branch manager

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assistant manager administration Jobs in Karachi

assistant manager administration

assistant manager, account management Jobs in Karachi

assistant manager, account management

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call center operations manager

anekor

Urgently looking for Head Of Call Center for one of our client from E-Commerce Industry.Responsibilities:<ul><li>Create and Track Telemarketing / Call Center Agent Goals.</li><li>Manage day-to-day operations, projects and also overseeing the tasks implementation.</li><li>Participating in recruiting Call Center Agents team members.</li><li>KPI Track and Achievement and Prepare performance report.</li><li>Staff training and motivation.</li><li>Initiate outbound calls to potential clients in international markets.</li><li>Introduce our products/services and articulate their benefits.</li><li>Build rapport and engage prospects to understand their needs.</li><li>Maintain accurate records of interactions and sales activities in our CRM system.</li></ul>Requirements:<ul><li>Good English communication skills (Know the Russian is plus).</li><li>Strong Negotiable Skills.</li><li>Ambition, Energic and Charisma.</li><li>Result Orientation and Analytical Skill.</li><li>Minimum 2 years of Prior Experience in Customer Support / Sales / BPO/ Call Center.</li><li>Minimum 2 years of Experience in Management/Managerial.</li><li>Minimum Qualification: Intermediate.</li></ul>Salary: 150K to 200K (Negotiable on the Interview)Location: Shahrah-e-FaisalTimings: 8am-5pmWorking Days: Mon - SatWork Location: In person

Head Of Call Center

Sybrid Pvt Ltd - A Lakson Group Company

About the Role:The Team Lead will be responsible for managing a team of agents, ensuring smooth call center operations, maintaining service quality, and driving team performance in a fast-paced technical support environment.Key Responsibilities:<ul><li>Lead and manage a team of technical support agents</li><li>Monitor team performance, KPIs, and service quality</li><li>Handle escalations and ensure timely issue resolution</li><li>Provide coaching, mentoring, and ongoing support to team members</li><li>Coordinate with internal teams to ensure smooth operations</li><li>Maintain reports and ensure SLA compliance</li></ul>Eligibility:<ul><li>Minimum 2 years of experience in Call Center / Technical Support (BPO preferred)</li><li>Proven experience in a Team Lead or Senior Agent role</li><li>Bachelor&rsquo;s degree in IT, Computer Science, Software Engineering, Telecommunications, or related field</li><li>Strong communication and leadership skills</li><li>Ability to handle pressure and manage team performance</li></ul>Take the next step in your career and lead a dynamic technical support team!Pay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Team Lead (Technical Support)

About the Role:This internship provides hands-on exposure to real-time customer support operations, technical assistance, and telecom service handling within a fast-paced support center.What You Will Gain:<ul><li>Practical experience in a Call Center setup</li><li>Customer handling &amp; communication skills</li><li>Exposure to technical support workflows</li><li>Understanding of telecom service operations</li><li>Real-time problem-solving experience</li></ul>Eligibility:<ul><li>Fresh graduates (Ongoing students are not allowed)</li><li>Bachelor&rsquo;s degree in IT, Computer Science, Software Engineering, Telecommunications, or related field</li><li>Strong communication skills</li><li>Eager to learn and grow in technical support domain</li></ul>We are entertaining walk-in interviews from Monday to Friday, 10:00 AM to 8:00 PM, or you may apply online at careers@sybrid.com.Pay: Rs32,000.00 - Rs37,000.00 per monthWork Location: In person

Internship Opportunity – Technical Support

ABIC

Job description:The Quality Assurance Executive assesses call quality to ensure that CSRs deliver their role in line with the company and client&rsquo;s quality values and methodology.Responsibilities<ul><li>Monitoring of Calls &ndash; 20-30 calls per day</li><li>Daily/weekly/monthly reports and other communication materials to highlight quality metric performance achievements and identify areas of opportunities</li><li>Input data pertinent to quality measurement database systems for capturing, analyzing, and providing timely and accurate reporting on call center performance.</li><li>Identify and report any required training issues to department management and trainers.</li><li>Take an active part in the evolution of the attribute document.</li><li>Identify changes that need to be made to our evaluation process.</li><li>Create scripting and resources for agents when requested or needed.</li><li>Provide in-depth comments on evaluations for manager coaching.</li><li>Follow up with issues identified to ensure they are resolved.</li><li>Contributes to QA scorecard evaluations used in monthly, quarterly, and annual performance reviews.</li></ul>Requirement&middot; Education: Should possess bachelor&rsquo;s degree (Intermediate may also apply).&middot; Experience: 02 to 03 years of relevant experience.&middot; Must have excellent communication skills (both written and spoken).&middot; Must be a team player.Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Quality Assurance Executive (Call Center)

ABS INTERNATIONAL

Outbound Sales Representative | PKR 50,000&ndash;55,000 Base + Commission | Night Shift | On-site | Gulistan-e-Johar, Karachi | ABS International (Est. 2012) | 6:00 PM &ndash; 2:00 AM | Mon&ndash;SatYou have made outbound calls before. You know what it feels like when a conversation goes well and when it does not. You can tell within 30 seconds whether a prospect is worth pursuing. That instinct &mdash; built from real calling experience &mdash; is what this role requires.If you are new to sales and looking for training, this is not the right post. If you have six months or more of actual outbound or US-facing calling behind you, keep reading.ABS International owns its US operations directly. No BPO structure. No client accounts that disappear. The same campaigns have run from Karachi since 2012 without interruption. Two seats open for March. The people filling them will be working the same accounts in 2027.The workOutbound calls to US business owners &mdash; decision-makers, not gatekeepers. Leads provided. You run the full conversation: open, qualify, handle objections, close. Conversion rate is the only number that matters here. Not dial count. Not talk time.What you needSix months minimum of outbound sales, US-facing customer service, or international call center experience &mdash; real calls, real targets, real accountability. English that holds up naturally on a live call with an American business owner late at night. Night shift availability, Monday through Saturday, 6:00 PM to 2:00 AM, on-site in Gulistan-e-Johar.Under six months total experience &mdash; this role is not the right fit right now.What you earnPKR 50,000&ndash;55,000 guaranteed base, same date every month. ABS has not missed a payroll since 2012. Commission tied directly to your close rate &mdash; our current team members are earning PKR 110,000&ndash;130,000 per month total. Weekly performance incentives in your first 60 days while your pipeline builds. Annual increment.Two seats. March cohort. Apply takes under two minutes.Pay: Rs50,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Are you available for full-time Night Shift (6:00 PM &ndash; 2:00 AM), on-site in Gulistan-e-Johar, Monday to Saturday?</li><li>How much outbound sales, US-facing customer service, or international call center experience do you have?</li></ul>(a) 6&ndash;12 months of real outbound or US-facing calling / (b) 1&ndash;2 years in outbound sales or call center / (c) 2+ years US market sales experience / (d) Under 6 months &mdash; still building experience)Work Location: In person

Outbound Sales Representative

Telemarketing

Customer Support Call Center Agent (No Sales) &ndash; Flexible HoursJoin Our Team &amp; Build Your Career in Customer Support!We&rsquo;re looking for motivated and friendly individuals to join our team as Customer Support Call Center Agents. If you enjoy helping people and solving problems, this role is perfect for you&mdash;no sales involved!What You&rsquo;ll Do:<ul><li>Handle inbound calls, messages, and emails professionally</li><li>Resolve customer queries quickly and effectively</li><li>Maintain accurate client records and updates</li><li>Deliver a positive and helpful customer experience</li></ul>What We Offer:<ul><li>Competitive fixed salary + performance-based incentives</li><li>Flexible working hours</li><li>Ongoing training &amp; skill development workshops</li><li>Clear career growth and advancement opportunities</li></ul>What We&rsquo;re Looking For:<ul><li>Strong verbal communication skills</li><li>Customer-first mindset with a positive attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience, clarity, and professionalism</li><li>Prior call center/customer service experience is a plus (Freshers are encouraged to apply!)</li></ul>Why Join Us?Be part of a supportive and growth-focused environment where your skills are valued, and your career can thrive.Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthApplication Question(s):<ul><li>do you live in or near by gulistan e johar/gulshan e iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-CUSTOMER SERVICE REPRESENTATIVE-FRESH CANDIDATES

Al Bayan Academy

We are looking for a professional and experienced Call Center Representative to join our team.Requirements:<ul><li>Minimum 1&ndash;2 years of call center experience (MANDATORY)</li><li>Excellent English communication skills</li><li>Strong customer handling and problem-solving skills</li><li>Confident, professional, and target-oriented personality</li></ul>Job Details:<ul><li>Working Hours: 9 Hours Shift</li><li>Location: Gulshan-e-Iqbal</li><li>Job Type: Full-Time</li></ul>Salary &amp; Benefits:<ul><li>Salary Range: PKR 50,000 &ndash; 100,000 (based on experience)</li><li>Professional work environment</li><li>Growth opportunities</li></ul>How to Apply:Send your CV via WhatsApp +92 333 343 1992Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

We Are Hiring – Male Call Center Representative

Explore 775+ Call center operations manager in Karachi this May. Find roles across top companies and apply now to boost your career.