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call center assistant

1AZ0 Marketing (Pvt) Ltd.

1AZ0 Marketing Pvt Ltd.Call Center RepresentativesRequired Skills:Take customer calls and provide accurate, satisfactory answers to their queries and concerns Call clients and customers to inform them about the company&rsquo;s new services Excellent communication skills in English language. Ability to work at Night Shift.Benefits: Fresh &amp; Experienced both can apply. We are offering training for fresh candidates. Candidates should have good English Communication.Females Candidates are encouraged to apply.Only 10 positions / vacancies are left. Salary: Rs 30,000 to Rs 40,000 /month (commission included.)Job Types: Full-time, Part-timeJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e-Iqbal, Karachi?</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Call Center Representatives/ CSR- International (Evening Shift)

Zue Pvt Ltd

Zue is hiring remote professionals from Lahore, Islamabad, and Peshawar.If you have strong English communication skills and are passionate about working with a dynamic team, this is your chance!Job Title: Virtual Assistant/CSR (Inbound &amp; Outbound)Shift Timings: 06:00 PM to 03:00 AM PSTEmployment Type: Full TimePosition Overview:Zue is seeking experienced and enthusiastic professionals with strong English communication skills and a solid background and prior experience in Virtual Assistance, CSR, Inbound and Outbound roles. The selected candidates will act as a crucial link between our company and its US-based customers/clients, ensuring their needs are met with efficiency and care.Key Responsibilities:<ul><li>Handle incoming customer calls with professionalism and empathy, addressing inquiries, concerns, and complaints effectively.</li><li>Provide accurate information and assistance to resolve issues, escalating complex matters when necessary.</li><li>Use company systems to access customer accounts, assist with online transactions, troubleshoot technical issues, and guide customers through web-based applications.</li><li>Promote and educate customers on self-service tools for improved efficiency.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM system while maintaining organized records and generating reports when required.</li><li>Stay updated on company products, services, and policies to provide informed support.</li><li>Collaborate with colleagues and other departments to resolve customer issues and provide constructive feedback for continuous improvement.</li></ul>Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Are you comfortable working in evening shifts? 6:00 PM - 3:00 AM</li><li>Residential Area?</li></ul>Work Location: In person

Virtual Assistant/CSR (Inbound & Outbound Specialist)

ABS INTERNATIONAL

Job Type: Full-time Schedule: Monday to Saturday, 6pm-2amJob SummaryABS International seeks a detail-driven Call Center Compliance Officer to maintain regulatory excellence and uphold integrity in our contact center operations. This role ensures organizational adherence to regulatory requirements and ethical standards in a fast-paced call center environment located in Karachi.Key Responsibilities<ul><li>Develop and enforce compliance policies specific to call center operations</li><li>Monitor and audit calls for compliance with telemarketing regulations and quality standards</li><li>Stay updated on regulatory changes affecting call center operations (TCPA, FDCPA, FTC rules)</li><li>Conduct risk assessments and implement corrective actions for compliance gaps</li><li>Provide compliance training and guidance to call center agents and management</li><li>Ensure adherence to data protection and privacy regulations (PCI DSS, GDPR if applicable)</li></ul>Requirements<ul><li>1-2 years compliance experience in call center or BPO environment</li><li>Strong knowledge of call center regulations and telemarketing compliance</li><li>Experience with call monitoring systems and quality assurance processes</li><li>Excellent analytical and communication skills</li><li>High integrity and commitment to ethical standards</li><li>Bachelor's degree in Law, Business Administration, or related field preferred</li></ul>Benefits<ul><li>Competitive Salary</li><li>Professional Growth Opportunities: Career advancement in compliance management</li><li>Dynamic Work Environment: Fast-paced call center operations</li><li>Ongoing Training and Support: Continuous professional development</li><li>Performance Bonuses: Quarterly incentives based on performance</li></ul>Job Type: Full-timeWork Location: In person

Call Center Compliance Officer

ACE Marketing (Pvt) Ltd.

Job Opportunity: Lead Generation Executive Work Hours: Evening / Night Shift Compensation: PKR 35,000 &ndash; 40,000Why Join Us?<ul><li>Lead generation only &ndash; no selling required</li><li>Absolutely no targets to meet</li><li>Free training provided</li><li>Ideal for students and fresh graduates</li></ul>Who Can Apply:<ul><li>Minimum qualification: Matric, O Levels, A Levels or higher</li><li>Must have good command of English (spoken and written)</li></ul>Kick-start your career with 1AZ0 Marketing &ndash; Apply Now!Job Types: Full-time, Part-timePay: Up to Rs40,000.00 per monthLanguage:<ul><li>Fluent English (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Preferred)</li></ul>Work Location: In person

Call Center Conversationalist (ONLY FEMALES)

Mars BPO

Mars BPO Pvt Ltd is hiring Sales Executives Male/Female for our in-house campaign. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through phone calls, we&rsquo;d like to meet you. Ultimately, you&rsquo;ll help us meet and surpass business expectations and contribute to our company&rsquo;s rapid and sustainable growth. This role requires strong communication skills, a positive attitude, and the ability to build lasting customer relationships.NOTE: (Night Shift - International Campaign only)For Full time. Transportation for females only. (Drop-off) We are offering 30k - 50k basic salary along with lucrative bonus plans. Bonus up to 100,000.Requirements and skills Proficiency in English. Thorough understanding of marketing/sales and negotiating techniques. Fast learner and passion for sales. Self-motivated with a results-driven approach. Ability to work under pressure and meet targets Prior experience in sales or customer service is a plusDaily, Weekly &amp; Monthly Bonus PlansContact/Whatsapp : +92319-5002892Mars BPO Pvt Ltd Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, Civil Lines KarachiJob Types: Full-time, New-GradPay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Agents (Full Time )

Experts Communication

Experts Communication is looking for a Call Center Representative to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 50,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Apply Now: https://expertscommunication.net/job-application?jt=Call-Center-Representative&amp;p=IndeedContact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months) Monthly company-paid dinners Annual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Representative

Mega Marketing Network

Job Title: Sales Call Center Team Lead (Females) Department: Sales / Call Center Location: Karachi | Gulshan-e-Iqbal Reports to: Sales Manager / Operations HeadJob Summary:Our sister-concern Shaadi Organization Pakistan is seeking a dynamic, target-driven, and people-focused Sales Call Center Team Lead to supervise and guide our matrimonial sales consultants. The role involves driving performance, ensuring excellent client service, and motivating the team to meet and exceed sales targets. The ideal candidate will have experience in telesales, preferably in matrimonial, matchmaking, or high-value service industries, and possess strong leadership and coaching abilities.Key Responsibilities:Team Leadership &amp; Management<ul><li>Supervise a team of matrimonial sales representatives, ensuring daily, weekly, and monthly sales targets are achieved.</li><li>Conduct regular team meetings, briefings, and performance reviews.</li><li>Monitor calls and provide feedback to improve quality, conversions, and client satisfaction.</li><li>Maintain team discipline, punctuality, and adherence to company policies.</li></ul>Sales &amp; Performance<ul><li>Achieve personal and team sales goals by effectively converting leads into paying clients.</li><li>Assist team members with challenging calls or negotiations to secure client sign-ups.</li><li>Analyze sales performance reports and implement strategies to improve results.</li><li>Ensure the use of CRM systems to track leads, follow-ups, and conversions effectively.</li></ul>Training &amp; Development<ul><li>Train and coach team members in sales techniques, objection handling, and relationship-building skills.</li><li>Provide refresher training to improve product knowledge, service presentation, and closing abilities.</li></ul>Client Relationship Management<ul><li>Ensure a professional, empathetic, and solution-oriented approach in all client interactions.</li><li>Resolve escalated client concerns promptly to maintain trust and satisfaction.</li></ul>Qualifications &amp; Skills:<ul><li>Education: Bachelor&rsquo;s degree in Business, Marketing, or related field (preferred).</li><li>Experience: Minimum 3&ndash;5 years in telesales, with at least 1&ndash;2 years in a team lead/supervisory role. Matrimonial, matchmaking, or similar service industry experience is a plus.</li><li>For more details read our career page.</li><li>Skills:</li><li>Strong sales and negotiation skills.</li><li>Excellent verbal and written communication.</li><li>Leadership and people management abilities.</li><li>Good command over CRM software and call center tools.</li><li>Empathy, cultural sensitivity, and professionalism in handling matrimonial clients.</li></ul>Key Performance Indicators (KPIs):<ul><li>Monthly team sales target achievement rate.</li><li>Lead-to-client conversion ratio.</li><li>Average revenue per client.</li><li>Customer satisfaction scores.</li><li>Call quality and compliance adherence.</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary plus performance-based incentives.</li><li>Professional development and training opportunities.</li><li>Supportive and culturally respectful work environment.</li></ul>Job Type: ContractPay: Rs130,000.00 - Rs150,000.00 per monthExperience:<ul><li>Sales Call Center Team Lead: 3 years (Preferred)</li></ul>Work Location: In person

Sales Call Center Team Lead (Females)

Explore 265+ Call center assistant in Karachi this September. Find roles across top companies and apply now to boost your career.