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intake coordinator i - intake services

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passenger service supervisor

cabin service lead

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><div><div><p>
As a Cabin Services Lead, you will play a crucial role in ensuring that the aircraft cabin is prepared for flights efficiently and safely, paying meticulous attention to every detail. Your responsibilities will include maintaining the cleanliness and readiness of the cabin, restocking supplies, and performing essential security checks.</p></div><p></p><div><p><br>
Ideal candidates will have at least one year of cabin cleaning experience.</p></div><p></p><div><p><br>
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.</p></div><div><p><b><br>
Job Responsibilities:</b></p></div><div><ul><li><p>
Lead a crew of agents on each assigned flight to ensure that all duties are carried out in an efficient manner, and all airline and company policies are followed.</p></li></ul></div><div><ul><li><p>
Remove trash and debris from seats, seat pockets, and ensure seat belts are properly arranged.</p></li></ul></div><div><ul><li><p>
Clean and sanitize aircraft galleys and lavatories, restocking supplies as needed.</p></li></ul></div><div><ul><li><p>
Conduct thorough security searches on assigned aircraft.</p></li></ul></div><div><ul><li><p>
Replenish in-flight magazines, safety cards, and personal sickness bags.</p></li></ul></div><div><ul><li><p>
Empty lavatory tanks and refills as required.</p></li></ul></div><div><ul><li><p>
Other duties as assigned: Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs.</p></li></ul></div><p></p><div><p>
<b>Safety, Security and Compliance</b>:</p></div><div><p>
All AGI Team members have a responsibility and duty while at work to:</p></div><div><ul><li><p>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</p></li></ul></div><div><ul><li><p>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</p></li></ul></div><div><ul><li><p>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</p></li></ul></div><div><ul><li><p>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</p></li></ul></div><div><ul><li><p>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</p></li></ul></div><div><ul><li><p>
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</p></li></ul></div><div><ul><li><p>
Fully understand AGI Health &amp; Safety and Security policies.</p></li></ul></div><div><ul><li><p>
Attend training courses as may be required by AGI.</p></li></ul></div><p></p><div><p><b><br>
Qualifications:</b></p></div><div><ul><li><p>
Minimum age of 18 and possession of a high school diploma, GED, or equivalent work experience.</p></li></ul></div><div><ul><li><p>
Previous airline cabin cleaning experience required.</p></li></ul></div><div><ul><li><p>
The ability to obtain airport security clearance, which includes a comprehensive 10-year employment, criminal record, and residence background check.</p></li></ul></div><div><ul><li><p>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</p></li></ul></div></div><p></p><div><div><p><b><br>
Physical Requirements:</b></p></div><div><ul><li><p>
Ability to lift up to 30 pounds (14 kg) on a regular basis.</p></li></ul></div><div><ul><li><p>
Frequent standing, lifting, bending, pushing, and pulling, often for extended periods.</p></li></ul></div><div><ul><li><p>
Comfort working in environments with jet and machinery noise.</p></li></ul></div><p></p><div><p><b><br>
Schedule:</b></p></div><div><p>
Alliance Ground International operates twenty-four hours a day, seven days a week. AGI requires its employees to be able to work on flexible schedules which may be adjusted to meet operational demands such as flight delays or cancellations. Applicants must be able to work on weekends (Friday, Saturday, and Sunday) and holidays. Strict adherence to company attendance policies is expected and enforced.</p></div><p></p><div><p><br>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part-time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include a company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p></div><p></p><div><p><br>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p></div></div><br>
<p></p>
$24.00 - $24.50 hourly<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

<div><p><b>Job Description:</b></p><p></p><p>
Job Description:</p><p>
As a Cabin Services Agent, you will play a crucial role in ensuring that the aircraft cabin is prepared for flights efficiently and safely, paying meticulous attention to every detail. Your responsibilities will include maintaining the cleanliness and readiness of the cabin, restocking supplies, and performing essential security checks.</p><p></p><p>
Alliance Ground International is a cargo and aviation services company operating in over 50 cities across North America, with a 45-year legacy in aviation. Our strong reputation in cargo, ground services, and hospitality forms the bedrock of our success. As we continue to expand, we seek the industry's finest talents, where the sky is the limit.</p><p></p><p>
Job Responsibilities:</p><ul><li>
Conduct thorough security searches on assigned aircraft.</li><li>
Remove trash and debris from seats, seat pockets, and ensure seat belts are properly arranged.</li><li>
Replenish in-flight magazines, safety cards, and personal sickness bags.</li><li>
Clean and sanitize aircraft galleys and lavatories, restocking supplies as needed.</li><li>
Empty lavatory tanks and refill as required.</li></ul><p></p><p>
Qualifications:</p><ul><li>
Minimum age of 18 and possession of a high school diploma, GED, or equivalent work experience.</li><li>
Successful completion of a drug screening and the ability to obtain airport security clearance, which includes a comprehensive 10-year employment, criminal record, and residence background check.</li></ul><p></p><p>
Physical Requirements:</p><ul><li>
Ability to lift up to 30 pounds (14 kg) on a regular basis.</li><li>
Frequent standing, lifting, bending, pushing, and pulling, often for extended periods.</li><li>
Comfort working in environments with jet and machinery noise.</li></ul><p></p><p>
Schedule:</p><p>
Alliance Ground International operates twenty-four hours a day, seven days a week. AGI requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays or cancellations. Applicants must be able to work on weekends, (Friday, Saturday, and Sunday) and holidays. Strict adherence to company attendance policies is expected and enforced.</p><p></p><p>
Benefits:</p><p>
We provide competitive wages, comprehensive training and career advancement opportunities, as well as a full benefit plan.</p><p></p>
$22.04 - $22.54 hourly<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Hayden AI

<div><div><p>Location</p><div>
San Francisco HQ Office</div></div><div><p>
Employment Type</p><div>
Full time</div></div><div><p>
Location Type</p><div>
Hybrid</div></div><div><p>
Department</p><div><div>
Research &amp; Development</div><p>
Cloud</p></div></div><div><p>
Compensation</p><ul><div><p>
$175,579 &ndash; $228,253 &bull; Offers Equity &bull; Offers Bonus</p></div></ul><div><div>
We determine fair compensation for each position by considering market rates, qualifications, experience, and location.
<br>
<br>
This job posting reflects a salary range based on different levels within the position, which are primarily determined by location. Your interview performance will help us determine your base salary offer within this range.<br>
<br>
Keep in mind that salary is just one piece of Hayden's total compensation package. We also offer equity and a company-wide bonus plan. Additional benefits are shared as part of this job posting.</div><div></div><h1 class="jobSectionHeader"><b>
Benefits and Perks</b></h1><div>
There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems &amp; Device Engineering, Operations, Communications, and more!)</div><ul><li><div>
Options for medical, dental, and vision coverage for employees and dependents (for US employees)</div></li><li><div>
Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)</div></li><li><div>
401(k) with 3% company matching</div></li><li><div>
Unlimited PTO</div></li><li><div>
Daily catered lunches in our San Francisco office</div></li></ul><div><br>
At Hayden AI, we are committed to creating an inclusive and diverse workplace where everyone is treated with respect and dignity. We believe that our differences make us stronger and drive innovation. As an equal opportunity employer, we do not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to fostering a work environment that celebrates diversity and ensures that every individual has the opportunity to contribute to our mission and achieve their full potential.
<br>
<br>
Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.</div></div></div></div>
<br><div><div><div><b>About Us</b></div><p>
At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges.</p><p>
From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future.</p><p>
About the Role</p><p>
At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges.</p><p>
The Infrastructure Engineering team is crucial to the overall success of Hayden products: We own all the underlying fabric that connects thousands of devices deployed in the field with large-scale, multi-region cloud services and applications that interact with the data we collect from those devices. If you are a true force multiplier, you will feel right at home in our team!</p><p></p><p><b>
Responsibilities:</b></p><ul><li><div><b>
Architect the Service Backbone:</b> Lead the design and evolution of the core services architecture, providing a robust, high-availability backbone utilized by all cloud services and engineering teams.</div></li><li><div><b>
Drive Technical Roadmap:</b> Define the long-term technical strategy and architectural vision for cloud services, ensuring alignment with future business growth and technological shifts.</div></li><li><div><b>
Strategic Decision Making:</b> Spearhead critical architectural decisions, perform deep-dive code reviews, and evaluate technical trade-offs to ensure a sustainable and scalable service ecosystem.</div></li></ul><ul><li><p><b>
Scale Multi-Region Cloud:</b> Design and manage globally distributed, multi-region cloud deployments using advanced Infrastructure as Code (IaC) to ensure seamless scalability and performance.</p></li><li><p><b>
Automate Everything:</b> Leverage automation and modern orchestration tools to reduce manual overhead, enabling a self-service infrastructure model that empowers developers to ship code faster and more safely.[1]</p></li><li><p><b>
Optimize Performance &amp; Cost:</b> Lead initiatives to continuously tune infrastructure for peak performance, maximum reliability, and cost-efficiency across cloud environments.</p></li></ul><ul><li><p><b>
Uphold Engineering Standards:</b> Establish and enforce elite software engineering and DevOps standards, including rigorous practices for monitoring, observability, and blameless post-mortems.</p></li><li><p><b>
Incident Leadership:</b> Raise the bar for incident prevention and response by modeling best practices in site reliability, proactive system hardening, and rapid remediation.</p></li><li><p><b>
Security by Design:</b> Embed security best practices and compliance guardrails directly into the infrastructure layer, ensuring the backbone is secure-by-default.</p></li></ul><ul><li><p><b>
Cross-Functional Technical Lead:</b> Act as the primary bridge between hardware, product, and engineering teams to translate complex business requirements into robust, end-to-end technical solutions.</p></li><li><p><b>
Build Consensus:</b> Drive cross-functional alignment on complex technical approaches, fostering a culture of collaboration and shared technical ownership.</p></li><li><p><b>
Mentor &amp; Multiply:</b> Cultivate the next generation of engineers through active mentorship, sharing expertise in distributed systems, cloud design patterns, and architectural excellence.</p></li></ul><p><b>
Requirements:</b></p><ul><li><div><b>
Experience &amp; Education:</b> 6+ years of professional software engineering experience with a Bachelor&rsquo;s degree in Computer Science, Electrical Engineering, or a related technical field.</div></li><li><div><b>
Programming Proficiency:</b> Expert-level command of <b>Python or Go (Golang)</b>, with a proven track record of building, testing, and maintaining production-quality distributed services.</div></li><li><div><b>
Data Systems:</b> Deep experience with relational, document, or time-series databases (e.g., PostgreSQL/RDS, DynamoDB, InfluxDB). Must demonstrate expertise in writing performant SQL and optimizing data schemas for scale.</div></li></ul><ul><li><p><b>
AWS Ecosystem:</b> Extensive hands-on experience architecting and operating at scale within the <b>Amazon AWS</b> ecosystem, specifically leveraging <b>EKS, S3, SQS, RDS, Cognito, and Lambda</b>.</p></li><li><p><b>
Infrastructure as Code (IaC):</b> Advanced mastery of <b>Terraform</b> (or similar tools) to manage multi-region, highly available cloud deployments.</p></li><li><p><b>
Container Orchestration:</b> Solid understanding of <b>Kubernetes (EKS)</b> and Docker, including experience managing containerized deployment pipelines and service meshes in high-traffic production environments.</p></li><li><p><b>
Systems Engineering:</b> Strong foundation in modern Networking, Security, Distributed Compute, Storage, and Observability (e.g., Prometheus, Grafana, ELK).</p></li></ul><ul><li><p><b>
Technical Leadership:</b> Proven ability to lead cross-functional technical initiatives, mentor junior engineers, and drive consensus on complex architectural approaches.</p></li><li><p><b>
Strategic Decision Making:</b> Ability to perform &quot;build vs. buy&quot; analyses, evaluate vendor relationships, and contribute to open-source communities where appropriate.</p></li><li><p><b>
Operational Excellence:</b> Comfortable in agile, fast-paced environments with a &quot;leave it cleaner than you found it&quot; mentality. Expertise in modern <b>DevOps and SRE</b> practices, including blameless post-mortems and proactive system hardening.</p></li><li><p><b>
Communication:</b> Exceptional communication skills with the ability to translate complex infrastructure requirements into actionable roadmaps for hardware, product, and software teams.</p></li></ul></div></div><p></p>

Senior Software Engineer, Infrastructure

STK Steakhouse

<div><div><div><b>Why Join Our Team?</b></div><div><div><ul><li><b><br>
Industry-Leading Compensation:</b></li><li><ul><li>
Opportunities for Merit-Based Raises &amp; Performance Incentives &ndash; Rewarding dedication, skill, and excellence in the Vibe Dining Experience.</li><li>
Up to 15% of base salary in bonus opportunities</li></ul></li><li><b>
Comprehensive Benefits Package</b></li><li><ul><li>
Medical, Dental, and Vision Insurance</li><li>
Group Life and Disability Insurance</li><li>
Group Accident, Hospital Indemnity, and Critical Illness Insurance</li><li>
Traditional and Roth 401(k) Plan</li></ul></li><li><b>
Exclusive Perks &amp; Growth Opportunities</b></li><li><ul><li>
Employee Dining Discounts and/or Complimentary Onsite Meals</li><li>
Career Development &amp; Limitless Growth Opportunities</li><li>
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.</li><li>
Paid Time Off</li><li>
Employee Assistance Program (EAP)</li><li>
Commuter and Dependent Care Benefits</li></ul></li></ul></div><div></div><div><b><br>
What You&rsquo;ll Do</b></div><div>
The Assistant General Manager is responsible for overseeing daily operations, driving financial performance, and maintaining a high-energy environment that aligns with THE ONE GROUP&rsquo;s signature Vibe Dining experience. This position involves leading, educating, and mentoring the team to ensure exceptional and unforgettable guest experiences.</div><div></div><div><b><br>
Key Responsibilities</b></div><div><ul><li><b>
Operations Leadership</b></li><li><ul><li>
Manage, lead, and mentor both managers and hourly staff to maintain exceptional guest service</li><li>
Ensure service standards and high-energy guest experiences align with THE ONE GROUP&rsquo;s brand identity</li><li>
Oversee all business operations, including marketing strategies, risk management, and corporate mandates</li><li>
Maintain daily reports and communicate key updates to the General Manager</li></ul></li><li><b>
Team Development &amp; Staffing</b></li><li><ul><li>
Analyze staffing needs and recruit top talent to build and maintain a high-performance team</li><li>
Interview, hire, and onboard management and hourly staff</li><li>
Coach and train the team to foster productivity, morale, and a collaborative work culture</li><li>
Conduct regular performance evaluations and ensure compliance with Performance Management guidelines</li></ul></li><li><b>
Financial &amp; Business Performance</b></li><li><ul><li>
Monitor sales forecasts, labor costs, and operational expenses to maximize profitability</li><li>
Ensure compliance with budgeted revenues and operating cash flow (OCF) targets</li><li>
Review and act on monthly P&amp;L reports and any variances</li><li>
Oversee the beverage program and collaborate with the Beverage Director to maintain quality and cost control</li><li>
Drive sales through networking, marketing initiatives, and guest engagement</li></ul></li><li><b>
Marketing &amp; Guest Relations</b></li><li><ul><li>
Collaborate with the Marketing Team to develop new promotional ideas and initiatives</li><li>
Build and maintain relationships with regular guests, VIPs, and industry influencers</li><li>
Focus on guest engagement strategies to create a memorable dining experience</li></ul></li></ul><div></div><b><br>
What We&rsquo;re Looking For</b><br>
<ul><li>
Minimum of 4 years of leadership experience in high-volume, full-service restaurants (venues exceeding $7 million preferred)</li><li>
Proven ability to drive sales, manage budgets, and lead successful teams</li><li>
Strong leadership, communication, and interpersonal skills</li><li>
Excellent organizational and management abilities with attention to detail and delegation</li><li>
Proficiency with restaurant POS and back-of-house management systems (MICROS, Aloha, OpenTable, etc.)</li><li>
Ability to thrive in a fast-paced, high-energy restaurant environment and make strategic decisions</li></ul></div><div></div><div><b><br>
Why THE ONE GROUP is Your Next Career Move</b></div><div>
This is more than a job&mdash;it&rsquo;s a career opportunity with limitless potential in an expanding global brand. If you&rsquo;re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!</div></div></div>
INDMANAGE</div>

Assistant General Manager

<div><p>Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.</p>
<p>
As a <b>Field Manager</b> on Via's Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you'll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience.</p>
<p><b>
This is a fully in-person position with the expectation that you will be onsite 4-5 days per week. Candidates should be based in either of the following locations: San Francisco, San Jose, or Oakland, CA</b></p>
<p><b>
What You'll Do:</b></p>
<ul>
<li>Run the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.</li>
<li>Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.</li>
<li>Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.</li>
<li>Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.</li>
<li>Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.</li>
<li>Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.</li>
</ul>
<p><b>Who You Are:</b></p>
<ul>
<li>Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.</li>
<li>Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.</li>
<li>Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.</li>
<li>Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.</li>
<li>Mission driven, motivated by expanding access to transportation and improving how communities move.</li>
<li>Based in San Francisco, San Jose, or Oakland, CA.</li>
</ul>
<p><b>Compensation and Benefits:</b></p>
<ul>
<li>Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.</li>
<li>Salary Range: $70,000 - $72,500 / per year.</li>
<li>We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li>
</ul>
<p>There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?</p>
<p><i>
Via is an equal opportunity employer.</i></p></div>

Field Operations Manager

Maximus Health

<p></p><div><p><b>Fully Remote (North America / South America)</b></p><ul><li><p><b>
There is 1 opening, posted to multiple locations.</b></p></li></ul><p><b>
No agencies.
</b></p><p></p><h1 class="jobSectionHeader"><b>About Maximus</b></h1><p>
Maximus (https://www.maximustribe.com/) is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, &amp; Shopify.</p><p>
We also offer Maximus Labs, a standalone biomarker testing subscription that doubles as an acquisition channel into our telemedicine protocols. We're targeting 2x customer growth this year and need a Growth Lead who can build the acquisition engine that gets us there.</p><p>
We're capital-efficient and compete against Hims, Hone, Keeps, and Fella by being better at the product, not louder with ad spend. Our growth strategy is conversion-driven: make the signup-to-checkout funnel so good that paid channels become more efficient by default.</p><p></p><h1 class="jobSectionHeader"><b>
About the Role</b></h1><p>
We are looking for a strong Lead Engineer (Tech Lead) to lead our Growth engineering team. You will be splitting your time roughly 50/50 between management and coding. You own the lower acquisition funnel, from flow start through checkout, across all Maximus protocols.</p><p>
Your north star metric is Flow Start to Checkout CVR. You also carry an M1 Retention guardrail, which means you can't optimize for conversion at the expense of user quality. Every experiment you ship has a built-in quality check.</p><p>
You will manage a small team of engineers and work directly with a Sr. PM and Sr. Designer. You will report directly to the Head of Engineering.</p><p></p><h1 class="jobSectionHeader"><b>
Why this role and join us?:</b></h1><ul><li><p><b>
Impact: </b>Set the technical direction for how Maximus acquires customers, run experiments that directly move revenue, and build a team that compounds learning over time. The Growth team's output is visible in the company's top-line numbers every month.</p></li><li><p><b>
First 90 days: </b>Complete BNPL migration to Klarna across all protocols</p></li><li><p><b>
First 2 Quarters:</b> Launch a new activation satisfaction survey for our retention guardrail and build cohort-level experiment tracking</p></li><li><p>
Maximus is at the stage where the acquisition engine needs a dedicated engineering leader who stays with the problem long enough to compound results. If you want to own that end to end, with real authority and real accountability, this is the role for you.</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
What you will do (Key Responsibilities):</b></h1><ul><li><p>
Deliver protocol-level A/B experiments on signup flows, checkout, plan pricing, and product recommendations using Amplitude</p></li><li><p>
Ship full-stack features across the acquisition funnel in Rails and React</p></li><li><p>
Coach and develop your engineering team through regular 1:1s, pair programming, code reviews, and career conversations</p></li><li><p>
Own experiment design, including sample sizing, metric selection, and the CVR-vs-retention tension that comes with a dual mandate</p></li><li><p>
Iterate and continuously optimize plan and pricing architecture, including payment platform integrations</p></li><li><p>
Build and maintain the experimentation infrastructure your team runs on</p></li><li><p>
Partner with data engineering to instrument cohort-level M1 retention tracking per experiment</p></li><li><p>
Drive adoption of AI-assisted development across the team, using tools like Claude Code and Devin to increase shipping and development velocity</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Our Tech Stack:</b></h1><ul><li><p>
Ruby on Rails 7 / Ruby 3.3, React 18 / TypeScript 5.4 (required)</p></li><li><p>
Event-sourced architecture with command pattern</p></li><li><p>
PostgreSQL, Redis, Delayed Job for background processing</p></li><li><p>
Stripe and Klarna for payments and installment plans</p></li><li><p>
Amplitude for experimentation and analytics, Segment for event collection</p></li><li><p>
Redux with redux-loop and Immutable.js on the frontend</p></li><li><p>
Docker, AWS/GCP, Aptible, GitHub Actions CI/CD</p></li><li><p>
Cypress for E2E testing</p></li><li><p>
AI-assisted development: Claude Code and Devin for agentic coding</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
What we are looking for (Qualifications):</b></h1><ul><li><p>
You've led a team of 4-8 engineers before, with direct reports you grew and retained</p></li><li><p>
You've shipped and measured growth experiments in a subscription product (signup funnels, checkout optimization, pricing and plan architecture)</p></li><li><p>
You write production Ruby on Rails and React code and expect to keep doing so (strongly preferred). Javascript (Node), Python are also acceptable.
</p></li><li><p>You can design an experiment, pick the right metric, set a sample size, and explain the trade-offs to a PM who wants to ship faster</p></li><li><p>
You think in funnels and cohorts, not just features</p></li><li><p>
You're comfortable with event-sourced systems or similar architectural patterns where state is derived from event streams</p></li><li><p>
You use agentic AI coding tools (Claude Code, Devin, Cursor, or similar) in your daily workflow and have opinions about how to integrate them into a team's development process</p></li></ul><h2 class="jobSectionHeader"><b>
Nice to have (strongly preferred):</b></h2><ul><li><p>
Experience with healthcare, wellness, or regulated subscription commerce</p></li><li><p>
Familiarity with Stripe billing, Klarna, or similar payment platform integrations</p></li><li><p>
Experience building or managing Amplitude (or LaunchDarkly, Optimizely, etc.) experimentation infrastructure</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
How we work:</b></h1><ul><li><p>
Remote, Americas-based (team is distributed across US and Latin America time zones)</p></li><li><p>
Two-week sprints with PM, Design, and Tech Lead driving prioritization together</p></li><li><p>
Ship and deploy to production multiple times per day</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
World-Class Benefits:</b></h1><ul><li><p>
Full suite: health, medical, dental coverage (USA &amp; Canada)</p></li><li><p>
Flexible vacation/time-off policies</p></li><li><p>
Equity into the company in the form of high potential stock options</p></li><li><p>
Liquidity of options whenever available</p></li><li><p>
Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees)</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Interview process</b></h1><p>
Do you believe you're a fit for this role and want to join the Maximus team? We'd love to hear about you! Here is what you can expect from the hiring process (if there are changes we will be sure to let you know).</p><p><b>
Please refrain from messaging or emailing people directly, if you are interested, apply directly, your application will be reviewed by a human.</b></p><ul><li><p><b>
Application &amp; Criteria Questionnaire:</b> When submitting your application and resume, tell us why you want to join Maximus and take your time with the questions. The Criteria Questionnaire will be sent to you automatically and is mandatory, we will use it as part of our data driven process. This is your chance to make a strong first impression.</p></li><li><p><b>
First Interview:</b> Interview with Justin L, Recruiting Lead. This will be a exploratory conversation focused on how you work, your experience &amp; fit for the role, and alignment on values and expectations.</p></li><li><p><b>
Role Interview:</b> You will then meet with Mark P - Head of Engineering and Steve C - Senior Growth Product Manager to understand how you would approach real Growth team problems across system design, product trade-offs, and compliance.
</p></li><li><p><b>Technical Interview:</b> Interview with one of our Senior or Lead engineers to evaluate hands-on coding ability in our stack (Rails + React/TypeScript). We want to see that you can build and ship, not just architect. Feel free use agentic AI tools (Claude Code, Cursor, Windsurf, etc.) during the exercise, as appropriate</p></li><li><p><b>
Leadership Interview:</b> Chat with Mark P - Head of Engineering on leading a team, growing engineers, hiring and other aspects of people leadership.</p></li><li><p><b>
Meet the CEO:</b> At the very end, you will have the opportunity to meet with Cam S, our CEO. This is a great chance for you to gain a deeper understanding of Maximus's strategy, values, and work processes.</p></li></ul><p><i>
Maximus is an equal opportunity employer, which not only includes standard protected categories, but the additional freedom from discrimination against your free speech and beliefs, as long as they are aligned with company values. We celebrate intellectual diversity.</i></p><p><i>
Note: We utilize AI note-taking technology during our interview sessions to ensure we capture all answers and details accurately. Candidates are also encouraged to use AI note-takers for their own records if they wish.</i></p><p>
Compensation Range: $150K - $200K</p></div>

Lead Software Engineer / Tech Lead, Growth (Remote)

<div><p><b>Job Description:</b></p><p></p><p>
Are you a detail-oriented problem solver who focuses on outstanding customer service? Then let your career take off with Alliance Ground International (AGI) as a Passenger Service Lead!</p><p></p><p>
AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.</p><p></p><p>
Job Responsibilities:</p><p>
Be actively involved with all passenger service duties in your area (checking in passengers, luggage, communicating with passengers, and coordinating ticket counter activities with vendors, flight, and ground handling teams)</p><p>
Delegate passenger service duties in your assigned area (either a gate or ticket counter)</p><p>
Serve as point person to address passenger concerns and questions and make PA announcements to update passengers on flight statuses as neededMaintain gate security to ensure only properly ticketed passengers access the jetwayBe responsible for conducting on-the-job training and coaching for new team membersObserve and enforce all ATS and airline safety regulations and company policiesQualifications:Demonstrate strong communication skills to interact professionally with passengers, team members, and station leadershipDemonstrate proficient computer skillsBe at least 18 years of age and possess a high school diploma, GED or work experience equivalentPossess a valid driver&rsquo;s license with a clean driving record (only required for some airports)Be able to pass a drug screen and obtain airport security clearance which includes an extensive 10-year employment, criminal record and residence background checkIf you are applying at the following locations: San Francisco (SFO), proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the CDC is required for employment.Physical Requirements:Lift up to 70 pounds (32 kg) on a regular basisStand, lift, bend, push and pull on a frequent basis and for extended periodsWork around jet and machinery noisesAirlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful ATS team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!ATS employees should apply through ADPM/F Disabled and Vet Equal Opportunity Employer</p><p></p>
$24.00 - $24.50 hourly<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

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