call center representative Jobs in Lahore

call center representative

ads specialist

cold calling specialist

account executive (female) Jobs in Lahore

account executive (female)

assistant manager corporate sales Jobs in Lahore

assistant manager corporate sales

call center agent uae telecom campaign

(VTM) Vision tech Marketing

Call Center Agent (Evening Shift)Location: Gulberg 3, Lahore Shift: 2:00 PM &ndash; 9:00 PM Salary: PKR 30,000 &ndash; 40,000 + Attractive CommissionsJob SummaryWe are seeking motivated and energetic Call Center Agents to join our growing team. The ideal candidate should have strong communication skills, a positive attitude, and the ability to interact professionally with customers.Responsibilities<ul><li>Handle outbound and/or inbound customer calls.</li><li>Provide information about products and services.</li><li>Maintain accurate customer records.</li><li>Follow communication scripts and company guidelines.</li><li>Meet daily and monthly performance targets.</li><li>Resolve customer inquiries professionally and efficiently.</li></ul>Requirements<ul><li>Intermediate, FA/FSc, Bachelor's degree, or equivalent.</li><li>Good English communication skills (spoken).</li><li>Basic computer skills.</li><li>Ability to work in a team environment.</li><li>Fresh candidates are encouraged to apply.</li><li>Previous call center experience is a plus but not required.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Attractive commission structure.</li><li>Professional work environment.</li><li>Career growth opportunities.</li><li>Training and development support.</li></ul>Job TypeFull-timeWork LocationGulberg 3, LahoreApply now and become part of our growing team!Pay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Agents

Zibbs Enterprises Limited

Job OverviewWe are looking for motivated and professional Call Center Agents to join our growing team working on UK-based campaigns. The role involves making and receiving calls, handling customer interactions, and supporting business communication processes for UK clients.This is a great opportunity for individuals who are confident in communication and looking to build a stable career in the call center industry.Key Responsibilities<ul><li>Make outbound calls to UK customers and business leads</li><li>Handle inbound calls in a professional manner</li><li>Follow scripts and campaign guidelines</li><li>Maintain accurate records of calls and customer information</li><li>Meet daily and weekly performance targets</li><li>Deliver excellent customer service at all times</li><li>Work closely with the team to improve results</li></ul>Requirements<ul><li>Good English communication skills (spoken)</li><li>Basic computer knowledge</li><li>Confident and professional telephone manner</li><li>Ability to work in a target-driven environment</li><li>Previous call center experience is preferred but not required</li></ul>Job Details<ul><li>Job Type: Full-time</li><li>Location: Office-based / Remote (depending on role)</li><li>Salary: PKR 35,000 &ndash; PKR 40,000 per month (Basic) + Commission</li><li>Working Hours: Monday to Friday (Flexible shifts may be available)</li></ul>Benefits<ul><li>Attractive commission structure</li><li>Paid training provided</li><li>Career growth opportunities</li><li>Friendly and professional working environment</li></ul>Pay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Agent (UK Campaigns)

AS Estimation And Consultants

Hiring for a Calling Agent for AS Estimation &amp; Consultants &mdash; Pak Arab Society, House #8B, Near Metro Station #23, Ferozpur Road, LahoreAvailable shiftsMorning=7:00 AM &ndash; 3:00 PMEvening= 6:00 PM &ndash; 2:00 AMNight= 10:00 PM &ndash; 6:00 AMWhat you'll do<ul><li>Calling: Make and receive inbound and outbound calls to prospective and existing clients across AU, US, and NZ markets.</li><li>Follow-Ups: Follow call scripts, qualify leads, and set appointments.</li><li>Updates: Provide timely project and quote status updates to clients. Keep internal teams informed of client feedback, follow-up requirements, and pipeline changes after each shift.</li><li>Emails: Send professional follow-up emails post-call, share relevant documents or quotes as requested, and respond to client email inquiries within the same shift.</li></ul>Requirements<ul><li>Intermediate or Bachelor's (min.)</li><li>Experience1+ year in a call center</li><li>Excellent communication</li><li>English Proficiency skills.</li></ul>Contact : 0313-4487639 Working Days : Mon-FriPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Calling Agent

Shafi Group limited

Company Overview:Marketing Max is a fast-growing digital marketing agency working with clients in the USA. We are hiring a Cold Calling Agent to support our Sales Closers by contacting prospects, qualifying leads, and booking appointments for outbound sales campaigns.This role is ideal for someone confident on calls, fluent in English, and comfortable speaking with US-based prospects.Key Responsibilities<ul><li>Make outbound cold calls to USA-based prospects</li><li>Introduce digital marketing services (Meta Ads, Google Ads, SEO, Shopify, Web Solutions)</li><li>Qualify leads based on set criteria</li><li>Book appointments and hand over qualified leads to the Sales Closer</li><li>Maintain call records and lead status in CRM</li><li>Follow scripts while adapting naturally to conversations</li><li>Meet daily and weekly calling targets</li></ul>Requirements<ul><li>Prior experience in cold calling or telemarketing (USA campaigns preferred)</li><li>Strong spoken English with clear communication skills</li><li>Confidence in handling objections at a basic level</li><li>Ability to follow instructions and work under a Sales Closer</li><li>Familiarity with digital marketing services is a plus</li><li>Target-driven and disciplined work ethic</li></ul>Work Schedule<ul><li>USA Shift: 7:00 PM &ndash; 4:00 AM (PKT)</li></ul>Salary &amp; Benefits<ul><li>Fixed Salary: PKR 40,000 &ndash; 70,000 (based on experience)</li><li>Performance-based incentives on qualified appointments</li><li>Career growth opportunity into Senior Caller or Sales Closer role</li><li>Supportive team environment and structured sales process</li></ul>Location<ul><li>On-site: DHA Phase 1, H-Block, Lahore</li></ul>Why Join Marketing Max?<ul><li>Work with USA-based clients</li><li>Learn practical sales and digital marketing skills</li><li>Friendly, supportive, and collaborative work environment</li><li>Clear growth path in a performance-driven agency</li><li>Stable full-time role with incentives</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Cold Calling (Digital Marketing Outbound Campaign): 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Cold Calling Agent/SDR (Digital Marketing Agency – USA Campaigns)

King Revolution Inc

We are seeking a motivated and technically skilled VOIP NOC Engineer to join our Network Operations Center (NOC) team and contribute to the monitoring, maintenance, and optimization of our global telecommunications network.Key Responsibilities<ul><li>Monitor and maintain VOIP systems, network services, and overall infrastructure performance.</li><li>Troubleshoot and resolve VOIP-related issues, including call quality, latency, packet loss, jitter, and connectivity problems.</li><li>Provide timely technical support to customers and internal stakeholders.</li><li>Analyze network performance and proactively identify potential service disruptions.</li><li>Work with industry-standard protocols such as SIP, RTP, TCP/IP, DNS, and VPN technologies.</li><li>Escalate complex technical issues to senior engineers and collaborate on effective resolutions.</li><li>Maintain accurate incident logs, network documentation, and operational reports.</li><li>Participate in system upgrades, testing, and deployment activities.</li><li>Ensure adherence to operational procedures and service-level agreements (SLAs).</li></ul>Requirements<ul><li>Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.</li><li>1&ndash;2 years of experience in Network Operations, VOIP Support, Technical Support, or a similar role.</li><li>Basic understanding of networking concepts, including TCP/IP, DNS, VPNs, routing, switching, and firewalls.</li><li>Familiarity with VOIP technologies and protocols such as SIP and RTP will be an advantage.</li><li>Strong analytical and troubleshooting skills with attention to detail.</li><li>Good verbal and written communication skills.</li><li>Ability to work effectively in a team-oriented and fast-paced environment.</li><li>Willingness to work in rotating shifts and provide operational support when required.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Hands-on exposure to enterprise-grade VOIP and telecommunications technologies.</li><li>Professional training and mentorship from experienced engineers.</li><li>Career growth opportunities within the networking and telecom industry.</li><li>Collaborative and innovative work environment.</li><li>Opportunity to work on real-time global communication networks.</li></ul>Pay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Telecom/ VoIP NOC Engineer

Half Price Packaging PVT Ltd

We are looking for a motivated Calling Agent who is fluent in both English and Urdu. The candidate will be responsible for handling inbound and outbound calls, assisting customers, providing information about products and services, resolving inquiries, and maintaining professional communication at all times.Key Responsibilities<ul><li>Make and receive customer calls professionally.</li><li>Communicate effectively in both English and Urdu.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer complaints and escalate issues when necessary.</li><li>Maintain call records and update customer information in the system.</li><li>Meet daily and monthly performance targets.</li><li>Follow company guidelines and quality standards.</li></ul>Requirements<ul><li>Fluency in English and Urdu (spoken and written).</li><li>Strong communication and interpersonal skills.</li><li>Basic computer knowledge and typing skills.</li><li>Ability to work in a fast-paced environment.</li><li>Previous call center or customer service experience is preferred but not required.</li><li>Positive attitude and problem-solving skills</li></ul>Salary &amp; Benefits<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Training and career growth opportunities</li></ul>Pay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Calling Agents ( English and Urdu )

Digital Penguin

About the RoleWe are looking for an experienced and results-driven Floor Manager to oversee daily operations, support team performance, and ensure the highest standards of customer service. The successful candidate will be responsible for managing advisors, monitoring productivity, providing coaching, and maintaining a positive and professional working environment.Key Responsibilities<ul><li>Supervise and support a team of Customer Service Representatives (CSRs).</li><li>Conduct daily performance assessments and provide constructive feedback to team members.</li><li>Monitor CRM activity throughout the day to ensure agents are actively engaged and adhering to productivity standards.</li><li>Track agent statuses and investigate extended periods of inactivity or time spent on pause outside of authorized breaks.</li><li>Monitor attendance, punctuality, and adherence to schedules.</li><li>Provide coaching, mentoring, and ongoing performance improvement support.</li><li>Conduct call monitoring and quality assurance reviews to ensure service and compliance standards are maintained.</li><li>Deliver induction and training sessions for new joiners, ensuring they understand company processes, systems, compliance requirements, and performance expectations.</li><li>Assist with training, and development of new and old team members.</li><li>Ensure individual and team KPIs are achieved.</li><li>Generate daily, weekly, and monthly performance reports for management.</li><li>Identify performance gaps and implement corrective action plans where necessary.</li><li>Ensure compliance with company policies, procedures, and operational guidelines.</li><li>Foster a positive, professional, and high-performance work environment.</li><li>Recommend and implement process improvements to enhance team efficiency and productivity.</li></ul>Requirements<ul><li>Previous experience in a Floor Manager, Team Leader, Supervisor, or similar leadership role.</li><li>Strong understanding of call center operations and performance management.</li><li>Experience using CRM systems and workforce monitoring tools.</li><li>Excellent leadership, communication, and coaching skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Proficiency in Microsoft Office and reporting tools.</li></ul>Preferred Qualifications<ul><li>Experience in customer service, lead generation, claims management, or contact center environments.</li><li>Proven ability to lead teams and achieve performance targets.</li></ul>Working Hours &amp; Schedule<ul><li>Shift Timing: 1:00 PM &ndash; 10:30 PM (Mon - Thurs)</li><li>Friday: Half day (2:30PM to 9:30PM)</li><li>Saturday: Half day (2:00PM to 8:00PM)</li><li>Sunday: Off (fixed weekly off)</li></ul>Note: Manadatory to be in the office before 10 mints of shift time.Benefits<ul><li>Company-provided meal (Dinner)</li><li>Supportive &amp; Professional work environment</li><li>Growth opportunities</li><li>Annual Leaves/Paid holidays</li></ul>Experience<ul><li>Team Leadership/Supervisory Experience: 2+ years (Preferred)</li><li>Call Center Operations Management: 2+ years (Preferred)</li></ul>Work Location: [On-site]Apply now if you are a hands-on leader who can effectively monitor team performance, maintain operational discipline, and drive continuous improvement.Do not apply if you don't have BPO/Call center/Contact Center Experience.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Floor Manager (BPO)

Explore 92+ Call center agent uae telecom campaign in Lahore this June. Find roles across top companies and apply now to boost your career.