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passenger service supervisor

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><div><b>
Job Description:</b></div><p></p><div><div><div><div><p>
From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Supervisor you&rsquo;ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you&rsquo;ll put our customers - and their customers&rsquo; needs at the heart of everything our AGI Passenger Service Supervisors do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Supervisor!<br>
<br>
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br>
<br>
<b>Job Responsibilities:</b></p><ul><li>
Direct and assist Passenger Service Agents and Leads on shift, assign duties as needed, and resolve escalated customer concerns.</li><li>
Make recommendations to management on staffing decisions, including hiring, discipline and termination.</li><li>
Ensure that new hire and refresher training is completed for all Passenger Service Agents and Leads.</li><li>
Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey.
</li><li>Always ensure safety and security is never compromised.</li><li>
Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate.</li><li>
Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges.</li><li>
Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities.</li><li>
Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information.</li><li>
Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers&rsquo; reservations, standbys, and their luggage.</li><li>
Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures.</li><li>
Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors.</li><li>
Follow procedures for passengers with regards to the acceptance of Dangerous Goods.</li></ul><p></p><p><b>
Safety, Security and Compliance:</b></p><p></p><p>
All AGI Team members have a responsibility and duty while at work to:</p><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.</li><li>
Must be able to stand for extended periods of time.</li><li>
Must be able to carry heavy items up and down jetway stairs.</li><li>
Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment.</li></ul><p></p><p><b>
Knowledge, Skills, and Abilities:</b></p><p></p><p><b>
Leadership: </b>Must be able to demonstrate the skills to encourage teams of agents and leads to complete shift tasks in a timely and professional manner.</p><p><b>
Appearance:</b> Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image.</p><p><b>
Good communication skills:</b> Passenger Service Supervisors must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems.</p><p><b>
Computer skills: </b>Passenger Service Supervisors are required to use computer systems daily.</p><p><b>
Critical thinking skills: </b>Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc.</p><p><b>
Basic math skills:</b> Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc.</p><p><b>
Time management skills: </b>Passenger Service Supervisors must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis.</p><p></p><p><b>
Qualifications:</b></p><ul><li>
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.</li><li>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</li><li>
Must complete SIDA training to obtain airport authority identification security.</li><li>
Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus.</li></ul><p></p><p>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p><p></p><p>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p></div></div></div></div><p></p>
$27.00 - $27.50 hourly<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

<div><p><b>Job Description:</b></p><p></p><p><b>
Job Description:</b></p><p></p><p>
Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment?<br>
<br>
As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services.<br>
<br>
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br>
<br>
<b>Job responsibilities:</b></p><ul><li><p>
Guide inbound/outbound airplanes to and from the gate.</p></li><li><p>
Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner.</p></li><li><p>
Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction.</p></li><li><p>
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.</p></li><li><p>
Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger.</p></li><li><p>
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.</p></li><li><p>
Receive and record customer baggage, air freight, mail, and company materials as required.</p></li><li><p>
Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities.</p></li><li><p>
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.</p></li><li><p>
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.</p></li><li><p>
Complete all training when required by company, airport governing authority, or customer when required.</p></li><li><p>
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.</p></li></ul><p></p><p><b>
Safety, Security and Compliance</b>:</p><p></p><p>
All AGI Team members have a responsibility and duty while at work to:</p><ul><li><p>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</p></li><li><p>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</p></li><li><p>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.</p></li><li><p>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</p></li><li><p>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</p></li><li><p>
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</p></li><li><p>
Fully understand AGI Health &amp; Safety and Security policies.</p></li><li><p>
Attend training courses as may be required by AGI.</p></li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li><p>
This job requires physical stamina and strength &ndash; Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.</p></li><li><p>
Must be able to carry heavy items up and down narrow jetway stairs.</p></li><li><p>
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.</p></li><li><p>
Must be able to work in cramped or high places.</p></li><li><p>
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.</p></li><li><p>
Must be able to work outside in all types of weather, around jet and machinery noises.</p></li></ul><p></p><p><b>
Knowledge, Skills &amp; Abilities:</b></p><ul><li><p><b>
Good Communication Skills</b> &ndash; Ramp Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.</p></li><li><p><b>
Basic math skills: </b>Ramp agents may be required to calculate weight and balance calculations for planes.</p></li><li><p><b>
Computer skills: </b>Ramp agents may be required to use computer systems to track cargo and baggage.</p></li><li><p><b>
Problem-solving skills: </b>Ramp agents may be called upon to troubleshoot issues during loading and unloading.</p></li><li><p><b>
Time management skills: </b>Ramp agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment<b>.</b></p></li></ul><p><b><br>
Qualifications:</b></p><ul><li><p>
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.</p></li><li><p>
Possess a valid driver&rsquo;s license with a clean driving record.</p></li><li><p>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</p></li><li><p>
Must complete ramp and SIDA training to obtain airport authority identification security.</p></li><li><p>
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.</p></li><li><p>
Preferred Qualifications - One+ year of relevant experience.</p></li></ul><p></p><p>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p><p></p><p>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p><p></p>
$22.04 - $23.00 hourly<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

ramp agent

University Enterprises Inc

<div><p>The California Public Utilities Commission regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies, in addition to authorizing video franchises. Our five Governor-appointed Commissioners, as well as our staff, are dedicated to ensuring that consumers have safe, reliable utility service at reasonable rates, protecting against fraud, and promoting the health of California&rsquo;s economy.<br>
</p><p></p><p>To learn more visit www.cpuc.ca.gov .</p></div>
<br><div><p>The California Public Utilities Commission (CPUC) is seeking to hire a Summer Graduate Student Assistant in the Office of Commissioner Baker. The role provides a challenging internship opportunity and experience in state service, with a focus on energy policy and programs. The student assistant will closely coordinate with the Commissioner&rsquo;s staff and directly work with the Commissioner.</p></div>
<br><div><div><div><div><div><p><b>Conditions of Employment<br>
</b></p></div><p></p><div>This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.<br>
<p></p>Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.<br>
<p></p>UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI Student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week&rsquo;s notice.<br>
<p></p>UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.<br>
</div></div><br>
<p></p><div><div><p><b>Prerequisites<br>
</b></p></div><p></p><div><p>Must be a graduate student attending classes during the regular term (fall, spring, and winter, if applicable), at one of the accredited colleges or universities on our affiliation list.<br>
<br>
</p><p><br>
To view our current affiliation list please paste the following URL into your browser: http://www.calinterns.org/wp-content/uploads/Affiliation_List.pdf<br>
 </p><p><br>
Students must be enrolled at a minimum in six-semester units or nine-quarter units for undergraduate students; four-semester units or six-quarter units for graduate students.<br>
</p><p></p><p>Students declared major must match the major(s) listed in the job posting.<br>
</p></div></div><br>
<p></p><div><div><p><b>Majors/Fields of Study<br>
</b></p></div><p></p><div><p>Law, Public Policy &amp; Administration, or Related Field of Study.<br>
</p></div></div><br>
<p></p><div><div><p><b>Work Schedule<br>
</b></p></div><p></p><div>Flexible workdays and work hours, Monday &ndash; Friday, between 8 AM &ndash; 5 PM. Final work schedule to be determined by supervisor.<br>
</div></div><br>
<p></p><div><div><p><b>Additional Work Schedule<br>
</b></p></div><p></p><div><p>Up to 40 hours per week over 10 weeks in Summer 2026<br>
 </p></div></div><br>
<div><div><p><b>Compensation<br>
</b></p></div><p></p><div><p>$22.75 to 27.75 per hour.<br>
</p></div></div><br>
<p></p><div><div><p><b>M </b><b>inimum Qualifications<br>
</b></p></div><p></p><div><ul><li>Must complete each term with minimum unit requirements for Undergraduate and Graduate student classifications. Proof will be collected at the end of each Spring and Fall term.
</li><li>Successfully completing at least one full year at an accredited law or graduate school by the time the internship starts.
</li><li>Ability to write clearly and concisely.
</li><li>Strong written and oral communication skills.
</li><li>Proficient with Microsoft Office suite.
</li><li>Ability to work independently, as well as in teams.
</li><li>Ability to maintain cooperative work relationships.
</li><li>Prompt and reliable.
</li><li>Experience with policy and/or legal analysis, including through application of quantitative and statistical methods.
</li>Demonstrated experience working independently in a fast-paced environment.<br>
<li>
</li></ul></div></div><br>
<p></p><div><div><p><b>Preferred Qualifications<br>
</b></p></div><p></p><div>Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.<br>
<ul><li>
</li></ul></div></div><br>
<p></p><div><div><p><b>Duties and Responsibilities<br>
</b></p></div><p></p><div><p>Under supervision of Commissioner Baker's staff and in a trainee capacity, the graduate student assistant duties include but are not limited to:
</p><ul><li>Conduct legal and legislative research.
</li><li>Help review Administrative Law Judge rulings, resolutions, and Commission decisions.
</li><li>Meet with Commissioner Baker&rsquo;s office, administrative law judges, attorneys, and staff to discuss various Commission proceedings or matters of interest to the Commission.
</li>Other similar legal tasks.<br>
<li>
</li></ul></div></div><br>
<p></p><div><div><p><b>Physical Requirements<br>
</b></p></div><p></p><div><p>Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.<br>
</p></div></div><br>
<p></p><div><div><p><b>Working Conditions<br>
</b></p></div><p></p><div><p>Work is performed in a hybrid environment.<br>
</p><p></p><p>Students/Employees will be required to work according to the current UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home.<br>
</p></div></div><br>
<p></p><div><div><p><b>Application Instructions<br>
</b></p></div><p></p><div><p>Please complete all fields of the employment application. Include your educational history in the &ldquo;Educational Experience&rdquo; section and any employment history in the &ldquo;Employment Experience&rdquo; section of our application.<br>
</p><p></p><p><b>Apply by: March 30, 2026</b></p></div></div></div></div></div><p></p>

Graduate Student Assistant - Summer 2026 - Hybrid (San Francisco, CA)

Hornblower Group

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
<br><br>
<b>Position Summary:</b><br>
The successful Account Manager will establish City Cruises as the venue of choice as a global leader in world class experiences. S/he will execute sales strategy as given by the Regional Director of Sales to ensure increase share of the market and optimize revenue growth in line with the company’s overall vision and strategy while meeting or exceeding revenue targets within the specific market segments assigned to the account manager.
<br><br>
<b>Duties and Responsibilities:</b><br>
<ul>
<li>Develops a comprehensive knowledge of the client and market needs, supported by regularly visiting the clients and setting up face-to-face appointments.</li>
<li>Follows guidance of sales leadership and incorporates effective sales techniques, such as regularly hosting site tours aboard ships.</li>
<li>Generates leads, primarily by using high closing rate techniques such as client appointments and networking through current customers for lead generation.</li>
<li>Converts prospects to clients by using proven sales strategy as indicated above with the goal of winning the sale.</li>
<li>Regularly attend networking events and other in-person industry events to learn more about their market.</li>
<li>Identifies customer needs and uses in-depth product knowledge to prepare winning proposals.</li>
<li>Convincingly presents proposals in-person during site inspections and face to face meetings.</li>
<li>Handles objections and solves customer problems, through active listening techniques and by regularly consulting with sales leadership.</li>
<li>Establishes relationships with associations and business organizations (e.g. Convention &</li>
<li>Visitors Bureau) by regularly visiting these extensions of our sales team and gaining referrals in the process.</li>
</ul>
<b>Administrative:</b><br>
<ul>
<li>Ability to effectively plan out a schedule for the week, with a focus on closing revenue and executing out of office sales activities including client visits, networking events, ship tours and boarding client events.</li>
<li>Balance a schedule that includes boarding clients and as necessary, cruising with high value clients.</li>
<li>Uses Salesforce (CRM software) to effectively plan and manage the activities in the assigned markets and to track productivity of these sales activities.</li>
<li>Uses Anchor (reservation software) to accurately book orders and to create curated proposals, with the goal of presenting said proposals in person, whether at a client’s location or on a ship tour.</li>
<li>Maintains proper personal organization; manages time well, sets appropriate work priorities, and maintains accurate records.</li>
<li>Works with the Sales Admin to collect payments; maintains accounts receivable within ageing guidelines.</li>
</ul>
<b>Customer Service:</b><br>
<ul>
<li>Ensures prompt responses to client inquiries, with a goal of getting a quote to the client within 24 hours.</li>
<li>Ensure complete and accurate product details are communicated to the operations team to ensure proper execution of product promised.</li>
<li>Follows up with customer within 24 hours after the cruise to further develop the account, while thanking the client for their business, asking for a survey to be completed and if possible, obtaining referrals from the client.</li>
<li>Works with Regional Director of Sales to resolve all customer issues, while making sure that high priority issues are handled in-person.</li>
<li>Attending applicable meetings as designated or necessary.</li>
<li>Other duties as assigned by the Regional Director of Sales.</li>
</ul>
<b>Requirements & Qualifications:</b><br>
<ul>
<li>A minimum of 2 years total sales experience consisting of at least 1-year outbound telephone sales experience.</li>
<li>Wedding Sales experience a requirement</li>
<li>Prefer Sales experiences with Social markets</li>
<li>Bachelor’s degree preferred in related field or related experience.</li>
<li>Prefer hospitality experience but not required.</li>
<li>Proficient with Microsoft office products as well as CRM software.</li>
<li>Analytical skills required to identify and exploit selling opportunities.</li>
<li>Sells primarily by telephone; must have excellent oral communication skills.</li>
<li>Proposal writing is required, must communicate effectively in written form.</li>
<li>Establish and maintain effective working relationships as required by job responsibility.</li>
<li>Must have the ability to persuade and influence people.</li>
<li>Must have proven leadership skills.</li>
<li>Must be able to listen effectively, assesses the situation, determine relevant issues, identify solutions, and gain consensus.</li>
</ul>
The RESPECT Service System embodies City Experiences’ mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
<br><b>Our Mission:</b> We create amazing experiences.
<br><b>Our Values:</b> Respect, Environment, Safety #1, Professionalism, Exceed, Communication and Teamwork.
<br><b>Our Operating Principles:</b> CITY EXPERIENCES 12
<br>1. Foster diversity and inclusion.
<br>2. Practice conservation and environmental responsibility.
<br>3. Cultivate a safe and secure workplace.
<br>4. Be on time. Come prepared.
<br>5. Make data-driven, fact-based decisions.
<br>6. Be decisive with 80:100 solutions (80% right, 100% implementable)
<br>7. Expect to win – but compete as an underdog.
<br>8. Embrace innovation and reinvention.
<br>9. Listen and be responsive.
<br>10. Strive for efficiency and transparency without politics.
<br>11. Win as a team. Play your role.
<br>12. Work hard, have fun, celebrate success.
<br>Salary + Commission position
<br>The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company is committed to providing equal opportunity in all employment practices, including, but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, sexual orientation, religion, handicap or disability, pregnancy, service member status, citizenship status, or any other category protected by federal, state, or local law.
<br>Additionally, we encourage all qualified applicants, including those with past arrest or conviction records, to apply. The Company participates in the E-Verify program in certain locations.
<br>#citycruisesUS #Hornblower2 | Medium Priority
<br><br>
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
<br>EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

Sales - Account Manager

<div><p><b>Job Description:</b></p><p></p><div><div><p>
As a Cabin Services Lead, you will play a crucial role in ensuring that the aircraft cabin is prepared for flights efficiently and safely, paying meticulous attention to every detail. Your responsibilities will include maintaining the cleanliness and readiness of the cabin, restocking supplies, and performing essential security checks.</p></div><p></p><div><p><br>
Ideal candidates will have at least one year of cabin cleaning experience.</p></div><p></p><div><p><br>
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.</p></div><div><p><b><br>
Job Responsibilities:</b></p></div><div><ul><li><p>
Lead a crew of agents on each assigned flight to ensure that all duties are carried out in an efficient manner, and all airline and company policies are followed.</p></li></ul></div><div><ul><li><p>
Remove trash and debris from seats, seat pockets, and ensure seat belts are properly arranged.</p></li></ul></div><div><ul><li><p>
Clean and sanitize aircraft galleys and lavatories, restocking supplies as needed.</p></li></ul></div><div><ul><li><p>
Conduct thorough security searches on assigned aircraft.</p></li></ul></div><div><ul><li><p>
Replenish in-flight magazines, safety cards, and personal sickness bags.</p></li></ul></div><div><ul><li><p>
Empty lavatory tanks and refills as required.</p></li></ul></div><div><ul><li><p>
Other duties as assigned: Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs.</p></li></ul></div><p></p><div><p>
<b>Safety, Security and Compliance</b>:</p></div><div><p>
All AGI Team members have a responsibility and duty while at work to:</p></div><div><ul><li><p>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</p></li></ul></div><div><ul><li><p>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</p></li></ul></div><div><ul><li><p>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</p></li></ul></div><div><ul><li><p>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</p></li></ul></div><div><ul><li><p>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</p></li></ul></div><div><ul><li><p>
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</p></li></ul></div><div><ul><li><p>
Fully understand AGI Health &amp; Safety and Security policies.</p></li></ul></div><div><ul><li><p>
Attend training courses as may be required by AGI.</p></li></ul></div><p></p><div><p><b><br>
Qualifications:</b></p></div><div><ul><li><p>
Minimum age of 18 and possession of a high school diploma, GED, or equivalent work experience.</p></li></ul></div><div><ul><li><p>
Previous airline cabin cleaning experience required.</p></li></ul></div><div><ul><li><p>
The ability to obtain airport security clearance, which includes a comprehensive 10-year employment, criminal record, and residence background check.</p></li></ul></div><div><ul><li><p>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</p></li></ul></div></div><p></p><div><div><p><b><br>
Physical Requirements:</b></p></div><div><ul><li><p>
Ability to lift up to 30 pounds (14 kg) on a regular basis.</p></li></ul></div><div><ul><li><p>
Frequent standing, lifting, bending, pushing, and pulling, often for extended periods.</p></li></ul></div><div><ul><li><p>
Comfort working in environments with jet and machinery noise.</p></li></ul></div><p></p><div><p><b><br>
Schedule:</b></p></div><div><p>
Alliance Ground International operates twenty-four hours a day, seven days a week. AGI requires its employees to be able to work on flexible schedules which may be adjusted to meet operational demands such as flight delays or cancellations. Applicants must be able to work on weekends (Friday, Saturday, and Sunday) and holidays. Strict adherence to company attendance policies is expected and enforced.</p></div><p></p><div><p><br>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part-time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include a company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p></div><p></p><div><p><br>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p></div></div><br>
<p></p>
$24.00 - $24.50 hourly<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Recology

<p></p><div><div><b>Operations Supervisor
</b><div><div>Target Salary <b>$91,200 - $114,000 per year, wage dependent on experience and geographical location
</b></div><div>State <b>California
</b></div><div>Department <b>Operations - Management
</b></div></div></div>
<div><div><div><div>City:
</div><div><b>San Francisco</b></div>
</div><div><div>Location:
</div><div><b>1001 - Recology Golden Gate</b></div>
</div><div><div>Subsidiary Name:
</div><div><b>Recology Golden Gate</b></div>
</div></div></div><div><h1 class="jobSectionHeader"><b>The Role of the District Manager</b></h1><p>
Responsible for supervising operations personnel and routing drivers and monitoring work to ensure efficient and effective operations.</p><h1 class="jobSectionHeader"><b>
Essential Responsibilities</b></h1><ul><li>
Assigns employees to routes and special pickups for timely services. Assigns employees to balance workload. Arranges alternate coverage of service in case of employee absence or equipment failure.</li><li>
Ensures the accountability of route completions. May analyze routes, make recommendations, and implement routing changes.</li><li>
Monitors work to ensure efficient and effective operations. Observes collection practices on the routes and enforces safety policies and procedures.</li><li>
Resolves, with drivers as appropriate, customer service problems, ensures extras and overlooks are picked up and responds to complaints of unsatisfactory service. Investigates and resolves customer inquiries and complaints. May include responding to and corresponding with jurisdictional staff.</li><li>
Recommends rate adjustments and how to resolve billing disputes. With management approval, may make rate adjustments and resolve billing disputes.</li><li>
Generates and analyzes operational reports and make recommendations as appropriate.</li><li>
Possesses knowledge of rates to ensure appropriate customer billing. Advises Operations Manager of delinquent accounts and assists in their collection.</li><li>
Performs or reviews pre- and post-trip inspections.</li><li>
Investigates and reports on worker injuries, accidents, and other incidents.</li><li>
Maintains time records and manage attendance issues, providing timely feedback when necessary.</li><li>
Drives trucks, as needed.</li><li>
Ensures policies, procedures, and collective bargaining agreement (as applicable) are followed.</li><li>
May dispatch or be back-up for dispatch duties.</li><li>
May participate in community and business meetings and events on behalf of the company.</li><li>
Other duties as assigned</li></ul><h1 class="jobSectionHeader"><b>
Qualifications</b></h1><ul><li>
Possession of a high school diploma or GED required.</li><li>
Bachelor's degree preferred.</li><li>
Management experience in waste industry/recycling programs, transportation, production and logistics operations or related field.</li><li>
Valid Driver's License require.</li><li>
Class &quot;A&quot; or &quot;B&quot; Commercial Drivers' License preferred upon hire or within six months of hire.</li><li>
Principles of employee training, supervision, and evaluation.</li><li>
Supervisory techniques, resource allocation, planning and budgeting.</li></ul><h1 class="jobSectionHeader"><b>
Recology Offers</b></h1><ul><li>
An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.</li><li>
The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.</li><li>
A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.</li><li>
An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R&rsquo;s: Reduce, Re-use, Recycle, and Recologize.</li><li>
Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.</li></ul><h1 class="jobSectionHeader"><b>
Recology Benefits May Include</b></h1><ul><li>
Paid time off and paid holidays.</li><li>
Health and wellness benefits including medical, dental, and vision.</li><li>
Retirement plans (Employee Stock Ownership Plan, 401(k) with match).</li><li>
Annual wellness incentives.</li><li>
Employee Assistance Program (EAP).</li><li>
Educational assistance.</li><li>
Commuting benefits.</li><li>
Employee referral program.</li></ul><h1 class="jobSectionHeader"><b>
Supplemental Information</b></h1><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.</p><p>
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.</p><p><i>
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.</i></p></div></div>

Operations Supervisor

Holiday Inn Express and Suites

<div><p><b>Role Purpose</b></p><p>
As a Room Attendant &ndash; you&rsquo;ll make sure our rooms and suites are always &lsquo;fresh and welcoming&rsquo; for our guests after a busy day at work &ndash; creating a haven for them to escape and relax in - or get a bit of last minute work done.
</p><p><b>Key Accountabilities</b></p><ul><li>
You&rsquo;ll make sure our rooms are always at their best - we have standards - but it&rsquo;s down to you to make that room special and memorable for guests.</li><li>
Help guests - you&rsquo;ll be happy to help if someone needs a toothbrush or directions for example.
</li><li>Keep your supervisor updated on room service progress and alert them to any repairs needed
</li><li>Safety aware &ndash; follow our established safety procedures at all times - and wear protective equipment when needed.</li><li>
Be organised - keep on top of supplies and amenities and always try to minimise waste.</li><li>
Reunite items with owners &ndash; and log any lost and found property.</li><li>
Look smart &ndash; wear your uniform with pride.</li><li>
Other ad-hoc duties &ndash; unexpected moments when we have to pull together to get a task done.
</li><li>Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
</li><li>Report, turn in, and/or log all lost and found items according to established procedures.
</li><li>Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
</li><li>May regularly assist with deep cleaning projects.
</li><li>May have turndown duties.
</li><li>May assist with other duties as assigned.
</li></ul><p><b>Key Skills &amp; Experiences</b></p><ul><li>
It&rsquo;s a physical role and you&rsquo;ll be on your feet most of the day, so fitness is important.
</li><li>Strength &ndash; with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
</li><li>You&rsquo;ll might need to bend and kneel to complete some activities.</li><li>
Literacy skills - reading, writing and basic maths skills.</li><li><p>
Flexible attitude to shifts &ndash; you may need to work nights, weekends and/or holidays.</p><p>
The salary range for this role is $25.32 to $33.76.</p></li></ul><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p><p></p><p><b>
Important information</b>:</p>
<ul>
<li>The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee&rsquo;s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.</li>
<li>No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</li>
<li>If you require reasonable accommodation during the application process, please click here.</li>
<li>IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.</li>
<li>If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.</li></ul></div>

Attendant Room

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