administrative assistant (bahraini national)

it service desk analyst

account manager

call centre agent/reservation staff Jobs in Manama

call centre agent/reservation staff

care centre agent

customer support associate Jobs in Manama

customer support associate

call center agents

Gulf Future Business

We are seeking proactive, results-driven Call Center Agents to support our sales efforts through outbound engagement, lead generation, and database development. You will be responsible not only for cold calling and lead qualification, but also for building and maintaining a strong pipeline of prospects through research and CRM management.Key Responsibilities:<ul><li>Conduct outbound cold calls to prospective clients across multiple industries and service lines</li><li>Identify, qualify, and generate new leads aligned with company offerings</li><li>Present and promote company services effectively to generate interest and opportunities</li><li>Handle inbound inquiries when required and convert them into qualified leads</li><li>Conduct market and online research to identify potential clients, companies, and decision-makers</li><li>Maintain accurate, complete, and up-to-date records of all interactions in the CRM system</li><li>Adhere to daily call targets and activity metrics as defined by management</li><li>Support sales campaigns, promotions, and marketing initiatives through outbound outreach</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree or Diploma in Business, Marketing, Communications, or a related field</li><li>Proven experience in a call center, telesales, or customer service role (B2B experience is a plus)</li><li>Familiarity with CRM systems (e.g., Salesforce, Zoho, HubSpot, or similar)</li><li>Strong command of English and Arabic, both verbal and written</li><li>Excellent communication, persuasion, and interpersonal skills</li><li>Ability to handle rejection and maintain a positive, results-oriented mindset</li><li>Strong organizational skills with attention to detail, especially in data entry and tracking</li><li>Ability to work in a fast-paced, target-driven environment</li></ul>Job Type: Full-timeWork Location: In person

Call Center Agents

Go Easy Car Rental

A transportation and luxury car rental company is seeking a Call Center Agent/Reservation staff.**Key Qualifications:**- Excellent communication skills- Proficient in email correspondence, Outlook, and Excel- Strong customer service skills- Willingness to learn**Note:** Flexible work schedules, including days off.Visa, accommodation, and transportation are provided.Job Type: Full-timePay: BD200.000 - BD300.000 per monthWork Location: In person

Call Centre Agent/Reservation Staff

Hilton

<div>
 A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.
 
 
 
 What will I be doing?
 
 
 
 As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:
 
 
 <ul>
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 Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work
 </li>
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 Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
 </li>
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 Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests
 </li>
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 Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
 </li>
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 Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
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 Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
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 Respond promptly to guest requests for a supervisor or manager
 </li>
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 Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
 </li>
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 Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
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 Ensure our customers receive a fast, efficient and friendly check in and check out
 </li>
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 Ensure all customers&rsquo; queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
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 Preparation and co-ordination of group arrivals/departures.
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 Ensure a good performance oriented working environment within the department and motivate the staff
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 Participate regularly in training courses and put the skills learned there into practice
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 Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
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 Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
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 Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
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 Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
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 Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
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 Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
 </li>
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 Ability to see and hear in order to observe and detect signs of emergency situations
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Conrad Bahrain
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Conrad Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Service Executive

BroadGrain Commodities Inc.

<div>
 Location: Bahrain
 
 
 BroadGrain Commodities Inc. (&ldquo;BroadGrain&rdquo;) is a fast-growing global company trading and transporting grains, cereals, oilseeds, corn and by-products. We use our expertise and experience in logistics, sourcing and distribution to connect our customers to global markets while providing excellence in customer service. Today, BroadGrain enjoys over $700 million in annual revenue and handles over 1.8 million tonnes of grain each year in our international and domestic businesses. We are poised for continual growth across all of our business units and are continually looking to add talented individuals to support our expansion.
 
 
 Operator (Dry bulk)
 
 
 <ul>
 <li>
 Execution of chartering contracts, which include voyage/TC contracts.
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 Ensuring that the voyages are performed in compliance with the relevant contracts with due consideration to the commercial strategy. To be responsible for maximizing profit for each voyage.
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 Responsible for following up on post fixture activities and day-to-day execution
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 Monitoring of vessel movements for executing of activities including bunker planning, appointment &amp; coordination with agents and obtaining necessary documentations.
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 Responsible for the preparation, negotiation, and finalization of laytime calculations. To always think out of the box to maximize Dispatch and minimize the demurrage.
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 Handling of voyage accounts for the ships including hire payments, freight payments, SOA and settlement of final voyage account with ship owner.
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 Appointing agents, negotiating proforma D/A and reviewing/settling the final D/A documents.
 </li>
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 Coordinating with the Legal and Insurance team to minimize risk and exposure. Ensuring that disputes and claims are settled in a timely and efficient manner.
 </li>
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 Coordinating with account and commercial department on payments, BL collection, tallying of financial statement and following up of outstanding account with relevant parties.
 </li>
 <li>
 Liaise with various parties like ship master, ship brokers, bunker trader, port agents, marine surveyor and other service providers on day-to-day operation matters to ensure all voyages are running smoothly.
 </li>
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 Ensure compliance to relevant maritime laws, industry standards and insurance matters where appropriate.
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 Working as operations PIC to update vessels ocean and port schedules, solution providing to minimize delays / optimize smooth voyage performance.
 </li>
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 Monitor vessel performance, analyze date and give regular feedback to Management.
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 Review the stowage plans prepared by the master, study vessel&rsquo;s description and end up with conclusions to maximize cargo intake.
 </li>
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 Drawing and finalizing charter parties.
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 To assist the chartering and operation manager as required.
 </li>
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 Any other duties that might be assigned by the management
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelors' Degree from a recognized university.
 </li>
 <li>
 Min two years of experience in dry bulk shipping industry with exposure to CP Terms negotiation and Laytime (Dry Bulk), as well as Bills of Lading and other shipping documentation.
 </li>
 <li>
 Self-motivated and enthusiastic with strong analytical and calculation skills.
 </li>
 <li>
 Self-driven with strong willingness to learn, result oriented, with a positive outlook, and imagination to bring new ideas and solutions to the table.
 </li>
 <li>
 Fast learner and able to work under pressure.
 </li>
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 Has integrity when dealing with confidential matters.
 </li>
 <li>
 Ability to negotiate with our business partners.
 </li>
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 An ability to develop relationships with dry bulk counter parties, including owners, charterers, operators, charterers and brokers.
 </li>
 <li>
 Team player with strong work ethics and excellent communication &amp; organizational skills.
 
 
 </li>
 </ul>
 We offer a competitive compensation package. If you are interested in progressing with a dynamic company offering career advancement opportunity, we would love to hear from you! Please forward your resume and salary expectations.
 
 
 BroadGrain welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
</div>

Vessel Chartering Operations Associate

G4S Secure Solutions Bahrain

JOB INTRODUCTION We are looking for a local lady Bahraini Receptionist for our G4S teamThe successful lady candidate will be responsible for addressing and supporting our customers and users, addressing inquiries through the phone, as well as providing back office, access control and documentation support in the premises of our customers.MAIN RESPONSIBILITIES<ul><li>Exercising access control by requesting ID proof and documentation to customers and visitors.</li><li>Engage with the internal areas to provide excellent customer service and orient visitors to the correct areas of the premises.</li><li>Manage the visitors database and update it according to the activities of the day.</li><li>Filing and document management to ensure all documents remain safe and accessible.</li></ul>THE SUCCESSFUL CANDIDATE<ul><li>College diploma or technical course diploma in sales, marketing, business administration or accounting.</li><li>Minimum of 1 year experience in service sales roles, call center, customer representative, etc.</li><li>Excellent communication skills verbal and written.</li><li>Energetic and confident.</li><li>Ability to manage customer communication and stress in peak times.</li></ul>If you believe you are the suitable candidate for this position, please apply!. We are looking forward to hear from you.Job Type: Full-timeApplication Question(s):<ul><li>What is your notice period with your current employer if you are offered this position?</li></ul>Work Location: In person

Receptionist - G4S (Female Bahraini National)

Aryco Group

Al Arrayed Eye Center is currently seeking a full-time licensed nurse, preferably with experience in Ophthalmology settings to join our dedicated healthcare team.Requirements:<ul><li>Valid nursing license</li><li>Proven experience in Ophthalmic OT and OPD settings (preferable)</li><li>NHRA license or Dataflow under NHRA is highly preferred</li><li>Candidates currently available in Bahrain are strongly encouraged to apply</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you currently reside in Bahrain? (Yes/No)</li><li>If currently employed, please specify your notice period.</li><li>What is your expected salary? (Applications without response will be skipped.)</li></ul>License/Certification:<ul><li>DataFlow report approved by NHRA (Required)</li><li>Bahrain NHRA license (Required)</li></ul>Work Location: In person

RN - Registered Nurse

PRO BUSINESS

A leading business center in Bahrain looking for an Admin and Secretary.&quot; Bahrani National'' Female candidate only( Arabic and English is required )Duties&middot; Welcome potential tenants/customers, and offer them the services available.&middot; Answering the customer&rsquo;s inquiries.&middot; Helping to build good customer relations.&middot; Leasing the offices, preparing the Lease agreements, and keep the company&rsquo;s documents through continues filing.&middot; Follow up the leasing and lease agreement renewals processes.&middot; Handling the customer&rsquo;s complaints.&middot; Handling the incoming phone calls for the company and its customers.&middot; Arranging the customer&rsquo;s meetings.&middot; Communicating with customers by telephone, email, letter and face to face.&middot; Handling Further related duties requested by the management.. Marketing and advertising rental properties to attract potential tenants.. Responding to tenant inquiries and complaints, and addressing any issues that arise during the lease term.. Collaborating with property management, maintenance, and other teams as needed.Job Type: Full-timeSalary: BD 450.000 - BD 500.000 per monthDiploma or Bachelor Degree Required Business Administration/ Management/AccountancyJob Type: Full-timeWork Location: In person

Admin and Secretary

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