call centre agent/reservation staff

receptionist

receptionist - male

service staff

student advisor – bookings & support (early career) Jobs in Manama

call centre agent reservation staff

Go Easy Car Rental

A transportation and luxury car rental company is seeking a Call Center Agent/Reservation staff.**Key Qualifications:**- Excellent communication skills- Proficient in email correspondence, Outlook, and Excel- Strong customer service skills- Willingness to learn**Note:** Flexible work schedules, including days off.Visa, accommodation, and transportation are provided.Job Type: Full-timePay: BD200.000 - BD300.000 per monthWork Location: In person

Call Centre Agent/Reservation Staff

nineDots.io

<div>
 
 
 Student Advisor &ndash; Bookings &amp; Support (Early Career)
 
 
 
 
 
 
 A scaling, international student services platform is expanding its operations in Bahrain. As a Student Advisor, you&rsquo;ll support students through a high-consideration booking journey, helping them secure accommodation for their studies abroad.
 
 
 
 
 
 This is a high-touch, student-facing role where how you communicate, organise, and follow through directly impacts bookings and overall student experience.
 
 
 
 
 
 This role is open to Bahraini nationals only.
 
 
 
 
 
 
 The Role
 
 
 
 You&rsquo;ll sit at the centre of the student journey, acting as the main point of contact for assigned enquiries. From first message through to booking, payment, and confirmation, you&rsquo;ll guide students step by step.
 
 
 
 
 
 The role blends student support, light consultative guidance, and operational execution. You&rsquo;ll be responsible for keeping bookings moving, answering questions clearly, and making sure students feel confident in their decisions.
 
 
 
 
 
 This is not a call-centre role. Ownership, responsiveness, and attention to detail matter.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Acting as the main point of contact for assigned student enquiries
 </li>
 <li>
 Understanding student needs and helping them choose suitable options
 </li>
 <li>
 Supporting students through the booking journey from enquiry to confirmation
 </li>
 <li>
 Managing bookings end to end, including follow-ups, documentation, and payments
 </li>
 <li>
 Ensuring no enquiry or booking is delayed or dropped
 </li>
 <li>
 Answering questions around accommodation, contracts, payments, and timelines
 </li>
 <li>
 Providing reassurance and support where needed, including with parents
 </li>
 <li>
 Maintaining accurate records in CRM and internal systems
 </li>
 <li>
 Following defined workflows, SLAs, and response standards
 </li>
 <li>
 Sharing feedback to improve processes and student experience
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need to Succeed
 
 
 <ul>
 <li>
 Up to 2 years&rsquo; experience in a customer-facing or support role (internships, part-time, or placements considered)
 </li>
 <li>
 Strong communication and people skills
 </li>
 <li>
 Comfortable communicating clearly and confidently in English, both written and spoken
 </li>
 <li>
 Ability to manage multiple conversations and follow-ups at once
 </li>
 <li>
 High attention to detail with a strong sense of ownership
 </li>
 <li>
 Comfortable working in a fast-paced, time-sensitive environment
 </li>
 <li>
 Candidates who have studied abroad will be viewed favourably, but this is not essential
 </li>
 <li>
 Background in education, hospitality, travel, or services is a plus
 </li>
 <li>
 Familiarity with CRM tools or systems is helpful but not required
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s in It for You
 
 
 <ul>
 <li>
 A student-facing role with clear responsibility and ownership
 </li>
 <li>
 Direct exposure to bookings, conversion, and student experience
 </li>
 <li>
 Structured processes with room to learn and develop
 </li>
 <li>
 Bahrain-based role within a growing international platform
 </li>
 <li>
 Competitive salary and benefits
 </li>
 </ul>
 
 
 
 
 
 Next Steps
 
 
 
 If you&rsquo;re Bahraini and looking for a role where you can work closely with students, stay organised, and see the impact of your work, this could be a strong fit.
 
 
 
 
 
 Apply or get in touch to learn more.
 
</div>

Student Advisor – Bookings & Support (Early Career)

Cafe One

Join a Leading Bank and Help Protect Customers from Financial FraudA leading bank is seeking a Fraud Monitoring Agent to join its Fraud Prevention team. The successful candidate will play a key role in monitoring customer transactions, identifying suspicious activity, and taking immediate action to minimize fraud risk while ensuring a smooth customer experience.Key Responsibilities:<ul><li>Monitor real-time and post-transaction alerts across cards, transfers, digital banking, and account activity</li><li>Investigate suspicious transactions and identify potential fraud patterns</li><li>Contact customers when required to verify unusual activity</li><li>Escalate confirmed fraud cases according to internal procedures</li><li>Block compromised cards/accounts when necessary</li><li>Maintain accurate case records and prepare incident reports</li><li>Support fraud investigations and collaborate with internal departments</li><li>Ensure compliance with bank policies, regulatory requirements, and anti-fraud controls</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or diploma in Business, Finance, Banking, or related field</li><li>Previous experience in fraud monitoring, banking operations, call center, or risk control is preferred</li><li>Strong analytical and decision-making skills</li><li>Ability to work under pressure and in shifts</li><li>Good communication skills in Arabic and English</li><li>Attention to detail and ability to detect irregular transaction behavior</li><li>Knowledge of card fraud trends, digital fraud, and banking systems is an advantage</li></ul>Job Type: Full-timeWork Location: In person

Fraud monitoring agent

German Medical Centre

We are looking for someone who can manage customer appointments, complaints, and inquiries while ensuring customer satisfaction.Responsibilities: Manage patient appointments, billing, patient feedback, complaints, and queries Patient visit related charging and invoicing. Daily cash and credit collection. Escalate complaints to the Customer Service Team Leader/Head of Corporate Manage large amounts of inbound and outbound calls with efficiency and courtesy Identify customers' needs and provide solutions and/or alternatives to resolve their problemsRequirements: Minimum 1 years&rsquo; experience preferably in a medical centre. Exceptional communication skills Fluent in Arabic &amp; English Ability to learn and develops new skills Flexible to work on shift schedules High school, Diploma and University Graduates Can ApplyJob Types: Full-time, Permanent

Receptionist

Aventus

<div>
 
 
 Chief Strategy &amp; Regulatory Officer (Confidential)
 
 
 
 
 
 
 
 Location: Bahrain
 
 
 
 
 
 
 This is a rare opportunity to step into a
 
 CXO role reporting directly to the CEO and Board
 
 , at a major business operating at the intersection of telecom, digital infrastructure, fintech, and enterprise technology.
 
 
 
 
 
 The organisation is entering a critical phase of its evolution. With a clear multi-year strategy already in motion, the focus now shifts from design to
 
 execution, optimisation, and value creation at scale,
 
 while preparing to develop a new subsequent long-term strategy for continued growth.
 
 
 
 
 
 This role sits at the centre of that journey.
 
 
 
 
 
 You will act as a
 
 strategic integrator across the business
 
 , translating group-level ambition into locally relevant, commercially viable outcomes, while ensuring strong regulatory positioning and disciplined performance delivery.
 
 
 
 
 
 This is not a pure strategy role. It is about
 
 owning outcomes
 
 , shaping decisions at the highest level, and ensuring that strategy becomes reality.
 
 
 
 
 
 
 The Opportunity
 
 
 
 
 
 
 You will:
 
 <ul>
 <li>
 Work directly with the CEO and Executive Committees on the most important decisions in the business
 </li>
 <li>
 Own and drive execution of a multi-year strategy, treating it as your own
 </li>
 <li>
 Play a central role in shaping future growth strategies across digital, fintech, and adjacent areas
 </li>
 <li>
 Lead critical regulatory relationships and influence external outcomes
 </li>
 <li>
 Translate complex, cross-functional performance into clear, actionable insight for leadership and the Board
 </li>
 </ul>
 
 This is a role for someone who wants
 
 real impact, visibility, and accountability
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Strategy Leadership &amp; Execution
 
 
 <ul>
 <li>
 Take ownership of the existing multi-year strategy and drive its successful execution across the organisation
 </li>
 <li>
 Translate strategic priorities into clear, measurable plans, aligned to capital allocation and business performance
 </li>
 <li>
 Lead deep strategic analysis across growth areas including digital, fintech, and new market opportunities
 </li>
 <li>
 Identify and evaluate partnerships, M&amp;A, and expansion opportunities to support long-term value creation
 </li>
 <li>
 Prepare the organisation for its next strategic cycle while ensuring current priorities are fully delivered
 </li>
 </ul>
 
 
 Performance Governance &amp; Value Creation
 
 
 <ul>
 <li>
 Establish and lead enterprise-wide performance governance frameworks
 </li>
 <li>
 Ensure strategic priorities are tracked, measured, and executed with discipline
 </li>
 <li>
 Provide clear visibility of performance to the Executive Committee and Board
 </li>
 <li>
 Translate complex operational and financial data into concise, decision-ready insights
 </li>
 <li>
 Drive improved decision quality through analytics-led thinking and structured evaluation
 </li>
 </ul>
 
 
 Regulatory Leadership &amp; External Engagement
 
 
 <ul>
 <li>
 Lead relationships with regulators and key external stakeholders, ensuring strong credibility and influence
 </li>
 <li>
 Shape regulatory strategy to support commercial growth and innovation
 </li>
 <li>
 Secure approvals and enablement for new products, fintech initiatives, and infrastructure investments
 </li>
 <li>
 Provide high-quality regulatory and strategic counsel to senior leadership
 </li>
 </ul>
 
 
 Executive Influence &amp; Communication
 
 
 <ul>
 <li>
 Act as a trusted advisor to the CEO, providing clear, solution-oriented recommendations
 </li>
 <li>
 Lead board-level presentations, adapting between high-level summaries and detailed analysis as required
 </li>
 <li>
 Ensure strong information flow across the leadership team and alignment on key priorities
 </li>
 </ul>
 
 
 Leadership
 
 
 <ul>
 <li>
 Lead and develop a high-performing team across strategy and regulatory functions
 </li>
 <li>
 Foster a culture of accountability, clarity, and execution excellence
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile
 
 
 
 We are looking for a senior leader who combines
 
 strategic depth with execution capability
 
 .
 
 
 
 Experience
 
 
 <ul>
 <li>
 15+ years of progressive experience, with significant time at senior leadership or ExCo level
 </li>
 <li>
 Background in telecom, digital infrastructure, fintech, ICT, or similarly regulated environments
 </li>
 <li>
 Strong track record in strategy development
 
 and
 
 execution
 </li>
 <li>
 Experience engaging with regulators and navigating complex external environments
 </li>
 <li>
 Exposure to partnerships, M&amp;A, or corporate development is highly valuable
 </li>
 </ul>
 
 
 Background
 
 
 <ul>
 <li>
 Strategy consulting experience (e.g. top-tier or equivalent) is highly regarded
 </li>
 <li>
 Experience operating within complex, matrixed or group environments is advantageous
 </li>
 </ul>
 
 
 Capabilities
 
 
 <ul>
 <li>
 Strong commercial and financial acumen
 </li>
 <li>
 Ability to translate complexity into clear, actionable insight
 </li>
 <li>
 High credibility with senior stakeholders internally and externally
 </li>
 <li>
 Structured thinker with strong problem-solving capability
 </li>
 <li>
 Comfortable operating between detail and big-picture strategy
 </li>
 </ul>
 
 
 Other
 
 
 <ul>
 <li>
 Arabic is a plus, not essential
 </li>
 <li>
 International experience is welcomed, GCC experience especially so
 </li>
 </ul>
 
 
 
 
 
 Why This Role
 
 
 
 This is a
 
 high-impact, high-visibility position
 
 for someone who wants to:
 
 <ul>
 <li>
 Operate at the centre of decision-making
 </li>
 <li>
 Shape the future direction of a complex, evolving business
 </li>
 <li>
 Drive real, measurable outcomes rather than theoretical strategy
 </li>
 <li>
 Build a legacy through execution, not just planning
 </li>
 </ul>
 
 
 
 
 
 Inclusive Hiring
 
 
 
 We are committed to building diverse and inclusive leadership teams.
 
 
 We welcome applications from
 
 local, regional, and international candidates
 
 , and encourage individuals from a wide range of backgrounds to apply.
 
 
 
 Compensation is competitive
 
 and aligned with the seniority and impact of the role.
 
 
 For any queries about the role, please reach out to George Berry, Head of Search at Aventus Global.
 
</div>

Chief Strategy Officer [GCC TMT]

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travelers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 Guest Services Executive &ndash; Front Office
 
 
 to join
 
 
 Jumeirah Gulf of Bahrain.
 
 
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
 <li>
 Efficiently handle guest check-ins and check-outs, ensuring a smooth, accurate, and welcoming experience.
 </li>
 <li>
 Process guest payments, manage billing inquiries, and handle cash and credit transactions securely and accurately.
 </li>
 <li>
 Allocate rooms based on guest preferences and availability, ensuring special requests are accommodated.
 </li>
 <li>
 Assist with reservation modifications, cancellations, and confirmations in line with hotel policies and procedures.
 </li>
 <li>
 Handle and resolve guest complaints with a professional, solutions-oriented approach, escalating when necessary.
 </li>
 <li>
 Promote hotel services and amenities during guest interactions, identifying opportunities to enhance their stay through upselling.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous Experience or internships in Front Office department preferable
 </li>
 <li>
 Good knowledge of Opera PMS
 </li>
 <li>
 Intermediate computer skills (Microsoft Office)
 </li>
 <li>
 A minimum of 1&ndash;2-year work experience for a luxury hotel.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Health care and insurance benefits
 </li>
 <li>
 Locally competitive tax-free salary and incentive structure
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Bahrain-Manama
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 Feb 15, 2026, 2:47:30 PM
</div>

Guest Services Executive – Front Office – Jumeirah Gulf of Bahrain

Haqbaz Real Estate W.L.L

Job Description: Real Estate Sales Agent (Sales, Rent &amp; Property Management)Position: Bahraini Sales Agent (Real Estate) Company: HaQbaz Responsibilities<ul><li>Actively sell real estate products/flats/properties to prospective clients.</li><li>Actively rent units to prospective tenants, and support lease-related processes.</li><li>Handle property management support tasks as assigned (e.g., coordinating inspections, follow-ups, and updates).</li><li>Maintain and develop client relationships through regular communication and follow-ups.</li><li>Identify potential leads and convert them into confirmed visits and deals.</li><li>Conduct property viewings and provide accurate information about units, pricing, availability, and rental terms.</li><li>Coordinate with the sales team, management, and relevant departments to ensure smooth transactions.</li><li>Prepare and submit required reports daily/weekly (calls, visits, follow-ups, and status updates).</li><li>Maintain professional behavior and represent the company in a positive manner at all times.</li><li>Follow up on leads until the deal is completed and ensure all documentation is completed as required.</li><li>Meet agreed monthly sales targets and performance KPIs.</li><li>Keep up-to-date records of sales, rentals, and property management leads/requests in the company system (Excel/CRM as applicable).</li></ul>Daily &amp; Monthly Reporting (Key Duties)<ul><li>Submit a daily report including calls made, visits, lead status, and follow-up actions.</li><li>Submit a monthly report including totals, conversions, closed deals, active pipeline, and performance vs. targets.</li></ul>Talent (Personal Attributes)<ul><li>Strong motivation and confidence to achieve goals.</li><li>Resilient and persistent, with the ability to handle rejection professionally.</li><li>Self-driven and proactive in generating leads.</li><li>Highly responsible and committed to delivering results on time.</li></ul>Personality<ul><li>Friendly, confident, and customer-focused.</li><li>Good communicator with a positive attitude.</li><li>Patient and disciplined, with the ability to work under pressure.</li><li>Honest and trustworthy when dealing with clients and information.</li></ul>Skills<ul><li>Excellent communication and presentation skills.</li><li>Strong negotiation and closing skills.</li><li>Ability to manage leads, follow-ups, and a sales pipeline effectively.</li><li>Basic computer skills (email, Excel/Sheets, and reporting).</li><li>Knowledge of real estate sales and rental processes and customer service (or willingness to learn quickly).</li><li>Fluency in [Arabic/English] (please specify) and the ability to communicate clearly with clients.</li></ul>Reporting &amp; Data Duties (Daily/Monthly + Connections Data Entry)Daily Report (Real Estate Sales Agent)<ul><li>Submit a daily report including:</li><li>Number of calls made</li><li>Number of visits conducted</li><li>Number of new leads generated</li><li>Lead status updates (e.g., contacted / interested / visited / pending / closed)</li><li>Follow-up actions for each lead (date + next step)</li></ul>Monthly Report<ul><li>Submit a monthly summary including:</li><li>Total calls, visits, and follow-ups</li><li>Total new leads and conversions (leads &rarr; visits &rarr; offers/sales)</li><li>Achieved results vs. monthly sales target/KPIs</li><li>List of closed deals and current active pipeline</li><li>Any issues/risks and proposed actions for next month</li></ul>Connections Data Entry (CRM / Excel / System)<ul><li>Enter and maintain accurate connection/client data, including:</li><li>Client name, contact number(s), email (if available)</li><li>Preferred property/unit type and budget</li><li>Source of lead (walk-in / referral / online / etc.)</li><li>Visit dates and outcomes</li><li>Documents status (if required)</li><li>Ensure all entries are updated daily and never left incomplete.</li></ul>Knowledge &amp; Updates<ul><li>Maintain updated knowledge about:</li><li>Available units/properties, pricing, and availability</li><li>Company offers, brochures, and sale process</li><li>Requirements and documentation steps for clients</li><li>Confirm all information provided to clients is accurate and aligned with management/sales guidance.</li></ul>Work Location: In person

Sales

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