowledge
 
 
 
 <ul>
 <li>
 Advanced communication skills.
 </li>
 <li>
 Excellent negotiation, and people skills.
 </li>
 <li>
 Ability to analyze complex data, prepare reports, and develop insights.
 </li>
 <li>
 Proficiency with MS Office and data analysis tools.
 </li>
 <li>
 Highly organized with the ability to manage multiple projects simultaneously.
 </li>
 <li>
 Collaborative and growth mindset
 </li>
 <li>
 Project management skills
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 <ul>
 <li>
 Demonstration of Sobi values (Care, Ownership, Urgency, Partnership, Ambition)
 
 
 </li>
 </ul>
 
 Languages
 
 
 
 <ul>
 <li>
 Fluency in English and Arabic
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.
 
 
 
 Why Join Us?
 
 
 
 We are a global company with over 1,700 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we&rsquo;re ready to take on the world&rsquo;s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others&rsquo; lives because that&rsquo;s exactly what we do here. If you&rsquo;re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you.
 
 
 We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff.
 
 
 
 Sobi Culture
 
 
 
 At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them.
 
 
 As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can&rsquo;t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth.
 
 
 
 An Equal Opportunity Employer
 
 
 
 Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate.
 
 
 
 Sobi is an affirmative action and equal opportunity employer. Disabled/Veterans. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to talentacquisition@sobi.com.
 
</div>

Emirates Flight Catering

<div>
 
 The Commercial &amp; Services Department manages all aspects of airline customer relationships for Emirates Flight Catering (EKFC). It serves as the key interface between EKFC and airline clients, overseeing customer engagement, contract management, pricing, and coordination of commercial activities.
 
 
 
 
 
 
 Job Purpose
 
 
 
 To lead the Business Support team in managing and distributing airline documentation, including pricing, menus, flight schedules, customer notices, and other related material. The role ensures accurate data handling and timely submission of required information across internal stakeholders and customer portals, maintaining operational continuity and commercial integrity.
 
 
 
 
 
 
 Key Result Areas
 
 
 <ul>
 <li>
 Lead, supervise, and mentor the Business Support team by providing coaching, guidance, and performance feedback to ensure accurate and timely completion of deliverables.
 </li>
 <li>
 Coordinate with internal stakeholders to ensure final approved airline menu changes are correctly captured and broadcast. Oversee the structured distribution of service updates such as menu updates, SOPs, memos, flight schedules, and operational notices to ensure seamless internal alignment.
 </li>
 <li>
 Disseminate critical airline documentation such as loading ratios, internal specifications, plating guides, and menu photo albums to relevant departments, ensuring all flight services are executed as per client expectations.
 </li>
 <li>
 Coordinate menu changes and loading scale adjustments with internal departments to ensure accurate updates in the ERP system, correct customer billing, and uninterrupted service delivery.
 </li>
 <li>
 Manage the submission of pricing data received from EKFC&rsquo;s Pricing Department through airline-designated platforms (e.g., pricing sheets, online portals). Ensure completeness of data such as caterer codes, dish descriptions, pricing, and imagery for timely and accurate customer billing.
 </li>
 <li>
 Validate customer performance data in collaboration with IT to ensure accuracy of Business Intelligence dashboards, enabling data-driven insights and management reporting.
 </li>
 <li>
 Support the consolidation of annual capital expenditure (CAPEX) requirements across departments and develop flight operation and meal count projections under the guidance of the AVP &ndash; Commercial (Airlines).
 </li>
 <li>
 Prepare business cases, feasibility studies, performance reports, and presentation materials to support commercial negotiations and internal management reviews.
 </li>
 <li>
 Oversee the central filing system for all airline-related documentation, including contracts, correspondence, pricing, and menu records to ensure data integrity and audit readiness.
 </li>
 </ul>
 
 
 
 
 
 Job Context
 
 
 
 The role functions as part of the Commercial &amp; Services team and plays a vital role in ensuring the timely execution of customer-driven requirements. The position involves high-volume coordination, precise data handling, and effective communication with internal teams and airline representatives. It requires strong attention to detail, especially in submitting accurate prices and managing document broadcasts via Salesforce related to new menus, service updates, operational disruptions, and ad hoc airline requests.
 
 
 
 
 
 
 Knowledge, Skills &amp; Minimum Experience
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant discipline (required)
 </li>
 <li>
 A background in Finance is an advantage
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 6 years of relevant experience in airline catering, international business, or commercial business support roles
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills in English
 </li>
 <li>
 Advanced proficiency in Microsoft Office (especially Excel, Word, PowerPoint)
 </li>
 <li>
 Working knowledge of Salesforce (preferred)
 </li>
 <li>
 Strong mathematical and statistical aptitude
 </li>
 <li>
 Analytical thinking with a high attention to detail and a zero-error mindset
 </li>
 <li>
 Ability to manage strict deadlines without compromising on quality
 </li>
 <li>
 Sound understanding of in-flight catering services and menu development processes (advantageous)
 </li>
 <li>
 Strong customer-oriented mindset with proactive problem-solving capabilities
 </li>
 <li>
 Team leadership with proven ability to mentor and develop junior staff
 </li>
 </ul>
 
 
</div>

Assistant Manager – Business Support

Northern Gas and Power

<div>
 
 
 Hi, we're Northern Gas and Power
 
 
 
 
 
 
 Northern Gas and Power (a subsidiary of Global Procurement Group) is an international energy procurement specialist and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy contracts.
 
 
 
 
 
 We set up comprehensive strategies for organisations to procure their energy contracts; negotiate contracts with energy suppliers; introduce and operate risk management frameworks; collect, check, and analyse invoices; and calculate organisations&rsquo; GHG emissions and carbon footprints.
 
 
 Our consultancy is supported by our unique ClearVUE platform that brings together and visualises information from a global energy portfolio down to the last detail &ndash; helping our clients work towards their Net Zero goals and ensuring compliance with climate-related legislation.
 
 
 
 
 
 Join our global family, with modern and vibrant offices in the UK, France, Malta, India, Italy and Dubai. Be part of a team that&rsquo;s leading the way in energy consultancy and helping businesses make informed decisions about their energy consumption.
 
 
 
 
 
 
 We&rsquo;re looking for a Business Account Manager
 
 
 
 
 
 
 The energy market is constantly changing, and following the 2022 energy crisis, businesses need expert guidance now more than ever. That&rsquo;s why we&rsquo;re looking for reliable, determined individuals to support customers, educate them on supply and demand, and assist with future renewals. This is a challenging yet rewarding opportunity in the energy industry, suited to motivated professionals who consistently hit targets, have a passion for securing new business, build strong client relationships, and apply strategic discipline to grow their portfolios through proactive customer engagement.
 
 
 
 
 
 
 What you&rsquo;ll do
 
 
 
 
 
 
 As a Business Account Manager, you&rsquo;ll engage various activities such as:
 
 <ul>
 <li>
 
 Cold calling potential clients
 
 and explaining the benefits of using NGP&rsquo;s services and solutions &ndash; we want someone who isn&rsquo;t afraid to pick up the phone. This is a B2B role (Business to Business)
 </li>
 <li>
 
 Question their current procurement strategy
 
 . Determine the customer&rsquo;s current purchasing strategy and find ways to improve it.
 </li>
 <li>
 
 Tender preparations and supplier negotiations
 
 . Once you&rsquo;ve generated the lead, you will work effectively with your closer who will be required to prepare tenders to our panel of 87 international energy suppliers and negotiate the best procurement contract for your clients.
 </li>
 <li>
 
 Manage client relationships.
 
 Once you have started to build your client portfolio, you will act as their single point of contact &ndash; managing their accounts and monitoring your pipeline for renewal or further business opportunities.
 </li>
 <li>
 You must comply with all policies &amp; procedures.
 </li>
 </ul>
 
 
 
 
 You will receive a thorough onboarding process, where we will give you full industry and sales training &ndash; everything you need to onboard your first client. After this, you&rsquo;ll be equipped to develop and manage your own client portfolio, enjoying a great deal of independence in organising your time and work schedule.
 
 
 
 
 
 
 Who you are
 
 
 
 
 
 <ul>
 <li>
 You have proven sales experience
 </li>
 <li>
 You have an excellent telephone manner and communication skills &ndash; professional and articulate
 </li>
 <li>
 You can work under pressure when needed and achieve sales targets
 </li>
 <li>
 You are able to work in a fast-paced, self-directed, professional environment
 </li>
 <li>
 You possess a driven character, enthusiastic and passionate
 </li>
 <li>
 You are self-motivated, with a drive and passion for success
 </li>
 <li>
 Experience in UK or European sales markets is highly desirable
 </li>
 </ul>
 
 
 
 
 
 Why join Northern Gas and Power?
 
 
 
 
 
 
 🌍
 
 Make a Real-World Impact
 
 
 
 Your work will directly contribute to reducing energy waste and carbon emissions for businesses around the world.
 
 
 💎
 
 Compensation Package
 
 
 
 We offer a monthly package up to
 
 16,000 AED
 
 (negotiable depending on experience) +
 
 Uncapped Commission
 
 , which includes base salary and comprehensive medical insurance.
 
 
 🚀
 
 Room to Grow
 
 
 
 Join a forward-thinking, fast-growing team where you&rsquo;ll be supported, mentored, and offered the chance to grow into leadership roles.
 
 
 🎓
 
 Learn from industry-leading experts
 
 
 
 Work alongside some of the brightest minds in the energy sector, gaining deep insights into market trends, sustainability strategies, and innovative solutions that shape the future of energy.
 
 
 
 🎁 Unrivalled perks
 
 (including but not limited to):
 
 
 Additional time off in December (Target conditional/incentivised), company getaways and retreats abroad and event tickets
 
 
 
 
 
 
 
 
 
 GPG is an equal opportunity employer and applicants will be considered for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
 
 
 
 
</div>

Business Account Manager

dss+

<div>Allow us to introduce ourselves.
dss+ is a leading global operations transformation consultancy that helps our clients build business endurance through operational safety, risk, performance and sustainability by leveraging our industry expertise, our dss+360 digital platform, our recognised people solutions and IP. We work with clients across various industries, to deliver measurable and lasting improvements.
We are seeking an organised, proactive and experienced Business Support Coordinator to join the team where you will be involved with various office support and administrative functions. The role requires exemplary attention to detail and highly developed interpersonal skills. Proactive analysis and problem solving are a must, as is the ability to work in a team environment with a flexible and positive team spirit to achieve goals and objectives.
This is a permanent role that will be based in our Dubai office, and the candidate must be willing to work in the office 5 days a week (Monday to Friday).
This role falls within the guidelines of the Emiratization Initiative. 
Does this sound like you?
Office Administration Activities<ul><li>
Support business operations e.g. team meeting content coordination and facilitation
</li><li>Oversees IT related activities for the wider team</li><li>
Ensures team members have all required resources</li><li>
Coordinates operational procedures e.g travel logistics for client engagements and leadership team travel</li><li>
Ensures business office is professional and in compliance with all polices, regulations, and laws</li><li>
Oversees office utilities including coordination of stationery and subsistence requirements etc.</li><li>
Team event coordination and organization as/where required</li><li>
Executive support and other ad-hoc administrative requirements for Leadership team</li></ul>
Business Support &amp; Coordination Activities<ul><li>
Support with day-to-day business operations and admin support activities</li><li>
Coordination of travel logistics, business meetings etc</li><li>
Admin support with submission of expense claims for Directors</li><li>
Assists in the preparation of the office budget</li><li>
Coordination of office events and meetings</li><li>
Maintains confidentiality in all areas</li></ul> 
Who are you today?<ul><li>
Bachelor&rsquo;s degree in Business Management, Accounting or related degree, or equivalent professional experience</li><li>
Proven experience in business admin support</li><li>
Technical fluency with Microsoft Office Suite</li><li>
Able to work effectively within a collaborative / team environment</li><li>
Strong attention to detail and ability to focus</li><li>
Demonstrable planning and organizational skills</li><li>
Goal and outcome-oriented skills</li><li>
Strong interpersonal, written, and verbal communication skills</li><li>
Professionalism and integrity</li><li>
Proven ability to adhere to confidentiality requirements</li><li>
Demonstratable analytical thinking and problem solving.
</li><li>UAE National and resident in the UAE</li></ul> 
Let's see where our shared vision leads.
We have a strong growth trajectory and a global footprint, which means unprecedented opportunity for the people on our teams to advance their careers.
As a Global Company, our professionals have the possibility to contribute to international projects and grow with the company. Every employee can influence and impact our company. At dss+, we embrace and celebrate diversity. Above all, we are an inclusive culture in which everyone contributes and has the chance to develop their talents further.</div>

Business Support Coordinator

<div>
 
 
 Allow us to introduce ourselves.
 
 
 
 dss+ is a leading global operations transformation consultancy that helps our clients build business endurance through operational safety, risk, performance and sustainability by leveraging our industry expertise, our dss+360 digital platform, our recognised people solutions and IP. We work with clients across various industries, to deliver measurable and lasting improvements.
 
 
 We are seeking an organised, proactive and experienced
 
 Business Support Coordinator
 
 to join the team where you will be involved with various office support and administrative functions. The role requires exemplary attention to detail and highly developed interpersonal skills. Proactive analysis and problem solving are a must, as is the ability to work in a team environment with a flexible and positive team spirit to achieve goals and objectives.
 
 
 This is a permanent role that will be based in our Dubai office, and the candidate must be willing to work in the office 5 days a week (Monday to Friday).
 
 
 
 
 This role falls within the guidelines of the Emiratization Initiative.
 
 
 
 
 
 Does this sound like you?
 
 
 
 
 Office Administration Activities
 
 
 <ul>
 <li>
 Support business operations e.g. team meeting content coordination and facilitation
 </li>
 <li>
 Oversees IT related activities for the wider team
 </li>
 <li>
 Ensures team members have all required resources
 </li>
 <li>
 Coordinates operational procedures e.g travel logistics for client engagements and leadership team travel
 </li>
 <li>
 Ensures business office is professional and in compliance with all polices, regulations, and laws
 </li>
 <li>
 Oversees office utilities including coordination of stationery and subsistence requirements etc.
 </li>
 <li>
 Team event coordination and organization as/where required
 </li>
 <li>
 Executive support and other ad-hoc administrative requirements for Leadership team
 </li>
 </ul>
 
 
 Business Support &amp; Coordination Activities
 
 
 <ul>
 <li>
 Support with day-to-day business operations and admin support activities
 </li>
 <li>
 Coordination of travel logistics, business meetings etc
 </li>
 <li>
 Admin support with submission of expense claims for Directors
 </li>
 <li>
 Assists in the preparation of the office budget
 </li>
 <li>
 Coordination of office events and meetings
 </li>
 <li>
 Maintains confidentiality in all areas
 </li>
 </ul>
 
 
 Job Requirements
 
 
 
 
 Who are you today?
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Management, Accounting or related degree, or equivalent professional experience
 </li>
 <li>
 Proven experience in business admin support
 </li>
 <li>
 Technical fluency with Microsoft Office Suite
 </li>
 <li>
 Able to work effectively within a collaborative / team environment
 </li>
 <li>
 Strong attention to detail and ability to focus
 </li>
 <li>
 Demonstrable planning and organizational skills
 </li>
 <li>
 Goal and outcome-oriented skills
 </li>
 <li>
 Strong interpersonal, written, and verbal communication skills
 </li>
 <li>
 Professionalism and integrity
 </li>
 <li>
 Proven ability to adhere to confidentiality requirements
 </li>
 <li>
 Demonstratable analytical thinking and problem solving.
 </li>
 <li>
 UAE National and resident in the UAE
 </li>
 </ul>
 
 
 Let's see where our shared vision leads.
 
 
 
 We have a strong growth trajectory and a global footprint, which means unprecedented opportunity for the people on our teams to advance their careers.
 
 
 As a Global Company, our professionals have the possibility to contribute to international projects and grow with the company. Every employee can influence and impact our company. At dss+, we embrace and celebrate diversity. Above all, we are an inclusive culture in which everyone contributes and has the chance to develop their talents further.
 
</div>

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