customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer support representative Jobs in Lahore

customer support representative

customer support executive Jobs in Lahore

customer support executive

call center representative Jobs in Lahore

call center representative

call center job

PROPERTY BUY-RENT (SMC -Private) Limited

Job Description:We are looking for an experienced and results-driven Call Center Manager to lead and manage our call center operations. The ideal candidate will be responsible for ensuring high performance, productivity, and quality standards while maintaining excellent customer satisfaction.Key Responsibilities:<ul><li>Manage daily call center operations and ensure smooth workflow</li><li>Lead, train, and motivate team leads and call center agents</li><li>Monitor KPIs, call quality, performance metrics, and attendance</li><li>Develop strategies to improve productivity, sales, and customer satisfaction</li><li>Handle escalated customer issues and ensure timely resolution</li><li>Prepare daily, weekly, and monthly performance reports</li><li>Implement SOPs, policies, and performance improvement plans</li><li>Coordinate with senior management to meet business targets</li><li>Ensure compliance with company standards and call center best practices</li></ul>Requirements:<ul><li>4&ndash;5 years of proven experience as a Call Center Manager or similar role</li><li>Strong leadership and team management skills</li><li>Excellent communication and problem-solving abilities</li><li>Experience with inbound/outbound call center operations</li><li>Ability to analyze performance data and drive improvements</li><li>Proficient in MS Office and call center CRM tools</li><li>Ability to work evening shifts (1 PM &ndash; 10 PM)</li></ul>What We Offer:<ul><li>Competitive salary package (PKR 70,000 &ndash; 100,000)</li><li>Professional and growth-oriented work environment</li><li>Performance-based incentives</li><li>Career development opportunities</li></ul>Pay: Rs70,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Outbound International Call center: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Call Center Manager

Scaleup Connect

Call Center Manager<ul><li>Location: Lahore, Punjab, Pakistan</li><li>Job Type: Full-time</li><li>Work Mode: On-site</li><li>Schedule: Monday to Saturday, 9:30 AM &ndash; 6:00 PM</li><li>Gender Preference: Male</li></ul>About the RoleScaleup Connect is hiring a Call Center Manager on behalf of its client. We are looking for an experienced operations leader responsible for overall call center performance, including team management, service quality, KPI achievement, customer satisfaction improvement, and cost control &mdash; ensuring efficient and stable day-to-day operations.Key Responsibilities<ul><li>Oversee daily call center operations and ensure SLA compliance</li><li>Define and monitor KPIs such as call answer rate, response time, and customer satisfaction</li><li>Manage and train agents and team leaders to continuously improve performance</li><li>Optimize call handling processes to enhance efficiency and customer experience</li><li>Handle escalated customer complaints and critical issues</li><li>Coordinate with sales, technical, and other departments</li><li>Control operational costs and improve resource utilization</li><li>Prepare regular reports and improvement plans</li></ul>Requirements<ul><li>Diploma or above &mdash; Bachelor's degree preferred</li><li>At least 4 years of call center experience, with 2+ years in a managerial role</li><li>Familiar with call center KPIs and SLAs</li><li>Strong leadership and communication skills</li><li>Ability to work under pressure and solve problems effectively</li><li>Proficient in MS Office and call center systems</li><li>Good command of English (working proficiency required)</li></ul>Preferred Qualifications<ul><li>Experience in e-commerce, after-sales, or technical support call centers</li><li>Experience managing multilingual teams (English + Urdu) is a plus</li><li>Familiarity with CRM systems such as Salesforce</li></ul>Pay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

Half Price Packaging PVT Ltd

We are hiring Call Center Agents to join our growing team. Candidates will be responsible for handling outbound calls, assisting customers, and achieving sales or support targets. This role is ideal for freshers and experienced candidates looking to build a career in the call center industry.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Provide accurate information about products and services</li><li>Respond to customer inquiries and resolve issues</li><li>Generate leads and close sales (for sales campaigns)</li><li>Maintain call logs and update CRM systems</li><li>Meet daily, weekly, and monthly targets</li></ul>Requirements<ul><li>Freshers and experienced candidates can apply</li><li>Good communication skills (English &amp; Urdu)</li><li>Confident and clear speaking skills</li><li>Basic computer knowledge</li><li>Ability to work in a target-driven environment</li><li>Willingness to work in flexible shifts (Day/Night)</li></ul>Preferred Skills<ul><li>Call center or sales experience is a plus</li><li>Strong persuasion and negotiation skills</li><li>Good listening and problem-solving ability</li></ul>Benefits<ul><li>Fixed Salary + Commission</li><li>Performance-Based Bonuses</li><li>Training &amp; Development</li><li>Friendly Work Environment</li><li>Career Growth Opportunities</li></ul>Job Types: Full-time, FresherPay: Rs35,000.00 - Rs75,000.00 per hourWork Location: In person

Call Center Agents

Data Plus Marketing

<div>
 
 📞
 
 We&rsquo;re Hiring &ndash; Call Center Representative (Easy Apply!)
 
 
 
 
 Looking for a simple job with good communication? This might be for you 👇
 
 
 
 
 
 
 
 🏢 Company:
 
 DP Marketing
 
 
 
 💼 Position:
 
 Call Center Representative
 
 
 ✨
 
 What You&rsquo;ll Do:
 
 
 
 
 &bull; Make calls to customers
 
 
 
 
 &bull; Talk in English clearly and confidently
 
 
 
 
 &bull; Share product info and generate leads
 
 
 
 
 &bull; Handle customer questions and close deals
 
 
 
 
 🎯 Requirements:
 
 
 
 
 &bull; Good English speaking skills
 
 
 
 
 &bull; At least 1 year experience
 
 
 
 
 &bull; Confident &amp; positive attitude
 
 
 
 
 💡 Why Join Us?
 
 
 
 
 &bull; Friendly work environment 🤝
 
 
 
 
 &bull; Growth opportunities 📈
 
 
 
 
 &bull; Learn and earn together 💸
 
 
 
 
 👉 Interested? Apply now and join our team!
 
 
 
 
 📞 Contact: +92 371 4650723
 
 
 <ul>
 <li>
 
 Don&rsquo;t wait &mdash; your next job could be just one call away 😉
 
 </li>
 </ul>
</div>

Call Center Representative

Best Technology Solution

Dear,We are hiring a UK Capmpion Executive to join our team. The ideal candidate must have good English communication skills and a professional attitude. Candidates with minimum Intermediate education are eligible, while Graduates will be preferred.Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Call Center

Digital Penguin

We are seeking enthusiastic and professional Call Center Agents to join our team. The Call Center Agent will handle inbound and outbound calls, provide information, resolve customer issues, and ensure a positive experience for every customer.Key Responsibilities:<ul><li>Answer incoming calls and respond to customer inquiries promptly.</li><li>Make outbound calls for follow-ups, promotions, or surveys as required.</li><li>Provide accurate information about products, services, and policies.</li><li>Resolve customer complaints efficiently or escalate to the supervisor if needed.</li><li>Maintain detailed records of customer interactions in the CRM system.</li><li>Meet individual and team performance targets and KPIs.</li><li>Work collaboratively with the team to enhance service quality.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum high school diploma; Bachelor&rsquo;s degree preferred.</li><li>Previous experience in call center or customer service is a plus.</li><li>Excellent verbal communication skills and clear phone etiquette.</li><li>Strong problem-solving abilities and customer-oriented mindset.</li><li>Ability to handle multiple calls and tasks simultaneously.</li><li>Basic computer skills and familiarity with CRM or call management software.</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary.</li><li>One meal provided per working day.</li><li>Performance incentives or bonuses based on KPIs.</li><li>Opportunities for career growth and professional development.</li></ul>Job Types: Full-time, FresherPay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

GenXe Tech

We are hiring confident and energetic Call Center Representatives for outbound sales. This is an onsite role based in Johar Town, Lahore, focused on calling UAE-based businesses, generating leads, and offering digital marketing services.If you are comfortable working onsite and have strong communication skills with a passion to grow and earn, this is the right opportunity for you.Key Responsibilities:<ul><li>Make high-volume outbound cold calls (UAE market)</li><li>Generate and qualify potential sales leads</li><li>Present digital marketing services (Social Media, SEO, Web Development and Mobile App Development)</li><li>Understand client needs and offer suitable solutions</li><li>Follow up with interested prospects and manage callbacks</li><li>Schedule meetings (online and onsite) with the manager</li><li>Maintain proper records of calls and follow-ups in CRM</li><li>Achieve daily and weekly performance targets (calls, leads, appointments)</li></ul>Requirements:<ul><li>Good English communication skills (mandatory)</li><li>Confident speaking and strong convincing ability</li><li>Call center or sales experience is mandatory</li><li>Positive, energetic, and target-driven attitude</li><li>Must be comfortable working onsite in Johar Town, Lahore</li></ul>Salary and Benefits:<ul><li>Basic Salary plus High Commission</li><li>Performance Bonuses</li><li>Fast Career Growth</li><li>Friendly and Professional Environment</li></ul>Working Hours:Day Shift (10:00 AM &ndash; 6:30 PM) Monday to SaturdayHow to Apply:Send your CV on WhatsApp: 03255566605Pay: Rs40,000.00 - Rs75,000.00 per monthExperience:<ul><li>call center or outbound sales: 1 year (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Explore 226+ Call center job in Lahore this April. Find roles across top companies and apply now to boost your career.

226 call center job jobs In Lahore

Call Center Manager

Call Center Manager

Call Center Agents

Call Center Representative

Call Center

Call Center Agents

Call Center Representative