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business operations specialist Jobs in Cairo

business operations specialist

business systems analyst

SSC HR Solutions

<div>
 Role Overview
 
 
 The Business Analyst is responsible for gathering, analyzing, and documenting business and functional requirements, ensuring alignment between business objectives and technical solutions. The role involves close collaboration with business stakeholders, product owners, and development teams to translate needs into actionable specifications, use cases, and workflows.
 
 
 The ideal candidate will have strong analytical and communication skills, experience in Agile delivery environments, and familiarity with customs, logistics, or supply-chain domains.
 
 
 Key Responsibilities
 
 
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 Requirements Gathering &amp; Documentation
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 Collect, understand, and document business requirements from stakeholders across multiple departments
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 Translate business requirements into detailed functional and technical specifications, including use cases, user stories, activity diagrams, and EPICs
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 Apply BABOK-aligned best practices for business analysis and documentation standards
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 Maintain clear traceability between business needs, system requirements, and delivered functionalities
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 Document workflows, processes, and business rules using UML or other visualization techniques
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 Analysis &amp; Solution Design
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 Evaluate existing business systems and propose enhancements to improve efficiency and performance
 
 
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 Support development teams by clarifying requirements and ensuring full understanding of business logic.
 
 
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 Analyze integration points, data migration, and reporting requirements as part of project design
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 Prepare and validate test scenarios and acceptance criteria in coordination with QA teams
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 Recommend process improvements based on user feedback, performance data, and system analysis
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 Stakeholder Engagement &amp; Communication
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 Serve as a conduit between the business stakeholders and technical teams, ensuring consistent understanding and alignment
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 Conduct requirement workshops, interviews, and presentations with end-users and management
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 Communicate effectively with a diverse group of executives, managers, and subject matter experts
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 Support user training and post-implementation feedback sessions when required.
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 Governance &amp; Continuous Improvement
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 Ensure business analysis deliverables meet organizational quality and documentation standards
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 Contribute to maintaining a reusable library of business process documentation and templates
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 Stay up to date with trends in business analysis, Agile frameworks, and customs/supply chain digitalization initiatives
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 Support the adoption of continuous improvement across project lifecycles
 
 
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 </ul>
 
 Requirements
 
 
 
 Qualifications &amp; Experience
 
 
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 Bachelor's or Master's degree in Computer Science, Information system, or a related field
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 4-7 years of professional experience as a Business Analyst in IT or digital-transformation projects
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 Proven experience in writing and maintaining documentation (Use Cases, User Stories, Activity Diagrams, EPICs, etc.)
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 Knowledge of BABOK standards and Agile methodologies (Scrum, Kanban)
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 Experience in Customs, Supply Chain, Logistics, Transportation, Freight Forwarding, or Warehousing is an advantage
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 Strong understanding of system analysis, process design, and requirement traceability
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 Excellent analytical and communication skills in Arabic and English (written and spoken)
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 BA certification (CBAP, CCBA, or equivalent) is a plus
 
 
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 </ul>
 Expectations
 
 
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 Demonstrate ownership and accountability in delivering high-quality business analysis outputs
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 Collaborate closely with product owners and project teams to ensure successful implementation of business requirements
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 Maintain transparency, accuracy, and consistency across documentation and communication
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 Support Agile ceremonies and ensure business needs are effectively represented throughout sprint
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 Exhibit adaptability, professionalism, and problem-solving mindset in a dynamic, multi-stakeholder environment
 
 
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 If you are an analytical professional passionate about bridging business needs with digital solutions and driving process excellence, we'd like to hear from you.
 
 
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 Benefits offered: Individual medical insurance, social insurance, and transportation from designated pickup points (for Sokhna)
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 Travel requirements: Currently based in Maadi, but must be open to relocating or traveling to Sokhna once required
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 Work location and model: Onsite (primarily Maadi, with possible work from Sokhna)
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 Residential location preference: Preferably Cairo
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 Fluency in English is a must as they will be dealing with suppliers all over the world
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</div>

IT Business Analyst - (Supply Chain & Logistics Systems)

RMG | مجموعة ريناد المجد (لتقنية المعلومات)

<div>
 
 Joining [RMG Co.] means becoming part of a diverse and inclusive team dedicated to delivering high-quality solutions and exceeding client expectations. With a focus on innovation, integrity, and excellence, we empower our employees to unleash their full potential and achieve professional growth and success.
 
 
 
 
 
 
 Our company is looking for a talented and experienced Business Analyst specializing in IT to join our dynamic team.
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 Define configuration specifications and business analysis requirements
 
 
 Perform quality assurance
 
 
 Define reporting and alerting requirements
 
 
 Own and develop relationship with partners, working with them to optimize and enhance our integration Help design, document and maintain system processes
 
 
 Report on common sources of technical issues or questions and make recommendations to product team Communicate key insights and findings to product team
 
 
 Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 Previous experience in Business / Systems Analysis
 
 
 A degree in IT / Computer Science
 
 
 At Least 2 years of Experience as a business analyst.
 
 
 Proven experience in eliciting requirements
 
 
 Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
 
 
 Solid experience in writing SQL queries
 
 
 Basic knowledge in generating process documentation.
 
 
 Strong written and verbal communication skills including technical writing skills.
 
</div>

Business Analyst

Bupa

<div>
 
 Job Description
 
 
 
 
 Business Analyst
 
 
 
 
 Contract type:
 
 Permanent
 
 
 
 Shift pattern:
 
 Full-time &ndash; 40 hours per week
 
 
 
 Location :
 
 Egypt, Cairo
 
 
 
 We make health happen
 
 
 
 Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
 
 
 Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
 
 
 
 Role Overview
 
 
 
 The Business Analyst (BA) will work with business &amp; IT stakeholders to determine the necessary target operating model and scope/business requirements for initiatives in the BG Change portfolio. The BA will then subsequently support the delivery of these initiative.
 
 
 
 How You&rsquo;ll Help Us Make Health Happen
 
 
 
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 Help define and iterate the Target Operating Model (TOM) across the dimensions of systems, data, processes and people
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 Ensure business requirements/user stories are captured and understood and are aligned with business strategy
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 Be able to use a variety of techniques to understand, document and confirm the business processes and to elicit and elaborate business requirements
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 Ensure business process metrics/business outcomes are understood
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 Use Agile (Scrum) methodology and create a product backlog (Epics, Features, User Stories, Acceptance Criteria)
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 Support the effective delivery of programmes and initiatives to provide optimal outcomes and enable the organisation to deliver its strategy
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 Promote a customer centric culture through managing change, partners, processes and empowering team to do what is best for the internal and external customer
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 Establish and maintain strong, effective and trusted relationships with key stakeholders across the business
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 Comply with requirements from the UK regulators and/or any applicable local regulatory requirements
 
 
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 Key Skills / Qualifications Needed For This Role
 
 
 
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 3 years previous experience within a Business Analyst role
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 Excellent stakeholder management, negotiation and communication skills at all levels
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 Previous experience of working on multiple project at once
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 Evidence of complex analysis and understanding of business requirements to establish suitable business process and systems solutions
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 Strong practical background in delivering change
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 Regulated Financial Services (and specifically Insurance) experience welcome, but not essential
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 Expert knowledge of business process analysis (including BPMN)
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 Excellent command of English language, both written and spoken
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 Good knowledge of Agile (Scrum)
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 Good knowledge of tools and techniques such as UML, Behaviour Driven Development, Kanban, MS Visio, MS Project and data modelling
 
 
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 </ul>
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 IT
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

PSA BDP

<div>
 
 Job Description
 
 
 
 About PSA BDP:
 
 
 PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
 
 
 We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
 
 
 We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
 
 
 PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail &amp; consumer, life sciences &amp; pharmaceuticals, and electric vehicle &amp; industrial verticals.
 
 
 
 Scope :
 
 
 
 This role will manage the processes within PSA BDP to achieve optimization and is constantly working on improvements.
 
 
 
 Responsibilities :
 
 
 
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 System development (all systems used by operations) with the knowledge of what is required globally and within the global PSA BDP strategy.
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 Taking reasonability and act accordingly there where needed ; Involve local, regional and/or global management.
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 Demonstrating use of Performance Metrics and Improvement in Performance and pro-active monitoring of quality standards.
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 Creating a sense of urgency and taking ownership when service levels are "challenged" and pro-active monitoring of quality standards. In doubt, taking proactive action and measuring country / team performance and sharing the outcome with local management.
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 Taking corrective actions and communicating changes to be made within operations and systems. Also taking corrective actions and communicating changes to be made within source systems and PSA BDP Global systems in accordance with IT.
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 Acting as a SME "Subject Matter Experts" for Egypt to raise the performance of people and systems within PSA BDP. Creating a sense of urgency and taking ownership in development of tools and reports to support operations and gain more productivity.
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 Support sales in sales force system and reporting.
 
 
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 Job Requirements
 
 
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 Excellent written and verbal English communication skills.
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 Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat.
 
 
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 Qualifications &amp; Experience:
 
 
 
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 Education: Bachelor's degree required.
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 Experience: 2-5+ years in a Business Analyst (BA) or analyst role, preferably within logistics, freight forwarding, or shipping.
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 Skills:
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 Strong communication abilities.
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 Excellent analytical and problem-solving skills.
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 Proven ability to work effectively across functional teams.
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</div>

KnowledgeNet

<div>
 
 Objective:
 
 
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 Responsible for analyzing business data, identifying areas for improvement, and developing solutions that increase efficiency and effectiveness.
 
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 Responsibilities:
 
 
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 Collecting, and analyzing business requirements to identify the area of improvement.
 
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 Create a detailed business analysis, outlining problems, opportunities, and solutions for a business.
 
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 Write BRDs, SRSs, FRSs, User Stories, and Acceptance Criteria.
 
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 Perform detailed functional and non-functional solution requirements specifications.
 
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 Collaborate with the UX team to ensure UX design aligns completely with documented business requirements.
 
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 Work closely with the developers and QC engineers to clarify requirements or business concerns raised within the development lifecycle.
 
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 Collaborate with the stakeholders on the solution scope, business value, solution design, requirements, and identified risks.
 
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 Report project/task status to the business analysis manager.
 
 
 
 
 
 
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 </ul>
 Requirements
 
 
 <ul>
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 Bachelor&rsquo;s degree in computer science or any related field.
 
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 Min. 1-3 years of experience as business analyst and preferably within the financial sector.
 
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 Knowledge of technical writing capabilities with advanced skills in Microsoft Office.
 
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 Understanding of business processes and process improvement methodologies.
 
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 Familiarity with project management methodologies, such as Agile or Waterfall.
 
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 Familiarity with SQL and database management is a plus.
 
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 Aware with the issue-tracking tools, such as Jira.
 
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 Fluent in English spoken and written.
 
 
 
 
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 Benefits
 
 
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 USD Salaries:
 
 Earn a competitive salary in USD, with growth tied directly to your performance and impact.
 
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 Comprehensive Benefits:
 
 Enjoy full social insurance and healthcare coverage to support your well-being.
 
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 Flexible Work Environment:
 
 Embrace our hybrid work model and shape a schedule that fits your lifestyle and maximizes your productivity.
 
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 Continuous Growth:
 
 Stay ahead in a rapidly evolving world with access to ongoing learning and development opportunities.
 
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 Autonomy &amp; Impact:
 
 Define success on your terms. We provide the freedom, tools, and support you need to thrive and make a meaningful difference.
 
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 Inclusive Culture:
 
 Be your authentic self. Join a team that values every voice, celebrates diversity, and fosters innovation through inclusion.
 
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</div>

Junior Business Analyst

Wadi Degla Developments

<div>
 
 
 Main job duties and responsibilities:
 
 
 
 
 
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 Evaluate current system capabilities to identify changes that need to be made and determine the impact on the business. Ensures that programming and software requirements fulfill business objectives.
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 Maintains up-to-date knowledge of new and suitable applications and understands their potential uses as they relate to the functional area supported.
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 Collaborate with various internal departments, including marketing, Sales, customer service, Development, customer care, and operations, to ensure the Salesforce environment supports internal needs relating to functionality and performance.
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 Interact directly with business function areas, internal/external clients, managers, and end users as necessary to fully understand and define system requirements. Makes recommendations for business solutions. develop technical specifications and technical unit test plans based on these requirements.
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 Develop customized solutions within the Salesforce platform to support critical business functions and meet projects&rsquo; objectives, internal/external client requirements, and company goals.
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 Carry out system test at each stage of the project (UAT, staging, and production systems), and performs functionality tests of new and updated applications and systems to verify that desired results are achieved. evaluate results and coordinate or make modifications to improve system performance.
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 Create test plans as required.
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 Participate in application updates and upgrade projects.
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 Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives and innovate ways to meet mission goals successfully.
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 Provide system administration support for internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow.
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 Maintain up-to-date documentation of implemented solutions.
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 </ul>
 
 
 
 
 
 
 
 
 Job requirements:
 
 
 
 
 Educational background and previous experience:
 
 
 
 
 
 <ul>
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 Bachelor&rsquo;s degree in computer science, Business Informatics, Information Systems, or equivalent.
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 Minimum 3 Years Experience in programming (Salesforce).
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 </ul>
 
 
 
 
 
 Knowledge and Functional Skills:
 
 
 
 
 
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 Interpersonal skills of the highest order. Proficient with Apex, SQL, and Java.
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 Business problem solving and analysis.
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 Professional appearance with a strong customer focus.
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 Enthusiastic, analytical, and structured working attitude.
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 Business analysis and requirements gathering abilities.
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 Ability to learn technology quickly through instruction &amp; Self-training.
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 Good Communication &amp; Presentation skills.
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</div>

Salesforce Developer

Sumerge

<div>
 
 At Sumerge, our customers are at the core of everything we do. We build solutions around their needs promoting effectiveness and efficiency using the latest technological innovations. As part of the project delivery team you will work hand-in-hand with our customers, engineers and sales teams bridging the technical and business worlds to deliver the outmost value to our customers.
 
 
 Our ideal business analysts create distinct value for our customers, they re-conceptualize issues to discover practical solutions to hard problems, utilizing their deep technical, business and product understanding to solve our customers' biggest challenges allowing them to grow and get the most of our solutions.
 
 
 
 
 
 Responsibilities
 
 
 
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 Identify, clearly communicate, and plan how to meet department/team goals and define and communicate team members' roles
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 Identify training and development needs and coach team members on achieving goals
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 Recruit and select high performers, develop talent, and recognize performance
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 Capture, document, and validate business and end-user requirements, including functional and non-functional specifications
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 Facilitate requirements walk-throughs and obtain sign-offs from stakeholders, ensuring alignment with business needs
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 Act as the product owner, collaborating with technical teams to define and refine business and technical requirements
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 Analyze workflows and identify improvement areas to enhance software usability, performance, and integrity
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 </ul>
 
 Requirements
 
 
 
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 Bachelor's degree of Computer Science/ Engineering&nbsp;
 </li>
 </ul>
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 9+ years of relevant experience&nbsp;
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 Previous team leadership experience is required
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 </ul>
</div>

Business Analysis Lead

Explore 575+ Business systems analyst in Cairo this November. Find roles across top companies and apply now to boost your career.

575 business systems analyst jobs IN Cairo

IT Business Analyst - (Supply Chain & Logistics Systems)

Business Analyst

Business Analyst

Business Analyst

Junior Business Analyst

Salesforce Developer

Business Analysis Lead