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cafe host hostess

Medical Center Clinic

<div>Description:

JOB SUMMARY
The Caf&eacute; Host/Hostess is a self-motivated individual responsible for the daily operation of the Medical Center Clinic Courtyard Caf&eacute;. This role prepares and serves food and beverages to patients, guests, and staff while maintaining a welcoming, clean, and efficient caf&eacute; environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>
Greet patrons in a friendly and professional manner and respond promptly to requests or questions.</li><li>
Provide excellent customer service while recommending menu items, upselling beverages and food items, and cross-selling complementary products to enhance the guest experience and support caf&eacute; sales.</li><li>
Perform all cashier functions, including opening the cash register daily, processing purchases, providing change, balancing and closing the register, preparing the daily bank deposit, and ordering change as needed.</li><li>
Prepare food and beverages according to patron orders while adhering to proper food handling procedures, food safety standards, and applicable government regulations.</li><li>
Ensure quality, quantity, freshness, and visual appeal of all food and beverage items served.</li><li>
Maintain accurate inventory control, including completing required documentation, to ensure sufficient products and supplies are available to prepare all menu items each day.</li><li>
Maintain a neat, clean, and well-stocked caf&eacute; display and patron area throughout the day.</li><li>
Create and maintain attractive product displays and utilize signage to promote caf&eacute; offerings and specials.</li><li>
Maintain a clean and safe work environment by continuously monitoring and cleaning food preparation, service, and guest areas throughout the day.</li><li>
Open, close, and secure the caf&eacute; according to established procedures.</li><li>
Other duties as assigned.</li></ul>
CORPORATE CULTURE RESPONSIBILITIES<ul><li>
Follow established corporate and department-specific policies and procedures</li><li>
Attend all corporate and department-specific required training.</li><li>
Uphold MCC&rsquo;s Purpose, Values, and Vision.</li><li>
Abide by MCC&rsquo;s Corporate Culture Responsibilities.</li><li>
Perform other duties as may be assigned cheerfully and willingly.</li></ul>
Requirements:

EDUCATION/EXPERIENCE REQUIREMENTS<ul><li>
Minimum education requirement is high school diploma or GED.</li><li>
Previous experience with food service operations preferred.</li></ul> 
KNOWLEDGE, SKILLS AND ABILITIES<ul><li>
Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.</li><li>
Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.</li><li>
Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.</li><li>
Ability to work with cash and displays knowledge of math skills.</li><li>
Proficient in use of English language both in written and verbal communication.</li><li>
Must be able to communicate with individuals of varying socio-economic backgrounds.</li><li>
Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</li><li>
Professional demeanor and recognition of privacy considerations for patients and families.</li></ul>
PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS<ul><li>
Strength (Lift/Carry/Push/Pull): Light (exerting up to 25 pounds of force occasionally)</li><li>
Standing/Walking: Frequently; activity exists from &frac34; of the time</li><li>
Keyboarding/Dexterity: Occasionally; activity exists from &frac14; of the time</li><li>
Ability to look at a computer screen for extended periods.</li><li>
Ability to perform constant repetitive hands and finger motions.</li><li>
Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time.</li><li>
Ability to lift and move inventory of up to 25 pounds on an occasional basis.</li><li>
Talking (Must be able to effectively communicate verbally): Yes</li><li>
Seeing: Yes</li><li>
Hearing: Yes</li></ul>
EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS<ul><li>
Must exhibit stable work behaviors daily.</li><li>
Must possess adequate individual coping skills.</li><li>
Ability to remain calm and professional regardless of workload or time constraints.</li><li>
Must be able to work under stress and remain calm and professional.</li></ul> 
WORK ENVIRONMENT<ul><li>
Exposed to frequent and constant interruptions in daily functions/schedule.</li><li>
Must be available to customers and staff throughout the day.</li><li>
May be required to work extended hours to meet department needs.</li></ul></div>

Cafe Host/Hostess

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Cafe Host/Hostess