customer support executive Jobs in Rawalpindi

customer support executive

call center csr - (experienced) Jobs in Rawalpindi

call center csr - (experienced)

call center verifier

call centre agent (any campaign) Jobs in Rawalpindi

call centre agent (any campaign)

client success specialist (female) Jobs in Rawalpindi

client success specialist (female)

call center csr experienced

AKY Services Pvt. Ltd

Join Bali 4 as a Call Center CSR &ndash; ACA CampaignLocation: Rawalpindi / Islamabad Shift: Night Shift (7:00 PM &ndash; 5:00 AM) Salary: Competitive package with performance-based incentives Benefits: In-house meals providedAbout the Role Bali 4 is expanding its ACA operations and is looking for driven, energetic, and customer-focused Call Center CSRs. If you have 2 to 6 months of ACA or call center experience and are eager to grow in a fast-paced, professional environment, this opportunity is ideal for you. You will interact directly with customers, verify essential information, and ensure every call is handled smoothly and in compliance with campaign standards.Key Responsibilities<ul><li>Make outbound calls to verify and update customer information.</li><li>Communicate clearly and professionally while identifying customer needs.</li><li>Maintain a customer-first approach during every interaction.</li><li>Accurately enter data into the system while following call flow guidelines.</li></ul>Qualifications<ul><li>2 to 6 months of ACA experience required.</li><li>Minimum education: High School Diploma or equivalent.</li><li>Strong English communication skills (spoken and written).</li><li>Good listening, persuasion, and interpersonal abilities.</li><li>Basic computer skills and accurate data entry capability.</li><li>Must be 18+ and comfortable working night shifts.</li></ul>What We Offer<ul><li>Competitive salary with attractive performance incentives.</li><li>Free in-house meals during the shift.</li><li>Clear career growth and promotion opportunities.</li><li>Supportive, energetic, and fast-paced work environment.</li></ul>How to ApplyWhatsApp Your Resume: 0309-5181889At Bali 4, we believe in building strong teams and supporting long-term career growth. Join us and become part of our growing ACA campaign.Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthExperience:<ul><li>Call Center: 1 year (Preferred)</li></ul>Work Location: In person

Call Center CSR - (Experienced)

Raast Solutions

Job Title: Senior Sales Executive (International B2B)Company: Raast Solutions Location: Head Office &ndash; Onsite job Department: Sales Positions Available: 10 Application Deadline: 04th January 2025Job DescriptionRaast Solutions is expanding its Sales Department and is looking to hire high-caliber, mature, and experienced Sales Professionals for our international projects. This is a pure sales role, working directly with US and Australian clients on our own in-house projects.Please read the full Job Description carefully before applying.What We Are Looking For<ul><li>Mature, professional, and confident sales candidates</li><li>Excellent spoken English (mandatory)</li><li>Minimum 3+ years of proven sales experience</li><li>Strong negotiation, closing, and client-handling skills</li><li>Educated and career-oriented individuals</li><li>Age requirement: 26+ only</li></ul>This is NOT a call center job Candidates from the following backgrounds should NOT apply:<ul><li>CSR / Call Center Agents (non-sales)</li><li>Business Development Executives (non-sales)</li><li>Medicare / Insurance / FE Campaign experience (non-sales)</li></ul>Shift Timings (PKST)<ul><li>US Shift: 06:00 PM &ndash; 03:00 AM</li><li>Australia Shift: 03:00 AM &ndash; 12:00 Noon</li></ul>Off Days: Saturday &amp; Sunday (2 days off)Salary &amp; Compensation<ul><li>Basic Salary: PKR 150,000 &ndash; 250,000</li><li>Bonuses: Up to PKR 400,000</li><li>Market-competitive and performance-based package</li></ul>Training<ul><li>Professional sales training will be provided by the Sales Director</li></ul>Benefits<ul><li>Medical Facility</li><li>Grocery Support</li><li>Gym Facility</li><li>Pick &amp; Drop for Female Employees</li><li>Professional work environment &amp; long-term career growth</li></ul>Hiring Timeline<ul><li>Applications open till 04th January</li><li>Interviews start from 05 January</li><li>Final hiring &amp; training begin 10 January</li></ul>Who Can Apply<ul><li>Male &amp; Female candidates are encouraged to apply</li></ul>How to ApplyEmail: HR@raastsolutions.com WhatsApp (CV Only): +92 319 5095689Apply now to be part of a fast-growing organization with strong career growth and earning potential.Job Type: Full-timePay: Rs150,000.00 - Rs250,000.00 per monthExperience:<ul><li>B2B Sales Industry: 3 years (Required)</li></ul>Language:<ul><li>professional English fluently (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In personExpected Start Date: 04/01/2026

Senior Sales Executive (International B2B)

AI Contact Marketing

Job Description:Job Title: CSR (Experience in any campaign)Location: On-site Industry: BPOJob Description:We are hiring experienced CSR for our BPO operations handling MVA. The ideal candidate will be responsible for verifying customer information, confirming eligibility, and ensuring compliance with campaign guidelines while maintaining high-quality communication standards.Key Responsibilities:<ul><li>Verify customer details accurately for MVA leads</li><li>Confirm customer consent, eligibility, and recorded statements as per compliance requirements</li><li>Maintain clear, professional, and confident communication in English</li><li>Follow scripts and compliance protocols strictly</li><li>Identify and flag invalid or non-compliant leads</li><li>Maintain accurate records and verification logs</li><li>Coordinate with QA and operations teams when required</li><li>Meet daily and monthly verification targets</li></ul>Requirements:<ul><li>Minimum 6 months to 1 year experience as a Verifier in BPO</li><li>Hands-on experience with MVA campaigns</li><li>Strong English communication skills (listening &amp; speaking)</li><li>Good understanding of compliance and call quality standards</li><li>Ability to work under pressure and meet targets</li><li>Punctual, disciplined, and team-oriented</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Attractive bonuses &amp; commissions</li><li>Growth opportunities in a fast-growing BPO environment</li><li>Professional and supportive work culture</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer sales representative(CSR) experience in any campaign

BI COMMUNICATIONS (SMC-PRIVATE) LIMITED

Job Title: Customer Service Representative (CSR) &mdash; Female Job Type: Full-TimeJob Description: We are hiring a confident and professional Female Customer Service Representative (CSR) with excellent communication skills to join our team at Gulberg Greens.Key Responsibilities:<ul><li>Handle customer calls, messages, and inquiries in a polite and professional manner.</li><li>Provide accurate information about company products and services.</li><li>Resolve customer concerns efficiently and escalate when necessary.</li><li>Maintain customer records and follow-ups.</li><li>Ensure high levels of customer satisfaction.</li></ul>Requirements:<ul><li>Female candidates only.</li><li>Excellent verbal and written communication skills.</li><li>Friendly, confident, and customer-focused personality.</li><li>Basic computer skills and familiarity with CRM or call systems is a plus.</li><li>Candidates residing near Gulberg Greens will be preferred.</li></ul>Compensation:<ul><li>Competitive salary (discussed during interview).</li></ul>Location : Candidates residing near Gulberg Greens are preferableJob Type: Full-timeWork Location: In person

Customer Support Executive

Angular quantum

Hiring Alert AMG Technologies is looking for American Accent Trainer.Job Title: American Accent Trainer (BPO / Call Center)Location: On-siteWe are seeking an experienced American Accent Trainer to support our BPO/Call Center operations by enhancing agents&rsquo; spoken American English for customer-facing interactions. The trainer will focus on accent neutralization, clarity, call control, and customer communication aligned with U.S. market expectations. This role plays a critical part in improving customer satisfaction, call quality scores, and overall service effectiveness.Key Responsibilities :<ul><li>Conduct American accent and voice &amp; pronunciation training for call center agents.</li><li>Train agents on American pronunciation, stress, intonation, rhythm, and connected speech.</li><li>Improve clarity, fluency, and listening comprehension for U.S.-based customer interactions.</li><li>Coach agents on call handling language, tone, pace, and professionalism.</li><li>Identify individual agent accent challenges and provide targeted corrective feedback.</li><li>Design and deliver training modules aligned with process requirements and client expectations.</li><li>Conduct voice assessments, calibration sessions, and refresher trainings.</li><li>Support new hire training (NHT) and ongoing learning programs.</li><li>Collaborate with QA, Operations, and Training teams to address performance gaps.</li><li>Monitor agent progress using call audits, QA scores, and customer feedback.</li><li>Prepare training reports, progress trackers, and improvement plans.</li><li>Participate in calibration calls and client reviews as required.</li></ul>Required Qualifications :<ul><li>Native or near-native proficiency in American English.</li><li>Bachelor&rsquo;s degree in English, Linguistics, Communication, or related field (preferred).</li><li>Certification or formal training in Accent Neutralization, Voice &amp; Accent, or ESL (preferred).</li><li>2+ years of experience training in a BPO, Call Center, or Customer Support environment.</li><li>Strong understanding of American phonetics and pronunciation patterns.</li><li>Experience working with QA metrics, call audits, and performance dashboards.</li></ul>Preferred Skills &amp; Experience :<ul><li>Experience training voice-based processes (Customer Service, Tech Support, Sales).</li><li>Familiarity with U.S. customer expectations and call center etiquette.</li><li>Ability to handle high-volume training batches and tight timelines.</li><li>Experience with LMS platforms, call recording tools, and virtual training tools.</li><li>Knowledge of soft skills training (empathy, call control, objection handling).</li></ul>Key Competencies :<ul><li>Clear and neutral American accent</li><li>Strong listening and diagnostic skills</li><li>Data-driven coaching approach</li><li>Stakeholder management (Operations, QA, Clients)</li><li>Adaptability in fast-paced environments</li></ul>What We Offer<ul><li>Competitive salary and performance incentives</li><li>Stable corporate training environment</li><li>Exposure to global clients and U.S. processes</li><li>Career growth in Learning &amp; Development</li><li>Continuous upskilling opportunities</li></ul>How to ApplyInterested candidates may submit their resume along with details of relevant BPO or call center training experience.Job Type: Full-timePay: Rs110,000.00 - Rs120,000.00 per monthWork Location: In person

American Accent Trainer

Join Call Co BPO as an HR Intern (Night Shift)Company: Call Co BPO Position: HR Intern Shift: Night Shift Location: On-siteAbout the Role Call Co BPO is offering an exciting opportunity for motivated and career-driven individuals to join our HR team as an HR Intern. This role is ideal for fresh graduates or students who want hands-on experience in human resources within a fast-paced call center environment. You&rsquo;ll gain practical exposure to recruitment, employee coordination, and HR operations while working closely with experienced HR professionals.Key Responsibilities<ul><li>Assist in end-to-end recruitment, including screening and interview coordination.</li><li>Maintain employee records, attendance, and HR documentation.</li><li>Support onboarding and orientation of new hires.</li><li>Coordinate with candidates and employees for HR-related matters.</li><li>Assist in maintaining HR databases and reports.</li><li>Support day-to-day HR operations and administrative tasks.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (ongoing or completed) in Human Resources, Business Administration, or a related field.</li><li>Strong communication skills, especially in English.</li><li>Basic understanding of HR processes and recruitment.</li><li>Good organizational and time management skills.</li><li>Willingness to learn and work in a night shift environment.</li><li>Basic computer skills (MS Word, Excel).</li></ul>What We Offer<ul><li>Hands-on HR experience in a professional BPO environment.</li><li>Stipend up to 15,000 Rs /- to support in your traveling expanses.</li><li>Mentorship and learning opportunities from experienced HR professionals.</li><li>Career growth opportunities within the company.</li><li>Supportive and collaborative work culture.</li></ul>How to Apply Interested candidates can WhatsApp their resume at: 0333-9739861.At Call Co BPO, we believe in nurturing talent and building future HR professionals. Join us and start your HR career with real-world experience.Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

HR Intern (Night Shift)

Job Description:Job Title: Verification Specialist &ndash; (Final Expense | MVA | ACA | Medicare)Location: On-site Industry: BPO / Call CenterEarn up to 200kJob Description:We are hiring experienced Verifiers for our BPO operations handling Final Expense, MVA, ACA, and Medicare campaigns. The ideal candidate will be responsible for verifying customer information, confirming eligibility, and ensuring compliance with campaign guidelines while maintaining high-quality communication standards.Key Responsibilities:<ul><li>Verify customer details accurately for Final Expense, MVA, ACA, and Medicare leads</li><li>Confirm customer consent, eligibility, and recorded statements as per compliance requirements</li><li>Maintain clear, professional, and confident communication in English</li><li>Follow scripts and compliance protocols strictly</li><li>Identify and flag invalid or non-compliant leads</li><li>Maintain accurate records and verification logs</li><li>Coordinate with QA and operations teams when required</li><li>Meet daily and monthly verification targets</li></ul>Requirements:<ul><li>Minimum 6 months to 1 year experience as a Verifier in BPO</li><li>Hands-on experience with Final Expense, MVA, ACA, or Medicare campaigns</li><li>Strong English communication skills (listening &amp; speaking)</li><li>Good understanding of compliance and call quality standards</li><li>Ability to work under pressure and meet targets</li><li>Punctual, disciplined, and team-oriented</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Attractive bonuses &amp; commissions</li><li>Growth opportunities in a fast-growing BPO environment</li><li>Professional and supportive work culture</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs85,000.00 per monthWork Location: In person

Verification Specialist (FE, MVA, ACA, Medicare, Med alert etc)

Explore 144+ Call center csr experienced in Rawalpindi this January. Find roles across top companies and apply now to boost your career.